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a tall building with a clock on it's side, Matsue New Urban Hotel in Matsue
Guestroom, Matsue New Urban Hotel in Matsue
a large room with a large bed and a television, Matsue New Urban Hotel in Matsue
a living room filled with furniture and a large window, Matsue New Urban Hotel in Matsue
a hotel room with a television and a bed, Matsue New Urban Hotel in Matsue
a hotel room with two beds and a television, Matsue New Urban Hotel in Matsue
a white toilet sitting next to a white sink, Matsue New Urban Hotel in Matsue

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7.6

Very good

216 reviews

216 reviews

See map
See map

8.4

Excellent

Location rating score

Excellent location
Parking
Available
Nearby landmarks
Karakoro Art Studio 320 m
Matsue-Shinjiko-Onsen 450 m
Shimane Local Products Center 610 m
Matsue Castle 710 m
Saneido 730 m
Tamagawa Takashimaya S.C. 750 m
Matsue Shinohashi Shopping Street 900 m
Nakaya Mannenhitsu 930 m
Shimane Prefectural Art Museum 990 m
Gesshoji 1.0 km

Matsue New Urban Hotel

Nishichamachi 40-1, Matsue, Matsue, Japan, 690-0845 - See map

Conveniently situated in the Matsue part of Matsue, this property puts you close to attractions and interesting dining options. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

490 meters to public transportation

Front desk [24-hour]

Free Wi-Fi in all rooms!

Currency exchange

Hot spring bath

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Cash withdrawal

Bar

Laundry service

Restaurants

Your dates are popular among travelersUsers are booking a place in Matsue every 19 minutes on Agoda.com
Value for money7.4
Location rating8.4

Rooms available at Matsue New Urban Hotel

Double Room with Small Double Bed - Non-Smoking - Annex
...
  • Room size: 15 m²/161 ft²
  • Shower and bathtub
  • 1 single bed
Enter dates to see prices
Twin Room - Non-Smoking - Annex
...
  • Room size: 18 m²/194 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Superior Japanese-Style Room
...
  • Room size: 16 m²/172 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Twin Room - Non-Smoking - Main Building
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Superior Japanese-Style Room
...
  • Room size: 21 m²/226 ft²
  • Shower and bathtub
  • 3 single beds
Enter dates to see prices
Double Room with Small Double Bed - Non-Smoking - Main Building
...
  • Room size: 11 m²/118 ft²
  • Shower
  • 1 single bed
Enter dates to see prices
Twin Room - Non-Smoking - Main Building
...
  • Room size: 13 m²/140 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Double Room with Small Double Bed - Smoking - Main Building
...
  • Room size: 11 m²/118 ft²
  • Shower and bathtub
  • 1 single bed
Enter dates to see prices
Double Room with Small Double Bed - Smoking - Annex
...
  • Room size: 15 m²/161 ft²
  • Shower and bathtub
  • 1 single bed
Enter dates to see prices
Double Room - Non-Smoking - Annex
...
  • Room size: 16 m²/172 ft²
  • Shower and bathtub
  • 1 double bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Matsue New Urban Hotel?

Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Matsue New Urban Hotel?

For those who wish to drive their own cars, Matsue New Urban Hotel has a car park available for guests.

What is the smoking policy at Matsue New Urban Hotel?

Matsue New Urban Hotel does permit smoking in some areas and is not 100% smoke-free.

See map

Explore the neighborhood

Overall rating:

7.6

Very good
29 reviews
Cleanliness
7.4
Facilities
7.4
Location
8.4
Read all reviews >
More about Matsue New Urban Hotel

More about Matsue New Urban Hotel

Matsue New Urban Hotel is a 7-minute drive from JR Matsue Station and a 12-minute walk from the Matsue Castle. It features a public hot-spring bath, a restaurant and rooms with free WiFi. Guestrooms offer both air conditioning and heating facilities. Each room is equipped with a fridge and a flat-screen TV. Guests can enjoy a relaxing bath at the hotel’s indoor bath. There is a massage chair by the public bath. Laundry and dry cleaning services are offered. The on-site restaurant Japanese and Western buffet dishes for breakfast. Izumo Airport is a 40-minute drive away.

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Amenities and facilities

Very good
Facilities

7.4

Languages spoken
  • Japanese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Massage
  • Tours
Dining, drinking, and snacking
  • Bar
  • Restaurants
  • Vending machine
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Grooming service
  • Heating in public area
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
For the kids
  • Kids meal
Access
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [on-site]
Available in all rooms
  • Air conditioning
  • Bathtub
  • Free bottled water
  • Hair dryer
  • Heating
  • Refrigerator
  • Shower
  • Slippers
  • Towels
  • TV

Food and dining

Restaurants on site
Sky view Candle
  • Cuisine: European, French, Japanese
  • Menu: A-la-carte

Location

Nishichamachi 40-1, Matsue, Matsue, Japan, 690-0845
Excellent
Location

8.4

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until10:00

Property announcements

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. Opening hours of public bath: 07:00 - 10:00; 12: 00 - 23:30.

Reviews of Matsue New Urban Hotel from real guests

Provided by verified guests of Agoda
7.6
/
10
Very good
Cleanliness7.4
Facilities7.4
Location8.4
Service8.3
Value for money7.4
High score for Matsue
Rating
9+ Exceptional (4)
8-9 Excellent (1)
7-8 Very Good (2)
6-7 Good (2)
<6 Below Expectation (2)
Time of the year
Mar - May (4)
Jun - Aug (2)
Sep - Nov (2)
Dec - Feb (3)
Showing 11 verified guest comments
7.2
Very good
Wee from Japan
Group
Twin Room - Non-Smoking - Main Building
Stayed 2 nights in December 2022

2 days stay in Matsue”

Bed too hard No air purifier

Reviewed December 11, 2022

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6.8
Good
MASAICHI from Japan
Couple
Studio Twin - Non-Smoking - Annex
Stayed 2 nights in September 2022

温泉は良い”

温泉は良かったが、部屋が狭いのが残念でした。

Reviewed September 27, 2022

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6.0
RYUSEI from Japan
Family with young children
Double Room with Small Double Bed - Non-Smoking - Main Building
Stayed 1 night in August 2022

アメニティ”

アメニティが豊富で楽しめた

Reviewed August 20, 2022

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6.0
from Japan
Couple
Double Room with Small Double Bed - Smoking - Main Building
Stayed 1 night in May 2022

スタッフの方は良かったのですが施設は、、。”

スタッフの方は親切でした。 15時チェックインだったのですが、勘違いして14時にチェックインしてしまい、バタバタさせてしまい申し訳ございませんでした。 部屋は、値段の割に狭くて、壁が所々剥がれていました。 1番のマイナスポイントは、布団がペラペラだったことです。 また、布団のカバーは、布団を覆うタイプではなく、白い布のようなものを体と布団の間に挟むようなものでした。(初めて見ました) 寝てる間にズレるし、衛生面でもどうなのかなと思いました。 シャワーも、温度調節がしにくく、全体的に値段に見合っていないと感じました。

Reviewed May 04, 2022

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9.6
Exceptional
Kazuna from Japan
Solo traveler
Studio Twin - Non-Smoking - Annex
Stayed 1 night in April 2022

極めて清潔、快適でした”

外観を見て、かなり期待値が下がったのですが、部屋の中は極めて綺麗で清潔感があり、安心しました。 エアコンスイッチの位置が分かりづらかったのと、冷蔵庫が本当に冷えてる?と心配だったのと窓のハンドルがわざと?無くなってて窓が開けれなかった事は残念でした。 それ以外は温泉もしっとりしたお湯だし、清潔感あるし、湖畔、電鉄にも近いし、スタッフの皆さんも感じがよくて、また利用したいと思いました。 ありがとうございました。

Reviewed April 27, 2022

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8.8
Excellent
yuki from Japan
Couple
Studio Twin - Non-Smoking - Annex
Stayed 1 night in April 2022

Excellent”

朝食も温泉も良くて気持ち良く滞在させて頂きました。ありがとうございました。

Reviewed April 23, 2022

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10.0
Exceptional
Sakura from Japan
Family with young children
Twin Room - Non-Smoking - Annex
Stayed 1 night in February 2022

親切な対応”

子供を添い寝させたかったので、ツインのベッドをくっ付けて頂けたら有り難いですと要望していましたら、その通りにして下さっていたので とても助かりました。ありがとうございました。

Reviewed February 22, 2022

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6.4
Good
KIMITAKA from Japan
Solo traveler
Double Room with Small Double Bed - Non-Smoking - Annex
Stayed 1 night in December 2021

便利な立地、温泉付きのホテル”

一畑電鉄の松江しんじ湖温泉駅から徒歩圏内のホテル。設備はちょっと古いが、1泊だけなので気にならなかった。このホテルの魅力は何といっても天然の温泉。チェックアウト前に朝風呂も楽しんで大満足だった。

Reviewed December 16, 2021

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9.2
Exceptional
JUNICHI from Japan
Solo traveler
Double Room with Small Double Bed - Non-Smoking - Annex
Stayed 1 night in November 2021

朝食が良かった”

朝食が最上階で宍道湖を一望できるロケーションで、しじみ飯、みそ汁、出雲そば、和洋、デザートと充実してよかった。温泉大浴場付きで、価格も安く良かったです。

Reviewed November 20, 2021

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7.6
Very good
Makiko from Japan
Solo traveler
Double Room with Small Double Bed - Non-Smoking - Main Building
Stayed 1 night in March 2021

温泉は人入れ過ぎであきらめました。”

温泉ちょっと楽しみにしてましたが、入口で部屋番号書くもの、男女偏りがあったのか、宿泊客以外もいたからなのか、更衣室が密で空くのを待ってても気にしないような客がズカズカ入ってくるので(スタッフはコントロール機能なし)諦めました。

Reviewed March 22, 2021

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9.2
Exceptional
kaori from Japan
Couple
Japanese-Style Room
Stayed 1 night in July 2020

宍道湖が目の前”

温泉付きでロケーションもよく、観光地へのアクセスが良かった 朝食バイキングのバリエーションは多いのですが味付けが良くなかった

Reviewed July 23, 2020

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