Mercure Koh Samui Beach Resort

Mercure Koh Samui Beach Resort

26/1-3 Moo 3, Maret District, Koh Samui, Suratthani, Lamai, Koh Samui, Thailand, 84310
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Superior Room - Room plan Mercure Koh Samui Beach Resort
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    Lobby Mercure Koh Samui Beach Resort
    Swimming pool [outdoor] Mercure Koh Samui Beach Resort
    Swimming pool [outdoor] Mercure Koh Samui Beach Resort
    Superior Room - Room plan Mercure Koh Samui Beach Resort
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    Swimming pool [outdoor] Mercure Koh Samui Beach Resort

    Guest reviews

    7.6
    Very good
    /10
    (403 reviews)See what guests said
    8.3
    Excellent

    "next time I will bring a friend as it's very romantic."

    Howard

    -

    January 6, 2016

    8.0
    Excellent cleanliness
    Recommended by 83% of guests

    Property highlights

    Things you'll love

    • Airport transfer

    • Private beach

    • Free Wi-Fi in all rooms!

    • Air conditioning

    Very good
    Location
    7.3
    See map
    Very good location
    Nearby
    Popular
  • Lamai Viewpoint390 m
  • Hin Ta Hin Yai470 m
  • Wat Sila Ngu Temple570 m
  • Diva Massage & Aromatherapy1.06 km
  • Lamai Scuba Diving Center1.07 km
  • Bauhaus Club1.49 km
  • Guan-Yu Koh Samui Shrine1.52 km
  • Samui Shamrock Irish Pub1.53 km
  • Raj Boutique Tailor1.58 km
  • Lamai Beach1.95 km
  • Value for money7.5
    Distance to city center2 km
    Location rating7.3
    Nearest airportSamui Airport (USM)
    Distance to airport11.0 km
    Select your room
    8.0
    Very good
    Room comfort & quality
    Villa
    Villa
    ...
    • Room size: 42 m²/452 ft²
    • Balcony/terrace
    • 1 king bed
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    Superior Room
    Superior Room
    ...
    • Room size: 32 m²/344 ft²
    • Garden view
    • 1 king bed or 2 single beds
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    Superior Sea View
    Superior Sea View
    ...
    • Room size: 32 m²/344 ft²
    • Sea view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Superior Sea View
    Superior Sea View
    ...
    • Balcony/terrace
    • Shower
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    One Bedroom Villa
    One Bedroom Villa
    ...
    • Balcony/terrace
    • Shower
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    Superior Room
    Superior Room
    ...
    • Balcony/terrace
    • Shower
    Enter dates to see prices
    Shared room (Dormitory)
    Shared room (Dormitory)
    ...
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      Superior King
      Superior King
      ...
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        Tripple Room Pool
        Tripple Room Pool
        ...
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          Superior Double/Twin
          Superior Double/Twin
          ...
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            Have a question for Mercure Koh Samui Beach Resort?

            What people love about the property

            • 8.8
              Excellent

              "Very nice breakfasts and a free shuttle to nearby Lamai."

              David

              |

              August 6, 2017

            • 9.6
              Exceptional

              "Good food."

              Santanu

              |

              February 16, 2017

            • 8.3
              Excellent

              "During the day the hotel provides free transportation Cheweng is busier and more activity and fun."

              Howard

              |

              January 6, 2016

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            More about Mercure Koh Samui Beach Resort

            More about Mercure Koh Samui Beach Resort

            10.0
            Exceptional

            "Friendly staffs"

            Sudawan

            |

            June 19, 2016

            An overview

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            What they offer

            7.6
            Very good

            "Friendly staff, nice size room and great bed"

            matthew

            |

            July 16, 2018

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Real reviews from real guests

            Agoda Reviews (403)Booking.com Reviews (395)
            7.6
            /
            10
            Cleanliness8.0
            Facilities7.2
            Location7.3
            Room comfort and quality8.0
            Service8.0
            Value for money7.5
            Provided by verified guests of Agoda
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            All guests (403)
            All room types

            Show reviews that mention 

            Showing 362 verified guest comments
            12345
            8.0
            Excellent
            Roger from Norway
            Couple
            Superior Sea View
            Stayed 3 nights in February 2019
            Very nice ”
            Very nice place with a great quiet location. Great food and great staff. Try to avoid the side building, its old and the rooms are a little worn down and it smells fungus. We rented a sea view room but unfortunately we ended up in that old building where you see the sea but it’s kind of outside the hotel. Other than that, great place with very nice and friendly staff.
            Reviewed March 01, 2019
            We very much appreciate your comments regarding your stay at the Mercure Koh Samui Beach Resort. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
            Responded March 04, 2019
            Mercure Koh Samui Beach Resort
            2.0
            WANCHAT from Thailand
            Couple
            Superior Sea View
            Stayed 2 nights in February 2019
            Acceptable”
            Quiet. Friendly staffs nice view
            Reviewed March 04, 2019
            Thank you for staying with us. We appreciate your feedback! Sincerely,
            Responded March 06, 2019
            Mercure Koh Samui Beach Resort
            8.3
            Excellent
            Mark from United Kingdom
            Couple
            Stayed 3 nights in October 2015
            Very good accomodation, will stay again.”
            Friendly staff, convenient location, clean room
            Granted I've only stayed at five resorts in Samui to-date (excluding Fenix), this one is so far the best I've stayed at. We originally planned our stay with Coconut Beach resort for five days but left there on the second day and came to the Fenix resort. Fenix resort collected us from Coconut Beach resort and upon arrival were very warming with their welcome and assisted us to our room. The hotel even upgraded us at no charge (but obviously we just got lucky, this isn't to be expected every time). The room at first sight was clean, spacious, massive bed, decent lighting (many hotels/resorts have such poor room lighting). The balcony and view was great, however I feel sorry for those below us as our room did overlook all other remaining balcony's, fortunately we didn't have anyone above us that could overlook our balcony. The in-room wifi can be a bit temperamental, but is usually OK. Otherwise I have no complaints about this resort. It's close to a couple of attractions already, overlap stone, valentine stone, hin ta/hin yai rocks. They also provide free shuttle service into Lamai main street. As a suggestion too, walk up the road for about 5 minutes and find a rental shop by the name of M.A Travel. They can assist you with bike rental (even if you forgot to bring your license like I did), boat trips and even a transfer back to the airport. The hotel transfer is a bit more expensive so easier to use this kind of shop.
            Reviewed November 10, 2015
            Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Koh Samui Beach Resort. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
            Responded August 08, 2017
            Mercure Koh Samui Beach Resort
            10.0
            Exceptional
            Gary from Singapore
            Solo traveler
            Stayed 2 nights in August 2015
            Fenix is a perfect location”
            good food pools perfect after renovation good security
            I keep coming back, rooms are perfect good view from the room to beach, nice and quiet, foods good, pool area layout is cool, few strides from the pool bar area you can dip in to the sea, nice friendly happy caring staff, reception area is cozy to chill too, close to Lamai restaurants shops close buy, hire a car bike just opposite hotel, good all round hotel, altho there is some areas that need improvements to bring it to a full clean 4 star hotel well worth the stay tho try it :)
            Reviewed September 21, 2015
            Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Koh Samui Beach Resort. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
            Responded August 08, 2017
            Mercure Koh Samui Beach Resort
            8.0
            Excellent
            Emlyn from United Kingdom
            Couple
            Stayed 2 nights in November 2013
            Pleasant. Great ocean view from room 4201”
            Great cocktails. Friendly staff. Amazing ocean views
            Great ocean views rooms. Attentive staff. Quick room service. Boiler/air con units pretty noisy from 4th floor (Room 4201) although views made up for that. Extended our initial stay, even though 15mins on bike from the action on Chaweng Beach. Good security here too.
            Reviewed November 25, 2013
            8.0
            Excellent
            Emlyn from United Kingdom
            Couple
            Stayed 1 night in November 2013
            Very enjoyable. Especially the cocktails.”
            Half price cocktails between 5-7pm each night. Tasty! Friendly/approachable staff. Fantastic sea views from 4th floor apartment
            Great ocean views rooms. Attentive staff. Quick room service. Boiler/air con units pretty noisy from 4th floor (Room 4201) although views made up for that. Extended our initial stay, even though 15mins on bike from the action on Chaweng Beach. Good security here too.
            Reviewed November 25, 2013
            8.3
            Excellent
            Chun from Hong Kong
            Couple
            Stayed 4 nights in March 2013
            Beautiful hotel but far from main center”
            Have a private beach, nice swimming pool, 5 minutes to Lamai center
            The hotel is beautiful and new. Staffs are very nice, they will answer anythings you want to know. There have a travel information counter. The breakfast buffet do not have many food choices. Location is far from Chaweng center, by taxi need around 20 minutes. If go to Lamai center from hotel around 5 minutes by mini-taxi.
            Reviewed March 11, 2013
            8.3
            Excellent
            Henny from Indonesia
            Family with young children
            Stayed 2 nights in January 2013
            Nice hotel”
            The pool is great
            very nice hotel, great swimming pool, and it also have a private beach, although we can not really playing sand because the wave is high here. the room is okay, bed is big (it can fit to 4 person i guess). they have a shuttle from the hotel to lamai center every night, but remember to book 2 hours before so they can prepare for the car. overall everything is okay here.
            Reviewed January 11, 2013
            9.0
            Exceptional
            Simon from Australia
            Solo traveler
            Stayed 2 nights in April 2012
            Nice modern hotel with a great view.”
            Friendly staff, huge bed, great view easy to get around.
            I booked this hotel at very short notice while in Samui. I was not even sure where it was. When i first saw it I was concerned about the location as it is on the main road. Once I got to my room that all changed. I had a great view of the beach and the pool. The room was very clean and the bed was huge!! The location was not a problem as there was no noise forom the road which made it very easy to get around. It is a short distance to lamai and there is scooter hire directly accross the road. I would stay at this hotel again. I actually increased my stay another 2 days.
            Reviewed May 01, 2012
            8.7
            Excellent
            Dac from Australia
            Couple
            Stayed 7 nights in December 2010
            Fantastic Hotel, pity Pool was being renovated”
            Location, Superior King Room, View, Breakfast
            The Pool was being renovated during our stay, but would have been fantastic otherwise.
            The superior king room was amazing. Have not ever seen a bed that big before. Look out from the balcany was great. Pool was being renovated during our stay, but we were not advised until we checked in, considering we contacted Mecure prior to our arrival. We did however get provided breakfast for 5 of the 7 days we were there as compensation. Breakfast was wonderful. Very nice staff and the cooked to order food from the friendly chefs made our stay even more woth while. Some of the front desk staff could not speak english very fluently, so was hard to ask them for services.
            Reviewed January 13, 2011
            8.3
            Excellent
            Alexandra from Portugal
            Family with young children
            Stayed 4 nights in August 2009
            Excellent”
            This hotel is very new. The staff was very friendly.
            The agent of the front desk was very friendly, but the price of rental car and tours was higher then others agencies.
            Rent a car instead of taking taxi, because the taxi is very expensive. Don't go to the restaurant near of this hotel, the people doesn't speak English and they make all your orders wrong, and then force you to accept what you didn't order.
            Reviewed August 29, 2009
            3.6
            Nivitha from Thailand
            Couple
            Superior Room
            Stayed 2 nights in June 2018
            FILTHY AND DISGUSTING - RUDE RECEPTIONIST”
            Do not stay at this resort if you think it's a 4 star. We arrived at the lobby and were greeted by an unfriendly receptionist. She proceeded to take us to our room but went to a basement floor. I stopped her and mentioned that we requested a high floor through agoda. She then told us we have to pay more money if we want to stay higher. The floor she brought us too was covered with garbage and clearly isn't cleaned nor maintained. I told her there wasn't any way we were paying $200 cad for a hotel of this low quality. She then told us if you want to cancel the booking, go do it online through agoda. We ended up cancelling the booking and paying a taxi to another resort. Stay away - the reviews are true and this is not a 4 star resort. Save your money.
            Reviewed June 26, 2018
            Thank you for taking the time to tell us about your experience at the Mercure Koh Samui Beach Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure Koh Samui Beach Resort, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
            Responded June 28, 2018
            Mercure Koh Samui Beach Resort
            7.2
            Very good
            Sander from Denmark
            Couple
            Superior Sea View
            Stayed 13 nights in August 2018
            Nice hotel but worn out”
            Lovely hotel, lovely staff, lovely pool area, and good and quiet location. But again, we spent too much time getting things fix in our rooms. first no hot water for shower, then water running from roof into oure bathroom. Then we change room, it should have been better, but not. We could not turn the jacuzzi on and off, the staff look at it many times but it never going to works. then water running from air conditioning into my face while i was sleeping. When I'm on vacation I will relax and not spend a lot of time on things that should be okay at the 4 star hotel. We have stayed at this hotel 5 times now, and if you live there for more than 2 weeks, the breakfast becomes too boring, there is no variation. And one last thing. I'm tired of staying in a suitcase for 2 weeks, your hotel rooms are big but there are no furniture where you can store your clothes, definitely not good enough. We are coming back, but we hope you listening to our criticism, and we get the room we ask for.
            Reviewed September 18, 2018
            Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations. Please be assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely,
            Responded September 19, 2018
            Mercure Koh Samui Beach Resort
            8.8
            Excellent
            David from New Zealand
            Couple
            Superior Sea View
            Stayed 14 nights in July 2017
            Excellent”
            Very nice hotel with spacious, well appointed rooms although very little storage. Lovely setting above beach with very nice pool and bar and restaurant beside pool but beach very stoney and not good swimming. One drawback was many steps down from room to pool and beach, which was a struggle for my wife who walks with a stick. Very nice breakfasts and a free shuttle to nearby Lamai.
            Reviewed August 06, 2017
            Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Koh Samui Beach Resort. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
            Responded August 08, 2017
            Mercure Koh Samui Beach Resort
            9.2
            Exceptional
            DARREN from United Kingdom
            Couple
            Stayed 1 night in October 2016
            Lovely Hotel..”
            Had a great stay at this lovely hotel.... Stayed in one of the villas fabulous view clean & everything you need in a hotel room. Breakfast was nice loved the great coffee machine nice touch to get a good coffee or hot chocolate etc. Egg station excellent brilliant to be able to get any eggs of your liking. Pool area fantastic plenty of beds to enjoy the sun.. Would gladly stay again & recommend it to friends keep up the great work..
            Reviewed November 20, 2016
            Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Koh Samui Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
            Responded August 08, 2017
            Mercure Koh Samui Beach Resort
            8.3
            Excellent
            Howard from United States
            Solo traveler
            Stayed 7 nights in December 2015
            Beautiful and relaxing ”
            The design/layout. The beach. The pool
            I came to Koh Samui to relax and the place was great for that. However next time I will bring a friend as it's very romantic. Lamai is very quiet and not much to do. 200 baht taxi to go in at night. During the day the hotel provides free transportation Cheweng is busier and more activity and fun. 400 baht taxi each way. The pool is great and the place is beautiful I suggest getting the massage package (pay for 3 and get 4). Getting a massage while hearing the surf is pretty cool. The Villas are nice but the drawback is you don't have a view of the water Down the beach is the Rock Bar. It's a live music venue right on the beac. You have to access it by road however (take the road to the right just before Famiky Mart) It's a pretty cool place to hang out
            Reviewed January 06, 2016
            Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Koh Samui Beach Resort. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
            Responded August 08, 2017
            Mercure Koh Samui Beach Resort
            8.7
            Excellent
            Emily from United Kingdom
            Couple
            Stayed 5 nights in December 2015
            Great value, excellent service ”
            Price, pool, bar/food
            Fantastic bar staff with affordable drinks and great food by the pool. Regular shuttle during the afternoon into to the evening to Lamai centre (hotel is a little on the outskirts!) Staff attentive and happy to help Good room with large bed and sea view!
            Reviewed January 03, 2016
            Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Koh Samui Beach Resort. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
            Responded August 08, 2017
            Mercure Koh Samui Beach Resort
            9.0
            Exceptional
            John from United Kingdom
            Solo traveler
            Stayed 3 nights in June 2015
            Clean, modern, great pool”
            Location, just down the road from central lamai, with its own beach. Very clean and modern, which is great. And a fantastic pool and bar area.
            Really enjoyed my stay, easy to get to by motorbike with ample parking. Room was great, although I was in the block furthest from the main hotel. Staff great. Can't fault the place other than my door being knocked on every day for room cleaning, despite the "do not disturb" sign hanging on the door. Other than that, would highly recommend a stay here.
            Reviewed June 12, 2015
            9.7
            Exceptional
            Kerry from United Kingdom
            Couple
            Stayed 7 nights in September 2014
            WOW! Super Helpful Staff and Great Location ”
            Spacious Room, Beautiful Pool, Staff Friendliness
            Where to begin! We moved here after originally staying in Choengmon. Sadly that was too quiet for my liking. Having stayed at this Southern edge of Lamai before I was drawn to the area again. On arrival we found that we had overlooked the fact that the pool was undergoing a refurb for September. However we gave it a chance as the staff offered to upgrade our room to retain our business. The room we were shown was fantastic with an enormous bed ( couldn't reach the edges when laying sideways). Located just South of Grandmother and Grandfather Rock the hotel was actually outside the main town by a good walk, but we generally paid 200 baht for 4 of us into town if necessary. Thus we had relatively quiet stay away from the crazy bars with the option to go out to the town when needed. The hotel is on the main road, but when the door is closed and the air con is on you can't really hear too much anyway. Breakfasts were a good assortment of UK, European and Thai. Often had a bit of a laugh as to what egg we might get after ordering, but never a problem, but just make it clear when you ask ( use the pictures ). Now back to that pool. It was quite frustrating that the pool already looked great and almost finished when we arrived, yet not ready for us until our last day. To help overcome this the staff arranged for us to use the pool at the Weekender in Lamai. (Their staff were great too and looked after us with food and cocktails all day, plus the pools were excellent too) . In summary I would highly recommend the Fenix for those wanting a reasonably quieter location within spitting distance of the usual bars. Good beaches without the crazy noise of Chaweng beach bars.
            Reviewed October 14, 2014
            8.3
            Excellent
            Michelle from United Kingdom
            Couple
            Stayed 8 nights in May 2014
            peaceful and relaxing”
            location, size of hotel, sea views
            We had a wonderful vacation, especially booking a moped for 150 Baht per day, adjacent to the hotel. This place also offers a taxi service to the airport for a good price of 400 baht. Very good food and the bar service was wonderful. Great location for exploring the whole Island which can be navigated in a day at a leisurely pace
            Reviewed June 02, 2014
            12345
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            Mercure Koh Samui Beach Resort
            |Very good 7.6
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            • Very good location
            • Hin Ta Hin Yai