Mansion One Suites
Mansion One Suites
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9.2
Exceptional

"Staff was helpful and attentive."

Asrul S.

|

November 24, 2017

 Mansion One Suites
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Interior view Mansion One Suites
Interior view
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Interior view Mansion One Suites
Interior view
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Exterior view Mansion One Suites
Exterior view
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See map Mansion One Suites
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Excellent
Location
8.0
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What guests are saying:
Overall, I''m happy with the stay and will come back again.
XIN Y. from Malaysia
Couple
Nice room good location very nice Uncle Pang
Nor A. from Malaysia
Family with young children
Best location for food hunters. Great nearby facilities.
Jacintha from Malaysia
Family with young children
Nice & clean place with sea view.
ALLY from Malaysia
Family with young children
i felt fulfill and very satisfied with rooms n staffs ...rooms are very clean..very comfortable.
Kavitha from Malaysia
Family with teens
Berdekatan dengan Gurney Drive.....
Zailani from Malaysia
Family with teens
The apartment is big, very nice, clean, the staff is helpful, when I request for early check in, their respond is good. The location also near almost everywhere.
Syinthia from Indonesia
Family with young children
Fantastic
Paul from Malaysia
Couple
Agoda Homes
Newly built

Mansion One Suites

Entire apartment
Excellent location
- 780 meters from city center
Very good
From 427 reviewsSee what guests said
7.2
/
10
Very good value for money
7.5
Value for money7.5
Distance to city center1.9KM
Location rating8.0
Nearest airportPenang International Airport (PEN)
Distance to airport15.2 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Balcony/terrace

  • Fitness center

Select your room
This property is in high demand!Booked 13 times since yesterday
Cool Suite
Cool Suite
...
  • Sea view
  • Balcony/terrace
  • 1 queen bed or 1 single bed...
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Cocoa Suite
Cocoa Suite
...
  • Partial sea view
  • Balcony/terrace
  • 1 queen bed and 1 single be...
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Premium Suites
Premium Suites
...
  • City view
  • Balcony/terrace
  • 1 queen bed & 1 queen bed
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Cozy Suite
Cozy Suite
...
  • City view
  • Balcony/terrace
  • 1 queen bed & 1 queen bed a...
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Class Suite
Class Suite
...
  • Partial sea view
  • Balcony/terrace
  • 1 single bed and 1 queen be...
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Palm Suite
Palm Suite
...
  • Sea view
  • Balcony/terrace
  • 1 queen bed & 1 queen bed &...
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Casa Suite
Casa Suite
...
  • Sea view
  • Balcony/terrace
  • 1 single bed and 1 queen be...
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1 Bedroom Suite
1 Bedroom Suite
...
  • City view
  • Balcony/terrace
  • 1 queen bed & 1 queen bed
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Apartment with Sea View
Apartment with Sea View
...
  • Room size: 83 m²/893 ft²
  • Balcony/terrace
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Two-Bedroom Apartment
Two-Bedroom Apartment
...
  • Room size: 74 m²/797 ft²
  • Balcony/terrace
  • 2 double beds
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Have a question for Mansion One Suites?

What people love about the property

  • 8.4
    Excellent

    "Large and Nice place to stay"

    Sanny

    |

    October 21, 2016

  • 9.2
    Exceptional

    "Great location."

    Wong

    |

    September 27, 2016

  • 8.0
    Very good

    "Convenient and easy to get around places"

    lim

    |

    August 24, 2017

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More about Mansion One Suites

More about Mansion One Suites

8.0
Very good

"Clean and friendly staff while check in"

Muhammad M.

|

March 18, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

8.8
Excellent

"Staff was vert friendly and helpful"

Saruda

|

May 6, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (427)Booking.com Reviews (236)
7.2
/
10
Cleanliness6.9
Facilities6.5
Location8.0
Service7.1
Value for money7.5
Provided by verified guests of Agoda
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All guests (427)
All room types

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Showing 196 verified guest comments
12345
6.0
Pei from Malaysia
Family with young children
Casa Suite
Stayed 2 nights in November 2018
Cleanliness to Concerned ”
First of all, the entrance to the apartment is confusing as there are hotel beside the apartment. Secondly, there's ants on the bed and bites me during the night we stay. Staff never sweep the floor under the bed and head of the bed, very dusty. Lastly, it took too long to check out. The staff should informed us to call them to check the room while checking in, not just wait until we are there returning key for checkout, then only went for inspection. My kids get inpatient while waiting for thr check out.
Reviewed January 17, 2019
10.0
Exceptional
YEAP from Malaysia
Family with young children
Summer Suite
Stayed 2 nights in January 2019
Comfortable ”
Not bad so comfortable...
Reviewed January 18, 2019
9.6
Exceptional
Muhammad from Malaysia
Group
Cozy Suite
Stayed 1 night in November 2018
Good”
Location is good, staff is friendly, but during our stay the hotel is full house. Need to wait quite some time for them to prepare the room. But inside the room itself is really comfortable. Rooms and hall are spacious, cold and clean. Location is strategic to best local foods, and nearby. Overall is a good place to stay.
Reviewed December 05, 2018
8.4
Excellent
WENG from Malaysia
Business traveler
Cocoa Suite
Stayed 1 night in November 2018
Spacious apartment with good location”
I booked this apartment due to last min works requirement. Surprisingly the unit is spacious, comes with 2 rooms and 1 living hall. Each room comes with a king size bed and single bed. The check in and check out process also simply and fast. Will definitely return.
Reviewed November 25, 2018
10.0
Exceptional
Win from Malaysia
Group
Cocoa Suite
Stayed 2 nights in November 2018
Highly recommended, value for money, everything is good”
Pro: - Surprisingly there is a washing machine in the house (Very good for those who stay more than one day, you can bring lesser shirt along) - Nice location (is between gurney drive and jetty). Starbucks and My News is at the lobby - Clean house - Wifi still ok - friendly and helpful staff which able to wait for you if you late check in - Partial sea view - Fully furnished house with adequate cutlery Everything is good and highly recommended Cons: - so far no - If there is one, is only the condition of the corridor of the room.
Reviewed November 23, 2018
7.2
Very good
SITI from Malaysia
Family with young children
Cocoa Suite
Stayed 2 nights in December 2018
Reception Office Need Improvement”
Having reception office at level 16 is not convenient at all for check in and check out process. You have to carry iron and hairdryer to your room by yourself. Check in and check out process are slow.
Reviewed January 15, 2019
6.4
Good
Mohamad from Malaysia
Family with young children
Casa Suite
Stayed 2 nights in December 2018
Value for money”
Good at all but check in process a bit slow and you need to go floor 16 for that. Also must take off your shoes before enter the office. Air conditioning was poor inside the office. For room is good. Just water kettle is not working so difficult for who has baby want to prepare milk.
Reviewed January 03, 2019
3.2
chan from Malaysia
Couple
Studio Suite
Stayed 1 night in December 2018
Totally bad experience !”
Location is good. Easy to get foods around that area. But unit condition is really bad. Floor is sticky. Poor housekeeping. Cockroaches all over the place !!!! Floor mat is not changed. Towel provided is not clean . Actual unit is totally different from the picture shown. Not worth for money. will never come back again.
Reviewed December 29, 2018
2.8
yenyen from Singapore
Group
Cocoa Suite
Stayed 3 nights in December 2018
Bad service, bad facilities & Rude staff”
Provide us broken bed frame cause me almost fall down. No 24 hrs service, so we unable to contact anyone for the bed frame. Next they just anyhow repair, didn't change new one, makes us feel uncomfortable to sleep on it. Dirty bed sheet and towel also all the kitchen set. very dissapointed. Unable find anyone to check out early to get back the deposit. Very unsecured. The emergency contact they provide never pick up call. sure not recommend.
Reviewed December 26, 2018
10.0
Exceptional
Lee from Malaysia
Family with teens
1 Bedroom Suite
Stayed 1 night in October 2018
Clean and Modern”
The house is very clean with minimalist design. One bedroom only with 2 double beds, not a big issue for group travellers. Facilities are all good with free parking. Easy accessibility to gurney. Will recommend to those who come with car
Reviewed October 16, 2018
8.0
Excellent
Nazatul from Malaysia
Family with teens
Summer Suite
Stayed 1 night in September 2018
Great view & amenities”
Chose the place because it was next to Gleneagles Hospital. Love the amenities provided, Starbucks at Ground Floor & close to the beach. Hoping the management can provide more blankets & pillows plus toiletries too.
Reviewed October 15, 2018
5.2
TAM from Malaysia
Business traveler
1 Bedroom Suite
Stayed 5 nights in January 2019
Very noisy at night”
No so good as picture show.
Reviewed January 12, 2019
2.4
Susan from Singapore
Family with teens
Casa Suite
Stayed 3 nights in December 2018
Poor housekeeping. Ants all over the apartment”
Booked the place because of the seaview and the fact that it had enough beds for my family. Housekeeping is terrible. There were red ants on our beds and all over the place. Toilets had no racks for toiletries and no hooks. Only good things were that the fridge is clean and microwave and washing machine works. Wifi is also strong. Overall a disappointment.
Reviewed December 14, 2018
4.4
Goh from Malaysia
Family with young children
Chic Suite
Stayed 1 night in December 2018
Great environment, worst stay ”
The location and environment really great, but the rest is really worst. Real suite is totally different with picture. I asked the staff why totally different? She said PICTURE IS JUST FOR DISPLAY PURPOSE ONLY. Towel provided is not clean. Sofa in bad condition. Power supply suddenly cut off and finally my father himself fixed it. Really bad stay experience. Overall, great environment, great location, worst stay experienced
Reviewed December 13, 2018
2.4
Yen from Malaysia
Group
Cocoa Suite
Stayed 1 night in December 2018
Staff are not friendly”
Both check in and check out take me almost half an hour. Not responsive at all. Was told that they will get back to us but ended up I called them for the second time for our request. We have confirmed with management that they have full kitchen equipped but not even dish washer detergent was provided during our stay. There was a heavy smell in the toilet too.
Reviewed December 12, 2018
6.0
mohd from Malaysia
Family with young children
Class Suite
Stayed 1 night in November 2018
Please improve”
1-Check in process was very slow. Maybe you have new receptionist. 2- Check in venue need to improve. Not like office and when a lot of guest waiting, very limited seat and have to wait for long time. Receptionist very polite but not friendly. No greeting. No smile. Very stressful. 3- Room very spacious but not complete. Something missing on utensil. Got iron board but no iron. Have to get from another house reception. 4- check out have to wait, they need to check room before you left. Maybe too many item missing from previous experience. 5- Scary incident happened but not nice to write here. Let the property to contact me and i will tell them, or else nobody want to stay here. I wrote not to condemn but they need to improve.
Reviewed December 06, 2018
9.6
Exceptional
Muhammad
Family with young children
Cocoa Suite
Stayed 1 night in November 2018
Amazing stay”
The Malay male staff was very helpful. Pretty sure he’s a local since I can hear his accent. The office close at 11pm but he waited until 11.20pm for our check in because we had some issue on the way. He welcomed us with smile despite the late check in. Thanks to him and he should get a reward. Overall stay was amazing. Clean house. Have basic facilities like washing machine, iron (upon request). Will definitely stay again.
Reviewed December 03, 2018
8.0
Excellent
Irene from Indonesia
Couple
Cocoa Suite
Stayed 3 nights in November 2018
Nice for Gleneagles medical trip”
First time visiting Penang, it was a great choice. My first room (2BR) has amazing seaview, very spacious, clean & well-equipped. Calm environment needed for medical trip. Not far from hawker food. Unfortunately, the minimarket downstair is not that complete. Need to find malls to shop daily needs. I moved to studio room which i booked via their office & it was total opposite. I found bugs, ants, dirty cutleries, incomplete facilities & smelly. Based on luck, i think.
Reviewed November 22, 2018
9.2
Exceptional
AHMAD from Malaysia
Business traveler
Studio Suite
Stayed 1 night in November 2018
It was worth it during the stay”
i had a meeting at GMC which is nearby,hotel is somewhat make shift of an apartment.the only thing that i want to say is,you need to improve more on your deposit and key return,i wanna checkout early like 7am but cant bcoz ur office open at 9am.luckily i can escape for few minutes to drop the keys.i hope there is a way like i can return the keys early and still get deposit
Reviewed November 18, 2018
3.2
ong from Malaysia
Family with young children
Studio Suite
Stayed 2 nights in November 2018
Highly NOT to recommend for this suite ”
Difficult to check in and find the way into lobby , staff totally not friendly and don’t know to handle case. Very bad mattress and very uncomfortable pillow provide. Bathroom without provide shampoo and body shampoo . Dirty (still have rubbish guest before leaving). Poor and Bad!!
Reviewed November 16, 2018
12345
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  • Excellent location
  • Gurney Drive
  • Komtar Bus Terminal is within 1.82 km