KSL Hotel & Resort
KSL Hotel & Resort
See all 65 photos

"Huge rooms and very comfy, big balcony with great city view."

Lindy

May 14, 2018

Deluxe Triple - Guestroom KSL Hotel & Resort
Deluxe Triple - Guestroom
See all 65 photos
Lobby KSL Hotel & Resort
Lobby
See all 65 photos
Swimming pool [outdoor] KSL Hotel & Resort
Swimming pool [outdoor]
See all 65 photos
Fitness center KSL Hotel & Resort
Fitness center
See all 65 photos
See map KSL Hotel & Resort
See map
Excellent
Location
8.5
See all 65 photos KSL Hotel & Resort
See all 65 photos
Removed from saved list

KSL Hotel & Resort

Excellent location
Stay in the heart of Johor Bahru - See what's nearby
Very good
From 29838 reviewsSee what guests said
7.7
Recommended by 89% of guests
  • Airport transfer

  • Heart of the city

  • Hot tub

  • Sauna

Room choices
7.6
Very good
Room comfort & quality
This property is in high demand!Booked 106 times in the last 24 hours | 51 travelers are looking at this property right now
3 Bedroom Apartment
3 Bedroom Apartment
...
  • City view
  • 139 m²/1496 ft²
  • 1 single bed and 1 queen be...
Enter dates to see prices
2-Bedroom Premier Apartment with 1 King Bed, 1 Single Bed and Private Pool
2-Bedroom Premier Apartment with 1 King Bed, 1 Single Bed and Private Pool
...
  • Pool view
  • 85 m²/915 ft²
  • 1 single bed
Enter dates to see prices
Penthouse Apartment
Penthouse Apartment
...
  • City view
  • 270 m²/2906 ft²
  • 1 king bed
Enter dates to see prices
2-Bedroom Premier Apartment with 1 King Bed, 1 Queen Bed and Private Pool
2-Bedroom Premier Apartment with 1 King Bed, 1 Queen Bed and Private Pool
...
  • Pool view
  • 85 m²/915 ft²
  • 1 king bed
Enter dates to see prices
 4 Bedroom Apartment
4 Bedroom Apartment
...
  • City view
  • 170 m²/1830 ft²
  • 1 single bed and 2 queen be...
Enter dates to see prices
3-Bedroom Executive Penthouse B
3-Bedroom Executive Penthouse B
...
  • City view
  • 270 m²/2906 ft²
  • 1 king bed
Enter dates to see prices
3-Bedroom Executive Penthouse A
3-Bedroom Executive Penthouse A
...
  • City view
  • 270 m²/2906 ft²
  • 1 king bed
Enter dates to see prices
Bluebell Suite
Bluebell Suite
...
  • City view
  • 78 m²/840 ft²
  • 1 single bed and 1 queen be...
Enter dates to see prices
3-Bedroom Premier Apartment
3-Bedroom Premier Apartment
...
  • Pool view
  • 139 m²/1496 ft²
  • 1 king bed
Enter dates to see prices
3-Bedroom Premier Apartment with Private Pool B
3-Bedroom Premier Apartment with Private Pool B
...
  • Pool view
  • 120 m²/1292 ft²
  • 1 king bed
Enter dates to see prices
Have a question for KSL Hotel & Resort?
Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
More about KSL Hotel & Resort

More about KSL Hotel & Resort

"Excellent view n my whole family enjoyed our stay here:)"

Reviewed April 9, 2018

Xu from Singapore

|

Family with young children

An overview

Show more

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

What to eat nearby

Asian cuisine
Asian cuisine
Infusion
30 m Asian, Chinese, European
Taiwan Recipe
180 m Asian, Taiwanese
Twilight Bar & Lounge
240 m Asian, Bar, Chinese
Chinese cuisine
Chinese cuisine
One Asea
240 m Chinese
Farmland Porridge Steamboat
290 m Chinese
Hock Heng Pandan Beef Ball
760 m Chinese, Minority Chinese
Cafe
Cafe
My Pitstop Cafe & Bistro
670 m Cafe
Scribble Garden Cafe
750 m Cafe
Sweet Blossom Coffee Roasters
890 m Cafe

What they offer

"Buffet breakfast is good with lots of varieties and deliciou..."

Khairun B. from Singapore

|

Group
Show less

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show more

Property's guest policies

Show more

Some helpful facts

Show more

Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Real reviews from real guests

Agoda Reviews (29838)Booking.com Reviews (6991)
7.7
Cleanliness7.6
Facilities7.5
Location8.5
Room comfort and quality7.6
Service7.5
Value for money7.6
Provided by verified guests of Agoda
Filter guest comments by:
Language
English
Bahasa Indonesia
简体中文
Bahasa Malaysia
more
Room type
Bluebell Suite
Camellia Suite Premier
Caladium Suite
Camellia Suite
more
Search reviews
Now you can search for any keyword within the reviews
Showing 22367 verified guest comments
12345
6.8
Good
Tasha from Malaysia
Family with young children
Superior Triple
Stayed 1 night in September 2018
Kids will love this place. ”
The staffs shall be more friendly.
Reviewed September 22, 2018
8.4
Excellent
peter from Singapore
Couple
Superior King
Stayed 2 nights in September 2018
Hotel stay experience”
Was there for a 2 nights stay. The hotel was well kept and customer service s are friendly. Room are surprisingly so quiet at night which make sleeping so enjoyable. Will definitely be one of my favourite hotel stay if I will go JB again. 5⭐️!
Reviewed September 22, 2018
7.2
Very good
Hera from Singapore
Group
Superior Queen
Stayed 1 night in September 2018
Nice”
Enjoyable staycation
Reviewed September 22, 2018
8.0
Excellent
SHIRLEEN from Singapore
Couple
Superior King
Stayed 1 night in May 2018
Good Location”
Connected to KSL mall, good location. However, pillows were smelly. Cleanliness needs to be improved.
Reviewed September 22, 2018
3.2
Helen from Singapore
Couple
Superior Queen
Stayed 1 night in September 2018
We were really disappointed with the room we stayed. The bed is dirty and the flooring is uneven . ”
The chair has stain on it . The whole room has a very unpleasant smell - like sweaty smell. The aircon was really noisy. Especially the bed, it was not comfortable at all. The bed was too soft .
Reviewed September 21, 2018
Dear Helen, Warmest greetings from KSL Hotel & Resort, Malaysia! Thank you for your recent stay and sharing your valuable feedback to us. We are sorry to hear about the unpleasant experience your encountered during your stay. Your comments on the cleanliness of room and aircon noisy been duly noted and definitely will share with relative department to ensure improvement. We hope to have the honour to serve you again. Thank you and have a pleasant day!
Responded September 22, 2018
KSL Hotel & Resort
4.8
Lim from Singapore
Family with young children
Superior Triple
Stayed 1 night in June 2018
toilet”
toilet bowl choke again after asking for room service. Wi-Fi not connected.
Reviewed September 21, 2018
8.0
Excellent
Goh from Singapore
Family with young children
Superior King
Stayed 1 night in December 2017
Good location”
Have been staying in this hotel twice as the hotel is just above KSL mall. Great for families with young children as they have a small dino park swimming pool that children will enjoy. Check-in and check-out are quite slow.
Reviewed September 21, 2018
Dear Goh, Warmest greetings from KSL Hotel & Resort, Malaysia! Thank you for choosing us and sharing your kind review. We are glad to hear that you had a pleasant stay with us & enjoyed the facilities and services provided. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
Responded September 22, 2018
KSL Hotel & Resort
8.4
Excellent
Margaret from Singapore
Family with young children
Superior King
Stayed 1 night in September 2018
Convenient location”
Convenient location Ksl has all the shopping one requires Suitable for you guys kids
Reviewed September 20, 2018
Dear Margaret, Warmest greetings from KSL Hotel & Resort, Malaysia! Thank you for choosing us and sharing your kind review. We are glad to hear that you had a pleasant stay with us & enjoyed the facilities and services provided. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
Responded September 22, 2018
KSL Hotel & Resort
10.0
Exceptional
Eric from Singapore
Family with young children
Premier Deluxe - 1 King Bed with Shower
Stayed 2 nights in September 2018
good”
good
Reviewed September 20, 2018
Dear Eric, Warmest greetings from KSL Hotel & Resort, Malaysia! Thank you for continuous support and sharing your kind review. We are glad to hear that you had a pleasant stay with us & enjoyed the facilities and services provided. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
Responded September 22, 2018
KSL Hotel & Resort
8.4
Excellent
rainer
Group
Superior Twin
Stayed 2 nights in September 2018
Weekend staycation”
Second time staying here. Great value for money hotel for weekend staycation.
Reviewed September 20, 2018
Dear rainer, Warmest greetings from KSL Hotel & Resort, Malaysia! Thank you for continuous support and sharing your kind review. We are glad to hear that you had a pleasant stay with us. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
Responded September 22, 2018
KSL Hotel & Resort
8.0
Excellent
Gladys from Singapore
Group
4 Bedroom Apartment
Stayed 1 night in September 2018
4 bdroom apartment”
It's sufficient space for big group for an overnight stay at JB. Just find that their lobby staff is not very customer-oriented. Would be great if the room has a phone to do local calls.
Reviewed September 20, 2018
Dear Gladys, Warmest greetings from KSL Hotel & Resort, Malaysia! Thank you for your recent stay and sharing your kind review with us. We are glad to hear that you had a pleasant stay with us. We have duly noted the front desk issue you had highlighted. Your feedback will definitely be shared with the team for better improvement. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
Responded September 22, 2018
KSL Hotel & Resort
8.0
Excellent
Joanne from Singapore
Couple
Superior King
Stayed 1 night in September 2018
Nice Staycation”
Location is fantastic with KSL Mall located just below. Room is clean, however the shut down n power up of the aircon is very disturbing.
Reviewed September 20, 2018
Dear Joanne, Warmest greetings from KSL Hotel & Resort, Malaysia! Thank you for your recent stay and sharing your kind review with us. We are glad to hear that you had a pleasant stay with us. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
Responded September 22, 2018
KSL Hotel & Resort
10.0
Exceptional
TAN from Singapore
Family with young children
Superior Triple
Stayed 3 nights in May 2018
excellent choice..”
nice swimming pool for the kids
Reviewed September 19, 2018
Dear TAN, Warmest greetings from KSL Hotel & Resort, Malaysia! Thank you for choosing us and sharing your kind review. We are glad to hear that you had a pleasant stay with us & enjoyed the facilities and services provided. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
Responded September 22, 2018
KSL Hotel & Resort
7.6
Very good
Miko from Singapore
Couple
Superior King
Stayed 2 nights in September 2018
Cleaniness bad..”
Dusty room.. bed cover and blanket was dusty dirty result me to have itchy and scratchy red spot all over.. Got a bottle of mineral water from housekeeping and water was cloudy!
Reviewed September 19, 2018
Dear Miko, Warmest greetings from KSL Hotel & Resort, Malaysia! Thank you for continuous support and sharing your kind review. We are sorry to hear about the unpleasant experience your encountered during your stay. Your comments on the cleanliness of room been duly noted and definitely will share with relative department to ensure improvement. We hope to have the honour to serve you again. Thank you and have a pleasant day!
Responded September 22, 2018
KSL Hotel & Resort
3.6
Sulastri from Singapore
Family with young children
Superior Triple
Stayed 2 nights in September 2018
Unpleasant Stay”
1st impression when we came to KSL, wow .. nice hotel. Check in super slow. Front office not responsive. Unclear. Then stepped in room, terrible smell. Unpleasant to look at. Dirty. Bed were uncomfortable. Pressed housekeeping button and no ringing of door bell. Came back to room, housekeeping nvr clear room .. claimed we put DND but we dis not we just press no ringing button. Manager navin was rude. Gave us alternatives of another room but we have to repack everything and shift. We said no obvy coz we are we 2 small kids.. at 12midnight how to shift rooms. Were explaining our unhappiness response was "whatever it is we can shift h to another room" did even bother listen to explanation frm customer. At last we agreed on late check put till 6pm.
Reviewed September 19, 2018
7.2
Very good
Haninah from Singapore
Group
Premier Deluxe - 1 King Bed with Bathtub
Stayed 1 night in September 2018
Good. 👍”
Wifi wasn't as strong, as opposed to the reviews. The bathtubs have to be cleaned because it was previously not cleaned before using it. The room was clean and good.
Reviewed September 19, 2018
Dear Haninah, Warmest greetings from KSL Hotel & Resort, Malaysia! Thank you for your recent stay and sharing your kind review with us. We are glad to hear that you had a pleasant stay with us. We have duly noted the WiFi connection and cleanliness of bathtub issue you had highlighted. Your feedback will definitely be shared with the team for better improvement. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
Responded September 21, 2018
KSL Hotel & Resort
8.8
Excellent
Bee from Singapore
Family with teens
Superior Twin
Stayed 1 night in September 2018
great location”
stayed many times previously but service was a concern. this time round, i found they have improved so much. kudos!
Reviewed September 19, 2018
Dear Bee, Warmest greetings from KSL Hotel & Resort, Malaysia! Thank you for continuous support and sharing your kind review. We are glad to hear that you had a pleasant stay with us. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
Responded September 22, 2018
KSL Hotel & Resort
8.0
Excellent
NG from Singapore
Family with teens
Superior Triple
Stayed 1 night in September 2018
CONVENIENT LOCATION”
Been to KSL many times for leisure and shopping but this is my first stay at KSL. Stay for a night only. Smooth check in, room wifi is strong and room is clean. The only minus point is during check out time, only one lift stop at your floor one at a time even though there are 4 lifts for every floor, thus by the time the lift reaches at our floor, it was full load of people and we had waited for almost 25 minutes in order to be able to take the lift.
Reviewed September 19, 2018
Dear NG, Warmest greetings from KSL Hotel & Resort, Malaysia! Thank you for choosing us and sharing your kind review. We are glad to hear that you had a pleasant stay with us & enjoyed the facilities and services provided. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
Responded September 22, 2018
KSL Hotel & Resort
10.0
Exceptional
Kenneth from Singapore
Family with teens
Superior Queen
Stayed 2 nights in September 2018
Great vocations spending at KSL”
Hi,our family had just finished our vocation,we spent 3days 2 nights at KSL,really a great experien,I loved it so much,the room,surroundings are so clean and comfortable,is so great with all shopping around us and great food waiting anytime,supper,I love it so much and will try one more time
Reviewed September 19, 2018
8.8
Excellent
Gek from Australia
Group
3 Bedroom Apartment
Stayed 1 night in September 2018
Big apartment convenient location . ”
Disappointed with bathrooms . Water all over n wet after rain shower. Bath tub shower leaking in master bedroom. Semi ensuite sink stuck ! Microwave is necessary in apartment !
Reviewed September 19, 2018
Dear Gek, Warmest greetings from KSL Hotel & Resort, Malaysia! Thank you for your recent stay and sharing your kind review with us. We appreciate your valuable feedback as it helps us to identify the areas we can improve the guest experience. Your comments will definitely be shared with the team for better improvement. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!
Responded September 22, 2018
KSL Hotel & Resort
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss