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Kyukaruizawa Kikyo, Curio Collection by Hilton
Twin Deluxe With Balcony - Bed, Kyukaruizawa Kikyo, Curio Collection by Hilton in Karuizawa
a table topped with plates of food, Kyukaruizawa Kikyo, Curio Collection by Hilton in Karuizawa
a kitchen counter filled with pots and pans, Kyukaruizawa Kikyo, Curio Collection by Hilton in Karuizawa
a living room filled with furniture and a large window, Kyukaruizawa Kikyo, Curio Collection by Hilton in Karuizawa
Swimming pool, Kyukaruizawa Kikyo, Curio Collection by Hilton in Karuizawa
Swimming pool, Kyukaruizawa Kikyo, Curio Collection by Hilton in Karuizawa

Removed from saved list

9

Exceptional

251 reviews

251 reviews

See map

8.8

Excellent

Location rating score

Excellent location - 10 meters from city center
Excellent for walking
Parking
FREE
Walkable places
Trick Art Museum Karuizawa

90 m

Schokoladenburg

160 m

Kitzbühl

310 m

Delicatessen Kitzbühl

310 m

Manpei St

410 m

Popular landmarks
Kyukaruizawa Ginza-dori

590 m

St.Paul's Catholic Church Karuizawa

700 m

Karuizawa prince shopping plaza

1.5 km

Hiroshi Senju Museum Karuizawa

3.8 km

Harunire Terrace

3.9 km

Closest landmarks
Kauizawa Tourism Hall

90 m

Foundry Karuizawa

480 m

Asama Kogen Nojo Shop

480 m

United Church of Christ in Japan Karuizawa Church

510 m

Chauffor

540 m

Kyukaruizawa Kikyo, Curio Collection by Hilton

491-5, Karuizawa, Karuizawa-Machi, Kitasaku-gun, Nagano, JAPAN, Karuizawa, Karuizawa, Japan, 389 0102 - See map

In addition to the standard of Hilton CleanStay, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Karuizawa part of Karuizawa, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Karuizawa prince shopping plaza. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Sparkling clean

880 meters to public transportation

Check-in [24-hour]

580 meters to Kyukaruizawa Ginza-dori

Free Wi-Fi in all rooms!

Hilton CleanStay

Clean and Ready for you

Facilities

Front desk [24-hour]

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Spa

Luggage storage

Car power charging station

Your dates are popular among travelersUsers are booking a place in Karuizawa every 6 minutes on Agoda.com
Value for money8.6
Distance to city center0 km
Location rating8.8

Rooms available at Kyukaruizawa Kikyo, Curio Collection by Hilton

Twin Courtyard Suite
...
  • Room size: 56 m²/603 ft²
  • Courtyard view
  • 2 semi double beds or 1 sin...
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Twin Courtyard Deluxe
...
  • Room size: 49 m²/527 ft²
  • Courtyard view
  • 2 semi double beds
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Twin Premium
...
  • Room size: 56 m²/603 ft²
  • Non-smoking
  • 2 semi double beds or 2 sin...
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Twin Deluxe With Balcony
...
  • Room size: 48 m²/517 ft²
  • Nature view
  • 2 semi double beds
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Twin Superior
...
  • Room size: 36 m²/388 ft²
  • Garden view
  • 2 semi double beds
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Twin Prm Tatami Corner Rm
...
  • Room size: 56 m²/603 ft²
  • Street view
  • 2 semi double beds and 2 fu...
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Courtyard Deluxe Twin Room with Balcony
...
  • Room size: 48 m²/517 ft²
  • Non-smoking
  • 2 single beds
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Premium Twin Room
...
  • Room size: 56 m²/603 ft²
  • Non-smoking
  • 2 semi double beds
Enter dates to see prices
Deluxe Room - Twin
...
  • Room size: 48 m²/517 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Courtyard Twin Suite
...
  • Room size: 56 m²/603 ft²
  • Non-smoking
  • 2 semi double beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Kyukaruizawa Kikyo, Curio Collection by Hilton?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Kyukaruizawa Kikyo, Curio Collection by Hilton?

A stay at Kyukaruizawa Kikyo, Curio Collection by Hilton also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Kyukaruizawa Kikyo, Curio Collection by Hilton has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Karuizawa with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Kyukaruizawa Kikyo, Curio Collection by Hilton?

Wake up to a great buffet breakfast at Kyukaruizawa Kikyo, Curio Collection by Hilton. A selection of food types including western and asian breakfast options is available for guests. There's an additional charge of 4351 JPY for adults and 2735 JPY for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Kyukaruizawa Kikyo, Curio Collection by Hilton?

Kyukaruizawa Kikyo, Curio Collection by Hilton features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. Western cuisine is available for guests. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.

Can special events be hosted at Kyukaruizawa Kikyo, Curio Collection by Hilton?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Kyukaruizawa Kikyo, Curio Collection by Hilton. Small or intimate events like birthday parties and honeymoons can also be accomodated.

Can business events be hosted at Kyukaruizawa Kikyo, Curio Collection by Hilton?

On-site venues and convenient event services make Kyukaruizawa Kikyo, Curio Collection by Hilton an ideal choice for hosting events such as seminars, conferences and meetings. The 3 venues can accommodate you and your guests. An extensive range of facilities and services including projector or LED display, free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Kyukaruizawa Kikyo, Curio Collection by Hilton?

Kyukaruizawa Kikyo, Curio Collection by Hilton does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Kyukaruizawa Kikyo, Curio Collection by Hilton?

The closest train, metro, or bus station to Kyukaruizawa Kikyo, Curio Collection by Hilton is Kusakaru Kotsu, 890 m away.

What restaurants are nearby Kyukaruizawa Kikyo, Curio Collection by Hilton?

Restaurants including Kawakamian, Pyrenees and Old Karuizawa Hotel Restaurant Kobushi are popular in Kyukaruizawa Kikyo, Curio Collection by Hilton’s neighborhood which is known as Karuizawa.

What popular shopping places are close to Kyukaruizawa Kikyo, Curio Collection by Hilton?

Shopping options in Kyukaruizawa Kikyo, Curio Collection by Hilton’s Karuizawa neighborhood include Karuizawa prince shopping plaza, Harunire Terrace and Kyukaruizawa Ginza.

What are popular attractions near Kyukaruizawa Kikyo, Curio Collection by Hilton?

Kyukaruizawa Kikyo, Curio Collection by Hilton’s location in the Karuizawa neighborhood makes it close to famous attractions including Kyukaruizawa Ginza-dori, Stone Church and Karuizawachurch.

What popular natural sightseeing spots are close to Kyukaruizawa Kikyo, Curio Collection by Hilton?

Kyukaruizawa Kikyo, Curio Collection by Hilton’s nearby natural sights include Shiraito Falls, Sengataki Fall and Karuizawa Yacho no Mori located in the same Karuizawa area.

See map

Explore the neighborhood

What people love about Kyukaruizawa Kikyo, Curio Collection by Hilton

  • 9.6

    Exceptional
    Location

    "Great service Good location Food is the best !!!"

    chanchai

    |

    December 29, 2022

  • 9.6

    Exceptional
    Location

    "Location is perfect to go around Kyu-Karuizawa and every staff was so nice to treat to our family with kids ."

    yuko

    |

    April 2, 2022

  • 9.6

    Exceptional
    Spaciousness

    "Room is spacious."

    Josephine

    |

    February 2, 2019

Overall rating:

9

Exceptional
245 reviews
Cleanliness
9.5
Facilities
9.0
Location
8.8
Read all reviews >
More about Kyukaruizawa Kikyo, Curio Collection by Hilton

More about Kyukaruizawa Kikyo, Curio Collection by Hilton

Kyukaruizawa Kikyo, Curio Collection by Hilton

Enjoy all that Karuizawa has with a stay at Kyukaruizawa Kikyo, Curio Collection by Hilton, with its convenient location close to the city center. The hotel offers easy access to the city's must-see destinations.
All offerings provided by Kyukaruizawa Kikyo, Curio Collection by Hilton help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Karuizawa is made even more convenient with the taxi and shuttle services available at the hotel. For guests arriving by car, parking is provided free of charge.
Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the laundry service keeps your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Kyukaruizawa Kikyo, Curio Collection by Hilton. For health reasons, smoking is not permitted anywhere inside the hotel.
For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at Kyukaruizawa Kikyo, Curio Collection by Hilton. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Every stay is a new experience with various interesting room layout options at Kyukaruizawa Kikyo, Curio Collection by Hilton, including rooms with separate living room and balcony or terrace. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Kyukaruizawa Kikyo, Curio Collection by Hilton. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
A day in will be as fun as a day out with ranges of recreational activities offered at Kyukaruizawa Kikyo, Curio Collection by Hilton. Have fun with your fellow guests and indulge in winter's best snow activities, knowing that ski slopes can easily be accessed. A relaxing end to every day is possible with a visit to the massage, spa and sauna. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.

Show less

Amenities and facilities

Exceptional
Facilities

9

Most talked about facilities

Breakfast

3 mentions

Housekeeping

2 mentions

Food & Dining

1 mention

Languages spoken
  • English
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Massage
  • Sauna
  • Skiing
  • Spa
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Coffee shop
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Chapel
  • Concierge
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Shrine
  • Smoke-free property
  • Smoking area
For the kids
  • Kids meal
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Free bottled water
  • Hair dryer
  • Refrigerator

Food and dining

Restaurants on site
SONORITÉ
  • Cuisine: French

Location

491-5, Karuizawa, Karuizawa-Machi, Kitasaku-gun, Nagano, JAPAN, Karuizawa, Karuizawa, Japan, 389 0102
Excellent
Location

8.8

What's nearby

Popular landmarks
  • Kyukaruizawa Ginza-dori
    590 m
  • St.Paul's Catholic Church Karuizawa
    700 m
  • Karuizawa prince shopping plaza
    1.5 km
  • Hiroshi Senju Museum Karuizawa
    3.8 km
  • Harunire Terrace
    3.9 km
  • Karuizawachurch
    4.0 km
  • Karuizawa Hoshino Area
    4.1 km
  • Stone Church
    4.2 km
  • Karuizawa Taliesin
    4.3 km
  • Shiraito Falls
    7.3 km
Nearby landmarks
  • Trick Art Museum Karuizawa
    90 m
  • Kauizawa Tourism Hall
    90 m
  • Schokoladenburg
    160 m
  • Kitzbühl
    310 m
  • Delicatessen Kitzbühl
    310 m
  • Manpei St
    410 m
  • KyuKaruizawamorino Museum
    430 m
  • Karuizawa New Art Museum
    430 m
  • Kyukaruizawa Ginza
    430 m
  • Foundry Karuizawa
    480 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Guests who reserved a room with dinner must check in before 07:30 PM or dinner cannot be served and no refund provided.
  • Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.
  • The restaurants around the area are limited and may close early in the evening. Dining options may be difficult to find after 08:00 PM.
  • Pets are strictly not allowed at the property.
  • Guests must inform the property of each guest’s gender so that proper room amenities can be set up.
  • Please count your children under the age of 18 as adult if they need both of their own bedding and meals.
    If counted as children, the cost for bedding and meals for children are not included in the total rate.
    Guests over the age of 18 will be charged as adult rates.
    In either case, please add as adult to the number of guests when making the booking.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until12:00
  • Check-out until12:00
Getting around
  • Distance from city center0 km
  • Travel time to airport (minutes)240
Extras
  • Breakfast charge (unless included in room price)4351 JPY
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors3
  • Number of restaurants2
  • Number of rooms 50
  • Room voltage100
  • Year property opened2018
  • Most recent renovation2018
Parking
  • Daily parking fee0 JPY

Reviews of Kyukaruizawa Kikyo, Curio Collection by Hilton from real guests

Provided by verified guests of Agoda
9.0
/
10
Cleanliness9.5
Facilities9.0
Location8.8
Service9.4
Value for money8.6
High score for Karuizawa
Rating
9+ Exceptional (71)
8-9 Excellent (11)
7-8 Very Good (7)
6-7 Good (4)
<6 Below Expectation (4)
Time of the year
Mar - May (7)
Jun - Aug (16)
Sep - Nov (35)
Dec - Feb (39)
All guests (245)
All room types
All languages

Show reviews that mention 

Showing 97 verified guest comments
12345
10.0
Exceptional
Nicholas from Singapore
Couple
Twin Deluxe With Balcony
Stayed 1 night in March 2020

Truly Exception Service and Super Comfy room!”

Truly amazing service starting from Emails with hotel reservation (I was attended to by Akiho with such amazing speed and arrangements), excellent pickup shuttle service, amazing greeting and send-off by the front desk staff (sorry I forgot his name but his cheerfulness made my morning!) and another excellent send-off by the driver at the train station too! Amazing service team and super comfortable room too! Will definitely be coming back!

Reviewed March 08, 2020

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10.0
Exceptional
CHIA from Taiwan
Family with teens
Twin Superior
Stayed 2 nights in January 2019

Excellent Service !”

It's quite big hotel/room comparing other JP hotel, Staff is very nice to help us and we feel very happy & comfortable to stay in this hotel; Public bath is also clean and wonderful, have to try it absoluately. Dinner we enjoy the France 料理 they recommanded, it's very GOOD, not only taste but also can see the artwork in each plate; We will visit again when staying in 輕井澤~

Reviewed January 24, 2019

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9.6
Exceptional
yuko from Japan
Family with young children
Twin Premium
Stayed 1 night in March 2022

Friendly staff and comfortably clean !”

Location is perfect to go around Kyu-Karuizawa and every staff was so nice to treat to our family with kids . The big public bath on the basement was not natural hot spring , but we really enjoy to soak ourselves in a big bath tub and sauna. One point was the amenity in the bath room was my favorite brand La Casta ! I strongly recommend to visit here.

Reviewed April 02, 2022

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9.6
Exceptional
OI from Hong Kong SAR, China
Solo traveler
Twin Courtyard Deluxe
Stayed 1 night in October 2019

Stylish and best service”

Room is great, stylistic and comfortable. Free drinks, nesspresso coffee and snacks are more than enough, hot spa is good, pick up car between station and the hotel is very convenience, staffs are professional and helpful, overall it is a best hotel. I highly recommend.

Reviewed October 19, 2019

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10.0
Exceptional
Cheng from Taiwan
Group
Twin Prm Tatami Corner Rm
Stayed 1 night in March 2019

Very impressive !”

This hotel provides high quality of service,and every member of staffs is very kind !

Reviewed March 03, 2019

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9.6
Exceptional
Josephine from Taiwan
Couple
Twin Deluxe With Balcony
Stayed 2 nights in January 2019

Exceptional”

Pros: Provides free shuttle to and from karuizawa station anytime during the stay upon request. Hilton member receives complimentary drinks at the lounge. Room is spacious. Cons: very dry. One humidifier not nearly sufficient. (Not really a con)

Reviewed February 02, 2019

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10.0
Exceptional
Ka
Couple
Twin Deluxe With Balcony
Stayed 1 night in January 2019

Great Service”

Warm-hearted staff with client-friendly services.

Reviewed January 10, 2019

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8.8
Excellent
Shan from Hong Kong SAR, China
Couple
Twin Courtyard Deluxe
Stayed 1 night in November 2019

Comfortable ”

Comfortable and clean hotel but breakfast is not good

Reviewed November 10, 2019

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8.0
Excellent
Shanchih from Taiwan
Family with teens
Twin Deluxe With Balcony
Stayed 2 nights in December 2019

Perfect stay in Kiki.”

This hotel is not nearby the station, however they provide free shuttle service anytime. Very comfort room and very good experience by the hotel officers.

Reviewed January 06, 2020

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9.6
Exceptional
sugiarto from Indonesia
Group
Stayed 1 night in December 2017

great experienced”

we had booked 6rooms, all of the rooms were 50m2 , very2 big compared to others in japan, even the bathroom, the rooms had 2single beds n 2 small double beds, very comfortable for my family, n it was surprised , the all of mini bar n refrigerate inside were free, free welcome drinks n snack, n breakfast were french buffet style...all of us were very satisfied , if u wanna go to prince shopping n ski resort, there were free shuttle bus , it was a great experience in karuizawa, wonderfull holidays..many thanks kyu karuizawa n agoda

Reviewed January 06, 2018

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10.0
Exceptional
Yin from Hong Kong SAR, China
Couple
Stayed 1 night in November 2017

Cozy stay and warm services”

The hotel is cozy and comfortable. The room and lounge are roomy and well-decorated. Staff are well-trained with good English and providing warm and professional services. The breakfast was great and the pantry inside the room was excellent. I will stay at Kyu Karuizawa Hotel if I visit here again.

Reviewed November 14, 2017

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Thank you for staying at "Kyu Karuizawa Hotel" this time. It was nice to have had a pleasant Karuizawa life. Please visit "Kyu Karuizawa Hotel" when you come to Karuizawa.

Responded December 02, 2017
Kyukaruizawa Kikyo, Curio Collection by Hilton
9.2
Exceptional
suchen from China
Solo traveler
Stayed 1 night in January 2018

Exceptional”

The French cuisine dinner was awesome even better than the 2 star Michelin French one I have had before. The breakfast was so so. Maybe from my personal side I don’t like the buffer style dining in a fancy hotel. Next time shall try summer season in there. During winter the whole Karuizawa is a little bit depressed if you are not a big fan of Outlet or skiing.

Reviewed January 06, 2018

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9.2
Exceptional
Kim from Hong Kong SAR, China
Group
Stayed 2 nights in December 2017

Great food and fabalous service”

The breakfast there was do good that trumped many five stars hotel. The first day we had amazing lobster and the second day was egg of your choice. The egg of your choice was not the everyone poached egg and fruef egg, it was egg benefict and french toast etc. Simply unforgettable. The hotel will change hand soon. I truly hope that the service and food quality can be maintained.

Reviewed December 16, 2017

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Thank you for staying at "Kyu Karuizawa Hotel" this time. It is a privilege to have enjoyed the hotel life in Karuizawa. We appreciate your continued patronage of the opportunity.

Responded January 03, 2018
Kyukaruizawa Kikyo, Curio Collection by Hilton
9.2
Exceptional
Astria from Indonesia
Family with young children
Stayed 1 night in January 2018

Great Hotel”

I really love this hotel, the service is excellent, the staff are friendly and professional. The room is big, they provide 4 bed for 4 of us. There are free water, champagne, juice , coffee and tea for us. Excellent

Reviewed January 06, 2018

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9.6
Exceptional
sugiarto from Indonesia
Group
Stayed 1 night in December 2017

have a great experience here...”

welcome drink plus snack, free mini bar in the room, free shuttle to n from station even if we wanna go to the prince shopping n ski resort, staff good english n very good service, ..love this hotel..

Reviewed December 31, 2017

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Thank you for staying at "Kyu Karuizawa Hotel" this time. Please continue to patronize.

Responded January 03, 2018
Kyukaruizawa Kikyo, Curio Collection by Hilton
9.2
Exceptional
Lam from Hong Kong SAR, China
Family with teens
Stayed 2 nights in December 2017

One of the best hotels I have ever stayed”

Apart from the location as it is a bit far from the ski resort, everything else is perfect! Staff, reception, room amenities, cleanliness, and food are all superb. Even the shuttle bus driver was very polite and helpful.

Reviewed December 27, 2017

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Thank you for staying at "Kyu Karuizawa Hotel" this time. It is an honor to have enjoyed my stay in Karuizawa. I would be pleased if you would like to continue patronage.

Responded January 07, 2018
Kyukaruizawa Kikyo, Curio Collection by Hilton
8.0
Excellent
VIVI from Indonesia
Family with young children
Stayed 1 night in January 2018

Good choice for family”

The room is very big and suitable for families with children. The ambience was really good - will surely come back to this hotel. The location is a bit far from shopping centre but we were enjoyed it.

Reviewed January 06, 2018

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Thank you for staying at "Kyu Karuizawa Hotel" this time. It was a pleasure to have been a comfortable stay at Karuizawa. We will close for renovation from January 8th, but since we will re-branch from April, please continue to patronize "Kyu Karuizawa Hotel" in the future.

Responded January 07, 2018
Kyukaruizawa Kikyo, Curio Collection by Hilton
8.4
Excellent
Wan from Hong Kong SAR, China
Solo traveler
Stayed 2 nights in November 2017

Nice small hotel with excellent breakfast ”

Very nice overall experience, the only downfall is that there is an obvious smell of smoke in the non smoking room, We mentioned that right away to the staff. We try to spray the air refresher that provided inside the room, but didn't help much

Reviewed November 11, 2017

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Thank you for staying at "Kyu Karuizawa Hotel" this time. I am sorry about the smell of cigarettes in the room. All of our rooms are non-smoking and we will manage to avoid such things in the future.

Responded December 02, 2017
Kyukaruizawa Kikyo, Curio Collection by Hilton
9.2
Exceptional
Yiu from Hong Kong SAR, China
Family with young children
Stayed 2 nights in October 2017

Nice hotel”

Very nice hotel and they prepare the kids pajama and silppers for my 3 year-old child. (Although it charged)

Reviewed October 17, 2017

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この度は「旧軽井沢ホテル」にご宿泊頂き有難うございました。 またのお越しをスタッフ一同お待ちしております。

Responded November 06, 2017
Kyukaruizawa Kikyo, Curio Collection by Hilton
10.0
Exceptional
KANG from Taiwan
Couple
Stayed 1 night in March 2017

One of our best experience ”

The hotel is awesome with immaculate service and elegant design. Highly recommended.

Reviewed March 17, 2017

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