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Keio Plaza Hotel Tokyo
Keio Plaza Hotel Tokyo
Keio Plaza Hotel Tokyo
Keio Plaza Hotel Tokyo
Keio Plaza Hotel Tokyo
Keio Plaza Hotel Tokyo
Keio Plaza Hotel Tokyo

Removed from saved list

8.4

Excellent

10,440 reviews

10,440 reviews

Housekeeping169
Shops60
View40
See map

8.8

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
Available
Walkable places
Sky Bar Polestar

20 m

Karaoke 47

40 m

Shinjuku Skyscraper District

120 m

Tokyo Marathon

190 m

Tokyo Metropolitan Government Office

190 m

Popular landmarks
Tokyo Metropolitan Government Building observation room

240 m

Shinjuku Gyoen National Garden

1.5 km

Meiji Jingu

1.6 km

Shibuya Crossing

3.4 km

Tokyo Tower

5.8 km

Closest landmarks
Aurora Lounge

20 m

Ricoh Imaging Square Shinjuku

230 m

Tokyo Metropolitan Government Building observation room

240 m

Tokyo Metropolitan Government Buildings

250 m

Tokyo Tourist Information Center, Tokyo Metropolitan Government Building

260 m

Keio Plaza Hotel Tokyo

2-2-1 Nishi-Shinjuku, Shinjuku-ku, Shinjuku, Tokyo, Japan, 160-8330 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Shinjuku, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sensoji Temple. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

130 meters to public transportation

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Fitness center

Swimming pool [outdoor]

Free Wi-Fi in all rooms!

Luggage storage

This property is in high demand!

44 travelers have booked today.

Value for money7.9
Location rating8.8
Nearest airportHaneda Airport (HND)
Distance to airport17.4 km

Rooms available at Keio Plaza Hotel Tokyo

Excellent
Room comfort & quality

8.5

Premier Grand Deluxe King Room - Non-Smoking
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premier Grand Deluxe Twin Room - Non-Smoking
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Premier Grand Twin Suite - Non-Smoking
...
  • Room size: 71 m²/764 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Premier Grand Deluxe Room with 2 Queen Beds - Non-Smoking
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
Premier Grand Superior King Room - Non-Smoking
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Club Floor "Premier Grand" Suite King Room with Club Lounge Access - Non-Smoking
...
  • Room size: 71 m²/764 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Run of House Premier Grand Twin Room
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Luxury Family Room - Non-Smoking
...
  • Room size: 46 m²/495 ft²
  • City view
  • 4 single beds or 1 sofa bed
Enter dates to see prices
Standard Double - Non-Smoking
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Premier Grand King Suite - Non-Smoking
...
  • Room size: 71 m²/764 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Keio Plaza Hotel Tokyo have a hot tub?

Keio Plaza Hotel Tokyo does not have a hot tub.

What time is check-in and check-out at Keio Plaza Hotel Tokyo?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Keio Plaza Hotel Tokyo?

Keio Plaza Hotel Tokyo is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 3200 JPY. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Keio Plaza Hotel Tokyo also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Keio Plaza Hotel Tokyo has a car park right on site for maximum convenience. Parking is available for a fee of 1000 JPY per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Tokyo with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Keio Plaza Hotel Tokyo?

Start your mornings right, with the continental and buffet breakfast options offered at Keio Plaza Hotel Tokyo. Asian breakfast is available for guests. Adults can enjoy breakfast offered with an additional charge of 3000 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Keio Plaza Hotel Tokyo?

Keio Plaza Hotel Tokyo features 3 on-site restaurants for your dining convenience. You can pick and choose from a wide array of cuisines including Chinese and asian. Dishes are served in a la carte during opening hours.

Can special events be hosted at Keio Plaza Hotel Tokyo?

Large events and gatherings such as weddings can be hosted at Keio Plaza Hotel Tokyo. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

Can business events be hosted at Keio Plaza Hotel Tokyo?

On-site venues and convenient event services make Keio Plaza Hotel Tokyo an ideal choice for hosting events such as conferences and meetings. The 6 venues can accommodate up to 1000 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Keio Plaza Hotel Tokyo?

Keio Plaza Hotel Tokyo does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Keio Plaza Hotel Tokyo?

The closest train, metro, or bus station is Tocho Mae Subway Station, 160 m away from Keio Plaza Hotel Tokyo.

What restaurants are nearby Keio Plaza Hotel Tokyo?

Keio Plaza Hotel Tokyo is located in Shinjuku, famous for good restaurants such as Nan-En, Kyubey, Keio Plaza Hotel and Kaiseki Soujuan.

What popular shopping places are close to Keio Plaza Hotel Tokyo?

Keio Plaza Hotel Tokyo is located in Shinjuku area which features shopping places such as Shinjuku Isetan, Ricoh Imaging Square Shinjuku and Tokyo Wonder Wall.

What are popular attractions near Keio Plaza Hotel Tokyo?

Guests at Keio Plaza Hotel Tokyo can easily visit Shinjuku Gyoen National Garden, Tokyo Metropolitan Government Building observation room and Shinjuku Golden Gai located in the Shinjuku area.

What popular natural sightseeing spots are close to Keio Plaza Hotel Tokyo?

Keio Plaza Hotel Tokyo is located in the Shinjuku area, which is famous for natural sightseeing destinations such as Mt. Hakoneyama and Ichigaya Fish Center.

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Explore the neighborhood

What people love about Keio Plaza Hotel Tokyo

  • 10

    Exceptional
    Location

    "The hotel is conveniently located between two train stations, Shinjuku and Tochomae Station."

    Hong

    |

    August 27, 2022

  • 10

    Exceptional
    Spaciousness

    "The hotel is so big."

    Uyen

    |

    August 10, 2022

  • 10

    Exceptional

    "I will definitely try to stay at this hotel the next time I am in the city."

    Joshua

    |

    July 11, 2022

Property ranking|Compared to 4,677 Tokyo properties
See all rankings
Room comfort score
8.5/10
Room size
37 sqm.
Location score
8.8/10
Cleanliness score
8.8/10
Better than
97
%
of Tokyo properties
Bigger than
96
%
of Tokyo properties
Better than
94
%
of Tokyo properties
Better than
92
%
of Tokyo properties
Overall rating:

8.4

Excellent
10,440 reviews
Cleanliness
8.8
Facilities
8.3
Location
8.8
Read all reviews >
What travelers say they love:
Rooms are clean and we had a great time at the Premier loung...
Amy from Taiwan
Family with young children
More about Keio Plaza Hotel Tokyo

More about Keio Plaza Hotel Tokyo

Keio Plaza Hotel Tokyo

See the best of Tokyo with a stay at Keio Plaza Hotel Tokyo, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
Keio Plaza Hotel Tokyo provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi and shuttle services to help you get to where you want to go in Tokyo.
Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at Keio Plaza Hotel Tokyo include a separate living room, as part of the room design. Some selected rooms have daily newspaper, television, in-room video streaming and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's karaoke rooms and bar.
Keio Plaza Hotel Tokyo offers wonderful recreational facilities for guests to enjoy. Pamper and indulge yourself with a visit to the massage and salon. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Have some relaxing fun with family and friends at the library.
Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


Around the property

There are many attractions to discover within close proximity to Keio Plaza Hotel Tokyo. Photograph yourself in front of Tokyo Tower located 5.7 km away, which people travel great distances to see.


Reasons to stay here

This hotel's food and dining score higher than 95% of accommodations in the city.
This hotel scores higher than 93% of accommodations in the city for its location.
Room comfort is said to be outstanding here, scoring higher than 96% of accommodations in the city.

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Amenities and facilities
Excellent
Facilities

8.3

Most talked about facilities

Housekeeping

219 mentions

Breakfast

81 mentions

Internet

51 mentions

Food & Dining

48 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish
  • Turkish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Karaoke
  • Massage
  • Swimming pool [outdoor]
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Chapel
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Infirmary
  • Invoice provided
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Shrine
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [on-site]
  • Shuttle service
  • Taxi service

Available in all rooms

  • Air conditioning
  • Free bottled water
  • Hair dryer
  • Towels
Food and dining
Breakfast options
  • American
Restaurants on site

スーパーブッフェ グラスコート

  • Cuisine: European, Japanese
  • Menu: A-la-carte

中国料理 南園

  • Cuisine: Chinese, Cantonese
  • Menu: Buffet

オールデイダイニング 樹林

  • Cuisine: American, European
  • Menu: Buffet, A-la-carte

フレンチ&イタリアン デュオフルシェット

  • Cuisine: French, Italian
  • Menu: Buffet

コリアンダイニング 五穀亭

  • Cuisine: Korean
  • Menu: Buffet

懐石 蒼樹庵

  • Cuisine: Japanese
  • Menu: Buffet

和食 かがり

  • Cuisine: Japanese
  • Menu: Buffet

天麩羅 しゅん

  • Cuisine: Japanese
  • Menu: Buffet

鉄板焼 やまなみ

  • Cuisine: Japanese
  • Menu: Buffet

すし 久兵衛

  • Cuisine: Sushi
  • Menu: Buffet

そば 麓屋

  • Cuisine: Japanese
  • Menu: Buffet
Location
2-2-1 Nishi-Shinjuku, Shinjuku-ku, Shinjuku, Tokyo, Japan, 160-8330
Excellent
Location

8.8

Airports

  • Haneda Airport (HND)
    17.4 km 27 min drive
  • Narita International Airport (NRT)
    63.7 km 1.0 hour drive

Public transportation

  • Tocho Mae Subway Station
    170 m
  • Odakyu Electric Railway
    250 m

Hospital or clinic

  • Okubo Clinic
    740 m

Shopping

  • Ameyoko Shopping Street
    7.6 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Tokyo Metropolitan Government Building observation room
    240 m
  • Shinjuku Gyoen National Garden
    1.5 km
  • Meiji Jingu
    1.6 km
  • Shibuya Crossing
    3.4 km
  • Tokyo Tower
    5.8 km
  • Ginza
    6.9 km
  • Ueno Park
    7.7 km
  • Asakusa
    9.6 km
  • Sensoji Temple
    9.6 km
  • Tokyo Skytree
    10.7 km

Nearby landmarks

  • Sky Bar Polestar
    20 m
  • Aurora Lounge
    20 m
  • Karaoke 47
    40 m
  • Shinjuku Skyscraper District
    120 m
  • Tocho Mae Subway Station
    170 m
  • Tokyo Marathon
    190 m
  • Tokyo Metropolitan Government Office
    190 m
  • NS Bulding
    210 m
  • Memorial Museum for Soldiers, Detainees in Siberia, and Postwar Repatriates
    210 m
  • Shinjuku Mitsui Building
    220 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-5 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Guests with tattoos or body paint are strictly prohibited from using the swimming pool.
  • Baby cot is available at the property for babies under 10 months old only.
  • Guests with tattoos are not allowed to enter the swimming pool.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Getting around

  • Airport transfer fee3200 JPY
  • Travel time to airport (minutes)120

Extras

  • Breakfast charge (unless included in room price)3000 JPY
  • Daily Internet/Wi-Fi fee0 JPY

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges5
  • Number of floors47
  • Number of restaurants3
  • Number of rooms 1455
  • Room voltage100
  • Year property opened1971
  • Most recent renovation2018

Parking

  • Daily parking fee1000 JPY
Property announcements

Please note that the hotel has been built to be earthquake resistant.

Airport transfer is available at an additional charge. In order to reserve the transfer, please inform the property of your arrival details prior to arrival.

Reviews of Keio Plaza Hotel Tokyo from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.8
Facilities8.3
Location8.8
Room comfort and quality8.5
Service8.5
Value for money7.9
High score for Tokyo
Rating
9+ Exceptional (1,325)
8-9 Excellent (947)
7-8 Very Good (1,018)
6-7 Good (324)
<6 Below Expectation (338)
Time of the year
Mar - May (1,089)
Jun - Aug (956)
Sep - Nov (798)
Dec - Feb (1,109)
All guests (7,048)
All room types
All languages

Show reviews that mention 

Showing 3,952 verified guest comments
12345
10.0
Exceptional
Ivan from United States
Business traveler
South Tower Plaza Superior Double Room - Non-Smoking
Stayed 5 nights in August 2019

Excellent hotel in prime location”

I tend to prefer staying in Shinjuku when I visit Tokyo because of the vibrant atmosphere, many excellent restaurants, and proximity to the train station. This hotel is a very short walk from Shinjuku JR, and even with the rain, one could opt to walk underground directly through the tunnel. The front desk was efficient and accurate. The rooms were clean and well appointed. The beds were comfortable as were the showers. Service was excellent. I would readily stay here again.

Reviewed September 03, 2019

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10.0
Exceptional
Niina from Finland
Couple
double or twin (1 Double or 2 Twin beds)
Stayed 3 nights in January 2020

Great hotel for Shinjuku”

We booked an unspecified "Double or Twin" and got a Plaza Superior room. It was big and nicely decorated with a view of the Tokyo Metropolitan Government building and Mt. Fuji. The bathroom, while not new or luxurious, was spacious, well maintained and clean. The staff was polite and nice. Tried the breakfast buffet one day and even though it was quite busy, we got seated without waiting. There was a good choice of food and the quality was fine, the price is a bit high though.

Reviewed January 09, 2020

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10.0
Exceptional
Isley from Philippines
Family with teens
South Tower Plaza Superior Twin Room - Non-Smoking
Stayed 3 nights in September 2019

Beautiful hotel near Shinjuku station west exit”

We booked the superior twin room located in the South tower and it was very clean and by Tokyo standards very spacious. We tried the buffet breakfast at Jurin and Glass Court and both were great. Hotel is in a great location and all taxi drivers were familiar with it so it was easy to go home via cab. It’s near the shopping malls and also shopping streets. Overall, a great and lovely stay!

Reviewed October 01, 2019

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10.0
Exceptional
Tumata from French Polynesia
Group
South Tower Plaza Superior Twin Room - Non-Smoking
Stayed 2 nights in September 2019

Great location and nice hotel”

Pros: near shinjuku station. There's and automated walkway (covered) that goes to and from the station to the hotel. Around 10 minutes walk from N'ex station to hotel It's near lots of restaurants and bars. It was a great Basecamp for our group of friends. The room are normal size for Occidentals (stayed in a twin room) Convenience store and different restaurants on the ground level of the hotel. A nice skylounge at the top of the hotel with a beautiful view of Tokyo. Smooth check-in and checkout. Staff speak English. Cons: mmmm Will definitely come back here when we'll need to stay in the area.

Reviewed September 22, 2019

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10.0
Exceptional
Chingting from Taiwan
Family with young children
Plaza Luxe Double Room - Non-Smoking
Stayed 3 nights in June 2018

Access to lounge was a highlight of the trip”

Highly recommended staying at this hotel with complimentary access to lounge. We made good use of it after an exhausting shopping walk. Fresh snacks and drinks were offered. They even provided drawing booklet to my little girl to comfort her. Room was very clean and staffs were helpful. Location is great. We booked shuttle bus to airport. It was very convenient.

Reviewed February 25, 2019

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9.6
Exceptional
Anna from Australia
Couple
Standard Plus Double Room - Non-Smoking
Stayed 4 nights in January 2019

Excellent Location and Comfortable Stay”

We stayed in the renovated double room in the main tower. The room with neutral decor is big by Japanese standard. The housekeeping staff has done a great job in keeping it clean daily. We had a really comfortable stay. The staff from the Bell Captain and Reception were all polite, friendly and efficient. Keio Plaza is a designated stop for the airport shuttle bus. Tickets can be bought in the arrival hall of the Haneda Airport and the Bell Captain desk in the Hotel - an absolute hassle free arrangement. The west entrance of the Shinjuku station is about five minute walk from the hotel. We found it very convenient especially we made a couple of day trips outside Tokyo. We took western buffet breakfast in one of their cafes daily. The selection was standard but adequate. We also had a teppanyaki dinner at the hotel. It was certainly very special: high quality of food and attentive service. We felt very pampered. No doubt, we will choose to stay here again in our next visit to a Tokyo

Reviewed January 15, 2019

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10.0
Exceptional
Tamia from Japan
Couple
South Tower Plaza Superior Double Room - Non-Smoking
Stayed 1 night in December 2019

Old room but clean and wide”

It was my husband birthday. We had great time in wide and clean room. Great staff and so helpful. Also, breakfast was so delicious. They have 3 different restaurants to try, but We just try one restaurant and it was so good. I will come again, even just for breakfast.

Reviewed March 14, 2020

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10.0
Exceptional
Sheila from United States
Family with teens
Twin Superior Non- Smoking
Stayed 4 nights in June 2019

Great experience, unbelievable customer service, spectacular view”

My son and I have exceeded all our hotel expectations from the moment we arrived and when we left the facility. Staff were so responsive and respectful with no hesitation in meeting our needs. Such a great location and will definitely be back next year for more Tokyo vacation! We had a great city with with the poolside. All great reviews in all categories! Highly recommended to my friends and colleagues! 👍🏻

Reviewed June 29, 2019

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10.0
Exceptional
manat from Thailand
Family with teens
Premier Grand Deluxe Twin Room - Non-Smoking
Stayed 2 nights in April 2019

One of the best hotel around Shinjuku ”

We are impressed since the first guy, Bell Boy, had my name in his hand and leading us to the club floor 45th to check in. The Japanese woman came leading us to sit relax at the sofa with nice view. About the room , Every corner in Premier Room was perfect, the food and service at club floor was very nice.

Reviewed April 22, 2019

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10.0
Exceptional
Sharisa from United States
Family with young children
Standard Twin Non-Smoking
Stayed 4 nights in November 2018

LOVE Keio Plaza”

When we checked they gave our children (my son and my niece) a little kid's bag with house slippers, tooth brush and hand towel. It was an easy location to get to the train station and was perfect for going to Tokyo Disney. They have a shuttle that takes you to and from Disney. This really helped getting there with small children. The staff was friendly and helpful! Will definitely stay here again.

Reviewed April 06, 2019

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10.0
Exceptional
Jacqueline from United States
Group
South Tower Plaza Superior Twin Room - Non-Smoking
Stayed 6 nights in December 2019

Fabulous hotel ”

Accommodating staff & great location. Many restaurants & shops in the complex. Within walking distance to all the sites in Shinjuku. Great place to stay. Convenient & clean. Three of us stayed in one room - no problem.

Reviewed December 11, 2019

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10.0
Exceptional
Olivia from Singapore
Group
Plaza Superior Twin Room - Non-Smoking
Stayed 3 nights in March 2019

Family Trip! ”

Wonderful location, just approx 5 mins away from the JR Shinjuku Station! There's also just another subway station just highly accessible from outside of the hotel. Very accessible. Also, at the bottom of the hotel there are restaurants and convenience store available. Renovated rooms were great as well! Spacious with a lot of space, definitely not your typical tiny rooms in Japan. Very well worth the price and will always consider going back here!

Reviewed April 01, 2019

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9.6
Exceptional
Maria from Philippines
Family with teens
Standard Double - Non-Smoking
Stayed 4 nights in April 2019

Topnotch”

Our family of 5 (hubby and I, plus our 3 children in their 20s) enjoyed our stay here. It is located in a quiet area of Shinjuku but is a mere 5 minute walk to shops and restaurants. Shinjuku Station is 10-15 minutes away but you wouldn't mind the walking as you'd be busy looking into shops and checking out restaurants along the way. On the other side of the huge Shinjuku Stn are more shops and restaurants. Our rooms were a good size and came with smart phones which proved to be very useful (esp. for families whose older children tend to wander off). The bathroom, as in most bathrooms in Japan, have high-tech water closets and L'Occitane hygiene and skin care products. Breakfast is a choice of 3 restaurants but Glass Court was the popular choice as it offers a mix of Western and Japanese cuisine. That being the case, expect to spend 10-15 minutes of queuing if you come down at 8 a.m. As Keio is a popular hotel, expect some amount of queuing, too, at check-in. Foreign exchange ATM machines are available at one end of the lobby. Overall, our family enjoyed our stay at Keio Plaza Hotel.

Reviewed September 22, 2019

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10.0
Exceptional
Linghui from Singapore
Family with young children
Standard Plus Double Room - Non-Smoking
Stayed 2 nights in November 2019

Exceptional”

Hotel is in excellent location with many shopping, restaurant nearby. Bed is comfortable, hotel provide free shuttle to Disneyland which is a very great plus point Staff is friendly and helpful

Reviewed January 07, 2020

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10.0
Exceptional
Virginia from Philippines
Group
Plaza Superior Double Room in South Wing - Non-Smoking
Stayed 4 nights in August 2019

This is the third time I have stayed in Keio Plaza Hotel. It was always a pleasant experience.”

Front desk staff personnel were pleasant. Response to requests was quick. Quality of amenities (shampoo, bath gel etc) was excellent. Buffet selection was great. Location/proximity to interesting places was excellent.

Reviewed August 08, 2019

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10.0
Exceptional
David from South Korea
Business traveler
Standard Double - Smoking
Stayed 3 nights in June 2019

Superb hotel facilities with very close to Oedo Line subway. Very friendlyabd caring staffs.”

Front Desk had offered a free room upgrade as I did not like smoking room. KEIO PLAZA TOKYO HOTEL is always the best choice hotel whenever I go to Tokyo. Now each room has air purifiers inside very well working.

Reviewed July 02, 2019

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9.6
Exceptional
Mega from Bangladesh
Family with young children
Standard Double - Non-Smoking
Stayed 6 nights in May 2019

Strategic 5 stars hotel in shinjuku”

I and my 6 y.o son stayed in this hotel from 3-9 May 2019. On shinjuku station, take EXIT 7 then once you go out from the stairs (facing yodobashi building) turn right, walk straight until you see starbuck and walk straight again until you see the hotel (it is located exactly 5 minutes walk from shinjuku station as long as you take exit 7). We stayed at main building room 2625 facing metro tokyo government building (highly reccomended to ask the room facing it as the view is spectacular and you can even see Mt. Fuji from your window if you are lucky, we saw it on our last day, loved it).We didn't take breakfast, and the price of breakfast on 3 restaurants offered is quiet pricey (3500 yen/person and mostly japanese style). Lots of places nearby shinjuku station to have breakfast anyway. The staffs are ok, not having warm touch as common in big hotel but very efficient. We booked free shuttle to disneysea upon arrival and took limousine bus to haneda airport from lobby. We'll be back !

Reviewed May 11, 2019

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9.6
Exceptional
Siti from Singapore
Family with young children
Plaza Luxe Double Room - Non-Smoking
Stayed 7 nights in December 2018

Good hotel for family with kids”

Stayed there for 7 days and it was homely and comfortable. Within walking distance from food areas at Nishishinjuku. Nearest station was Tochomae and it was very convenient for us as a family to move about from one place to another. They have a minimart at the hotel which was great for us with kids who are forever hungry. Hotel is away from the of the Tokyo city crowd, very quiet and peaceful at night yet safe enough to move about. Overall, pleasant stay and would stay here again if we ever get to Tokyo.

Reviewed November 02, 2019

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9.6
Exceptional
Catherine from Singapore
Couple
Standard Plus Double Room - Non-Smoking
Stayed 7 nights in December 2019

Great location! ”

Really love love this hotel! Worth every single cent I spent. It is at a strategic and accessible location that brings you to various destinations easily. A short 5-min walk to Shinjuku station and Tochomae station. If you are too tired to walk to Shinjuku area, you can take the bus service 45 right in front of the hotel. Getting from the airport to the hotel is as easy as ABC. The airport limousine brings you from the Haneda Airport to the entrance of the hotel. It is really convenient. You can purchase the return tickets from the hotel counter easily. The ride was less than 45 min. Got the newly renovated room. Everything was in good condition. It was well-equipped with iron, iron board, humidifier and etc. They also provide us with ample essentials such as l'occitane shower gel and shampoo. The only thing I would love to have in the room is a safe box. Other than this, I will give 5/5 for this stay!

Reviewed December 09, 2019

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10.0
Exceptional
Leny from Philippines
Couple
Plaza Superior Double Room in South Wing - Non-Smoking
Stayed 5 nights in October 2019

Spacious room for a Shinjuku hotel! Very near stations and tourist spots! ”

We love the spacious room in the South Tower. Very good accommodating staff. It’s very near the tourist attractions, food spots, near the stations, too! Will definitely come back this January and book it for our family!

Reviewed October 15, 2019

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