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Kinokuniya Ryokan
Kinokuniya Ryokan
Kinokuniya Ryokan
Kinokuniya Ryokan
Kinokuniya Ryokan
Kinokuniya Ryokan
Kinokuniya Ryokan

Removed from saved list

7.9

Very good

338 reviews

338 reviews

Food & Dining1
Garden1
See map

7.3

Very good

Location rating score

Very good location - 1.7 kilometers from city center
Parking
FREE
Popular landmarks
Hakone Shrine / Kuzuryu Shrine Singu 2.4 km
The Hakone Open-Air Museum 2.8 km
Hakone Gōra Park 3.1 km
Ōwakudani 3.2 km
Hakone Ropeway 3.3 km
Pola Museum of Art 4.4 km
Hakone Venetian Glass Museum 5.5 km
Sengokuhara 5.6 km
Little Prince Museum 5.7 km
Odawara Castle 10.7 km
Nearby landmarks
Ashinoyu Bus Station 150 m
Dollhouse Museum Hakone 180 m
Yunohanasawa Onsen 630 m
Buddhist Stoneworks at Motohakone 1.1 km
Hiryu Falls 1.2 km
Futagojaya Bus Station 1.3 km
Mount Takanosuyama 1.3 km
Hakone Komagatake Ropeway 1.6 km
Komagadake 1.7 km
Chisuji Falls 1.8 km

Kinokuniya Ryokan

8 Ashinoyu, Hakone-machi, Ashigarashimogun, Hakone, Hakone, Japan, 250-0523 - See map

If you're looking for a ryokan with car park free of charge, look no further. Conveniently situated in the Hakone part of Hakone, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous The Hakone Open-Air Museum. Rated with 4 stars, this high-quality property provides guests with access to massage, hot tub and hot spring bath on-site.

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Highlights

150 meters to public transportation

Front desk [24-hour]

Hot tub

Hot spring bath

A/C

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit

Facilities

Car park

Complimentary WIFi in all rooms

Front desk [24-hour]

Luggage storage

Contactless check-in/out

Hot tub

Tennis court

Shops

Your dates are popular among travelersUsers are booking a place in Hakone every 12 minutes on Agoda.com
Value for money7.9
Distance to city center15km
Location rating7.3
Nearest airportHaneda Airport (HND)
Distance to airport76.2 km

Rooms available at Kinokuniya Ryokan

Very good
Room comfort & quality

7.5

Economy Japanese Style Room
...
  • Room size: 20 m²/215 ft²
  • Mountain view
  • 3 futons
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Japanese Style Room with Private Bathroom
...
  • Room size: 23 m²/248 ft²
  • Mountain view
  • 4 futons
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Economy Japanese Style Room for 4 People
...
  • Room size: 24 m²/258 ft²
  • Mountain view
  • 4 futons
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Japanese-Style Room with Shared Bathroom
...
  • Room size: 24 m²/258 ft²
  • Garden view
  • 4 futons
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Standard Japanese Style Room
...
  • Room size: 20 m²/215 ft²
  • Mountain view
  • 3 futons
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Standard Japanese Style Room for 4 People
...
  • Room size: 22 m²/237 ft²
  • Mountain view
  • 4 futons
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Deluxe Japanese-Style Room
...
  • Room size: 22 m²/237 ft²
  • Mountain view
  • 4 futons
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Annex Japanese Style Room with Meal Served in the Restaurant
...
  • Room size: 23 m²/248 ft²
  • Garden view
  • 3 futons
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Japanese-style Room (Shunkanro Type)
...
  • Room size: 22 m²/237 ft²
  • Mountain view
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Room
...
  • Room size: 22 m²/237 ft²
  • Mountain view
  • 5 futons
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Kinokuniya Ryokan?

Check-in is from 02:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The ryokan offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Kinokuniya Ryokan?

For those who wish to drive their own cars, Kinokuniya Ryokan has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. If you're looking for an easy way to get around Hakone with private transportation, the ryokan can arrange taxi service.

Is breakfast offered at Kinokuniya Ryokan?

Wake up to a great buffet breakfast at Kinokuniya Ryokan.

What is the smoking policy at Kinokuniya Ryokan?

Kinokuniya Ryokan does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Kinokuniya Ryokan?

The closest train, metro, or bus station is Ashinoyu Bus Station, 140 m away from Kinokuniya Ryokan.

What restaurants are nearby Kinokuniya Ryokan?

Kinokuniya Ryokan’s neighborhood is Hakone which includes popular restaurants such as Takinoya, Dosanko Hakone and Ashiyu Cafe.

What popular shopping places are close to Kinokuniya Ryokan?

Located in the Hakone area, Kinokuniya Ryokan is close to great shopping choices like Hamamatsuya, Hatajuku Yosegi Kaikan and Kanazashi Wood Craft.

What are popular attractions near Kinokuniya Ryokan?

Kinokuniya Ryokan is located in Hakone area, which is famous for attractions such as The Hakone Open-Air Museum, Hakone Shrine / Kuzuryu Shrine Singu and Hakone Venetian Glass Museum.

What popular natural sightseeing spots are close to Kinokuniya Ryokan?

Kinokuniya Ryokan is located within Hakone, which makes it conveniently close to natural sights including Mt. Kintoki, Chisuji Falls and Fuji-Hakone-Izu National Park.

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Explore the neighborhood

What people love about Kinokuniya Ryokan

  • 9.2

    Exceptional

    "Traditional japanesese hotel with very nice traditional decoration."

    Porntida

    |

    April 18, 2019

  • 10

    Exceptional
    Staff 

    "Staff is really kind and helpful, even helping with unusual food at the dinner time and wearing yukata) Garden and nature around are peaceful and beautiful."

    Helena

    |

    April 3, 2019

Property ranking|Compared to 443 Hakone properties
See all rankings
Value for money score
7.9/10
Service score
8.7/10
Cleanliness score
7.8/10
Room comfort score
7.5/10
Better than
80
%
of Hakone properties
Better than
77
%
of Hakone properties
Better than
76
%
of Hakone properties
Better than
73
%
of Hakone properties
Overall rating:

7.9

Very good
338 reviews
Cleanliness
7.8
Facilities
7.5
Location
7.3
Read all reviews >
More about Kinokuniya Ryokan

More about Kinokuniya Ryokan

Kinokuniya Ryokan

Get into the excitement of all great offerings in Hakone as well as its surrounding adventures with a stay at Kinokuniya Ryokan. Sampling the authentic culture of Hakone is easy with a stay at Kinokuniya Ryokan, just 2.8 km from The Hakone Open-Air Museum.
The facilities and services provided by Kinokuniya Ryokan ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the ryokan's free Wi-Fi internet access. The ryokan provides taxi services to help you find what you want in Hakone. Parking is available and free, provided by the ryokan for guests with their own transportation.
The helpful staff at the front desk can assist you with services including luggage storage. In-room conveniences include daily housekeeping, so you can relax and enjoy your stay. The ryokan is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Kinokuniya Ryokan. The ryokan provides air conditioning in some rooms for the benefit of guests. Keep your entertainment options wide, even in your room, with a range of facilities, including television available in select rooms. The ryokan also provides guests with a refrigerator, a coffee or tea maker and instant tea in some rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the ryokan provides a hair dryer, toiletries and towels in some select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Have fun at night with your travel companions right at the ryokan's karaoke rooms. Light snacking is available day or night with the ryokan's vending machines.
To fill your days, be sure to check out the fantastic facilities offered at Kinokuniya Ryokan. Pamper and indulge yourself with a visit to the massage and hot tub. In a competitive mood? Get sporty with your travel group or other guests at the ping-pong table, tennis court and hiking trails in the ryokan.


Around the property

Visit the sights and local attractions of Hakone during your stay at the ryokan. The most well-known nearby local attraction is Hakone Ropeway which is located just about 3.2 km away. Pose in front of Odawara Castle located 10.7 km away, and you can always show your friends the time you went to Hakone.


Reasons to stay here

Rooms here are cheaper than 90% of accommodations in the city.

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Amenities and facilities
Very good
Facilities

7.5

Languages spoken

  • English
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Garden
  • Hiking
  • Hot tub
  • Karaoke
  • Massage
  • Table tennis
  • Tennis court

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Vending machine

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Contactless check-in/out
  • Daily cleaning
  • Elevator
  • Heating in public area
  • Invoice provided
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Land sports

  • Golf course (within 3 km)

Access

  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Taxi service

Available in all rooms

  • A/C
  • Complimentary drinking water
  • Refrigerator
  • Towels
Food and dining
Breakfast options
  • American
  • Asian
Location
8 Ashinoyu, Hakone-machi, Ashigarashimogun, Hakone, Hakone, Japan, 250-0523
Very good
Location

7.3

Airports

  • Haneda Airport (HND)
    76.2 km 1.6 hour drive
  • Mt. Fuji Shizuoka Airport (FSZ)
    91.7 km

Public transportation

  • Ashinoyu Bus Station
    150 m
  • Futagojaya Bus Station
    1.3 km

Hospital or clinic

  • Ohiradai Clinic
    3.5 km

Convenience store

  • Family Mart
    2.1 km

Cash withdrawal

  • ATM
    60 m
What's nearby

Popular landmarks

  • Hakone Shrine / Kuzuryu Shrine Singu
    2.4 km
  • The Hakone Open-Air Museum
    2.8 km
  • Hakone Gōra Park
    3.1 km
  • Ōwakudani
    3.2 km
  • Hakone Ropeway
    3.3 km
  • Pola Museum of Art
    4.4 km
  • Hakone Venetian Glass Museum
    5.5 km
  • Sengokuhara
    5.6 km
  • Little Prince Museum
    5.7 km
  • Odawara Castle
    10.7 km

Nearby landmarks

  • Ashinoyu Bus Station
    150 m
  • Dollhouse Museum Hakone
    180 m
  • Yunohanasawa Onsen
    630 m
  • Buddhist Stoneworks at Motohakone
    1.1 km
  • Hiryu Falls
    1.2 km
  • Futagojaya Bus Station
    1.3 km
  • Mount Takanosuyama
    1.3 km
  • Hakone Komagatake Ropeway
    1.6 km
  • Komagadake
    1.7 km
  • Chisuji Falls
    1.8 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

Minimum age of guests is: 2 year(s).

Children 2-4 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 5 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Guests must reserve meals in advance. Otherwise, no meal will be served.
  • There are no other restaurants or convenience stores outside of the property.
  • Children 0 – 4 years old will be charged JPY 1,080 when using existing bedding.
  • The property does not accept credit cards. All charges must be settled by cash.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-in until17:00
  • Check-out from08:00
  • Check-out until10:00
  • Reception open until19:00

Getting around

  • Distance from city center15km

The property

  • Non-smoking rooms/floorsYES
  • Number of rooms 25
  • Room voltage100
  • Year property opened1989

Reviews of Kinokuniya Ryokan from real guests

Provided by verified guests of Agoda
7.8
/
10
Cleanliness7.8
Facilities7.5
Location7.3
Room comfort and quality7.5
Service8.7
Value for money7.9
High score for Hakone
Rating
9+ Exceptional (22)
8-9 Excellent (15)
7-8 Very Good (16)
6-7 Good (4)
<6 Below Expectation (10)
Time of the year
Mar - May (24)
Jun - Aug (15)
Sep - Nov (8)
Dec - Feb (20)
All guests (117)
All room types
All languages

Show reviews that mention 

Showing 67 verified guest comments
1234
10.0
Exceptional
cristina from Romania
Couple
Economy Japanese Style Room
Stayed 1 night in April 2015

A place worth going back to ”

Hot springs/Baths - Staff - Rooms and food

Our short stay (only 1 night) at Kinokuniya Ryokan Hotel was more than perfect. It was absolutely amazing, starting with getting there, the staff welcoming, the traditional room, the indoor and outdoor baths and finishing with the best traditional dinner ever. We'll definitely go back if we'll visit Japan again. To get to Ashinoyu, where Kinokuniya Ryokan Hotel is located, we stopped at Odawara. From here one has 2 options: 1-a bus from the Odawara train station (1200 yen/per, approx 1 hr) and 2-take the Odakyu Romancecar (take less time, but other trains are available) (620 yen/per ticket + 200 yen/per romance-car ticket from the train) and stop at Hakoneitabashi; from here take the cable-car train (for Gora direction) and stop at Kowakidani Station; from here hike 5 km (1 hr) by foot on the main street or wait for the bus. The second option is for one to experience this cable car train.

Reviewed April 13, 2015

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8.0
Excellent
Patama from United Kingdom
Couple
Economy Japanese Style Room
Stayed 2 nights in November 2017

Rural ryokan”

Nov 2017 - two nights at the Kinokuniya ryokan in Ashinoyu which is a traditional ryokan of sufficient size to attract a good chef who provided us with hugely generous amounts of fresh sashimi and excellent meals in the morning and evenings. Yoshida was especially helpful amongst the generally lovely staff - he speaks good English. The onsen is adequate but in need of refurbishment and the old onsen which can be hired privately is a unique experience with an all wooden tub for two. Location is remote but ideal for Lake Ashi and other attractions on the bus route around Hakone.

Reviewed November 19, 2017

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10.0
Exceptional
Helena from Russia
Solo traveler
Standard Japanese Style Room
Stayed 1 night in April 2019

Unforgettable experience of a true Japan”

Located in the wood this place have such a unique atmosphere. Style of rooms, eating, clothing - all of it makes you feel true Japanese atmosphere. Staff is really kind and helpful, even helping with unusual food at the dinner time and wearing yukata) Garden and nature around are peaceful and beautiful. We spend here jast 1 nigh in traditional Japanese room with dinner and breakfast and it was one of the best of our Japanese trip experience. Think we should stay here for two or three nights to waks around hakone more. P. S Also we was happy to see snow in the garden at the beginning of the April. But cold weather is not a problem, because of a nice onsen in this ryokan.

Reviewed April 04, 2019

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9.2
Exceptional
Michelle from Cambodia
Couple
Standard Japanese Style Room
Stayed 1 night in March 2017

Absolutely worth it”

I was on the fence about whether or not to splurge on a ryokan experience, but this place was EXACTLY what I was hoping for! The staff are so warm and friendly, the food was incredible and plentiful, and the variety of onsen were fabulous. There are two public baths to use any time, with outdoor and indoor pools, as well as three different private baths that you can reserve. Located up in the mountain, surrounded by snow, this was the romantic, traditional Japanese experience I was hoping for, and it was absolutely worth the splurge. I highly recommend it!

Reviewed March 31, 2017

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10.0
Exceptional
Ricky from Indonesia
Solo traveler
Annex Japanese Style Room with Meal Served in the Restaurant
Stayed 1 night in April 2018

Nice Ryokan”

The ryokan situated near the bus station, and can be reached less than 5 minutes. The staffs are friendly and the food are superb. There is also free outdoor onsen for those who need to relax in the ryokan. Overall I'm satisfied.

Reviewed April 09, 2018

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7.7
Very good
Hiu from Hong Kong SAR, China
Couple
Standard Japanese Style Room
Stayed 1 night in April 2015

Traditional ryokan; good value for money”

Helpful staff, everything is really traditional, spacious room

Staff were extremely helpful and receptionist spoke good english (in Japanese standard). Standard of food was ok, not great (but given the price, we couldn't ask for more). There were a few indoor and outdoor, private and public baths for visitors to choose. Though they were not big, but were enough to give us a comfortably bath. One thing to note is the water heater in our room which went out of order - we couldn't have hot shower in our own room. Overall it's an ok experience

Reviewed April 11, 2015

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9.2
Exceptional
Porntida from Thailand
Family with young children
Economy Japanese Style Room
Stayed 1 night in April 2019

Nice traditional decoration”

Traditional japanesese hotel with very nice traditional decoration. We are very love your decoration ,nice food and Nice staff.

Reviewed April 18, 2019

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8.4
Excellent
Marina from Australia
Couple
Economy Japanese Style Room
Stayed 2 nights in March 2018

Excellent”

A wonderful experience in a more traditional style hotel ... loved the outside onsen

Reviewed March 28, 2018

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2.8
Hui from Singapore
Group
Economy Japanese Style Room for 4 People
Stayed 2 nights in February 2018

Terrible Onsen, Food is below average. Double standard for customers”

I have stayed in a few other ryokans at the 5 lakes. This is the worst ryokan i have encountered. Terrible onsen condition and food quality is below standard (not tasty at all). Bathing facilities at their public onsen is at 20% capacity, i.e. there are 10 shower stations, but only 2 are working. Onsen is not well maintained, very dirty and murky. Location wise, no nearby convenient stores, but it's around 5-7 stops away from the piers. Staff gave an English guide, but cross out compliementary 30 mins private onsen, and said it's no longer available. I booked this ryokan because of the reviews for private onsen. Very disappointed, especially after staying for 2 nights.

Reviewed February 22, 2018

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8.0
Excellent
Kate from United Kingdom
Family with teens
Standard Japanese Style Room
Stayed 2 nights in April 2017

Unique experience ”

We thoroughly enjoyed our stay here. It was quite a long way from the station, but was very easy to find. The staff are excellent and are so welcoming. The dinner was amazing and looked very pretty. Overall I would recommend anyone to stay here if they want to experience a more traditional and authentic Japanese experience.

Reviewed May 04, 2017

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8.8
Excellent
Albert from United States
Family with teens
Japanese-Style Room with Shared Bathroom
Stayed 1 night in August 2017

Excellent”

You need to take a bus to get there. There is a public onsen and a private onsen that you can enjoy with your family alone. The onsen dinner is excellent

Reviewed April 14, 2018

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2.8
Mark from United States
Family with teens
Annex Japanese Style Room with Meal Served in the Restaurant
Stayed 1 night in April 2018

Buyer Beware! Pictures on their site are taken in the 70’s.”

Very old and in need of major repairs. Front concrete steps are falling apart, old furniture all around, very eclectic wall hangings, Torn wall paper, current construction in garden, Moldy and mildew smells in the annex where we stayed. And most of all the location was isolated with abandoned buildings, that once were dormitories for workers, trash and no landscape anywhere. No where to walk! We paid $300/ni and was very disappointed with the location, food, facilities. The Onsen is not clean and ran out of hot water to shower. Outdoor Onsen are 2 pottery pots to fit 2 people. Please read all the negative reviews as they are legit! Stayed in another Ryokan for $120/ni which was much better accommodations!

Reviewed April 18, 2018

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9.2
Exceptional
zhuangbing from China
Family with young children
Economy Japanese Style Room for 4 People
Stayed 1 night in March 2017

Amazing ”

Clear ,wonderful experience

Reviewed March 07, 2017

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7.2
Very good
SeungHwan from South Korea
Family with young children
Annex Japanese Style Room with Meal Served in the Restaurant
Stayed 1 night in September 2017

Very good”

good atmosphere, old but nice room

Reviewed June 06, 2018

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10.0
Exceptional
Haejin from South Korea
Solo traveler
Standard Japanese Style Room
Stayed 1 night in June 2017

Good”

Calm and cozy place

Reviewed November 09, 2017

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8.7
Excellent
Karin from United Kingdom
Couple
Economy Japanese Style Room
Stayed 1 night in March 2014

A genuine ryokan experience, loved every minute.”

Staff, room, food

Very enjoyable.

Reviewed April 17, 2014

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7.6
Very good
kim from South Korea
Couple
Standard Japanese Style Room
Stayed 1 night in April 2016

good rest”

we have a good time in there

Reviewed April 11, 2016

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6.8
Good
YEW from Malaysia
Couple
Stayed 1 night in January 2018

Hot Spring / Onsen Area need improvement/upgrading ”

The onsen facility lack of maintenance.

Reviewed January 25, 2018

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6.0
Siyi from China
Couple
Standard Japanese Style Room
Stayed 1 night in December 2013

it is ok”

service, hotspring, room

the mobile phone signal was super weak and i couldn't contact with my family...

Reviewed December 08, 2014

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4.8
Chan from Hong Kong SAR, China
Couple
Economy Japanese Style Room
Stayed 1 night in November 2019

300 years history hotel”

Onsen place is a bit dirty, there are stain on plastic basket. And they don’t have any lotion or cream to offer after using the onsen, u need to bring yourself. However, breakfast has many choices and staff are nice.

Reviewed November 28, 2019

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