인기 많은 숙소입니다!
오늘 22명의 여행객이 이 숙소 예약함
관심 숙소에서 삭제됨
2,061 건의 이용후기
2,061 건의 이용후기
숙소 위치 평가 점수
주차 및 Wi-Fi가 항상 무료로 제공되므로 언제든지 차량을 입출차할 수 있으며 연락을 취하실 수 있습니다. Kuala Lumpur City Centre에 위치해 있어 현지 명소 및 관광지와 인접해 있습니다. 떠나기 전 유명한 Petronas Twin Towers을/를 방문해 보세요. 별 5개를 받은 본 고급 숙소는 투숙객에게 숙소 내 레스토랑, 실내 수영장 및 피트니스 센터을/를 제공합니다.
공항 이동 교통편 서비스
무료 Wi-Fi (모든 객실)
24시간 프런트 데스크
여행 가방 보관 서비스
오늘 22명의 여행객이 이 숙소 예약함
|가격 대비 만족도||9.0|
|숙소 위치 평가 점수||9.7|
|가장 가까운 공항||술탄 압둘 아지즈 샤 공항 (SZB)|
반얀트리 쿠알라룸푸르의 체크인 및 체크아웃 시간은 언제인가요?
체크인은 03:00 PM부터이며, 체크아웃은 12:00 PM까지입니다. 예약 시 얼리 체크인 또는 레이트 체크아웃을 요청할 수 있으나 이용 가능 여부는 숙소 여건에 따라 결정됩니다. 지정된 시간 전이나 후에 체크인 또는 체크아웃하는 경우 추가 요금이 발생할 수 있습니다. 이 호텔에서는 투숙객을 대상으로 체크인 전 및 체크아웃 후 여행 가방 보관 서비스를 제공합니다. 프런트 데스크는 24시간 상시 이용 가능합니다.
반얀트리 쿠알라룸푸르까지 어떻게 가나요?
반얀트리 쿠알라룸푸르은(는) 공항 이동이 용이한 숙소입니다. 숙소까지 편안하게 오실 수 있도록 공항 이동 교통편 서비스를 사전 예약할 수 있습니다. 예약 페이지의 '특별 요청하기'를 통해 이 호텔(으)로 교통편 이용 여부를 알려주시면 숙소에서 아고다 메시지 서비스를 통해 연락드립니다. 반얀트리 쿠알라룸푸르(으)로 차량을 운전해 오시는 경우 편리하게 숙소 내 주차장을 이용할 수 있습니다. 투숙객은 무료 주차 가능합니다. 셀프로 직접 주차하거나 이 호텔에서 제공하는 발레파킹 서비스를 이용할 수 있습니다. 프라이빗 교통편을 이용해 편하게 쿠알라룸푸르 여행을 즐기고 싶으신 경우 이 호텔에서 택시 서비스를 준비해 드릴 수 있습니다.
반얀트리 쿠알라룸푸르에서는 조식을 제공합니까?
객실 요금에 조식이 포함되어 있지 않은 경우, 추가 요금(성인 120 MYR)을 지불하고 즐길 수 있습니다. 아고다에서 조식이 포함된 객실을 예약해 아침 식사 비용을 절약해보세요. 대개 호텔에서 조식을 현장 구매하실 경우보다 더 저렴합니다.
반얀트리 쿠알라룸푸르에서의 식사 옵션에는 무엇이 있습니까?
반얀트리 쿠알라룸푸르에서는 편리한 식사를 즐기실 수 있도록 숙소 내 2개의 레스토랑을 운영합니다. 여기에서 조식을(를) 이용하실 수 있습니다.
반얀트리 쿠알라룸푸르에서 가장 가까운 기차역, 지하철역 또는 버스 정류장은 어디인가요?
반얀트리 쿠알라룸푸르에서 가장 가까운 기차역, 지하철역 또는 버스 정류장은 라자 출란역 (모노레일)이며 340m 거리에 있습니다.
반얀트리 쿠알라룸푸르 근처에는 어떤 레스토랑이 있나요?
숙소(반얀트리 쿠알라룸푸르)가 위치한 Kuala Lumpur City Centre 지역에서는 Altitude, Vertigo 및 Little Rara Thai Noodle House 같은 레스토랑이 인기있습니다.
반얀트리 쿠알라룸푸르 근처의 인기있는 쇼핑 장소는 어디인가요?
반얀트리 쿠알라룸푸르은(는) Kuala Lumpur City Centre 지역에 위치하며 주요 쇼핑 장소로는 수리아 KLCC, Parkson Kajang 및 더 웰드이(가) 있습니다.
반얀트리 쿠알라룸푸르 근처의 인기 명소는 어디인가요?
숙소(반얀트리 쿠알라룸푸르)는 Kuala Lumpur City Centre 지역에 위치하며 Petronas Twin Towers, KLCC 파크 및 Menara Kuala Lumpur 같은 명소로 유명합니다.
반얀트리 쿠알라룸푸르 근처에서 자연을 즐길 수 있는 인기 명소는 어디인가요?
반얀트리 쿠알라룸푸르이(가) 위치한 Kuala Lumpur City Centre 지역은 Jelutong Tree 및 Camp ground와(과) 같은 자연 명소로 유명합니다.
"조용히 쉬고 근처 파빌리온 쇼핑몰과 연결되어 있어 편리하다"
2021년 12월 22일
"친절함과 깨끗함은 기본이고 이용객도 많은 편이 아니라 부대시설 이용도 깔끔합니다."
2020년 3월 10일
"향기도 좋고, 서비스도 좋습니다."
2019년 11월 15일
반얀트리 쿠알라룸푸르은(는) 쿠알라룸푸르의 풍경과 생동감을 느끼고 싶은 여행객에게 완벽한 선택입니다. 숙소가 도심의 편리한 위치에 있어 쿠알라룸푸르의 필수 명소를 방문하는 데 더 많은 시간을 보낼 수 있습니다. 여행객에게는 최고의 교통수단이 필요합니다. 반얀트리 쿠알라룸푸르은(는) Terminal Bersepadu Selatan에서 단 8.0km 거리에 있어 도시의 주요 교통수단 중 하나를 편리하게 이용할 수 있는 추가 편의를 제공합니다.
반얀트리 쿠알라룸푸르의 편의 시설과 서비스로 즐겁게 머물러 보세요. 호텔의 무료 Wi-Fi 인터넷을 이용해 원하실 때마다 사진을 게시하고 이메일에 답장해 보세요. 호텔의 공항 이동 교통편 서비스를 이용해 공항을 오가는 교통편을 쉽게 준비할 수 있습니다. 호텔에서 제공하는 택시 서비스를 통해 편리한 쿠알라룸푸르 여행을 만끽해 보세요.
투숙객의 경우 주차는 무료입니다. 여행 가방 보관, 컨시어지 서비스 및 안전 금고 등 프런트 데스크 서비스를 통해 원하시는 도움을 받아보세요. 장기 숙박이나 필요시마다 드라이클리닝 서비스 및 세탁 서비스 이용을 통해 원하는 여행용 의상을 깨끗하게 유지하고 입을 수 있습니다. 매일 청소 서비스, 24시간 룸서비스 및 룸서비스 같은 객실 내 편의 서비스를 이용하시면 편안하고 만족할만한 숙박이 될 것입니다.
반얀트리 쿠알라룸푸르의 모든 객실은 투숙객을 염두에 두고 고안되었습니다. 일부 객실은 투숙객의 편의를 위해 암막 커튼, 에어컨 (Air conditioning) 및 린넨 서비스 등을 제공합니다. 반얀트리 쿠알라룸푸르의 일부 엄선된 객실은 객실 구성의 일부로 거실을(를) 포함합니다. 일부 객실에 TV을(를) 포함한 객실 내 엔터테인먼트 용품/시설이 제공됩니다.
일부 엄선된 객실 내에 인스턴트 커피, 미니바, 인스턴트 티, 생수(병), 커피/티 메이커 (Coffee/tea maker) 등이 제공됩니다. 일부 객실의 욕실 내에 제공되는 타월, 세면도구, 목욕 가운 및 헤어 드라이어와(과) 함께 상쾌하고 청결한 모습을 유지하실 수 있습니다.
식사 및 즐길 거리
본 호텔에 위치한 카페에서 맛있는 커피 한 모금으로 아침의 행복을 즐겨보세요. 본 호텔의 다양한 식사 옵션은 항상 편리하고 맛있는 식사를 보장합니다. 본 호텔의 바에서는 멀리 가지 않고도 여행 동반자와 함께 잊지 못할 밤을 보내실 수 있습니다.
반얀트리 쿠알라룸푸르의 레크리에이션 시설은 일상 탈출 및 휴식을 염두에 두고 고안되었습니다. 스파 및 마사지 등을 방문하여 완전한 휴식으로 하루를 마무리하세요. 수영장에 몸을 담그며 휴가를 시작해 보세요. 휴가 중에도 건강하고 탄력있는 몸을 유지하려면 본 호텔의 피트니스 시설을 확인하세요.
외부로 나가지 않고 숙소 내 기념품 가게에서 당장 필요한 것들이나 자기 자신 또는 집에서 기다리고 있는 사람을 위한 현지 기념품을 구입해 보세요.
쿠알라룸푸르의 모든 매력을 놓치지 마세요! 쿠알라룸푸르을(를) 방문하는 여행객 모두가 사진을 찍고 싶어하는 1.1km 거리의 Menara Kuala Lumpur을(를) 꼭 방문해 보세요.
이곳에 머물러야 할 이유
청결 상태에 있어 본 호텔의 평점은 숙소 소재지에 있는 99%의 다른 숙소보다 높습니다.
본 호텔의 위치 평점은 숙소 소재지에 있는 99%의 다른 숙소보다 높습니다.
본 호텔의 직원 및 서비스에 대한 평점은 숙소 소재지에 있는 99%의 다른 숙소보다 높습니다.
숙소에서 사용 가능한 언어
장애인 접근 편의 관련
액티비티 및 레저 활동
청결 및 안전
서비스 및 편의 시설
이동 편의 시설/서비스
모든 객실에서 이용 가능
Bake by Banyan Tree
버스 및 기차역
간이침대 사용 가능 여부는 객실별로 다릅니다. 각 객실의 투숙 가능 인원 정보를 확인하시기 바랍니다.
모든 연령의 아동 투숙 가능
숙소 일반 정보
검색어별 이용후기 보기:
Perfect To Rejuvenate in City”
A slight delayed during check-in but all sorted out quick because I have to booked a tea in room and I made the right decision because the view in my room is spectacular. Best room in between Banyan Retreat and Suites will be Signature Sky Retreat which gave you a KL Tower & KLCC view right in front of your bath tub/room with sunset. The room is spacious and not to mention the beautiful bath tub. Also you hardly find a bath soap which gave you a full covered bubbles in the tub like Banyan Tree. However, the room has an aroma diffuser but didn't get to try the essential oil because it's was empty but the room smell ok. I believe they are in low capacity during MCO so the room is a bit dusty but I do appreciate the care and speedy response by the front office team especially Remco (Director of Front Office Operations) who sincerely apologies to us. With his gesture and sincerity I do think they are giving the best of service to guests. It's was very warm talking to Remco. Banyan Tree Afternoon Tea is one of the best in city in terms of the taste and quality of the food. I really like the breakfast ambiance located at Horizon Grill @ 58th floor facing KLCC & KL Tower. A good varieties of breakfast menu on list, order whatever you like. They have a great taste and presentation except the dimsum but the beef is awesome although a bit heavy to have a mini steak during breakfast but it was superb. All meal was served to table following the SOP during September not sure about now. Swimming pool consider small but it's covered so not to worry if it's rain. Same goes to gym room. For shopaholic best part is you can cross to Pavilion Shopping Mall with private covered bridge. Guest parking (free) ticket to validate every time leaving the property. Overall, highly recommend. Everyone are friendly and professional. I will definitely be back for more.
특가 상품 보기
Dear Joanne, Thank you for leaving such a wonderful review and also a generous 10-star rating during your stay at Banyan Tree Kuala Lumpur. We are happy to read that you enjoyed your Banyan Tree experience and hearing that our service was up to your expectation. Your thoughtful words will also be shared with the team particularly to Remco, which will continue to inspire and motivate them to deliver exceptional customer service. Many thanks for sharing this review in Agoda, Joanne. We are pleased to hear of your plans to return and we hope to serve you again in the near future. Best regards, Anders General Manager
We went there to celebrate our wedding anniversary. The stay was a real pleasure. Staffs were really nice and helpful, from the conciearge, front desk, housekeeping and coffee house, all treated us really well. Special mention to Naomi the front desk staff, she even escort us to the room and showed us around the hotel facilities. Great job. No breakfast buffet during this RMCO period but it was replaced with something better; served food with scrumtious menu. We had a beef fillet steak for breakfast! The room was clean and spot on. We had a nice view of the city (KL Tower & Twin Tower!) The pool is not that big and the water is a bit cold as it is a covered pool. But its not a big deal. Kids still enjoyed it so much. Upon checkout, the bellman help us with the luggage and to our surprise he left a really nice Banyan Tree luggage tag with complimentary notes. That is something extra. Overall, it exceeds our expectation. Wont hesitate to return for sure.
특가 상품 보기
Dear fadzlan, Thank you for your fantastic review in Agoda during your wedding anniversary stay at Banyan Tree Kuala Lumpur. We are pleased to know that our friendly staff, spacious rooms, breakfast selection facilities, and the service provided has enhanced your time with us especially Naomi. We will also definitely share your kind sentiments to the team and we are grateful of your praises. Thank you again for sharing with the travellers in Agoda, fadzlan. We are grateful of your remarks and we hope to be at your service again should your travels bring you back to Kuala Lumpur. Best regards, Anders General Manager
The hotel is just next to Pavillion shopping mall in the heart of Kuala Lumpur connected through overhead bridge, shopping was so easy. The hotel is new & clean & I just love the privacy & quietness. It was my 25th wedding anniversary & my stay was a surprise gift by my hubby. Daniel the chef from Horizon Grill was a very friendly chef. He plans & coordinate my anniversary into a memorable one , arranging the best view of KLCC & KL tower. We were surprise with complimentary wine & lovely deserts & not forgetting also our friendly En Ridzuan assisting us on our dinner. We really love the food at the Horizon Grill, the sirloin grill was the best I hv tasted. After dinner, Mr Daniel arrange the best sitting at the Vertigo bar (the highest 59 floor ) with the best view of lighted up KLCC & KL tower. It was really so beautiful.
특가 상품 보기
Dear Francisco, We greatly enjoyed reading your review and thank you for taking the time to share your thoughts following your 25th Anniversary stay at Banyan Tree Kuala Lumpur. We are glad that you have enjoyed your stay with us and more particularly our amazing views as well as our warm hospitality. Thank you so much for mentioning Chef Daniel and Ridzuan as we are very lucky to have them in our team and we will certainly relay your appreciation. We thank you once again for providing this wonderful comment and for recommending us to the world, Francisco. The entire team is looking forward in welcoming you back for another amazing experience. Best regards, Anders General Manager
This is a great and Luxurious hotel to stay”
Yes, hotel is above five stars. and is worth the price and value. I Would like recommend this property to all. I wish from General Manager to read on this assessment "Review". Hotel management is very integrated, responsive and helpful. Duty Manager, Front Office, The reception, Experience Concierge, "Joshua" and "Suria" And all the staff are very professional, cooperation and welcoming. Friendly staff in all departments. A new and modern place and wonderful smart buildings. and best "Views". Elevators, corridors, rooms, furniture, restaurant, swimming pool, facilities and the hotel's smell are very refined, high taste, cleanliness and luxury. Thank you and everyone for their kindness, dealings and communication, thanks for the hospitality, for the comfort and satisfaction, for the quality, for attention and care. So, It must be Banyan Tree KUALA LUMPUR the best hotel "always". Thanks for you very much personally and to everyone individually.
특가 상품 보기
Dear ABDULLAH, Thank you for leaving such a wonderful review and also a generous 5-star rating of your recent stay at Banyan Tree Kuala Lumpur. We are delighted to read that you enjoyed your stay with us and we really appreciate the time you took out of your day to recognize our friendly associates especially Joshua and Suria. Rest assured, we will convey your kind words along to him as well as the entire team. It's rewarding to know that we met your expectations ABDULLAH, thank you again for choosing to stay with our urban resort and we greatly looking forward to your return in the near future. Best regards, Juan Carlos Hotel Manager
Great facilities and service ”
I had stayed 3 Hotel before checking in to Banyan tree. From the arrival I can feel the warm welcome by the staff. All the way from the lobby to the reception area. Checking in was a breeze and soon to the room. The room is huge and clean. View from the big glass wall was something that I love. Although the floor of the room is not carpeted. Room service can be better. Dinner at the japanese restaurant also can be better. Amenities in the room is superb and have no complaint on the bed and pillow. breakfast on the other hand is so good. Good food good staff.staff.overall II'm happy staying in banyan and looking forward to be here again soon.
특가 상품 보기
Dear FARHAN, Thank you for taking the time to post your review on your recent stay with us here at Banyan Tree Kuala Lumpur. We are happy to read that you have enjoyed your stay with us especially on our strategic location as well as the wonderful hospitality, were up to your expectation, which we take great pride in. Meanwhile, we also would like to apologize on the experience you had with our Room Service as well as our Japanese restaurant, Ebisu. Kindly rest assured it has been addressed with the team and we are working hard to improve the experience for your next visit. Thank you again for sharing your valuable feedback with us, FARHAN. We are glad that you and your family managed to enjoy the rest of your stay and we look forward to welcome you back to our urban resort for a future stay. Best regards, Anders General Manager
Best Hotel in KL”
Staff are fantastic - the best team I have come across in Malaysia. Rooms are beautiful, with great amenities & fantastic views. The pool area is perfect with very attentive staff. Vertigo is the best rooftop bar area in the city - the drinks are very reasonably priced as well. The staff, in my opinion, have really got the balance between always being there when needed but not over intrusive. Not a complaint but one area for improvement would be breakfast: - the fruit, cereals, cheese, cold meats selection from the cold/non-cooked section was great - the tea & coffee service is great (coffee not fantastic but definitely drinkable) - free flow prosecco available and fruit juices which was lovely - views from the restaurant are spectacular - the hot food area was underwhelming & the selection could have been better - the temperature of the hot food was cold Having recently stayed in the Four Seasons, Ritz-C and the Majestic in KL - the Banyan Tree for us was hands down the best.
특가 상품 보기
Dear Daniel, Thank you for taking the time to post your review on your recent stay with us here at Banyan Tree Kuala Lumpur. We are happy to read that you enjoyed your Banyan Tree experience and hearing that the service from our associates, our spacious rooms, as well as the highest rooftop bar were up to your expectation, which we take great pride in. Meantime, we also appreciate your feedback on the breakfast selection. Kindly rest assured it has been addressed with the Culinary team and we are working hard to improve the breakfast experience for your next visit. Again, many thanks for sharing this wonderful review in Agoda.com. We are pleased to hear of your plans to return and we would be honoured to welcome you back to our urban resort in the near future. Best regards Juan Carlos Hotel Manager
The best hotel”
Nice staff... Clean and very clean... Im wait for 1 hour to check in but they provide food and drink... I need to wait due they sanitize the room and to make sure customer always happy with the room... The best hotel... And the food is so nice... Good job for their staff very2 nice to greet thier cust... Will repeat again!!! And thanks a lots give best service to me...❤️❤️
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Dear Norlina, Thank you for sharing this amazing remark during your recent staycation in Banyan Tree Kuala Lumpur. We greatly appreciate your time and pleased to hear of your overall positive experience during your stay with us. Your thoughtful words will be shared with the team which will continue to inspire and motivate them to deliver exceptional customer service. Thank you again for recommending us to the world Norlina, and we certainly hope to welcome you again to our urban resort and we look forward to welcome you back to our resort in a not too distant future. Best regards, Anders General Manager
Amazing stay at Banyan Tree KL ”
The room is spacious, clean with absolutely classy interior. There is different scent everyday with their offerings of essential oil, making our stay a truly relaxing one. The toilet is our absolute favourite too! Love the his and her sink and the vanity area. The bath tub experience is absolutely sublime with an amazing view of Kuala Lumpur! Love it! Staffs are helpful and friendly. The location is fantastic! A link bridge straight to Pavilion, the best shopping mall in KL. All in all, a truly 5 star stay !
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Dear Canace, Thank you for taking the time to share your experience and choosing to stay with us at Banyan Tree Kuala Lumpur. We are glad that you have enjoyed your stay with us and truly appreciate your effort in taking the time out of your day and acknowledging the hospitality that you received from our associates. It is a pleasure to read that they made such a positive impact towards your experience with us and we will definitely share your kind words with them. Thank you for staying with us and for ranking us so highly, Canace, and we are looking forward to having the opportunity to welcome you back for a second visit in a not too distant future. Best regards, Anders General Manager
Best Staycation for Couples in KL Ever!”
I came to Banyan Tree KL with my partner for a staycation. Upon arrival I was shocked to learn they offered to upgrade my room to Sky Suite. The room is clean, cozy and spacious with an amazing view to die for. You can see the famous KL Tower and Petronas Twin Towers from the bed room. The best features are toilet seat warmer, ceiling shower, window by the bathtub with the view of KL and i really like the aromatic incense and smell of the essential oil in the room. The staff are very polite and professional especially Mr.Frankie and the receptionist. The breakfast at Horizon Grill is one of the best with an amazing view of KL city. The swimming pool is clean and beautiful. It is such an amazing experience my expectations were blown away at Banyan Tree KL. There was one tiny hiccup, after we were cleared by the receiptionist for checkout. We were about to enter the lift to exit and suddenly a man (hotel staff) stopped us and told us the room slippers are complimentary but the bag for the slippers are not. It was a little embarassing as we had to open our bags infront of everyone just to return the empty slipper bag. I wished they would just include the cost of the slipper bag as part of the room fee as I wouldn't mind paying for since my partner loved it very much. Anyway we decided to return the slippers too as we did not have any bags for the slippers unless we place it in our suitcase which may dirty the clothes. Apart from that I would definitely visit Banyan Tree KL again.
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Dear TEH, Thank you for choosing Banyan Tree Kuala Lumpur as your preferred choice of accommodation in Kuala Lumpur. We are very pleased to know that you enjoyed your stay with us however we also would like to apologize on the lapse of service upon your departure. Kindly rest assured, we are working hard to improve the experience in your next visit. It is an honour and delight to read your observations, TEH. Thank you again for being our guest and we look forward to welcome you back to our urban resort in a foreseeable future. Best regards, Anders General Manager
I booked the king suite for my boyfriend’s birthday weekend. We loved the whole stay! The staff were beyond helpful, decorated the room and stored the cake for us. Vertigo bar also has amazing views of KLCC which the public can access. The service was exceptional, the room was huge, clean and luxurious. The breakfast was also tasty and well organised table service with buffet options available to order. Well worth the price and very relaxing. Thank you Banyan tree- we will be back.
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Dear Tara, Thank you for choosing Banyan Tree Kuala Lumpur as your preferred choice of accommodation for your boyfriend’s day. We love reading that you found the property to be amazing and the service met your expectations which we take great pride in. We will also share your kind sentiments with the entire team and we are grateful of your praises. We thank you once again for choosing us to be part of the celebration Tara and we hope to welcome both of you back to our urban resort in the near future for another 5-star experience. Best Regards, Anders General Manager
great locations and service”
the breakfast options are great although I am not sure if you can request for more than one cause it does say choose one option from the list. the room service does fall short tremendously cause I was there for 3 nights and they did not seem to have refill the shampoo and shower gel at all I thought they missed it the first but it was not topped up at all throughout my entire stay. I didn't bother to ask for it to be refilled cause these things are meant to be the basic when it came to room keeping. The nice part about the rooms was that the curtains does a great job at keep the room pitch dark even in daylight, I was sound asleep at 8AM when woke up I thought it was 5AM where the sun hasn't raised but I was wrong. It was the curtain seal that got me confused. In all it was a decent stay the views are far better than that of Hilton and the others hands down. Would stay here again.
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Dear Richmond,, Thank you for choosing Banyan Tree as your preferred venue for your stay in Kuala Lumpur. We are happy to read that you enjoyed your stay with us however we regret to learn about your experience regarding the bathroom amenities and we are working hard to improve the experience for your next visit. Thank you again for your perfect score and we hope to continue to be your preferred urban resort for many more years. Best regards, Anders General Manager
Simply Superb !!”
I booked 3 Signature Banyan Retreat King rooms for my family, and they got me all 3 rooms next to one another, as per my request. It was my wife’s birthday, and my children and I wanted to surprise her on the stroke of midnight, and the hotel team decorated my room with a banner, balloons, flowers and a cake, as per my request while we were out that night. Needless to say, my wife was so happy, and I was so pleased. Thank you to Ms. Arianna at the front office, and the housekeeping team for going out of their way to tend to my requests. The room was great, and the entire atmosphere in the hotel was also great. Great location as well as it is just opposite Pavilion Mall. Finally, the staff are all very polite and courteous, and the service truly top notch. Certainly recommend anyone to stay here, as you will not be disappointed. Definitely a 10 in my book.
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Dear Khairulzaman, Thank you for sharing your great experience during your previous visit to Banyan Tree Kuala Lumpur. It is very delightful to read your generous comments and we love knowing that you found the ideal location as well as our amazing hospitality from Arianna and the Housekeeping team were up to your expectation, which we take great pride in. Again, thank you for choosing to stay with us, Khairulzaman, and we anticipate welcoming you back to our urban resort for another 5 star experience. Best regards, Anders General Manager
The best in a long while!”
Truly, it has been such a long time since I've experienced this level of good service, cleanliness and comfort in a hotel. I am one who loves the extra little touches and boy were there plenty to keep my happiness high. From the welcome drinks, to the incense in the room, the choice of coffee in the room, it was truly just wonderful to feel so accommodated. The bathtub was a dream. The pool was a chilly delight. Breakfast with such an amazing view. Will DEFINITELY come back!
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Dear Keisha, Thank you for penning down a great caption in Agoda during your staycation in Banyan Tree Kuala Lumpur. We are pleased to know that you had a great experience knowing that our spacious room as well as the breakfast selection were up to your expectation is something we take great pride in. Again, thank you for sharing the highlights of your stay Keisha and we look forward for your return. Best regards, Anders General Manager
As a Malaysian living in Klang Valley, gave my wife a special birthday celebration by bringing her to have a short staycation in one of the most astonishing hotel in Malaysia. Pros: Super nice customer service, check in process was great, room is awesome, great view especially at night. No joke on the breakfast as they are super nice. Great dip in the Bath Tub in the toilet with great view, very relaxing. Walking distance to Pavilion or to KLCC. Facilities offered were great too. Worth every penny spent here. The hotel also decorated the room and sent a piece of cake to my wife for her birthday. Cons: The only cons is the towel given in the room is not so water absorbents
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Dear YOONG, Thank you for choosing Banyan Tree as your preferred accommodation during your wife's birthday staycation in Kuala Lumpur. We are happy to read that you have enjoyed your stay with us. Meantime, we also have taken note on the towel as our views, feedback of all kinds are very important to us and we will certainly look into your valued observations. Thank you again for staying with us, YOONG. We are glad that you have managed to enjoy the rest of your stay, and we are looking forward of having the opportunity to welcome both of you back to our urban resort in the years ahead. Best Regards, Anders General Manager
The staff were all professional and courteous. Our room was beautiful & cosy. It was how hospitality service should be. The view. We could see iconic buildings/architecture all over from our window. Breakfast was really good, with Twin Towers view and sunrise . Bathroom was amazing with a huge bathtub and really cool multifunctional shower, bed was very comfortable, service was fantastic from beginning to end.
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Dear MOHD, We would like to thank you immensely for taking the time to share with us such gracious comments during your staycation at Banyan Tree Kuala Lumpur. It is indeed a pleasure to receive such a nice review highlighting our room, facilities, breakfast selection, the remarkable views, and most of all, appreciation of which we are most proud of, our friendly and helpful associates. Rest assured, we will convey your kind words along to the entire team. We are glad that we had the opportunity to make your staycation so memorable MOHD and we greatly looking forward to your return in the near future. Best regards, Anders General Manager
Excellent stay! ”
Service is excellent and private. Room was amazing and the shower was awesome with 4 different features to use. Staff were very accommodating and also considerate, knowing we were celebrating birthday, they gave us a surprise set up decoration in our room and sent us cake and fruits. Not to forget, we got to choose our preferred essential oil for the room during our stay. Last but not least, it is in good location and there is a linked bridge to Pavilion. very convenient and we didnt even need to drive our car at all for our 3 days 2 nights stay!
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Dear ZoeFyn, We greatly appreciate your time and pleased to hear of your overall positive experience during your 2 nights stay in Banyan Tree Kuala Lumpur. Thank you again for sharing with all the travellers in Agoda, ZoeFyn and and we are looking forward to welcoming you back to our urban resort for many more special occasions. Best regards, Anders General Manager
Best hospitality ”
Mei at the front desk was very accommodating when I requested for a last minute bday surprise for my husband. I liked the spa ambience and therapist was skilled. Every staff we met was friendly. Although our room didn't get the KLCC view (kinda regret a bit.... LOL..) but it was very clean!
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Dear May, Thank you for penning down an exceptional review in Agoda during your recent visit to Banyan Tree Kuala Lumpur. We are pleased to know that you have enjoyed your stay with us and glad the last minute birthday arrangement for your husband were up to your expectation. Your thoughtful words will be shared with the team which will continue to inspire and motivate them to deliver exceptional customer service. Thank you again for sharing this review, May and we hope to have an opportunity to welcome both of you back to our urban resort for another remarkable stay. Best Regards, Anders General Manager
BEST HOTEL EVER!”
Banyan Tree is a beautiful hotel. Huge rooms, great location, the breakfast view is a tour-destination itself with Petronas Towers and KL Tower as your view as you sip your morning coffee, what more can you ask for. The quality of service from their staff is also exceptional. Munir was very nice to us and almost became our personal butler. He is that accommodating! Their customers are their priority and you will totally feel special. If ever we will come back to Kuala Lumpur, it will be mainly because of Banyan Tree!
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Dear Vaughn, Thank you for your great review in Agoda. We are glad that you enjoyed our ideal location, breakfast selection as well as our remarkable views and we look forward to your next visit to Banyan Tree Kuala Lumpur sometime soon. Best regards, Anders General Manager
Banyan Tree Kuala Lumpur Staycation”
A lovely hotel where the staff made a luxurious experience, right from the moment you step into the hotel. Even when staff keeps the distance for SOP compliance, they exude warm that welcomes us. Hotel is strategically located next to Pavillion KL mall via a covered bridge that makes walking there a breeze in any weather conditions. Going to KLCC & Bukit Bintang is also easy via the connecting walkways. Several main offices are located nearby which makes an excellent choice for a mix of staycation & work (btw in room wifi is good!)
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Dear Mimi, We thank you for your recommendation to our future guests especially on the ideal location, our facilities as well as our warm hospitality and we look forward to welcome you back to our Banyan Tree the next time you travel to Kuala Lumpur. Best Regards, Anders General Manager
Beyond 5 Star Service”
This is the warmest stay I ever had in KL. All the staff are friendly and treat us like family. The room is spacious and comfortable. Convenient indoor bridge direct connects to Pavilion mall (but closed at 10 PM?). Love their breakfast buffet with a great view at Horizon Grill. I’ll definitely stay here again.
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Dear Min, Thank you for choosing to stay at Banyan Tree for your staycation and for posting such a great review in Agoda. We are delighted to know that we have managed to fulfil your expectations so well. We thank you once again for providing this wonderful comment by recommending us and the entire team and we are looking forward to welcome you back to our urban resort for another wonderful experience. Best regards, Anders General Manager
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