Mandarin Hotel

Mandarin Hotel

1418 Guangzhou Road, Tianhe District -Teemall / East Railway Station, Guangzhou, China, 510500
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    Interior view Mandarin Hotel
    Interior view Mandarin Hotel
    Buffet Mandarin Hotel
    Deluxe Family Suite Mandarin Hotel
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    Exterior view Mandarin Hotel

    Guest reviews

    6.4
    Good
    /10
    (115 reviews)See what guests said
    6.4
    Good

    "hotel is comfortable and clean."

    Heng-Kok

    -

    November 25, 2016

    Property highlights

    • 620 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Good
    Location
    6.3
    See map
    Nearby
    Popular
  • Shahe wholesale Market510 m
  • The 19th Route Army Martyr Cemetery760 m
  • Mei Huayuan business Plaza1.07 km
  • Xinjiang Commercial Mall1.12 km
  • PoPark1.13 km
  • Sinopec Commercial Mall1.29 km
  • South China Agricultural University1.29 km
  • The friendship Store (time)1.31 km
  • China Plaza4.2 km
  • Baiyun Mountain4.22 km
  • Fast facts about Mandarin Hotel

    Value for money6.5
    Distance to city center2 km
    Location rating6.3
    Nearest airportGuangzhou Baiyun International Airport (CAN)
    Distance to airport26.6 km
    Select your room
    Superior Suite
    Superior Suite
    ...
    • Room size: 60 m²/646 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Mandarin Executive Suite
    Mandarin Executive Suite
    ...
    • Room size: 100 m²/1076 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Family Suite With Breakfast
    Family Suite With Breakfast
    ...
    • Room size: 50 m²/538 ft²
    • City view
    • 2 single beds and 1 double ...
    Enter dates to see prices
    Deluxe Executive Twin
    Deluxe Executive Twin
    ...
    • Room size: 33 m²/355 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Superior King Room
    Superior King Room
    ...
    • Room size: 33 m²/355 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Family Suite
    Deluxe Family Suite
    ...
    • Room size: 50 m²/538 ft²
    • City view
    • 2 single beds and 1 double ...
    Enter dates to see prices
    Superior Twin Room
    Superior Twin Room
    ...
    • Room size: 33 m²/355 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Deluxe Executive King
    Deluxe Executive King
    ...
    • Room size: 33 m²/355 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Executive Suite
    Deluxe Executive Suite
    ...
    • Room size: 60 m²/646 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Executive Queen or Twin Room
    Deluxe Executive Queen or Twin Room
    ...
    • Room size: 28 m²/301 ft²
    • Shower
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Have a question for Mandarin Hotel?

    What people love about the property

    • 6.4
      Good

      "staff is nice"

      Suriadi

      |

      April 21, 2016

    • 8.8
      Excellent

      "Excellent nice staff good food"

      Lili

      |

      April 4, 2016

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    More about Mandarin Hotel

    More about Mandarin Hotel

    8.4
    Excellent

    "Good chinese breakfast selection."

    Kenrick

    |

    April 30, 2016

    An overview

    Show less

    What they offer

    7.2
    Very good

    "Rooms were very nice and quite big."

    Oskar

    |

    April 24, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Chinese cuisine
    Chinese cuisine
    LongFeng Restaurant
    510 m Chinese, Vietnamese
    Long Ji ShanTou NiuRouDian (Shui Yin SiHeng Road)
    640 m Chinese, Seafood
    BaiNian ShuiJiao
    650 m Chinese
    American cuisine
    American cuisine
    KFC (TianHui Cheng)
    1.0 km American, Fast food
    Qian Wei Shuan (DongFang BaoTai)
    1.1 km American, Japanese
    Sun's Bistro
    1.3 km American, French, Italian
    Fast food
    Fast food
    Ding Long GuoJi Restaurant Western Restaurant
    520 m Fast food
    Niu MoWang
    1.1 km Fast food
    Saizeriya Italian Restaurant (Mei Huayuan)
    1.1 km Fast food, Italian

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (115)Booking.com Reviews (201)
    Cleanliness6.5
    Facilities5.9
    Location6.3
    Room comfort and quality6.5
    Service6.4
    Value for money6.5
    Provided by verified guests of Agoda
    All languages
    All guests (115)
    All room types
    Showing 86 verified guest comments
    12345
    6.0
    Suleiman from Oman
    Couple
    Superior King Room
    Stayed 2 nights in March 2017
    First visit to China”
    North one can understand what you want only hardly the reception staffs can communicate. Our Room should be No Smoking but we got smoking room when I went to reception to change the room they said the whole hotel is smoking only they removed the matches and ashtray. No tour desk also no one can advise or give you the tips to go around. No bell boy available. The house keeping didn't know what is suger or coffee so how they can help customers.
    Reviewed March 27, 2017
    8.3
    Excellent
    Chonlada from Thailand
    Couple
    Superior King Room
    Stayed 2 nights in May 2009
    Good choice”
    Staffs have great services and helpful.
    No restaurants around the Hotel
    It's good choice of staying but a bit far from the public transport. We must take a car to the shopping center and subway. The room is very clean. The staffs are helpful and they can speak English very well.
    Reviewed August 08, 2009
    9.7
    Exceptional
    Soon from Malaysia
    Family with teens
    Stayed 2 nights in December 2008
    Mandarin Hotel, Guangzhou your 2nd Home.”
    The features and arrangement and the staff attitude, promptness and manner.
    The hotel is grand with all the features and decorations. Clean and pleasant. The staff are polite, efficient and helpful. Within walking distance to shopping places and restaurant. Public transport is available.The smiling faces of the staff make you feel so welcome. The room is spacious, facilities provided in the room are sufficient. Room is clean and neat.
    Reviewed January 02, 2009
    7.2
    Very good
    Oskar from Sweden
    Couple
    Superior King Room
    Stayed 2 nights in August 2017
    Good hotel, will stay there again”
    Location is about a 15 min bus ride from downtown, but there is a brilliant bus stop outside the hotel which can take you to the MTR and to downtown. Rooms were very nice and quite big. On the downside it was extremely tedious to find this hotel, and we took 3 separate taxis before the driver finally found the hotel.
    Reviewed April 24, 2018
    8.4
    Excellent
    Kenrick from Philippines
    Business traveler
    Deluxe Executive Twin
    Stayed 2 nights in April 2016
    value for money”
    Stayed in this hotel during the Canton Fair. Good chinese breakfast selection. They also over free Shuttle bus going to and from the hotel. Only concern is the bed are too firm.
    Reviewed April 30, 2016
    8.7
    Excellent
    Teoh from Malaysia
    Business traveler
    Deluxe Executive Twin
    Stayed 1 night in July 2015
    Mandarin Hotel”
    Staff Performance no good
    Reviewed July 26, 2015
    10.0
    Exceptional
    KIT from Hong Kong
    Business traveler
    Superior Twin Room
    Stayed 1 night in February 2014
    close to bis station, a lot of restaurants nearby.”
    close to bus station, a lot of restaurants nearby.
    Reviewed February 15, 2014
    4.4
    Natalie from Malaysia
    Couple
    Stayed 2 nights in December 2016
    Acceptable”
    1. There is no check-in procedure. It's just a mess for check in & check out. Reception counter staff taking their own sweet time, no hurry in serving to customers, even though I'm speaking their language (Mandarin). Staff not polite, not even smile. They don't allow you early check-in although there are only less than an hour to go before check in time. 2. Wifi is very slow, not up to current market needs. Not recommend for business travelers. 3. Location is not so good. Need to walk very far for markets/ shops & eating place. While walking along the side road outside the hotel, it is extremely smelly came from the big drain. Location bad! 4. When we found aircond is not working due to it is a centralized aircond, we have to call for service. When the staff came, thee told that the aircond was OFF due to December but the temperature in this area is really humid, outside temp is 26 degree. This is ridiculous! I really don't recommend this hotel to any other guest from outside CHINA. But there is one thing good about their staff which is they willing help me to send my belongings to my next hotel in another city which I accidentally left in their hotel. Thanks to the staff!
    Reviewed March 28, 2017
    6.4
    Good
    Heng-Kok from Singapore
    Business traveler
    Stayed 3 nights in November 2016
    Mandarin Hotel”
    The location is not the most convenient for dining out. Staff is friendly and tries to be helpful, but command of English is poor. TV programmes are poor with just one English channel (aside from News). However, hotel is comfortable and clean.
    Reviewed November 25, 2016
    4.3
    Louise from Australia
    Business traveler
    Deluxe Executive King
    Stayed 3 nights in July 2015
    Didn't feel welcomed”
    Poor English skills, poor interaction, very poor wifi access
    I could only bear to stay one night. This hotel should not published that it has English speakers. As a single travelling female I felt completely lost and could not find any real assistance in this hotel. Their command of English was very poor, their consideration towards you as a visitor to their Country was very poor, their attendance to your needs was very poor or should I say curt. Which was completely different to the attention they gave to their own Countrymen. As a business traveler I depend on the internet - very, very poor. .
    Reviewed July 18, 2015
    5.0
    Helen from United Kingdom
    Solo traveler
    Superior King Room
    Stayed 2 nights in July 2013
    not as advertised”
    walk to and from city centre.
    Room had a stale smoke odour, constant noise from traffic. Check- in I was asked to pay Y1000 - I didn't have this - then quizzed how about Y800 then 6000 then finally 100 which I paid. Check- out I was charged Y80, for using 3 tea packs and a small bottle of Evian water. The hotel did not make it clear to guest that these were not complimentary. Buisness travel girl not helpful re train ticket information to Shenzhen.
    Reviewed August 04, 2013
    3.3
    Siu
    Couple
    Deluxe Executive King
    Stayed 3 nights in September 2012
    To avoid if possible”
    bell boy
    Welcome drink was not given as stipulated in the booking. Nothing to praise about this hotel other that the bell boy dept. Counter staff speak no or little English. Once the staff abruptly stopped attending to my request and instead attended to other guests without a word of apology while letting me waited for 20 minutes. Won't come back again
    Reviewed September 25, 2012
    5.3
    Ao from Macau
    Couple
    Superior King Room
    Stayed 1 night in July 2011
    Not bad”
    Clean
    Clean N tidy. Price is acceptable. Breakfast is not too tasty tho. Not much stuff around the hotel. Walktable distance to wholesale markets. Suitable for business trip but definatly not for vacation trip.
    Reviewed July 30, 2011
    5.0
    Alan from United States
    Business traveler
    Deluxe Executive King
    Stayed 3 nights in October 2010
    A Dump”
    Free Internet, friendly staff
    Dingy rooms, flies everywhere at breakfast
    when i checked in and went to my room, the hallway was dark because the light bulb in front of my door was out. wallpaper peeling off the wall. tiny bugs in the room. bed as hard as a rock. will never stay here again.
    Reviewed November 04, 2010
    7.7
    Very good
    Hadi from Indonesia
    Solo traveler
    Superior King Room
    Stayed 8 nights in May 2010
    Good hotel but far from Tianhe shopping center”
    Environment, condition and comfort are the best things for selling purpose. Good facilities also in this hotel
    Watch out for people can not speak Mandarin can be fool or cheat by the spa maid where you will be asked money for tipping 100 yuan cause the force to ask by write on a piece of small paper before you go out. So, very bad treatment for tourist like me who can not speak Mandarin.
    The hotel itself is good with good facility, environment, quiet and so comfort for staying. Only the problem is in spa facility. Beware of the spa boy who will ask tipping money for 100 yuan. This is really terrible cause tipping money based on our satisfaction and not asking for certain amount of money.
    Reviewed June 02, 2010
    5.3
    amer from Lebanon
    Business traveler
    Deluxe Executive King
    Stayed 6 nights in October 2009
    mandarin hotel”
    the room was great and so big with 2 bathroom
    the location is bad
    the hotel services is good and i like the room because it was very big with two bathroom but its little bit fare from the centre and the location i didint like and they have a very nice kareoke night the breakfast is not bad but we missed the cheese from the buffet and the room service are very good .
    Reviewed November 01, 2009
    6.0
    Jochen from Germany
    Business traveler
    Superior King Room
    Stayed 1 night in October 2009
    Mandarin Hotel GZ Canton fair stay”
    location close to east rail station friendly staff
    breakfast is not really for western guests problems of getting taxi
    After check in and going to the room, I found the bed as jsut too short for me and the room had nearly no furniture. Very disappointed I went back down to reception and complained. I got a free upgrade to a suite. That was a beautiful room and nice bed with all amenities you expect for that jind of hotel. Roomservice was fast. Only the wake up call did not happen and the breakfast was disappointing. mot really a western style breakfast.
    Reviewed October 27, 2009
    5.3
    Dave from India
    Business traveler
    Deluxe Executive King
    Stayed 2 nights in October 2009
    Mandarin Hotel Guangzhou”
    NEAR the railway station
    Name is confusing. There is an open sewage drain in front of the hotel. The staff is very raw. Takes hours to check in. Language is a major problem in the hotel.
    Everyone from the Taxi Driver to the Railway Officer call it a cheap hotel. Executive floor is the best one. Other floors are seedy. Breakfast is just OK.It is trying to become a good hotel but it has a long way to go. It took me one hour to get a deluxe room for which I paid Agoda. They kept giving me a standard room. Bathrooms are a ted too small. You have to come out and dry yourself.
    Reviewed October 26, 2009
    6.0
    LIM from Malaysia
    Business traveler
    Superior Twin Room
    Stayed 1 night in October 2017
    good location”
    good location but room cleaning and staff not very nice
    Reviewed November 12, 2017
    7.2
    Very good
    Bee from Singapore
    Group
    Superior Twin Room
    Stayed 2 nights in January 2017
    Average”
    Hotel was ok. Breakfast buffet has limited dishes. Location is far from everything.
    Reviewed July 12, 2017
    12345
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