Meritz Hotel
Meritz Hotel
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"Room was good and spacious."

Mohd A.

May 14, 2018

Superior - Guestroom Meritz Hotel
Superior - Guestroom
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Lobby Meritz Hotel
Lobby
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Interior view Meritz Hotel
Interior view
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Interior view Meritz Hotel
Interior view
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Excellent
Location
8.8
See all 50 photos Meritz Hotel
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Meritz Hotel

Excellent location
Stay in the heart of Miri - See what's nearby
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Very good
From 3314 reviewsSee what guests said
7.8
Recommended by 82% of guests
  • Airport transfer

  • Heart of the city

  • Air conditioning

  • Daily housekeeping

Room choices
7.9
Very good
Room comfort & quality
This property is in high demand!Booked 13 times in the last 24 hours | 10 travelers are looking at this property right now
Grand Deluxe
Grand Deluxe
...
  • City view
  • 36 m²/388 ft²
  • 2 single beds
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Superior
Superior
...
  • City view
  • 35 m²/377 ft²
  • 1 king bed
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Family 2-Bedroom Suite
Family 2-Bedroom Suite
...
  • City view
  • 60 m²/646 ft²
  • 1 king bed
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Deluxe
Deluxe
...
  • City view
  • 38 m²/409 ft²
  • 2 single beds
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Superior Room Only
Superior Room Only
...
  • City view
  • 35 m²/377 ft²
  • 2 single beds or 1 queen be...
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Deluxe Single
Deluxe Single
...
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    Superior Room Only
    Superior Room Only
    ...
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      Basic Double/Twin
      Basic Double/Twin
      ...
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        DELUXE ROOM, 1 King Bed
        DELUXE ROOM, 1 King Bed
        ...
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          Suite Two Bedrooms
          Suite Two Bedrooms
          ...
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            More about Meritz Hotel

            More about Meritz Hotel

            "The room was nice & the bed was comfortable."

            Reviewed April 2, 2018

            Priscilla from Malaysia

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            Family with young children

            An overview

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What they offer

            "It was a comfortable & good stay ."

            Nowshat from Brunei Darussalam

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            Family with young children
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            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Announcements

            From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

            Real reviews from real guests

            Agoda Reviews (3314)Booking.com Reviews (1000)
            7.8
            Cleanliness7.6
            Facilities7.2
            Location8.8
            Room comfort and quality7.9
            Service7.5
            Value for money7.6
            Provided by verified guests of Agoda
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            Showing 2371 verified guest comments
            12345
            8.8
            Excellent
            Mei from Malaysia
            Solo traveler
            Superior Room Only
            Stayed 1 night in September 2018
            Super spacious and cozy for superior room! ”
            The WiFi internet access was very fast and the provided tv shows are entertaining for me to watch in cozy room. Good for business travellers who need internet and leisures at the same time. Just that need more improvement on the cleanliness: 1. the kettle seems rusty and not cleanly washed before another use 2. mold at the cup holder in the bathroom. 3. the stains at the bathtub (seems hardened substances that can't be removed).
            Reviewed September 19, 2018
            6.4
            Good
            Arif from Brunei Darussalam
            Family with teens
            Superior Room Only
            Stayed 1 night in September 2018
            not worth the price and run down”
            Came back after when it was first opened. Really disappointed in the service; aircon didn't work (had to call the reception twice before someone to come to fix), fridge not working (was not repaired at all), was offered to change room but it was already late in the evening. The room was run down, only one set of towel was given (low quality and old), Wi-Fi is still not available in the room for free or easily (had to ask for a modem! who talks about modems nowadays). Don't know what else to add since there are so many little things. Thanks Meritz for showing me NOT to go there again.
            Reviewed September 19, 2018
            8.0
            Excellent
            Rina from Brunei Darussalam
            Family with teens
            Family 2-Bedroom Suite
            Stayed 1 night in September 2018
            Very good”
            Convenient and breakfast was great.
            Reviewed September 19, 2018
            8.4
            Excellent
            Sammy from Brunei Darussalam
            Family with young children
            Superior Room Only
            Stayed 1 night in September 2018
            Excellent”
            Room not being clean well. Room services is friendly and good. Reception is friendly and helpful (except for a few that doesnt know how to smile).
            Reviewed September 18, 2018
            8.4
            Excellent
            Sahrudi from Brunei Darussalam
            Family with young children
            Superior Room Only
            Stayed 1 night in September 2018
            Overall pleasant stay. I m glad it's a none smoking hotel. ”
            Although the bed could have been cleaner as there are bloody stains when the covers are lifted. Only found out on the last day of check out.
            Reviewed September 17, 2018
            8.0
            Excellent
            Mrs. from Brunei Darussalam
            Family with young children
            Superior Room Only
            Stayed 1 night in September 2018
            comfortable stay”
            enjoyed my stay children friendly however the wifi needs to be upgraded some of the times i couldnt connect to the hotel wifi
            Reviewed September 17, 2018
            10.0
            Exceptional
            Mahendran from Malaysia
            Business traveler
            Superior Room Only
            Stayed 1 night in September 2018
            Exceptional”
            Comfortable room. Connected to mall. Excellent service. However facilites in the bathroom needs to be fixed i.e. tap at sink & knob for shower.
            Reviewed September 16, 2018
            10.0
            Exceptional
            Hazrin from Brunei Darussalam
            Family with young children
            Superior Room Only
            Stayed 1 night in September 2018
            Nice hotel”
            Big space, near to mall
            Reviewed September 16, 2018
            7.2
            Very good
            Zolkernain from Brunei Darussalam
            Group
            Superior
            Stayed 1 night in September 2018
            Very good”
            Wifi connection could be better.. please improve on that
            Reviewed September 14, 2018
            8.8
            Excellent
            Shahrizal from Brunei Darussalam
            Family with young children
            Superior
            Stayed 1 night in March 2018
            Best Hotel”
            i would like to recommend for this hotel!!!
            Reviewed September 14, 2018
            8.8
            Excellent
            Nur from Brunei Darussalam
            Family with teens
            Superior Room Only
            Stayed 1 night in September 2018
            Excellent”
            Checked out less than a minute. Hassle free most of the checking in and out.
            Reviewed September 12, 2018
            3.2
            Rafidah from Brunei Darussalam
            Family with young children
            Superior
            Stayed 1 night in September 2018
            Frustrated”
            •Upon check-in, We had to wait for over 1 hour because the system was down •Room is full with cigarette smell for non-smoking room (I stayed with a baby which obviously not good for her) •wifi - couldnt connect at all (provides OPEN connection = everyone can connect = limited users, hence, no connection for me •breakfast - went for breakfast at 8.30 am, the food was already finished & what make it worsen was slow top up of the food by the management.
            Reviewed September 11, 2018
            8.8
            Excellent
            Isma from Brunei Darussalam
            Family with young children
            Superior Room Only
            Stayed 1 night in September 2018
            Excellent”
            Wifi so bad...
            Reviewed September 11, 2018
            7.2
            Very good
            Muhammad from Malaysia
            Family with young children
            Superior Room Only
            Stayed 2 nights in September 2018
            Hotel Managent Fails to fullfill customer request”
            I've already book in Agoda a week before arrived but when we check in,they said all rooms fully booked by walk-in customer. That's not suppose to happen, hotel managent should aware, taking serious & give first priority for those who paid booked.Well, they serve us better room because of their faulty. We hope, hotel management can improve better service.
            Reviewed September 11, 2018
            7.2
            Very good
            Simaa from Brunei Darussalam
            Couple
            Superior Room Only
            Stayed 1 night in September 2018
            Dissapointing”
            Rooms is spacious and luxury, but no maintenance at all! Very disappointing! Aircond was leaking, bathtub looks dirty and furniture(+hangers) are very dusty!
            Reviewed September 10, 2018
            8.4
            Excellent
            Norandini from Brunei Darussalam
            Family with young children
            Superior Room Only
            Stayed 1 night in September 2018
            Everything was good”
            Will come back here again..
            Reviewed September 10, 2018
            10.0
            Exceptional
            Hazrin from Brunei Darussalam
            Family with young children
            Superior Room Only
            Stayed 1 night in August 2018
            Nice”
            Room very spacious, located within the mall itself
            Reviewed September 09, 2018
            7.6
            Very good
            yong from Brunei Darussalam
            Solo traveler
            Superior Room Only
            Stayed 1 night in August 2018
            Worth the money”
            Great location and friendly staff but kinda bad luck his time... had to switch rooms a few times due to wrong room and aircon hot... but the staff was quick to response n nice
            Reviewed September 05, 2018
            6.8
            Good
            Nessa from Malaysia
            Group
            Superior Room Only
            Stayed 1 night in September 2018
            Overall is ok”
            The bathroom sink is yellowish and the toilet were blocked sometimes. Nice city view from swimming pool on rooftop. Walk distance next to Bintang Megamall where u can shopping and watch movie.
            Reviewed September 05, 2018
            8.4
            Excellent
            Abdul from Brunei Darussalam
            Family with young children
            Superior Room Only
            Stayed 1 night in July 2018
            Great Place”
            Great to live with nice view and strategic location
            Reviewed September 04, 2018
            12345
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