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Exterior view, Mars Garden Wood Gotemba Hotel in Gotemba
Deluxe Main Building Mt Fuji Susono View - Non-Smoking - Bathroom, Mars Garden Wood Gotemba Hotel in Gotemba
a living room filled with furniture and a window, Mars Garden Wood Gotemba Hotel in Gotemba
a living room filled with furniture and a large window, Mars Garden Wood Gotemba Hotel in Gotemba
a small dog standing in the middle of a room, Mars Garden Wood Gotemba Hotel in Gotemba
a brown and white cow standing next to a bus, Mars Garden Wood Gotemba Hotel in Gotemba
a bathroom with a tub, toilet and sink, Mars Garden Wood Gotemba Hotel in Gotemba

Removed from saved list

8.9

Excellent

677 reviews

677 reviews

See map

8.5

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Gotemba Premium Outlets 1.9 km
Gotemba Kogen Toki no Sumika 6.9 km
Mishima Skywalk 16.5 km
Rakujuen Park 19.2 km
Mishima Taisha Shrine 19.5 km
Kakitagawa Park 21.6 km
Numazu Deep Sea Aquarium 24.9 km
Numazu Minato Shinsenkan 25.0 km
Numazu Port 25.3 km
Osezaki 32.9 km
Nearby landmarks
Saito Nose And Ears Family Medical Clinic 550 m
Kintokichikara Manju Omiyage Space 700 m
P11 770 m
Yasuda Internal Medicine Pediatrics Clinic 800 m
Chichibunomiya Memorial Park 1.1 km
Poppo Square 1.1 km
Gotemba Station 1.2 km
Lake Higashiyama Fishing Area 1.2 km
Mannendo Honten 1.2 km
Ebisembei-no-Sato, Gotemba 1.2 km

Mars Garden Wood Gotemba Hotel

1089 Higashitanaka, Gotenba-shi, Gotemba, Gotemba, Japan, 412-0026 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Gotemba, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Gotemba Premium Outlets. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Sparkling clean

Inside city center

Front desk [24-hour]

Excellent room comfort & quality

Excellent breakfast

Facilities

Front desk [24-hour]

Car park

Shuttle service

Free Wi-Fi in all rooms!

Spa

Hot tub

Luggage storage

Sauna

This property is in high demand!

27 travelers have booked today.

Value for money8.6
Distance to city center1.0 Km
Location rating8.5

Rooms available at Mars Garden Wood Gotemba Hotel

Exceptional
Room comfort & quality

9.5

Twin Room with Safari Park Ticket and Hakone Mountain View
...
  • Room size: 44 m²/474 ft²
  • Mountain view
  • 2 queen beds
Enter dates to see prices
Twin Room with Premium Outlet Coupon and Hakone Mountain View
...
  • Room size: 44 m²/474 ft²
  • Mountain view
  • 2 queen beds
Enter dates to see prices
Twin Room with Lalique Museum Hakone Ticket and Hakone Mountain View
...
  • Room size: 44 m²/474 ft²
  • Mountain view
Enter dates to see prices
Double Room with Mt. Fuji Susono View
...
  • Room size: 22 m²/237 ft²
  • Mountain view
  • 1 queen bed
Enter dates to see prices
Twin Room with Hakone Mountain View
...
  • Room size: 44 m²/474 ft²
  • Mountain view
  • 2 queen beds
Enter dates to see prices
Twin Room with Open-Air Bath and Mt. Fuji View
...
  • Room size: 58 m²/624 ft²
  • Mountain view
  • 2 queen beds
Enter dates to see prices
Twin Room with Private Hot Spring Bath and Mt. Fuji View
...
  • Room size: 58 m²/624 ft²
  • Mountain view
  • 2 queen beds
Enter dates to see prices
Triple Room with Mt. Fuji Susono View
...
  • Room size: 44 m²/474 ft²
  • Mountain view
  • 2 queen beds and 1 single b...
Enter dates to see prices
Twin Room with Mt. Fuji Susono View
...
  • Room size: 44 m²/474 ft²
  • Mountain view
  • 2 queen beds
Enter dates to see prices
Twin Room with Mt. Fuji View
...
  • Room size: 44 m²/474 ft²
  • Mountain view
  • 2 queen beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Mars Garden Wood Gotemba Hotel?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Mars Garden Wood Gotemba Hotel?

A stay at Mars Garden Wood Gotemba Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Mars Garden Wood Gotemba Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Gotemba with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Mars Garden Wood Gotemba Hotel?

Adults can enjoy breakfast offered with an additional charge of 3000 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Mars Garden Wood Gotemba Hotel?

Mars Garden Wood Gotemba Hotel features 2 on-site restaurants for your dining convenience.

What is the smoking policy at Mars Garden Wood Gotemba Hotel?

Mars Garden Wood Gotemba Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Mars Garden Wood Gotemba Hotel?

The closest train, metro, or bus station is Gotemba Station, 1.1 km away from Mars Garden Wood Gotemba Hotel.

What restaurants are nearby Mars Garden Wood Gotemba Hotel?

Mars Garden Wood Gotemba Hotel’s neighborhood is Gotemba which includes popular restaurants such as Cafe Vert Feuille, Kyokaiseki Gimmeisui and Fenice.

What popular shopping places are close to Mars Garden Wood Gotemba Hotel?

Mars Garden Wood Gotemba Hotel is located in Gotemba area which features shopping places such as Gotemba Premium Outlets, Kintokichikara Manju Omiyage Space and Mannendo Honten.

What are popular attractions near Mars Garden Wood Gotemba Hotel?

Mars Garden Wood Gotemba Hotel is located in Gotemba area, which is famous for attractions such as Gotemba Kogen Toki no Sumika, Fuji Bussharito Heiwa Park and Chichibunomiya Memorial Park.

What popular natural sightseeing spots are close to Mars Garden Wood Gotemba Hotel?

Mars Garden Wood Gotemba Hotel is located within Gotemba, which makes it conveniently close to natural sights including Komakado Kazaana Cave, Gotemba Trail Shingogome and 1st Campground (paid).

See map

Explore the neighborhood

What people love about Mars Garden Wood Gotemba Hotel

  • 9.6

    Exceptional
    Cleanliness

    "The hotel is clean and we love their garden with a big pond and lots of koi fish."

    Reynerose

    |

    August 10, 2020

  • 8.4

    Excellent
    Location

    "Luckily there is a bus station beside the hotel to the outlet."

    Pui

    |

    December 29, 2022

  • 9.6

    Exceptional
    Location

    "Location was fantastic, there was a Daiso, Uniqlo and a supermarket nearby."

    Lorraine

    |

    October 24, 2019

Property ranking|Compared to 267 Gotemba properties
See all rankings
Room comfort score
9.5/10
Cleanliness score
9.5/10
Room size
58 sqm.
Service score
9.2/10
Better than
99
%
of Gotemba properties
Better than
98
%
of Gotemba properties
Bigger than
98
%
of Gotemba properties
Better than
96
%
of Gotemba properties
Overall rating:

8.9

Excellent
677 reviews
Cleanliness
9.5
Facilities
9.1
Location
8.5
Read all reviews >
What travelers say they love:
The public onsen was superb.
Freya from Singapore
Family with young children
More about Mars Garden Wood Gotemba Hotel

More about Mars Garden Wood Gotemba Hotel

Mars Garden Wood Gotemba Hotel

Unwind while staying right in the Gotemba city center during your stay at Mars Garden Wood Gotemba Hotel.
The facilities and services provided by Mars Garden Wood Gotemba Hotel ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi and shuttle services to help you get to where you want to go in Gotemba. Parking is available and free, provided by the hotel for guests with their own transportation.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.
Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Mars Garden Wood Gotemba Hotel. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms have daily newspaper, television and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms.
Mars Garden Wood Gotemba Hotel also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's karaoke rooms and bar. Mars Garden Wood Gotemba Hotel has vending machines that provide round-the-clock refreshment, at low cost.
To fill your days, be sure to check out the fantastic facilities offered at Mars Garden Wood Gotemba Hotel. Pamper and indulge yourself with a visit to the massage, hot tub, spa and sauna. Have some relaxing fun with family and friends at the library and games room. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


Reasons to stay here

Past guests rate facilities here higher than 97% of the city's accommodation.
This hotel stands above the rest with a cleanliness score that beats 98% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 98% of accommodations in the city.

Show less

Amenities and facilities

Exceptional
Facilities

9.1

Most talked about facilities

Breakfast

19 mentions

Housekeeping

18 mentions

Food & Dining

6 mentions

View

3 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Game room
  • Garden
  • Hot tub
  • Karaoke
  • Massage
  • Sauna
  • Spa
Cleanliness and safety
  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
Dining, drinking, and snacking
  • Bar
  • Coffee shop
  • Restaurants
  • Vending machine
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Gift/souvenir shop
  • Heating in public area
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
  • Kids meal
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Bathtub
  • Free bottled water
  • Hair dryer
  • Non-smoking
  • Towels

Food and dining

Breakfast options
  • Asian
Restaurants on site
Teppanyaki Ginmeisui
  • Cuisine: Japanese
  • Menu: Buffet
Ristorante Fenice
  • Cuisine: Italian
  • Menu: Buffet
Japanese Traditional Resutaurant Ginmeisui
  • Cuisine: Japanese
  • Menu: Buffet

Location

1089 Higashitanaka, Gotenba-shi, Gotemba, Gotemba, Japan, 412-0026
Excellent
Location

8.5

What's nearby

Popular landmarks
  • Gotemba Premium Outlets
    1.9 km
  • Gotemba Kogen Toki no Sumika
    6.9 km
  • Mishima Skywalk
    16.5 km
  • Rakujuen Park
    19.2 km
  • Mishima Taisha Shrine
    19.5 km
  • Kakitagawa Park
    21.6 km
  • Numazu Deep Sea Aquarium
    24.9 km
  • Numazu Minato Shinsenkan
    25.0 km
  • Numazu Port
    25.3 km
  • Osezaki
    32.9 km
Nearby landmarks
  • Saito Nose And Ears Family Medical Clinic
    550 m
  • Kintokichikara Manju Omiyage Space
    700 m
  • P11
    770 m
  • Yasuda Internal Medicine Pediatrics Clinic
    800 m
  • Chichibunomiya Memorial Park
    1.1 km
  • Poppo Square
    1.1 km
  • Gotemba Station
    1.2 km
  • Lake Higashiyama Fishing Area
    1.2 km
  • Mannendo Honten
    1.2 km
  • Ebisembei-no-Sato, Gotemba
    1.2 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Shuttle service is available at the property from 09:00 AM to 06:00 PM. Kindly contact the property for more details.
  • Please inform the property regarding children aged 0 - 11 years, meal plan, and extra bed requests in the Special Request section upon booking.
  • Children using existing bedding will be charged for meal.
  • Guests who reserved a room with dinner must check in before 05:30 PM or dinner cannot be served and no refund provided.
  • Guests who reserve Run of House Room - Check-In After 08:00 PM, Check-Out Before 12:00 PM cannot add any meals at the property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until20:00
  • Check-out from05:00
  • Check-out until11:00
  • Reception open until00:00
Getting around
  • Distance from city center1.0 Km
  • Travel time to airport (minutes)120
Extras
  • Breakfast charge (unless included in room price)3000 JPY
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors12
  • Number of restaurants2
  • Number of rooms 61
  • Room voltage100
  • Year property opened2010
Parking
  • Daily parking fee0 JPY

Reviews of Mars Garden Wood Gotemba Hotel from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.5
Facilities9.1
Location8.5
Room comfort and quality9.5
Service9.2
Value for money8.6
High score for Gotemba
Rating
9+ Exceptional (200)
8-9 Excellent (45)
7-8 Very Good (28)
6-7 Good (12)
<6 Below Expectation (15)
Time of the year
Mar - May (73)
Jun - Aug (60)
Sep - Nov (72)
Dec - Feb (95)
All guests (641)
All room types
All languages

Show reviews that mention 

Showing 300 verified guest comments
12345
10.0
Exceptional
Peiyi from Singapore
Family with young children
Deluxe Main Building Hakone View - Non-Smoking
Stayed 1 night in May 2019

Exceptional! Best stay in Japan so far!”

We were surprised and amazed by the size of the room and comfort of the beds, I think my kids had their best night sleep in this hotel throughout my 8 days of stay in Japan. 2 queen beds + a baby cot, and sofa, and still lotsa space!! Bathroom was great too!! I think SPACE is really what kids like, they sleep better and longer hours. We adults are better rested too. Breakfast was Japanese style, suits adults more, my kids didnt' have much to eat. .. but still, I'm overwhelmed by the service and what the hotel offers. Customer service was great too, they provided kids packs for my kids and they loved it... with kids room slippers and some toys, hankies and sponge for shower. Very nice gesture. This is truly an underated hotel, so glad I booked a night stay here. Thank you staff of Mars Garden Wood Gotemba! I highly recommend anyone going to see Mt Fuji, u get a very good and clear view of Mt Fuji in Gotemba everywhere u walk/drive during Spring!!

Reviewed May 21, 2019

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Thank you very much for using our hotel. Thank you for evaluating us a lot. I am very pleased that you have liked us. I am happy if you can use the hotel again.

Responded January 24, 2020
Mars Garden Wood Gotemba Hotel
10.0
Exceptional
Grace from Hong Kong SAR, China
Family with teens
Main Building Mount Fuji and Susono View Single Room - Non-Smoking
Stayed 3 nights in January 2019

Exceptionally great, good location, very clean”

Travelled with parents in law, the hotel is excellent for a vacation. Just located 3min walk from the Gotemba bus station, it is easy to reach as we travelled by express bus from Tokyo. Very clean rooms - spacious with comfy beds. We stayed for 3 nights visiting the Fuji area , went to ski park Yeti and he Gotemba outlet, which are both reachable by the same bus station. Didn’t dine at the hotel restaurant but we ate in the nearby restaurants instead, which is about 8-10min walk from the hotel. Big supermarket within 10min walk and Gotemba JR station is within 5min by taxi. Staff was very helpful and friendly. Super glad that we chose mars garden wood. Hope to visit again.

Reviewed January 19, 2019

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10.0
Exceptional
Freya from Singapore
Family with young children
Deluxe Main Building Mt Fuji View - Non-Smoking
Stayed 4 nights in January 2020

Great hotel. Convenient location”

Loved the hotel. But the lights in the room were too dim. Many restaurants around the hotel and because we rented a car, getting around wasn't an issue. Comes with a separate bathtub, toilet and basin area. Got the Mt Fuji view room but there was a building right in front of my window, so, it wasn't an unblock view. A little disappointed. The furniture seems tired and worn. The public onsen was superb. Great facilities. But overall, enjoyed our stay. It has free parking as well. And two bottles of free drinking water a day.

Reviewed January 20, 2020

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Thank you very much for your stay at our hotel. We are grateful for receiving a valuable evaluation. We look forward to seeing you soon on your next visit.

Responded January 24, 2020
Mars Garden Wood Gotemba Hotel
10.0
Exceptional
Brendan from Australia
Couple
Deluxe Annex Building Mt Fuji View with Open-Air Bath - Non-Smoking
Stayed 1 night in November 2019

Absolute bliss”

The hotel is super luxurious and people make you feel like you’re the only guest at the hotel! Onsens overlooking Mt Fuji, comfortable and spacious rooms, as well as a traditional Japanese breakfast in your own separated table just added to our experience. We only stayed the one night after the hustle and bustle of Tokyo, but it was more than enough to recharge our batteries to continue our travels. Stay here if you are looking for luxury and relaxation <3

Reviewed November 18, 2019

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Thank you for using our hotel this time. Also, thank you for sending me the impression of that time.

Responded January 24, 2020
Mars Garden Wood Gotemba Hotel
10.0
Exceptional
Nur from Singapore
Family with young children
Deluxe Main Building Mt Fuji Susono View - Non-Smoking
Stayed 1 night in December 2019

Fantastic hotel, large and clean rooms”

Very very happy with our stay at this hotel. The rooms were huge, beds were comfortable, toilets were nice. Very clean too! We had rooms with the Mount Fuji view and it was spectacular. There is also a free shuttle bus service to the Gotemba Premium Outlets, so that was very convenient. Overall, would highly recommend this hotel! Two thumbs up!

Reviewed December 19, 2019

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Thank you for using our hotel this time. Also, thank you for sending me the impression of that time.

Responded January 24, 2020
Mars Garden Wood Gotemba Hotel
9.6
Exceptional
Lorraine from Singapore
Couple
Deluxe Annex Building Mt Fuji View with Open-Air Bath - Non-Smoking
Stayed 2 nights in October 2019

Memorable Visit -Calls for a return soon! ”

Staff were friendly and helpful - despite the heavy rain, they helped us to unload our luggage and guided us to the basement carpark. Check in and Check out was also a breeze with their warm hospitality. Room was spacious and clean, amenities aplenty! Beds are very comfortable. In-room onsen was a big plus to have. Exceeded our expectations. Location was fantastic, there was a Daiso, Uniqlo and a supermarket nearby. Breakfast at the hotel was impressive and very tasty and came with a view of the hotel's garden. Do remember to look out for the slip road to the hotel's entrance if you are driving!

Reviewed October 24, 2019

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Thank you for using our hotel this time. Also, thank you for sending me the impression of that time.

Responded January 24, 2020
Mars Garden Wood Gotemba Hotel
10.0
Exceptional
Boon from Singapore
Couple
Main Building Mount Fuji and Susono View Single Room - Non-Smoking
Stayed 2 nights in September 2019

Awesome hotel!”

Fantastic room, everything seems so new. Really awesome hot bath, sauna and it’s really spacious with a really good view. Staff is very friendly and the service is one of the best I’ve encountered in Japan. The staff even sent me a box of chocolate brownie,” when they heard I was there to celebrate my birthday.

Reviewed September 23, 2019

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Thank you for your contribution to the review, thanks for the high evaluation. Thank you very much. I heard that you were satisfied, so we are very pleased. We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future. We look forward to your continued use.

Responded January 24, 2020
Mars Garden Wood Gotemba Hotel
9.6
Exceptional
Reynerose from Japan
Family with young children
Deluxe Main Building Mt Fuji Susono View with Extra Bed - Non-Smoking
Stayed 2 nights in August 2020

Great staycation :-)”

The hotel is clean and we love their garden with a big pond and lots of koi fish. My kids really enjoyed feeding the fish and ran around the garden., at night they have a water fountain show which we enjoyed while having dinner. The room is really big and clean. As for the staffs they are courteous and really helpful. The breakfast is also a two thumbs up. Overall we had a great staycation at this hotel and would recommend it especially for families.

Reviewed August 10, 2020

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10.0
Exceptional
Sai from Hong Kong SAR, China
Couple
Deluxe Main Building Mt Fuji Susono View - Non-Smoking
Stayed 1 night in September 2019

Big room with Mount Fuji view ”

We were staying in Mount Fuji view room. Room was so big with a big sofa area plus two double beds. Bathroom was very spacious. Breakfast was a Japanese set and it was delicious. There were 3-4 indoor hot baths & 1 outdoor hot bath.

Reviewed October 03, 2019

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Thank you very much for staying at our hotel. I am very pleased that you have liked us. I am happy if you can use the hotel again.

Responded January 24, 2020
Mars Garden Wood Gotemba Hotel
10.0
Exceptional
Evelyn from Australia
Family with young children
Deluxe Main Building Hakone View - Non-Smoking
Stayed 2 nights in January 2019

Excellent stay!”

We stayed here for 2 nights. Kids had fun feeding the kois in the garden. Beautiful hotel and scenery. Huge room with 2 queen beds. Even willing to provide a baby cot. Will come back again for sure.

Reviewed January 25, 2019

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Thank you very much for using our hotel. Thank you for evaluating us a lot. We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future. We look forward to your continued use.

Responded January 24, 2020
Mars Garden Wood Gotemba Hotel
9.6
Exceptional
Yuen from Hong Kong SAR, China
Family with young children
Deluxe Main Building Mt Fuji Susono View - Non-Smoking
Stayed 1 night in January 2020

Very great hotel, clean and comfortable, staff are polite and good in English. ”

I highly recommend this hotel. Staff are professional and good in English. I'm surprised to have hot spring. The room facilities are clean and comfortable. The most unforgettable experience is able to see the full view of Fujiyama mountain once I wake up. It's really fantastic.

Reviewed February 04, 2020

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Thank you very much for staying at our hotel the other day. In addition, thank you for your gratitude and appreciate this time. I am very pleased that you have liked us. I am happy if you can use the hotel again.

Responded March 18, 2020
Mars Garden Wood Gotemba Hotel
10.0
Exceptional
Grace from Singapore
Family with young children
Deluxe Main Building Hakone View - Non-Smoking
Stayed 2 nights in December 2019

Perfect!”

Rooms were huge like suites compared to those in Tokyo. Breakfast was delicious! Staff were all very helpful and friendly. Will go back to stay with them again!

Reviewed March 09, 2020

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Thank you very much for staying at our hotel. We will continue to promote better service in the future. We sincerely look forward to your next visit.

Responded March 18, 2020
Mars Garden Wood Gotemba Hotel
9.6
Exceptional
nur from Malaysia
Family with young children
Deluxe Main Building Mt Fuji Susono View - Non-Smoking
Stayed 1 night in September 2019

Great service”

Check in was fast and quick..the staff showed us to our room..japanese breakfast was very delicious and great..location is near to bus station (gotemba toei) for odakyu bus (free pass) going to the premium outlet and back to hakone and also the free shuttle bus going to premium outlet....gotemba train station is 15 minits walk from the hotel and they do provide shuttle car to and from the hotel..2 halal food restaurant can be found near the hotel and train station which are kintokitei and gotemba india..hope to come again next time...👍🏻👍🏻

Reviewed September 04, 2019

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Thank you very much for having us stay at our hotel. We will continue to pursue aiming for hotels that will be selected by many customers in the future. We sincerely look forward to your visit.

Responded January 24, 2020
Mars Garden Wood Gotemba Hotel
10.0
Exceptional
Pei from Taiwan
Couple
Stayed 1 night in November 2019

Lovely hotel in Gotemba!”

The hotel offers free transfer from Gotemba Rail station to the hotel. The room is lovely and restaurant is nice! The receptionist is so friendly.

Reviewed November 16, 2019

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Thank you for using our hotel this time. Also, thank you for sending me the impression of that time.

Responded January 24, 2020
Mars Garden Wood Gotemba Hotel
9.6
Exceptional
ibra from Indonesia
Family with young children
Deluxe Main Building Mt Fuji Susono View - Non-Smoking
Stayed 1 night in December 2019

The rooms are beautiful and clean ! Spacious and the view is amazing. Our room facing the Mt Fuji. ”

Very fancy and good hospitality. Thank you so much!

Reviewed December 16, 2019

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Thank you for using our hotel this time. Also, thank you for sending me the impression of that time.

Responded January 24, 2020
Mars Garden Wood Gotemba Hotel
9.6
Exceptional
Jan from Singapore
Couple
Deluxe Main Building Hakone View - Non-Smoking
Stayed 1 night in October 2018

Beautiful Mars Garden Wood Hotel~~”

Love the big cozy beds and great location! There's a free shuttle bus from Gotemba Outlet to the hotel. Within the hotel lies a beautiful garden with koi swimming around. Very therapeutic. Will want to stay in the hotel again! :)

Reviewed July 29, 2019

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Thank you very much for using our hotel. Thank you for evaluating us a lot. I am very pleased that you have liked us. I am happy if you can use the hotel again.

Responded January 24, 2020
Mars Garden Wood Gotemba Hotel
10.0
Exceptional
Pauline from Taiwan
Couple
Stayed 3 nights in May 2019

Terrific!”

It's pleasant to stay here , everything is just want you want.

Reviewed July 23, 2019

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Thank you very much for staying at our hotel the other day. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit.

Responded January 24, 2020
Mars Garden Wood Gotemba Hotel
10.0
Exceptional
Wish
Group
Deluxe Main Building Mt Fuji View - Non-Smoking
Stayed 1 night in June 2019

Fantastic garden”

Big room with fantastic mt Fuji view. The garden is amazing

Reviewed June 15, 2019

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Thank you very much for using our hotel hotel. I hope that you will return to Japan. We will continue to pursue aiming for hotels that will be selected by many customers in the future. We sincerely look forward to your visit.

Responded January 24, 2020
Mars Garden Wood Gotemba Hotel
9.6
Exceptional
Helen from United Kingdom
Couple
Deluxe Main Building Mt Fuji Susono View - Non-Smoking
Stayed 4 nights in October 2019

Exceptional”

Wonderful hotel Huge bedroom, comfy beds, good breakfast & a super setting! Just wish we had seen Mt Fuji! 😢

Reviewed October 19, 2019

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Thank you very much for having us stay at our hotel. Thank you for choosing our hotel from among the hotels in Japan. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit.

Responded January 24, 2020
Mars Garden Wood Gotemba Hotel
9.6
Exceptional
Yann from Malaysia
Family with young children
Main Building Mount Fuji and Susono View Single Room - Non-Smoking
Stayed 2 nights in June 2019

Great place”

The place is so beautiful. Breakfast was yummy, walking distance to pachinko game center and family mart. Nothing to complaint

Reviewed June 10, 2019

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This time thank you for your contribution to the review, thank you for your high evaluation. Thank you very much. We appreciate your satisfaction and I am very pleased. We look forward to seeing you soon on your next visit.

Responded January 24, 2020
Mars Garden Wood Gotemba Hotel
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