Loei Palace Hotel
Loei Palace Hotel
See all 6 photos
8.8
Excellent

"The vast lobby is welcoming,as is the personable manager."

john

|

July 11, 2016

Deluxe King - Bed Loei Palace Hotel
Deluxe King - Bed
See all 6 photos
Lobby Loei Palace Hotel
Lobby
See all 6 photos
Interior view Loei Palace Hotel
Interior view
See all 6 photos
Swimming pool [outdoor] Loei Palace Hotel
Swimming pool [outdoor]
See all 6 photos
See map Loei Palace Hotel
See map
Excellent
Location
8.1
See all 6 photos Loei Palace Hotel
See all 6 photos
Removed from saved list
What guests are saying:
Nice
SUWICHA from Thailand
Family with young children
Good price, good location next door of the public park, clean room, variety breakfast, friendly staffs, many restaurants around
Trevor from United Kingdom
Couple
nice surroundings
david from Australia
Couple
You get 4 star at 2 star prices. A lot of staff though don't speak English and hotel is a bit dated. Definitely need to change the shower heads. Swimming pool is not always open during their opening hours, but if you tell reception they'll open it for you.
Andrew from Australia
Group
I enjoyed my stay and will use this hotel again
tony from United Kingdom
Solo traveler
Incredible service, the bell boy helped us with our bags and our room. Unfortunately the next day I had a flat battery in my car, the staff assisted jump starting my car and again spending hours with me before calling a local mechanic . Can not recommend them enough.
Nathan from Australia
Couple
Hotel is walking distance to everything
Clinton from United States
Solo traveler
This is one good hotel in Loei. Have stayed almost 10 times now and will keep staying here in the future too.
SANJAY from Singapore
Solo traveler
Good Hotel
Phorsith from Thailand
Couple
Lovely Hotel right in the middle of the beautiful city of Loei. I will never forget it. Lovely place with warm people.
Mogens from Denmark
Family with young children
Excellent
From 791 reviewsSee what guests said
8.0
/
10
Excellent room comfort and quality
8.2
Recommended by 87% of guests
Value for money8.1
Distance to city center1 km
Location rating8.1
  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Currency exchange

  • Daily housekeeping

Select your room
8.2
Excellent
Room comfort & quality
This property is in high demand!Last booked 10 hours ago
Grand Deluxe 1 King Bed
Grand Deluxe 1 King Bed
...
  • Room size: 63 m²/678 ft²
  • Nature view
  • 1 queen bed
Enter dates to see prices
Deluxe Double Room with Balcony
Deluxe Double Room with Balcony
...
  • Room size: 70 m²/753 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Twin Room with Balcony
Twin Room with Balcony
...
  • Room size: 70 m²/753 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Deluxe Twin
Deluxe Twin
...
  • Room size: 42 m²/452 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
Deluxe King
Deluxe King
...
  • Room size: 42 m²/452 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Suite - 1 Bed Room
Suite - 1 Bed Room
...
  • Room size: 72 m²/775 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Suite - 2 Bed Room
Suite - 2 Bed Room
...
  • Room size: 112 m²/1206 ft²
  • City view
  • 1 king bed & 1 double bed
Enter dates to see prices
Grand Deluxe Twin Beds
Grand Deluxe Twin Beds
...
  • Room size: 63 m²/678 ft²
  • Nature view
  • 2 single beds
Enter dates to see prices
Junior Suite family
Junior Suite family
...
    Enter dates to see prices
    Two Bedroom Family Suite
    Two Bedroom Family Suite
    ...
      Enter dates to see prices
      Have a question for Loei Palace Hotel?

      What people love about the property

      • 6.8
        Good

        "Good location and delicious food."

        Nijapong

        |

        December 11, 2016

      • 10.0
        Exceptional

        "Perfect location, right in the middle of the city."

        Mogens

        |

        January 23, 2016

      • 8.0
        Very good

        "Nice pool area."

        David

        |

        August 12, 2016

      Up to 30% off with Agoda Insider Deals!

      Prices drop the moment you sign in!

      Sign in now
      More about Loei Palace Hotel

      More about Loei Palace Hotel

      8.8
      Excellent

      "Lovely place with warm people."

      Mogens

      |

      March 25, 2017

      An overview

      Show less

      What they offer

      10.0
      Exceptional

      "Rooms are well maintained and very clean."

      SANJAY

      |

      December 30, 2017

      Show less

      Property's guest policies

      Show less

      Some helpful facts

      Show less

      Real reviews from real guests

      Agoda Reviews (791)Booking.com Reviews (153)
      8.0
      /
      10
      Cleanliness7.9
      Facilities7.5
      Location8.1
      Room comfort and quality8.2
      Service8.1
      Value for money8.1
      Provided by verified guests of Agoda
      All languages
      All guests (791)
      All room types

      Show reviews that mention 

      Showing 624 verified guest comments
      12345
      9.2
      Exceptional
      Colin from United Kingdom
      Couple
      Deluxe Double Room with Balcony
      Stayed 2 nights in January 2019
      VERY CLEAN”
      Was my first time il loei . The hotel is situated right next to where the main Saturday night market is based well worth a look around . The hotel itself is well Maintained . Staff are friendly . The rooms are cleaned daily . The pool area is reasonable . Is a descent gym . The rooms are huge I like a big room but these rooms are to big . My only negative is there was no plug next to the bed to charge my phone . I like to be able to use my phone whilst on charge in bed the closest plug was next to the tv . The bathroom was a good size and modern . But the shower was poor the water was very slow and kept changing heat . But overall a positive experience and I would stay again
      Reviewed January 07, 2019
      8.4
      Excellent
      David from Australia
      Solo traveler
      Deluxe King
      Stayed 2 nights in December 2018
      High standard hotel in parklands setting”
      This is a high standard hotel in an area surrounded by parks. Including gardens, sports facilities, gardens, jogging track. Thee location is good. A short walk gets you into the city in a few minutes. The is a Saturday night walking street market very close to the hotel, which is an interesting evening of people watching. The central atrium design of the hotel can result in noise from various functions held on the lower floors entering your room. However the noise doesn't continue late into the night.
      Reviewed December 11, 2018
      10.0
      Exceptional
      Vinal from India
      Solo traveler
      Deluxe Twin
      Stayed 1 night in November 2018
      A very nice hotel”
      I have to pick and choose to get a con. But the staffs aren't fluent in English. That is all I have 😆 Nice location, all amenities, spacious, clean.. What else can you ask for. I was there with an Agoda insider deal, so the cost was very reasonable for me.
      Reviewed November 23, 2018
      8.4
      Excellent
      Gary from Thailand
      Couple
      Deluxe King
      Stayed 1 night in August 2018
      Hot water problem”
      This hotel has a serious hot water issue for the last 10 years! The water alternates from stone colt to boiling hot all the time. We have been going to this hotel for more than 10 years at least once a year. It is a wonderful place,perhaps the best hotel that I have stayed at in Loei province. When there were bathtubs, it was possible to live with. But now that they took out the bathtubs it is really hard to put up with. Please repair this problem! We love the Loei Palace!
      Reviewed August 07, 2018
      9.6
      Exceptional
      David from United Kingdom
      Couple
      Suite - 1 Bed Room
      Stayed 3 nights in July 2018
      Exceptional”
      Over the last three years we have been fairly frequent guests. This 13 day visit would have been marred by the local ATM machine breaking down and failing to return my card, unfortunately this occurred on the Saturday evening leaving us short of cash. The general manager made every effort to the bank to return my card as I was due to leave the hotel for a flight, sad to say that the bank didn't return my card until late Tuesday afternoon. I would like to say thank you to the hotel staff for their help, it was greatly appreciated. 5 star service from a 4 star hotel. Thank you Sir.
      Reviewed July 29, 2018
      9.6
      Exceptional
      andrzej from United Kingdom
      Family with young children
      Deluxe Twin
      Stayed 2 nights in December 2018
      the staff working in this hotel is 5* service . they are best ever . Well done. ”
      relax and enjoy .
      Reviewed December 25, 2018
      9.2
      Exceptional
      Patricia from United Kingdom
      Solo traveler
      Deluxe Twin
      Stayed 2 nights in December 2018
      Very nice hotel”
      Staff were exceptionaly helpful and friendly, room was large and clean, close to cafes etc. and being adjacent to the park was a bonus. My only complaint was that you couldn't buy just one ot two glasses of wine with dinner, you had to buy the whole bottle.
      Reviewed December 09, 2018
      8.4
      Excellent
      Pete from Canada
      Couple
      Deluxe King
      Stayed 3 nights in July 2018
      Excellent hotel. ”
      Saturday night there is a wonderful market next door with lots of cheap and tasty foods. The night life area is also very close, about 10 minutes by walking. Fantastic deal for the money compared to the quality.
      Reviewed July 15, 2018
      6.0
      Daryl from Australia
      Couple
      Suite - 1 Bed Room
      Stayed 3 nights in December 2018
      Old lady lost it’s charm”
      This grand building has seen better days. The fittings are very old & worn out, if you can get the shower to provide a steady stream of warm water without being burned alive or chilled to the bone then you are a genius. The housekeeping from a cleanliness viewpoint is below standard as shower screens have soap scum marks from previous days showers & tiles are dirty, dusting is done I’m not sure how often. Staff are friendly & obliging, breakfast is OK but the restaurant room is so dark it looks gloomy & not welcoming for your first meal of the day.
      Reviewed December 18, 2018
      10.0
      Exceptional
      Vinal from India
      Solo traveler
      Deluxe Twin
      Stayed 1 night in November 2018
      Perfect place to be”
      I got an insider deal via Agoda, so price was pretty good.. Else too it seemed to be. Nice people, right at center, have all what you need.
      Reviewed November 25, 2018
      8.4
      Excellent
      Nick from Thailand
      Group
      Deluxe Twin
      Stayed 2 nights in December 2017
      Definitely the best Hotel in Loei City!”
      Hotel Staffs are so professional and have service mind! We stayed two nights for New Year's Eve countdown. Big Night Market is just few minutes walk. Outside restaurant is a little bit far from the Hotel if you will not eat breakfast there. Got my room for almost 50% discount anyway so it was a good deal. My friends are planning to return here anytime soon.
      Reviewed January 03, 2018
      10.0
      Exceptional
      SANJAY from Singapore
      Solo traveler
      Deluxe King
      Stayed 1 night in April 2017
      The only place to stay in Loei”
      You cannot go wrong with this hotel. Ample parking space. Great folks at the reception. Breakfast can be improved. I might have an opinion because I have stayed at this hotel more than 15 times so the breakfast....well! Rooms are well maintained and very clean.
      Reviewed December 30, 2017
      10.0
      Exceptional
      Nathan from Australia
      Couple
      Deluxe King
      Stayed 1 night in April 2017
      Stella service”
      Incredible service, the bell boy helped us with our bags and our room. Unfortunately the next day I had a flat battery in my car, the staff assisted jump starting my car and again spending hours with me before calling a local mechanic . Can not recommend them enough.
      Reviewed April 17, 2017
      8.8
      Excellent
      David from United Kingdom
      Couple
      Grand Deluxe 1 King Bed
      Stayed 1 night in December 2016
      The perfect hotel for us.”
      For our purposes, this hotel was perfectly positioned. It was quiet, very spacious and the staff were excellent, being very friendly, respectful and always willing to help when required. I definitely recommend this hotel.
      Reviewed December 29, 2016
      10.0
      Exceptional
      Stephen from Australia
      Couple
      Deluxe King
      Stayed 1 night in August 2016
      Great Issan hotel.”
      Big bedroom, big bathroom, fantastic pool, good breakfast and good location. A welcome oasis in north east thailand after long road trip. Loei Palace Is a beautiful grand hotel and Loei is a lovely town. I think this is probably the best option in town.
      Reviewed August 30, 2016
      8.0
      Excellent
      Geoffrey from Australia
      Couple
      Deluxe King
      Stayed 4 nights in August 2016
      Good Value, Under Renovation”
      I have stayed at this hotel many times an it has a certain charm. It is getting weary but at the price is hard to beat for value. Bed was hard as a rock: not happy. Air conditioner leaked badly on our last night there: please pick up your maintenance schedule!
      Reviewed August 16, 2016
      8.0
      Excellent
      James from United Kingdom
      Couple
      Deluxe King
      Stayed 1 night in March 2016
      Big hotel next to nice park”
      Restaurant food ok - burger great but seafood salad not so good as squid to chewy and no flavour. Room large and comfortable but NO accessable balcony or terrace as listed on Agoda. Off road parking facilities.
      Reviewed March 18, 2016
      8.3
      Excellent
      Goon-Loong from United States
      Couple
      Deluxe Twin
      Stayed 2 nights in January 2016
      Staff Handles English, Clean Rooms, but lousy WIFI”
      Staff Handles English, Clean Rooms, Helpful Staff
      Staff Handles English, Clean Rooms, Helpful Staff. WIFI not reliable. Awkward location, not near to food outlets. Need to cross bridge to city area for food. Not near to city center as advertised. No onsite massage facility.
      Reviewed February 07, 2016
      8.8
      Excellent
      Goon-Loong from United States
      Couple
      Deluxe Twin
      Stayed 3 nights in January 2016
      Clean hotel environs, Clean room and Excellent Staff”
      WIFI is not totally reliable or available all the time. Staff were very helpful and responsive. Very clean hotel environ. Location is NOT really at city center. This is false advertising. Also there is no onsite massage facility. Lots of food stands across the nearby bridge.
      Reviewed January 24, 2016
      8.0
      Excellent
      David from United Kingdom
      Couple
      Deluxe King
      Stayed 3 nights in June 2015
      Disappointed.”
      Location, Price, Swimming pool.
      We have stayed at this hotel 4 times now in the past 10 months. The hotel is in need of an update. I would expect a dedicated shower and not a feeble excuse of an in bath shower. The bathrooms are old and certainly need modernising. The breakfast is as usual geared towards asians although there were a lot of western guests there and the breakfast was very disappointing with the choices available. The dining room adjacent to the foyer is pleasant enough but we waited 1hour 5minutes from the time we ordered to the time our food was served, far too long, another western group sitting next to us waited even longer with one gentlman getting up and complaining he had waited 1hour 30minutes with still no sign of his dinner, he abrutly left the restaurant. The quality of the food was very good but the service was certainly not upto even 2star standards. Reception commented that they only had one chef on duty. Perhaps they need reminding that they are a service industry and with a large nuber of guests booked in should have been better prepared.
      Reviewed July 01, 2015
      12345
      This is a popular property. Don't miss out!

      Back to search results

      Back to room choices

      |

      Dismiss

      Loei Palace Hotel
      |Excellent 8.0
      ×
      Check in. Step out.
      Experiences on Agoda. Because your room is just the beginning.

      • Excellent location