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Kawana Hotel
Superior Garden View Twin Room - Non-Smoking - Guestroom, Kawana Hotel in Atami
a scenic view of a lake with mountains, Kawana Hotel in Atami
Lobby, Kawana Hotel in Atami
Lobby, Kawana Hotel in Atami
Interior view, Kawana Hotel in Atami
Interior view, Kawana Hotel in Atami

Removed from saved list

8.7

Excellent

108 reviews

108 reviews

Food & Dining1
View1
Housekeeping1
See map
See map

8.9

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Izu Granpal Park 4.2 km
Izu Shaboten Zoo 5.0 km
Omuro Mountain Lift 5.3 km
Jogasaki Coast 5.4 km
Jogasaki Suspension Bridge 5.4 km
Mt. Omuro 5.8 km
Atami Sun Beach 18.4 km
Kinomiya Shrine 19.1 km
Atami Plum Garden 19.2 km
MOA Museum of Art 19.8 km
Nearby landmarks
Izu Highland Stained Glass Museum 470 m
Ado Mizumori Toy Box Gallery 970 m
Komuroyama Park 1.2 km
Kawana dolphin beach 1.7 km
Kawana 2.0 km
Tokyu Store 2.0 km
SaGaYa 2.2 km
Shopping Plaza Duo 2.6 km
JA Aira Izu Ideyukko Market 2.8 km
Asian Old Bazaar Izu Ubud 2.9 km

Kawana Hotel

1459,Kawana,Ito-city, Ito, Atami, Japan, 414-0044 - See map

This ryokan features free Wi-Fi in all rooms for easy connection, and car park free of charge. Strategically situated in Ito, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Kinomiya Shrine. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Sparkling clean

Inside city center

Front desk [24-hour]

Excellent room comfort & quality

Free Wi-Fi in all rooms!

Hygiene Plus

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Car park

Shuttle service

Free Wi-Fi in all rooms!

Front desk [24-hour]

Swimming pool [indoor]

Golf course [on-site]

Luggage storage

Sauna

Your dates are popular among travelersUsers are booking a place in Atami every 4 minutes on Agoda.com
Value for money8.5
Distance to city center10KM
Location rating8.9

Rooms available at Kawana Hotel

Excellent
Room comfort & quality

9

Ocean View Superior Twin Room - Non Smoking
...
  • Room size: 41 m²/441 ft²
  • Sea view
  • 2 single beds
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Imperial Main Building Ocean View Suite - Non-Smoking
...
  • Room size: 157 m²/1690 ft²
  • Ocean view
  • 2 semi double beds and 1 si...
Enter dates to see prices
Garden View Twin Room - Smoking
...
  • Room size: 30 m²/323 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Ocean View Suite - Non-Smoking
...
  • Room size: 75 m²/807 ft²
  • Ocean view
  • 2 semi double beds & 2 sofa...
Enter dates to see prices
Main Building Ocean View Triple Room - Non-Smoking
...
  • Room size: 57 m²/614 ft²
  • Ocean view
  • 1 king bed and 1 single bed...
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Main Building Premier Ocean View Twin Room - Non-Smoking
...
  • Room size: 36 m²/388 ft²
  • Ocean view
  • 2 semi double beds and 1 si...
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Ocean View Executive Twin Room - Non Smoking
...
  • Room size: 41 m²/441 ft²
  • Sea view
  • 2 double beds
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Ocean View King Room - Non Smoking
...
  • Room size: 30 m²/323 ft²
  • Sea view
  • 1 king bed
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Room
...
  • Room size: 157 m²/1690 ft²
  • Ocean view
Enter dates to see prices
Superior Twin Room (Ocean View, New Main Building)
...
  • Room size: 41 m²/441 ft²
  • Ocean view
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Kawana Hotel?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The ryokan offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Kawana Hotel?

A stay at Kawana Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the ryokan. For those who wish to drive their own cars, Kawana Hotel has a car park right on site for maximum convenience. Parking is free for guests.

Is breakfast offered at Kawana Hotel?

There's an additional charge of 3842 JPY for adults and 1375 JPY for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the ryokan.

What are my dining options at Kawana Hotel?

Kawana Hotel features 2 on-site restaurants for your dining convenience.

What is the smoking policy at Kawana Hotel?

Kawana Hotel does permit smoking in some areas and is not 100% smoke-free. The ryokan offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Kawana Hotel?

Kawana is the closest train, metro, or bus station, about 1.9 km away from Kawana Hotel.

What restaurants are nearby Kawana Hotel?

Kawana Hotel is located in Ito, famous for good restaurants such as Grill, Inakaya and Sun Parlor.

What popular shopping places are close to Kawana Hotel?

Kawana Hotel is located in Ito area which features shopping places such as Ado Mizumori Toy Box Gallery, JA Aira Izu Ideyukko Market and Asian Old Bazaar Izu Ubud.

What are popular attractions near Kawana Hotel?

Guests at Kawana Hotel can easily visit Komuroyama Park, Park Nagisa and Izu Highland Stained Glass Museum located in the Ito area.

What popular beaches are close to Kawana Hotel?

Guests at Kawana Hotel can easily visit Ito Orange Beach, Kawana Irukahama Park and Usami Beach in the Ito area.

What popular natural sightseeing spots are close to Kawana Hotel?

Kawana Hotel is located in the Ito area, which is famous for natural sightseeing destinations such as Yes! Strawberry.

See map

Explore the neighborhood

What people love about Kawana Hotel

  • 8.4

    Excellent

    "The pool is great and the surroundings are very nice."

    Amy

    |

    August 6, 2021

  • 8.4

    Excellent

    "the onsen area is nice."

    Amy

    |

    August 6, 2021

  • 8.4

    Excellent

    "It’s a relaxing place."

    Amy

    |

    August 6, 2021

Property ranking|Compared to 546 Atami properties
See all rankings
Cleanliness score
9.2/10
Location score
8.9/10
Room comfort score
9/10
Cheapest price score
Better than
97
%
of Atami properties
Better than
96
%
of Atami properties
Better than
96
%
of Atami properties
Better than
96
%
of Atami properties
Overall rating:

8.8

Excellent
73 reviews
Cleanliness
9.2
Facilities
8.8
Location
8.9
Read all reviews >
More about Kawana Hotel

More about Kawana Hotel

Kawana Hotel

Unwind while staying right in the Atami city center during your stay at Kawana Hotel.
Kawana Hotel provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the ryokan's free Wi-Fi internet access. The ryokan provides shuttle services to help you find what you want in Atami. Parking is available and free, provided by the ryokan for guests with their own transportation.
While lodging at this wonderful ryokan, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the ryokan's tours. The ryokan's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay.
Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the ryokan. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The ryokan provides air conditioning in some rooms for the benefit of guests. The multiple room layout options at Kawana Hotel include rooms with separate living room and balcony or terrace. Some selected rooms have daily newspaper and cable TV to keep guests entertained.
The ryokan also provides guests with a refrigerator, a coffee or tea maker and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the ryokan provides a hair dryer, bathrobes and towels in some select rooms.


Dining and things to do

Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the ryokan. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the ryokan's bar.
Ryokan's host of recreational offerings ensures you have plenty to do during your stay. Pamper and indulge yourself with a visit to the massage, salon, spa and sauna. The many offerings at Kawana Hotel ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at Kawana Hotel gives you a great reason to spend more time in your swimsuit.
For those who hate to miss a workout, a trip to the ryokan's fitness facility will keep you fresh and healthy. Hot days can be cool fun with water activities like the motorized water sports. In a competitive mood? Get sporty with your travel group or other guests at the golf course on site in the ryokan. Have some relaxing fun with family and friends at the shared lounge and TV area.
Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


Around the property

Visit the sights and local attractions of Atami during your stay at the ryokan. The most well-known nearby local attraction is Jogasaki Coast which is located just about 5.3 km away.


Reasons to stay here

Past guests rate facilities here higher than 96% of the city's accommodation.
This ryokan stands above the rest with a cleanliness score that beats 96% of accommodations in the city.
This ryokan scores higher than 96% of accommodations in the city for its location.

Show less

Amenities and facilities

Excellent
Facilities

8.8

Most talked about facilities

Food & Dining

1 mention

Swimming Pool

1 mention

Languages spoken
  • English
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Fitness center
  • Garden
  • Golf course [on-site]
  • Massage
  • Pool with view
  • Sauna
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tennis court
  • Tours
  • Water sports (motorized)
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area
  • Terrace
For the kids
  • Babysitting service
  • Kids club
  • Kids meal
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
Available in all rooms
  • Air conditioning
  • Bathtub
  • Daily newspaper
  • Free bottled water

Food and dining

Restaurants on site
メインダイニング
  • Cuisine: French, Japanese
  • Menu: Buffet

Location

1459,Kawana,Ito-city, Ito, Atami, Japan, 414-0044
Excellent
Location

8.9

What's nearby

Popular landmarks
  • Izu Granpal Park
    4.2 km
  • Izu Shaboten Zoo
    5.0 km
  • Omuro Mountain Lift
    5.3 km
  • Jogasaki Coast
    5.4 km
  • Jogasaki Suspension Bridge
    5.4 km
  • Mt. Omuro
    5.8 km
  • Atami Sun Beach
    18.4 km
  • Kinomiya Shrine
    19.1 km
  • Atami Plum Garden
    19.2 km
  • MOA Museum of Art
    19.8 km
Nearby landmarks
  • Izu Highland Stained Glass Museum
    470 m
  • Ado Mizumori Toy Box Gallery
    970 m
  • Komuroyama Park
    1.2 km
  • Kawana dolphin beach
    1.7 km
  • Kawana
    2.0 km
  • Tokyu Store
    2.0 km
  • SaGaYa
    2.2 km
  • Shopping Plaza Duo
    2.6 km
  • JA Aira Izu Ideyukko Market
    2.8 km
  • Asian Old Bazaar Izu Ubud
    2.9 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Please be informed that the hotel does not allow people with tattoo (Including fashion Tattoo) to use public facilities such as Spa and Pool). If the hotel find out, hotel will advise to check out and will not refund the booking.
  • Shuttle bus from Ito station to the property is available at 12:00 PM and 3:00 PM. Shuttle bus from property to Ito station is available at 10:30 AM, 1:00 PM, and 4:00 PM.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Getting around
  • Distance from city center10KM
Extras
  • Breakfast charge (unless included in room price)3842 JPY
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors5
  • Number of restaurants2
  • Number of rooms 100
  • Room voltage100
  • Year property opened1936
  • Most recent renovation1995
Parking
  • Daily parking fee0 JPY

Reviews of Kawana Hotel from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.2
Facilities8.8
Location8.9
Room comfort and quality9.0
Service8.8
Value for money8.5
High score for Atami
Rating
9+ Exceptional (20)
8-9 Excellent (10)
7-8 Very Good (8)
6-7 Good (2)
<6 Below Expectation (0)
Time of the year
Mar - May (3)
Jun - Aug (20)
Sep - Nov (7)
Dec - Feb (10)
All guests (73)
All room types
All languages

Show reviews that mention 

Showing 40 verified guest comments
12
8.4
Excellent
Amy from Japan
Family with young children
Garden View Twin Room - Non-Smoking
Stayed 4 nights in August 2021

Great place for all ages”

Took 3 kids to this hotel for 4 nights. The pool is great and the surroundings are very nice. Was a bit disappointed with the cost needed to pay for the pool side tables and seats. And the restaurant is pricy and not very suitable for kids. But the onsen area is nice. It’s a relaxing place.

Reviewed August 06, 2021

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Thank you for choosing our hotel from a number of accommodations. We would like to express our sincere gratitude to all of our employees. We will continue to improve our service so that our customers will be satisfied. Thank you very much for your valuable opinions while you are busy. We look forward to seeing you again at Kawana Hotel.

Responded August 27, 2021
Kawana Hotel
10.0
Exceptional
Susan from United States
Business traveler
Stayed 2 nights in July 2018

Great place for my parents ”

My parents were visiting me in Japan and we stayed at the Kawana so they could see the area and the ocean. They loved it, and I loved how easy it was to stay with them here.

Reviewed July 25, 2018

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10.0
Exceptional
Patricia from Japan
Couple
Garden View Twin Room - Non-Smoking
Stayed 2 nights in August 2018

Wonderful historic resort.”

Absolutely gorgeous property in a beautiful location. Of note however, the swimming hole is available for use for surcharge and the main dining room which is quite pricey is very casual in terms of what is allowed in attire.- most diners were still in their golf clothes .

Reviewed August 06, 2018

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10.0
Exceptional
Susan from United States
Couple
Stayed 2 nights in July 2018

Beautiful Hotel”

Beautiful hotel. Gorgeous views, delicious food. Very spacious and clean.

Reviewed July 25, 2018

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7.0
Very good
christophe from France
Couple
Garden View Twin Room - Non-Smoking
Stayed 2 nights in September 2014

i would go again”

pool, spa, clean

The hotel is nice. Staff needs to learn english and be faster. The pool is awesome. the SPA, damn, I d go again for these last 2 things. But if I go again, I wouldnt eat there. Expensive for what it is with poor service. I d rather eat out and cab back to the taxi

Reviewed September 16, 2014

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6.8
Good
Carlos from Philippines
Couple
Garden View Twin Room - Non-Smoking
Stayed 1 night in August 2018

Good”

There were insects all over the place (Spiders, Centipedes) but that was expected because of the location. Staff was nice and polite.

Reviewed August 07, 2018

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7.6
Very good
Chris from Australia
Family with teens
Main Building Garden View Twin Room - Non-Smoking
Stayed 2 nights in January 2023

Wonderful location and building”

Is a cross between poitot miss marple and the shining with its olden sytle libraries, billiard room and large rpoms and hallways. Watch out for the ghosts. Heres Johnny....

Reviewed January 24, 2023

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8.4
Excellent
Nicolas from Germany
Family with teens
Garden View Twin Room - Non-Smoking
Stayed 4 nights in August 2019

Excellent”

Wer nach einem traditionsreichen, stolzen Hotel in wunderschöner Lage am Meer sucht und sich am mittlerweile leicht angestaubten Charme nicht stört (oder gerade diesen sucht), für den ist dieses Hotel ein Traum. Man sieht, dass das Gebäude nach 90(! ) Jahren mittlerweile in die Jahre gekommen ist, die Fassade und die Flure hier und da bröckeln. Andererseits ist der Badebereich brandneu und großartig. Das größte Lob hat aber das Personal verdient, das wirklich alles tut, um einem den Aufenthalt so angenehm wie möglich zu machen. Auch für Familien mit Kindern ist das Hotel absolut zu empfehlen.

Reviewed August 20, 2019

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8.0
Excellent
shinji from Japan
Solo traveler
Main Building Garden View Twin Room - Non-Smoking
Stayed 2 nights in January 2023

宿泊日数の不明???”

宿泊は1月16.17.18の3日間の3泊の予約と思っていたけれども、フロントでは、1月16.17の2日の2 泊となっていました。??追加してもう1 泊すれば、良かったですが、二泊で帰りました。

Reviewed January 26, 2023

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8.0
Excellent
TOMOMI from Japan
Couple
Garden View Twin Room - Smoking
Stayed 1 night in January 2023

異空間”

何度も行きたくなるのは 流れている空気感が日本とは 思えないほど神秘的だからです。 ステイしないと伝わらないですね😙

Reviewed January 22, 2023

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10.0
Exceptional
Toryu from Japan
Couple
Garden View Twin Room - Smoking
Stayed 1 night in January 2023

品格が落ちた”

大昔50年前の高校生の頃、頻繁に来ていました その当時に比べてホテルの格が落ちたように思います その理由はゴルファー 当時は滞在の中にゴルフがありましたが、今はゴルフありきになっています そのせいかな? 宿泊と食事は常に分けていて夕食付きのパックはパスしています 別に予約したメインダイニングでのディナー、「スペシャリテは?」と担当ウエイターに尋ねるとキョトンとしている(笑) 妻はアワビステーキ、私は魚のポワレを頼みましたが 味は団体旅館のレベル しかしホスピタリティはとても良かったです ただ、メインダイニングの席が詰まり過ぎ ファミレスみたいでした(笑)

Reviewed January 20, 2023

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9.2
Exceptional
keiichi from Japan
Group
Garden View Twin Room - Smoking
Stayed 1 night in January 2023

ゴルフ&温泉”

ゴルフコースとしては有名ですが、温泉大浴場も良かったです。お部屋も広く清潔で、快適に過ごす事が出来ました。

Reviewed January 18, 2023

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この度は、数あるホテルから川奈ホテルをお選びいただき、誠にありがとうございました。 従業員一同、心よりお礼申しあげます。 また、温泉施設やお部屋についてお褒めのお言葉をいただき、大変嬉しく喜ばしい限りでございます。 重ねてお礼申しあげます。 今後とも全てのお客様にご満足いただけるよう、さらなる充実を目指して参る所存でございます。 お忙しい中、貴重なご意見をいただきまして誠にありがとうございました。 またのご来館を、川奈ホテル従業員一同、心よりお待ち申しあげております。 川奈ホテル 宿泊マネージャー 吉田羊一

Responded January 22, 2023
Kawana Hotel
8.4
Excellent
Teruhiko from Japan
Solo traveler
Main Building Garden View Twin Room - Non-Smoking
Stayed 1 night in January 2023

Excellent”

歴史を感じられるホテルで、クラシックホテルの雰囲気を味わえます。 温浴施設も良かったです。

Reviewed January 10, 2023

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この度は、川奈ホテルをご利用いただきまして、誠にありがとうございます。 またご感想をお寄せいただきましたこと、重ねて御礼申しあげます。 この度のご滞在では、ご満足いただけたご様子を伺うことができ、大変嬉しく思っております。 また、温泉施設のお褒めのお言葉を頂き、大変光栄なことと感じております。 次回またお越しいただく際には、さらにご満足いただけるようスタッフ一同努めて参ります。 またのお越しを、心よりお待ち申しあげております。 川奈ホテル 宿泊マネージャー 吉田羊一

Responded January 22, 2023
Kawana Hotel
10.0
Exceptional
HAYATO from Japan
Couple
Superior Garden View Twin Room - Smoking
Stayed 1 night in December 2022

クリスマスの宿泊”

大変お世話になりました。 クリスマスで大きいツリーもあり、癒されました。

Reviewed December 25, 2022

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この度は、数ある宿泊施設から当ホテルをお選びいただきまして誠にありがとうございました。 従業員一同、心より厚くお礼申しあげます。 当ホテル滞在が期待以上のものであったとのこと、スタッフ一同、大変うれしく思います。 私たちはお客さまに思い出に残る非日常の滞在をして頂けるよう、努力を続けています。 お忙しい中、貴重なご意見をいただきまして誠にありがとうございました。 またのご来館を、川奈ホテル従業員一同、心よりお待ち申しあげております。 川奈ホテル 宿泊マネージャー 吉田羊一

Responded January 12, 2023
Kawana Hotel
10.0
Exceptional
KOICHIRO from Japan
Family with teens
Main Building Premier Ocean View Twin Room - Non-Smoking
Stayed 1 night in December 2022

広々としたバルコニーが気持ち良い。”

本館のオーシャンビュープレミアムツインに宿泊しました。随所に歴史を感じさせながらも、2020年にリニューアルされた客室は、広々としたバルコニーが気持ち良く、夜は満点の星空を眺めながら眠りにつきました。暖かい季節にまた訪れてみたい場所です。

Reviewed December 20, 2022

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この度は、数ある宿泊施設から当ホテルをお選びいただきまして誠にありがとうございました。 従業員一同、心より厚くお礼申しあげます。当ホテル滞在が期待以上のものであったとのこと、スタッフ一同、大変うれしく思います。 私たちはお客さまに思い出に残る非日常の滞在をして頂けるよう、努力を続けています。 お忙しい中、貴重なご意見をいただきまして誠にありがとうございました。 またのご来館を、川奈ホテル従業員一同、心よりお待ち申しあげております。 川奈ホテル 宿泊マネージャー 吉田羊一

Responded January 12, 2023
Kawana Hotel
9.2
Exceptional
yoshitaka from Japan
Couple
Ocean View Twin Room - Non-Smoking
Stayed 1 night in May 2022

一流”

一度は泊まりたかったとこ。お風呂も最高です。

Reviewed November 14, 2022

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この度は、数ある宿泊施設から当ホテルをお選びいただきまして誠にありがとうございました。 従業員一同、心より厚くお礼申しあげます。 また大変有難いお言葉を頂き、スタッフ一同喜んでおります。 引き続きお客様にご満足いただけるご滞在が出来るようスタッフ一同尽力して参ります。お忙しい中、貴重なご意見をいただきまして誠にありがとうございました。 またのご来館を、川奈ホテル従業員一同、心よりお待ち申しあげております。 川奈ホテル 宿泊マネージャー 吉田羊一

Responded December 04, 2022
Kawana Hotel
10.0
Exceptional
HIROMI from Japan
Family with teens
Garden View Superior Twin Room - Non-Smoking
Stayed 1 night in September 2022

素晴らしかった”

素泊まり、割安で泊まりました。 過去1番の素晴らしさでした。

Reviewed September 11, 2022

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この度は、川奈ホテルにご宿泊いただきまして誠にありがとうございました。 従業員一同、心より厚くお礼申しあげます。 また高い評価を頂き、スタッフ一同喜んでおります。 また、ご滞在中はサービスにご満足いただけたご様子で私ども大変励みになります。川奈ホテルは、開業85周年を迎えました。 これも皆様のご愛顧の賜物と心より感謝申しあげます。 これからも末長く皆様に愛されますよう従業員一同新たな決意でサービス向上を目指してしてまいる所存でございます。 今後も変わらぬお引き立てを賜りますよう心よりお願い申しあげます。 川奈ホテル 宿泊マネージャー 吉田羊一

Responded September 18, 2022
Kawana Hotel
10.0
Exceptional
MEGUMI from Japan
Family with young children
Room with Tatami Area - Non Smoking - Main Building
Stayed 2 nights in August 2022

最高の旅でした。”

2泊3日利用しました。 ロケーションも最高ですし、お部屋もとっても素敵でした。 初日子供がトイレを詰まらせ水が溢れてしまったのですが、深夜にもかかわらず、すぐに部屋にきて対応してくださり、謝罪したところ笑顔で『お気になさらず』と仰ってくださいました。あの日のスタッフさんが忘れられず来年も行こう!と家族で話していました。 あの時は本当にありがとうございました。 また伺います!

Reviewed September 08, 2022

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この度は、川奈ホテルをご利用いただきまして、誠にありがとうございます。 またご感想をお寄せいただきましたこと、重ねて御礼申しあげます。 この度のご滞在では、ご満足いただけたご様子を伺うことができ、大変嬉しく思っております。 また、スタッフへのお褒めのお言葉を頂き、大変光栄なことと感じております。 次回またお越しいただく際には、さらにご満足いただけるようスタッフ一同努めて参ります。またのお越しを、心よりお待ち申しあげております。 川奈ホテル 宿泊マネージャー 吉田羊一

Responded September 18, 2022
Kawana Hotel
9.6
Exceptional
Shinichi from Japan
Family with young children
Superior Ocean View Twin Room - Non-Smoking
Stayed 1 night in August 2022

夏休みに最適”

オーシャンビューのプール、潮風が吹き抜ける露天風呂、どちらも最高。 プールは宿泊客専用でチェックイン前から無料で利用できました。 子供連れの夏休みにぜひお勧めします!

Reviewed August 18, 2022

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この度は、数ある宿泊施設から当ホテルをお選びいただきまして誠にありがとうございました。 従業員一同、心より厚くお礼申しあげます。 当ホテル滞在が期待以上のものであったとのこと、スタッフ一同、大変うれしく思います。 私たちはお客さまに思い出に残る非日常の滞在をして頂けるよう、努力を続けています。 お忙しい中、貴重なご意見をいただきまして誠にありがとうございました。 またのご来館を、川奈ホテル従業員一同、心よりお待ち申しあげております。 川奈ホテル 宿泊マネージャー 吉田羊一

Responded August 27, 2022
Kawana Hotel
10.0
Exceptional
Ayaka from Japan
Family with young children
Garden View Twin Room - Non-Smoking
Stayed 3 nights in August 2022

きれい”

緑に囲まれるホテル。部屋設備もきれいで、良かったと思います。

Reviewed August 16, 2022

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この度は、数ある宿泊施設から当ホテルをお選びいただきまして誠にありがとうございました。 従業員一同、心より厚くお礼申しあげます。 また、とても高い評価を頂きまして、スタッフ一同喜んでおります。 これからもお客さまに、ご満足いただけるようサービス向上を努めて参ります。 お近くへお出かけの折には、是非またお立ち寄りくださいませ。 当ホテル従業員一同、心よりお待ち申しあげております。 今後とも川奈ホテルを何卒よろしくお願い申しあげます。 川奈ホテル 宿泊マネージャー 吉田羊一

Responded August 27, 2022
Kawana Hotel
12
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