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677 reviews
677 reviews
The hotel is clean and we love their garden with a big pond and lots of koi fish.
Luckily there is a bus station beside the hotel to the outlet.
Location was fantastic, there was a Daiso, Uniqlo and a supermarket nearby.
Room was very large as well.
The 12th floor (top floor) had an amazingly big room for viewing Mt Fuji
8.5
Location rating score
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Gotemba, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Gotemba Premium Outlets. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.
Car park
Shuttle service
Free Wi-Fi in all rooms!
Hot tub
Luggage storage
Sauna
27 travelers have booked today.
Value for money | 8.6 |
Distance to city center | 1.0 Km |
Location rating | 8.5 |
What time is check-in and check-out at Mars Garden Wood Gotemba Hotel?
Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Mars Garden Wood Gotemba Hotel?
A stay at Mars Garden Wood Gotemba Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Mars Garden Wood Gotemba Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Gotemba with private transportation, the hotel can arrange taxi service.
Is breakfast offered at Mars Garden Wood Gotemba Hotel?
Adults can enjoy breakfast offered with an additional charge of 3000 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
What are my dining options at Mars Garden Wood Gotemba Hotel?
Mars Garden Wood Gotemba Hotel features 2 on-site restaurants for your dining convenience.
What is the smoking policy at Mars Garden Wood Gotemba Hotel?
Mars Garden Wood Gotemba Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.
What is the closest train, metro, or bus station to Mars Garden Wood Gotemba Hotel?
The closest train, metro, or bus station is Gotemba Station, 1.1 km away from Mars Garden Wood Gotemba Hotel.
What restaurants are nearby Mars Garden Wood Gotemba Hotel?
Mars Garden Wood Gotemba Hotel’s neighborhood is Gotemba which includes popular restaurants such as Cafe Vert Feuille, Kyokaiseki Gimmeisui and Fenice.
What popular shopping places are close to Mars Garden Wood Gotemba Hotel?
Mars Garden Wood Gotemba Hotel is located in Gotemba area which features shopping places such as Gotemba Premium Outlets, Kintokichikara Manju Omiyage Space and Mannendo Honten.
What are popular attractions near Mars Garden Wood Gotemba Hotel?
Mars Garden Wood Gotemba Hotel is located in Gotemba area, which is famous for attractions such as Gotemba Kogen Toki no Sumika, Fuji Bussharito Heiwa Park and Chichibunomiya Memorial Park.
What popular natural sightseeing spots are close to Mars Garden Wood Gotemba Hotel?
Mars Garden Wood Gotemba Hotel is located within Gotemba, which makes it conveniently close to natural sights including Komakado Kazaana Cave, Gotemba Trail Shingogome and 1st Campground (paid).
9.6
"The hotel is clean and we love their garden with a big pond and lots of koi fish."
Reynerose
|
August 10, 2020
8.4
"Luckily there is a bus station beside the hotel to the outlet."
Pui
|
December 29, 2022
9.6
"Location was fantastic, there was a Daiso, Uniqlo and a supermarket nearby."
Lorraine
|
October 24, 2019
Mars Garden Wood Gotemba Hotel
Unwind while staying right in the Gotemba city center during your stay at Mars Garden Wood Gotemba Hotel.
The facilities and services provided by Mars Garden Wood Gotemba Hotel ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi and shuttle services to help you get to where you want to go in Gotemba. Parking is available and free, provided by the hotel for guests with their own transportation.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.
Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Mars Garden Wood Gotemba Hotel. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms have daily newspaper, television and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms.
Mars Garden Wood Gotemba Hotel also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.
Dining and things to do
Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's karaoke rooms and bar. Mars Garden Wood Gotemba Hotel has vending machines that provide round-the-clock refreshment, at low cost.
To fill your days, be sure to check out the fantastic facilities offered at Mars Garden Wood Gotemba Hotel. Pamper and indulge yourself with a visit to the massage, hot tub, spa and sauna. Have some relaxing fun with family and friends at the library and games room. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.
Reasons to stay here
Past guests rate facilities here higher than 97% of the city's accommodation.
This hotel stands above the rest with a cleanliness score that beats 98% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 98% of accommodations in the city.
9.1
Breakfast
19 mentions
Housekeeping
18 mentions
Food & Dining
6 mentions
View
3 mentions
8.5
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Show reviews that mention
Exceptional! Best stay in Japan so far!”
We were surprised and amazed by the size of the room and comfort of the beds, I think my kids had their best night sleep in this hotel throughout my 8 days of stay in Japan. 2 queen beds + a baby cot, and sofa, and still lotsa space!! Bathroom was great too!! I think SPACE is really what kids like, they sleep better and longer hours. We adults are better rested too. Breakfast was Japanese style, suits adults more, my kids didnt' have much to eat. .. but still, I'm overwhelmed by the service and what the hotel offers. Customer service was great too, they provided kids packs for my kids and they loved it... with kids room slippers and some toys, hankies and sponge for shower. Very nice gesture. This is truly an underated hotel, so glad I booked a night stay here. Thank you staff of Mars Garden Wood Gotemba! I highly recommend anyone going to see Mt Fuji, u get a very good and clear view of Mt Fuji in Gotemba everywhere u walk/drive during Spring!!
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Thank you very much for using our hotel. Thank you for evaluating us a lot. I am very pleased that you have liked us. I am happy if you can use the hotel again.
Exceptionally great, good location, very clean”
Travelled with parents in law, the hotel is excellent for a vacation. Just located 3min walk from the Gotemba bus station, it is easy to reach as we travelled by express bus from Tokyo. Very clean rooms - spacious with comfy beds. We stayed for 3 nights visiting the Fuji area , went to ski park Yeti and he Gotemba outlet, which are both reachable by the same bus station. Didn’t dine at the hotel restaurant but we ate in the nearby restaurants instead, which is about 8-10min walk from the hotel. Big supermarket within 10min walk and Gotemba JR station is within 5min by taxi. Staff was very helpful and friendly. Super glad that we chose mars garden wood. Hope to visit again.
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Great hotel. Convenient location”
Loved the hotel. But the lights in the room were too dim. Many restaurants around the hotel and because we rented a car, getting around wasn't an issue. Comes with a separate bathtub, toilet and basin area. Got the Mt Fuji view room but there was a building right in front of my window, so, it wasn't an unblock view. A little disappointed. The furniture seems tired and worn. The public onsen was superb. Great facilities. But overall, enjoyed our stay. It has free parking as well. And two bottles of free drinking water a day.
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Thank you very much for your stay at our hotel. We are grateful for receiving a valuable evaluation. We look forward to seeing you soon on your next visit.
Absolute bliss”
The hotel is super luxurious and people make you feel like you’re the only guest at the hotel! Onsens overlooking Mt Fuji, comfortable and spacious rooms, as well as a traditional Japanese breakfast in your own separated table just added to our experience. We only stayed the one night after the hustle and bustle of Tokyo, but it was more than enough to recharge our batteries to continue our travels. Stay here if you are looking for luxury and relaxation <3
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Thank you for using our hotel this time. Also, thank you for sending me the impression of that time.
Fantastic hotel, large and clean rooms”
Very very happy with our stay at this hotel. The rooms were huge, beds were comfortable, toilets were nice. Very clean too! We had rooms with the Mount Fuji view and it was spectacular. There is also a free shuttle bus service to the Gotemba Premium Outlets, so that was very convenient. Overall, would highly recommend this hotel! Two thumbs up!
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Thank you for using our hotel this time. Also, thank you for sending me the impression of that time.
Memorable Visit -Calls for a return soon! ”
Staff were friendly and helpful - despite the heavy rain, they helped us to unload our luggage and guided us to the basement carpark. Check in and Check out was also a breeze with their warm hospitality. Room was spacious and clean, amenities aplenty! Beds are very comfortable. In-room onsen was a big plus to have. Exceeded our expectations. Location was fantastic, there was a Daiso, Uniqlo and a supermarket nearby. Breakfast at the hotel was impressive and very tasty and came with a view of the hotel's garden. Do remember to look out for the slip road to the hotel's entrance if you are driving!
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Thank you for using our hotel this time. Also, thank you for sending me the impression of that time.
Awesome hotel!”
Fantastic room, everything seems so new. Really awesome hot bath, sauna and it’s really spacious with a really good view. Staff is very friendly and the service is one of the best I’ve encountered in Japan. The staff even sent me a box of chocolate brownie,” when they heard I was there to celebrate my birthday.
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Thank you for your contribution to the review, thanks for the high evaluation. Thank you very much. I heard that you were satisfied, so we are very pleased. We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future. We look forward to your continued use.
Great staycation :-)”
The hotel is clean and we love their garden with a big pond and lots of koi fish. My kids really enjoyed feeding the fish and ran around the garden., at night they have a water fountain show which we enjoyed while having dinner. The room is really big and clean. As for the staffs they are courteous and really helpful. The breakfast is also a two thumbs up. Overall we had a great staycation at this hotel and would recommend it especially for families.
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Big room with Mount Fuji view ”
We were staying in Mount Fuji view room. Room was so big with a big sofa area plus two double beds. Bathroom was very spacious. Breakfast was a Japanese set and it was delicious. There were 3-4 indoor hot baths & 1 outdoor hot bath.
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Thank you very much for staying at our hotel. I am very pleased that you have liked us. I am happy if you can use the hotel again.
Excellent stay!”
We stayed here for 2 nights. Kids had fun feeding the kois in the garden. Beautiful hotel and scenery. Huge room with 2 queen beds. Even willing to provide a baby cot. Will come back again for sure.
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Thank you very much for using our hotel. Thank you for evaluating us a lot. We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future. We look forward to your continued use.
Very great hotel, clean and comfortable, staff are polite and good in English. ”
I highly recommend this hotel. Staff are professional and good in English. I'm surprised to have hot spring. The room facilities are clean and comfortable. The most unforgettable experience is able to see the full view of Fujiyama mountain once I wake up. It's really fantastic.
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Thank you very much for staying at our hotel the other day. In addition, thank you for your gratitude and appreciate this time. I am very pleased that you have liked us. I am happy if you can use the hotel again.
Perfect!”
Rooms were huge like suites compared to those in Tokyo. Breakfast was delicious! Staff were all very helpful and friendly. Will go back to stay with them again!
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Thank you very much for staying at our hotel. We will continue to promote better service in the future. We sincerely look forward to your next visit.
Great service”
Check in was fast and quick..the staff showed us to our room..japanese breakfast was very delicious and great..location is near to bus station (gotemba toei) for odakyu bus (free pass) going to the premium outlet and back to hakone and also the free shuttle bus going to premium outlet....gotemba train station is 15 minits walk from the hotel and they do provide shuttle car to and from the hotel..2 halal food restaurant can be found near the hotel and train station which are kintokitei and gotemba india..hope to come again next time...👍🏻👍🏻
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Thank you very much for having us stay at our hotel. We will continue to pursue aiming for hotels that will be selected by many customers in the future. We sincerely look forward to your visit.
Lovely hotel in Gotemba!”
The hotel offers free transfer from Gotemba Rail station to the hotel. The room is lovely and restaurant is nice! The receptionist is so friendly.
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Thank you for using our hotel this time. Also, thank you for sending me the impression of that time.
The rooms are beautiful and clean ! Spacious and the view is amazing. Our room facing the Mt Fuji. ”
Very fancy and good hospitality. Thank you so much!
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Thank you for using our hotel this time. Also, thank you for sending me the impression of that time.
Beautiful Mars Garden Wood Hotel~~”
Love the big cozy beds and great location! There's a free shuttle bus from Gotemba Outlet to the hotel. Within the hotel lies a beautiful garden with koi swimming around. Very therapeutic. Will want to stay in the hotel again! :)
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Thank you very much for using our hotel. Thank you for evaluating us a lot. I am very pleased that you have liked us. I am happy if you can use the hotel again.
Terrific!”
It's pleasant to stay here , everything is just want you want.
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Thank you very much for staying at our hotel the other day. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit.
Fantastic garden”
Big room with fantastic mt Fuji view. The garden is amazing
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Thank you very much for using our hotel hotel. I hope that you will return to Japan. We will continue to pursue aiming for hotels that will be selected by many customers in the future. We sincerely look forward to your visit.
Exceptional”
Wonderful hotel Huge bedroom, comfy beds, good breakfast & a super setting! Just wish we had seen Mt Fuji! 😢
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Thank you very much for having us stay at our hotel. Thank you for choosing our hotel from among the hotels in Japan. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit.
Great place”
The place is so beautiful. Breakfast was yummy, walking distance to pachinko game center and family mart. Nothing to complaint
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This time thank you for your contribution to the review, thank you for your high evaluation. Thank you very much. We appreciate your satisfaction and I am very pleased. We look forward to seeing you soon on your next visit.