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Mercure Budapest Castle Hill
Mercure Budapest Castle Hill
Mercure Budapest Castle Hill
Mercure Budapest Castle Hill
Mercure Budapest Castle Hill
Mercure Budapest Castle Hill
Mercure Budapest Castle Hill

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8.4

Excellent

819 reviews

819 reviews

Housekeeping2
Internet1
Car Park1

Good location, close to subway and fishers bastion.

Danwan
- Jan 4, 2020
See map

8.1

Excellent

Location rating score

Excellent location - 20 meters from city center
Parking
Available
Popular landmarks
Matthias Church 630 m
Halászbástya 680 m
Varhegy 1.0 km
Szechenyi Chain Bridge 1.3 km
Shoes on the Danube Bank 1.4 km
Hungarian Parliament Building 1.7 km
St. Stephen's Basilica (Szent Istvan Bazilika) 2.0 km
Central Market Hall 2.7 km
House of Terror Museum 3.0 km
Heroes' Square 4.2 km
Nearby landmarks
Krisztina Garázs 80 m
Krisztina Wellness Center 100 m
CBA Deli ABC Nagyaruhaz 130 m
Deli Railway Station 200 m
Mikó utcai játszótér 220 m
Vérmező 240 m
Hello Ázsia 240 m
Déli pályaudvar 250 m
OneEuro szupermarket 250 m
Védőnői és házi gyermekorvosi szolgálat 260 m

Mercure Budapest Castle Hill

Krisztina Korut 41-43, 01. Castle District - Budavár, Budapest, Hungary, 1013 - See map

Make your best journey to Budapest with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Conveniently situated in the 01. Castle District - Budavár part of Budapest, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Hungarian Parliament Building. This 4-star property features restaurant to make your stay more indulgent and memorable.

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Highlights

210 meters to public transportation

Front desk [24-hour]

Airport transfer

640 meters to Matthias Church

Currency exchange

ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay "

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Pets allowed

Shuttle service

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Budapest every 7 minutes on Agoda.com
Value for money8.4
Distance to city center2.0 Km
Location rating8.1
Nearest airportBudapest Ferenc Liszt International Airport (BUD) - Hungary
Distance to airport19.1 km

Rooms available at Mercure Budapest Castle Hill

Excellent
Room comfort & quality

8.1

Superior Room Double Bed
...
  • Room size: 26 m²/280 ft²
  • Outdoor view
  • 1 queen bed
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Superior Room With 2 Single Beds
...
  • Room size: 26 m²/280 ft²
  • Outdoor view
  • 2 single beds
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Privilege Double Room
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 double bed
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Superior Room with 2 Single Beds and Sofa Bed - Non-Smoking
...
  • Room size: 26 m²/280 ft²
  • 2 single beds and 1 sofa be...
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Privilege Room with Double Bed
...
  • Room size: 23 m²/248 ft²
  • Outdoor view
  • 1 queen bed
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Superior Suite with Living Room
...
  • Room size: 43 m²/463 ft²
  • Outdoor view
  • 1 double bed
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Superior Room with 1 Queen bed and Sofa
...
  • Room size: 26 m²/280 ft²
  • 1 sofa bed and 1 queen bed
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Superior Suite with a living room and a bedroom with 1 double bed
...
  • 1 double bed
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Superior Queen Room
...
  • Room size: 20 m²/215 ft²
  • 1 queen bed
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Superior Suite
...
  • Room size: 31 m²/334 ft²
  • 1 double bed and 1 sofa bed
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Frequently asked questions

What time is check-in and check-out at Mercure Budapest Castle Hill?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Mercure Budapest Castle Hill?

Mercure Budapest Castle Hill is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 9 HUF. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Mercure Budapest Castle Hill also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Mercure Budapest Castle Hill has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 16 EUR per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Budapest with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Mercure Budapest Castle Hill?

Wake up to a great buffet breakfast at Mercure Budapest Castle Hill. Adults can enjoy breakfast offered with an additional charge of 4585 HUF if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Mercure Budapest Castle Hill?

Mercure Budapest Castle Hill features 2 on-site restaurants for your dining convenience.

Can special events be hosted at Mercure Budapest Castle Hill?

Audio-visual equipment service is offered to help your event go smoothly.

What is the smoking policy at Mercure Budapest Castle Hill?

Mercure Budapest Castle Hill does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Mercure Budapest Castle Hill?

Deli Railway Station is the closest train, metro, or bus station, about 200 m away from Mercure Budapest Castle Hill.

What restaurants are nearby Mercure Budapest Castle Hill?

Mercure Budapest Castle Hill is located in 01. Castle District - Budavár, famous for good restaurants such as Vagon Restaurant, Pasta World Ltd. and Marvanymenyasszony.

What popular shopping places are close to Mercure Budapest Castle Hill?

Located in the 01. Castle District - Budavár area, Mercure Budapest Castle Hill is close to great shopping choices like CBA Deli ABC Nagyaruhaz, Kiskep Galeria and The House of Houdini.

What are popular attractions near Mercure Budapest Castle Hill?

Guests at Mercure Budapest Castle Hill can easily visit Halászbástya, Varhegy and Matthias Church located in the 01. Castle District - Budavár area.

What popular natural sightseeing spots are close to Mercure Budapest Castle Hill?

Mercure Budapest Castle Hill is located in the 01. Castle District - Budavár area, which is famous for natural sightseeing destinations such as Helsinki, Belgrád and Hága.

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Explore the neighborhood

What people love about Mercure Budapest Castle Hill

  • 8.8

    Excellent
    Location

    "Good location, close to subway and fishers bastion."

    Danwan

    |

    January 4, 2020

  • 7.6

    Very good
    Breakfast

    "The breakfast is also good."

    Lee

    |

    December 23, 2019

  • 9.6

    Exceptional
    Cleanliness

    "Room is very clean and modern."

    Keng

    |

    May 11, 2019

Overall rating:

8.4

Excellent
819 reviews
Cleanliness
8.3
Facilities
7.8
Location
8.1
Read all reviews >
More about Mercure Budapest Castle Hill

More about Mercure Budapest Castle Hill

Mercure Budapest Castle Hill

Check out all the many sightseeing choices in Budapest when you stay at Mercure Budapest Castle Hill, which puts you close to all the famous landmarks. Are you seeking the true Budapest? Experiencing the best of the city's culture is easy with a stay at Mercure Budapest Castle Hill, located merely 1.6 km from Hungarian Parliament Building.
At Mercure Budapest Castle Hill, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Car hire and shuttle services provided by the hotel make exploring Budapest even more convenient.
For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Mercure Budapest Castle Hill. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
All rooms at Mercure Budapest Castle Hill are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Mercure Budapest Castle Hill. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Enjoy the countless activities offered at Mercure Budapest Castle Hill. Challenge your travel group members or other guests to competitive fun, with the hotel's hiking trails. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Around the property

Don't spend all your time inside while in Budapest! Be sure to visit Shoes on the Danube Bank located 1.4 km away, an item on every checklist of those who travel to Budapest.

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Amenities and facilities
Very good
Facilities

7.8

Most talked about facilities

Breakfast

3 mentions

Housekeeping

3 mentions

Internet

1 mention

View

1 mention

Languages spoken

  • English
  • Chinese [Cantonese]
  • French
  • German
  • Hungarian
  • Italian
  • Turkish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Hiking
  • On-site entertainment
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Valet parking

Sports equipment rental

  • Bicycle rental
Food and dining
Breakfast options
  • American
  • Gluten-free
  • Buffet
Restaurants on site

Budavár Restaurant

  • Cuisine: International, Hungarian
  • Menu: Buffet, A-la-carte
Location
Krisztina Korut 41-43, 01. Castle District - Budavár, Budapest, Hungary, 1013
Excellent
Location

8.1

Airports

  • Budapest Ferenc Liszt International Airport (BUD) - Hungary
    19.1 km 33 min drive
  • Sliac Airport (SLD) - Slovakia
    127.2 km

Public transportation

  • Deli Railway Station
    200 m
  • Déli pályaudvar
    250 m

Hospital or clinic

  • Védőnői és házi gyermekorvosi szolgálat
    260 m

Shopping

  • Westend Shopping Center
    2.8 km

Convenience store

  • Zsolt Udvar Csemege Convenience Store
    990 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Matthias Church
    630 m
  • Halászbástya
    680 m
  • Varhegy
    1.0 km
  • Szechenyi Chain Bridge
    1.3 km
  • Shoes on the Danube Bank
    1.4 km
  • Hungarian Parliament Building
    1.7 km
  • St. Stephen's Basilica (Szent Istvan Bazilika)
    2.0 km
  • Central Market Hall
    2.7 km
  • House of Terror Museum
    3.0 km
  • Heroes' Square
    4.2 km

Nearby landmarks

  • Krisztina Garázs
    80 m
  • Krisztina Wellness Center
    100 m
  • CBA Deli ABC Nagyaruhaz
    130 m
  • Deli Railway Station
    200 m
  • Mikó utcai játszótér
    220 m
  • Vérmező
    240 m
  • Hello Ázsia
    240 m
  • Déli pályaudvar
    250 m
  • OneEuro szupermarket
    250 m
  • Védőnői és házi gyermekorvosi szolgálat
    260 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-15 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee9 HUF
  • Distance from city center2.0 Km
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)4585 HUF

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors8
  • Number of restaurants2
  • Number of rooms 390
  • Room voltage220
  • Year property opened1982

Parking

  • Daily parking fee16 EUR
Property announcements

Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.

Reviews of Mercure Budapest Castle Hill from real guests

Provided by verified guests of Agoda
8.1
/
10
Cleanliness8.3
Facilities7.8
Location8.1
Room comfort and quality8.1
Service8.2
Value for money8.4
High score for Budapest
Rating
9+ Exceptional (18)
8-9 Excellent (17)
7-8 Very Good (24)
6-7 Good (7)
<6 Below Expectation (8)
Time of the year
Mar - May (18)
Jun - Aug (21)
Sep - Nov (21)
Dec - Feb (14)
All guests (110)
All room types
All languages

Show reviews that mention 

Showing 74 verified guest comments
1234
10.0
Exceptional
fui from Malaysia
Couple
Stayed 4 nights in April 2019

VERY FRIENDLY STAFF NAMED MISS ANNA”

Dear Miss Anna, Sincerely thanks for your special arrangement for my birthday celebration at Mercure Hotel, brings me a lot of sweet memories in Budapest. Thanks for your kindness for helping me for the useful travel information in Budapest let me save a lot of time to reach my tourist destination. definitely I will recommend my friends who travel to Budapest can stay at Mercure Hotel because of great location and friendly staffs^^ once again thanks for Miss Anna team and wish great growth business in Mercure Buda Hotel. see you soon..

Reviewed April 22, 2019

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Dear Our Guest Many thanks for writing a review on your stay at Mercure Budapest Buda. I am very delighted to read your positive comments about our hotel. Your valuable words about Anna were a real recognition of our everyday effort, thank you. We really look forward to welcome you again soon. Best regards, Diana Hegyesdi, Assistant to General Manager

Responded April 26, 2019
Mercure Budapest Castle Hill
9.3
Exceptional
Visal from Cambodia
Couple
Stayed 3 nights in May 2012

Big old 4-star hotel with affordable price”

Great location, next to the Metro station

It's a big four star hotel in Buda side of Budapest. Even though it looks a bit run-down, room is clean. Location is great. It's just right next to the metro station "Deli Palyaudvar" of line 2. It takes only about ten minutes to walk up the hill to get to Mathas Church and Fisherman's Bastion. The free wifi is fast. After all, it's a good value for a 4 star hotel. The only bad experience we had was that there were several noisy guys near our rooms which kept on screaming until mid-night but it may be a one-off happening and not much to blame the hotel. Overall, we were satisfied with Mecure Budapest Buda Hotel and would definitely stay there should we visit Budapest again.

Reviewed May 18, 2012

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9.0
Exceptional
David from Ireland
Couple
Stayed 4 nights in April 2012

Lovely hotel with great location”

Supermarket nearby, cleanliness, free wi-fi, affordable, location.

2 min walk to the nearest metro station/trams. Only 10 min walk to the castle district and on the Buda side of the city so a bit quieter. Lots of nice coffee houses within 5 min walk, too. Very clean, nice bar downstairs and friendly staff. Nice city too, would recommend this hotel and city for a nice romantic break but not for children. Very happy overall....

Reviewed April 26, 2012

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7.7
Very good
Koh from Singapore
Couple
Stayed 2 nights in April 2015

Pleasant stay”

Location, cleanliness, comfort

The hotel is on the Buda side of Budapest, which is the castle district and residential area. It is just a 3 min walk away from the metro, so the sights are easily accessible via metro. Staff was helpful with our requests though we got inconsistent info regarding airport shuttle prices from different staff. It was eventually resolved in the end. The rooms are huge and beds are comfy as well. Overall a value for money stay.

Reviewed April 15, 2015

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7.3
Very good
Reiner from Germany
Couple
Stayed 2 nights in January 2013

good "Accor" chain hotel with friendly staff”

close proximity to déli railway station (5 min. walk) and castle district (15 min. walk), good value for money ( night)

good "accor" chain hotel with friendly staff (i spoke hungarian though), close to déli railway station(5 min. walk), red metro line, castle district (15 min. walk) and séll kálmán tér (one metro stop - 10 min walk). hotel a bit aged, but generally clean rooms, would rate it max. 3 stars - not 4 stars, negative: breakfast overpriced for budapest at euro/pp., tram # 18 in front of hotel loud when racing along on uneven tracks, edge of armchair in room dirty, rust on bathroom door metal frame bottom corner (4 star hotel???) but everything else fine - very good value for money at euro/night.

Reviewed January 09, 2013

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8.7
Excellent
David from Hungary
Couple
Stayed 5 nights in May 2014

Great room with a great view”

Comfy room, good public transport access, quiet surroundings

We had a very nice stay at the hotel - we got a room on the top floor facing the Buda Castle, which is a very nice view. The room was clean, spacious and comfy and room service was good as well. recommended.

Reviewed May 12, 2014

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10.0
Exceptional
Wayne from Canada
Couple
Stayed 1 night in August 2016

Nice hotel but we hardly spent any time there lol!”

The hotel was very comfortable, clean and quiet, but there is so much to see in Budapest and we were so close to the St. Mattias Church area that we only slept in the hotel room. Close to the subway too. Highly recommend it.

Reviewed January 07, 2017

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8.7
Excellent
David from Hungary
Couple
Stayed 4 nights in May 2015

Decent hotel for a decent price”

Location, View and service

This is already the 2nd time we stay at this hotel - the good location, nice views and excellent service make this hotel our favourite choice when travelling to Budapest

Reviewed May 28, 2015

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9.2
Exceptional
Chinmaya from United Kingdom
Couple
Stayed 4 nights in November 2018

Amazing!”

The hotel was amazing, they were nice enough to upgrade our room which had great facilities. Nespresso being my favorite! The location of the hotel however was not the most desirable however it was 5 mins away from the major train station which had sufficient links to the 'Pest' side of the city. The staff were very helpful and very welcoming. They were happy to hold onto our bags fro the whole day while we went sightseeing after we checked out so that was useful! Would recommend for the price offered and convenience.

Reviewed March 15, 2019

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Dear Our Guest, Thank you so much for choosing Mercure Budapest Buda during your stay in Hungary. We appreciate your nice comments. It is always a pleasure to know that our Guests are satisfied with our services. We really do hope to welcome you back soon. Best regards, Diana Hegyesdi, Assistant to General Manager

Responded March 18, 2019
Mercure Budapest Castle Hill
8.4
Excellent
Vasilis from Cyprus
Couple
Stayed 1 night in December 2017

Free parking hotel”

I wall looking for one night hotel with free parking. Mercure Hotel have a huge parking area, is a free. Plus free internet and plus free breakfast. I will go back again

Reviewed December 29, 2017

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9.2
Exceptional
Karen from Cyprus
Couple
Stayed 4 nights in February 2019

Exceptional”

The Hotel was excellent, I could not fault it Buda is very quiet compared to Pest but I read beforehand that there was a review stating the walk from the Hotel to the Metro was a few miles away but in actual fact, it was a 5 min walk. The Hotel staff were extremely helpful and assisted us in every way

Reviewed February 27, 2019

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Dear Our Guest, Many thanks for your positive opinion you have shared about our hotel. We really appreciate hearing from you and reading that you were satisfied with our staff. Our team would love to serve you again in the near future. Best regards, Diana Hegyesdi, Assistant to General Manager

Responded March 18, 2019
Mercure Budapest Castle Hill
8.7
Excellent
Tin from Canada
Couple
Stayed 1 night in June 2013

Stress free and pleasant stay”

Convenient location, friendly staff and comfortable rooms.

We stayed over one night to catch the train to and from Croatia. The hotel is only a few meters away from the Deli train station and the metro station. We were able to get there from the airport by public transportation as well. We were held up one day in Paris due to the air traffic controllers strike. With the help of Agoda, the hotel changed our booking without extra charge. The staff were polite and helpful. We also like the 1200hr check-out time. There was also a supermarket between the hotel and the train station. We felt it was a good value for a 4-star hotel. We enjoyed our stay and will go back there again.

Reviewed July 17, 2013

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9.6
Exceptional
Keng from Malaysia
Couple
Stayed 1 night in May 2019

Good value hotel ! ”

Room is very clean and modern. Location near to metro Deli station. Hotel lobby looks like 3 stars hotel but inside the room superb. Very comfortable stay!

Reviewed May 11, 2019

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Dear Our Guest, We would like to thank you very much for taking the time to pass on your comments on your stay with us at Mercure Buda. We appreciate your nice comment. We hope to welcome you back soon. Best regards, Diana Hegyesdi, Assistant to General Manager

Responded May 13, 2019
Mercure Budapest Castle Hill
9.3
Exceptional
Tsang from Hong Kong SAR, China
Couple
Stayed 1 night in October 2013

Excellent”

Walking distance to train station, major attraction and quiet environment

Excellent. Suprised that the hotel can offer in such a competitive price. Highly recommended.

Reviewed November 03, 2013

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8.0
Excellent
Katalin from United Kingdom
Solo traveler
Stayed 7 nights in January 2015

trip to re-visit childhood friends”

good and attractive location, friendly staff, good food

Enjoyed my stay, found everyone helpful and friendly. There was a very good and cheap alternative to the full breakfast (which was not really up to 4-star standards) in the Lobby Bar, and was lucky to get a kettle and tea/coffee making facilities in my room - not generally offered. But a very pleasant stay nonetheless.

Reviewed January 28, 2015

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7.6
Very good
Lee from Malaysia
Couple
Superior Room With 2 Single Beds
Stayed 3 nights in December 2019

Okay location but comfortable hotel”

This hotel is located at Buda where it is a lot quieter compared to Pest. More historic and less lively at night. Encountered some problems getting to the hotel. Best is to take M2 (Metro 2) 4 stations away from Dek Ter station. The room is clean and comfortable. The breakfast is also good. The staff at the reception is helpful. They allowed us to check out late at 2pm. However, housekeeping wasn't too happy with us for staying longer than the intended check out time at 12 tho we had got approval. Although I have a lot of respect for the housekeeping team, it would be a pleasant stay had they not grumble and showed their unhappiness in front of us, the guests. I just had to mention that, as I realised many people in Europe need to be more pleasant and improve their customer service skills.

Reviewed December 24, 2019

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9.7
Exceptional
Natasha from Malaysia
Solo traveler
Stayed 3 nights in April 2014

Really good value for money”

Good value, professional staff, near train station

It was good value when I booked this hotel. Staff were very professional. Check in and out were very efficient. Good breakfast. Train station nearby. There's also a pick up for the hop-on-hop-off tour bus, which was useful.

Reviewed May 02, 2014

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10.0
Exceptional
Hoi from Hong Kong SAR, China
Couple
Stayed 3 nights in April 2019

Good Location for site seeing ”

nearby the transportation station, with sufficient toiletries. Staffs are so helpful and polite. Will recommend friends for living here.

Reviewed April 21, 2019

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Dear Our Guest We would like to thank you very much for taking the time to pass on your comments on your stay with us at Mercure Buda. We appreciate your nice comments. We hope to welcome you back soon. Best regards, Diana Hegyesdi, Assistant to General Manager

Responded April 26, 2019
Mercure Budapest Castle Hill
10.0
Exceptional
Eniko from Hungary
Business traveler
Stayed 1 night in August 2013

good localiotn, service was excelllent, we had a g”

location, service, nice clean room with good view

we had a great time, the location was good, close to the transportation stops, and railway, nice view from the hotel, the breakfast was accelent, nice souvenire shop

Reviewed September 14, 2013

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4.8
Irina from Romania
Couple
Stayed 2 nights in August 2016

no customer service skills at all ”

So we got to the hotel late because the directions given were aweful. We especially booked the hotel for the parking which we couldnt find. When we asked they just told us to keep turning right. No help. When we made the booking we selected and paid in advance for a double bed but when we checked in they told us they only have two singles and that it was a full house. Unhappy with this and ready to leave and find a new hotel we negotiated that we would get free parking ( after we finally find it) because of there mistake. Big mistake from us it only got worse The hotel had a noticement that they have construction works happening this was fine but we didnt expect to be woken at 6am by drills which was only topped by housekeeping banging and yelling down the halls at the top of there voice 'housekeeping' i swear the next hotel could hear them. I thought the worst was over when i informed reception of the noise pollution. The torture had just started. The fire alarm went off early in the morning and not one hotel employee came to inform us of the false alarm. It wasnt til i rang reception 10 mins after the alarm went off that we found out some idiot was smoking in their room. This happened again at midnight and still no communication from hotel employees. When we went to check out they tried to charge us for the parking that we already negotiated.

Reviewed August 22, 2016

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