Malayan Plaza Hotel

Serviced apartment
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Very good
From 2894 reviewsSee what guests said
7.7
Malayan Plaza Hotel
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Lobby
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Lobby
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Swimming pool [outdoor]
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Swimming pool [outdoor]
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8.7 Excellent location
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8.7Location
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  • Airport transfer

  • 370 meters to public transportation

  • Free Wi-Fi in all rooms

  • Air conditioning

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Room choices
1 Bedroom Deluxe
...
  • City view
  • 50 m²/538 ft²
  • 1 double bed
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2 Bedroom Superior
...
  • City view
  • 95 m²/1023 ft²
  • 1 queen bed or 2 single bed...
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Studio Twin Deluxe Room
...
  • City view
  • 40 m²/431 ft²
  • 2 single beds
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Deluxe Twin Bedroom
...
  • City view
  • 50 m²/538 ft²
  • 2 single beds
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Superior Studio
...
  • City view
  • 35 m²/377 ft²
  • 1 double bed
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Studio Premier Room
...
  • City view
  • 50 m²/538 ft²
  • 1 single bed and 1 queen be...
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Studio Triple Deluxe Room
...
  • City view
  • 60 m²/646 ft²
  • 3 single beds
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Double Superior
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    1 Bedroom Premier
    ...
    • City view
    • Shower
    • 2 single beds and 1 king be...
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    Twin Deluxe
    ...
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      More about Malayan Plaza Hotel

      An overview

      Nestled right in the heart of Ortigas' commercial district, the Malayan Plaza Hotel caters to guests traveling for both business and leisure. The property is a serviced residence building and is within easy reach of the Philippines' shopping, dining, and entertainment centers. Facilities include a fully equipped business center, helipad, 24-hour security, outdoor pool, fully equipped fitness room, Jacuzzi, kid's pool and playroom, and a mini golf course. Please enter your preferred dates of stay and submit our online booking form to make a reservation at Malayan Plaza Hotel.

      Nearest essentials

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      What to eat nearby

      Filipino cuisine
      Vatel Restaurant Manila
      7.0 kmFilipino, French, Mediterranean
      iBread
      8.3 kmFilipino
      Hizon's Cakes & Pastries
      8.6 kmFilipino
      Asian cuisine
      Gloria Maris
      1.9 kmAsian, Chinese, Filipino
      Tramway Buffet Plaza
      2.0 kmAsian, Chinese
      Tapa king
      2.9 kmAsian, Filipino
      Chinese cuisine
      Chin's Express
      4.5 kmChinese, Fast food
      Hap Chan Tea House
      5.7 kmChinese
      Caffe La Lotte Restaurant
      6.7 kmChinese

      What they offer

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      Guest policies

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      Some helpful facts

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      Verified guest reviews

      Agoda Reviews (2894)Booking.com Reviews (1093)
      7.7
      Very good
      Filter by guest type:
      Cleanliness7.6
      Facilities6.8
      Location8.7
      Room comfort and quality7.8
      Service7.7
      Value for money7.9
      Provided by verified guests of Agoda
      Filter guest comments by:
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      Room type
      Studio Twin Deluxe Room
      Superior Studio
      1 Bedroom Deluxe
      Studio Triple Deluxe Room
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      Showing 2511 verified guest comments
      12345
      3.6
      Sheen from Philippines
      Couple
      Studio Twin Deluxe Room
      Stayed 1 night in February 2018
      Sayang....
      It took me an hr until they had us checked in. arrived at 2:26pm. I was called an hour after.... I arrived with a lot of people in the lobby... I stayed here last year and the situation and how they handle customers got worst. I was assigned to 3108... We got in the room immediately after it got cleaned almost 4pm. Kuya just got out of the room. The 2nd lock of the main door doesnt work. The sliding panel of the shower does not work. The aircon is not properly positioned so it gets hot at certain area (near the window since it is directly under the AC) The room wasnt really clean at all... Unfortunately... This hotel will be out of my list of hotels in Ortigas. Sayang...
      Reviewed February 19, 2018
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      8.4
      Jason from Philippines
      Group
      Studio Premier Room
      Stayed 1 night in February 2018
      nice place, slow service
      This is not the first time my friends and I stayed at the Malayan, but this is the first time we were frustrated with their housekeeping service. We had take out and requested for dinner plates and utensils from the staff. Not only did it take them almost an hour to fulfill our requests--they also forgot the plates and had to borrow from an unoccupied room. It was not a highlight, definitely. Other than that though, the room was clean. So was the bathroom (although they need to have the toilet's flushing system checked). The sheets and towels were clean. The view from the window... was the wall of the neighboring building. But there really wasn't anything that sours us from our hotel stay. I guess we'll just have to remind ourselves not to rely on housekeeping the next time we stay here... if we stay here again.
      Reviewed February 08, 2018
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      8.0
      Nicol from Philippines
      Couple
      Superior Studio
      Stayed 1 night in May 2017
      Good for a cost
      A day of stay with: Tiny pool but good thing not much people around. Old furniture and noisy AC. Loft type room is really surprising with a low price.
      Reviewed February 06, 2018
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      7.2
      Aprel from Philippines
      Couple
      Superior Studio
      Stayed 1 night in February 2018
      ok but need improvement
      curtains was full of dirt. on/off in toilet area are broken unclean bedsheet. receptionist are friendly and always ready to serve. Thanks!
      Reviewed February 05, 2018
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      4.0
      JENNIFER from Philippines
      Family with young children
      Superior Studio
      Stayed 1 night in January 2018
      not going back
      DONT GO HERE. the only answer they know is, “we cant do anything about it”
      Reviewed February 02, 2018
      Dear Ms. Jennifer, Thank you for choosing to stay at The Malayan Plaza Hotel! We apologize for the disappointment you encountered during your stay. It is our goal to provide all our clients with the best possible service and we regret that you did not feel this during your stay. I hope there will be other opportunities to be of service to you again. Thank you for your comments and we hope to welcome you back here The Malayan Plaza Hotel! Sincerely, Joey F. Ong Front Office Manager
      Responded February 02, 2018
      Malayan Plaza Hotel
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      2.8
      Rosemarie from Philippines
      Group
      Superior Studio
      Stayed 1 night in January 2018
      Limited parking space. Hotel description and price are both misleading
      Since it has limited parking space., you have to pay P60/ hour of your stay in the patking area if free slot are all taken, You cannot coffee inside the room because they do not have electric kettle for hot water. The electric just for display because they dont have any kitchen utensiils abd pots for boolinf water. Their promo price is really not that cheap after all the taxes. I will no recommend or even book again in this hotel..
      Reviewed January 31, 2018
      Dear Ms. Rosemarie, I want to express our sincerest thank you for taking the time to highlight your constructive observations and I regret to hear about the inconvenience you experienced during your stay. We are disappointed that some of your experiences fell short of your expectations. For all the inadequacies you underwent, we sincerely apologize. Please note that we are very sincere to address all your observations as your comfort and satisfaction really matter to us. We are working on appropriate solutions for these. Please be assured that the hotel management is prioritizing these to be resolved. We hope this does not deter you from staying with us again and give us to the chance to serve you better in the future. It will always be a pleasure to have you and I personally look forward to welcoming you back here at The Malayan Plaza Hotel! Sincerely, Joey F. Ong Front Office Manager
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      Malayan Plaza Hotel
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      9.2
      Simon from Australia
      Business traveler
      Superior Studio
      Stayed 1 night in January 2018
      Great Hotel, Great Location & Great Value
      The Malayan Plaza Hotel is a top class hotel in an ideal location for my business needs. It is also remarkable value for money.
      Reviewed January 31, 2018
      Dear Mr. Simon, Greetings from The Malayan Plaza Hotel! We extremely appreciate you taking the time to share with our team and the rest of the Agoda community regarding your experience on your most recent stay with us. We are pleased that you had an overall quality stay and with the service that our team has provided has left a very good impression to you. Your review is of utmost importance to us, as we make this a tool for us to keep the good and constantly improve for the better so that valued guests like you will always experience our best customer service satisfaction. We hope you will continue to stay with us and keep us top of mind. Your kind words will keep us motivated in continuing to provide our very special way of providing customer service to our valued guests like you. Sincerely, Joey F. Ong Front Office Manager
      Responded February 01, 2018
      Malayan Plaza Hotel
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      5.6
      Alyssa from United States
      Family with young children
      Studio Triple Deluxe Room
      Stayed 12 nights in January 2018
      I DO NOT RECOMMEND THIS PLACE!
      My stay here was very disappointing. Upon checking in after I had sign the receipt for my stay, there was a "mandatory" php5,000 deposit to use for in-house services such as room service, laundry service, etc. I was never notified about this before booking. Then, they have a rule that visiting hours end at 11 pm. That is ABSURD! They know tourists will be checking into this place for leisure/vacation so why have that rule. If they didn't want any visitors or noise after a certain time, then don't have this place open for tourists. Just have residences stay here. It's not a hospital to have "visiting hours". When we request for hand and face towels, they questioned us why we're requesting extra towels. The pillows were too thin and uncomfortable so we called for more pillows which is an extra charge of php75/pillow! The pool was too cold. The gym was at the top floor so you would have to take stairs from a certain floor because the elevator didn't go all the way up there.
      Reviewed January 30, 2018
      Dear Ms. Alyssa, I want to express our sincerest thank you for taking the time to highlight your constructive observations and I regret to hear about the inconvenience you experienced during your stay. We are disappointed that some of your experiences fell short of your expectations. For all the inadequacies you underwent, we sincerely apologize. Please note that we are very sincere to address all your observations as your comfort and satisfaction really matter to us. We are working on appropriate solutions for these. Please be assured that the hotel management is prioritizing these to be resolved. We hope this does not deter you from staying with us again and give us to the chance to serve you better in the future. It will always be a pleasure to have you and I personally look forward to welcoming you back here at The Malayan Plaza Hotel! Sincerely, Joey F. Ong Front Office Manager
      Responded February 01, 2018
      Malayan Plaza Hotel
      Did you find this review helpful?|
      9.2
      Shuai from China
      Business traveler
      Superior Studio
      Stayed 2 nights in January 2018
      Good location and staffs
      Staffs are good ,friendly and hard working, location is very good not far away from those giant malls including mega mall. The room we stayed at the second time, the toilet flush broken,but the hotel later changed and upgraded the room. The only thing I recommend the hotel is that they need to renew their facilities, look a bit old and out-dated.
      Reviewed January 29, 2018
      Dear Shuai, Thank you for choosing The Malayan Plaza Hotel and for your kind review of the property. It was good to know that our friendly staffs made your stay an enjoyable one. The proximity to malls and major roads made us a better place to stay for location, but aside from that is our incomparable guest services. Please note that we are very sincere to address all your observations as your comfort and satisfaction really matter to us. Thank you as well for choosing our hotel for your place to stay once again this review will surely inspire us to give our best and improve our service. We wish to serve and welcome you again on your next visit. Thank you Sincerely, Joey F. Ong Front Office Manager
      Responded February 02, 2018
      Malayan Plaza Hotel
      Did you find this review helpful?|
      4.8
      Lemuel from Philippines
      Business traveler
      Studio Triple Deluxe Room
      Stayed 1 night in January 2018
      Acceptable
      The hotel does not have enough free parking for in-house guest which I paid 400 pesos for my overnight stay and their internet connection is poor at our room!
      Reviewed January 26, 2018
      Dear Mr. Lemuel, Greetings from The Malayan Plaza Hotel! We extremely appreciate you taking the time to share with our team and the rest of the Agoda community regarding your experience on your most recent stay with us. Your review is of utmost importance to us, as we make this a tool for us to keep the good and constantly improve for the better so that valued guests like you will always experience our best customer service satisfaction. We hope this does not deter you from staying with us again and give us to the chance to serve you better in the future. We look forward to welcoming you back again here at The Malayan Plaza Hotel! Sincerely, Joey F.Ong Front Office Manager
      Responded February 01, 2018
      Malayan Plaza Hotel
      Did you find this review helpful?|
      12345
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