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Mercure Sydney
Mercure Sydney
Mercure Sydney
Mercure Sydney
Mercure Sydney
Mercure Sydney
Mercure Sydney

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8.2

Excellent

3,911 reviews

3,911 reviews

Housekeeping40
Breakfast11
Shops4
See map

8.9

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
Available
Walkable places
Ambush Gallery

220 m

Platform 72

220 m

Central Park Mall

270 m

University of Sydney

270 m

UTS Alumni Green

280 m

Popular landmarks
Darling Harbour

1.1 km

Queen Victoria Building (QVB)

1.4 km

Sea Life Sydney Aquarium

1.6 km

Royal Botanic Garden Sydney

2.6 km

The Rocks

2.9 km

Closest landmarks
Rail Heritage Centre, Central Station

400 m

Sydney TAFE Ultimo College

410 m

Dr Chau Chak Wing Building

420 m

Prince Alfred Park Pool

430 m

University of Notre Dame Broadway Campus

430 m

Newly renovated

Mercure Sydney

818-820 George Street, Sydney CBD, Sydney, Australia, 2000 - See map

Get the added peace of mind that comes with ALLSAFE, when you book a stay here. Strategically situated in Sydney CBD, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sydney Opera House. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

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Highlights

390 meters to public transportation

Check-in [24-hour]

Airport transfer

Excellent breakfast

Inside city center

ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Swimming pool [indoor]

Fitness center

Check-in/out [express]

Luggage storage

This property is in high demand!

11 travelers have booked today.

Value for money7.7
Distance to city center1.5 km
Location rating8.9
Nearest airportSydney Airport (SYD)
Distance to airport6.7 km

Rooms available at Mercure Sydney

Excellent
Room comfort & quality

8.1

Balcony City View Room 1 Queen Bed
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Privilege Room 1 King Bed
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Standard Queen Room
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Superior City View Room with 2 Double Beds
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Deluxe King with City View
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Standard 2 double beds
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices
Superior Queen Room with City View
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Standard Family Room 2 Double Beds
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices
Superior City View 1 King Bed
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Standard King Room
...
  • Room size: 27 m²/291 ft²
  • Shower
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Mercure Sydney have a hot tub?

Mercure Sydney Hotel does not have a hot tub.

What time is check-in and check-out at Mercure Sydney?

Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Mercure Sydney?

Mercure Sydney is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Mercure Sydney also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Mercure Sydney has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 45 AUD per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Sydney with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Mercure Sydney?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Mercure Sydney. A selection of food types including western, full american and asian breakfast options is available for guests. There's an additional charge of 31 AUD for adults and 20 AUD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Mercure Sydney?

Mercure Sydney features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international and western. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Mercure Sydney?

Your special occasion or event can be hosted at one of the 2 versatile venues. Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Mercure Sydney. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, room decorations are available upon request.

Can business events be hosted at Mercure Sydney?

On-site venues and convenient event services make Mercure Sydney an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 200 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Mercure Sydney?

Mercure Sydney does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Mercure Sydney?

The closest train, metro, or bus station to Mercure Sydney is Central Station Sydney, 370 m away.

What restaurants are nearby Mercure Sydney?

Restaurants including The Momos Hub, O la la and Khao Yum are popular in Mercure Sydney’s neighborhood which is known as Sydney CBD.

What popular shopping places are close to Mercure Sydney?

Shopping options in Mercure Sydney’s Sydney CBD neighborhood include Queen Victoria Building (QVB), World Square Shopping Centre and Paddy Pallin.

What are popular attractions near Mercure Sydney?

Mercure Sydney’s location in the Sydney CBD neighborhood makes it close to famous attractions including Royal Botanic Garden Sydney, The Opera House to the Botanic Gardens Walk and Sydney Tower Eye Observation Deck.

What popular natural sightseeing spots are close to Mercure Sydney?

Mercure Sydney’s nearby natural sights include Wollimi Pine and Farm Cove located in the same Sydney CBD area.

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Explore the neighborhood

What people love about Mercure Sydney

  • 10

    Exceptional
    Location

    "Great location, very accommodating staff, beautiful breakfast!"

    Sarah

    |

    September 18, 2022

  • 9.2

    Exceptional
    Location

    "Great location, close to public transport, and shops."

    Ezra

    |

    August 30, 2022

  • 10

    Exceptional

    "Hotel.was fine, all good."

    Jeremy

    |

    August 28, 2022

Overall rating:

8.2

Excellent
3,911 reviews
Cleanliness
8.2
Facilities
7.6
Location
8.9
Read all reviews >
What travelers say they love:
The bedrooms are very clean and their staff was very nice.
Yung-Ching from Taiwan
Solo traveler
More about Mercure Sydney

More about Mercure Sydney

Mercure Sydney

For travelers who want to take in the sights and sounds of Sydney, Mercure Sydney is the perfect choice. Its convenient location right in the city center allows you more time to see all that Sydney has to offer. Enjoy more possibilities on your vacation at Mercure Sydney, with its convenient location just 3.2 km from the Sydney Opera House.
All offerings provided by Mercure Sydney help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Sydney is made even more convenient with the taxi and shuttle services available at the hotel.
For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the laundromat, dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Mercure Sydney. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at Mercure Sydney. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at Mercure Sydney are available with design features like a balcony or terrace. For a bit of entertainment, guests will find television, in-room video streaming and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Mercure Sydney. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
A day in will be as fun as a day out with ranges of recreational activities offered at Mercure Sydney. A relaxing end to every day is possible with a visit to the sauna, located right in the hotel. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Around the property

Be sure to visit some of the city's popular sights during your stay in Sydney. A great museum trip can be had at The Rocks located 2.8 km away, with local art that provides a sense of the region.

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Amenities and facilities
Very good
Facilities

7.6

Most talked about facilities

Housekeeping

89 mentions

Internet

54 mentions

Breakfast

41 mentions

Swimming Pool

31 mentions

Languages spoken

  • English
  • Burmese
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Japanese
  • Korean
  • Nepali
  • Portuguese
  • Russian
  • Tamil
  • Thai
  • Vietnamese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Pool facilities
  • Pool with view
  • Sauna
  • Swimming pool [indoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Fruits/snacks
  • Happy hour
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Shuttle service
  • Taxi service

Available in all rooms

  • Accessible by elevator
  • Adapter
  • Air conditioning
  • Alarm clock
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Fan
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Heating
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [charges apply]
  • Linens
  • Mini bar
  • Pool facilities
  • Private bathroom
  • Radio
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Sleep comfort items
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [charges apply]
  • Wine glasses
Food and dining
Restaurants on site

Eve's Bar

  • Cuisine: American
  • Menu: Buffet

Platform 818

  • Cuisine: Australian
  • Menu: Buffet, A-la-carte
Location
818-820 George Street, Sydney CBD, Sydney, Australia, 2000
Excellent
Location

8.9

Airports

  • Sydney Airport (SYD)
    6.7 km
  • Bankstown Airport (BWU)
    19.7 km 37 min drive

Public transportation

  • Central Station Sydney
    380 m
  • Central Railway Station
    380 m 8 min walk

Hospital or clinic

  • Chinese Ginsengs & Herbs Co.
    460 m

Shopping

  • Queen Victoria Building (QVB)
    1.4 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Darling Harbour
    1.1 km
  • Queen Victoria Building (QVB)
    1.4 km
  • Sea Life Sydney Aquarium
    1.6 km
  • Royal Botanic Garden Sydney
    2.6 km
  • The Rocks
    2.9 km
  • The Opera House to the Botanic Gardens Walk
    3.0 km
  • Sydney Opera House
    3.3 km
  • Sydney Harbour Bridge
    3.6 km
  • Bondi Beach
    6.6 km
  • Manly Beach
    12.4 km

Nearby landmarks

  • Ambush Gallery
    220 m
  • Platform 72
    220 m
  • Central Park Mall
    270 m
  • University of Sydney
    270 m
  • UTS Alumni Green
    280 m
  • Christ Church St Lawrence
    320 m
  • Chippendale Green
    340 m
  • Chinatown
    370 m
  • White Rabbit Gallery
    370 m
  • Sydney Central Railway Station
    380 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-15 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until00:00
  • Check-out from00:00
  • Check-out until10:00

Getting around

  • Distance from city center1.5 km
  • Travel time to airport (minutes)15

Extras

  • Breakfast charge (unless included in room price)31 AUD
  • Daily Internet/Wi-Fi fee10 AUD

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors14
  • Number of restaurants1
  • Number of rooms 517
  • Room voltage240
  • Year property opened2000
  • Most recent renovation2020

Parking

  • Daily parking fee45 AUD
Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

The property's pool, gym and Sauna are temporarily closed for refurbishment and will reopen on December 10, 2021.

Dining service is available at Eve’s Bar and/or Room Service.

Reviews of Mercure Sydney from real guests

Provided by verified guests of Agoda
8.1
/
10
Cleanliness8.2
Facilities7.6
Location8.9
Room comfort and quality8.1
Service8.2
Value for money7.7
High score for Sydney
Rating
9+ Exceptional (262)
8-9 Excellent (287)
7-8 Very Good (421)
6-7 Good (148)
<6 Below Expectation (119)
Time of the year
Mar - May (323)
Jun - Aug (351)
Sep - Nov (284)
Dec - Feb (279)
All guests (1,638)
All room types
All languages

Show reviews that mention 

Showing 1,237 verified guest comments
12345
9.6
Exceptional
Maree from Australia
Couple
Standard Queen Room
Stayed 1 night in December 2019

Great location, excellent service with friendly staff, and a plus for cleanliness. Will return.”

We had a fantastic weekend in Sydney with The Mercure stay a highlight. We caught the train from the Hunter Valley to Central station walking the short distance to the hotel. When registering the reception staff member upgraded us to the Privileged Floor, a very pleasant surprise. The hotel decor attributes rail heritage, views over Railway Square wonderful, King size bed comfortable with an option to call Housekeeping and request specific pillows and everything new and spotlessly clean. Bathroom was white & grey marble, large shower head and quality bathroom products including a personal manicure set and toothbrush/paste. We loved being so close to Spice Alley for street food, funky bars and other boutique hotels for rooftop bars & cocktails. The shopping centre within a 5 min walk has a well stocked bottle shop, food court & supermarket. Breakfast was excellent, I commented as much to staff and duty supervisor. Very busy with 750 people in 3 hrs but all went seamlessly.

Reviewed December 30, 2019

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Dear Maree, Thank you for your review. We are delighted that you enjoyed your stay with us back in December. I will share your feedback with our team. We hope to have the opportunity of welcoming you back again in the near future.

Responded February 18, 2020
Mercure Sydney
10.0
Exceptional
Naomi from Australia
Family with young children
Standard 2 double beds
Stayed 1 night in July 2022

Great place to stay! ”

Stayed here with husband and kids. We split up over 2 rooms and both were great with all we needed for the night. Staff friendly and helpful. Kids loved the indoor pool and the views from up there were a bonus! Buffet breakfast was exceptional, with loads of choices. Location is convenient, right outside Central station, and only a 20 minute walk (slow paced with little legs) down to Darling Harbour. This is our 2nd time staying here and if in future we need somewhere again, Mercure will be first choice!

Reviewed July 13, 2022

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Dear Naomi It is always a pleasure to receive positive feedback. I was pleased to learn you and your family enjoyed so many aspects of your stay! From our central location, to the buffet breakfast and indoor pool, I am glad you had a wonderful stay. Thank you again for sharing your experience, and we hope to welcome you again soon! Kind regards, Amanda Lloyd Guest Experience and Administrative Executive Mercure Sydney

Responded July 26, 2022
Mercure Sydney
10.0
Exceptional
Naomi from Australia
Family with young children
Standard Family Room 2 Double Beds
Stayed 1 night in July 2022

Great place to stay!”

Stayed here with husband and kids. We split up over 2 rooms and both were great with all we needed for the night. Staff friendly and helpful. Kids loved the indoor pool and the views from up there were a bonus! Buffet breakfast was exceptional, with loads of choices. Location is convenient, right outside Central station, and only a 20 minute walk (slow paced with little legs) down to Darling Harbour. This is our 2nd time staying here and if in future we need somewhere again, Mercure will be first choice!

Reviewed July 13, 2022

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Dear Naomi It is always a pleasure to receive positive feedback. I was pleased to learn you and your family enjoyed so many aspects of your stay. From our convenient location, to the buffet breakfast and indoor pool, I am glad you had a wonderful time. Thank you again for sharing your experience, and we hope to welcome you again soon. Kind regards, Amanda Lloyd Guest Experience and Administrative Executive Mercure Sydney

Responded July 26, 2022
Mercure Sydney
10.0
Exceptional
Christian from Australia
Family with young children
Standard Family Room 2 Double Beds
Stayed 3 nights in April 2022

Great location and Value for money!”

Mercure Sydney is located just beside the Central Station. Very convenient to travel in and around Sydney. Our kids loved the location. Pool is ok and we are able to relax dippinh into it. Breakfast is great everyday with the wonderful and cheerful staff greeting us everyday. Highly recommended!

Reviewed April 22, 2022

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9.6
Exceptional
Meghann from Australia
Couple
Privilege Room 1 King Bed
Stayed 1 night in April 2022

Clean rooms and a great location ”

We enjoyed our stay at the Mecure in Sydney, the hotel was centrally located and the staff were friendly and accommodating. The room was clean and well appointed, but there was only one bath robe! Would have got 5 stars if parking was included in the accommodation. There is a dedicated carpark at the hotel and it cost $45 for overnight parking. Overall we enjoyed our stay, it was close to trendy bars and restaurants and the staff were very friendly.

Reviewed May 01, 2022

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10.0
Exceptional
Patrick from Australia
Couple
Standard 2 double beds
Stayed 2 nights in December 2019

Exceptional”

This is the second time we have spent two nights on our way home to Brisbane. After a long journey we find it refreshing to be greeted by happy and helpful staff. The room had been recently renovated which was lovely. I would certainly recommend the hotel to family and friends. Patrick and Veronica

Reviewed December 18, 2019

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Dear Patrick and Veronica, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Daniel Barnard, General Manager

Responded January 14, 2020
Mercure Sydney
9.6
Exceptional
Maria from Australia
Couple
Standard Queen Room
Stayed 2 nights in January 2020

Wonderful Hotel”

Our stay in the hotel was great. The staff was friendly and the room was clean. We also went to the buffet breakfast and the choices were nice and tasty. Staff at the restaurant were very nice. I mentioned that it was my partners birthday and they surprised us with a birthday song and cakes. That was very nice of them and very much appreciated. Will definitely be coming back to stay.

Reviewed January 30, 2020

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We very much appreciate your comments regarding your stay at the Mercure Sydney. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are delighted to have helped celebrated your partner's birthday and happy that you enjoyed the surprise. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Responded January 31, 2020
Mercure Sydney
10.0
Exceptional
Kerry from Australia
Solo traveler
Standard 2 double beds
Stayed 1 night in June 2020

Central ”

Easy to find from Central Station, close to everything. Staff very professional and efficient check in, Enjoyable stay, room had everything you need. I'm not sure about the mood lighting though, but thats a small thing, it might be someone elses cup of tea. Overall excellent

Reviewed July 03, 2020

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10.0
Exceptional
Sarah from Australia
Couple
Standard Queen Room
Stayed 1 night in December 2021

Exceptional”

We booked another location prior to this and it was awful, we then decided to book the mecure and it was amazing their customer service was awesome and their staff were lovely. They also upgraded our room!

Reviewed January 02, 2022

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10.0
Exceptional
Alexander from Australia
Group
Standard 2 double beds
Stayed 2 nights in April 2022

Great Hotel!”

Great staff. Great rooms. Central and close to everything. Literally booking another weekend at Mercure now!

Reviewed May 14, 2022

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Dear Alexander Thankyou for taking the time to provide your feedback from your recent stay with us. I was pleased to learn you enjoyed your stay, our location and the friendliness of our Team. We look forward to welcoming you back. Kind regards, Amanda Lloyd Guest Experience and Administrative Executive Mercure Sydney

Responded September 21, 2022
Mercure Sydney
10.0
Exceptional
CHUI from Hong Kong SAR, China
Solo traveler
Standard 2 double beds
Stayed 4 nights in June 2019

Easy to access all types of public transportation ”

Very convenience , must visit next time

Reviewed July 02, 2019

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Hi Chui Thank you for your review. I am delighted you had an enjoyable stay with us. We look forward to welcoming you back when next you visit Sydney. Kind regards, Daniel Barnard, General Manager, Mercure Sydney

Responded July 03, 2019
Mercure Sydney
10.0
Exceptional
Rowena from Australia
Couple
Standard Queen Room
Stayed 1 night in September 2019

Exceptional”

The hotel common areas are modern but the rooms are run down. Old style bathrooms and terrible lighting. . The buffet breaky was the best I’ve ever had!

Reviewed September 16, 2019

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Hi Rowena Thank you for your review. I am pleased to note your overall stay was most satisfactory. I also advise that we have commenced upgrades to our rooms and bathrooms which will see a marked improvement. We look forward to the opportunity of welcoming you back in the near future to experience our new look. Kind regards, Daniel Barnard, General Manager, Mercure Sydney

Responded September 17, 2019
Mercure Sydney
10.0
Exceptional
CHUI from Hong Kong SAR, China
Family with young children
Standard 2 double beds
Stayed 4 nights in June 2019

Near to Central Station”

I can take bus or train , skyline from my hotel. 10 mins walk to China Town, 3 mins walk to Central Park Mall.

Reviewed July 02, 2019

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Hi Chui Thank you for your review. Glad you had a great stay with us and you enjoyed the hotel's ideal location. We look forward to the opportunity of welcoming you back when next you travel to Sydney. Kind regards, Daniel Barnard, General Manager, Mercure Sydney

Responded July 03, 2019
Mercure Sydney
10.0
Exceptional
Elton from India
Couple
Standard 2 double beds
Stayed 3 nights in March 2020

Best Location”

Just a hop away from the Central Station.. Connects you to various parts of the city

Reviewed March 19, 2020

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Dear Elton, Thank you for your review. We are pleased you enjoyed your stay with us, highlighting the hotel's ideal location. We look forward to welcoming you back on your next trip to Sydney.

Responded March 26, 2020
Mercure Sydney
9.6
Exceptional
Ruddy from Indonesia
Couple
Standard Queen Room
Stayed 7 nights in February 2020

The location is near my daughter’s campus, clean and good hospitality ”

Actually, we don’t have any complain at all. Maybe the price a bit high for us... 😊

Reviewed February 22, 2020

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Dear Ruddy, Thank you for your review. We are pleased you enjoyed your stay highlighting the hotel's ideal location. We look forward to welcoming you back again in the near future.

Responded February 25, 2020
Mercure Sydney
9.6
Exceptional
Onie from Australia
Solo traveler
Standard Queen Room
Stayed 2 nights in February 2020

Great and convenient walk to Surry hills ”

Friendly front desk lady, entertaining, clean and comfy bed.

Reviewed March 06, 2020

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Dear Onie, Thank you for your review. We are pleased you enjoyed your stay with us, highlighting the hotel's ideal location and our friendly staff members. We look forward to welcoming you back on your next trip to Sydney.

Responded March 10, 2020
Mercure Sydney
10.0
Exceptional
Noor from Malaysia
Couple
Standard 2 double beds
Stayed 3 nights in October 2019

Good Place”

Good place near to central train station

Reviewed December 24, 2020

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9.2
Exceptional
Angela from Singapore
Couple
Standard 2 double beds
Stayed 2 nights in March 2020

Review on stay at mecure sydney”

The room is spacious and clean. Staff are exceptional friendly and helpful. It was a pleasant experience. Check in and out was fast as well. Location is good, walkable distance to harbour and some other attractions.

Reviewed March 10, 2020

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Dear Angela, Thank you for your review. I am delighted you enjoyed every aspect of your stay with us. We look forward to welcoming you back on your next trip to Sydney.

Responded March 17, 2020
Mercure Sydney
9.6
Exceptional
Yen from Australia
Family with young children
Standard 2 double beds
Stayed 1 night in May 2022

Excellent value. ”

Nice rooms, excellent staff at reception, good restaurant, central location. Everything you need at a reasonable price.

Reviewed May 22, 2022

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9.2
Exceptional
alvin from Singapore
Family with young children
Standard 2 double beds
Stayed 6 nights in June 2022

Location ”

Best Location. Short walk to Haymarket tram station, and you can access all CBD areas in less than 5 minutes. Also next to the central train station. The hotel room is big and with comfortable beds. It is highly recommended.

Reviewed June 12, 2022

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Dear Alvin Thankyou for a review of your recent stay at Mercure Sydney. I was pleased to know you enjoyed our hotel and had found the beds to be comfortable. Kind regards, Amanda Lloyd Guest Experience and Administrative Executive Mercure Sydney

Responded June 24, 2022
Mercure Sydney
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