Value for money”

Affordable price for deluxe room (friendly receptionist gave us free upgrade due to low traffic). Very grand lobby, clean and spacious room, plenty of facilities like outdoor pool (kids & adults), cafe, gym, hot spring. Check-in was swift and check-out was fuss-free. Modern room concept with rainwater shower head and superb aircon. Comfy bed with clean sheets and blankets. Lots of floor space for travellers with large luggages. Mini fridge in room. TV with some local channels. Location is very accessible to Pandan market and Aeon Dato Onn. Experience was perfect except for the intermittent wifi.

Super clean and new hotel ”

This hotel looks like a huge new condo located at the edge of road, be careful when you try to enter the hotel entrance. Facilities is new, clean and spacious. My kid love it very much. For sure worth the money. Just my advise try to avoid peak hour as whole JB will jam like huge parking lot. The JB biggest mall is just 8km away from this hotel. Again please avoid the traffic jam!

Clean and Affordable”

Love the new hotel. It's bit far from city area but with the help of GRAB you can go anywhere easily. This hotel lobby linked to their car park. And you can see it safely park inside. Also, if you drive further down bit, you will find pump petrol near the car park. Very convenient for who's driving. Do note this also linked to residence apartment. As for the room, i love its spaciousness and cleanliness of it. The breakfast is quite limited but really fulfilling and taste nice. You can have breakfast by the pool if your kids wanna swims., easy to supervise. The playground is good choice if you want to divert your child from swimming. Do try out their hot spring room. Nice warm water, Jacuzzi and Sauna. Only down point is, the shower area where you wet your clothes before entering the Jacuzzi. You can see your reflection from the top. So do remember not to have shower there. Its only eligible to 16yrs and above. It would be good if only staff (lady) able to check/clean it.

Beautiful”

Hotel with great location - a few minutes away to AEON bandar dato Onn! Beautiful clean rooms, worth our money! Nice hot spring pool, it was super-syiok! Just the breakfast could be better. We were disappointed because lack of choices and had to wait for topups. Live stations was slow too, but still bearable. Will return but might think of choosing breakfast outside.

Exceptional”

So far quite happy wif the hotel service cleaniness of d room, location etc.. Just only the wireless connection is abit poor in the room. It will keep On disconnect or pop up incorrect password althg u key the correct one. For business working purposes abit struggling to use the wifi. Hope the hotel management will settle this issue. Otherwise the hotel environment and service is perfect. Thanks.

Nice hotel with an amazing pool.”

Stayed here twice. I actually prefer this place to KSL resort. The location is not as centralized but it's easy to just call a Grab to get anywhere. What I liked the most about this hotel is that there are no screaming kids running around the lobby unlike KSL resort. It's not as kid friendly as other hotels which is exactly what my husband and I are looking for, so it's perfect for us. Quite budget friendly as well.

Great place for a relax trip!”

The place is accessible and near many cafes. Great for people out for cafe-hopping! Got this place at a deal and stayed for 2 nights! The hot spring and jacuzzi are complimentary for hotel guests which makes a great place to stay! Too bad the sauna room was out of order otherwise will be perfect for the getaway!

comfortable and nice view”

Nice hotel and view. They have provide me a baby cot and really nice service. The most nice is the hot spring and gym but residential and hotel guest is sharing the same facilities except hot spring.

Exceptional”

First time stayed here at ksl Hotspring resort. Nice hotel. Nice rooms. Huge beds. Hotel cafe is opposite of the Simple swimming pool. Have separated male and female Hotspring pool.. Plus point they have those vending machines for hot beverages. We book this place as it was the closest towards our friends dinner hall.. Need improvement on TV channels.. Hope supermarkets opens up near by this hotel one day.. 😎

The attraction of the resort is the hot springs”

The first thing I chose this resort is because there is swimming pool and hot springs that are well maintained. Rooms are clean, comfortable and spacious. Will be here again.

Amazing stay!”

Took a deluxe premiere king at first but upgraded to exec suite for an unblocked view. Everything was fantastic after that. Room was super clean! Toilet was the best! Loved the bathtub and the view! So sparkling clean! Staff were friendly and helpful. Requested for iron and they delivered the iron board and iron fast! A little far from City square but very near Tesco! Hot spring will be separate for the the genders. Three temperature got spring. Was empty when I went so I just sat in the hot spring myself alone in the evening. Very safe! Nothing creepy.

Best Value for Money”

Although it is very cheap, the hotel looks really grand. The facilities are adequate and the room was spacious and clean. We got the Superior King but got upgraded, maybe it is because we booked during the non-peak season. With the Grab app, it was easy to navigate around. We went to Mount Austin for the cafes and food but spent most of our time chilling in the hotel. Due to a short of time, we were not able to enjoy the swimming pool and hot spring facilities which was a pity. Highly recommend this to anyone who is looking for a resort away from the city and those who like to chill in their hotel~

Satisfied ”

Been staying at KSL whenever I go JB. Their place is clean , good service , staff are friendly , easy check in procedure. Cleaning service is great too. Totally recommend this place.

Clean, New Resort and superb facilities”

Spotlessly clean bathroom. I'm a fussy person especially on bathroom cleanliness when traveling. The resort overall cleanliness was perfect for me. Hotel facilities are also maintain clean. The machine for coffee and restaurant at swimming pool was a plus point. Nasi Goreng was nice. Hot spring was awesome. The lady staff at hot spring was great. There is a ice cream machine at lobby as well. Only issue is the bathroom romantic shower is ideal for couple and less for families.GREAT HOTEL. WILL COME BACK AGAIN

Good hotel”

The bed is so comfortable. the space is also large. Interior is nice. the downside is only breakfast. Not much options and the taste is rather tasteless. I like sauna and hot spring facility.

EXCELLENT SERVICES”

STAFF WELCOME US WITH GREAT SERVICES .... CLEANLINESS IS AWESOME HOT SPRINGS MAKES MY DAY MORE REFERESHING IM SURE TO COME BACK AGAIN BECAUSE THE ROOM IS WELL DESIGN AND COSY HIGH STANDARD LOVE IT..... KSL HOT SPRING RESORT IS THE BEST

Exceptional”

Love the hotel. Location is a bit far from everything, but if you want to relax, its the perfect spot. Bed is comfortable. Love it.

Great Place to Stay”

Room was nice and clean. It’s very new. The size of the room was great. Price was ok too.

LOVE LOVE ”

i enjoy my 2nights stay in this hotel , ny executive room came with bathtub and i really love the toilet 😂 , so clean and the room are clean !

Clean and quiet”

Although it was just a short stay for one night, but really love the huge room and toilet. Very clean. Wifi not bad too. But didn't provide in-room slippers. And also too near to next building, couldn't open the curtains at all. Location not so good, but is a quiet place. Didn't manage to go checkout the spa or pool. Aircon very strong but is a good thing for me. Will definitely stay there again.