Meritin Hotel
Meritin Hotel
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10.0
Exceptional

"A great place, wish I could stay longer."

Nina

|

May 3, 2018

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Lobby Meritin Hotel
Lobby
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Lobby
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Interior view Meritin Hotel
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Excellent
Location
8.9
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What guests are saying:
Value for money. Good location. Staffs are friendly.
Wan from Malaysia
Group
Having a pleasant stay. Excellent and friendly services from the staff. Although the room that we booked is abit small, but it is clean and comfort. Everything was satisfied. This is highly recommended and I will definately come back to it again !
Sin from Malaysia
Couple
It is a really comfortable and clean hotel. Great staff. I had a great stay.
Vijaya from Malaysia
Solo traveler
Booked for my mum n she loved it. New , clean , reasonably good sized rooms n bathrooms n great location surrounded by shops n cafes. reccomended. great price with Agoda vouchers.
Sharon from Singapore
Solo traveler
Free Upgrade, Enjoy staying here, will come back again
ung from Malaysia
Couple
Staffs was great, Cozy n clean room, great locations. We will be back again. Goody good.
ping from Singapore
Couple
Clean Hotel
teo from Malaysia
Business traveler
New n clean hotel. Walking distance to many attractions n food places. Thanks for early check in....
ts from Malaysia
Family with teens
Above expectations. you will love it.
Alan from Malaysia
Business traveler
We stayed in Meritin Hotel for 2 nights and we were given very good room with full amenities. Very strategic location as well. Value for money hotel.
Irene from Malaysia
Family with teens
Excellent
From 817 reviewsSee what guests said
8.6
/
10
Excellent cleanliness
8.9
Recommended by 96% of guests
Value for money8.7
Location rating8.9
Nearest airportKuching International Airport (KCH)
Distance to airport8.0 km
  • Airport transfer

  • Located in heart of Kuching

  • Free Wi-Fi in all rooms!

  • Air conditioning

Select your room
This property is in high demand!Booked 21 times since yesterday | 11 travelers are looking at this property right now
Studio
Studio
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 queen bed
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Superior Twin
Superior Twin
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 single beds
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Standard
Standard
...
  • Room size: 23 m²/248 ft²
  • No Windows view
  • 1 queen bed
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Premier Double Bed
Premier Double Bed
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 queen bed or 1 king bed
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Executive Suite
Executive Suite
...
  • Room size: 48 m²/517 ft²
  • City view
  • 1 king bed
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Superior Queen
Superior Queen
...
  • City view
  • Non-smoking
  • 1 queen bed
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Master Suite
Master Suite
...
  • Room size: 48 m²/517 ft²
  • City view
  • 1 king bed
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Deluxe Double Studio
Deluxe Double Studio
...
  • Room size: 15 m²/161 ft²
  • Shower
  • 1 double bed
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Premier Family
Premier Family
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 queen beds
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Family Room
Family Room
...
  • Room size: 23 m²/248 ft²
  • Shower
  • 2 king beds
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Have a question for Meritin Hotel?

What people love about the property

  • 9.2
    Exceptional

    "Good location ,friendly staff, within Kuching Chinatown"

    kenneth

    |

    April 24, 2018

  • 8.4
    Excellent

    "The staff was wonderful."

    Laily

    |

    May 5, 2018

  • 9.2
    Exceptional

    "Good location, close to everywhere, safe on traveling cost"

    Henny

    |

    September 18, 2017

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More about Meritin Hotel

More about Meritin Hotel

7.6
Very good

"Quite clean and comfortable"

pamela

|

April 11, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

9.2
Exceptional

"Room very very clean, staff very friendly, good location."

HSIAO F.

|

January 20, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

Check-in/Check-out

Check-in from: 02:00 PM
Check-in until: 11:00 PM
Check-out until: 12:00 PM

Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Real reviews from real guests

Agoda Reviews (817)Booking.com Reviews (209)
8.6
/
10
Cleanliness8.9
Facilities7.9
Location8.9
Service8.8
Value for money8.7
Provided by verified guests of Agoda
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All guests (817)
All room types

Show reviews that mention 

Showing 298 verified guest comments
12345
8.0
Excellent
Pek from Malaysia
Family with teens
Premier Family
Stayed 4 nights in December 2018
GOT TWO CONNECTING ROOM INSTEAD OF PREMIER FAMILY ROOM ”
WE RESERVED PREMIER FAMILY ROOM IN EARLY APRIL HOWEVER WERE GIVEN TWO CONNECTING ROOM INSTEAD ON MID OF DEC 18. NOT SURE WHETHER IT IS WORTH OR NOT, BUT WE FELT COMFORTABLE AS 4 PERSON STAYING IN 2 ROOMS INSTEAD OF ONE ORIGINALLY COZ NO LONGER SHARING ONE BATH ROOM AND FACING SPACE CONSTRAINT. NOT MUCH CHOICES FOR BREAKFAST, HOWEVER THE HOTEL IS SURROUNDED OF FOODS! YOU MAY CHOOSE TO EAT KOLO MEE IN MORNING. THANKS MERITIN FOR THE GREAT EXPERIENCE.
Reviewed January 09, 2019
10.0
Exceptional
Siew from Malaysia
Couple
Superior Twin
Stayed 1 night in December 2018
Clean, Affordable and Great Location”
It is definitely a place that i will come back again. The room is spacious and clean, nice bed, nice shower room. I did not expect to be that good. The location is absolutely great, 7eleven is just few walking distance to reach out, and it is near to the Kuching Waterfront.
Reviewed January 02, 2019
8.0
Excellent
CHEE from Malaysia
Couple
Superior Twin
Stayed 2 nights in December 2018
Near city centre but not walking distance”
1. we arrived by morning flight. called in to request for early check in but was informed by a male staff that the hotel rooms were fully booked and could not accomodate our request and was told to check in at 2pm. so we hang around at a mall but when we went to the hotel at 4pm to check in, the room was not ready yet and was told to wait for 30 minutes. we were very tired and got upset. however, a female receptionist was kind enough to change us to another room which was ready after 5 minutes. 2. no light at the dressing table for make up. the pillows are too soft. however, the bed is comfortable. 3. near city but not walking distance to the waterfront and mall but easily get Grabcar. 4. the room.is clean and comfortable but lack of towel rack in the bathroom to hang the towels. BUT OVERALL WE HAD A GOOD STAY.
Reviewed January 02, 2019
Hi Chee, Thank you for sharing your experience here with us. Our busiest time is most often during the holiday seasons, thus we sincerely apologize for your delayed check-in. Thank you so much for your kind understanding and I'm pleased to read that our staff managed to allocate you an available room at their soonest. We do provide a firmer pillow upon request. Please do not hesitate to contact our frontdesk staff should there be anything we can do to make your stay with us more comfortable. We love making our guests happy! Wishing you and your family a great new year ahead. With warm regards, Olivia Ting General Manager
Responded January 05, 2019
Meritin Hotel
8.0
Excellent
See from Malaysia
Business traveler
Executive Suite
Stayed 1 night in January 2019
Spacious Room”
I stayed in the Executive Suites at Level 7, nice view and comfy room with a living room and proper desk to work. If the TV can swing over to the bed area it will be perfect.
Reviewed January 15, 2019
8.0
Excellent
See from Malaysia
Business traveler
Premier Double Bed
Stayed 1 night in January 2019
Good Biz Hotel”
Good location, easy for food. Comfy room and easy to find parking.
Reviewed January 15, 2019
7.6
Very good
Sukianto from Indonesia
Couple
Standard
Stayed 3 nights in January 2019
easily get wet in rainy day”
the hotel didn’t has canopy and bellboy stand by with umbrella so it will easily get wet if its rainy day,.... smell not so good in my bathroom coming from drainage... also hairdryer easily get hot and burned smell... need some improvement this time...
Reviewed January 11, 2019
10.0
Exceptional
patricia from Malaysia
Couple
Premier Double Bed
Stayed 2 nights in June 2018
Good service ”
Clean,good service, good location. Definitely will recommend friends.
Reviewed January 12, 2019
8.8
Excellent
Anthony from Malaysia
Solo traveler
Superior Queen
Stayed 2 nights in December 2018
Great Location and clean”
Location is great and close to many shops, convenient stores and food outlets. Room is clean and provides all basic amenities. Parking is a problem though as they don't have guest parking. You need to find a parking space along the road.
Reviewed January 04, 2019
5.2
wong from Malaysia
Family with young children
Premier Family
Stayed 1 night in December 2018
Not Really Happy with this Hotel”
I booked a Familyroom which is 2 Queen Bed They call me around 2pm to inform the other room is ready, They give us 4 breakfast voucher ,but when we enter the room , there is only one queen bed in the room. I called front desk straight away and they come in to my room to inform me that they overlook on my booking, they should inform me early and they should check early also, They inform me that no room available so they had to put extra bed in my room but i refuse as no space for us to walk or put things, he then said or put only 1 then. Oh then 1 need to sleep on the floor ?? The price of a queen bed room is around 1 hundred plus, my family room is two hundred plus, I not agree with them to put only 2 extra bed in my room. But then he said , the price of the room plus 2 extra bed is more then my family room and they will not charge me for the extra. Oh I fainted , I not comfortable to sleep on the extra bed and I booked for a comfort queen bed not to stay in room with extra bed.
Reviewed January 02, 2019
Hi Wong, Thank you for taking your time in sharing your feedback with us. My deepest regret for all the inconveniences you experienced during your stay here. We were running with full occupancy during the holiday seasons, but nonetheless, our team should have handled this better. Do trust that appropriate actions has been taken to prevent future inconveniences to our other guests. I hope for another opportunity to welcome you back. This time, hosting you with a truly wonderful Meritin stay. With warm regards, Olivia Ting General Manager
Responded January 04, 2019
Meritin Hotel
10.0
Exceptional
Savinee from Thailand
Couple
Studio
Stayed 2 nights in November 2018
Simply marvelous.”
So this is a rather late review albeit a very lengthy one (to compensate for my procrastination). Value for money? Yes, as it was relatively cheaper compared to other hotels, and it was relatively newer as well (less than 5 years old if I'm not mistaken) so you can expect that the walls and paint are all still clean with zero to minimal chips and scrapes. It's located around central town so you're spoiled for choice for food. Also, if you walk down the street (same direction as traffic), you'll see a small Chinese shop that sells a lot of snacks such as bee pang, kueh ning gao (some flat moon-shaped bread with fillings inside) amidst a plethora of other foods. Cleanliness was second to none. Towels (3 each) and pillows smelled fresh. Shirlyn and Mr. Roger deserve recognition here. Facilities were impeccable. Toilet was large enough and shampoo/soaps were plentiful. Would write more but there's a limit.
Reviewed December 03, 2018
Hi Savinee, Thank you for taking your time in writing us a wonderful review. I truly enjoyed reading your experience here at Meritin and I wish you could write more as well:) Thank you for all the compliments on our hotel, staff and services. Indeed you're right, we're situated along the food hub in Kuching city. I hope you did managed to try most of our local delicacies during your stay here. Thank you for noticing the sincere dedication from our staff team. I can vouch that both Shirlyn and Roger will be estatic with sheer joy when I share your feedback with them shortly. We sure look forward to your returning, hopefully soon. We loved having you here! In meantime, we wish you and your family a joyous Christmas and every good wish for New Year 2019! With warm regards, Olivia Ting General Manager
Responded December 17, 2018
Meritin Hotel
10.0
Exceptional
Gerald from Malaysia
Solo traveler
Standard
Stayed 2 nights in November 2018
Model Hotel Staff”
Front desk is well manned by Peggy and Joy who would welcome you with a warm smile and very knowledgeable when I had a minor issue with a separate Agoda booking. The room floors were meticulously handled by Priscilla who made sure each room was properly cleaned. She even provided good conversation when i went back while my room was being cleaned . Overall very much value for money and excellent in everything.
Reviewed November 11, 2018
Hi Gerald, Thank you so much for your wonderful compliments on our hotel, staff and services. I'm amazed that you remembered the names of our staff team! We are truly grateful to have them on our team and I am delighted to read that they were able to make your stay here so wonderfully memorable. I am very sure that your review will have them smiling for weeks to come! We loved having you here and we look forward to having you back again for another memorable stay...perhaps longer this time?
Responded November 23, 2018
Meritin Hotel
8.4
Excellent
Kelvin from Malaysia
Solo traveler
Superior Queen
Stayed 3 nights in November 2018
Exceeded expectations”
It is such a great hotel in Kuching, the management is well trained & professional. Where you have special requests such as changing room, they would follow up closely & get it done for you immediately. The hotel is cleaned & comfortable especially the “smile” from the hotel manager (lady) & the entire team, definitely worth for the money & I had a pleasant stayed. Good job & keep it up Meritin’s team. Thank you.
Reviewed November 05, 2018
9.2
Exceptional
YEW from Malaysia
Couple
Studio
Stayed 4 nights in December 2018
Superb location, cleanliness, value ”
Pros are in subject. Located within walking proximity to most tourist attractions n famous eateries, & room is reasonably priced. Cons: room size smaller than expected, don’t expect a room with a nice view as it is in the city, we got a polite reminder at 1130am that check out was at 12pm, it was a first time for me so I found it strange. Generally, we enjoyed our stay
Reviewed December 25, 2018
8.8
Excellent
Dixon
Business traveler
Superior Queen
Stayed 2 nights in October 2018
Excellent”
Location is very convenient within walking distance in the city. Staff friendly. However, for those driving own vehicle will have difficulties finding a parking space (public lot) near hotel. There are no parking lot for hotel guest. The breakfast food could be improve better for the value of the room rate we paid.
Reviewed October 13, 2018
Dear Dixon. Greetings from Meritin Hotel. Thank you for your positive review. Indeed we are lucky that our hotel is situated at Padungan street which is one of the oldest street selling lots of local delicacies. Parking space is available too behind the hotel or opposite the hotel, As for the breakfast menu, we will try to keep improving . I hope this will not differ you from staying with us. Hope to see you soon during your next visit to Kuching. Warmest Regards, Priscilla Yap Hotel Manager
Responded October 16, 2018
Meritin Hotel
8.8
Excellent
LIW from Brunei Darussalam
Solo traveler
Standard
Stayed 2 nights in August 2018
Friendly hotel staffs”
Upgraded to a different room but room is quite small. Not an issue since i’m a solo traveller during that trip. Easy to find places to eat around the vicinity of the hotel. Hotel staffs are really friendly and helpful
Reviewed August 22, 2018
Dear UW, Greetings from Meritin Hotel. Thank you for your wonderful review. We are delighted to read from your review that you are satisfied with our hospitality. We are blessed to be surrounded by lots of famous local specialties. We hope for another opportunity to welcome you again on your next visit to Kuching. Warmest Regards, Priscilla Yap Hotel Manager
Responded August 22, 2018
Meritin Hotel
8.4
Excellent
Liviani from Indonesia
Couple
Superior Queen
Stayed 1 night in August 2018
Strategic Base Camp to Explore Kuching”
Meritin is strategically located in Kuching, near eateries. The hotel is relatively new. All staff (not only front office) will greet you whenever they meet you. Room is clean. But TV channel has limited option. We stayed at room #413 (Superior Queen) for 3 nights. We had few agitated incident during our stay. When we checked in, the access card can not open the door. On the second day, the power just cut off in our room only when we were watching TV but the hotel did not experienced black out. And also the temperature of shower is very sensitive, hardly to get nice temperature for shower, if not too hot, it is just cold shower.
Reviewed August 16, 2018
Dear Liviani, Greetings from Meritin Hotel. Thank you for your comments on our hospitality. I deeply regret and sorry of your experience on the access card and the power cut off. It has never happen before, We will always try our utmost best to make your stay a pleasant one. We hope we will have the opportunity to welcome you back again on your next visit to Kuching. Thank You Regards. Priscilla Yap Hotel Manager
Responded August 17, 2018
Meritin Hotel
9.2
Exceptional
Andrew from Malaysia
Solo traveler
Studio
Stayed 2 nights in July 2018
I'll be back.”
Coming from Kalimantan hotels, this was a pleasant surprise. The staff all speak English, for a start. My studio room was small but clean and with a good view. Breakfast was more Western than in Indonesian hotels. Made a nice change.
Reviewed July 30, 2018
Hi Andrew, Thank you for your wonderful feedback on our hotel, staff and services. It was a real pleasure having you here with us. We can't wait to have you back soon! With warm regards, Olivia Ting General Manager
Responded September 11, 2018
Meritin Hotel
8.0
Excellent
sock from Malaysia
Family with teens
Premier Double Bed
Stayed 1 night in January 2019
Overall the hotel is very comfortable but a bit noisy environment.”
Kindly upgrade the ventilation system especially washroom because it created very noisy sound at night. It will disturbing room guest to sleep. Thank you.
Reviewed January 11, 2019
6.8
Good
LEANG from Singapore
Couple
Standard
Stayed 2 nights in January 2019
Good if you are looking for a budget stay”
No bad comments about this hotel - as this is what we paid for. My assigned room has no windows, hair dryer wasn't working. Location is not bad, but not close to the big shopping mall.
Reviewed January 06, 2019
10.0
Exceptional
Norain from Malaysia
Family with young children
Premier Family
Stayed 2 nights in December 2018
Exceptional”
Very good hotel
Reviewed December 31, 2018
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