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KSL Hotel & Resort - Apartment
KSL Hotel & Resort - Apartment
KSL Hotel & Resort - Apartment
KSL Hotel & Resort - Apartment
KSL Hotel & Resort - Apartment
KSL Hotel & Resort - Apartment
KSL Hotel & Resort - Apartment

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7.8

Very good

1,802 reviews

1,802 reviews

Housekeeping9
Swimming Pool3
Car Park2
See map

8.7

Excellent

Location rating score

Excellent location - 1.22 kilometers from city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Pasar Malam

50 m

KSL City Mall

120 m

Dinosaurs Alive Water Theme Park

170 m

Malaysia Institute of Management

420 m

Olympia College Johor Bahru

540 m

Popular landmarks
Arulmigu Sri Rajakaliamman Glass Temple

1.6 km

Johor Zoo

2.3 km

Angry Birds Activity Park

2.3 km

Johor Bahru City Square

2.5 km

Jalan Wong Ah Fook

2.8 km

Closest landmarks
Grand Paragon Hotel

340 m

Tan England Women Clinic

340 m

Theesan clinic CG

360 m

Sawadee thai massage and hotel

360 m

Dignostic Centre Sdn Bhd

370 m

KSL Hotel & Resort - Apartment

Jalan Seladang, Johor Bahru City Center, Johor Bahru, Malaysia, No 33 Jalan Seladang - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Johor Bahru City Center part of Johor Bahru, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Legoland Malaysia. Restaurant, hot tub and fitness center are among the special facilities that will enhance your stay with on-site convenience.

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Highlights

Located in heart of Johor Bahru

Front desk [24-hour]

Airport transport

130 meters to KSL City Mall

Currency conversion service

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Transport to airport

Valet parking

Shuttle service

Exercise area

Sauna

Complimentary WIFi in all rooms

Luggage storage

Your dates are popular among travelersUsers are booking a place in Johor Bahru every 1 minutes on Agoda.com
Value for money7.8
Location rating8.7
Nearest airportSeletar Airport (XSP) - Singapore
Distance to airport14.4 km

Rooms available at KSL Hotel & Resort - Apartment

Executive 4 bedroom Duplex - 3 King Bed & 3 Single Bed
...
  • Room size: 270 m²/2906 ft²
  • Balcony/terrace
  • 1 queen bed & 1 queen bed &...
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Executive Duplex Suite
...
  • 4 bathrooms
  • Separate shower/bathtub
  • 1 king bed & 1 king bed & 1...
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3-Bedroom Premier Apartment with Private Pool A
...
  • Room size: 150 m²/1615 ft²
  • Pool view
  • 1 double bed & 1 queen bed ...
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3-Bedroom Executive Penthouse A
...
  • Room size: 270 m²/2906 ft²
  • City view
  • 1 king bed & 1 queen bed & ...
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4 Bedroom Apartment - 1 King Bed, 2 Queen Bed & 1 Single Bed - Room Only
...
  • Room size: 170 m²/1830 ft²
  • Balcony/terrace
  • 1 double bed & 1 single bed...
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Executive Penthouse 3+1 Bedroom
...
  • Room size: 270 m²/2906 ft²
  • Balcony/terrace
  • 1 queen bed and 1 single be...
Enter dates to see prices
3 Bedroom Apartment - 1 King Bed, 1 Queen Bed & 1 Single Bed - Room Only
...
  • Room size: 139 m²/1496 ft²
  • Balcony/terrace
  • 1 single bed & 1 king bed &...
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2 Bedroom Premier Apartment with Private Pool - 1 King Bed & 1 Queen Bed
...
  • Room size: 85 m²/915 ft²
  • Balcony/terrace
  • 1 king bed & 1 king bed
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Premier 3 Bedroom Apartment
...
  • Room size: 139 m²/1496 ft²
  • Balcony/terrace
  • 1 single bed & 1 king bed &...
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Executive 4 Bedroom Duplex
...
  • Room size: 270 m²/2906 ft²
  • Balcony/terrace
  • 1 king bed & 1 king bed & 1...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at KSL Hotel & Resort - Apartment?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to KSL Hotel & Resort - Apartment?

KSL Hotel & Resort - Apartment is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 200 MYR. Just use the "Let us know what you need" section of the booking page to let the serviced apartment know you want a ride, and they will contact you via the Agoda messaging service. A stay at KSL Hotel & Resort - Apartment also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the serviced apartment. For those who wish to drive their own cars, KSL Hotel & Resort - Apartment has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease.

Is breakfast offered at KSL Hotel & Resort - Apartment?

Wake up to a great buffet breakfast at KSL Hotel & Resort - Apartment. There's an additional charge of 30 MYR for adults and 30 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the serviced apartment.

What are my dining options at KSL Hotel & Resort - Apartment?

KSL Hotel & Resort - Apartment features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese and international. Dishes are served in buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, kosher and halal diets are prepared with the utmost care and attention.

Can special events be hosted at KSL Hotel & Resort - Apartment?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at KSL Hotel & Resort - Apartment. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.

Can business events be hosted at KSL Hotel & Resort - Apartment?

On-site venues and convenient event services make KSL Hotel & Resort - Apartment an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 3 venues can accommodate up to 1000 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at KSL Hotel & Resort - Apartment?

KSL Hotel & Resort - Apartment does permit smoking in some areas and is not 100% smoke-free. The serviced apartment offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to KSL Hotel & Resort - Apartment?

The closest train, metro, or bus station is Sentral Kotaraya Bus Terminal, 2.3 km away from KSL Hotel & Resort - Apartment.

What restaurants are nearby KSL Hotel & Resort - Apartment?

KSL Hotel & Resort - Apartment’s neighborhood is Johor Bahru City Center which includes popular restaurants such as Taiwan Recipe, Infusion Café l Restaurant (KSL Hotel & Resort) and D'Laksa - Original Penang Laksa.

What popular shopping places are close to KSL Hotel & Resort - Apartment?

Located in the Johor Bahru City Center area, KSL Hotel & Resort - Apartment is close to great shopping choices like Johor Bahru City Square, KSL City Mall and Komtar JBCC.

What are popular attractions near KSL Hotel & Resort - Apartment?

KSL Hotel & Resort - Apartment is located in Johor Bahru City Center area, which is famous for attractions such as Angry Birds Activity Park, Johor Zoo and Arulmigu Sri Rajakaliamman Glass Temple.

What popular beaches are close to KSL Hotel & Resort - Apartment?

KSL Hotel & Resort - Apartment is located in the Johor Bahru City Center area, which includes Lido Beach.

What popular natural sightseeing spots are close to KSL Hotel & Resort - Apartment?

KSL Hotel & Resort - Apartment is located within Johor Bahru City Center, which makes it conveniently close to natural sights including Istana Park, Endau-Rompin National Park and Kukup Island Johor National Park.

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Explore the neighborhood

What people love about KSL Hotel & Resort - Apartment

  • 10

    Exceptional

    "Convenient to amenities."

    PAULINE

    |

    June 8, 2022

  • 10

    Exceptional

    "Perfect for big family like me"

    NUR

    |

    May 23, 2022

  • 8

    Very good

    "Best bilik luas bersih tbaik"

    nina

    |

    April 30, 2022

Property ranking|Compared to 2,464 Johor Bahru properties
See all rankings
Room size
130 sqm.
Location score
8.7/10
Value for money score
7.8/10
Service score
7.4/10
Bigger than
99
%
of Johor Bahru properties
Better than
95
%
of Johor Bahru properties
Better than
88
%
of Johor Bahru properties
Better than
86
%
of Johor Bahru properties
Overall rating:

7.8

Very good
1,802 reviews
Cleanliness
7.2
Facilities
7.1
Location
8.7
Read all reviews >
What travelers say they love:
Very patient staff as I am a demanding woman.
MUNEER from Singapore
Family with young children
More about KSL Hotel & Resort - Apartment

More about KSL Hotel & Resort - Apartment

KSL Hotel & Resort - Apartment

Take everything available in Johor Bahru with a comfort stay at KSL Hotel & Resort - Apartment. Did you know? Johor Bahru Sentral Railway Station is just 2.6 km away, giving guests convenient access to one of the city's urban transportation options.
KSL Hotel & Resort - Apartment offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the serviced apartment can arrange it before your check-in date. Shuttle services provided by the serviced apartment make exploring Johor Bahru even more convenient.
If you plan to arrive by car, you'll appreciate the serviced apartment's free parking, right on-site. The serviced apartment provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? laundromat, dry cleaning service and laundry service offered at the serviced apartment will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room.
Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at KSL Hotel & Resort - Apartment guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at KSL Hotel & Resort - Apartment include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as television, is provided for guests in select rooms.
The serviced apartment also offers a refrigerator, a coffee or tea maker, bottled water, instant coffee and instant tea in some rooms for when you feel like it is needed. KSL Hotel & Resort - Apartment also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at KSL Hotel & Resort - Apartment. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the serviced apartment. KSL Hotel & Resort - Apartment caters to its guests varied dietary restrictions with a selection of cuisine types such as kosher and halal available.
KSL Hotel & Resort - Apartment has vending machines that provide round-the-clock refreshment, at low cost.
Recreational facilities at KSL Hotel & Resort - Apartment are designed for escape and relaxation. Finish your vacation days right by dropping in at the hot tub, steam room and sauna. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the serviced apartment's fitness facility.
Water sports are incredibly convenient with water park provided by KSL Hotel & Resort - Apartment. Have fun without traveling far, by taking advantage of the mini golf course and hiking trails at KSL Hotel & Resort - Apartment. Have fun with your friends or family, or even meet new people at the games room. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Around the property

KSL Hotel & Resort - Apartment provides an excellent base for exploring the sights of Johor Bahru in-depth. The best way to remember your time in Johor Bahru is with a nice gift at Johor Bahru City Square located about 2.4 km away.


Reasons to stay here

Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 93% of the city's accommodation.
This accommodation is highly recommended for its location, scoring higher than 94% of other options in the city.
It's hard to beat the room comfort here, which is rated higher than 93% of other accommodations in Johor Bahru.

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Amenities and facilities
Very good
Facilities

7.1

Most talked about facilities

Internet

10 mentions

Housekeeping

8 mentions

Swimming Pool

2 mentions

Food & Dining

1 mention

Languages spoken

  • English
  • Chinese [Mandarin]
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Exercise area
  • Game room
  • Golf course [on-site]
  • Hiking
  • Hot tub
  • Mini golf course
  • Pool with view
  • Sauna
  • Steam room
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Water park

Cleanliness and safety

  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Restaurant [kosher]
  • Restaurants
  • Room service [24-hour]
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Gift/souvenir shop
  • Invoice provided
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoking area

For the kids

  • Family room
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
  • Transport to airport
  • Valet parking

Available in all rooms

  • A/C
  • Bathtub
  • Complimentary drinking water
  • Desk
  • Individual air conditioning
  • Refrigerator
  • Shower
  • Sofa
  • Towels
Location
Jalan Seladang, Johor Bahru City Center, Johor Bahru, Malaysia, No 33 Jalan Seladang
Excellent
Location

8.7

Airports

  • Seletar Airport (XSP) - Singapore
    14.4 km 32 min drive
  • Senai International Airport (JHB) - Malaysia
    20.2 km 41 min drive

Public transportation

  • Sentral Kotaraya Bus Terminal
    2.4 km 11 min drive
  • JB Sentral Railway Station
    2.4 km 12 min drive

Hospital or clinic

  • Tan England Women Clinic
    340 m 5 min walk

Shopping

  • Johor Bahru City Square
    2.5 km

Convenience store

  • 7 Eleven
    410 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • KSL City Mall
    120 m
  • Arulmigu Sri Rajakaliamman Glass Temple
    1.6 km
  • Johor Zoo
    2.3 km
  • Angry Birds Activity Park
    2.3 km
  • Johor Bahru City Square
    2.5 km
  • Jalan Wong Ah Fook
    2.8 km
  • Sultan Abu Bakar State Mosque
    3.3 km
  • Danga Bay
    4.6 km
  • Paradigm Mall Johor Bahru
    9.3 km
  • Legoland Malaysia
    16.2 km

Nearby landmarks

  • Pasar Malam
    50 m
  • KSL City Mall
    120 m
  • Dinosaurs Alive Water Theme Park
    170 m
  • Grand Paragon Hotel
    340 m
  • Tan England Women Clinic
    340 m
  • Theesan clinic CG
    360 m
  • Sawadee thai massage and hotel
    360 m
  • Dignostic Centre Sdn Bhd
    370 m
  • Grand Paragon Hotel (Season Parking)
    380 m
  • Malaysia Institute of Management
    420 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Children 4 - 12 years old will be charged for the children's meal.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee200 MYR

Extras

  • Breakfast charge (unless included in room price)30 MYR

The property

  • Number of restaurants1
  • Number of rooms 30

Reviews of KSL Hotel & Resort - Apartment from real guests

Provided by verified guests of Agoda
7.6
/
10
Cleanliness7.2
Facilities7.1
Location8.7
Service7.3
Value for money7.8
High score for Johor Bahru
Rating
9+ Exceptional (21)
8-9 Excellent (19)
7-8 Very Good (29)
6-7 Good (19)
<6 Below Expectation (33)
Time of the year
Mar - May (25)
Jun - Aug (31)
Sep - Nov (31)
Dec - Feb (34)
All guests (290)
All room types
All languages

Show reviews that mention 

Showing 121 verified guest comments
12345
10.0
Exceptional
Jessemine from Singapore
Family with young children
3 Bedroom Apartment
Stayed 1 night in September 2019

Value for money”

Stayed in a 3 bedroom apartment. Clean and spacious. Reception staffs are very friendly and helpful. Night market is right at the door step and many eating places around. Linked to the ksl mall which is very convenient. Not too far from jb Sentral station. For those taking train or bus, or costs only RM6 by grab to get to the apartment.

Reviewed September 11, 2019

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8.4
Excellent
Audrey from Singapore
Group
4 Bedroom
Stayed 1 night in October 2019

Spacious apartment but dingy lift”

Check in was early and fast but the lift seems dingy and was not working so well... Apartment was spacious with three toilets inside and 1 outside. I would sayco, come here if you want the good location of being just right beside KSL and if you are traveling in groups and want to make use of the living room area and the kitchen.

Reviewed October 29, 2019

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5.6
Yat from Singapore
Group
3 Bedroom Apartment
Stayed 1 night in March 2019

Staffs are lazy”

Booking confirmation is confusing. As it only state KSL Hotel & Resort - Apartment. However Actual name is called KSL D'Esplanade Residence. Have to ask KSL hotel staff for assistance. After checked in to the apartment, WIFI is not working. 1st call down to reception - Male Staff (as through call) informed that this apartment is still in the mist of setting up wifi facilities, only when we question that upon check in a female receptionist informed us that wifi password is location at the living room. Only then the Male staff informed that they will send someone up. Of course never send at all. 2nd Time in the evening time, directly informed at reception. - The male staff informed saying - no wifi in room only at Lobby. - Once again, i questioned him about there is a WIFI router in room and also due to faulty power adaptor the wifi is not working. He then replied that he will go up to the apartment to replace and check on the wifi. Again no one came at all. POOR Service!

Reviewed March 10, 2019

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8.0
Excellent
Boon from Singapore
Family with young children
3-Bedroom Executive Penthouse B
Stayed 1 night in December 2019

First and probably the last we'll book the apartment”

Booked the penthouse apartment and unit itself was almost perfect for big family. Unfortunately a couple of issues marred the experience: 1) the lift system leading to the units need a revamp. Takes up to 10mins each time to get into a lift. Sometimes it will miss a floor for unknown reason and we'll need to wait even longer. 2) there's no window grilles. Family with young kids need to take note. Windows can be open easily and you can fall out of i.e. 39th floor. 3) You can climb to the next unit via parapet from the Kitchen. No safety/security at all. 4) The door to the open space on second floor/penthouse cannot be locked. Kids can just open, venture out and possibly climb over parapet as well. If it's for groups of adults, I think the apartment is great. If you have young kids, its safer to stay at some other hotels/apartments.

Reviewed December 21, 2019

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6.4
Good
Cong from Singapore
Family with young children
4 Bedroom
Stayed 1 night in December 2018

Please maintain your room regularly”

1. There is no one at the concierge in the morning (before 9am) and we have to leave our bags at the hotel area instead. 2. Suggest to have phone within the apartment as not everyone will buy Malaysia phone card. Otherwise, please allow guest to contact the staffs through what's app or other online communication apps as some will have online data. 3. Suggest to have an internal travelling route to KSL hotel from KSL apartment if access to shopping mall is not possible during early morning time. We had to walk around as if we are explorers in amazon jungle just to get to KSL hotel from apartment. 4. Good place to stay for large group of people though.

Reviewed January 02, 2019

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9.2
Exceptional
Mohamed from Singapore
Family with teens
4 Bedroom
Stayed 2 nights in June 2019

2 day Break”

Only issue this time was there was no wifi in the room. Modem n wifi router was not in room 25-01 / Lift C4. The management claim some fault in the network. I requested to change room. Then they sent 2 technician to resolve the issue. But on the check out day also no internet wifi. My 3rd stay in this place. But 1st time having this issue. Other facilities were ok. Bed Toilet.ok For Tv was only available in 2 rooms but i was in a 4 room apartment.

Reviewed June 17, 2019

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8.8
Excellent
NOOR from Singapore
Family with young children
4 Bedroom
Stayed 2 nights in December 2019

Overall was ok for not fussy traveller”

1. All was good. 2. Master toilet bidet spray has a leakage and I guess they staff won't replace it. 3. Wifi was slow slow and keep disconnected at times. 4. Overall was good with near mall and needs for my family. 5. My is apartment 4 bedroom so the housekeeping will only comes in on the 3rd day. So to me it won't be so convenient to have rubbish in the apartment for 2 nights. 😷 6. On our 1st day we saw baby cockroaches in the toilet and living room area.

Reviewed December 08, 2019

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8.8
Excellent
Hong from Singapore
Family with young children
3-Bedroom Executive Apartment with Private Pool B
Stayed 1 night in May 2019

Great Location”

Stayed a night with my family and two young kids. Booked the apartment with private pool. Kids thoroughly enjoyed the stay. Room is especially spacious and can accommodate up to 6 pax at least with a 3 rooms and washroom. Our room is located at the 7th floor and conveniently connected to the bigger public pool, gym and playground. Cutting across to the Dinosaur Water Theme Park is a nightmare. Even the staff can give wrong instruction as well as the signages. Very misleading. Private parking separate from the mall gives that extra space and security. Will recommend.

Reviewed May 11, 2019

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6.4
Good
Loh
Family with young children
3 Bedroom Apartment
Stayed 2 nights in May 2019

Convenient location but needs improvement ”

I chose KSL apartment as it is family friendly and is spacious to fit my in law and helper. The apartment is generally clean, however there were mini cockroaches crawling around in the kitchen and in the master bedroom bathtub. Refill of bottled water was not offered though the price of per night apartment is more expensive than other nearby hotels (in consideration that this is an apartment managed by the hotel but not exactly an hotel). Facilities wise was ok but was very disappointing that entry to the dinosaur park in not free. Generally, the location is very convenient as the mall is connected to the apartment area.

Reviewed May 15, 2019

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7.2
Very good
Chin from Singapore
Family with young children
4 Bedroom
Stayed 2 nights in January 2019

Very good”

Staff were very friendly. Car parking was very secured with a security guard but access the the apartment carpark was not mentioned clearly thus leading me to wrongly park at the Ksl mall and hotel carpark. Cleanliness was not really good on the dirty rugs near the coffee table and small roaches were found in the apartments on several times. Other than that the apartment was all good.

Reviewed January 07, 2019

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8.4
Excellent
Chau from Singapore
Family with teens
3 Bedroom Apartment
Stayed 1 night in January 2020

Wifi”

The wifi is not strong in connection and was especially weak (or even unavailable) at night. Hope management could review and make improvement so we could have smooth surfing while enjoying our stay in KSL !

Reviewed January 31, 2020

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8.8
Excellent
Pauline from Singapore
Family with young children
4 Bedroom
Stayed 1 night in June 2018

Excellent”

Good for value, convenient, i like the Apartment, spacious and clean.towels, toothbrush, showergel all provided check in is via another location, not at the hotel check in. Need to walk via Carpark to get to the Dinosaurs Water park.. i felt abit dangerous walking through the carpark...

Reviewed June 25, 2018

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Dear Pauline, Warmest greetings from KSL Hotel & Resort, Malaysia! Thank you for choosing us and sharing your kind review. We are glad to hear that you had a pleasant stay with us & enjoyed the facilities and services provided. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!

Responded September 16, 2018
KSL Hotel & Resort - Apartment
8.4
Excellent
Irene from Singapore
Group
4 Bedroom
Stayed 1 night in April 2019

Value stay ”

The apartment is really big and for group stay is really very good. But there are 2 problems 1st is the lift have to wait very long and keep spoiling and somemore there is only 1 lift to assess to the apartment. The other problem is the wifi the room suppose to come with wifi but end up cannot connect the wifi at all and when ask the staff she can still tell me it might be spoilt and that's it.

Reviewed April 21, 2019

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8.4
Excellent
Vieon from Singapore
Group
4 Bedroom
Stayed 2 nights in January 2020

Good location ”

Booked 2x 4bed room and both were very spacious and nice. Every room has a toilet. The apartment side is just next to the mall. The mall has almost everything so it’s very convenient. The downside to this apartment is that there’s no free wifi (only at the lobby) and that some of the furniture are a little old. But other than that all are good.

Reviewed January 07, 2020

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7.2
Very good
Chi from Singapore
Group
4 Bedroom
Stayed 3 nights in June 2019

Good for family trip”

Its our 3rd time to KSL Apartments (not the hotel). Large space, nice location, good food. The place is getting old, rusty fans, damaged sofa but considered acceptance for the value. Stay 4 days and will consider to come back again.

Reviewed June 19, 2019

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9.6
Exceptional
Firdaus from Singapore
Family with young children
3-Bedroom Premier Apartment with Private Pool B
Stayed 2 nights in June 2019

3 BR Apartment with Private Pool”

Affordable 3 BR apartment with private pool. Great with extended families and kids! Located in the heart of JB.

Reviewed June 25, 2019

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6.8
Good
San from Singapore
Family with young children
3 Bedroom Apartment
Stayed 2 nights in March 2019

KSL 3-bedroom apartment”

Checking in/out was a breeze. Ample parking space. Good news is you have a wifi router in the apartment. Bad news is, wifi has very poor signal. Apartment was FULL of cockroaches from the kitchen, living area including sofas and carpet, to the toilet. TERRIBLE. Front desk is only available from the morning till 11pm. Not a good one especially when you have any queries after hours. No telephone in the apartment, so, in the event of an emergency, you're screwed for sure. Food, everywhere. No way this "resort" deserves a recommendation.

Reviewed March 19, 2019

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8.8
Excellent
Rabiatul from Singapore
Family with teens
3 Bedroom Apartment
Stayed 2 nights in December 2018

Worth it!”

This was our 2nd time staying in this apartment, and it was well worth the money. They even have wifi in the rooms now 😊 Will definitely come back again next time ☺️

Reviewed December 29, 2018

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6.0
Ann from South Korea
Family with young children
3 Bedroom Apartment
Stayed 5 nights in July 2018

Difference between Hotel & Resot and the Apartment”

We booked the apartment side (which is a whole other section of the complex) and it was awful mainly because of the staff. The staff, especially the reception, were unbelievably rude and not helpful at all. The complex itself is amazing in that anything and everything you could ever want/need are there. Grocery store, restaurants, coffee/dessert cafes, movie theater, pool, shopping, pampering are all there. You literally do not need to leave the complex at all. But I definitely recommend booking the Hotel & Resort and avoid the Apartments completely!

Reviewed August 24, 2018

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Dear Ann, Warmest greetings from KSL Hotel & Resort, Malaysia! Thank you for choosing us and sharing your kind review. We are glad to hear that you had a pleasant stay with us & enjoyed the facilities and services provided. We have duly noted the front desk issue you had highlighted. Your feedback will definitely be shared with the team for better improvement. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!

Responded September 21, 2018
KSL Hotel & Resort - Apartment
7.6
Very good
Siti from Singapore
Family with young children
3 Bedroom Apartment
Stayed 1 night in September 2019

Apartment has no wifi and view is too closed to opposite condo”

The place is clean, safe. But for travellers like me who crossed the border for a one night stay, we didnt buy any calling cards as we thought there will be wifi. But neh. Apartment super close to opposite condo. I feel like sleeping in my own house in Singapore, minus wifi. Prefer the hotel than apartment.

Reviewed October 05, 2019

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