Mercu Summer Suite KLCC @ Penguin Home
Mercu Summer Suite KLCC @ Penguin Home
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"We enjoyed our stay and will definitely return and book agai..."

Leovi R.

|

April 22, 2018

Bed Mercu Summer Suite KLCC @ Penguin Home

Bed

  • Room size: 50 m²/538 ft²
  • Balcony/terrace
  • Shared bathroom
  • Kitchenette
  • 1 bunk bed
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Lobby Mercu Summer Suite KLCC @ Penguin Home
Lobby
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Lobby Mercu Summer Suite KLCC @ Penguin Home
Lobby
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Guestroom Mercu Summer Suite KLCC @ Penguin Home
Guestroom
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See map Mercu Summer Suite KLCC @ Penguin Home
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Excellent
Location
8.5
See all 36 photos Mercu Summer Suite KLCC @ Penguin Home
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Mercu Summer Suite KLCC @ Penguin Home

Excellent location
- Inside city center
- What's nearby?
Very good
From 308 reviewsSee what guests said
7.9
/
10
Excellent value for money
8.0
Recommended by 80% of guests
Value for money8.0
Distance to city center2-3km
Location rating8.5
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport17.7 km
  • 290 meters to public transportation

  • Airport transfer

  • Located in heart of Kuala Lumpur

  • Free Wi-Fi in all rooms!

Room choices
6 travelers are looking at this property right nowBook now before it's too late!
Standard Studio
Standard Studio
...
  • Room size: 46 m²/495 ft²
  • City view
  • 1 queen bed
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1 Bedroom Premier
1 Bedroom Premier
...
  • Room size: 53 m²/570 ft²
  • City view
  • 2 queen beds
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2 Bedroom Premier
2 Bedroom Premier
...
  • Room size: 86 m²/926 ft²
  • City view
  • 1 queen bed & 1 queen bed
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1 Bedroom Suite
1 Bedroom Suite
...
  • Room size: 59 m²/635 ft²
  • City view
  • 1 queen bed & 1 single bed
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Studio Premium
Studio Premium
...
  • Room size: 493 m²/5307 ft²
  • City view
  • 2 queen beds
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2 Bedroom Suite
2 Bedroom Suite
...
  • Room size: 80 m²/861 ft²
  • City view
  • 1 queen bed & 1 queen bed
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Single Bed in Mixed Dormitory Room
Single Bed in Mixed Dormitory Room
...
  • Room size: 50 m²/538 ft²
  • Balcony/terrace
  • 1 bunk bed
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Bed in 4-Bed Female Dormitory Room
Bed in 4-Bed Female Dormitory Room
...
  • Room size: 23 m²/248 ft²
  • Balcony/terrace
  • 1 bunk bed
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Entire Private Dormitory - Mixed
Entire Private Dormitory - Mixed
...
  • Balcony/terrace
  • Non-smoking
  • 1 single bed
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Entire Private Dormitory - Female Only
Entire Private Dormitory - Female Only
...
  • Kitchenette
  • 1 single bed
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Have a question for Mercu Summer Suite KLCC @ Penguin Home?

What people love about the property

  • "It was a good stay."

    Khairunnisa

    |

    December 3, 2017

  • "Nice place with family"

    hui X.

    |

    November 23, 2017

  • "Staff are very nice and attentive to us."

    Florina

    |

    November 19, 2017

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More about Mercu Summer Suite KLCC @ Penguin Home

More about Mercu Summer Suite KLCC @ Penguin Home

"Nice place, highly recommended"

marbien

|

December 11, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

American cuisine
American cuisine
Urbean
600 m American, Cafe, European
Arthur's Bar and Grill
790 m American, Asian, Bar
Melts - Fresh Hot Subwich
1.2 km American
Asian cuisine
Asian cuisine
Celestial Court
160 m Asian, Chinese, Halal
Chatz Brasserie
160 m Asian, Chinese, French
Essence Restaurant
160 m Asian, Chinese, Halal
Chinese cuisine
Chinese cuisine
Si Chuan Dou Hau Restaurant
160 m Chinese
biba's, mandarin oriental
880 m Chinese
Plaza Court Chinese Restaurant
1.1 km Chinese

What they offer

"Clean and comfortable room to stay"

OOI

|

January 29, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Real reviews from real guests

Agoda Reviews (308)Booking.com Reviews (220)
7.9
/
10
Cleanliness7.8
Facilities7.6
Location8.5
Service7.5
Value for money8.0
Provided by verified guests of Agoda
All languages
All guests (308)
All room types
Showing 125 verified guest comments
12345
6.4
Good
EMMA from Malaysia
Solo traveler
Standard Studio
Stayed 2 nights in October 2018
not satisfied”
not satisfied.. need to pay extra rm40 of cleanliness in the room which they do not clean it daily.... the sofa not clean....
Reviewed November 04, 2018
10.0
Exceptional
Roland from Philippines
Solo traveler
2 Bedroom Suite
Stayed 2 nights in October 2018
good service very comfortable”
very comfortble clean all i can say is perfect
Reviewed October 24, 2018
6.8
Good
jofrey from Philippines
Group
2 Bedroom Suite
Stayed 5 nights in September 2018
unpleasant smell”
The room was nice and cleanit was 2 bedrooms. everything is ok Except the unpleasant smell of our room specially the comforter and pillow. we didnt notice at 1st maybe bcoz we are so tired and we want to rest so bad. so in the morning i notice the smell of my pillow and the comforter 🤮 maybe they never change it after the 1st user, they just sprayed a fabric conditioner😏
Reviewed October 02, 2018
2.0
Voon from Malaysia
Solo traveler
Entire Private Dormitory - Mixed
Stayed 2 nights in September 2018
Acceptable”
What a Bad experience . Late arrive and late check , no one follow up why customer late and straight away cancel my booking , when I arrive the home stay , there is no more bed/room , end up I have to look for another hotel . The way of their management is not professional .
Reviewed September 16, 2018
7.6
Very good
Emirul from Malaysia
Couple
Standard Studio
Stayed 1 night in September 2018
Very nice place to stay”
Would not recommend if you druve because you have to pay for the parking, which is expensive.
Reviewed September 07, 2018
10.0
Exceptional
Lucy from South Korea
Solo traveler
Entire Private Dormitory - Female Only
Stayed 2 nights in August 2018
Excellent and good value for money”
Very clean and cool accommodation, the capsule bed was super comfortable and I slept like a baby in it. For such a great price I had access to a kitchen, swimming pool and amazing gym looking over the city, highly recomment this place!
Reviewed August 24, 2018
4.8
Ivyn from Malaysia
Family with young children
1 Bedroom Premier
Stayed 1 night in July 2018
Cleaning ”
Not very clean. And hard to get reply .
Reviewed August 10, 2018
3.6
Kua from Malaysia
Group
Studio Premium
Stayed 1 night in August 2018
First and last time ”
Doesn't worth it and the staff is not friendly and helpful at all.
Reviewed August 07, 2018
4.4
SOO from Malaysia
Business traveler
Standard Studio
Stayed 1 night in July 2018
Poor staff + poor respond ”
Waited for more than 30mins for check in and check out even informed earlier as no reception counter. Time wasting Poor customer service Poor service - wanted to collect extra cleaning fees which was not highlight during my booking. photo in the agoda different from actual site
Reviewed July 25, 2018
10.0
Exceptional
Jacquiline from Philippines
Family with teens
Studio Premium
Stayed 4 nights in July 2018
Exceptional”
My family enjoyed our stay in Mercu Summer Suite KLCC while in Malaysia. The place is clean, spacious and very near to places we visited like the Petronas Tower,KL Tower and Suria Mall. Aside from this, Rafael, one of the staff, has been so accommodating. My family would definitely stay in Mercu Summer Suite when we visit Malaysia again in the future. Mercu Summer Suite is worth the price we paid for.
Reviewed July 10, 2018
9.6
Exceptional
rainy from Malaysia
Solo traveler
Entire Private Dormitory - Female Only
Stayed 1 night in June 2018
Bring your own hair dryer”
Loving everything about it. A gentle reminder to those taking the capsules, pls bring your own hair dryer. The charging port of the capsule I stayed wasn't functioning but for a short night stay it was ok. Just have to be a bit patient on the password installed door (have to try many times to open it). Good for solo travellers.
Reviewed June 28, 2018
10.0
Exceptional
Bairavee from Malaysia
Couple
Standard Studio
Stayed 1 night in June 2018
Flexible and responsive to customer needs”
Place was decent. Mr Rafael was kind enough to bring the card reader to the room itself for payment and was very flexible with early check-out. Grateful for the good service.
Reviewed June 28, 2018
4.8
kwong from Malaysia
Group
1 Bedroom Premier
Stayed 1 night in June 2018
Acceptable”
The duvet n bedsheets is dirty. Bathroom is not very clean
Reviewed June 26, 2018
3.2
Seng from Malaysia
Family with young children
1 Bedroom Premier
Stayed 1 night in June 2018
They cancelled my booking when I'm on my way ...”
They called to informed me they cancelled my booking due to they main door has broken. They arrange me to another room but request for additional charges. I request they process to cancel booking in Agoda and get my payment refund, so that I can proceed to booking another accommodation. But they called again said they arrange me to another apartment (Vortex) near KLCC. They mentioned the apartment is better than Mercu Summer Suite that I booked earlier. They SMS me about how to get the access card in the mail box, but when I reached there, the mail box was EMPTY !! I called them again and seek for advise, they answer me they sending someone to send me the access card by WALKING, I waited for a long time around 30min in the car. After 30min finally we get in to the room. There is smell of SMOKE in the room, the kettle in the kitchen inside full of stain, and there have a rubbish 'kept' in the kitchen cabinet. The bed was dirty as have a smear like blood. Management service very bad
Reviewed June 25, 2018
7.6
Very good
Mercie from Malaysia
Family with young children
2 Bedroom Premier
Stayed 1 night in June 2018
Not bad”
Pros -Staffs are friendly -Room is huge and suitable for family at affordable prices -Convenient location Cons -Toiletries are not provided. -Provided towels are still damp. When asked for exchange, no one comes to change the towels.
Reviewed June 25, 2018
4.0
Timothy from Malaysia
Couple
1 Bedroom Suite
Stayed 2 nights in May 2018
WOULD NOT RECOMMEND”
Stayed here for two nights. The floors of the initial room were not clean, whether it's at the living room or in the bedroom/bathroom. Sinks at both the kitchen and toilet were clogged. Air-conditioner in the bedroom wasn't very cold either, and towels were still hanging at the balcony. After calling up one of the staff later, the female staff which had attended to my call immediately (and fortunately) suggested that I switch rooms to another one which was on the same floor. However, the new room was also only then given when I insisted on it when another male staff attended to me even though it had been promised by his colleague. The floors were cleaner this time and there were also bath towels properly decorated on the bed and there was also a handle for the tissue paper in the bathroom in the 'newer' apartment.Worst, on my last night, both my gf and I could not sleep even though we're on the 31st floor as we could hear the loud noise from the vehicles next to the highway. 0 star tbh
Reviewed May 29, 2018
8.0
Excellent
ANONCHAI from Thailand
Solo traveler
1 Bedroom Suite
Stayed 2 nights in September 2017
Great service apartment”
This is most likely service apartment where the room well-equipped with main facility such as gym, swimming pool, cooking utensil and more. Nearby Racha Chulan Mono-rail station, easy access to night-entertainment.
Reviewed May 26, 2018
10.0
Exceptional
Kallol from India
Family with young children
Studio Premium
Stayed 2 nights in May 2018
Best place to stay with family. Great view of Petronas tower, great pool n gym , yoga, snooker!!!!! ”
Staff very cooperative n friendly. Made us feel at home.
Reviewed May 23, 2018
10.0
Exceptional
Raihanah from Brunei Darussalam
Solo traveler
Entire Private Dormitory - Mixed
Stayed 1 night in May 2018
Exceptional”
good location in the city. the dormitory was creative and unique. a fun twist of change for travellers whose up for trying something new beside the normal hotel stay! would recommend others to try and experience this stay here. you'll get a chance to mingle with other travellers as well as the hosts are friendly and helpful with guiding the check ins. will definitely come back here again in the future as
Reviewed May 15, 2018
8.8
Excellent
Rhodella from Philippines
Solo traveler
Entire Private Dormitory - Female Only
Stayed 2 nights in March 2018
Great Location, Needs Improvement on Guest Reception”
The place is just among the many units in the KLCC booking. Poor reception by room managers. No one will welcome you when you arrive at the building.
Reviewed May 11, 2018
12345
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