Merdeka Palace Hotel & Suites
Merdeka Palace Hotel & Suites
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Deluxe Room - Guestroom Merdeka Palace Hotel & Suites
Deluxe Room - Guestroom
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Lobby Merdeka Palace Hotel & Suites
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Swimming pool Merdeka Palace Hotel & Suites
Swimming pool
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Fitness center Merdeka Palace Hotel & Suites
Fitness center
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Excellent
Location
8.2
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Merdeka Palace Hotel & Suites

Excellent location
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Very good
From 2022 reviewsSee what guests said
7.4
  • Airport transfer

  • Sauna

  • Currency exchange

  • Air conditioning

Room choices
Don't miss out!10 travelers are looking at this property right now | 22 travelers have booked today.
3 Bedroom Apartment
3 Bedroom Apartment
...
  • City view
  • 110 m²/1184 ft²
  • 1 queen bed
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2 Bedroom Apartment
2 Bedroom Apartment
...
  • City view
  • 110 m²/1184 ft²
  • 1 queen bed
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Superior Room
Superior Room
...
  • City view
  • 24.6 m²/265 ft²
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Deluxe Room
Deluxe Room
...
  • City view
  • 34 m²/366 ft²
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Standard Room
Standard Room
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  • 20.6 m²/222 ft²
  • Non-smoking
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Superior With Breakfast
Superior With Breakfast
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  • Shower
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Two-Bedroom Apartment Suite
Two-Bedroom Apartment Suite
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    Basic Apartment
    Basic Apartment
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      Superior Single
      Superior Single
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        Three-Bedroom Apartment Suite
        Three-Bedroom Apartment Suite
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          More about Merdeka Palace Hotel & Suites

          More about Merdeka Palace Hotel & Suites

          An overview

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What they offer

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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Real reviews from real guests

          Agoda Reviews (2022)Booking.com Reviews (1614)
          7.4
          Very good
          Read reviews from:
          Cleanliness7.1
          Facilities6.9
          Location8.2
          Room comfort and quality7.4
          Service7.4
          Value for money7.4
          Provided by verified guests of Agoda
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          Room type
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          Showing 1273 verified guest comments
          12345
          4.4
          Hasrol from Malaysia
          Business traveler
          Deluxe Room
          Stayed 1 night in March 2018
          totally out of order!”
          the furniture and whatever is old already .. the toilet keep make noisy sound until i repaired it by myself.... ashamed!
          Reviewed July 20, 2018
          8.4
          Excellent
          Veronica from Malaysia
          Family with young children
          3 Bedroom Apartment
          Stayed 1 night in July 2018
          Apartment facilities need to improve ”
          Front office & bell boy staff's very helpful and friendly.Keep it up. But please improve the rooms facilities if apartment room types.use proper tea spoons.Power supply not functioning.
          Reviewed July 20, 2018
          8.0
          Excellent
          teenathayalan from Malaysia
          Group
          3 Bedroom Apartment
          Stayed 2 nights in July 2018
          Nice hotel ”
          Near to everywhere
          Reviewed July 18, 2018
          7.2
          Very good
          Hani from Malaysia
          Solo traveler
          Standard Room
          Stayed 3 nights in July 2018
          Convinient but old”
          The location is great, there’s a mall nearby - walking distance. So easy to get Grab from the hotel too. I chose the hotel because it was one of the shuttle pick up point for RWMF 2018. The hotel is old, they did their best to make it a comfortable stay for guest but for me unfortunately, I didnt get the queen size bed I requested and my room was at the end of the hall next to Housekeeper storage with a window directed to the parking. It was noisy. Room is dim, lighting provided was not adequate and theres no natural lighting. Bed and pillow was comfortable, just that everything in the room feels old.
          Reviewed July 17, 2018
          8.8
          Excellent
          nurul from Malaysia
          Couple
          Standard Room
          Stayed 1 night in July 2018
          I was glad i chose merdeka palace! ”
          We booked standard room, but the room was spacious, complete with a sofa and extra chair. We both know that the hotel is a bit old, but the hotel stand still and quality still high. Breakfast buffet was amazing, a lot of selection.
          Reviewed July 17, 2018
          5.6
          Jeevithan from Malaysia
          Couple
          Standard Room
          Stayed 1 night in July 2018
          Above average”
          Toilet very small .
          Reviewed July 13, 2018
          9.2
          Exceptional
          Chloe from Malaysia
          Solo traveler
          Standard Room
          Stayed 9 nights in June 2018
          Exceptional”
          Love the staff, shows true Sarawakian hospitality. Great location too. Room is clean and air-cond is nice and cold. Will be staying in Merdeka Palace again :)
          Reviewed July 12, 2018
          7.6
          Very good
          Wong from Malaysia
          Business traveler
          Deluxe Room
          Stayed 3 nights in June 2018
          Very good”
          Shower room wall needs improvement. Floor gets wet.
          Reviewed July 02, 2018
          6.0
          Jariah from Malaysia
          Business traveler
          Standard Room
          Stayed 2 nights in June 2018
          Bed very bad smelly blanket and sunken mattress ”
          Bath towels not to the hotel standard
          Reviewed June 29, 2018
          6.4
          Good
          Mohd. from Malaysia
          Solo traveler
          Standard Room
          Stayed 2 nights in June 2018
          rude gym staff”
          The gym staff was rude. The first time I was at the gym he "scolded" for using the phone on the gym door to enter the gym. It stated there to press "0" to enter the gym so I did that. But he scold me because his boss will get mad at him. The next day I went there, I saw him refilling the drinking water using tap water. I just ignored him and asked him to open the door but yet again with a raised voice told me to wait as he was refilling the drinking water.
          Reviewed June 26, 2018
          6.4
          Good
          vinsensius from Indonesia
          Family with young children
          2 Bedroom Apartment
          Stayed 2 nights in June 2018
          average..”
          the wifi is poor and breakfast is disappointed
          Reviewed June 25, 2018
          10.0
          Exceptional
          mohd from Malaysia
          Business traveler
          Standard Room
          Stayed 2 nights in August 2017
          Toilet tank breakdown”
          Toilet tank flust not functioning. Complaint done but not resolved
          Reviewed June 25, 2018
          5.6
          NORINI from Malaysia
          Family with teens
          2 Bedroom Apartment
          Stayed 3 nights in June 2018
          Above average”
          Even though this is so called 4 stars hotel but the towel all seems old and the color suppose white look like not white anymore. The mattress also not in good condition and when we asked for extra towel it is chargeable at RM10 each. So unbelievable. And there is no minibar in the room
          Reviewed June 25, 2018
          3.2
          Nur from Malaysia
          Group
          Standard Room
          Stayed 1 night in June 2018
          Not recommended”
          Got a room with a carpark basement view, cannot flush the toilet, unconfortable bed, very slow wifi connection
          Reviewed June 24, 2018
          6.8
          Good
          Norkartiny from Malaysia
          Couple
          Deluxe Room
          Stayed 1 night in June 2018
          Not as expected”
          The hotel should not be rated a 5 star or even a 4 star hotel . It is not maintain very well. It used to be a great hotel when i was there 5 -6 years ago. The mattress and pillow is in bad shape. It should be changed. Some of the light is out of order. I stayed in room 214 and the music from the club kept me awake.
          Reviewed June 24, 2018
          4.8
          KWANG from Singapore
          Family with young children
          Standard Room
          Stayed 4 nights in June 2018
          Acceptable”
          Concereige was good
          Reviewed June 23, 2018
          8.0
          Excellent
          aminuddin from Malaysia
          Family with teens
          2 Bedroom Apartment
          Stayed 3 nights in June 2018
          could have been great”
          We got a really good deal on this one: posh 2 bedroom apartment for less than the price of a normal single room. No complaints about the location - right at city centre. The place must have been grand in the past - all 5 star fittngs, etc. But poorly maintained. The shower head didn't quite work, the fridge wasn't cold, the aircon kept the same temperature no matter how we adjusted., the carpet and wallpaper water damaged probably because some idiot left the window open when it rained..... Nonetheless, it wasn't too terrible to live in: it was clean, what should be there was there, the staff was skeletal but very responsive. Free fast internet wifi. For the price, not bad
          Reviewed June 21, 2018
          5.2
          KWANG from Singapore
          Family with young children
          Deluxe Room
          Stayed 4 nights in June 2018
          Not good”
          Concierge good
          Reviewed June 20, 2018
          7.2
          Very good
          mohd from Malaysia
          Couple
          Deluxe Room
          Stayed 2 nights in June 2018
          hotel needs to be refurbish”
          stayed from 16 until 19th of june. they checked me in into room 205 on 2nd floor. upon entry to the room there was a very strong cigarette smell,no bath towel or face towel in the room. call the housekeeping and they send only the bath towel.ask to change room but due to no room available,they can only change my room on the next day. lets talk about this particular room 205,basically it looks like a cheap B&B room.why im saying that? the queen bed provided was so old and uncomfortable. pillow was very thin and once again not confortable. 2 person staying amd they only provide 3 pillows.so i requested for an extra pillow. when i ask the staff at reception counter,they said they will need to charge me rm10 for an extra pillow.i agreed but was shocked to know that..even a 2 star hotel wont charge for one extra pillow. now back the room 205,the bathroom was in an awful condition. There are basically dark unscrubbed mold along the corner of the shower glass panel. Some part of the ceiling peeled of and with dark colored stained. bathroom door got a hole and they basically cover it up with the part of the door that was broken.The toilet bowl has problem with flushed that sometimes doesnt work due to its old aged.Last but not least i was suprised to find a cockroach having a nice time in the bathroom.i took pictures of everything. Next day on the 17th june,a very polite amd helpful front office staff name Perry assist me to change my room to a higher floor which is room 705. This room is so much better with no complaint and we stayed in this room until we checked out.MERDEKA PALACE, please do something..your hotel was called a palace,pls make it one..Guest would not mind to pay for a higher price if the room and ammenities are top notch. for the price paid,it is worth the money and a very strategic location in kuching town BUT room 205 is a nightmare to stay in..ITS TIME TO REFURBISH,YOU HAVE NEWLY PAINTED YOUR EXTERIOR AND IT LOOKS LIKE A NEW HOTEL,BUT THE HOTEL ROOM WAS
          Reviewed June 20, 2018
          3.2
          Fadzil from Malaysia
          Family with teens
          Standard Room
          Stayed 2 nights in June 2018
          Old Hotel in need of urgent refurbishment”
          Unfortunately we booked a standard room with no views. That doesn't really matter but what irked us is the poor condition of the towels, bedsheet, mattressc and blankets. We were given stained and torn towels. One of the towel appears to have lipstick stain. Were they washed at all???? When we request them to be changed , what came back were of the same poor quality. We asked to change room but until we checked after 2 nights, no alternative room were given. The front desk said all the rooms condition are the same poor state. He appears to be irritated with our complaints. We seriously considered changing hotels but the good location make us change our minds. The mattress should be thrown away. The mattress was so soft and sagging. All furnitures are old and should be changed.
          Reviewed June 19, 2018
          12345
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