Mai Khao Lak Beach Resort & Spa
Mai Khao Lak Beach Resort & Spa
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"Very pleasant and good value for money."

Michael

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June 6, 2016

Deluxe Suite - Bed Mai Khao Lak Beach Resort & Spa
Deluxe Suite - Bed
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Lobby Mai Khao Lak Beach Resort & Spa
Lobby
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Lobby Mai Khao Lak Beach Resort & Spa
Lobby
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Swimming pool [outdoor] Mai Khao Lak Beach Resort & Spa
Swimming pool [outdoor]
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See map Mai Khao Lak Beach Resort & Spa
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Excellent
Location
8.1
See all 65 photos Mai Khao Lak Beach Resort & Spa
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Excellent
From 142 reviewsSee what guests said
8.3
/
10
Excellent room comfort and quality
8.7
Recommended by 89% of guests
Value for money8.3
Distance to city center15 km
Location rating8.1
Nearest airportPhuket International Airport (HKT)
Distance to airport72.0 km
  • Airport transfer

  • Private beach

  • Free Wi-Fi in all rooms!

  • Hot tub

Room choices
8.7
Excellent
Room comfort & quality
This property is in high demand!Last booked 7 hours ago
Deluxe Suite Pool Access
Deluxe Suite Pool Access
...
  • Room size: 55 m²/592 ft²
  • Pool view
  • 2 single beds and 1 sofa be...
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Deluxe Premium Suite
Deluxe Premium Suite
...
  • Room size: 55 m²/592 ft²
  • Sea view
  • 1 double bed and 1 sofa bed...
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Deluxe Family- 4 Adults/ 2 Adults with 2 Children
Deluxe Family- 4 Adults/ 2 Adults with 2 Children
...
  • Room size: 55 m²/592 ft²
  • Pool view
  • 1 double bed and 1 sofa bed...
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Mai Pool Villa
Mai Pool Villa
...
  • Room size: 152 m²/1636 ft²
  • Garden view
  • 1 double bed and 1 sofa bed
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Jacuzzi Pool Deluxe
Jacuzzi Pool Deluxe
...
  • Room size: 55 m²/592 ft²
  • Pool view
  • 1 double bed and 1 sofa bed...
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Deluxe Suite
Deluxe Suite
...
  • Room size: 55 m²/592 ft²
  • Pool view
  • 2 single beds and 1 sofa be...
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Garden View Villa
Garden View Villa
...
  • Room size: 90 m²/969 ft²
  • Garden view
  • 1 double bed and 1 sofa bed
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Double Or Twin Deluxe
Double Or Twin Deluxe
...
  • Room size: 55 m²/592 ft²
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Deluxe Suite Pool Access – Jacuzzi with Breakfast
Deluxe Suite Pool Access – Jacuzzi with Breakfast
...
  • Balcony/terrace
  • Shower and bathtub
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DELUXE SUITE PREMIUM (3AD)
DELUXE SUITE PREMIUM (3AD)
...
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    More about Mai Khao Lak Beach Resort & Spa

    More about Mai Khao Lak Beach Resort & Spa

    An overview

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    Nearest essentials

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (142)Booking.com Reviews (36)
    8.3
    /
    10
    Cleanliness8.5
    Facilities8.3
    Location8.1
    Room comfort and quality8.7
    Service8.3
    Value for money8.3
    Provided by verified guests of Agoda
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    All guests (142)
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    Showing 114 verified guest comments
    12345
    8.4
    Excellent
    kultharin from Thailand
    Family with teens
    Deluxe Suite
    Stayed 1 night in October 2018
    Great breakfast, long swimming pool, clean”
    Great for spend time with the family. Swimming pool, little water park for children, Great breakfast, Great room, Great staff. But have a little bit old of fitness.
    Reviewed October 08, 2018
    6.8
    Good
    YEWMENG from Singapore
    Business traveler
    Deluxe Suite
    Stayed 1 night in August 2018
    Nice cozy hotel”
    Separated the rooms from family with kid and adults. Clean room and super friendly staff.
    Reviewed August 24, 2018
    8.8
    Excellent
    Yovita from Indonesia
    Family with young children
    Deluxe Suite
    Stayed 3 nights in August 2018
    Nice hotel with affordable price”
    This is the first time we go to Khao Lak, and stay in Mai Khao Lak. The hotel is very big, pool is very comfortable for toddler. Bfast menu good, the staff also very helpfull. But not all the staff can speak english, fortunately there are 2 staff in Khao lak whois Indonesian, so she gave us complete and clear information. At the first night we stay the AC was not cold at all, I called to complain and the we go out for dinner. After I got back from our dinner the AC worked well and then rest of the time we stayed were perfect.
    Reviewed August 23, 2018
    6.8
    Good
    Sharna from Australia
    Family with young children
    Deluxe Suite
    Stayed 2 nights in May 2018
    Great place for kids ”
    Definitely has its pros and cons. We came in low season (may/June) great because it's quiet and you can get clothes and massages cheaper but not so good as most of the restaurants in the resort close down which leaves very little Option of places to eat as this resort is about 15-20 mins out of town...so you are kind of stuck, even the little restaurants out the front along the beach close down in low season. I think in peak season the atmosphere would be completely different. Even the communication with staff is hard as all the good English speaking staff take holidays once peak season is over and they hire the local workers during low season which barely speak English...great that they give them a job but not so good for us trying to communicate. We have been to Thailand 7 times, we usually go to Patong but thought we would try somewhere different as it's the first time with kids, beach is better than Patong and it's quieter for the kids but I would have to say we prefer patong.
    Reviewed June 01, 2018
    5.2
    Geraldine from United Kingdom
    Couple
    Deluxe Suite
    Stayed 2 nights in January 2018
    Give this a miss unless you are travelling with kids”
    Look, the resort is ok, its huge and the rooms are pleasant although zero privacy as the new wing rooms look right into the room opposite. As its so isolated you are a bit forced to use the hotel F 7 B facilities which were way below standard. We tried breakfast in two different locations and both were below par. Also had dinner at the beach front restaurant and that was dreadful, although the service was good. Rooms not cleaned up to 4pm and when we requested a service it was done but they forgot the towels! If you are travelling with young kids and paying the Thompson Holiday prices I guess its ok. Otherwise,, please dont bother.
    Reviewed January 15, 2018
    6.0
    Andrea from Australia
    Family with young children
    Deluxe Suite Pool Access
    Stayed 9 nights in July 2017
    Above average”
    Food within the resort was average at best.
    Reviewed July 12, 2017
    4.4
    Steven from United Kingdom
    Couple
    Deluxe Suite
    Stayed 14 nights in April 2017
    Acceptable”
    The hotel has deteriorated badly since our last visit 2 years ago. Nearly all the bathrooms in the new buildings flood every time you have a shower. This is a major design fault, not some mishap. It is the only beach hotel in the area that does not have sunbeds on the beach for guests. Very disappointing.
    Reviewed May 14, 2017
    7.6
    Very good
    Mika from Germany
    Family with teens
    Deluxe Family- 4 Adults/ 2 Adults with 2 Children
    Stayed 6 nights in April 2017
    Nice hotel next to the beach but small things should be improved”
    The Hotel is nicely by the beautiful and peaceful beach in Kaho Lak. There is hardly no other hotels on the same area. Lots of nice beach restaurants to visit and eat in during the lunch and the evening. Also a Minimart where to buy drinks and salty snacks (Really friendly family keeping this mobile store) The Hotel is itself is a big complex. There is is old (close to beach) and new side (further way into main land). There are few few basic restaurants to eat in but we ate mitä of the time outside the hotel in the beach restaurants. Old side pools are smaller and on the new side there is big kids area with different water games. Additionally there are mire "levels" having thre more pills to swim in just in the middle of the new rooms. Really nice looking area. Roooms are well equipped but cleaning is not on the level I have used to in Thailand. Daily emptying of trash cans and towel change but felt that nothing more happened. Overall good _family_ hotel but not a 5 star place.
    Reviewed April 17, 2017
    5.2
    Marine from France
    Family with teens
    Deluxe Family- 4 Adults/ 2 Adults with 2 Children
    Stayed 2 nights in February 2017
    Better choose another option; not worth the money”
    Just coming back from a 2 nights stay in this hotel. We experienced great and modern hotels, with extremely friendly staff, in Krabi. We wanted to spend 2 good days in a great hotel in Khao lak. Bad choice... First the positives: the hotel is just by a fantastic beach. A few restaurants by the beach, very good price for lunch or diner. Good amenities also if you have to take you plane back late like us, you can take a shower very easily. Then the negatives: this is a TUI hotel. Nothing against TUI but be aware that this means that 90% of the people are here on a tour (kind of Club Med). The maintenance of the hotel is terrible; the furniture in our rooms were damaged, the sofa bed was bad, the pools do not look very well cleaned. There are the old building (with partial see view) and the new buildings (big complex at the rear); we are here talking about the old building. But looking at the color of the kids pool of the new building, we suspect it will not take long before the new building are in a bad shape too. The staff is not friendly; is it the tour operator effect? They do not smile, do not say hello. Looks like TUI has people managing each groups (like young Novergians managing their groups, ...). The rooms are BADLY cleaned. When we checked in, it was obvious that the floor had not been cleaned. We asked for somebody to come; when we came back to the room 2 hours later, floor still not cleaned and we asked one cleaning lady who was taking care of another room to come and help us. She did very nicely but this shows that this can be done but the management is terrible. You do not feel the room is lean; we had aunts and again, we had to manage ourselves. Expensive for what it is: we booked through Agoda and thought it was a good deal. We now suspect that this hotel is trying to make money on the people not coming with TUI tour! In conclusion: maybe it was a nice hotel before but we strongly recommend that you think twice before booking and spend yo
    Reviewed February 18, 2017
    8.8
    Excellent
    Micael from Sweden
    Group
    Deluxe Family- 4 Adults/ 2 Adults with 2 Children
    Stayed 4 nights in January 2017
    Overall review is good but the information regarding the rooms was not good.”
    The information about how many people the rooms are adapted for is wrong.We booked for 5 adults, but when we got there so turned out that they only have rooms for 2 adults and 2 children. Other than that, this hotel was very good, an added plus to the good breakfast.
    Reviewed January 25, 2017
    8.0
    Excellent
    Julie from Australia
    Couple
    Deluxe Suite
    Stayed 10 nights in October 2016
    Resort ok but not 5 star”
    Not a 5 star resort! Food was terrible, our room did not get cleaned sometimes until 4pm too late in the day for me. The staff were friendly and accomodating, she me maintenance issues that really need to be actioned.
    Reviewed October 26, 2016
    8.4
    Excellent
    Michael from Australia
    Couple
    Deluxe Suite Pool Access
    Stayed 3 nights in May 2016
    Very Pleasant Stay”
    Stayed 3 nights in June (Low Season). Very pleasant and good value for money. Booked pool access room but unfortunately for us it rained almost the whole time, but then it is the wet season and the cost of room was reduced appreciably. Staff were very friendly and could not help enough. Excellent rating.
    Reviewed June 06, 2016
    10.0
    Exceptional
    Jeff from United States
    Family with young children
    Deluxe Suite
    Stayed 2 nights in May 2016
    Another great resort ”
    Fffffffff
    Reviewed May 26, 2016
    9.7
    Exceptional
    Peter from Switzerland
    Couple
    Deluxe Suite Pool Access
    Stayed 7 nights in April 2015
    Awesome Hotel”
    Pool area, Breakfast buffet, service
    We had a wonderful time enjoying a room with pool access. Everything clean, very friendly staff (especially management), good excursion options. Nothing to complain, everything was perfect!
    Reviewed May 09, 2015
    10.0
    Exceptional
    Chollatee from Thailand
    Family with young children
    Deluxe Suite
    Stayed 1 night in May 2015
    Nice place for everyone”
    1.staff 2.swimming pool 3.service mind
    It is a really nice place.All staff have a great service and always take care us.All of my family love there.I would like suggulest every one to spend vocation there.it is not a hotel but it feel warm like home !!
    Reviewed May 07, 2015
    8.0
    Excellent
    Tawat from Thailand
    Family with young children
    Garden View Villa
    Stayed 1 night in April 2015
    Good location”
    Good location and good service
    Staff good take care
    Reviewed April 22, 2015
    8.7
    Excellent
    Bert from Belgium
    Family with teens
    Deluxe Suite
    Stayed 2 nights in April 2015
    Family with older kids”
    Room - architecture- breakfast
    Reviewed April 20, 2015
    10.0
    Exceptional
    Teptai from Thailand
    Couple
    Deluxe Suite
    Stayed 2 nights in April 2014
    -”
    -
    Reviewed February 05, 2015
    7.3
    Very good
    Katherine from Malaysia
    Family with young children
    Deluxe Suite
    Stayed 2 nights in August 2014
    comfortable room”
    room ,swimming pool ,view
    Restaurant was not 5 star at all, room was quite good ,staff friendly , big swimming pool ,place for relax ,far from town ,walk distance to beach, food no good ,nice view .
    Reviewed December 10, 2014
    9.7
    Exceptional
    Christine from Australia
    Group
    Deluxe Suite
    Stayed 8 nights in October 2014
    Wonderful Holiday .”
    Big rooms beaches staff breakfast
    I very much enjoyed my stay at Mai spa & Resort ! Staff rooms restaurant beaches etc were excellent . I would go back tomorrow if I had the chance. I spent most of my time there and relaxed.
    Reviewed October 27, 2014
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