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Lake Biwa Otsu Prince Hotel
Lake Biwa Otsu Prince Hotel
Lake Biwa Otsu Prince Hotel
Lake Biwa Otsu Prince Hotel
Lake Biwa Otsu Prince Hotel
Lake Biwa Otsu Prince Hotel
Lake Biwa Otsu Prince Hotel

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8.5

Excellent

5,072 reviews

5,072 reviews

View59
Housekeeping15
Breakfast4
See map

8.4

Excellent

Location rating score

Excellent location
Popular landmarks
Otsu Service Area 2.0 km
Mii-dera Temple (Onjo-ji Temple) 3.4 km
Setano Karahashi 3.9 km
Omi Shrine 4.5 km
Ishiyamadera Temple 5.2 km
Hiyoshi Taisha 7.7 km
Hieizan Enryaku-ji Temple 8.5 km
Ukimido 12.0 km
Lake Biwa Bridge 13.8 km
Biwako Valley 21.1 km
Nearby landmarks
Togen-ji Temple 480 m
Iwai Shrine 520 m
Fukusho-in Temple 700 m
Keigan-ji Temple 720 m
Korin-ji Temple 750 m
Wada Shrine 820 m
Gichu-ji Temple 850 m
Jogo-ji Temple 870 m
Fresco 880 m
Nishiki 900 m
2020

Lake Biwa Otsu Prince Hotel

4-7-7 Nionohama, Otsu-shi, Shiga, Otsu, Otsu, Japan, 520-8520 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Otsu part of Otsu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Hieizan Enryaku-ji Temple. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and outdoor pool on-site.

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Highlights

890 meters to public transportation

Check-in [24-hour]

Excellent view

Free Wi-Fi in all rooms!

Currency exchange

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Bicycle rental

Car park

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [outdoor]

Front desk [24-hour]

Luggage storage

Contactless check-in/out

This property is in high demand!

15 travelers have booked today.

Value for money8.4
Location rating8.4

Rooms available at Lake Biwa Otsu Prince Hotel

Exceptional
Room comfort & quality

9.2

Japanese-Style Superior Room
...
  • Room size: 60 m²/646 ft²
  • Lake view
  • 2 single beds and 2 sofa be...
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Executive Suite Room 33F 35F
...
  • Room size: 60 m²/646 ft²
  • Lake view
  • 2 single beds
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Executive Twin Room 33F 35F
...
  • Room size: 36 m²/388 ft²
  • Lake view
  • 2 single beds
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Deluxe Twin Room 21-30F
...
  • Room size: 36 m²/388 ft²
  • Lake view
  • 2 single beds and 2 sofa be...
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Executive Double Room 34F
...
  • Room size: 36 m²/388 ft²
  • Lake view
  • 1 queen bed
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Deluxe Twin Room - Late Check In 17:00 - Check Out 10:00
...
  • Room size: 36 m²/388 ft²
  • Lake view
  • 2 single beds and 2 sofa be...
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Superior Twin Room
...
  • Room size: 36 m²/388 ft²
  • Lake view
  • 2 single beds and 2 sofa be...
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Superior Twin Room - Late Check In 17:00 - Check Out 10:00
...
  • Room size: 36 m²/388 ft²
  • Lake view
  • 2 single beds and 2 sofa be...
Enter dates to see prices
Deluxe Suite Room 21-30F
...
  • Room size: 60 m²/646 ft²
  • Lake view
  • 2 single beds
Enter dates to see prices
Sky Floor Suite with Single Bed
...
  • Room size: 59 m²/635 ft²
  • Lake view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Lake Biwa Otsu Prince Hotel?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Lake Biwa Otsu Prince Hotel?

A stay at Lake Biwa Otsu Prince Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Lake Biwa Otsu Prince Hotel has a car park available for guests. Parking is available for a fee of 500 JPY per day. If you're looking for an easy way to get around Otsu with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Lake Biwa Otsu Prince Hotel?

Wake up to a great buffet breakfast at Lake Biwa Otsu Prince Hotel. Western breakfast is available for guests. There's an additional charge of 2637 JPY for adults and 900 JPY for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Lake Biwa Otsu Prince Hotel?

Lake Biwa Otsu Prince Hotel features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese and western. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Lake Biwa Otsu Prince Hotel?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Lake Biwa Otsu Prince Hotel. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly.

Can business events be hosted at Lake Biwa Otsu Prince Hotel?

On-site venues and convenient event services make Lake Biwa Otsu Prince Hotel an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 3500 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Lake Biwa Otsu Prince Hotel?

Lake Biwa Otsu Prince Hotel does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Lake Biwa Otsu Prince Hotel?

The closest train, metro, or bus station to Lake Biwa Otsu Prince Hotel is Nishiki, 890 m away.

What restaurants are nearby Lake Biwa Otsu Prince Hotel?

Restaurants including Lake View Dining Biona, French Restaurant Beaux Se Jours and Lobby Lounge Chateau Laine are popular in Lake Biwa Otsu Prince Hotel’s neighborhood which is known as Otsu.

What popular shopping places are close to Lake Biwa Otsu Prince Hotel?

Shopping options in Lake Biwa Otsu Prince Hotel’s Otsu neighborhood include Marucho, Izutsu Yatsuhashi Hompo Oiwake and Ogoto Onsen Kanko Park.

What are popular attractions near Lake Biwa Otsu Prince Hotel?

Lake Biwa Otsu Prince Hotel’s location in the Otsu neighborhood makes it close to famous attractions including Hieizan Enryaku-ji Temple, Ishiyamadera Temple and Biwako Valley.

What popular beaches are close to Lake Biwa Otsu Prince Hotel?

Lake Biwa Otsu Prince Hotel’s Otsu neighborhood also includes Omimaiko Beach.

What popular natural sightseeing spots are close to Lake Biwa Otsu Prince Hotel?

Lake Biwa Otsu Prince Hotel’s nearby natural sights include Sunainosato, Nango Suisan Center and Benkei Sugi tree located in the same Otsu area.

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Explore the neighborhood

What people love about Lake Biwa Otsu Prince Hotel

  • 10

    Exceptional
    Spaciousness

    "The room is so spacious."

    Nikki

    |

    November 24, 2022

  • 9.2

    Exceptional

    "Hotel has fantastic view of Lake Biwa."

    Angie

    |

    November 13, 2022

  • 10

    Exceptional
    Spaciousness

    "Very nice view and room size big enough!"

    HOI

    |

    November 13, 2022

Property ranking|Compared to 90 Otsu properties
See all rankings
Cheapest price score
Cleanliness score
8.8/10
Room comfort score
9.2/10
Value for money score
8.4/10
Better than
93
%
of Otsu properties
Better than
88
%
of Otsu properties
Better than
88
%
of Otsu properties
Better than
82
%
of Otsu properties
Overall rating:

8.5

Excellent
5,072 reviews
Cleanliness
8.8
Facilities
8.2
Location
8.4
Read all reviews >
What travelers say they love:
Clean, nice staff, good location and superb view of the lake
Andreea from Japan
Couple
More about Lake Biwa Otsu Prince Hotel

More about Lake Biwa Otsu Prince Hotel

Lake Biwa Otsu Prince Hotel

Enjoy all that Otsu has to offer with a stay at Lake Biwa Otsu Prince Hotel. With its convenient location, the hotel offers easy access to the city's must-see destinations.
All offerings provided by Lake Biwa Otsu Prince Hotel help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Otsu is made even more convenient with the taxi and shuttle services available at the hotel. For those driving their own car, parking is available for guests.
Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service let you get the most out of your time at Lake Biwa Otsu Prince Hotel. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere.
For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at Lake Biwa Otsu Prince Hotel. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at Lake Biwa Otsu Prince Hotel are available with design features like a separate living room. For a bit of entertainment, guests will find television available in some selected rooms.
Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Lake Biwa Otsu Prince Hotel. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
At any time of the day or night, you can serve yourself a snack at the hotel's vending machines.
A day in will be as fun as a day out with ranges of recreational activities offered at Lake Biwa Otsu Prince Hotel. A relaxing end to every day is possible with a visit to the massage and salon. Don't forget to make a visit or two to the hotel's pool. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.


Reasons to stay here

Find rooms here that are cheaper than 95% of all other options in the city.
Guests who stayed here found it to be neat and tidy, scoring it above 86% of other accommodations in the city.
According to guests who stayed here, this hotel's room comfort is rated higher than 87% of other accommodations in Otsu.

Amenities and facilities
Excellent
Facilities

8.2

Most talked about facilities

View

20 mentions

Housekeeping

9 mentions

Breakfast

8 mentions

Swimming Pool

6 mentions

Languages spoken

  • English
  • Japanese

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Garden
  • Massage
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurants
  • Room service
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Chapel
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Shrine
  • Smoking area

For the kids

  • Family room
  • Kids meal
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Bicycle parking
  • Car park [charges apply]
  • Car park [nearby]
  • Shuttle service
  • Taxi service

Sports equipment rental

  • Bicycle rental
Food and dining
Restaurants on site

Lake View Dining "Biona"

  • Cuisine: Chinese, European, Japanese
  • Menu: A-la-carte

Japanese Restaurant "Shimizu"

  • Cuisine: Japanese, Sushi
  • Menu: Buffet

Beaux Sejours French Restaurant

  • Cuisine: French
  • Menu: Buffet

Riho Chinese Restaurant

  • Cuisine: Chinese
  • Menu: Buffet
Location
4-7-7 Nionohama, Otsu-shi, Shiga, Otsu, Otsu, Japan, 520-8520
Excellent
Location

8.4

What's nearby

Popular landmarks

  • Otsu Service Area
    2.0 km
  • Mii-dera Temple (Onjo-ji Temple)
    3.4 km
  • Setano Karahashi
    3.9 km
  • Omi Shrine
    4.5 km
  • Ishiyamadera Temple
    5.2 km
  • Hiyoshi Taisha
    7.7 km
  • Hieizan Enryaku-ji Temple
    8.5 km
  • Ukimido
    12.0 km
  • Lake Biwa Bridge
    13.8 km
  • Biwako Valley
    21.1 km

Nearby landmarks

  • Togen-ji Temple
    480 m
  • Iwai Shrine
    520 m
  • Fukusho-in Temple
    700 m
  • Keigan-ji Temple
    720 m
  • Korin-ji Temple
    750 m
  • Wada Shrine
    820 m
  • Gichu-ji Temple
    850 m
  • Jogo-ji Temple
    870 m
  • Fresco
    880 m
  • Nishiki
    900 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • *Regarding accommodation for children
    The number of beds is determined by the age entered at the time of booking.
    Children 6 years and older are considered adults and will be provided with a bed.
    Children under the age of 6 are considered to be using existing beds and will not be provided with a bed. Please contact the hotel if necessary. (additional beds are charged)
  • * If there is a check-in time setting for each accommodation plan, such as no room designation (Run of House), late check-in 05:00 PM, check-out 10:00 AM, etc., that will be given priority.
    In addition, no room designation (Run of House) will be a smoking room guide.
  • *The price at the time of reservation will be fixed in Japanese yen, which is the location of the hotel, not in your home country's currency. When converted, the price may differ from the time of reservation due to the influence of exchange rates.
  • *Smoking/non-smoking requests and bed type requests may not be able to be accommodated depending on the reservation status.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until11:00

Getting around

  • Travel time to airport (minutes)100

Extras

  • Breakfast charge (unless included in room price)2637 JPY

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors38
  • Number of restaurants3
  • Number of rooms 529
  • Room voltage100
  • Year property opened1989

Parking

  • Daily parking fee500 JPY

Reviews of Lake Biwa Otsu Prince Hotel from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.8
Facilities8.2
Location8.4
Room comfort and quality9.2
Service8.7
Value for money8.4
High score for Otsu
Rating
9+ Exceptional (313)
8-9 Excellent (146)
7-8 Very Good (168)
6-7 Good (49)
<6 Below Expectation (75)
Time of the year
Mar - May (175)
Jun - Aug (166)
Sep - Nov (250)
Dec - Feb (160)
All guests (1,845)
All room types
All languages

Show reviews that mention 

Showing 751 verified guest comments
12345
10.0
Exceptional
Yik from Hong Kong SAR, China
Couple
Lake Floor Twin Room - Non-Smoking
Stayed 2 nights in May 2019

Exceptional”

The location is great with great view. There's a park right under you can even go take a stroll at the park. There are some mall right around the corner on the main street. We drove so it was very close but if you walk it might take 15-20minutes. I love the local restaurant you can basically taste the popular local foods there. The only cut back is the bed. Some are hard and some are soft. The rooms are spacious and the bathroom has big enough bathtub for comfortable salt bath.

Reviewed May 21, 2019

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10.0
Exceptional
Lisa from Japan
Family with teens
Sky Floor Deluxe Twin Room
Stayed 2 nights in September 2018

Family visit”

We have stayed at this hotel several times. The rooms are spacious and very clean. We love the location as our son likes to fish at Lake Biwa. It's convenient to get to Kyoto by train as they provide a shuttle to the train station near the hotel.

Reviewed July 08, 2019

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9.6
Exceptional
Kate from Japan
Group
Sky Floor Deluxe Twin Room
Stayed 2 nights in February 2021

Lovely modern hotel with no faults except room too hot!”

We had a great stay - beds were comfy, room was spacious and the hotel is impressive. The hotel shuttle bus which runs twice an hour was brilliant as Otsu station is really too far to walk to, and the other station nearer (but less useful) is a 20-25 min walk away. Big supermarket near the hotel was good and there are a few places to eat nearby. View from the hotel of the lake is marvellous. The negative is that we were there on a hot weekend for February and the hotel is using its heating system at the moment, as opposed to air con. Of course, you normally want heat this time of year but even with the heating turned off the entire trip, we were too hot! We were sleeping in hardly any clothes with covers off and it was so unpleasant. The hotel couldn't supply us with a fan or anything. This was a big problem as windows cannot be opened. Sadly this did ruin our stay as it was difficult to sleep. Such a shame because everything else is really brilliant.

Reviewed February 16, 2021

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10.0
Exceptional
Snooky from Japan
Couple
Lake Floor Twin Room - Non-Smoking
Stayed 2 nights in October 2020

One of the best. ”

Be sure to book the lake side view of the hotel so you’ll wake up with the stunning scenery of Lake Biwa. Food and services were also commendable too. One of the best hotels in Japan for me.

Reviewed October 29, 2020

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10.0
Exceptional
Garedhil from Japan
Group
Stayed 1 night in February 2020

Highly recommended”

The place is just the best so far. Nice staffs, it's clean, looking over the Lake Biwa was just amazing. A stress-free stay..

Reviewed February 07, 2020

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9.6
Exceptional
Muhammad from Singapore
Solo traveler
Sky Floor Double Room - Non-Smoking
Stayed 1 night in August 2019

Great view and location”

The Sky Floor Room had an excellent view of the lake and the city. Having the free shuttle bus to and fro the train station was on time and convenient. The newly renovated rooms were larger than other regular rooms in a Japanese hotel. Also, there is a big supermarket and drugstore right next to the hotel, less than 5 mins walk. So highly recommend to spend a night or two for a relaxing vacation with a view of the lake and the mountains.

Reviewed August 29, 2019

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10.0
Exceptional
THOMSON from United States
Couple
Sky Floor Deluxe Twin Room
Stayed 3 nights in September 2018

View was amazingggg”

The hotel is definitely a 5 star hotel. The view was gorgeous. the room was well kept, very roomy. Food at the hotel was expensive.. The hotel also provides free shuttle bus to local station. would recommend.

Reviewed September 14, 2019

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9.6
Exceptional
Richard from United States
Couple
Sky Floor Double Room - Non-Smoking
Stayed 3 nights in April 2019

Exceptional”

What a great view from the 32nd floor. They shaped the hotel like a half a football so every room has a lake view. Great breakfast too. The bus shuttles to and from the station every half hour, exactly, like all Japan transportation. We were a minute late running, but he didn’t see us, so we went to 7-11, bought a melon pan and waited a half an hour. We did ride the taxi rather than wait when we left, it was 1250 yen to the Eki. On the train from Kyoto to Kanazawa we looked back over Lake Biwa and could see our hotel, highest structure on the skyline.

Reviewed April 10, 2019

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10.0
Exceptional
Maki from Australia
Couple
Run of House - Check-in After 5:00 PM, Check-out Before 10:00 AM
Stayed 1 night in April 2022

Nice location”

Rooms overlooking the lake let you see the sunrise and the sunset. The room is spacious with separate bathroom, the basin and toilet.

Reviewed April 09, 2022

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10.0
Exceptional
Majd from Japan
Couple
Lake Floor Twin Room - Non-Smoking
Stayed 2 nights in September 2020

it is a 5 stars service and facility”

it is a 5 stars service and facility, everything was good about this hotel

Reviewed September 27, 2020

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9.6
Exceptional
Andreea from Japan
Couple
Deluxe Twin Room - Late Check In 17:00 - Check Out 10:00
Stayed 1 night in May 2021

Good hotel ”

Nice clean rooms, the view and location very good

Reviewed May 07, 2021

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9.2
Exceptional
Ka from Hong Kong SAR, China
Couple
Stayed 2 nights in March 2019

Triple room is fantastic ”

Happy to have triple room for us 3 ladies, very spacious with beautiful lake view. Since the hotel is a bit off the city centre, a big convenient store in the hotel. Extremely good for a hideaway holiday to relax.

Reviewed March 31, 2019

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9.2
Exceptional
Kai from Hong Kong SAR, China
Couple
Lake Floor Twin Room - Non-Smoking
Stayed 1 night in December 2019

Very good hotel to stay, just next to the lake and with walking distance to several restaurant”

The hotel is big and connected with a business building, so very busy. This is not suitable for someone that is looking for quiet and high level of privacy. There is no onsen.

Reviewed January 05, 2020

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9.6
Exceptional
Azizah from Japan
Family with young children
Deluxe Twin Room 21-30F
Stayed 1 night in March 2022

Recommend for sightseeing ”

Room with nice place to see the sights

Reviewed March 26, 2022

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8.8
Excellent
Paola from Japan
Couple
Lake Floor Twin Room - Non-Smoking
Stayed 2 nights in September 2019

Amazing views, breakfast could be better”

I love this place, will return many times. I recommend car rental to explore the area as the lake Biwa is beautiful. Breakfast was very crowded and coffee could be better. Spectacular view!! bring your bottle of champagne! the bar on roof top is often empty and very beautiful, kinda pricy but the environment is very pleasant.

Reviewed December 11, 2019

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8.4
Excellent
Miki from Japan
Family with teens
Lake Floor Twin Room - Non-Smoking
Stayed 1 night in July 2020

Great stay. Value for money ”

One night trip w ny family. The hotel was really accommodating. First we put our # of people two adults with one child of 17. But not like US, Japan’s standard for child is 12 and under.... . Also due to heavy rain and flood in Chubu area, we could not reach the hotel as scheduled. Agoda’s customer service was excellent to help us and we will be using agora again. The hotel has beautiful lake view, a room is spacious, a bath room is Japanese style (bath tub plus washing area). A fridge and small sofa. We like to stay again when we have a chance to go Otsu area.

Reviewed July 11, 2020

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9.2
Exceptional
Michael from Hong Kong SAR, China
Couple
Eizan Floor Double Room
Stayed 3 nights in March 2019

Good hotel with friendly staff and services”

Good for value

Reviewed March 08, 2019

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8.0
Excellent
Ellis from United States
Couple
Sky Floor Double Room - Non-Smoking
Stayed 3 nights in October 2019

Nice hotel, wonderful views, good rooms but 2 big problems ”

We had a great room overlooking the lakefrom the 34th floor. Very nice room. Excellent value for the $ and helpful staff. Two problems inhibit my ability to recommend. 1) the room smelled of cigarette smoke. It didn’t trouble my wife but really bothered me. There was air cleaner machine in room that helped but.... 2) there is absolutely no place in the hotel to get a real cup of coffee until 10am. This is absurd at a major hotel! Anyone who doesn’t want to eat their large breakfast buffet every morning is out of luck. Several people were milling around the lobby at 8-9am looking for a coffee shop. Not good. Location is ok but you have to take taxis to get to rr stations or walk a bit. But the main problems were the cigarette smoke and lack of a morning coffee shop.

Reviewed November 03, 2019

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9.2
Exceptional
aurora from Japan
Family with young children
Stayed 1 night in August 2019

great place”

We had a great time here!

Reviewed August 15, 2019

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8.8
Excellent
janny from United States
Group
Eizan Floor Deluxe Twin Room
Stayed 2 nights in March 2019

Excellent”

Awesome view of the lake. The room is big and clean. Staff were nice and polite.

Reviewed March 31, 2019

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