Meritz Hotel
Meritz Hotel
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Excellent
Location
8.8
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Meritz Hotel

Excellent location
Stay in the heart of Miri - See what's nearby
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Very good
From 3112 reviewsSee what guests said
7.8
Recommended by 82% of guests
  • Airport transfer

  • Heart of the city

  • Air conditioning

  • Daily housekeeping

Room choices
7.9
Very good
Room comfort & quality
Don't miss out!8 travelers are looking at this property right now | 26 travelers have booked today.
Grand Deluxe
Grand Deluxe
...
  • City view
  • 36 m²/388 ft²
  • 3 single beds
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Superior
Superior
...
  • City view
  • 35 m²/377 ft²
  • 1 king bed
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Family 2-Bedroom Suite
Family 2-Bedroom Suite
...
  • City view
  • 60 m²/646 ft²
  • 1 king bed
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Deluxe
Deluxe
...
  • City view
  • 38 m²/409 ft²
  • 2 single beds
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Superior Room Only
Superior Room Only
...
  • City view
  • 35 m²/377 ft²
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Deluxe Single
Deluxe Single
...
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    Grand Deluxe Room, 1 King Bed
    Grand Deluxe Room, 1 King Bed
    ...
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      Superior Room Only
      Superior Room Only
      ...
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        Basic Double/Twin
        Basic Double/Twin
        ...
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          DELUXE ROOM, 1 King Bed
          DELUXE ROOM, 1 King Bed
          ...
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            More about Meritz Hotel

            More about Meritz Hotel

            An overview

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What they offer

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            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Guest policies

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            Some helpful facts

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            Real reviews from real guests

            Agoda Reviews (3112)Booking.com Reviews (971)
            7.8
            Very good
            Read reviews from:
            Cleanliness7.6
            Facilities7.2
            Location8.8
            Room comfort and quality7.9
            Service7.5
            Value for money7.6
            Provided by verified guests of Agoda
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            Room type
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            Showing 2316 verified guest comments
            12345
            4.0
            Ng from Malaysia
            Family with young children
            Superior
            Stayed 1 night in July 2018
            Acceptable”
            The cleanliness is terrible, the toilet bowl is not clean, room is full of dust, no room slipper, no laundry bag. Room is smelly.
            Reviewed July 21, 2018
            7.6
            Very good
            Pei from Brunei Darussalam
            Solo traveler
            Superior Room Only
            Stayed 1 night in July 2018
            Good location ”
            Good location but a basic hotel. Can’t find any room slippers, bit outdated and run down.
            Reviewed July 17, 2018
            10.0
            Exceptional
            Siti from Brunei Darussalam
            Family with young children
            Superior Room Only
            Stayed 1 night in June 2018
            Exceptional”
            Great location , good facilities and clean room . Highly recommend for families with kids . Staff are friendly and helpful
            Reviewed July 12, 2018
            10.0
            Exceptional
            Siti from Brunei Darussalam
            Family with young children
            Superior Room Only
            Stayed 1 night in June 2018
            Exceptional”
            Great location , good facilities and clean room . Highly recommend for families with kids . Staff are friendly and helpful
            Reviewed July 12, 2018
            8.0
            Excellent
            Ishak from Malaysia
            Family with young children
            Superior Room Only
            Stayed 2 nights in April 2018
            One Stop Shopping Theraphy”
            As we are the frequent travellers to Miri, for convenience sake should we want to shop, we would choose this hotel as the selections of brands are much better than the other shopping complex, I can make up my sleep while my family members do their shopping. Nothing great to shout but decently managed hotel and value for money.
            Reviewed July 11, 2018
            7.6
            Very good
            Aniqah from Brunei Darussalam
            Family with young children
            Superior Room Only
            Stayed 1 night in July 2018
            Great”
            Great
            Reviewed July 11, 2018
            5.6
            siti
            Solo traveler
            Superior Room Only
            Stayed 2 nights in July 2018
            Above average”
            theres a cockroach inside my tub. a living one and it cannot get out from the tub. ughh. and i have to call housekeeping twice to get my room cleaned. once during noon and second one at night. so my room is finaly clean after 8pm. bed is super comfortable tho. room is spacious. staff is helpful. when the housekeeper finaly came to my room to clean, they were fast and thorough just i dont understand why i need to even call in the first place to get my room cleaned and i have to call twice some more. front desk staff are also nice. location is great.
            Reviewed July 10, 2018
            7.2
            Very good
            Yi from Malaysia
            Family with young children
            Superior Room Only
            Stayed 2 nights in July 2018
            Great location, missing a lot of important bits ”
            Location is great. Hotel is clean, staff friendly, pool was great. However, one room had no hot water in the shower. One room had no hair dryer. Fridge only works when the key card is in. No bedroom slippers. No internet despite the front desk assuring me that there was free open WiFi. No channel with WORLDCUP!!! So, makes me feel that we should try a different hotel for the price. Hotel needs to look into the small details....
            Reviewed July 09, 2018
            8.4
            Excellent
            Hj from Brunei Darussalam
            Family with young children
            Superior Room Only
            Stayed 1 night in July 2018
            Good but not too good”
            hotel location is good but the wi-fi connection cannot reach to the room.
            Reviewed July 09, 2018
            4.8
            Zulazmi from Brunei Darussalam
            Couple
            Superior Room Only
            Stayed 1 night in July 2018
            Service facility”
            Airconditioning not satisfied and wifi service are not good
            Reviewed July 04, 2018
            10.0
            Exceptional
            MUHAMMAD from Brunei Darussalam
            Couple
            Superior Room Only
            Stayed 1 night in June 2018
            Convenient. Perfect location.”
            very like the location, connected with the big shopping mall. Furthermore, there is a new supermarket at the basement just newly opened, easy to get the essential needs.
            Reviewed July 04, 2018
            8.4
            Excellent
            hj from Brunei Darussalam
            Family with young children
            Superior Room Only
            Stayed 1 night in September 2017
            mall next to hotel”
            mall next to hotel
            Reviewed July 02, 2018
            8.4
            Excellent
            hj from Brunei Darussalam
            Couple
            Superior Room Only
            Stayed 1 night in December 2017
            mall next to hotel”
            mall next to hotel
            Reviewed July 02, 2018
            2.8
            Grace from Brunei Darussalam
            Family with young children
            Superior Room Only
            Stayed 1 night in June 2018
            No chance given anymore to this hotel - Should rank as 1 star!”
            To all who's trying to seek opinion about this hotel as a first time stay or consideration of giving another try after before bad experiences, please my sincere advice is DO NOT TRY. it's my worst stay ever after so many countries or places or in miri. Agoda, please revise this hotel stars rating to prevent hope & it's actual quality.To support my bad review why its giving me such experiences start from the lift door open. carpet was full of foods stain and roof or area smell of mold and can be seen around easily. I am staying and plan the trip with my small family, wife and infant below 2yrs old for her swimming trip which we promised. along the way to room, saw eaten left over foods plate outside of door which is normal however to our surprised its still there lying for 2 days.swimming pool was a horror as its full of algae and dark green water. they should have place a signage to inform people if its under maintenance or whatsoever. it really disappoint my family. my room 918.
            Reviewed June 28, 2018
            5.2
            Joe from Malaysia
            Family with young children
            Superior Room Only
            Stayed 2 nights in June 2018
            1st time and my last”
            Very very run down 4 stars hotel. Needless to say much, it's a disaster. Cheap bed, cheap fridge, dirty toilet...
            Reviewed June 27, 2018
            8.4
            Excellent
            agatha from Malaysia
            Business traveler
            Superior
            Stayed 2 nights in May 2018
            Excellent”
            Good hotel at a very strategic and convenience place
            Reviewed June 26, 2018
            6.0
            Haji from Brunei Darussalam
            Family with young children
            Superior Room Only
            Stayed 1 night in June 2018
            Relax”
            Relax shopping and enjoy
            Reviewed June 26, 2018
            7.6
            Very good
            Wong from Malaysia
            Family with young children
            Superior Room Only
            Stayed 1 night in June 2018
            Improve the Swimming Pool Defect.”
            During the stay at this hotel, we feel disappointed with the swimming pool condition. Lot the small tiles are drop-off and it might cause an accident to the kids or other users. Hope the hotel management should improve the conditions immediately.
            Reviewed June 25, 2018
            6.0
            Mohamad from Brunei Darussalam
            Family with young children
            Superior
            Stayed 1 night in April 2018
            Above average”
            can smell cigarettes inside the room even though I request non smoking. car park always full for hotel guest.
            Reviewed June 25, 2018
            10.0
            Exceptional
            Jessica from Malaysia
            Family with teens
            Superior Room Only
            Stayed 1 night in June 2018
            Exceptional”
            Carpet musb be replace with the new ones..
            Reviewed June 24, 2018
            12345
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