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Mitsui Garden Hotel Kumamoto
1-20 Konyaima-machi, Chuo-ku, Kumamoto, Kumamoto, Kumamoto, Japan, 860-0012 - See map
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Kumamoto, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Kumamoto Castle. This 3.5-star property features restaurant to make your stay more indulgent and memorable.
Highlights
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Facilities
Car park
Free Wi-Fi in all rooms!
Luggage storage
Contactless check-in/out
Laundry service
Safety deposit boxes
nice hotel”
Nice location where it's close to kumamoto castle and shopping street where you can find nice restaurants and shops. Airport bus is about 4 mins walk, so really convenient located. Hotel is very nice with Kumamoto bears around which I am sure will have to take pictures with. Room is clean and nice, hotel staffs were friendly and helpful. They tried to help you and answer your questions to the best they can.
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Dear Sir / Madam, Thank you for staying with us and for your kind review and recommendation. Appreciate your valuable feedback. We are looking forward to welcoming you on your next stay with us. Mitsui Garden Hotel Kumamoto Front Manager
Excellent service”
I was welcomed with a warm heart, politeness and smile at reception. Staff would bow to customers there. Room is clean and tidy. Breakfast is yummy. The miso soup and dumpling いきなり団子 are outstanding. I drank the tap water in room, Kumamoto water is pure and sweet !!! Impressive!! Hotel provides eco service which is good to environment 優しいね。Definitely will come back :) thank you.
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Dear Sir / Madam, Thank you for staying with us and for your kind review and recommendation. Appreciate your valuable feedback. Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us. Mitsui Garden Hotel Kumamoto Front Manager
Great Hotel in a good location”
We spent 4 nights here recently and enjoyed it. Staff were helpful and friendly with reasonable english skills and the room was comfortable and of a good size (for Japan). Breakfast had a good variety of Japanese and Western foods and some local specialties to try too. Only a 200 metres from a Tram stop that takes you to the JR Station and a short walk to the main shopping/dining district too. Definitely will stay here again on our next visit.
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Thank you for your stay at Mitsui Garden Hotel Kumamoto for your recent stay in Japan. We have read your comments about the hotel and we greatly appreciate that you took the time to write them. We are very glad to read that you enjoyed our convenient location and our hotel hospitality. The location is also very close to the fantastic area where many Japanese restaurants and shops are there so that you can enjoy eating and shopping. We take a good notice of your feedback regarding our breakfast which is combines a variety of western and healthy Japanese dishes to start lovey day. We hope you will try their wonderful dishes for your next visit. Your feedback is highly appreciated and we look forward to welcoming you back to the Mitsui Garden Hotel Kumamoto once again. Mitsui Garden Hotel Kumamoto Front Manager
Exceptional”
The staff was so nice to help us to change to a bigger room for the three of us. The room was spacious and clean. The location is good where restaurants and convenience stores are within walking distance. There is a bus stop right in front of the hotel. And the main bus station is also not far. Overall, we had a good experience at the hotel.
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Thank you for your stay at Mitsui Garden Hotel kumamoto and sharing your evaluation. We are pleased to hear that you were satisfied our service. We are proud to get a good score from you. We look forward to welcoming you back to the Mitsui Garden Hotel kumamoto once again. Mitsui Garden Hotel kumamoto Front Office Manager
Good place to stay in Kumamoto ”
We got the place with a last minute discounted price. Was trying to book Dormy Inn Kumamoto since it has its own hot springs but it was full. Ended up is a pretty decent stay, with a famous fried pork chop restaurant within a walking distance of less than 5 minutes. Parking costs 1,100 yen for a day and you have to take the car out when you check out. So if you want to walk around the city you have to find somewhere to park. The wifi is good and hotel facilities are all up to standard.
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Thank you for your stay at Mitsui Garden Hotel Kumamoto and sharing your evaluation. We are pleased to hear that you were satisfied our service. We are proud to get a good score from you. We look forward to welcoming you back to the Mitsui Garden Hotel Kumamoto once again. Mitsui Garden Hotel Kumamoto Front Office Manager
Wonderful stay ”
Mitsui Gardens made our stay in Kumamoto wonderful. The hotel is centrally located to everything we need. Restaurants, coffee shops or drugstores are within walking distance. The hotel is clean and the staffs are helpful .
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Thank you for staying with us and your kind review and recommendation. We appreciate your valuable feedback. We are looking forward to your visit again in near future. Mitsui Garden Hotel Kumamoto Front Manager
Exceptional”
The room is clean and equipped well. It's small but it's normal in Japan. The staff is very helpful. The parking lot in the hotel was full and the staff guided us to the parking lot nearby and taught us how to park and pay.
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Dear Sir / Madam, Thank you for staying with us and for your kind review and recommendation. Appreciate your valuable feedback. We are looking forward to welcoming you on your next stay with us. Mitsui Garden Hotel Kumamoto Front Manager
Nice Hotel with carpark”
Staffs are nice and hotel is clean. Near to shopping center. There is parking near hotel but it always full, they will lead you to park at a place that only 10 minutes walk.
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Dear Sir / Madam, Thank you for staying with us and for your kind review and recommendation. Appreciate your valuable feedback. Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us. Mitsui Garden Hotel Kumamoto Front Manager
You can’t expect more at this price.”
The experience was good even though I just stayed for one night. The room and hotel, in general, clean, tidy, and comfortable. The concierge provided good service with courtesy and smile. The breakfast was goo d too! Although it does not have a lot of choices, the foods are tasty. I don’t have any complaints about this stay while I just stayed for a night and they provided an exceptional service. Worth to try!
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Dear Sir / Madam, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us: and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us. Mitsui Garden Hotel Kumamoto Front Manager
Good hotel and location”
Location was convenient to the tram, restaurants, shops and Kumamoto Castle. The rooms were clean and comfortable and staff were incredibly friendly and helpful.
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Thank you for your stay at Mitsui Garden Hotel kumamoto and sharing your evaluation. We are pleased to hear that you were satisfied our service. We are proud to get a good score from you. We look forward to welcoming you back to the Mitsui Garden Hotel kumamoto once again. Mitsui Garden Hotel kumamoto Front Office Manager
Very nice hotel”
Hotel staffs are very nice, nice room, very clean, neat and tidy. Location is acceptable. Must choose this hotel again.
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Dear Sir / Madam, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us. and appreciate your valuable feedback on our rooms and amenities as well as our services. We have been trying all our best to provide excellent service to every customer who visit here in happily with comfortable stay. Your valuable feedback is highly valued by us and is very important for the hotel to keep improving our service quality. Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us. Mitsui Garden Hotel Kumamoto Front Manager
Exceptional”
The staff was really nice and helpful and the cleanliness of our room was always up to standard. The air-conditionar not cold during mid-night and morning time, keep sweating during sleep.
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Dear Sir / Madam, Thank you for staying with us and your kind review and recommendation. We appreciate your valuable feedback. We are looking forward to your visit again in near future. The air conditioners in this hotel is centrally controlled. So we cannot manipulate them in each. When you feel hot, please turn off the air conditioner. In the end, we are sorry for the late reply. Mitsui Garden Hotel Kumamoto Front Manager
Good service ”
Hotel staffs are very nice, nice room, very clean, neat and tidy. Location is acceptable. Must choose this hotel again.
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Dear Sir / Madam, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us. and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us. Mitsui Garden Hotel Kumamoto Front Manager
Best choice of hotel near kumamoto shotengai”
This was my second stay at this hotel. The cleanliness of the room is spotless as always and the staffs were very helpful.
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Dear Sir./Madam Thank you for choosing Mitsui Garden Hotel Kumamoto. We glad to hear you had satisfied to staying with us. We will continue to serve everyone for their " memorable hotel" We are waiting for your next use. Thank you for your post. Mitsui Garden Hotel Kumamoto Front Manager
Nice and clean”
Room amenities are good. Staff very friendly and helpful. Close to the shopping streets and the castle. Very convenient!
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Dear Sir / Madam, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us: and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us. Mitsui Garden Hotel Kumamoto Front Manager
Very helpful Reception staff”
We had to change our flights due to COVID19. The reception staff were exceptional in their customer service. Holding on to calls to the airlines for a long time until we got through and speaking on our behalf as we do not speak Japanese. Thank you.
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Dear Sir / Madam, Thank you for staying with us and your kind review and recommendation. We appreciate your valuable feedback. We are looking forward to your visit again in near future. In the end, we are sorry for the late reply. Mitsui Garden Hotel Kumamoto Front Manager
Nice stay at Kumamoto”
Location is good, 5 mins to city tram station and Shimotori shopping area with eatery around. Room is small, though sufficient for our stay. I especially love the shampoo and conditioner provided.
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Dear Sir / Madam, Thank you for staying with us and for your kind review and recommendation. Appreciate your valuable feedback. We are looking forward to welcoming you on your next stay with us. Mitsui Garden Hotel Kumamoto Front Manager
Conveniently Located Hotel”
If you are driving and looking for a carpark, the hotel has a rotary lift carpark system. It is not free but it's affordable. You can leave the car and walk to the nearby shopping streets in the evening. It's a mere 10 mins walk to get there. Breakfast is a good spread with local dishes explained on a small card in front of the dishes. Rooms are kept tidy at all times with very polite and hardworking house-keeping staffs! There's also a huge Kumamon sitting on the sofa of the hotel lobby. Good for a keepsake picture!
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Dear Sir / Madam, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us: and appreciate your valuable feedback on our rooms and amenities as well as our services. We prepare a breakfast buffet with a varieties of 30 Japanese and Western style dishes. They include local Kumamoto dishes made from locally sourced ingredients for guests to enjoy. Also,the Kuma-mon sitting on a lobby sofa is limited one, Please take a photo. For the Kuma-mon lover, We recommend stay at Kuma-themed room. There also is Kuma-mon in the room. Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us. Mitsui Garden Hotel Kumamoto Front Manager
Exceptional”
Very convenient location. Neat, tidy and cosy room. 2 luggage can be opened at the same time. The staff is friendly, nice and helpful. Highly recommended
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Dear Sir / Madam, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us: and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us. Mitsui Garden Hotel Kumamoto Front Manager
kumamoto~ nice location”
got 2 free kumamoto gifts from hotel by uploading photo to SNS. overall stay was good, walking distance to a newly open shopping mall & castle.
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Dear Sir / Madam, Thank you for staying with us and your kind review and recommendation. We appreciate your valuable feedback. We are looking forward to your visit again in near future. Mitsui Garden Hotel Kumamoto Front Manager