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Kisenso
Kisenso
Kisenso
Kisenso
Kisenso
Kisenso
Kisenso

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8.6

Excellent

374 reviews

374 reviews

See map

8.6

Excellent

Location rating score

Excellent location
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Hakone Yumoto Onsen

110 m

Shogenji Temple

120 m

Hagino Tofu

170 m

Kei Hiraga Museum

170 m

Chimoto

250 m

Popular landmarks
The Hakone Open-Air Museum

4.8 km

Hakone Gōra Park

5.4 km

Odawara Castle

5.5 km

Hakone Shrine / Kuzuryu Shrine Singu

7.3 km

Ōwakudani

7.4 km

Closest landmarks
Hakone Kanko Bussan Kan

350 m

Tenseien

390 m

Nanohana

440 m

Tamadare Falls / Hien Falls

450 m

Tamasudare Shrine

470 m

Kisenso

509 Yumoto, Hakone-machi, Ashigarashimo-gun, Hakone, Hakone, Japan, 250-0311 - See map

If you're looking for a ryokan with car park free of charge, look no further. Conveniently situated in the Hakone part of Hakone, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous The Hakone Open-Air Museum. Rated with 3.5 stars, this high-quality property provides guests with access to massage, restaurant and hot spring bath on-site.

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Highlights

Located in heart of Hakone

Excellent room comfort & quality

Excellent breakfast

530 meters to public transportation

Hot spring bath

Facilities

Bicycle rental

Car park

Shuttle service

Luggage storage

Spa

Restaurants

Room service

Family room

Your dates are popular among travelersUsers are booking a place in Hakone every 12 minutes on Agoda.com
Value for money8.6
Distance to city center14.2 km
Location rating8.6
Nearest airportHaneda Airport (HND)
Distance to airport71.2 km

Rooms available at Kisenso

Exceptional
Room comfort & quality

9.2

Japanese Style without Bathroom - Main Tower
...
  • Room size: 13 m²/140 ft²
  • Country/region view
  • 2 futons
Enter dates to see prices
Japanese Style - Main
...
  • Room size: 13 m²/140 ft²
  • Country/region view
  • 3 futons
Enter dates to see prices
Twin New Building
...
  • Room size: 16 m²/172 ft²
  • Country/region view
  • 2 single beds
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Japanese Style Room with Open-Air Bath
...
  • Room size: 13 m²/140 ft²
  • Country/region view
  • 3 futons
Enter dates to see prices
Japanese Style
...
  • Room size: 16 m²/172 ft²
  • Country/region view
  • 3 futons
Enter dates to see prices
Room
...
  • Room size: 15 m²/161 ft²
  • Mountain view
  • 5 futons
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Room
...
  • Non-smoking
  • Bathtub
  • 3 futons
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Japanese-Style Room
...
  • Room size: 13 m²/140 ft²
Enter dates to see prices
Twin Room
...
  • Room size: 16 m²/172 ft²
Enter dates to see prices
Room
...
  • Mountain view
  • Non-smoking
  • 4 futons
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at Kisenso?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Kisenso?

Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The ryokan offers luggage storage to guests for before check-in and after check-out.

How do I get to Kisenso?

A stay at Kisenso also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the ryokan. For those who wish to drive their own cars, Kisenso has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Hakone with private transportation, the ryokan can arrange taxi service.

What is the closest train, metro, or bus station to Kisenso?

Hakone Yumoto Train Station is the closest train, metro, or bus station, about 540 m away from Kisenso.

What restaurants are nearby Kisenso?

Kisenso is located in Hakone, famous for good restaurants such as Steak House Yoshiike, Unagi Roryuan and Karuta.

What popular shopping places are close to Kisenso?

Kisenso is located in Hakone area which features shopping places such as Eva Store, Tanakaya Miyageten and Hatajuku Yosegi Kaikan.

What are popular attractions near Kisenso?

Guests at Kisenso can easily visit The Hakone Open-Air Museum, Hakone Shrine / Kuzuryu Shrine Singu and Hakone Venetian Glass Museum located in the Hakone area.

What popular natural sightseeing spots are close to Kisenso?

Kisenso is located in the Hakone area, which is famous for natural sightseeing destinations such as Mt. Kintoki, Chisuji Falls and Fuji-Hakone-Izu National Park.

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Explore the neighborhood

What people love about Kisenso

  • 7.6

    Very good
    Staff 

    "Staffs are so kind."

    ChingYun

    |

    January 5, 2020

  • 9.2

    Exceptional

    "The room itself was simple and pleasant."

    Su

    |

    December 17, 2019

  • 8.4

    Excellent
    Staff 

    "The staff is very helpful and friendly."

    Sha

    |

    December 8, 2019

Property ranking|Compared to 457 Hakone properties
See all rankings
Room comfort score
9.2/10
Value for money score
8.6/10
Service score
9.2/10
Cleanliness score
8.9/10
Better than
94
%
of Hakone properties
Better than
93
%
of Hakone properties
Better than
88
%
of Hakone properties
Better than
88
%
of Hakone properties
Overall rating:

8.7

Excellent
362 reviews
Cleanliness
8.9
Facilities
8.4
Location
8.6
Read all reviews >
What travelers say they love:
Friendly staff.
shariann from Singapore
Couple
More about Kisenso

More about Kisenso

Kisenso

Explore all of Hakone and its neighboring adventures with a stay at Kisenso. Explore the genuine Hakone that most travelers never see, with a stay at Kisenso -- located only 4.7 km from The Hakone Open-Air Museum.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Taxi and shuttle services provided by the ryokan make exploring Hakone even more convenient. Guests can enjoy free parking right at the ryokan. Front desk service is provided at the ryokan including luggage storage.
Feeling lazy? In-room conveniences like room service let you get the most out of your room time.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the ryokan are equipped with air conditioning. In-room entertainment amenities including the television is provided in some rooms. In some select rooms, you can find a refrigerator at your disposal.
It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


Dining and things to do

A variety of convenient and tasty dining options are waiting for you at the ryokan, for whenever you get hungry.
Kisenso offers an excellent variety of recreational facilities. End your days in total relaxation with a visit to the massage and spa.


Around the property

Experience Hakone like a true local. The most famous landmark nearby is Hakone Ropeway just 7.4 km away. Don't forget to stop by Odawara Castle located 5.4 km away, where everyone who visits Hakone wants to have their photo taken.


Reasons to stay here

Find some of the city's best deals here with rooms 92% cheaper than other options.
Get more than you bargain for here, which scores value for money higher than 92% of the city's accommodation.
Guests who stayed here really appreciated the room comfort, scoring it higher than 94% of accommodations in the city.

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Amenities and facilities
Excellent
Facilities

8.4

Most talked about facilities

Breakfast

14 mentions

Housekeeping

9 mentions

Food & Dining

4 mentions

View

1 mention

Languages spoken

  • Japanese

Internet access

  • Free Wi-Fi in all rooms!

Things to do, ways to relax

  • Massage
  • Spa

Dining, drinking, and snacking

  • Restaurants
  • Room service

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Elevator
  • Luggage storage
  • Postal service
  • Smoking area

For the kids

  • Family room

Access

  • Pets allowed

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
  • Taxi service

Sports equipment rental

  • Bicycle rental
Location
509 Yumoto, Hakone-machi, Ashigarashimo-gun, Hakone, Hakone, Japan, 250-0311
Excellent
Location

8.6

Airports

  • Haneda Airport (HND)
    71.2 km 1.3 hour drive
  • Mt. Fuji Shizuoka Airport (FSZ)
    96.7 km 1.9 hour drive

Public transportation

  • Hakone Yumoto Train Station
    550 m
  • Tounosawa Train Station
    760 m

Hospital or clinic

  • Hakone Clinic
    1.8 km

Convenience store

  • 7 Eleven
    780 m

Cash withdrawal

  • ATM
    620 m
What's nearby

Popular landmarks

  • The Hakone Open-Air Museum
    4.8 km
  • Hakone Gōra Park
    5.4 km
  • Odawara Castle
    5.5 km
  • Hakone Shrine / Kuzuryu Shrine Singu
    7.3 km
  • Ōwakudani
    7.4 km
  • Hakone Ropeway
    7.5 km
  • Pola Museum of Art
    7.8 km
  • Hakone Venetian Glass Museum
    8.5 km
  • Little Prince Museum
    8.9 km
  • Sengokuhara
    9.5 km

Nearby landmarks

  • Hakone Yumoto Onsen
    110 m
  • Shogenji Temple
    120 m
  • Hagino Tofu
    170 m
  • Kei Hiraga Museum
    170 m
  • Chimoto
    250 m
  • Takeichi
    280 m
  • Hakone Kanko Bussan Kan
    350 m
  • Sounji Temple
    380 m
  • Tenseien
    390 m
  • Nanohana
    440 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • When booking for 5 or more rooms, different policies and additional supplements may apply.
  • Age Policy

    *Main Building
    Min. age of guests are over 13 years old.

    *New Building
    Children age 0-2 will charge 1,200JPY using existing bed.
    Children age 0-2 will charge 2,400JPY using Japanese futon.
    Children age 3-5 will charge 50% of adult price.
    Children age 6-12 will charge 70% of adult price.
    Guests over 13 years old will charge as adults.
    Extra fee will be charged directly at the property.
    Please inform the property regarding number of children, age, meal and extra bed in the "Special Request" section prior to arrival.
  • Check-in is not possible after 10:00 PM. Guests arriving outside the mentioned check-in hours are requested to provide an estimated time of arrival in the Special Request section upon booking.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until17:00
  • Check-out until10:00

Getting around

  • Distance from city center14.2 km

The property

  • Number of rooms 12
  • Room voltage100

Reviews of Kisenso from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness8.9
Facilities8.4
Location8.6
Room comfort and quality9.2
Service9.2
Value for money8.6
High score for Hakone
Rating
9+ Exceptional (113)
8-9 Excellent (47)
7-8 Very Good (27)
6-7 Good (5)
<6 Below Expectation (14)
Time of the year
Mar - May (66)
Jun - Aug (31)
Sep - Nov (54)
Dec - Feb (55)
All guests (362)
All room types
All languages

Show reviews that mention 

Showing 206 verified guest comments
12345
9.2
Exceptional
Su from Singapore
Couple
Japanese Style without Bathroom - Main Tower
Stayed 2 nights in December 2019

Lovely stay”

Great stay at Kisenso. We were welcomed by the staff and showed to our room. I booked the 'Japanese Style without Bathroom - Main Tower', however was pleasantly surprised that there was a connecting private toilet with a sink. The only showers are at the public and private onsen. The staff will give you a 20-30min time slot every day to use the private onsen. The room itself was simple and pleasant. They move the dining table and chairs to the side after dinner in order to lay out the futons to sleep on. In the morning, they pack up the futons again and move the dining table back to the middle of the room so you can have your breakfast there. Pros: - Private onsen was great, especially during the winter. - Short walk to Hakone Yumoto station which is very convenient and easy to lug a big suitcase to and from the station. Cons: - The walls are thin and we heard our neighbours having a good time in the middle of the night. - Food presentation was great and some dishes were nice, but I wasn't blown away by them. Overall a good stay at Kisenso.

Reviewed December 17, 2019

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9.6
Exceptional
Mengran from Singapore
Couple
Japanese Style
Stayed 1 night in December 2018

Great onsen ryokan experience with great food and service”

Although the room allows smoking I can't smell any trace of cigarette.

Reviewed January 01, 2019

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8.8
Excellent
CHE from Hong Kong SAR, China
Couple
Japanese Style - Main
Stayed 1 night in May 2019

The location is convenience. It took 10 mins walk from station to the hotel. Dinner, breakfast is o”

The hotspring is comfortable. The hotel booked a time 5:10-5:40pm for us in a private room to enjoy the hotspring. If not, you need to go to the public one anytime you like but separate into male and female. The staff are friendly but not good in English. They would come in 30 mins earlier to set the dinner and breakfast which we enjoyed in the hotel room. Nothing to do at night, since there is no night life around that area.

Reviewed May 19, 2019

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9.6
Exceptional
Su from Malaysia
Couple
Japanese Style without Bathroom - Main Tower
Stayed 1 night in October 2019

Dinner delicious ”

Breakfast good

Reviewed October 17, 2019

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8.4
Excellent
Sha from Hong Kong SAR, China
Couple
Japanese Style without Bathroom - Main Tower
Stayed 1 night in December 2019

Excellent”

The staff is very helpful and friendly. They offer a 30mins time alot for enjoying a private outdoor onsen. But we need to have dinner and breakfast inside the room which makes the room smelly. The facilities are a bit old but still clean and feel safe to use.

Reviewed December 08, 2019

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8.0
Excellent
Sharon from United States
Couple
Japanese Style without Bathroom - Main Tower
Stayed 1 night in October 2019

Lesson Learned”

The staff were excellent. The food was nice. Very clean facilities. Fun to walk there from the train station because we could pass by interesting shops and along the river. It would have been nicer if we could have booked the private onsen for 45-60 minutes instead of only 30 minutes. It was a beautiful outdoor onsen but we felt rushed. Sleeping on the tatami mats was hard. We didn't sleep well and our backs hurt. So it was an expensive lesson learned. It was nice to have the 24 hour public onsen because I went to soak my aching body at 3 am. The staff is so nice but I am sorry to say that we didn't get good value for our money because we just could not sleep.

Reviewed October 30, 2019

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8.8
Excellent
Fanny from Indonesia
Group
Japanese Style
Stayed 1 night in April 2019

Excellent”

Nice private outdoor spring bath, good bfast

Reviewed July 11, 2019

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7.6
Very good
ChingYun from Taiwan
Family with teens
Japanese Style
Stayed 2 nights in December 2019

Very good”

We stayed at this hotel for 2 nights. Staffs are so kind. Mid-size hotel, they offer each room 30 mins for private onsen only. Can have breakfast n dinner at our own room. Very nice!

Reviewed January 05, 2020

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8.8
Excellent
Dixon from Brunei Darussalam
Couple
Japanese Style without Bathroom - Main Tower
Stayed 1 night in November 2017

Fantastic private onsen and meals!”

Kisenso is located about 10 minutes away from the Hakone-Yumuto station so it is not difficult to access provided that the location is known beforehand. The ryokan seemed a little short staffed as we waited close to 15 minutes upon entering to be served. Room was sufficiently spacious and quite comfortable for two. A WC is available in the room. Both dinner and breakfast were served in the room and was delicious. Best part about this place is the availability of a private onsen which is available all day provided that no other guests are using it.

Reviewed December 08, 2017

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8.0
Excellent
Lai from Singapore
Couple
Japanese Style
Stayed 1 night in November 2016

Great ryokan stay for 1st time visit hakone”

1st time visit Hakone. We cancelled other booking and booked this place because I wanted to stay near to Hakone-Yomoto station . To check In Kisenso with 2 luggage , we spend ¥710 to take taxi to Kisenso from Hakone Yomoto startion as recommeded by them . Good experience : 1) friendly owner & staffs 2) dinner & breakfast In the room 3) 30 mins private onsen is great and really relaxed , enjoyed 4) our room facing outdoor tree, feel great in the morning when we look out from the window The bad thing that language barrier , didn't take note my birthday & late checkout request .

Reviewed November 24, 2016

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10.0
Exceptional
Rong from China
Family with teens
Twin New Building
Stayed 1 night in October 2016

Excellent Ryokan with Private Onsen”

Loved the delicately prepared dinner and breakfast (included in the half-board package), free 30-minute private onsen for each room, which was very enjoyable. The location is around 10 mins walk from Hakone Yumoto Station, so the ryokan is very convenient and well-connected. Warm and welcoming service from the staff, will definitely recommend to all travellers visiting Hakone!

Reviewed October 13, 2016

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9.2
Exceptional
Wun from Hong Kong SAR, China
Couple
Japanese Style
Stayed 1 night in May 2016

A fantastic stay”

Kisenso is like 10 minutes walk from the Yumoto station. The room is so big and clean. The tatami is very comfortable. The dinner and breakfast are so good that there is a large variety of food. For the hot spring, the outdoor hot spring is so comfortable! And the indoor spring is also good. The staff are super helpful and friendly. All in all, an excellent hotel and we had a fantastic stay in Kisenso.

Reviewed May 08, 2016

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9.2
Exceptional
HUI from Singapore
Couple
Twin New Building
Stayed 1 night in June 2018

Value for Money ”

We enjoyed our stay at this place. The location is slightly above ten minutes walk from hakone-yumoto station, so take note if u have a lot of luggages like us. The food and room was ok for the price. Staff were friendly. Public bath was soso, but the private one (which we were given 30mins slot for) was good. Value for money for the price paid, as it was slightly below average compared to others in the area.

Reviewed June 24, 2018

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10.0
Exceptional
Titus from Hong Kong SAR, China
Group
Japanese Style
Stayed 1 night in April 2017

Relaxing and traditional experience”

We booked a Japanese style room, which include dinner and breakfast. The location was great, just an easy 10 min walk from Hakone-Yumoto station, and 5 mins walk to the bus stop. The staffs are very friendly and we have no problem communicating with them despite we don't speak Japanese. Room is clean, have access to wifi and we sleep on traditional tatami mats. The pillows are a bit hard if you're not accustomed to it. Meals were served to our room and they were strict on the meal time. We had 30 mins for private onsen, while the public onsen is available 24 hours.

Reviewed May 01, 2017

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10.0
Exceptional
Choong from Malaysia
Couple
Japanese Style - Main
Stayed 1 night in November 2016

Value for money”

Loved the delicately prepared breakfast, free 40-minute private onsen for each room, which was very enjoyable. The location is around 10 mins walk from Hakone Yumoto Station, Warm and welcoming service from the staff, will definitely recommend to all travellers visiting Hakone!

Reviewed December 05, 2016

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9.7
Exceptional
ANDREA from Italy
Couple
Japanese Style
Stayed 3 nights in December 2015

Wonderful staying in Hakone”

Outstanding service, excellent breakfast and dinner, cozy and private outdoor onsen

We received a warm welcome even if we arrived two hours in advance. The room was very large, comfortable and clean, looking on the river. We were surprised by our first dinner for quality and quantity of food, all typical Japanese cuisine. Breakfast the following day was not less. Outdoor private onsen is available on booking for two people at a time, in a beautiful and relaxing zen garden. The staff was always kind and helpful but at the same time very discreet and made all the efforts to make our staying the most enjoyable possible. The landlady speaks English and a little bit of Italian, the staff speak some English or relay on small bookphrases to explain what's going to happen next. Overall our staying was excellent, we strongly recommend Kisenso ryokan.

Reviewed January 01, 2016

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7.7
Very good
KA from Singapore
Couple
Japanese Style
Stayed 1 night in February 2016

onsen side trip from tokyo”

friendly & helpful staff, near to train station, cosy and clean

Satisfactory for my first time visitor to onsen/hotel. Kisenso is located a short 10 mins walk from the main train station, making it accessible and convenient to the numerous connecting buses that run through the Hakone area. The staff speaks limited english, so makes communication somewhat difficult if one does not speak japanese. They are nevertheless very helpful and friendly in trying to answer our queries and requests. The meals in the hotel have a very wide spread, decent tasting but nothing spectacular.

Reviewed February 21, 2016

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9.2
Exceptional
linda from Singapore
Couple
Twin New Building
Stayed 1 night in August 2016

Awesome”

The service was awesome. Although we were late for dinner which was only between 6-630pm,they were still very nice and serve us after we miss the timing. Tips for traveller,the timing for meals are very strict hence do not be late as they need to serve you in your room individually. Love the people there and would definitely recommend anyone who will be visiting hakone

Reviewed August 15, 2016

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8.4
Excellent
Giao from Canada
Couple
Japanese Style Room with Open-Air Bath
Stayed 1 night in May 2017

A nice stay.”

I had the chance to go to 2 different ryokans in Hakone. Pros : the food is quite good, however not amazing (compared to the other one) The room is big, and our reservation had a private onsen which was really nice. The bathtub room was a bit old. This whole experience seemed very traditional, they come to your room and serve you your diner, they make the bed in front of you, they take away your bed just before breakfast. Also the private onsen (not the one in your room, but the one they allow you 30 minutes to use) is very nice. Cons : the food was quite good, but not amazing. If you want the traditional experience, I highly recommend this. The private onsen (another room) and the private onsen in room (the package I bought) were very nice.

Reviewed May 26, 2017

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10.0
Exceptional
Yoonsoo from Japan
Group
Japanese Style
Stayed 1 night in October 2017

Excellent food with wonderful hospitality”

The food (dinner and breakfast) were simply excellent. I visited with my parents, and we were all very impressed with the kindness and hospitality. The baths were also quite nice. Location is within walking distance from the Hakone-Yumoto station.

Reviewed October 09, 2017

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