Mandarin Hotel
Mandarin Hotel
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8.8
Excellent

"Very nice and clean hotel"

sumanthiran

|

April 26, 2018

Family Room Mandarin Hotel
Family Room
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Lobby Mandarin Hotel
Lobby
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Interior view Mandarin Hotel
Interior view
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Interior view Mandarin Hotel
Interior view
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See map Mandarin Hotel
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Exceptional
Location
9.2
See all 6 photos Mandarin Hotel
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What guests are saying:
Very polite staff and excellent location
CHERRY from Malaysia
Solo traveler
Pros: Great location!
TWEE D. from Malaysia
Business traveler
Noise is a problem. If the guests nextdoor are making noise. Tell them to shut up.
WONG from Hong Kong
Group
Everything was excellent - the location, the staff, the cleanliness of the room. Top marks for almost everything! The only issue I had was that the bottled water smelled odd - I had to purchase my own water from outside.
Emily from Malaysia
Business traveler
I stayed here before... never had bad experience with this hotel. Friendly and helpful staff (they even provide you silo-tape and scissors). Free airport shuttle and great location. The Tamu Gaya is just a few steps away from this hotel! Will definitely stay here again.
SUZILLAH from Malaysia
Group
Good location value money good stuff
jian from China
Solo traveler
Rooms are small but spotlessly clean and the location is great with lots of places to eat nearby. The staff were so polite and helpful and greeted me warmly every time I came and went. Amazing price for a good quality hotel.
Amelia from Australia
Solo traveler
The shower needs time to heat up.
Hu from Malaysia
Couple

Mandarin Hotel

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 1549 reviewsSee what guests said
8.6
/
10
Exceptional service
9.1
Recommended by 92% of guests
Value for money8.5
Location rating9.2
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport5.1 km
  • Airport transfer

  • Located in heart of Kota Kinabalu

  • Free Wi-Fi in all rooms!

  • Air conditioning

Select your room
8.3
Excellent
Room comfort & quality
This property is in high demand!Booked 16 times since yesterday | 11 travelers are looking at this property right now
Family Room
Family Room
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 single bed and 1 king bed
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Standard Single Room
Standard Single Room
...
  • City view
  • Shower
  • 1 single bed
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Junior Suite
Junior Suite
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
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Deluxe Single Room
Deluxe Single Room
...
  • Room size: 11.07 m²/119 ft²
  • City view
  • 1 single bed
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Deluxe No Window
Deluxe No Window
...
  • Room size: 12.81 m²/138 ft²
  • No Windows view
  • 1 queen bed
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Superior Room With Window
Superior Room With Window
...
  • Room size: 13.94 m²/150 ft²
  • City view
  • 1 king bed
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Superior Room No Window
Superior Room No Window
...
  • Room size: 13.94 m²/150 ft²
  • No Windows view
  • 1 king bed
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Standard Deluxe Room
Standard Deluxe Room
...
  • Room size: 11.9 m²/128 ft²
  • City view
  • 1 queen bed
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Double Room
Double Room
...
  • Room size: 12.28 m²/132 ft²
  • City view
  • 2 single beds
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standard superior
standard superior
...
  • Room size: 11.9 m²/128 ft²
  • City view
  • 1 king bed
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Have a question for Mandarin Hotel?

What people love about the property

  • 8.0
    Very good

    "Overall was good, will recommend to friends."

    Vincci L.

    |

    October 23, 2016

  • 9.2
    Exceptional

    "Staff were friendly and accommodating."

    Karen G.

    |

    December 7, 2017

  • 10.0
    Exceptional

    "Very clean and very convenient to everywhere in city center."

    Phui Y.

    |

    February 12, 2018

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More about Mandarin Hotel

More about Mandarin Hotel

10.0
Exceptional

"Good location convenient easy find place for foods."

YIN P.

|

March 7, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

8.4
Excellent

"Excellent staff and location, good room space and very clean..."

Hikaru

|

April 11, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.
Airport transfer is not available at this property from February 4, 2019 to February 7, 2019.

Real reviews from real guests

Agoda Reviews (1549)Booking.com Reviews (1706)
8.6
/
10
Cleanliness8.7
Facilities7.6
Location9.2
Room comfort and quality8.3
Service9.1
Value for money8.5
Provided by verified guests of Agoda
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All guests (1549)
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Showing 930 verified guest comments
12345
8.8
Excellent
Wei from Brunei Darussalam
Solo traveler
Standard Deluxe Room
Stayed 1 night in January 2019
Central location”
It is situated next to Gaya Street so it is a happening place on Sunday morning (Gaya Street Sunday market). There are lots of traditionally eateries around the area and walking distance to Wisma Merdeka and Suria Sabah. It is reasonably priced and the free shuttle transfer from hotel to airport is a big plus.
Reviewed January 14, 2019
8.8
Excellent
Donglin
Solo traveler
Standard Single Room
Stayed 2 nights in January 2019
Great location to explore KK”
This hotel is located at the entrance of the Gaya street and opposite to the airport bus stop, which makes it easy to find and access. Although there is no restaurant inside the hotel, finding delicious local food won't be an issue since there are dozens of seafood restaurants and food stalls within walking distance. Even if you want to do some shopping, supermarket and shopping mall (Suria) are at a stone-throw-distance. The front desk staffs are warm, friendly and helpful. Although the elevator is a bit small, corridor a bit narrow, room size a bit compact and noiseproof is quite thorough...the bath room is quite spacious and clean, bath water hot and strong, room is cleaned thoroughly everyday, all these have compansated for the above shortcomings. If you are travelling light and just look for a place for night sleep. Mandarin Hotel would be a good choice.
Reviewed January 17, 2019
9.2
Exceptional
See from Malaysia
Couple
Standard Deluxe Room
Stayed 1 night in January 2019
If you undecided on which hotel to stay, just choose Mandarin. You can't be wrong.”
Perfect location, room ammeneties more complete compared to similar size hotel. Shower room very well designed and seperated from toilet. Shower water so strong that you dont wish to stop showering. All water in hotel is filtered, you can have peace of mind to boil it for drink. Location at the end of Gaya street with access to plenty of esteries nearby. Walk strait from right side of entrance will leads you to waterfront where you can find lots of local seafood, fruits stall n Serway dept store. Can further to Philipino market as well. If dont want to walk, you can take grab around KK with rm 4 or 5 only.
Reviewed January 12, 2019
8.0
Excellent
Alvin from Philippines
Solo traveler
Standard Single Room
Stayed 1 night in November 2018
My favorite hotel in KK”
Great location just across the Gaya Street. Staffs are friendly they will greet you and smile everytime they see you. They will collect Rm100 for the security deposit and will return on check-out. Bottled water will be given upon request.
Reviewed January 12, 2019
10.0
Exceptional
irna from United States
Couple
Deluxe No Window
Stayed 1 night in January 2019
Excellent Receptionist, clean, in heart or chinatown”
We loved our stay here, from the beautiful-hearted receptionist who welcomed us when we checked in on Jan 5th around 8pm, to the clean room with cold AC and strong water pressure in the shower. We are steps away from the gaya street night market and sunday market, as well a short walk to great restaurants. Highly recommended.
Reviewed January 07, 2019
7.6
Very good
Yu from South Korea
Couple
Standard Deluxe Room
Stayed 1 night in July 2018
Short visit before the flight”
Nice clean hotel and friendly staffs. Slight problem with the washroom doors but manageable.
Reviewed January 16, 2019
10.0
Exceptional
Loo from Malaysia
Group
Deluxe No Window
Stayed 1 night in December 2018
Friendly Staffs & Free Airport Transfer from Hotel.”
All the staffs are super friendly, will greet all the guests with smiling face. The hotel also provide free airport transfer from hotel to airport. The room is quite small but it is very clean. The location is strategic, surround with coffee shops, banks & conivenient stalls. The Sunday Market just next to it. Highly recommended!
Reviewed December 17, 2018
10.0
Exceptional
Kim from Malaysia
Couple
Deluxe No Window
Stayed 3 nights in November 2018
Location & Service”
Location is utmost strategic, Gaya Street which is full of restaurant/ local hawker shop. It's only 10+ min walk to famous tourist spot such as Filipino market, KK seafront and mall. Staffs are very friendly, greet you every time you walk in and out. Room service everytime we went out from room. The staff help us to buy medicine due to my partner fall fever in midnight, without extra charge. Really appreciated that. highly recommenced the hotel and staff, thank you.
Reviewed November 19, 2018
10.0
Exceptional
Jill from Philippines
Couple
Standard Deluxe Room
Stayed 4 nights in November 2018
A+ Staff; Superb Cleanliness”
One of my favorite hotels in my SE Asia trip. The location was perfect, right on Gaya Street which is close to all the action. The Sunday market is just outside the hotel. The room was dust free and was cleaned every time we go out! Even twice a day on days we went out twice. You could go out to have lunch and come back to a clean room with new towels etc. Then go out for dinner and they'll clean your room again. It was amazing! I've never seen another hotel do that. They're really particular with cleanliness. Bathroom was PERFECT. Shower was amazing and toiletries were complete. One of my favorite things was the staff!!! I stayed there on the week of my birthday. I didn't tell any of them but they must have seen from my passport. Everyone greeted me Happy Birthday. It was a nice personal touch! I appreciate it. I definitely recommend Mandarin Hotel to everyone!!! I will surely stay again when I visit KK in the future!
Reviewed November 10, 2018
10.0
Exceptional
PO-HUNG from Taiwan
Couple
Standard Deluxe Room
Stayed 1 night in November 2018
Very nice hotel in Kota Kinabaru”
We stayed here for one night. It's our last night in KK, and we had a tour to Weston in the afternoon we checked in. We arrived at Mandarin Hotel at 1 pm and requested for leaving luggage first. Surprisingly, our room was ready so we could have early check-in. This is not routine but I felt we were lucky and we could have a break before our tour. On the next day, our flight was quite early so we needed to check out at around 4 am. The night shift staff was friendly and kindly helped us call a Grab car to the airport. In conclusion, this is a very nice and valuable hotel with clean and comfortable room and friendly staff. We will stay here again when we come to KK again.
Reviewed November 08, 2018
9.6
Exceptional
Triccia from Philippines
Couple
Standard Deluxe Room
Stayed 2 nights in October 2018
Good value for money”
Had a great stay here for 2 days. Staffs are nice and accommodating. We checked in super late like 2am and the staff were just there waiting for us. This hotel indeed is in a great location esp on sundays, there are Street market. Yay! The room is very clean altho a bit small but still good. Their T&B is also nice coz they have bidet and it’s also clean. All in all we had a great stay here.
Reviewed November 01, 2018
10.0
Exceptional
NOOR from Malaysia
Couple
standard superior
Stayed 1 night in October 2018
great hotel to stay”
I enjoy to stay at this hotel.. the room very clean, friendly staff and cheap price.. will stay again here for next trip.. hopefully they can serve breakfast together.. on sunday have a sunday market infront hotel..
Reviewed October 31, 2018
8.8
Excellent
Emily from Malaysia
Couple
Deluxe No Window
Stayed 4 nights in December 2018
Kind and helpful staff”
During this trip, I unexpectedly fell ill and spent much time in the hotel room. Having low blood sugar at 3 in the morning, I went downstairs hoping to find a vending machine, but there wasn't one in sight. The kind receptionist provided me with peanut butter biscuits and water from her own locker. She was professional and caring - that small gesture was greatly comforting in my time of need. The hotel itself is excellent, but it is the service given that it is the heart of this establishment. I will definitely come back here to stay in the future.
Reviewed December 31, 2018
9.6
Exceptional
Chan from Malaysia
Business traveler
Deluxe No Window
Stayed 2 nights in January 2019
Exceptional”
PERFECT!! Really like the location, and staff very friendly
Reviewed January 09, 2019
8.0
Excellent
Robert from United States
Couple
Superior Room With Window
Stayed 2 nights in January 2019
Good location ”
Clean hotel, with good location and friendly staff.
Reviewed January 07, 2019
8.4
Excellent
Niro from Malaysia
Business traveler
Deluxe Room With Window
Stayed 1 night in August 2018
Superb location ”
Mandarin hotel is located in the Gaya street where the Gaya Street Sunday Market is directly outside the hotel. Staffs are attentive and helpful. Too bad there is no breakfast provided. But nearby there are a lot of eateries in walking distance. Recommended
Reviewed October 18, 2018
10.0
Exceptional
John from Singapore
Solo traveler
Standard Single Room
Stayed 2 nights in August 2018
Great location and friendly staff”
This hotel is my 1st choice whenever I come to Sabah. Location is very convenience from me because near boat jetty. Good local food is nearby and there is 24 hours Kentucky nearby. The rooms are very clean and spacious. Best is that they even provide free transport to the airport now.
Reviewed September 25, 2018
9.2
Exceptional
Ong from Malaysia
Business traveler
Double Room
Stayed 1 night in August 2018
Excellent choice”
Staffs are friendly, room is spacious n clean, shower is superb as the bath area is large, water flow is strong, location is superb, many eateries around that area and walking distance to many places.
Reviewed September 03, 2018
8.4
Excellent
Tuck from Singapore
Couple
Superior Room No Window
Stayed 3 nights in August 2018
Nice Surprise from an unassuming place”
My stay at this place was really a pleasant surprise! The whole team at this unassuming place is really friendly, helpful and courteous! The place is clean. The location is fantastic! You can easily get a Grab from here to almost everywhere for no more than RM$12. Food is bountiful around this area, and convenient store and supermarket within walking distance. The only thing I don't like in my opinion was the placement position of the A/C fancoil unit in our room. It was like blowing directly on us, even after multiple directional adjustments to the A/C Vane, Fins. But that didn't put us off. Overall this place is still wonderful!
Reviewed August 20, 2018
10.0
Exceptional
Yeo from Malaysia
Business traveler
Standard Single Room
Stayed 2 nights in July 2018
Great Hotel ”
Too great to say about this hotel, from the staff to the room. Staff is polite, room is considered big for a single person, service is great, even though 1 person they do transfer customer to airport. Tqvm.
Reviewed July 29, 2018
12345
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  • Exceptional location
  • Gaya Street Sunday Market
  • South Bus Terminal is within 1.43 km