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Mangga Hotel
Mangga Hotel
Mangga Hotel
Mangga Hotel
Mangga Hotel
Mangga Hotel
Mangga Hotel

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7.4

Very good

2,176 reviews

2,176 reviews

See map

7.2

Very good

Location rating score

Very good location
Popular landmarks
Chinatown - Kuala Lumpur 10.9 km
KL Bird Park 11.0 km
Central Market 11.2 km
Jalan Alor 11.4 km
Pavilion Kuala Lumpur 11.6 km
Menara Kuala Lumpur 12.0 km
KLCC - Bukit Bintang Pedestrian Walkway 12.1 km
Aquaria KLCC 12.1 km
KLCC Park 12.3 km
Petronas Twin Towers 12.6 km
Nearby landmarks
Nouvelle Hotel Parking Lot 280 m
Cellora Clinic 310 m
Klinik Lana Serdang 550 m
ITIS Parking 640 m
MIMOS Car Park 920 m
ASTRO Staff Car Park 980 m
ASTRO Visitor Parking 1.0 km
IRIS Car Park 1.1 km
Bukit Jalil Sports School 1.2 km
TPM CAR PARK G 1.3 km
Newly renovated

Mangga Hotel

No. 23. Block B.Jalan Utama Seksyen 9 .Serdang Raya. seri kembangan, Seri Kembangan / Balakong, Kuala Lumpur, Malaysia, 43000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Seri Kembangan / Balakong part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Petronas Twin Towers. This 3-star property features restaurant to make your stay more indulgent and memorable.

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Highlights

Front desk [24-hour]

Airport transport

Complimentary WIFi in all rooms

A/C

Daily cleaning

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Announcements by hotel (2)
As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.

Facilities

Front desk [24-hour]

Transport to airport

Car park

Shuttle service

Golf course [on-site]

Tennis court

Complimentary WIFi in all rooms

Check-in/out [express]

This property is in high demand!

16 travelers have booked today.

Value for money7.7
Distance to city center15 km
Location rating7.2
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport19.1 km

Rooms available at Mangga Hotel

Superior Twin No Window
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Deluxe
...
  • Room size: 19 m²/205 ft²
  • City view
  • 1 sofa bed and 1 queen bed
Enter dates to see prices
Superior Double Room
...
  • Room size: 19 m²/205 ft²
  • Outdoor view
  • 1 double bed or 2 single be...
Enter dates to see prices
Superior Twin
...
  • Room size: 19 m²/205 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Superior King Bed
...
  • Room size: 12 m²/129 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Queen (No Window)
...
  • Room size: 11 m²/118 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Family Room (4 Adults)
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 4 single beds
Enter dates to see prices
Double Room with Street View
...
  • Room size: 12 m²/129 ft²
  • Outdoor view
Enter dates to see prices
Superior King (No Window)
...
  • Room size: 13 m²/140 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Superior Queen
...
  • Room size: 19 m²/205 ft²
  • City view
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

Does Mangga Hotel have a hot tub?

Mangga Hotel does not have a hot tub.

What time is check-in and check-out at Mangga Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Mangga Hotel?

Mangga Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 120 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Mangga Hotel has a car park that's close to the hotel. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Mangga Hotel?

Adults can enjoy breakfast offered with an additional charge of 20 MYR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Mangga Hotel?

Mangga Hotel features an on-site restaurant for your dining convenience.

What is the smoking policy at Mangga Hotel?

Mangga Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Mangga Hotel?

The closest train, metro, or bus station is Sungai Besi LRT Station, 2.1 km away from Mangga Hotel.

What restaurants are nearby Mangga Hotel?

Mangga Hotel’s neighborhood is Seri Kembangan / Balakong which includes popular restaurants such as Highway Cafe, Niello Cafe and KFC - Terminal Bersepadu Selatan.

What popular shopping places are close to Mangga Hotel?

Mangga Hotel is located in Seri Kembangan / Balakong area which features shopping places such as MO Outlet and Mines Shopping Fair.

What are popular attractions near Mangga Hotel?

Mangga Hotel is located in Seri Kembangan / Balakong area, which is famous for attractions such as Mines Wonderland, MINES International Exhibition & Convention Centre and Play ground.

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See map

Explore the neighborhood

What people love about Mangga Hotel

  • 8

    Very good
    Cleanliness

    "Clean & Comfortable bed"

    ho

    |

    June 8, 2022

  • 10

    Exceptional
    Staff 

    "Hotel is very nearby to UPM and staff is very helpful."

    logeswari

    |

    May 31, 2022

  • 10

    Exceptional
    Staff 

    "Friendly service"

    Gahbilan

    |

    May 27, 2022

Property ranking|Compared to 6,796 Kuala Lumpur properties
See all rankings
Cheapest price score
Room comfort score
6.8/10
Service score
7.8/10
Value for money score
7.7/10
Better than
97
%
of Kuala Lumpur properties
Better than
95
%
of Kuala Lumpur properties
Better than
92
%
of Kuala Lumpur properties
Better than
90
%
of Kuala Lumpur properties
Overall rating:

7.4

Very good
2,176 reviews
Cleanliness
7.7
Facilities
7.0
Location
7.2
Read all reviews >
What travelers say they love:
Clean, comfortable room with free wi fi
SAM from Malaysia
Couple
More about Mangga Hotel

More about Mangga Hotel

Mangga Hotel

Enjoy all that Kuala Lumpur has to offer with a stay at Mangga Hotel. With its convenient location, the hotel offers easy access to the city's must-see destinations. Access is everything, and you'll get the most of while staying only 3.7 km from Terminal Bersepadu Selatan and its easy transportation options.
Enjoy all that Mangga Hotel has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Kuala Lumpur is made even more convenient with the taxi and car hire services available at the hotel.
For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Mangga Hotel. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at Mangga Hotel provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. For a bit of entertainment, guests will find television and cable TV available in some selected rooms. Don't worry about being thirsty as bottled water is provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and towels available in some guest bathrooms.


Dining and things to do

Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices.
Fill your days with the array of activities and facilities offered at Mangga Hotel. Available in-house recreation activities include horse riding. Challenge your travel group members or other guests to competitive fun, with the hotel's tennis court and golf course on site. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.


Around the property

Be sure to visit some of the city's popular sights during your stay in Kuala Lumpur. Be sure to visit Menara Kuala Lumpur located 11.9 km away, an item on every checklist of those who travel to Kuala Lumpur.


Reasons to stay here

Find rooms here that are cheaper than 97% of all other options in the city.
Compared to the city's accommodation options, this hotel scored higher than 93% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 94% of other accommodations in Kuala Lumpur.

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Amenities and facilities
Very good
Facilities

7

Most talked about facilities

Housekeeping

168 mentions

Internet

14 mentions

Food & Dining

13 mentions

Taxi

13 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Hindi
  • Indonesian
  • Malay
  • Nepali

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Golf course [on-site]
  • Horseback riding
  • Tennis court
  • Ticket services
  • Tours

Cleanliness and safety

  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bottle of water
  • Coffee shop
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Daily cleaning
  • Disabled facilities
  • Dry cleaning
  • Elevator
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [nearby]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport

Available in all rooms

  • Complimentary drinking water
  • Individual air conditioning
  • Iron and ironing board
  • TV
Location
No. 23. Block B.Jalan Utama Seksyen 9 .Serdang Raya. seri kembangan, Seri Kembangan / Balakong, Kuala Lumpur, Malaysia, 43000
Very good
Location

7.2

Airports

  • Sultan Abdul Aziz Shah Airport (SZB)
    19.1 km 35 min drive
  • Kuala Lumpur International Airport (KUL)
    33.7 km 47 min drive

Public transportation

  • LRT Train Station - Bukit Jalil
    2.0 km 6 min drive
  • Sungai Besi LRT Station
    2.1 km 9 min drive

Hospital or clinic

  • Cellora Clinic
    310 m

Shopping

  • Mid Valley Mega Mall
    8.6 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Chinatown - Kuala Lumpur
    10.9 km
  • KL Bird Park
    11.0 km
  • Central Market
    11.2 km
  • Jalan Alor
    11.4 km
  • Pavilion Kuala Lumpur
    11.6 km
  • Menara Kuala Lumpur
    12.0 km
  • KLCC - Bukit Bintang Pedestrian Walkway
    12.1 km
  • Aquaria KLCC
    12.1 km
  • KLCC Park
    12.3 km
  • Petronas Twin Towers
    12.6 km

Nearby landmarks

  • Nouvelle Hotel Parking Lot
    280 m
  • Cellora Clinic
    310 m
  • Klinik Lana Serdang
    550 m
  • ITIS Parking
    640 m
  • MIMOS Car Park
    920 m
  • ASTRO Staff Car Park
    980 m
  • ASTRO Visitor Parking
    1.0 km
  • IRIS Car Park
    1.1 km
  • Bukit Jalil Sports School
    1.2 km
  • TPM CAR PARK G
    1.3 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 6-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property provides land transfer with charges apply. Guests may liaise with the property directly upon check-in for further information.
  • The minimum age of guests to check in is 21 years if unaccompanied by an adult.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee120 MYR
  • Distance from city center15 km
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)20 MYR
  • Daily Internet/Wi-Fi fee0.00 usd

The property

  • Non-smoking rooms/floorsYes
  • Number of floors3
  • Number of restaurants1
  • Number of rooms 54
  • Room voltage240
  • Year property opened2010
  • Most recent renovation2020
Property announcements

The check in time is till 09:00 PM daily, as from 09:00 PM to 08:00 AM in-house guests can not go out or in the hotel. Guests who request late check in, should inform the property early with the check-in time, so that the property can manage, as the reception desk, main door and all others entrances are only open from 08:00 AM to 09:00 PM. After Lockdown period our operation will resume as normal.

As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

Reviews of Mangga Hotel from real guests

Provided by verified guests of Agoda
7.4
/
10
Cleanliness7.7
Facilities7.0
Location7.2
Room comfort and quality6.8
Service7.8
Value for money7.7
High score for Kuala Lumpur
Rating
9+ Exceptional (229)
8-9 Excellent (88)
7-8 Very Good (194)
6-7 Good (117)
<6 Below Expectation (259)
Time of the year
Mar - May (207)
Jun - Aug (233)
Sep - Nov (231)
Dec - Feb (216)
All guests (1,891)
All room types
All languages

Show reviews that mention 

Showing 887 verified guest comments
12345
10.0
Exceptional
Lim from Malaysia
Couple
Deluxe
Stayed 1 night in April 2018

A true sample of excellent hospitality!”

Without doubt one of the favorite hotels I stayed during my time in Seri Kembangan! Upon arrival we were warmly welcomed by the staff and general manager, The staff was extremely friendly, Superb clean , We are really so happy with there service ,

Reviewed April 08, 2018

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Dear Lim, Warm greetings from Mangga Boutique Hotel. Thank you for rating our hotel and sharing your feedback. We hope you enjoyed your stay with us and look forward to welcoming you again soon. Thank you Mangga Boutique Hotel

Responded April 08, 2018
Mangga Hotel
9.0
Exceptional
FARAH from Malaysia
Business traveler
Superior Queen
Stayed 2 nights in January 2013

Most affordable Boutique Hotel in Seri Kembangan”

Clean rooms and excellent WiFi

Check-in was smooth as usual since I've booked via Agoda.com. I didn't expect the room to be very clean, cozy and WiFi since the hotel located at the residential area. Surprisingly, my room was superb clean with excellent WiFi connections. I will definitely be back regularly to Mangga Hotel when I'm in Mines. Note: 'Mangga' means mango, so the name suit the hotel, like a fruit - fresh and sweet!

Reviewed January 17, 2013

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9.6
Exceptional
Sharon from Malaysia
Solo traveler
Superior Twin No Window
Stayed 1 night in October 2019

Value for $”

Overall Mangga Hotel is better than average. I say the best was 'em friendly frontdesk. If you are a big guy/gal, the list might not fit 2. I am a big gal 😂. Another issue with being big is a big eater may want to tapau food coz there are only 2 restaurants 'across-the-road'. Too bad for a big gal like me. Lazy to cross the darn busy road. lol.....no offence Mangga. U guys are nice.

Reviewed October 17, 2019

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Dear Sharon Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff is trained to provide only the best in customer service.Our Resturant is under contraction "THE MANGGA CAFFE" on the same building, soon will be opening We look forward to seeing you soon Thank you Mangga Boutique Hotel

Responded October 18, 2019
Mangga Hotel
9.3
Exceptional
Chang from Malaysia
Couple
Deluxe
Stayed 2 nights in March 2014

Fair price, attentive and clean”

High Staff attentiveness, centre located, high standard of cleanliness

Its was a great stay in Mangga hotel, high attentiveness of the staff and the room was very clean. fair price for sure and the hotel surrounding is quiet but center clocated

Reviewed April 02, 2014

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9.3
Exceptional
robert from Malaysia
Group
Stayed 1 night in July 2013

very good reception services”

Rooms 5 of 5 stars Cleanliness 5 of 5 stars Service 5 of 5 stars

this 2 star hotel is nice ...a bit noisy as the corridor between rooms is so narrow so you can hear when someone gets in and out of its room but for the price, it is very clean, comfy without any superfluous items and well located...(still you have a hairdryer +tv +towels + and shower cream). Another real asset of this hotel is the reception because people are always ready to help and they do it so heartily that you don't feel you're asking a service -which is very nice when you have to deal with a very late luggage delivery...Having such a devoted and helpful staff is so rare that I hope they are well rewarded

Reviewed August 13, 2013

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9.6
Exceptional
Jennifer from Austria
Group
Superior Twin
Stayed 2 nights in June 2017

Amazing Service!! ”

Our stay at Mangga Hotel was short but really good! The staff is incredible, we were really happy with the whole service, they were always friendly and helped us with laundry and everything. The rooms had everything you need and were comfortable! We would stay here again :)

Reviewed June 27, 2017

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Dear Jennifer, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Mangga Hotel

Responded June 27, 2017
Mangga Hotel
8.0
Excellent
Joo from Malaysia
Business traveler
Superior Twin
Stayed 1 night in March 2012

Nice location but small room”

Location

The hotel is located at quite strategic location of Seri Kembangan. Friendly front office and strict security. The room has the basic facilities and value for money, especially for those business travelers that looking for a simple yet clean room to stay for a night or two.

Reviewed April 16, 2012

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7.0
Very good
Jinyen from Malaysia
Couple
Stayed 1 night in July 2012

Value money in small packages ”

Small & Clean

Mangga hotel is in a relaxed and welcoming residential area. It is quickly and easily travel around Kuala Lumpur without compromising a quiet night’s sleep. It is just drive around 15 min to KL city without traffic jam. That room floor was clean, simple design & decoration. Even room was small, but all the basic needs were there. i had a good sleep with nice mattress. Everythings were good except the kettle. I am not sure that is the cleaner forgot to clean it, It has previous coffee inside the kettle. overall, feel comfortable and service are good during the stay.

Reviewed July 31, 2012

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8.4
Excellent
Sian from Malaysia
Couple
Superior Twin No Window
Stayed 1 night in February 2018

simple cheap hotel but smoky...”

for the price i paid everything is fine. it is conveniently located near Sri Kembangan and Mines, and for a quick night stay it is ok. my only and big complain is the lack of non-smoking room. the room we've gotten has such a strong smell of cigarettes that even after i returned home my clothes and bag still have the smell on them. staff is friendly and helpful. i made a mistake and booked a twin instead of queen bed. they swiftly made a swap without complain and problem.

Reviewed March 10, 2018

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Dear Sian, Warm greetings from Mangga Boutique Hotel. Thank you for rating our hotel and sharing your feedback. we will be more care full about your complain . Others then that We hope you enjoyed your stay with us and look forward to welcoming you again soon. Thank you Mangga Boutique Hotel

Responded March 25, 2018
Mangga Hotel
7.7
Very good
Wanlop from Malaysia
Couple
Superior Queen
Stayed 1 night in March 2013

awesome”

room and location

Awesome...great and intresting....Whenever i thought of KL,the first hotel that come to my mind is this Mangga Hotel Malaysia. Not only by it's name but is the great location that i cannot think of other hotels.i'm not sure hw long ready this hotel and but don't judge by the look of it until you stay there. The whole building is fine and the reception is always smiling and helpful with questions.I always missed the breakfast so i got no comment on that.Sometimes i chit chat with them.The location is on most famous road in KL and close to all the signature coffee shops and restaurants,you can check the history of Penang.the

Reviewed March 13, 2013

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8.3
Excellent
Kah from Malaysia
Couple
Stayed 1 night in May 2011

clean and tidy room”

the bathroom door

i like the room looks nice and tidy....the decoration of the hotel also give me very comfortable feeling.especially the door in between the beds and bathroom, it really convinient for us either 1 in each area. i will visit same hotel again if i go to sri kembangan.

Reviewed June 08, 2011

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8.3
Excellent
FARAH from Malaysia
Business traveler
Superior Queen
Stayed 4 nights in January 2013

Extending my Stay”

Excellent WiFi

I am extending my stay as I am having a good night sleep and excellent WiFi whenever I need to be connected. I will definitely return to Mangga Hotel when I am visiting Mines. Great stay with good price!

Reviewed January 21, 2013

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10.0
Exceptional
YEONG from Malaysia
Couple
Superior Queen (No Window)
Stayed 1 night in January 2019

great hotel”

This hotel will always be my best choice every time I am in Kuala Lumpur

Reviewed January 06, 2019

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Dearv YEONG , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service . Our staff are trained to provide only the best in customer service We look forward to seeing you soon Thank you Mangga Boutique Hotel

Responded January 06, 2019
Mangga Hotel
7.7
Very good
Chia from Malaysia
Couple
Stayed 1 night in April 2012

Small but clean room”

Reasonable price, clean room, good and fast wifi connection

We stayed for one night before travel to Kuala Lumpur. This hotel is quite new and situated beside the main road. Quite comfortable stay overnight there. Cleanliness is our priority of choosing hotel and it meets our demand.

Reviewed April 11, 2012

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9.3
Exceptional
Ing from Malaysia
Couple
Stayed 1 night in July 2013

value for money”

Clean, Staff friendly, good location

I think Mangga Hotel provide clean room, car park, central location/

Reviewed August 02, 2013

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8.7
Excellent
Ing from Malaysia
Couple
Stayed 3 nights in November 2012

Lovely Hotel and clean rooms”

Clean and comfort

I was stayed at mangga hotel 4 days. This small hotel was clean and comfort, staff was friendly.

Reviewed November 30, 2012

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4.8
Richard from United States
Solo traveler
Superior Queen (No Window)
Stayed 1 night in January 2018

Airport Transfer ”

Mangga Hotel (Kuala Lumpur, Malaysia) I only stayed here one night as I had only 12 hours in Kuala Lumpur. The only major complaint I have is the airport transfer. Generally, drivers will wait, normally with the customer’s name on a sheet of paper, in an easy to find place. I had made this suggestion to the owner of the hotel before arriving in Kuala Lumpur. However, due to Agoda’s error and perhaps inexperience on the owners’ end, I ended up having to take another taxi to the establishment. While in the airport, I tried to access the Wi-Fi but with no success. I went to an office to try and ask someone to call the hotel, but that did not work either. When I arrived at the hotel, I still had to pay for a ride I did not receive. I showed the hotel owner the screen where his reply didn’t come in. Should I pass through Kuala Lumpur again, I won’t be staying at this establishment. Not being ethnocentric, but as a paying customer, airport transfer should be made as easy as possible.

Reviewed February 28, 2018

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Thank you for your review of our Hotel! We are million apologize for your inconvenience during your last stay.we had several times request to Agoda pass you our driver information or the car number or provive us your contact number or email before you arrived, but Agoda says its not allow there policy to shere customer details, then again i was talk with Agoda , he was promise us will inform you, but finally we cant reach you, our team also inform you by email throw agoda.com(no way to direct contact ) . we are understand your inconvenience and we are million apologizes for that, our transport cost was RM:150.00 per way, means return cost total Rm: 300.00 as you was agreed with this cost, but we took from you total Rm:200.00 discounted rate as you cant find our driver . and we provide you return to the airport at the early morning at 5 am, we also was provide you to peak up from airport , and our driver was waiting few hours for you, Hope you will accept our Apologize.

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Mangga Hotel
8.3
Excellent
Markas from Malaysia
Couple
Superior Twin
Stayed 4 nights in June 2012

Good things come in small packages”

Very reasonable rates

i guess the title of this review speaks it all. being a budget hotel, the room is expected to be on the small side. but the basic facilities are tip-top. service is excellent. and the cleanliness is 5-star. there is also an in-room safe-box for us to keep our valuables. also, a bus stop is available two minutes walking from the hotel, where we can flag a taxi. all in all, it's a very basic hotel with good service and kind on the pocket.

Reviewed June 28, 2012

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10.0
Exceptional
Christina from Malaysia
Family with teens
Superior Twin No Window
Stayed 1 night in April 2019

superb place”

staff was indeed pleasant, very helpful, a very beautiful relaxing room structure, overall worth the price.. salute for the owner to have a creative hotel like it.. wishing all the very best, hope to see the new rooms soon, next time visit..

Reviewed May 02, 2019

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Dear Christina, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service . Our staff are trained to provide only the best in customer service. We look forward to seeing you soon Thank you Mangga Boutique Hotel

Responded May 03, 2019
Mangga Hotel
8.3
Excellent
azimah from Malaysia
Couple
Stayed 1 night in March 2011

Comfort and great interior but small rooms”

very great interior and comfortable

the hotel has very good interior especially its slide bathroom door that catches my eyes. the bed is comfortable as well as the services provided in the room i.e LCD TV. Rooms service is very good as well. Plus, the rate is quite reasonable. Where else u can get a beautiful hotel with lower price. Somehow, the map is quite confusing and the hotel should look into giving prospects the correct hotel info.

Reviewed March 08, 2011

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