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Kumamoto Hotel Castle
Guestroom, Kumamoto Hotel Castle in Kumamoto
a tall building with a clock on top of it, Kumamoto Hotel Castle in Kumamoto
a large room with a lot of tables and chairs, Kumamoto Hotel Castle in Kumamoto
Lobby, Kumamoto Hotel Castle in Kumamoto
Interior view, Kumamoto Hotel Castle in Kumamoto
Interior view, Kumamoto Hotel Castle in Kumamoto

Removed from saved list

8.3

Excellent

1,092 reviews

1,092 reviews

Housekeeping8
View4
Shops1
See map

8.7

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Kamitori Street

130 m

Tateki Tani Statue

130 m

Takahashi Park

140 m

Statues of Shonan Yokoi and Ishin

140 m

Kumamoto Daijingu Shrine

190 m

Popular landmarks
Shimotori Shotengai

240 m

Kumamoto Castle

360 m

Kumamon Square

420 m

Kato Shrine

510 m

Kato Kiyomasa Statue

550 m

Closest landmarks
Shimotori Shotengai

240 m

Parco Kumamoto

250 m

Ruins of Miyamoto Musashi's Old Residence

260 m

Tsuruya Department Store

280 m

Catholic Tetori Church

290 m

Kumamoto Hotel Castle

4-2 Joto machi, Kumamoto, Kumamoto, Japan, 860-8565 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Kumamoto, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Kumamoto Castle. Rated with 3 stars, this high-quality property provides guests with access to massage and restaurant on-site.

Highlights

Located in heart of Kumamoto

Front desk [24-hour]

200 meters to public transportation

Inside city center

220 meters to Kamitori Shopping Street

Hygiene Plus

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Restaurants

Coffee shop

Bar

Laundry service

Your dates are popular among travelersUsers are booking a place in Kumamoto every 3 minutes on Agoda.com
Value for money8.2
Distance to city center3 km
Location rating8.7
Nearest airportKumamoto Airport (KMJ)
Distance to airport14.7 km

Rooms available at Kumamoto Hotel Castle

Exceptional
Room comfort & quality

9.3

Economy Twin Smoking
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 single beds and 1 sofa be...
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Castle Suite #815 - Non-Smoking
...
  • Room size: 73 m²/786 ft²
  • Outdoor view
  • 2 single beds
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Junior Suite - Castle View - Non-Smoking
...
  • Room size: 44 m²/474 ft²
  • Outdoor view
  • 2 single beds
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Deluxe Twin Room with Castle View - Non-Smoking
...
  • Room size: 31 m²/334 ft²
  • Outdoor view
  • 2 single beds
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Junior Suite - Castle View - Smoking
...
  • Room size: 44 m²/474 ft²
  • Outdoor view
  • 2 single beds
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Standard Single Non-Smoking
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 semi double bed
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Economy Twin Non-Smoking
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 single beds
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Superior Castle View Double Room - Non-Smoking
...
  • Room size: 28 m²/301 ft²
  • Outdoor view
  • 1 double bed
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Double Non-Smoking
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 double bed
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Superior Castle View Twin Room - Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • Park view
  • 2 single beds
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Frequently asked questions

What time is check-in and check-out at Kumamoto Hotel Castle?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Kumamoto Hotel Castle?

For those who wish to drive their own cars, Kumamoto Hotel Castle has a car park available for guests. Parking is available for a fee of 1000 JPY per day.

Is breakfast offered at Kumamoto Hotel Castle?

There's an additional charge of 2300 JPY for adults and 2300 JPY for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at Kumamoto Hotel Castle?

Kumamoto Hotel Castle does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Kumamoto Hotel Castle?

Torichosuji Tram Station is the closest train, metro, or bus station, about 190 m away from Kumamoto Hotel Castle.

What restaurants are nearby Kumamoto Hotel Castle?

Restaurants including Suganoya, Yokobachi and Sairo are popular in Kumamoto Hotel Castle’s neighborhood which is known as Kumamoto.

What popular shopping places are close to Kumamoto Hotel Castle?

Shopping options in Kumamoto Hotel Castle’s Kumamoto neighborhood include Shimotori Shotengai, Kamitori Shopping Street and Tsuruya Department Store.

What are popular attractions near Kumamoto Hotel Castle?

Kumamoto Hotel Castle’s location in the Kumamoto neighborhood makes it close to famous attractions including Kumamoto Castle, Suizenji Jojuen Garden and Sakuranobaba Johsaien.

What popular natural sightseeing spots are close to Kumamoto Hotel Castle?

Kumamoto Hotel Castle’s nearby natural sights include Ochozu no Mori, Kinpo Zan and Unganji - Reigando Cave located in the same Kumamoto area.

See map

Explore the neighborhood

What people love about Kumamoto Hotel Castle

  • 9.2

    Exceptional
    Location

    "For those that don't drive, there are buses and trams nearby the hotel, quite convenient to get around actually."

    Narakorn

    |

    December 11, 2022

  • 10

    Exceptional
    Location

    "The location was awesome - walking distance to many great local shoppings and restaurants, and the Kumamoto castle."

    Mika

    |

    July 23, 2022

  • 9.2

    Exceptional
    Location

    "Right next to the castle and shopping area so many things to do around the area way in to the night."

    Tirdsak

    |

    January 9, 2020

Property ranking|Compared to 315 Kumamoto properties
See all rankings
Room comfort score
9.3/10
Cheapest price score
Service score
8.9/10
Location score
8.7/10
Better than
98
%
of Kumamoto properties
Better than
95
%
of Kumamoto properties
Better than
94
%
of Kumamoto properties
Better than
90
%
of Kumamoto properties
Overall rating:

8.3

Excellent
1,092 reviews
Cleanliness
8.5
Facilities
7.8
Location
8.7
Read all reviews >
More about Kumamoto Hotel Castle

More about Kumamoto Hotel Castle

Kumamoto Hotel Castle

For travelers who want to take in the sights and sounds of Kumamoto, Kumamoto Hotel Castle is the perfect choice. Its convenient location right in the city center allows you more time to see all that Kumamoto has to offer.
All offerings provided by Kumamoto Hotel Castle help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes.
For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Kumamoto Hotel Castle. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at Kumamoto Hotel Castle. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service and air conditioning. For a bit of entertainment, guests will find television and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator is provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer and toiletries available in some guest bathrooms.


Dining and things to do

Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
A day in will be as fun as a day out with ranges of recreational activities offered at Kumamoto Hotel Castle. A relaxing end to every day is possible with a visit to the massage and salon. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area.


Around the property

Don't miss out on all that Kumamoto has to offer! Find that special item or souvenir that will commemorate your trip to Kumamoto at Shimotori Shotengai located 230 m away.


Reasons to stay here

Find rooms here that are cheaper than 91% of all other options in the city.
According to guests who stayed here, this hotel's room comfort is rated higher than 98% of other accommodations in Kumamoto.
Past guests love the staff and service here, rating it above 93% of the other accommodations in the city.

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Amenities and facilities

Very good
Facilities

7.8

Most talked about facilities

Housekeeping

5 mentions

Breakfast

3 mentions

Food & Dining

1 mention

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Japanese
  • Korean
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Massage
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [charges apply]

Food and dining

Breakfast options
  • American
  • Asian

Location

4-2 Joto machi, Kumamoto, Kumamoto, Japan, 860-8565
Excellent
Location

8.7

Airports
  • Kumamoto Airport (KMJ)
    14.7 km 52 min drive
  • Saga Airport (HSG)
    54.2 km
Public transportation
  • Torichosuji Tram Station
    200 m
  • Kumamotojo Shiyakushomae Tram Station
    330 m
Hospital or clinic
  • NTT Nishinihon Kyushu Hospital
    890 m
Shopping
  • Shimotori Shotengai
    240 m
Convenience store
  • 7 Eleven
    140 m
Cash withdrawal
  • ATM
    110 m

What's nearby

Popular landmarks
  • Shimotori Shotengai
    240 m
  • Kumamoto Castle
    360 m
  • Kumamon Square
    420 m
  • Kato Shrine
    510 m
  • Kato Kiyomasa Statue
    550 m
  • Sakuranobaba Johsaien
    600 m
  • Shinshigai Shotengai
    780 m
  • Former Hosokawa Mansion
    1.1 km
  • JR Kumamoto Station
    2.6 km
  • Suizenji Jojuen Garden
    2.8 km
Nearby landmarks
  • Kamitori Street
    130 m
  • Tateki Tani Statue
    130 m
  • Takahashi Park
    140 m
  • Statues of Shonan Yokoi and Ishin
    140 m
  • Kumamoto Daijingu Shrine
    190 m
  • Torichosuji Tram Station
    200 m
  • Kamitori Shopping Street
    220 m
  • Kumamotoshi Gendai Museum
    230 m
  • Contemporary Art Museum Kumamoto
    230 m
  • Daigeki Building
    230 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Notice of room renovation
    New guest room renewal opening schedule
    [3rd floor, 10th floor] Mid-February 2023 (planned)
    [4th floor, 5th floor, 6th floor, 7th floor] Late April 2023 (planned)
    *From February 2023, all rooms will be non-smoking.
    ◆ Guidance of construction period
    Construction period / November 1, 2022 to April 26, 2023 *Excluding Sundays, public holidays, and year-end and New Year holidays
    Floors subject to construction / some rooms on the 3rd, 4th, 5th, 6th, 7th and 10th floors
     Construction time / 09:00AM-05:00PM
    *The construction schedule is subject to change depending on the situation. Even outside the construction period, there may be traffic and noise from people involved in the construction.
    *There will be some noisy construction from 11:00AM to 03:00PM
    * Sales may be restricted on other floors due to factors such as noise.
    If you have any questions, please contact the property directly.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Getting around
  • Distance from city center3 km
Extras
  • Breakfast charge (unless included in room price)2300 JPY
The property
  • Number of rooms 179
  • Room voltage100
Parking
  • Daily parking fee1000 JPY

Reviews of Kumamoto Hotel Castle from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.5
Facilities7.8
Location8.7
Room comfort and quality9.3
Service8.9
Value for money8.2
High score for Kumamoto
Rating
9+ Exceptional (109)
8-9 Excellent (48)
7-8 Very Good (50)
6-7 Good (8)
<6 Below Expectation (22)
Time of the year
Mar - May (56)
Jun - Aug (48)
Sep - Nov (69)
Dec - Feb (64)
All guests (666)
All room types
All languages

Show reviews that mention 

Showing 237 verified guest comments
12345
10.0
Exceptional
Wai
Family with young children
Superior Castle View Twin Room - Non-Smoking
Stayed 2 nights in April 2019

Great service”

The hotel gives us a very good impression because the manager upgraded one of our rooms to a bigger one without extra charge so as to accommodate a baby bed in the room upon our request. The rooms are cosy and clean with magnificent view of the Kumamoto castle. Breakfast was good and the parking is just at the door of the hotel. The shopping and eateries are just 3 minutes walk from the hotel. I definitely will visit this hotel again if I am touring Kumamoto.

Reviewed April 14, 2019

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9.6
Exceptional
Thitakorn from Thailand
Family with teens
Superior Castle View Twin Room - Non-Smoking
Stayed 1 night in December 2018

Exceptional”

Location is just right. Cross the road you will reach Kumamoto Castle and its neighborhood places but sadly to see the Castle is still renovated. Reaching shopping and dining area are within 5 min walking. The energetic and willingness to serve are keys habit of all staffs here. Room is quite space than expected for the downtown area hotel like this.

Reviewed January 01, 2019

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10.0
Exceptional
Alexander from Japan
Family with young children
Superior Castle View Twin Room - Non-Smoking
Stayed 2 nights in October 2021

Great Stay!”

Fantastic stay. Value was off the charts. Staff was great.

Reviewed October 29, 2021

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10.0
Exceptional
wei from Hong Kong SAR, China
Group
Standard Triple Room Smoking 22‡u
Stayed 1 night in August 2019

Exceptional”

THE room is bigger than usual hotel room in japan

Reviewed August 23, 2019

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9.2
Exceptional
Tirdsak from Thailand
Couple
Superior Twin Room Non-Smoking 25‡u
Stayed 1 night in January 2020

Great stay in the best location”

Right next to the castle and shopping area so many things to do around the area way in to the night.

Reviewed January 09, 2020

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9.6
Exceptional
PEYHSIU from Taiwan
Couple
Stayed 2 nights in January 2019

Exceptional”

Very good location

Reviewed January 06, 2019

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8.4
Excellent
Ma from Philippines
Couple
Superior Castle View Double Room - Non-Smoking
Stayed 1 night in May 2019

Castle View”

The main attraction of this hotel is the castle view. Proximity to the city center and close to amenities as well.

Reviewed June 03, 2019

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7.6
Very good
Alvin from Singapore
Couple
Stayed 1 night in November 2018

Excellent location”

Directly across from the castle. Parking was a little inconvenient, but otherwise hotel was ok.

Reviewed March 27, 2019

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5.2
BENG from Indonesia
Couple
Superior Castle View Double Room - Non-Smoking
Stayed 2 nights in March 2019

Good Location near to the Castle”

Hotel in good location near to the Kumamoto Castle and also shopping areas of Shimotori and Kamitori are only less than 10min walk from the hotel. Everything else is just standard, not bad but also not specially good. Room quite comfortable and clean.

Reviewed March 19, 2019

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10.0
Exceptional
Michael from Australia
Couple
Economy Twin Non-Smoking
Stayed 1 night in July 2018

Excellent location, even more excellent staff”

Kumamoto is an interesting city in Kyushu. It is an old city, with excellent historical, cultural and educational facilities. The location of the hotel was directly across from the famous Kumamoto Castle, very close to the two light train tracks that criss cross the city. The staff were pleasant and well mannered, as would be expected in Japan, and also very helpful and informative. The room with a double bed was small, but very clean. Internet connection was free, but not especially efficient or fast. The staff at the check-in counter were well spoken in English. I would recommend the hotel most strongly, and would definitely be happy to stay there again on my next visit to Kumamoto.

Reviewed July 30, 2018

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9.0
Exceptional
Kim from United States
Couple
Economy Twin Non-Smoking
Stayed 1 night in June 2015

On the way stopover at Kumamoto”

location, staff friendliness, hotel condition

We loved this hotel and wished we could have stayed longer. The hotel is beautiful, well preserved from 1960 when it first opened. Spacious and lovely lobby. Staff very friendly and helpful. We drove to the hotel and got to park right in front, most convenient. Parking fee is 800 Yen per day which is totally worthwhile. Room is a bit old but well maintained. Location is great, walking distance to the castle, major shopping arcade, dept stores and restaurants. We didn't eat at the hotel. Strongly recommended for anyone planning a stopover to experience Kumamoto.

Reviewed June 09, 2015

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8.8
Excellent
Roger from Singapore
Family with teens
Standard Triple Room Non-Smoking 22‡u
Stayed 1 night in November 2018

Perfect location hotel ”

Hotel was walking distance to major shopping streets and Kumamoto Castle. Value for money! Staff was helpful calling ferry as we had to confirm if our car can board the ferry to Shimabara without reservation.

Reviewed November 21, 2018

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10.0
Exceptional
Michael from Australia
Couple
Economy Twin Non-Smoking
Stayed 2 nights in July 2018

Great hotel in a superb location”

Everything about the hotel was excellent. The room was small but very clean and comfortable. The staff were exceptionally helpful with information. I would definitely be most happy to stay there again on my next visit to Kumamoto, a charming city with excellent culture, history, educational facilities, and wonderful organic food.

Reviewed July 30, 2018

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7.2
Very good
Man from Hong Kong SAR, China
Family with young children
Superior Castle View Twin Room - Non-Smoking
Stayed 1 night in December 2017

Location is good”

Located right next to the kumamoto castle provided us with a good scenery view from our room. It is also easy to walk to the main street from the hotel. Breakfast is not buffet type, so may not be as many choices as expected. Room is clean and neat.

Reviewed January 02, 2018

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6.0
Aderine from Singapore
Solo traveler
Economy Single Room Non-Smoking 13‡u
Stayed 1 night in August 2017

Near Kumamoto Castle”

Besides located near the Kumamoto Castle, I can't really comment on the convenience of the location because I rented a car and drove around. Parking at the hotel is chargeable event for guests. Room is clean and comfortable.

Reviewed November 25, 2017

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10.0
Exceptional
Amarjeet from United Kingdom
Couple
Superior Castle View Double Room - Non-Smoking
Stayed 2 nights in October 2018

Exceptional”

Shame castle closed due to 2016 earthquake. We were not told beforehand.

Reviewed October 15, 2018

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9.2
Exceptional
Eric from Thailand
Family with young children
Economy Twin Non-Smoking
Stayed 1 night in December 2016

Great hotel, great location, great breakfast”

Great hotel for kumamoto

Reviewed December 29, 2016

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9.0
Exceptional
Suzanne from Australia
Solo traveler
Stayed 4 nights in December 2015

great location”

I received the paper everyday, the yukata was great and the location was perfect: right on the castle, tram lines and near the shopping district.

I cannot comment on the restaurants because I ate out, but they had a few. the room was clean and had all the Japanese mid range hotel features. Staff were extremely friendly and helpful.

Reviewed December 31, 2015

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8.3
Excellent
Yew from Singapore
Couple
Superior Castle View Double Room - Non-Smoking
Stayed 1 night in January 2016

Right at the doorstep of the castle”

Proximity to the castle. Great room. Close to shopping too!

Excellent room assigned. Just need to cross a road and the castle is there.

Reviewed January 09, 2016

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8.0
Excellent
Ying from Hong Kong SAR, China
Solo traveler
Stayed 2 nights in March 2018

Excellent location and good front office service”

Close to the castle and restaurants Able to view the castle from the room

Reviewed March 15, 2018

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