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Lake Shikotsu Tsuruga Resort Spa Mizu no Uta
Lake Shikotsu Tsuruga Resort Spa Mizu no Uta
Lake Shikotsu Tsuruga Resort Spa Mizu no Uta
Lake Shikotsu Tsuruga Resort Spa Mizu no Uta
Lake Shikotsu Tsuruga Resort Spa Mizu no Uta
Lake Shikotsu Tsuruga Resort Spa Mizu no Uta
Lake Shikotsu Tsuruga Resort Spa Mizu no Uta

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9.1

Exceptional

1,340 reviews

1,340 reviews

Breakfast12
Food & Dining8
View8
See map

8.8

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Mt. Moiwa 28.4 km
Susukino 31.6 km
Tanukikoji Shopping Street 31.8 km
Odori Park 32.1 km
Sapporo TV Tower 32.2 km
Clock Tower (Tokei-dai) 32.3 km
Hokkaido Government Office 32.6 km
Hokkaido University 32.6 km
Sapporo Underground Pedestrian Space 32.6 km
Shiroi Koibito Park 36.6 km
Nearby landmarks
Shikotsu Lake tsuruga resort spa Mizunouta 40 m
Lake Shikotsuko Visitor Center 150 m
Miyagase Lakeside Park 180 m
Shikotsu Lake Glass boat for sightseeing on the lake 200 m
Yamasentetsu Bridge 340 m
Lake Shikotsu Wild forest 1.6 km
Lake Shikotsu 5.3 km
Shikotsu Lake 6.8 km
Marukoma Hot Spring Hotel 7.6 km
Mount Tarumae 9.5 km

Lake Shikotsu Tsuruga Resort Spa Mizu no Uta

Shikotsuko Onsen, Chitose, Chitose, Sapporo, Japan, 066-0281 - See map

This ryokan features free Wi-Fi in all rooms for easy connection, and car park free of charge. Conveniently situated in the Chitose part of Sapporo, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Odori Park. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

Front desk [24-hour]

Excellent room comfort & quality

Free airport transfer

Excellent breakfast

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Sauna

Hot tub

Bicycles

Front desk [24-hour]

This property is in high demand!

18 travelers have booked today.

Value for money8.6
Distance to city center20 km
Location rating8.8
Nearest airportNew Chitose Airport (CTS)
Distance to airport23.3 km

Rooms available at Lake Shikotsu Tsuruga Resort Spa Mizu no Uta

Exceptional
Room comfort & quality

9.5

Presidential Suite with Open-Air Bath - Buffet Breakfast + Buffet Dinner Included
...
  • Room size: 114 m²/1227 ft²
  • Garden view
  • 2 single beds and 2 futons
Enter dates to see prices
Room with Tatami Area and Open-Air Bath - Buffet Breakfast + Kaiseki Dinner Included
...
  • Room size: 60 m²/646 ft²
  • Garden view
  • 2 single beds and 2 futons
Enter dates to see prices
Presidential Suite with Open-Air Bath - Japanese Breakfast + In-Room Kaiseki Dinner Included
...
  • Room size: 114 m²/1227 ft²
  • Garden view
  • 2 single beds and 2 futons
Enter dates to see prices
Room with Tatami Area - Buffet Breakfast + Buffet Dinner Included
...
  • Room size: 55 m²/592 ft²
  • Garden view
  • 2 single beds and 2 futons
Enter dates to see prices
Japanese Western Style with private hotspring
...
  • Room size: 77 m²/829 ft²
  • Garden view
  • 2 single beds and 1 futon
Enter dates to see prices
Premium Suite
...
  • Room size: 114 m²/1227 ft²
  • Garden view
  • 2 single beds and 1 futon
Enter dates to see prices
Room
...
  • Room size: 62 m²/667 ft²
  • Non-smoking
Enter dates to see prices
Room
...
  • Room size: 64 m²/689 ft²
  • Non-smoking
Enter dates to see prices
Room
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Japanese Western Style (3 persons only)
...
  • Room size: 55 m²/592 ft²
  • Garden view
  • 2 single beds and 1 futon
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Lake Shikotsu Tsuruga Resort Spa Mizu no Uta?

Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The ryokan offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Lake Shikotsu Tsuruga Resort Spa Mizu no Uta?

Lake Shikotsu Tsuruga Resort Spa Mizu no Uta is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the "Let us know what you need" section of the booking page to let the ryokan know you want a complimentary ride, and they will contact you via the Agoda messaging service. A stay at Lake Shikotsu Tsuruga Resort Spa Mizu no Uta also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the ryokan. For those who wish to drive their own cars, Lake Shikotsu Tsuruga Resort Spa Mizu no Uta has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Sapporo with private transportation, the ryokan can arrange taxi service.

Is breakfast offered at Lake Shikotsu Tsuruga Resort Spa Mizu no Uta?

Wake up to a great buffet breakfast at Lake Shikotsu Tsuruga Resort Spa Mizu no Uta.

What are my dining options at Lake Shikotsu Tsuruga Resort Spa Mizu no Uta?

Lake Shikotsu Tsuruga Resort Spa Mizu no Uta features 2 on-site restaurants for your dining convenience. Meals served include breakfast and dinner. Dishes are served in buffet during opening hours.

What is the smoking policy at Lake Shikotsu Tsuruga Resort Spa Mizu no Uta?

Lake Shikotsu Tsuruga Resort Spa Mizu no Uta does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest airport to Lake Shikotsu Tsuruga Resort Spa Mizu no Uta?

Travel by air is easy with New Chitose Airport only 23.3 km away from Lake Shikotsu Tsuruga Resort Spa Mizu no Uta.

What restaurants are nearby Lake Shikotsu Tsuruga Resort Spa Mizu no Uta?

Restaurants including Shirakaba Sansou, Healthy Buffet Amam and Ryori Chaya Ama no Uta are popular in Lake Shikotsu Tsuruga Resort Spa Mizu no Uta’s neighborhood which is known as Chitose.

What popular shopping places are close to Lake Shikotsu Tsuruga Resort Spa Mizu no Uta?

Shopping options in Lake Shikotsu Tsuruga Resort Spa Mizu no Uta’s Chitose neighborhood include Hokkaido Chitose Ham, Hokkaido Marugoto Ichiba and Chitose Outlet Mall Rera.

What are popular attractions near Lake Shikotsu Tsuruga Resort Spa Mizu no Uta?

Lake Shikotsu Tsuruga Resort Spa Mizu no Uta’s location in the Chitose neighborhood makes it close to famous attractions including Shikotsu Lake tsuruga resort spa Mizunouta, Miyagase Lakeside Park and Shikotsu Lake.

What popular natural sightseeing spots are close to Lake Shikotsu Tsuruga Resort Spa Mizu no Uta?

Lake Shikotsu Tsuruga Resort Spa Mizu no Uta’s nearby natural sights include Lake Shikotsu Wild forest, Mount Tarumae and Shikotsu-Lakeside Bifue Campground located in the same Chitose area.

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Explore the neighborhood

What people love about Lake Shikotsu Tsuruga Resort Spa Mizu no Uta

  • 10

    Exceptional

    "It's good for family travel."

    Mei

    |

    July 8, 2020

  • 8.4

    Excellent
    Staff 

    "Staff were wonderfully friendly and attentive."

    Daphnie

    |

    March 15, 2020

  • 9.6

    Exceptional
    Staff 

    "Good facility and best staff"

    Ivan

    |

    January 24, 2020

Property ranking|Compared to 993 Sapporo properties
See all rankings
Cleanliness score
9.6/10
Room comfort score
9.5/10
Room size
82 sqm.
Service score
9.4/10
Better than
99
%
of Sapporo properties
Better than
99
%
of Sapporo properties
Bigger than
99
%
of Sapporo properties
Better than
98
%
of Sapporo properties
Overall rating:

9.1

Exceptional
1,340 reviews
Cleanliness
9.6
Facilities
9.3
Location
8.8
Read all reviews >
What travelers say they love:
The food was good as were the communal areas
Tony from Australia
Couple
More about Lake Shikotsu Tsuruga Resort Spa Mizu no Uta

More about Lake Shikotsu Tsuruga Resort Spa Mizu no Uta

Lake Shikotsu Tsuruga Resort Spa Mizu no Uta

Maximize your Sapporo adventure with a stay at Lake Shikotsu Tsuruga Resort Spa Mizu no Uta.
The superior services and facilities offered at Lake Shikotsu Tsuruga Resort Spa Mizu no Uta will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Sapporo can be assisted with taxi and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The ryokan's tours can even help you book tickets and reservations for entertainment and explorations. While lodging at this wonderful ryokan, a charming and cozy on-site fireplace will keep you warm on cold days and nights.
Wear your favorite outfits again and again thanks to the laundromat offered at Lake Shikotsu Tsuruga Resort Spa Mizu no Uta. In-room conveniences such as room service and daily housekeeping will make staying in a great choice. The ryokan is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Lake Shikotsu Tsuruga Resort Spa Mizu no Uta. To enhance your stay, some rooms at the ryokan come with linen service and air conditioning. The specially-designed rooms at Lake Shikotsu Tsuruga Resort Spa Mizu no Uta offer a layout option like a balcony or terrace. The ryokan's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, bottled water and a coffee or tea maker are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Lake Shikotsu Tsuruga Resort Spa Mizu no Uta

Maximize your Sapporo adventure with a stay at Lake Shikotsu Tsuruga Resort Spa Mizu no Uta.
The superior services and facilities offered at Lake Shikotsu Tsuruga Resort Spa Mizu no Uta will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Sapporo can be assisted with taxi and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The ryokan's tours can even help you book tickets and reservations for entertainment and explorations. While lodging at this wonderful ryokan, a charming and cozy on-site fireplace will keep you warm on cold days and nights.
Wear your favorite outfits again and again thanks to the laundromat offered at Lake Shikotsu Tsuruga Resort Spa Mizu no Uta. In-room conveniences such as room service and daily housekeeping will make staying in a great choice. The ryokan is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Lake Shikotsu Tsuruga Resort Spa Mizu no Uta. To enhance your stay, some rooms at the ryokan come with linen service and air conditioning. The specially-designed rooms at Lake Shikotsu Tsuruga Resort Spa Mizu no Uta offer a layout option like a balcony or terrace. The ryokan's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, bottled water and a coffee or tea maker are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Lake Shikotsu Tsuruga Resort Spa Mizu no Uta, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the ryokan with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the ryokan. Once there, be sure to check out bar for some in-house nighttime fun.
Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.
Never let a day go wasted when you're at Lake Shikotsu Tsuruga Resort Spa Mizu no Uta with all the activities and facilities provided. Warm up at the end of the day with a visit to the massage, hot tub, steam room, spa and sauna. With the ryokan's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. You won't need to go far to experience fun water sports, with the convenience of canoes provided.
Test your skills! Get competitive with your travel group or other guests, at the ryokan's hiking trails. No need to go anywhere after dinner -- play with friends or family at the library and shared lounge and TV area. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Reasons to stay here

This ryokan's facilities score higher than 99% of accommodations in the city.
Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 99% of other options in the city.
This accommodation beats more than 99% of competition in the city on room comfort.

Amenities and facilities
Exceptional
Facilities

9.3

Most talked about facilities

Food & Dining

25 mentions

Breakfast

16 mentions

Housekeeping

7 mentions

Swimming Pool

4 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Japanese

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Canoeing
  • Fitness center
  • Garden
  • Hiking
  • Hot tub
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Steamroom
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Free face masks
  • Hand sanitizer
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Restaurants
  • Room service
  • Vending machine

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Gift/souvenir shop
  • Heating in public area
  • Laundromat
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal

Access

  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Free bottled water
  • Hair dryer
  • Non-smoking
  • Refrigerator
Food and dining
Restaurants on site

AMAMU

  • Cuisine: International
  • Menu: A-la-carte

Japanese Restaurant 'Ama no Uta'

  • Cuisine: Japanese
Location
Shikotsuko Onsen, Chitose, Chitose, Sapporo, Japan, 066-0281
Excellent
Location

8.8

Airports

  • New Chitose Airport (CTS)
    23.3 km 35 min drive
  • Okadama Airport (OKD)
    37.5 km 1.3 hour drive

Hospital or clinic

  • Koyodai Family Clinic
    15.4 km
What's nearby

Popular landmarks

  • Mt. Moiwa
    28.4 km
  • Susukino
    31.6 km
  • Tanukikoji Shopping Street
    31.8 km
  • Odori Park
    32.1 km
  • Sapporo TV Tower
    32.2 km
  • Clock Tower (Tokei-dai)
    32.3 km
  • Hokkaido Government Office
    32.6 km
  • Hokkaido University
    32.6 km
  • Sapporo Underground Pedestrian Space
    32.6 km
  • Shiroi Koibito Park
    36.6 km

Nearby landmarks

  • Shikotsu Lake tsuruga resort spa Mizunouta
    40 m
  • Lake Shikotsuko Visitor Center
    150 m
  • Miyagase Lakeside Park
    180 m
  • Shikotsu Lake Glass boat for sightseeing on the lake
    200 m
  • Yamasentetsu Bridge
    340 m
  • Lake Shikotsu Wild forest
    1.6 km
  • Lake Shikotsu
    5.3 km
  • Shikotsu Lake
    6.8 km
  • Marukoma Hot Spring Hotel
    7.6 km
  • Mount Tarumae
    9.5 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Shuttle bus from New Chitose Airport, Minami Chitose station and Chitose station to the property is available at no additional charge. In order to reserve the transfer, please inform the property of your arrival details at least 3 days prior to arrival.
  • Guests who reserved a room with dinner must check in before 07:00 PM or dinner cannot be served and no refund provided.
  • Child rate is same as adult.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until19:30
  • Check-out until10:00

Getting around

  • Airport transfer fee0 JPY
  • Distance from city center20 km
  • Travel time to airport (minutes)40

Extras

  • Daily Internet/Wi-Fi fee0 JPY

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors3
  • Number of restaurants2
  • Number of rooms 53
  • Room voltage100
  • Most recent renovation2008

Parking

  • Daily parking fee0 JPY

Reviews of Lake Shikotsu Tsuruga Resort Spa Mizu no Uta from real guests

Provided by verified guests of Agoda
9.1
/
10
Exceptional
Cleanliness9.6
Facilities9.3
Location8.8
Room comfort and quality9.5
Service9.4
Value for money8.6
High score for Sapporo
Rating
9+ Exceptional (320)
8-9 Excellent (88)
7-8 Very Good (46)
6-7 Good (10)
<6 Below Expectation (16)
Time of the year
Mar - May (90)
Jun - Aug (102)
Sep - Nov (118)
Dec - Feb (170)
All guests (901)
All room types
All languages

Show reviews that mention 

Showing 480 verified guest comments
12345
10.0
Exceptional
Ching from Singapore
Couple
Japanese Western Style with private hotspring
Stayed 2 nights in September 2019

Opulent, luxurious and absolutely Fantastic”

This upmarket ryokan stye onset resort is a tad intimidating at first to us but the room absolutely made up for the initial stress. The lobby was quite a ways from the car drop off point. All cars have to be valet parked. Upon arriving at the check-in lobby, you have to remove your shoes like all self-respecting ryokans. Once you enter the room, however, you will be overwhelmed by the sheer luxurious accommodation. We had the room with the private onset and it is absolutely fantastic! One of the few places that once you checked in, you didn't really want to leave the room. A sort of hotel California. The hotel is also right at the picturesque Lake Shikostu. It is a couple of minutes walk to the lake. The dinner and breakfast are sumptuous affairs. The buffets are amazing.

Reviewed September 20, 2019

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10.0
Exceptional
Phakpoom from Thailand
Couple
Japanese Western Style with private hotspring
Stayed 1 night in April 2019

Nice hotel and great onsen”

The hotel is located just next to the lake. The food was also great with a nice view in the restaurant. The private onsen was fantastic! I will definitely go back again.

Reviewed April 14, 2019

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10.0
Exceptional
WONG from Singapore
Group
Japanese Western Style (3 persons only)
Stayed 1 night in February 2019

Excellent”

Brought my mum here to relax and she loves it alot. Even comes with a massage chair in our hotel room. Excellent service and facilities. Room is big as well.

Reviewed March 15, 2019

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10.0
Exceptional
Isabella from Denmark
Couple
Japanese Western Style with private hotspring
Stayed 1 night in January 2019

Luxury!!!!”

Our stay was absolutely perfect! The place is absolutely beautiful, food is scrumptious and staff is super friendly. The private onsen room was luxury as never before. I’d come back anytime!

Reviewed February 02, 2019

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9.2
Exceptional
Siu from Hong Kong SAR, China
Couple
Japanese Western Style (3 persons only)
Stayed 1 night in January 2019

Nice staff, good food and nice onsen”

We stayed one night at the onsen hotel, they provided airport pickup services but only for three time slot per day. If they have one more in the early morning that would be great. Staff are nice and the hotel are sparkling clean. All facilities are good. They also have the free shuttle bus to Sapporo city in the morning, it's 10 am pickup. The dinner buffet is good and they do breakfast buffet , food is good. I like the onsen, you can go anytime except for 3-4 am. All other time are welcome to use. They do have a pillow museum, you can pick the pillow you like for your stay. And they have a souvenir shop in the hotel. That's a very good services that you got everything here.

Reviewed January 27, 2019

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10.0
Exceptional
Brenda from Singapore
Family with teens
Japanese Western Style with private hotspring
Stayed 2 nights in June 2019

Beautiful Onsen Resort”

Absolutely stunning property! We stayed in rooms with a private Onsen - nice space with an in room massaging chair and a patio.

Reviewed June 22, 2019

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9.6
Exceptional
Anne from Australia
Couple
Stayed 3 nights in March 2019

Exceptional”

The onsen, buffet breakfast and dinner were great. Staff were incredibly helpful and provided excellent service. The free shuttle bus to and from Sapporo station and the airport was also really convenient. Just note there isn't a lot to do in the area (although this may not be the case in the warmer months). I would definitely recommend this place if you can afford it.

Reviewed March 29, 2019

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10.0
Exceptional
Lauren from United States
Family with teens
Stayed 1 night in June 2019

Exceptional”

Wonderful stay. Everything was amazing, service, hospitality of staff, room, onsen, and meals. Hope to be able to visit again.

Reviewed July 02, 2019

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10.0
Exceptional
Rachel from Singapore
Group
Room with Tatami Area - Buffet Breakfast + Buffet Dinner Included
Stayed 1 night in June 2019

Exceptional”

The service was excellent, view was great and the meals were awesome. Very delightful stay!

Reviewed June 26, 2019

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10.0
Exceptional
Li from Singapore
Family with teens
Japanese Western Style (3 persons only)
Stayed 1 night in December 2018

Excellent Service”

Very nice hotel with very good Onsen. Had a lovely stay! Will definitely be back again!

Reviewed June 26, 2019

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10.0
Exceptional
Smithi from Thailand
Family with young children
Japanese Western Style with private hotspring
Stayed 1 night in May 2019

Everything is perfect!”

Nothing to criticize. Everything is perfect. Staffs are professional and helpful.

Reviewed May 12, 2019

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9.6
Exceptional
Phakpoom from Thailand
Couple
Japanese Western Style with private hotspring
Stayed 1 night in April 2019

very nice room with open-air onsen”

The hotel is close to Lake Shikotsu. All staffs was nice and friendly. The room is super nice and big compare to normal hotel in Japan. Very enjoy onsen in room and the public onsen is also very good. The food was great.

Reviewed April 12, 2019

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10.0
Exceptional
Yan
Group
Japanese Western Style with private hotspring
Stayed 1 night in November 2019

Hardware are excellent”

Good service n excellent hardware! Free shuttle bus for visitor.

Reviewed November 22, 2019

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9.2
Exceptional
Wannee from Thailand
Couple
Stayed 1 night in September 2019

Wonderful Mori no Uta hotel chain”

Wonderful stay I have been stay at Jozankei Mori no uta last year. So I have select to stay in this hotel chain again Wonderful stay The positive Mori no Providing free Hotel shuttle bus. Welcome staff team are waiting for guest. breakfast and dinner With local ingredients are delicious Fresh juice bar many choices for breakfast is my favorite. Cleanliness for hotel Staff Miss Dom the nice girl give good advise for interesting places to visit during our stay.

Reviewed September 18, 2019

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10.0
Exceptional
Mei from Taiwan
Family with young children
Stayed 1 night in August 2019

Relax”

It's good for family travel.

Reviewed July 08, 2020

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8.4
Excellent
James from Indonesia
Family with young children
Stayed 1 night in March 2019

Very satisfied with the service of the staff, the room and the facilities. ”

Before we reach New chitose airport, i did email the resort for the service of airport transfer which they responded very fast and did it for free for all the guests staying the hotel. It is very nice and easy for us to reach the hotel. It is about 1 hour drive to the resort. After that we get a warm welcome from the staff when we arrived. The hotel booking is covered with breakfast and dinner buffet(they offer japanese style buffet, the food are fresh) as ther is not much foods around it. The hotel lobby is very comfy, will have a live music at some scheduled time and warm yourself near the fire flame, can have some marshmallow melted done by yourself.. sure will come back again.

Reviewed March 15, 2019

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8.8
Excellent
Xinyu
Couple
Stayed 1 night in April 2019

Wonderful place for exceptional experience”

The hotel is located right in front of the lake. Beautiful view but a bit remote. All staff are very nice and friendly. The service is excellent and the facilities are top notch. There is a massage chair in every guestroom which helps us to relax. Plenty of choices for dinners and breakfasts. Will definitely go back when we go to Japan next time.

Reviewed April 28, 2019

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9.2
Exceptional
Miu from Hong Kong SAR, China
Family with teens
Japanese Western Style (3 persons only)
Stayed 1 night in July 2019

Sauna is good and the food is delicioud”

Have free transport to and from airport and the service of staff is the best

Reviewed August 02, 2019

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8.8
Excellent
Hoon from Singapore
Couple
Stayed 2 nights in June 2019

Excellent”

The attentiveness and services from the staff is excellent and the onsen is very good. The surrounding areas at the lake is also very beautiful filled with nature. Its tranquility makes it very relaxing and peaceful. The staff are also very friendly. Would plan another visit during a different season, think autumn will be really nice.

Reviewed June 09, 2019

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9.2
Exceptional
Sofia from Israel
Couple
Japanese Western Style with private hotspring
Stayed 2 nights in March 2019

The best hotel I ever staied.”

Our room was huge, with our own private onsen. Food is very good.

Reviewed March 25, 2019

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