Merdeka Palace Hotel & Suites
Merdeka Palace Hotel & Suites
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"Room very clean, comfortable"

catherine

|

April 19, 2018

Deluxe Room - Guestroom Merdeka Palace Hotel & Suites
Deluxe Room - Guestroom
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Lobby Merdeka Palace Hotel & Suites
Lobby
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Swimming pool Merdeka Palace Hotel & Suites
Swimming pool
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Fitness center Merdeka Palace Hotel & Suites
Fitness center
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See map Merdeka Palace Hotel & Suites
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Excellent
Location
8.3
See all 31 photos Merdeka Palace Hotel & Suites
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Merdeka Palace Hotel & Suites

Excellent location
- 70 meters from city center
- What's nearby?
Very good
From 2292 reviewsSee what guests said
7.4
/
10
Very good value for money
7.5
Recommended by 81% of guests
Value for money7.5
Distance to city center2 km
Location rating8.3
Nearest airportKuching International Airport (KCH)
Distance to airport7.9 km
  • Airport transfer

  • Sauna

  • Currency exchange

  • Air conditioning

Room choices
This property is in high demand!Booked 20 times since yesterday | 17 travelers are looking at this property right now
3 Bedroom Apartment
3 Bedroom Apartment
...
  • Room size: 110 m²/1184 ft²
  • City view
  • 1 queen bed & 1 queen bed &...
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2 Bedroom Apartment
2 Bedroom Apartment
...
  • Room size: 110 m²/1184 ft²
  • City view
  • 1 queen bed & 1 queen bed o...
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Superior Room
Superior Room
...
  • Room size: 24.6 m²/265 ft²
  • City view
  • 1 queen bed or 2 single bed...
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Deluxe Room
Deluxe Room
...
  • Room size: 34 m²/366 ft²
  • City view
  • 2 single beds or 1 double b...
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Standard Room
Standard Room
...
  • Room size: 20.6 m²/222 ft²
  • Non-smoking
  • 1 queen bed or 2 single bed...
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Two-Bedroom Apartment Suite
Two-Bedroom Apartment Suite
...
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    Basic Apartment
    Basic Apartment
    ...
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      Three-Bedroom Apartment Suite
      Three-Bedroom Apartment Suite
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        Basic Suite
        Basic Suite
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          Deluxe Single
          Deluxe Single
          ...
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            What people love about the property

            • "Nice location"

              Rolland

              |

              January 12, 2018

            • "Valued for money, great location and superb facilities provided"

              AWANG N.

              |

              January 2, 2018

            • "I like the location and classy elegant style of this hotel."

              asrul K.

              |

              November 18, 2017

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            More about Merdeka Palace Hotel & Suites

            More about Merdeka Palace Hotel & Suites

            "The ambience is very nice and beautifully decorated."

            Yazid

            |

            February 25, 2018

            An overview

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What they offer

            "Nice environment and delicious and various food for the buff..."

            Tracy

            |

            March 2, 2018

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            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Announcements

            From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

            Real reviews from real guests

            Agoda Reviews (2292)Booking.com Reviews (1648)
            7.4
            /
            10
            Cleanliness7.1
            Facilities6.9
            Location8.3
            Room comfort and quality7.4
            Service7.5
            Value for money7.5
            Provided by verified guests of Agoda
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            All guests (2292)
            All room types
            Showing 1348 verified guest comments
            12345
            8.8
            Excellent
            sarfiza from Malaysia
            Family with young children
            3 Bedroom Apartment
            Stayed 1 night in March 2018
            Kuching City”
            The room is affordable and suitable forfamilytravelling
            Reviewed November 14, 2018
            8.8
            Excellent
            Julian from Malaysia
            Business traveler
            Standard Room
            Stayed 1 night in November 2018
            Overall good. Love the breakfast buffet.”
            Need to improve the pool area and also gym room
            Reviewed November 14, 2018
            6.4
            Good
            Khong from Malaysia
            Solo traveler
            Standard Room
            Stayed 1 night in November 2018
            Noisy at night”
            They party in the club until 2am! Couldn't sleep!
            Reviewed November 13, 2018
            8.0
            Excellent
            Nurliza from Malaysia
            Couple
            Standard Room
            Stayed 1 night in November 2018
            Very good”
            The room that i got was ok for the price offered. However, there is no slippers in the room, the remote for tv does not functioning well, the bathroom floor get wet easily and normally, the floor will dry on its on. But in my room, the bathroom floor did not dry well and still wet. Not safe at all. Overall, i'm quite satisfy with my stay.
            Reviewed November 13, 2018
            6.8
            Good
            brenda from Malaysia
            Solo traveler
            Standard Room
            Stayed 1 night in November 2018
            Not worth it”
            I cannot accept the fact that I had to pay that amount of money and were given dirty pillow and dirty comforter and blanket. They only use 1 layer of bed sheet which I think not a proper standerd for top star hotels.You can enjoy all the facilities but only if u lucky enough to find the staff. They always close the sauna and gym. Also u cannot enjoy the rooftop's swimming pool in afternoon/12noon because the sun is so damn hot
            Reviewed November 13, 2018
            7.2
            Very good
            MAZNAH from Malaysia
            Family with teens
            3 Bedroom Apartment
            Stayed 2 nights in November 2018
            Check-in half an hour late, pity to my mother-in-law”
            TV are old - fashion
            Reviewed November 07, 2018
            6.4
            Good
            Nora from Malaysia
            Couple
            Deluxe Room
            Stayed 1 night in October 2018
            Location is the plus point”
            The hotel is already worn out, should consider refurbishments of the interior of the hotel and the room furniture, curtains or the glory days of the “Palace” will fade forever! Food is not that great but enough for breakfast.
            Reviewed November 06, 2018
            8.0
            Excellent
            Chai from Malaysia
            Family with young children
            2 Bedroom Apartment
            Stayed 1 night in November 2018
            Very good”
            Overall good but need improvement in Sound Proof
            Reviewed November 06, 2018
            3.2
            Jethro from Malaysia
            Group
            Standard Room
            Stayed 2 nights in November 2018
            Acceptable”
            1. Had to wait for 1 hour for the room to be ready. 2. The receptionist named Lissa was very kind and patient tho. She repeatedly called whom I assume to be the cleaner team to prepare the room quickly. It was not under her control anyway. 3. Nevertheless, I believe such things shouldn't happened because I have booked the room earlier.
            Reviewed November 04, 2018
            10.0
            Exceptional
            Soep from Brunei Darussalam
            Family with teens
            Deluxe Room
            Stayed 4 nights in October 2018
            It was fantastic!!”
            The room were ready as we checked in, friendly staff, eventhough we were waiting for them to prepare the room but it was worth waiting for. Its just the gym equipment should be upgraded because il definitely go there again! Overall the hotel was amazing & worth staying for 4D3N.
            Reviewed November 03, 2018
            6.0
            Carmen from Malaysia
            Family with teens
            Standard Room
            Stayed 3 nights in October 2018
            Nice historical building but room needs upgrading”
            Pros + Nice location near to tourist spots + Friendly staff + Nice lobby Cons - Our room view on the 4th floor is the carpark. - Room interior is old and dull. - Towels were not in the room when we checked in. Had to request multiple times at the receptionist. I was expecting more from a 4 star hotel.
            Reviewed November 03, 2018
            4.8
            Khoo from Malaysia
            Family with teens
            Deluxe Room
            Stayed 4 nights in October 2018
            Irresponsible staff”
            I loss my towel during housekeeping. The towel is totally different color than hotel towel and yet the housekeeping staff still collect it away. Called to reception and reception keep on pushing their responsibility away. Reluctant to help nor even acknowledge the issue happen. This serverice quality is definitely in my blacklist.
            Reviewed November 02, 2018
            6.0
            Nora from Malaysia
            Couple
            Standard Room
            Stayed 1 night in October 2018
            Location is the only plus point”
            The hotel was once the most high end in Kuching but now it has worn out. Furnitures are old and the carpet is outdated. The best part of it is still the location near Merdeka Mall and the Kuching waterfront area. If you stayed at the Deluxe wings on lower levels, you can hear the live band playing so loud, unless you join them, you will have hard time to sleep.
            Reviewed October 31, 2018
            9.2
            Exceptional
            Dexter from Malaysia
            Group
            3 Bedroom Apartment
            Stayed 3 nights in August 2018
            Stay here for Kuching Marathon”
            The running event is just held opposite hotel empty field makes this hotel location very attractive. Walking distance to nearest mall and surrounding attraction site. Can easily book Grab for any places further than that.
            Reviewed October 30, 2018
            2.4
            Mohammad from Brunei Darussalam
            Group
            Deluxe Room
            Stayed 5 nights in October 2018
            I doubt the 4 Star hotel!”
            The worse of 4 star hotel. Price may not be the main problem here but the room. I was like ‘WTF!!’ Bad smell, outdated, old-fashioned, big top TV, torn out blankets, busybody housekeeping personel, NO SMALL FRIDGE! To the Hotel, Just because of your strategic location apartment near waterfront or else I would NOT comeback. Hope new apartment hotel near you build soon so they can compete yours.
            Reviewed October 29, 2018
            3.6
            Syaza from Malaysia
            Group
            3 Bedroom Apartment
            Stayed 2 nights in October 2018
            Avoid Room Apartment 1107”
            Unfortunate luck on us. Arrived around 1pm, everything was okay, room was very old-fashioned but that was expected since it is an old hotel. However, when we came back to our room at night, we found insects and baby cockroaches all over the living room. Called the front desk for help but was not entertained. Could not move to another hotel as it was way past midnight. We barely slept because the paranoia of roaches crawling up to our beds. 2nd day, we just had to move out because the pest was too much. So if you're given room 07 on the 11th floor, please avoid it at all cost.
            Reviewed October 29, 2018
            8.4
            Excellent
            Dr. from Malaysia
            Family with teens
            Standard Room
            Stayed 1 night in October 2018
            Still has its Glory”
            Merdekha Palace still has its glory and I like to stay here because the hotel give me comfort like home.
            Reviewed October 28, 2018
            9.2
            Exceptional
            Normam from Malaysia
            Couple
            Deluxe Room
            Stayed 2 nights in September 2018
            Leaking Hose for Toilet ”
            Need to change that hose only. The rest was fine :)
            Reviewed October 26, 2018
            6.8
            Good
            Emilia from Malaysia
            Business traveler
            Standard Room
            Stayed 1 night in October 2018
            Renovation needed”
            I would suggest this hotel just because it’s within walking distance to a shopping mall.
            Reviewed October 26, 2018
            5.6
            Mas from Malaysia
            Family with young children
            2 Bedroom Apartment
            Stayed 1 night in October 2018
            Above average”
            The suite room has no refrigerator & microwave and the burner doesn't work at all. Please improve your room facilities,
            Reviewed October 26, 2018
            12345
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