LA Crystal Hotel

LA Crystal Hotel

123 EAST ARTESIA BOULEVARD, East Los Angeles, Los Angeles (CA), United States, 90220
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Bathroom LA Crystal Hotel
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     LA Crystal Hotel

    Guest reviews

    6.6
    Good
    /10
    (108 reviews)See what guests said
    10.0
    Exceptional

    "Right off the 91 freeway on Artesia, the staff is friendly a..."

    Israel

    -

    August 31, 2018

    Property highlights

    • Free Wi-Fi in all rooms!

    • Hot spring bath

    • Air conditioning

    • Casino

    This property is in high demand!Booked 64 times this week
    Good
    Location
    6.6
    See map
    Value for money7.1
    Distance to city center18 miles
    Location rating6.6
    Nearest airportLong Beach Airport (LGB)
    Distance to airport9.4 km
    Select your room
    Business Two Double Bed Room
    Business Two Double Bed Room
    ...
    • Room size: 30 m²/323 ft²
    • Shower and bathtub
    • 2 double beds
    Enter dates to see prices
    Luxury Two Double Bed Room
    Luxury Two Double Bed Room
    ...
    • Room size: 30 m²/323 ft²
    • Shower and bathtub
    • 2 double beds
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    Family Suite
    Family Suite
    ...
    • City view
    • Non-smoking
    • 2 double beds and 1 super k...
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    Business Suite
    Business Suite
    ...
    • City view
    • Shower and bathtub
    • 1 super king bed
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    Standard Double
    Standard Double
    ...
    • City view
    • Non-smoking
    • 2 double beds
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    Business King
    Business King
    ...
    • City view
    • Shower and bathtub
    • 1 super king bed
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    Luxury Double Bed
    Luxury Double Bed
    ...
    • City view
    • Non-smoking
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    Luxury King
    Luxury King
    ...
    • City view
    • Non-smoking
    • 1 super king bed
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    Standard King
    Standard King
    ...
    • City view
    Enter dates to see prices
    Business Double Bed
    Business Double Bed
    ...
    • City view
    Enter dates to see prices

    What people love about the property

    • 8.4
      Excellent

      "Overall this hotel is value for money providing you have a vehicle."

      Jeannette

      |

      May 22, 2018

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    More about LA Crystal Hotel

    More about LA Crystal Hotel

    9.6
    Exceptional

    "Worth price, Cleanliness, Safe and secured."

    Bhanuchander

    |

    December 26, 2018

    An overview

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    What they offer

    9.6
    Exceptional

    "The place was clean and everything was around the corner, fo..."

    Mercyjoy

    |

    April 17, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (108)Booking.com Reviews (2047)
    Cleanliness6.6
    Facilities6.3
    Location6.6
    Service6.6
    Value for money7.1
    Provided by verified guests of Agoda
    All languages
    All guests (108)
    All room types
    Showing 49 verified guest comments
    123
    10.0
    Exceptional
    Moshai
    Business traveler
    Standard Double
    Stayed 1 night in February 2019
    Love the staff and hotel, clean big rooms. Great location ”
    Recommend this place
    Reviewed February 12, 2019
    Dear Moshai thank you for staying at the LA crystal hotel and sharing your stay. The hotel will conduct regular rooms and other facilities. Protect and perfect every detail to provide you with the perfect stay. All the staff of the hotel sincerely hope that you will still choose to stay at LA Crystal Hotel on your next trip, we will be waiting for you.
    Responded February 12, 2019
    LA Crystal Hotel
    5.2
    pedro from United States
    Solo traveler
    Luxury King
    Stayed 4 nights in February 2019
    No One came to clean the room”
    I specifically asked to get the room cleaned daily. No one came to clean. I had to use the same dirty towels for my whole stay. Disappointed with the maids & the staff did not pick up their phones. I called on several occasions but they did not answer. Bad service.
    Reviewed February 11, 2019
    Dear pedro thank you for choosing our hotel, and for taking the time to write a review! We were sorry that you didn’t enjoy your stay this time, for in house service, guest need to call our front desk before 12pm, once the front get the request from guest, hotel will send the housekeeping to clean your room, all the staff of the hotel sincerely hope that you will still choose to stay at LA Crystal Hotel on your next trip, and you will see the difference in the future.
    Responded February 12, 2019
    LA Crystal Hotel
    9.2
    Exceptional
    Monica from United States
    Couple
    Luxury King
    Stayed 1 night in January 2019
    Clean and friendly staff”
    The place was surprisingly bery clean ans comfortable I stayed in a luxury king it seemwd to be updated they have free wifi and when i had a problem with the heater staff came right away to help me I will definitely stay here again
    Reviewed January 20, 2019
    Dear Monica! thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
    Responded January 21, 2019
    LA Crystal Hotel
    10.0
    Exceptional
    Thomas from United States
    Couple
    Luxury King
    Stayed 1 night in February 2019
    Great”
    Great staff
    Reviewed February 12, 2019
    Dear Thomas, thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
    Responded February 12, 2019
    LA Crystal Hotel
    10.0
    Exceptional
    David from United States
    Business traveler
    Standard Double
    Stayed 7 nights in February 2019
    Exceptional”
    Nice hotel, friendly staff
    Reviewed February 11, 2019
    Dear David thank you very much for your stay in LA Crystal Hotel and leave valuable comments. These opinions are very important to us and we will continue to work hard and Continuously improve our hardware facilities (or service standards). I hope to have the opportunity to continue to provide services for you, and sincerely look forward to your next visit!
    Responded February 12, 2019
    LA Crystal Hotel
    10.0
    Exceptional
    Ma'at
    Family with young children
    Standard Double
    Stayed 2 nights in January 2019
    Exceptional”
    The view from our room is amazing the staff is always nice and they have breakfast!!!
    Reviewed January 27, 2019
    Dear MA! thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience. We look forward to welcoming you back to our hotel in the future.
    Responded January 27, 2019
    LA Crystal Hotel
    10.0
    Exceptional
    Renee from United States
    Family with young children
    Standard Double
    Stayed 1 night in January 2019
    Renee's getaway”
    love love this hidden treasures. Shhhh don't tell too many people.
    Reviewed January 19, 2019
    Dear Renee! Thank you for your stay, we will continue to maintain high quality and excellent customer service standards, and strive to create a comfortable for each guest. A warm and inviting experience. Thank you again for your comments and sincerely look forward to your visit again!
    Responded January 21, 2019
    LA Crystal Hotel
    10.0
    Exceptional
    Israel from United States
    Business traveler
    Standard Double
    Stayed 1 night in August 2018
    Staff is very friendly & rooms are clean and comfortable. Nice pool & casino is great ! ”
    I recommend this casino and hotel if your in the Los Angeles area. Located in Compton , CA. Right off the 91 freeway on Artesia, the staff is friendly and my room was great, the beds super comfortable. Bathroom nice and clean & it’s children approved. Brought my daughter and expected it to smell like tobacco because of casino but it didn’t at all !
    Reviewed August 31, 2018
    Dear customers, thank you for your stay, we will continue to maintain high quality and excellent customer service standards, and strive to create a comfortable and warm stay for each guest. Thank you again for your comments and sincerely look forward to your visit again!
    Responded December 22, 2018
    LA Crystal Hotel
    10.0
    Exceptional
    Tawnya from United States
    Business traveler
    Luxury King
    Stayed 1 night in January 2019
    Exceptional”
    J
    Reviewed January 18, 2019
    Dear Tawnya! thank you for your stay, we will continue to maintain high quality and excellent customer service standards, and strive to create a comfortable for each guest. A warm and inviting experience. Thank you again for your comments and sincerely look forward to your visit again!
    Responded January 21, 2019
    LA Crystal Hotel
    10.0
    Exceptional
    Evelyn from United States
    Couple
    Luxury King
    Stayed 1 night in December 2018
    Great stay ”
    Place was clean, staff where very helpful. Would recommend
    Reviewed January 20, 2019
    Dear Evelyn! thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
    Responded January 21, 2019
    LA Crystal Hotel
    10.0
    Exceptional
    Evelyn from United States
    Couple
    Luxury King
    Stayed 1 night in January 2019
    Great stay ”
    Staff was helpful, clean room would recommend.
    Reviewed January 20, 2019
    Dear Evelyn! Thank you for your stay with us and for sharing your experience with other travelers,and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
    Responded January 21, 2019
    LA Crystal Hotel
    3.6
    Francis from Canada
    Couple
    Standard Double
    Stayed 2 nights in January 2019
    Cheap but you get what you pay for ”
    Great: it’s a pretty cheap hotel for LA. Con: poorly maintained. The hotel looks pretty run down. Not super clean and strange smells coming from random places. The « gym » is a set of 2 rundown machines by the swimming pool. The elevator sounded like it would break soon. And there is a homemade casino by the area where the (terrible) breakfast is offered.
    Reviewed January 07, 2019
    Dear guest,We are very sorry, we are still not perfect in some aspects. Thank you for taking the time to let us know about our shortcomings so that we can improve. We are willing to grow in your attention and look forward to your next visit to serve you again.
    Responded January 11, 2019
    LA Crystal Hotel
    3.2
    SAMPATH from United States
    Family with young children
    Luxury Double Bed
    Stayed 1 night in December 2018
    Worst experience ever”
    No value for money and no facilities as mentioned in the website /online. And more over I paid money through online while booking hotel but they rejected it during check in as they want to keep security deposit and don’t accept Amex. When spoke to manager , he replied in a worst tone to call the third party to get the refund
    Reviewed December 31, 2018
    Dear Sampath! thank you for choosing our hotel, and for taking the time to write a review! We were sorry that you didn’t enjoy your stay this time, for security deposit, we release it while guest check out, and the bank will take 7 business days to process the money back to your account. All the staff of the hotel sincerely hope that you will still choose to stay at LA Crystal Hotel on your next trip.
    Responded January 21, 2019
    LA Crystal Hotel
    2.0
    Caitlyn from United States
    Solo traveler
    Luxury King
    Stayed 2 nights in December 2018
    terrible service”
    terrible service they charged my card a $100 for a deposit and it was sapose to be refunded back to my card and that was on 12/20/2018 and still I haven't received the money back on my card.
    Reviewed January 03, 2019
    . Dear guest,We are very sorry, we are still not perfect in some aspects. Thank you for taking the time to let us know about our shortcomings so that we can improve. We are willing to grow in your attention and look forward to your next visit to serve you again.
    Responded January 11, 2019
    LA Crystal Hotel
    2.0
    Federico from Argentina
    Business traveler
    Stayed 1 night in November 2018
    They charge a extra night without telling me and they charge me the most expensive room,”
    The politics of the hotel say that because I arrive to the room some hours in advance of the legal time to enter, they are able to charge me one extra day, but also the guy from the front desk never told me that he also send me to the most expensive room telling me like that room was in my reservation A disaster
    Reviewed November 15, 2018
    Dear customer, thank you for staying at LA Crystal Hotel, and I am sorry to hear that you are not satisfied with our service. Regarding your question, we sincerely invite you to call the front desk at your convenience or contact the lobby manager to let us know the specific details so that we can improve. Thank you again for choosing to stay at LA Crystal Hotel. I hope this experience will not affect your trust in us and look forward to your visit again.
    Responded December 22, 2018
    LA Crystal Hotel
    2.0
    DANITZA from United States
    Couple
    Stayed 3 nights in October 2018
    Drug users environment ”
    At sunnest we arrived to the hotel, there were outside the main entrance a group of people smoking marijuana including the vallet personnel ...i had to call the police in order to get my car keys back ...
    Reviewed October 14, 2018
    Dear customers, thank you for your stay, we have been paying attention to the guests during their stay, and actively improve their professional standards and service standards, and strive to make guests feel the warmth of home. We are very sorry, we are still not perfect in some aspects. Thank you for taking the time to let us know about our shortcomings so that we can improve. We are willing to grow in your attention and look forward to your next visit to serve you again.
    Responded December 22, 2018
    LA Crystal Hotel
    4.0
    SIAK from Singapore
    Family with young children
    Family Suite
    Stayed 1 night in October 2018
    Dilapidated State ”
    Property appeared on the verge of closing down with huge empty voids on the ground lobby area...the room we booked was huge in size and that was probably the only decent value about this stay. Nothing like the photos we came to expect...Will not return ....
    Reviewed October 11, 2018
    Dear customer, thank you for your stay. We always pay attention to the feelings of our guests during their stay, and actively improve their professional level and service standards. Sorry, we are still not perfect in some aspects. We will improve our deficiencies and keep improving. We attach great importance to your feedback and suggestions, and will strengthen the training for front-line employees, and hope to give you a new look at your next visit! I sincerely look forward to your visit again!
    Responded December 22, 2018
    LA Crystal Hotel
    9.6
    Exceptional
    Bhanuchander from United States
    Group
    Standard Double
    Stayed 4 nights in December 2018
    Enjoyed stay at LA crystal hotel”
    Worth price, Cleanliness, Safe and secured.
    Reviewed December 26, 2018
    Dear Bhanuchander Dear customers, thank you very much for your stay in LA Crystal Hotel and leave valuable comments. These opinions are very important to us and we will continue to work hard and Continuously improve our hardware facilities (or service standards). I hope to have the opportunity to continue to provide services for you, and sincerely look forward to your next visit!
    Responded January 21, 2019
    LA Crystal Hotel
    10.0
    Exceptional
    Natasha from United States
    Business traveler
    Family Suite
    Stayed 1 night in November 2018
    It’s was my birthday and I took off and came and enjoyed my stay frfr ”
    I loved my room the view the staff nobody tripped on my music or company that’s a plus plus
    Reviewed November 24, 2018
    Dear customers, thank you for your stay, we will continue to maintain high quality and excellent customer service standards, and strive to create a comfortable and warm stay for each guest. Thank you again for your comments and sincerely look forward to your visit again!
    Responded December 22, 2018
    LA Crystal Hotel
    8.4
    Excellent
    Kisook from United States
    Couple
    Luxury King
    Stayed 1 night in June 2018
    Bathroom shower was too top, it slash outside of bath top. And the carpet floor was little filthy ”
    I’m pretty satisfied except upper reviewed in title summary!, I’ll definitely recommend to my friends
    Reviewed June 30, 2018
    Dear Kisook thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
    Responded January 21, 2019
    LA Crystal Hotel
    123
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