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Marco Polo HongKong Hotel
Marco Polo HongKong Hotel
Marco Polo HongKong Hotel
Marco Polo HongKong Hotel
Marco Polo HongKong Hotel
Marco Polo HongKong Hotel
Marco Polo HongKong Hotel

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8.3

Excellent

6,935 reviews

6,935 reviews

See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Walkable places
Ocean Centre

30 m

Grand Ocean Cinema

50 m

Aqua Spirit

70 m

Watertours

90 m

King Sing Jewellery

90 m

Popular landmarks
Hong Kong Skyline

310 m

Tsim Sha Tsui East

430 m

Victoria Harbour

640 m

Victoria Peak (The Peak)

3.3 km

Nan Lian Garden

6.1 km

Closest landmarks
Consulate of Cambodia

90 m

Consulate of Uganda

90 m

Former Marine Police Headquarters

120 m

The Sun Arcade

150 m

Ocean Terminal

160 m

Marco Polo HongKong Hotel

Harbour City, 3 Canton Road, Kowloon , Tsim Sha Tsui, Hong Kong, Hong Kong SAR, China, 000000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Tsim Sha Tsui, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Victoria Peak (The Peak). Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Highlights

460 meters to public transportation

Check-in [24-hour]

Excellent breakfast

Excellent view

Inside city center

Announcements by hotel (2)
As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.

Facilities

Front desk [24-hour]

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Fitness center

Swimming pool [outdoor]

Bar

Restaurants

This property is in high demand!

38 travelers have booked today.

Value for money7.9
Distance to city center1km
Location rating9.2
Nearest airportHong Kong International Airport (HKG) - Hong Kong SAR, China
Distance to airport25.8 km

Rooms available at Marco Polo HongKong Hotel

Excellent
Room comfort & quality

8.6

Deluxe Harbour View
...
  • Room size: 40 m²/431 ft²
  • Harbor view
  • 2 single beds or 1 double b...
Enter dates to see prices
Deluxe Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds or 1 double b...
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Superior
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds or 1 double b...
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Continental Deluxe
...
  • Room size: 46 m²/495 ft²
  • City view
  • 2 single beds or 1 double b...
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Superior Suite
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Continental Superior
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Staycation Package - "Let's Make" Family Experience- Continental Deluxe Room with Breakfast, Dinner & Activities for Kid
...
  • Room size: 45 m²/484 ft²
  • Shower and bathtub
  • 1 king bed or 2 single beds
Enter dates to see prices
Superior Triple Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Deluxe Triple
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Foodie Escape - Superior Suite with Dining Credit
...
  • Room size: 50 m²/538 ft²
  • Shower and bathtub
  • 1 double bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Marco Polo HongKong Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Marco Polo HongKong Hotel?

For those who wish to drive their own cars, Marco Polo HongKong Hotel has a car park that's close to the hotel. If you're looking for an easy way to get around Hong Kong with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Marco Polo HongKong Hotel?

Wake up to a great buffet breakfast at Marco Polo HongKong Hotel. Adults can enjoy breakfast offered with an additional charge of 260 HKD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Marco Polo HongKong Hotel?

Marco Polo HongKong Hotel features 2 on-site restaurants for your dining convenience. International cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours.

Can special events be hosted at Marco Polo HongKong Hotel?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings can be hosted at Marco Polo HongKong Hotel.

Can business events be hosted at Marco Polo HongKong Hotel?

On-site venues and convenient event services make Marco Polo HongKong Hotel an ideal choice for hosting events such as corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 432 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Marco Polo HongKong Hotel?

Marco Polo HongKong Hotel is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Marco Polo HongKong Hotel?

The closest train, metro, or bus station is Tsim Sha Tsui MTR Station, 440 m away from Marco Polo HongKong Hotel.

What restaurants are nearby Marco Polo HongKong Hotel?

Marco Polo HongKong Hotel is located in Tsim Sha Tsui, famous for good restaurants such as Woodlands, Sangeetha Vegetarian Restaurant and Paisano's Pizzeria.

What popular shopping places are close to Marco Polo HongKong Hotel?

Located in the Tsim Sha Tsui area, Marco Polo HongKong Hotel is close to great shopping choices like Harbour City, Ocean Centre and 1881 Heritage.

What are popular attractions near Marco Polo HongKong Hotel?

Guests at Marco Polo HongKong Hotel can easily visit Hong Kong Skyline, Tsim Sha Tsui East and Hong Kong Museum of History located in the Tsim Sha Tsui area.

What popular natural sightseeing spots are close to Marco Polo HongKong Hotel?

Marco Polo HongKong Hotel is located in the Tsim Sha Tsui area, which is famous for natural sightseeing destinations such as YMCA Climbing Wall and DukLing.

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Explore the neighborhood

What people love about Marco Polo HongKong Hotel

  • 9.6

    Exceptional
    Location

    "Good location for everything highly recommended ⭐️⭐️⭐️⭐️⭐️"

    NG

    |

    October 20, 2022

  • 9.6

    Exceptional

    "I really enjoyed the veiw of harbour from my room ."

    Dipa

    |

    October 20, 2022

  • 8.4

    Excellent
    Staff 

    "Very excellent and top level hotel with best service provided by hotel staff"

    Wing

    |

    October 8, 2022

Property ranking|Compared to 968 Hong Kong properties
See all rankings
Room comfort score
8.6/10
Location score
9.2/10
Room size
39 sqm.
Couples review score
8.3/10
Better than
97
%
of Hong Kong properties
Better than
94
%
of Hong Kong properties
Bigger than
92
%
of Hong Kong properties
Better than
90
%
of Hong Kong properties
Overall rating:

8.3

Excellent
6,935 reviews
Cleanliness
8.3
Facilities
7.8
Location
9.2
Read all reviews >
What travelers say they love:
We all slept well and comfortable.
HO from United Kingdom
Family with young children
More about Marco Polo HongKong Hotel

More about Marco Polo HongKong Hotel

Marco Polo HongKong Hotel

Get the most from an urban escape in Hong Kong when you book a room at Marco Polo HongKong Hotel. Located right in the city center, Marco Polo HongKong Hotel saves you time and travel by letting you wake up right in the heart of the best neighborhood. Experience the joy of multiple options for activities at this convenient location! Marco Polo HongKong Hotel is a perfect starting point for numerous sightseeing and tourist choices, with a location just 3.3 km from the Victoria Peak (The Peak).
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi and car hire services provided by the hotel make exploring Hong Kong even more convenient. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs.
Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Marco Polo HongKong Hotel thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service let you get the most out of your room time.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with blackout curtains and air conditioning. Some rooms at Marco Polo HongKong Hotel even come with extra design features such as a separate living room. In-room entertainment amenities including the cable TV is provided in some rooms.
In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms. Drop in to the executive lounge for some high-end services in a luxury environment.


Dining and things to do

Every day at Marco Polo HongKong Hotel begins with a delicious in-house breakfast. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.


Reasons to stay here

Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 98% of the city's other accommodations.
Ranking higher than 94% of the city's accommodations options, this is a great choice for location.
Guests who stayed here really appreciated the room comfort, scoring it higher than 96% of accommodations in the city.

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Amenities and facilities
Very good
Facilities

7.8

Most talked about facilities

Housekeeping

117 mentions

Breakfast

70 mentions

View

54 mentions

Food & Dining

42 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Japanese

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoking area

Access

  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [nearby]
  • Rental car
  • Taxi service

Available in all rooms

  • Air conditioning
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Mirror
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Sewing kit
  • Shoeshine kit
  • Slippers
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Buffet
Restaurants on site

Cafe Marco

  • Cuisine: International
  • Menu: Buffet, A-la-carte

Cucina

  • Cuisine: Italian
  • Menu: Buffet

Lobby Lounge

  • Cuisine: International
  • Menu: Buffet, A-la-carte
Location
Harbour City, 3 Canton Road, Kowloon , Tsim Sha Tsui, Hong Kong, Hong Kong SAR, China, 000000
Exceptional
Location

9.2

Airports

  • Hong Kong International Airport (HKG) - Hong Kong SAR, China
    25.8 km 31 min drive
  • Shenzhen Bao'an International Airport (SZX) - China
    52.6 km

Public transportation

  • Tsim Sha Tsui MTR Station
    450 m 10 min walk
  • East Tsim Sha Tsui MTR Station
    540 m 10 min walk

Hospital or clinic

  • October Medicine
    290 m

Shopping

  • Ladies Market
    2.5 km

Convenience store

  • 7 Eleven
    600 m 5 min drive

Cash withdrawal

  • ATM
    150 m 2 min walk
What's nearby

Popular landmarks

  • Hong Kong Skyline
    310 m
  • Tsim Sha Tsui East
    430 m
  • Victoria Harbour
    640 m
  • Victoria Peak (The Peak)
    3.3 km
  • Nan Lian Garden
    6.1 km
  • Ocean Park Thrill Mountain
    6.8 km
  • Hong Kong Disneyland
    13.3 km
  • Lantau Island
    23.6 km
  • Ngong Ping 360
    23.7 km
  • Tian Tan Buddha (Big Buddha)
    27.6 km

Nearby landmarks

  • Ocean Centre
    30 m
  • Grand Ocean Cinema
    50 m
  • Aqua Spirit
    70 m
  • Watertours
    90 m
  • King Sing Jewellery
    90 m
  • Hong Kong Dolphinwatch
    90 m
  • Consulate of Cambodia
    90 m
  • Consulate of Uganda
    90 m
  • 1881 Heritage
    100 m
  • Harbour City
    110 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Children under 13 years are not permitted to enter the club continental floor and the continental lounge.
  • Each room can accommodate 3 adults at most or 2 adults and 2 children under 12 years old.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Distance from city center1km
  • Travel time to airport (minutes)40

Extras

  • Breakfast charge (unless included in room price)260 HKD

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors18
  • Number of restaurants2
  • Number of rooms 665
  • Room voltage220
  • Year property opened1969
  • Most recent renovation2011
Property announcements

The breakfast inclusive rate only includes maximum 2 daily breakfasts.

Swimming pool is temporary closed until further notice.

Access of Executive Lounge is exclusive to guests staying at The Continental Club Floor and suites.

As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.

Limited housekeeping service (Housekeeping service once a week) will be provided for 7 nights or above stay

The property is closely monitoring the coronavirus infection (COVID-19) situation as the health and safety of our guests and associates are property's utmost concern. According to the authorities from Food and Health Bureau, hotels are not recommended for quarantine purposes.

Reviews of Marco Polo HongKong Hotel from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.3
Facilities7.8
Location9.2
Room comfort and quality8.6
Service8.4
Value for money7.9
High score for Hong Kong
Rating
9+ Exceptional (1,276)
8-9 Excellent (924)
7-8 Very Good (869)
6-7 Good (290)
<6 Below Expectation (353)
Time of the year
Mar - May (903)
Jun - Aug (1,000)
Sep - Nov (897)
Dec - Feb (912)
All guests (6,935)
All room types
All languages

Show reviews that mention 

Showing 3,712 verified guest comments
12345
10.0
Exceptional
Phoebe from Philippines
Family with young children
Superior
Stayed 1 night in June 2019

This hotel saved our family’s HK vacation! Everything was so good! Expectations exceeded!”

This is our 6th HK trip as a family. We stayed 3x at MP Prince prior, and at Royal Pacific once. We decided to go budget mode this trip and booked another hotel that made us very ILL. We were so HAPPY we found a vacant room here at MP HK to transfer to, and it was at a good rate, too. We felt better health-wise as soon as we rested here. We were treated very well by the hotel staff. Truly, praise-worthy customer service. Very close to the harbour and has mall access too, but quite a walk to the MTR at Haiphong Rd/Nathan Rd. Sheets, bed, pillows were divine—a MP hotel signature. Very very clean and pristine. The Hotel lobby, corridors and the room all smell so good. My only regret was not staying here at MP HK for all of our HK trip. The price we paid here is truly “value for money” because of the comfort and service we got 💕 We had the best TIME and actually wanted to extend our trip because of our stay at MP HK. Keep it up!

Reviewed June 07, 2019

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Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong

Responded June 10, 2019
Marco Polo HongKong Hotel
10.0
Exceptional
Daresa
Family with young children
Superior
Stayed 3 nights in September 2019

GREAT HOTEL EXPERIENCE! ”

I highly recommend this hotel in HKG. Clean, comfortable, great location and just 10mins walk from MTR. Airport Express Free Shuttle Bus is just beside the hotel area. Near Victoria Harbour, Clock Tower and Avenue of the Stars. Thanks to Ms Migumi for an instant room upgrade and birthday cake for my daughter! Will definitely come back here!

Reviewed October 01, 2019

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Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong

Responded October 09, 2019
Marco Polo HongKong Hotel
10.0
Exceptional
Samuel from Philippines
Couple
Superior
Stayed 3 nights in September 2019

Hong Kong holiday”

My wife and I had a great few days staying at the Marco Polo Hong Kong. The staff were very friendly and helpful with our questions concerning getting around the city. We were also upgraded to the club floor. Room was large with great amenities. I especially enjoyed the Nespresso maker in the room and the use of the Handi cell phone while touring the city. The location was also perfect for our holiday. On our next trip to Hong Kong, we will definitely plan to stay at the Marco Polo HK.

Reviewed September 12, 2019

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Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong

Responded September 26, 2019
Marco Polo HongKong Hotel
9.6
Exceptional
Alison from Hong Kong SAR, China
Group
Superior
Stayed 1 night in January 2022

Good value Staycation Package ”

I bought a staycation package for food credits. Room was upgraded to city harbor view and the room was big. It was my friend's birthday and we were provided with a square slice of blueberry cheesecake. We used our food credits for a buffet dinner at Cafe Macro and the food was great, especially seafood, although the food selection was not much. There wasn't a lot of people eating that day. Beds were on the hard side, but still very comfortable. We were able to ask for latex pillows and extra bottle water. Gym was nice and I was alone using it after dinner. Swimming pool was under maintenance. One thing to note is the room style was out of date. If you are looking for a modern looking hotel to stay, this is not your choice. Television was a good one but only analogue channels were provided. The only local channels available were Cable TV.

Reviewed January 07, 2022

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Dear Alison, Thank you for taking the time to share your experience with us. Your comments have been well received. We sincerely apologize if your overall staying experience fell short of your expectations during your recent visit. Please rest assured that we always strive for improved guest satisfaction and maintain the highest service standard at all times. Once again, please accept our apologies for the shortcomings. We hope we can continue to have your support and we look forward to serving you better in the future. Best regards, Dalip Singh General Manager Marco Polo Hotels – Hong Kong

Responded January 13, 2022
Marco Polo HongKong Hotel
10.0
Exceptional
Chan from Hong Kong SAR, China
Couple
Foodie Escape - Superior Suite with Dining Credit
Stayed 1 night in February 2021

Birthday staycation for my beloved”

Stay with my be loved for her birthday celebration, i was booked a tastefully package with a stay with her, a warm recommendation for a surprise package from reservations department, a birthday cake, a bottle of prosecco and birthday decoration were well prepared, with a good timing. Makes everything alright. Good location, harbor view and helpful staff. It’s made our trip memorable. Thanks alot.

Reviewed February 21, 2021

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Dear Chan, Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong

Responded February 22, 2021
Marco Polo HongKong Hotel
10.0
Exceptional
Lai from Hong Kong SAR, China
Couple
Stayed 1 night in September 2021

big room, good hygiene”

The room is spacious and clean. The air-con is cool enough and silent, so that we could have a very good sleep. Though long queue when checking-in but we only spent 30 mins to go upstair, staff were very efficient to kill the check-in queue.

Reviewed September 13, 2021

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Dear Lai, Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong

Responded September 15, 2021
Marco Polo HongKong Hotel
10.0
Exceptional
Vajira from Hong Kong SAR, China
Family with young children
Superior
Stayed 1 night in December 2021

Great Staff Service”

Very accommodating staff with pleasant and kind approach. We had few requests because of our baby, at check in, hotel staff took all the into consideration. Made it a very comfortable and a enjoyable stay for our baby daughter in turn for us

Reviewed December 20, 2021

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Dear Vajira, Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong

Responded December 21, 2021
Marco Polo HongKong Hotel
10.0
Exceptional
Jacqueline from Hong Kong SAR, China
Group
Stayed 1 night in October 2020

Your place for a great staycation”

The deluxe harbourview room has an amazing sunset view while having cozy coffee time with friends. You could also watch the symphony of lights without having to go outside. We had a nice stay over the weekend - the staff were so accommodating, enjoyed the buffet breakfast at Cafe Marco, and the check in and check out process was flawless. Will surely be back for another weekend staycation!

Reviewed November 01, 2020

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Dear Jacqueline, Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong

Responded November 02, 2020
Marco Polo HongKong Hotel
10.0
Exceptional
Xuan from Hong Kong SAR, China
Couple
Superior
Stayed 1 night in April 2022

great customer service”

very friendly and thoughtful front desk staff! (i think her name's Fiona) thanks for noticing it was my boyfriend's birthday and offering a birthday cake for us! we had our own cake but it's always nice to have 2 cakes at once🤣🤣 she also had a great smile on her face. its not really that often to see smiley faces nowadays but she had it ! thanks again

Reviewed April 26, 2022

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Dear Guest, Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh Area General Manager Marco Polo Hotels - Hong Kong

Responded April 27, 2022
Marco Polo HongKong Hotel
10.0
Exceptional
Bonny from Hong Kong SAR, China
Solo traveler
Superior
Stayed 1 night in August 2020

The staff were amazing. The view was amazing”

I really enjoyed my stay at the Marco Polo hotel. I thought the staff were super duper friendly and professional. Each time I needed something, they were quick to help and respond with such professionalism. I don’t think I have any poor comments to give as everything was perfect. Thank you for the great experience!

Reviewed August 05, 2020

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Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong

Responded August 06, 2020
Marco Polo HongKong Hotel
10.0
Exceptional
Chak from Hong Kong SAR, China
Couple
Stayed 1 night in December 2020

A perfect place for staycation”

I stayed for 1 night for the celebration of my girlfriend's birthday. My package included the dinner buffet and breakfast buffet. I must say the quality of both buffet was impressive. The harbour view is superb and the staff is very helpful.

Reviewed December 03, 2020

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Dear Chak, Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong

Responded December 08, 2020
Marco Polo HongKong Hotel
10.0
Exceptional
Chung from Hong Kong SAR, China
Couple
Stayed 1 night in October 2020

Perfect location and warmth staff”

Even thought i ask a lot of question, the front desk lady still answer me patiently. Perfect location, clean and tidy room.

Reviewed October 26, 2020

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Dear Chung, Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong

Responded October 27, 2020
Marco Polo HongKong Hotel
10.0
Exceptional
Marissa from Philippines
Business traveler
Superior
Stayed 1 night in December 2019

AN AMAZING HOTEL”

Marco Polo Hongkong Hotel has a very axcellent location. It is located in the shopping center area. Anything you want, you can get it. The transportation is also very accessible, you can easily get a taxi, take the mtr or go to the other side by taking the Ferry.

Reviewed July 25, 2020

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Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong

Responded July 27, 2020
Marco Polo HongKong Hotel
10.0
Exceptional
Samson from Philippines
Couple
Superior
Stayed 1 night in November 2019

Staff was Helpfull”

From the doorman, cleaners, waiters. Pleasant stay. Thank you Ms Park for granting my request.

Reviewed December 11, 2019

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Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong

Responded December 13, 2019
Marco Polo HongKong Hotel
10.0
Exceptional
Yoojin from South Korea
Couple
Superior
Stayed 1 night in June 2019

good location and service”

The staff Phoebe helped us to check-in and considering I’m pregnant, she made an room upgrade with non-smoking room, high level and nice harbour view. Thanks to her, it was unforgettable babymoon for us :)

Reviewed July 02, 2019

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Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong

Responded July 02, 2019
Marco Polo HongKong Hotel
9.6
Exceptional
Alice from Hong Kong SAR, China
Solo traveler
Continental Superior
Stayed 1 night in April 2022

Great Staycation Deal”

Needed a treat for myself and this more than did the trick. Staff were all great and food and drinks provided made my stay even better (I would recommend the continental rooms). Only minor issue I noticed was a hair in the bath but nothing else about the room made me doubt its cleanliness and safety. Thank you do much Marco Polo!

Reviewed April 02, 2022

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Dear Alice, Thank you for taking the time to share your experience with us. Your comment has been well received. We are sincerely sorry for the experience you had and our room cleanliness is not up to your expectation. Please be assured that your comments have been escalated to the concerned departments. Thanks for giving us the opportunity to accommodate you. We look forward to serving you again in the future. Best regards, Dalip Singh Area General Manager Marco Polo Hotels - Hong Kong

Responded April 04, 2022
Marco Polo HongKong Hotel
10.0
Exceptional
Kong from Hong Kong SAR, China
Couple
Stayed 1 night in June 2022

Good price Good service Good location ”

Good price for harbour view room inclusive breakfast. Very heart warming services for surprise me a cake even I didn’t remarks that’s my bday celebration

Reviewed June 14, 2022

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Dear Valued Guest, Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh Area General Manager Marco Polo Hotels - Hong Kong

Responded June 15, 2022
Marco Polo HongKong Hotel
10.0
Exceptional
Josephine from Australia
Solo traveler
Superior
Stayed 2 nights in September 2019

Excellent Service”

This is so amazing stay in Marco Polo Hotel at my trip for Hong Kong. Their service is humbleness, warm regards and effective paperwork. Hope that get a view room next booking.

Reviewed October 11, 2019

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Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong

Responded October 15, 2019
Marco Polo HongKong Hotel
10.0
Exceptional
ALVIN from Philippines
Family with young children
Deluxe Room
Stayed 3 nights in September 2019

Wanting to go back there in HK”

Had an awesome vacation there for family and groups. Very accessible and near to MTR and to the Victoria Harbour scenic view which was one of our favourite hangouts whenever in HK.

Reviewed May 10, 2021

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Dear ALVIN Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong

Responded May 11, 2021
Marco Polo HongKong Hotel
10.0
Exceptional
Samson from Philippines
Couple
Deluxe Room
Stayed 1 night in October 2019

Great Service”

Check in is so smooth I would like to give a very good recommendation for Ms Sue Park which give me a very welcoming ambiance. Keep up the good work!

Reviewed December 11, 2019

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Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong

Responded January 09, 2020
Marco Polo HongKong Hotel
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