KSL Hotel & Resort
KSL Hotel & Resort
See all 65 photos
Deluxe Triple KSL Hotel & Resort
Deluxe Triple
See all 65 photos
Lobby KSL Hotel & Resort
Lobby
See all 65 photos
Swimming pool [outdoor] KSL Hotel & Resort
Swimming pool [outdoor]
See all 65 photos
Fitness center KSL Hotel & Resort
Fitness center
See all 65 photos
See map KSL Hotel & Resort
See map
Location
Excellent
8.5
See all 65 photos KSL Hotel & Resort
See all 65 photos
Removed from saved list

KSL Hotel & Resort

Stay in the heart of Johor Bahru
Have a question for KSL Hotel & Resort?
Very good
From 27119 reviewsSee what guests said
7.6
Recommended by 89% of guests
  • Airport transfer

  • Heart of the city

  • Hot tub

  • Sauna

Room choices
7.6
Very good
Room comfort & quality
55 travelers are looking at this property right nowBook now before it's too late!
3 Bedroom Apartment
3 Bedroom Apartment
...
  • City view
  • 139 m²/1496 ft²
  • 1 single bed and 1 queen be...
Enter dates to see prices
2-Bedroom Premier Apartment with 1 King Bed, 1 Single Bed and Private Pool
2-Bedroom Premier Apartment with 1 King Bed, 1 Single Bed and Private Pool
...
  • Pool view
  • 85 m²/915 ft²
  • 1 single bed
Enter dates to see prices
2-Bedroom Premier Apartment with 1 King Bed, 1 Queen Bed and Private Pool
2-Bedroom Premier Apartment with 1 King Bed, 1 Queen Bed and Private Pool
...
  • Pool view
  • 85 m²/915 ft²
  • 1 king bed
Enter dates to see prices
Penthouse Apartment
Penthouse Apartment
...
  • City view
  • 270 m²/2906 ft²
  • 1 king bed
Enter dates to see prices
 4 Bedroom Apartment
4 Bedroom Apartment
...
  • City view
  • 170 m²/1830 ft²
  • 1 single bed and 2 queen be...
Enter dates to see prices
3-Bedroom Executive Penthouse B
3-Bedroom Executive Penthouse B
...
  • City view
  • 270 m²/2906 ft²
  • 1 king bed
Enter dates to see prices
3-Bedroom Executive Penthouse A
3-Bedroom Executive Penthouse A
...
  • City view
  • 270 m²/2906 ft²
  • 1 king bed
Enter dates to see prices
Bluebell Suite
Bluebell Suite
...
  • City view
  • 78 m²/840 ft²
  • 1 single bed and 1 queen be...
Enter dates to see prices
3-Bedroom Premier Apartment
3-Bedroom Premier Apartment
...
  • Pool view
  • 139 m²/1496 ft²
  • 1 king bed
Enter dates to see prices
3-Bedroom Premier Apartment with Private Pool B
3-Bedroom Premier Apartment with Private Pool B
...
  • Pool view
  • 120 m²/1292 ft²
  • 1 king bed
Enter dates to see prices
Have a question for KSL Hotel & Resort?
Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
More about KSL Hotel & Resort

More about KSL Hotel & Resort

An overview

Show more

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

What to eat nearby

Asian cuisine
Asian cuisine
Infusion
30 mAsian, Chinese, European
Taiwan Recipe
180 mAsian, Taiwanese
Twilight Bar & Lounge
240 mAsian, Bar, Chinese
Chinese cuisine
Chinese cuisine
One Asea
240 mChinese
Farmland Porridge Steamboat
290 mChinese
Hock Heng Pandan Beef Ball
760 mChinese, Minority Chinese
Cafe
Cafe
My Pitstop Cafe & Bistro
670 mCafe
Scribble Garden Cafe
750 mCafe
Sweet Blossom Coffee Roasters
890 mCafe

What they offer

Show less

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show more

Guest policies

Show more

Some helpful facts

Show more

Announcements

Show more

Real reviews from real guests

Agoda Reviews (27119)Booking.com Reviews (6991)
7.6
Very good
Read reviews from:
Cleanliness7.6
Facilities7.5
Location8.5
Room comfort and quality7.6
Service7.4
Value for money7.5
Provided by verified guests of Agoda
Filter guest comments by:
Language
English
Bahasa Indonesia
简体中文
Bahasa Malaysia
more
Room type
Bluebell Suite
Camellia Suite Premier
Caladium Suite
Camellia Suite
more
Sort guest comments by:
Search reviews
Now you can search for any keyword within the reviews
Showing 21447 verified guest comments
12345
5.2
Ron from Singapore
Couple
Premier Deluxe - 1 King Bed with Bathtub
Stayed 1 night in May 2018
Horrible cleanliness”
Stayed over at KSL's Premier King Deluxe with Bathtub, upon check in, discovered disgusting pee stains on the toilet seat that was probably left for days. Called for room service, they cleaned the seat cover with the glass from the amenities table in our room and had the same glass placed back, horrible experience..
Reviewed May 22, 2018
9.2
Lisa from Indonesia
Group
Superior Twin
Stayed 2 nights in December 2017
Awesome”
It's a great experience and very convenient.
Reviewed May 22, 2018
9.2
Lisa from Indonesia
Group
Superior King
Stayed 2 nights in December 2017
Awesome”
It's a great experience and very convenient.
Reviewed May 22, 2018
9.2
Lisa from Indonesia
Family with young children
Superior Triple
Stayed 2 nights in February 2018
Getaway”
It's a great experience as I've always stayed in this hotel. It's very convenient too.
Reviewed May 22, 2018
7.2
OH from Singapore
Couple
Superior King
Stayed 1 night in March 2018
Perfect location”
Decent price with perfect location
Reviewed May 22, 2018
8.4
DOREEN from Singapore
Solo traveler
Superior Queen
Stayed 1 night in May 2018
Overall is good”
I think KSL shld train their receptionist to be more professional. At least greet customer with smile. The room light is a bit darkZ, it will be better if the room have more bright light. Overall staying in KsL is a good experience. Will come back again.
Reviewed May 22, 2018
Dear DOREEN, Warmest greetings from KSL Hotel & Resort, Johor Bahru! Thank you for your recent stay and sharing your kind review with us. We have duly noted the front desk and room conditions issue you had highlighted. Your feedback will definitely be shared with the team for better improvement. We look forward to welcoming you again in the near future. Book directly with our hotel website. We offer best rate online. Thank you and have a pleasant day!
Show more
KSL Hotel & Resort
8.0
KUAN from Malaysia
Group
3 Bedroom Apartment
Stayed 1 night in May 2018
Good improvement on cleanliness ”
2nd time to check into this apartment, stayed over the weekend for birthday celebration with friends. We stayed 3-bedroom apartment this time and was given high floor at 33rd storey. The cleanliness seem to improve this time. Service staff maintain their standard of good service. Connecting to shopping mall with lots of eateries around is definitely a plus point for the location of this hotel. Highly recommend for staycation over the weekend!
Reviewed May 21, 2018
6.4
Tan from Singapore
Couple
Superior Twin
Stayed 1 night in April 2018
Normal routine stay in malaysia”
Just normal hotel stay
Reviewed May 21, 2018
8.0
Melker from Singapore
Couple
Superior Queen
Stayed 1 night in May 2018
Excellent stay”
Good location beside mall. Environment is quiet, my room near the lift. But not noisy at all. Good customer service. Overall enjoyed our stay. We will come back again.
Reviewed May 21, 2018
5.6
kah from Singapore
Couple
Superior King
Stayed 1 night in May 2018
Crappy WIFI, Spoilt Fridge”
wifi is totally not usable and the fridge at my room 1910 was spoilt. Won’t be returning. Grand Paragon was cheaper and had much better wifi if you don’t mind that 5 mins walk from KSL.
Reviewed May 21, 2018
7.2
Ritha from Malaysia
Couple
Superior King
Stayed 1 night in May 2018
Very good”
Need to improvements for cooking it’s too oily.. Basic entertainment are available. Should have more entertainment or actives,games.. Should have free massage or spa for hotel customer. Need improvement in maintenance. Poor safety ,one of the customers fell down at entrance of dinosaur Swimming pool and he injury at his arm.. Staff are friendly and responsible.
Reviewed May 21, 2018
6.8
YU from Singapore
Couple
Superior Twin
Stayed 1 night in May 2018
Door access got problem”
Door unable to tap in using card provided. Maintanance work was done at night with loud drilling above our room and resulted in us not being able to sleep well. Requested for non-smoking room but strong smoke smell in the toilet from other air pipes. Perphaps it is due to poor air ventilation.
Reviewed May 21, 2018
8.8
Yew from Singapore
Couple
Superior King
Stayed 1 night in May 2018
Very good location hotel”
Will stay again on my July trip
Reviewed May 21, 2018
7.6
Irene from Singapore
Family with teens
3-Bedroom Executive Apartment with Private Pool A
Stayed 1 night in May 2018
Fun for kids with facilities like pool, table tennis, pool table. ”
Shopping, food, entertainment all in one location.
Reviewed May 21, 2018
7.2
Liyana from Singapore
Family with young children
Superior Twin
Stayed 3 nights in May 2018
Short birthday trip 4d3n”
im a regular here and this time i gt a free upgrade butsadly the room have aircon issues and bidet toilet issue .sweating thru the night as i thought i was heaty but its the aircon issue hence i called up the guest relation to get a change of room. within 10mins they have rectified and gt my room change immediately. service was improving but it would be great to have a phone on each floor to call down to guest relation shld we have card issue. I had a hard time to travel down again just to get my card rectified and rekey so that i could enter my room . tv channels need to improve further as all i see sand lookalike on the tv n cant even watch any show except news. mgmt pls look into this as i often stay weekly but some things need more improvement despite many feedbacks .This round i hapen to be unlucky when i stay here for 4days . even dial 0 for room dining for pre dawn at 3.45am to 4.30am no one answer the call for room dining .reception no answer as well very dissapointed.
Reviewed May 21, 2018
8.8
Zauyah from Singapore
Family with young children
3-Bedroom Premier Apartment with Private Pool A
Stayed 1 night in May 2018
Enjoyable stay”
Book a 3 bedroom with private bathroom. well equipped although shud have provide a microwave. All facilities are clean and they replenish towels. kids enjoy it as they can jump straight to the pool from the living room. pool is spacious. squarish. they have a few bedrooms with private pool and we realise the layouts and furniture are all unique from each other. security is ok. food is nearby. only minus point is that they should have offer room service or have the option for buffet breakfast for apartment guest.
Reviewed May 21, 2018
8.0
LAW from Malaysia
Family with young children
Superior Triple
Stayed 1 night in May 2018
Very good”
Overall very nice. Only the waiting time for lift is quite long.
Reviewed May 21, 2018
7.6
Min from Malaysia
Business traveler
Superior King
Stayed 2 nights in April 2018
convenient and clean room”
Need to validate parking every time you out from hotel, room is spacious and clean.
Reviewed May 20, 2018
4.8
Sam from Singapore
Family with young children
Superior Twin
Stayed 1 night in March 2018
Unhappy experience @KSL hotel...only advantage is its location next mall...would not recommend!”
Rather unhappy experiences @KSL hotel based on 2 overnight stays there. First stay was back in March 2018 and yesterday 19 May 2018. The room facility is lacking in maintenance with broken tap and sink in March stay and yesterday was rude customer service rendered and poor internet connectivity and usage. i will not recommend anyone with family or for leisure stay. i spoke with the manager directly about my unhappy experience and he only mentioned will investigate. i am doubtful much is done internally. Also he did not do anything to improve my stay and experience @KSL which is a disappointment. The Holiday Villa hotel stay is a more pleasant and welcoming one based on previous experience!
Reviewed May 20, 2018
10.0
LIAU from Singapore
Couple
Superior King
Stayed 1 night in May 2018
gd service ”
On sat evening their tower 1 all the TV totally shut down so they managed to let us to move to tower 2.
Reviewed May 20, 2018
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices