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Movenpick Mactan Island Cebu
Movenpick Mactan Island Cebu
Movenpick Mactan Island Cebu
Movenpick Mactan Island Cebu
Movenpick Mactan Island Cebu
Movenpick Mactan Island Cebu
Movenpick Mactan Island Cebu

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8.3

Excellent

3,524 reviews

3,524 reviews

Beach56
Housekeeping52
View47
See map

8

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Temple of Leah 11.6 km
Ayala Center 13.0 km
Casa Gorordo Museum 13.1 km
Fort San Pedro 13.1 km
Yap Sandiego Ancestral House 13.2 km
Basilica De Sto. Nino 13.4 km
Magellan's Cross 13.5 km
Colon Street 13.8 km
Taoist Temple 15.1 km
Tops Lookout 18.0 km
Nearby landmarks
Movenpick Resort 20 m
Shangrila's Mactan Ocean Wing 400 m
BE Resorts Mactan 480 m
Shangrila Mactan Shuttle Parking 560 m
Chateau By The Sea 560 m
Mactan Shrine 950 m
Seven Eleven 1.0 km
Sutukil Seafood Market 1.1 km
Shopwise 1.2 km
Dentist 1.6 km

Movenpick Mactan Island Cebu

Punta Engaño, Lapu-Lapu, Mactan Island, Cebu, Philippines, 6015 - See map

In addition to the standard of ALLSAFE, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Mactan Island part of Cebu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Basilica De Sto. Nino. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Excellent food & dining

ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Bicycle rental

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Hot tub

Kids club

Front desk [24-hour]

BBQ facilities

Your dates are popular among travelersUsers are booking a place in Cebu every 2 minutes on Agoda.com
Value for money7.8
Distance to city center20. Km
Location rating8.0
Nearest airportMactan-Cebu International Airport (CEB)
Distance to airport4.8 km

Rooms available at Movenpick Mactan Island Cebu

Excellent
Room comfort & quality

8.3

Deluxe Room with Ocean View
...
  • Room size: 33 m²/355 ft²
  • Balcony/terrace
  • 1 king bed or 2 single beds
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Superior King Bed Room
...
  • Room size: 33 m²/355 ft²
  • Balcony/terrace
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Deluxe Room
...
  • Room size: 33 m²/355 ft²
  • Balcony/terrace
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Executive Suite
...
  • Room size: 48 m²/517 ft²
  • Balcony/terrace
  • 1 king bed and 1 sofa bed
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Presidential Suite
...
  • Room size: 125 m²/1345 ft²
  • Balcony/terrace
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Executive Suite Sea View
...
  • Room size: 48 m²/517 ft²
  • Balcony/terrace
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Family Suite - Two Bedroom Ocean View
...
  • Ocean view
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Executive Room
...
  • Room size: 33 m²/355 ft²
  • Balcony/terrace
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Superior Twin Room
...
  • Room size: 33 m²/355 ft²
  • Balcony/terrace
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Deluxe King Room
...
  • Room size: 33 m²/355 ft²
  • Balcony/terrace
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Movenpick Mactan Island Cebu?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Movenpick Mactan Island Cebu?

A stay at Movenpick Mactan Island Cebu also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Movenpick Mactan Island Cebu has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Cebu with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Movenpick Mactan Island Cebu?

Start your mornings right, with the continental and buffet breakfast options offered at Movenpick Mactan Island Cebu. Adults can enjoy breakfast offered with an additional charge of 1200 PHP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Movenpick Mactan Island Cebu?

Movenpick Mactan Island Cebu features 3 on-site restaurants for your dining convenience. International cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours.

Can special events be hosted at Movenpick Mactan Island Cebu?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings can be hosted at Movenpick Mactan Island Cebu. Services for in-house catering, in-house planning, audio-visual equipment and music entertainment are offered to help your event go smoothly.

Can business events be hosted at Movenpick Mactan Island Cebu?

On-site venues and convenient event services make Movenpick Mactan Island Cebu an ideal choice for hosting events such as conferences and meetings. The 4 venues can accommodate up to 120 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Movenpick Mactan Island Cebu?

Movenpick Mactan Island Cebu does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest airport to Movenpick Mactan Island Cebu?

Travel by air is easy with Mactan-Cebu International Airport only 4.7 km away from Movenpick Mactan Island Cebu.

What restaurants are nearby Movenpick Mactan Island Cebu?

Restaurants including Lantaw Native Restaurant, Scape Skydeck and Azure Beach Club are popular in Movenpick Mactan Island Cebu’s neighborhood which is known as Mactan Island.

What popular shopping places are close to Movenpick Mactan Island Cebu?

Shopping options in Movenpick Mactan Island Cebu’s Mactan Island neighborhood include Mactan Marina Mall and Gaisano Island Mall Mactan.

What are popular attractions near Movenpick Mactan Island Cebu?

Movenpick Mactan Island Cebu’s location in the Mactan Island neighborhood makes it close to famous attractions including Movenpick Resort, BE Resorts Mactan and Chateau By The Sea.

What popular beaches are close to Movenpick Mactan Island Cebu?

Movenpick Mactan Island Cebu’s Mactan Island neighborhood also includes Suba-Basbas Public Beach.

What popular natural sightseeing spots are close to Movenpick Mactan Island Cebu?

Movenpick Mactan Island Cebu’s nearby natural sights include Pawod Underwater Cave and Airmen's Village located in the same Mactan Island area.

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Explore the neighborhood

What people love about Movenpick Mactan Island Cebu

  • 10

    Exceptional
    Staff 

    "We stayed here for a week with family and enjoyed the kind staff, beautiful clean resort and nightly shows."

    Aurea

    |

    May 9, 2021

  • 8

    Very good

    "Still this resort is the best!"

    Sergiris

    |

    April 9, 2021

  • 8

    Very good
    Staff 

    "Staff were very helpful and as we had a young baby allowed us to use executive lounge while waiting to check in and after check out."

    Carmelo

    |

    October 5, 2020

Overall rating:

8.3

Excellent
3,524 reviews
Cleanliness
8.7
Facilities
8.5
Location
8.0
Read all reviews >
What travelers say they love:
This is a good place to relax in with their own beach and po...
Kenette from Philippines
Couple
More about Movenpick Mactan Island Cebu

More about Movenpick Mactan Island Cebu

Movenpick Mactan Island Cebu

Get the most adventure during your time in Cebu when you book a room at Movenpick Mactan Island Cebu.
At Movenpick Mactan Island Cebu, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi, car hire and shuttle services provided by the hotel make exploring Cebu even more convenient. Guests can enjoy free parking right at the hotel.
Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Get cozy and warm in the lobby with the hotel's charming on-site fireplace. Packing light is possible at Movenpick Mactan Island Cebu thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.


Dining and things to do

Every day at Movenpick Mactan Island Cebu begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's karaoke rooms, bar, nightclub and casino.
Do you prefer to cook your own meals? Then you'll love the in-house BBQ facilities.
Apart from amenities and services, Movenpick Mactan Island Cebu goes the extra mile to make sure all guests make the most of their time. Be sure to spend some time exploring the beach, which is accessible directly from the hotel. End your days in total relaxation with a visit to the massage, hot tub, steam room, spa and sauna. Spend some time relaxing at the hotel's pool.
Sip your favorite cocktail outdoors at the hotel's poolside bar. Check out the hotel's fitness facility to stay fit and firm on vacation. Cool off on hot days by joining water-world activities like fishing, snorkeling, non-motorized water sports, motorized water sports and diving. If you like water sports, you'll appreciate the convenience of boats provided by Movenpick Mactan Island Cebu.
Engage in some easy evening fun with other guests with the hotel's dart board, ping-pong table, golf course on site and hiking trails. Get social at the hotel's library and games room, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


Around the property

Don't miss out on all that Cebu has to offer during your stay at Movenpick Mactan Island Cebu. Multiple day trip options await you and your travel group close to Movenpick Mactan Island Cebu, starting with visits to Ayala Center located just 13.0 km away.

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Amenities and facilities
Excellent
Facilities

8.5

Most talked about facilities

Beach

130 mentions

Food & Dining

91 mentions

Swimming Pool

82 mentions

Breakfast

46 mentions

Languages spoken

  • English
  • Filipino
  • Japanese
  • Korean

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Boating
  • Casino
  • Dart board
  • Diving
  • Fishing
  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Hiking
  • Hot tub
  • Karaoke
  • Massage
  • Nightclub
  • Outdoor recreational features
  • Private beach
  • Sauna
  • Snorkeling
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Table tennis
  • Ticket services
  • Tours
  • Water sports (motorized)
  • Water sports (non-motorized)

Cleanliness and safety

  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • Check-in/out [private]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental
Food and dining
Breakfast options
  • Buffet
Location
Punta Engaño, Lapu-Lapu, Mactan Island, Cebu, Philippines, 6015
Excellent
Location

8

Airports

  • Mactan-Cebu International Airport (CEB)
    4.8 km 21 min drive
  • Bohol–Panglao International Airport (TAG)
    86.8 km 4.1 hour drive

Public transportation

  • Cebu North Bus Terminal
    10.9 km
  • Cebu South Bus Terminal
    14.4 km

Hospital or clinic

  • Dentist
    1.6 km

Shopping

  • Parkmall
    10.0 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Temple of Leah
    11.6 km
  • Ayala Center
    13.0 km
  • Casa Gorordo Museum
    13.1 km
  • Fort San Pedro
    13.1 km
  • Yap Sandiego Ancestral House
    13.2 km
  • Basilica De Sto. Nino
    13.4 km
  • Magellan's Cross
    13.5 km
  • Colon Street
    13.8 km
  • Taoist Temple
    15.1 km
  • Tops Lookout
    18.0 km

Nearby landmarks

  • Movenpick Resort
    20 m
  • Shangrila's Mactan Ocean Wing
    400 m
  • BE Resorts Mactan
    480 m
  • Shangrila Mactan Shuttle Parking
    560 m
  • Chateau By The Sea
    560 m
  • Mactan Shrine
    950 m
  • Seven Eleven
    1.0 km
  • Sutukil Seafood Market
    1.1 km
  • Shopwise
    1.2 km
  • Dentist
    1.6 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee690 PHP
  • Distance from city center20. Km
  • Travel time to airport (minutes)25

Extras

  • Breakfast charge (unless included in room price)1200 PHP
  • Daily Internet/Wi-Fi fee0 php

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges2
  • Number of floors22
  • Number of restaurants3
  • Number of rooms 245
  • Room voltage220
  • Year property opened2004
  • Most recent renovation2012
Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Movenpick Mactan Island Cebu from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.7
Facilities8.5
Location8.0
Room comfort and quality8.3
Service8.7
Value for money7.8
High score for Cebu
Rating
9+ Exceptional (822)
8-9 Excellent (481)
7-8 Very Good (431)
6-7 Good (207)
<6 Below Expectation (284)
Time of the year
Mar - May (476)
Jun - Aug (621)
Sep - Nov (499)
Dec - Feb (629)
All guests (3,429)
All languages

Show reviews that mention 

Showing 2,225 verified guest comments
12345
10.0
Exceptional
Eva from Philippines
Couple
Stayed 1 night in June 2019

The staff are very commendable. Very courteous and attentive to the needs of their clients.”

The service is what stood out the most. Very attentive even from a distance, they respect the clients need for privacy. When we get inside our room they have a gift for us at the table. We went out to swim and when we get back there was chocolates and mango for us. Our one bedroom suite is clean and very spacious. The view from the balcony is spectacular. The beach is amazing. Even if we did not get an island tour we just snorkeled in their beach still we saw a lot of fish. They have their own marine sanctuary.

Reviewed June 18, 2019

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Dear Eva, Thank you so much for the thumbs up! I am overwhelmed with delight upon reading this very comprehensive review, which details out everything you found exceptional in our hotel --- most important of all, the excellent and efficient service. Feedback such as this makes me prouder of my team, their hard work and dedication. I look forward to welcome you back to the resort. Have a wonderful weekend! Kind regards, Max Huber General Manager

Responded August 28, 2019
Movenpick Mactan Island Cebu
10.0
Exceptional
LeAnne from United States
Family with teens
Stayed 3 nights in January 2020

Love the location!”

We stayed for 3 nights and had 2 rooms. The hotel ambiance is nice. Every day they have a "chocolate hour" with free chocolate treats. It was a nice touch. The pool and beach area are beautiful and clean. There are chairs and towels available. The water is clear and they have snorkeling gear available. The restaurants were nice and the food was good. The staff was accommodating and friendly. The rooms are older with tile floors and bathrooms outdated but met our purpose. The location is about 20 minutes from the airport. Outside the hotel, there are many restaurants and access to water activities.

Reviewed January 21, 2020

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Dear LeAnne, Thank you for choosing our hotel for your holiday in Cebu. I am overwhelmed with delight upon reading this review, which details out all that you found most exceptional in our hotel. I'm glad you found everything to your comfort and liking, such as the overall ambiance and cleanliness, the leisure facilities, as well as the food and service quality. I look forward to welcome you again should your travels take you back to Cebu. Kind regards, Max Huber General Manager

Responded March 05, 2020
Movenpick Mactan Island Cebu
10.0
Exceptional
Lea from Philippines
Group
Stayed 1 night in December 2019

Nice facilities and friendly hotel staff”

We love all the facilities in Movenpick. Staff are all friendly. We got a room upgrade to suite. We also got free mango shake when we avail snacks. They have 3PM chocolate snack which is free for all the guests. We also love the welcome drink which was Blue Turner and Lemon Puree. Drink was unique and very refreshing. Breakfast has a lot of option. We also enjoyed Ibiza bar which can avail buy 1 take 1 drinks during happy hour.

Reviewed December 20, 2019

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Dear Lea, Thank you for choosing our hotel. I am overwhelmed with delight upon reading your generous review, which details out everything you loved about our hotel ---- from the friendly and attentive staff to the room accommodation and food and beverage specials. What great news to share with the rest of the team. I wish you a fun and blessed holiday season. I hope to see you again next time you're in Cebu. Kind regards, Max Huber General Manager

Responded December 21, 2019
Movenpick Mactan Island Cebu
10.0
Exceptional
OHEUN from South Korea
Solo traveler
Stayed 1 night in July 2019

Very very gooooood”

I had a happy and beautiful day. It was so good. My reservation was for two single beds.  The upgrades included two rooms, two toilets and three living room beds. Besides, Ocean View!! 15th floor! The club was beautiful and fun. Thank you for making me a good memory. The sea and the swimming pool were good and the breakfast was delicious. The staff is kind and I want to go again next time

Reviewed July 17, 2019

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Dear OHEUN, Thank you so much for the thumbs up! I am overwhelmed with delight upon reading this very comprehensive review, which details out everything you found exceptional in our hotel --- from the accommodation, relaxing views, scenery, service and food quality. I look forward to welcome you back to the resort. Kind regards, Max Huber General Manager

Responded August 28, 2019
Movenpick Mactan Island Cebu
10.0
Exceptional
Pia from Singapore
Couple
Stayed 3 nights in March 2019

Serenity by the Beach”

The entire staff is exemptionally outstanding. Each of them greets us whenever we pass by them. They all carry their smiles while working. All of them radiate positive energy! We booked a superior king room at the 2nd floor of the tower with balcony. The view each morning and sunset is just breathtaking. The privacy that this hotel offers is what we enjoyed the most. We also booked our city tour at the tour desk in house. We will definitely recommend Movenpick Mactan.

Reviewed April 03, 2019

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Dear Pia, Thank you so much for choosing our hotel. I'm delighted to know that you had a wonderful time in our hotel, and that you were particularly impressed with the friendly and reliable service. I look forward to see you on your next visit! Kind regards, Max Huber General Manager

Responded August 28, 2019
Movenpick Mactan Island Cebu
9.6
Exceptional
GoGo from Malaysia
Family with teens
Stayed 4 nights in December 2019

Exceptional”

We stayed in a family villa with 2 bedrooms for 5D/4N. The rooms are really big and spacious. Clean and comfortable but abit dusty. Room bedding are really comfy! Staffs are extremely polite and friendly, and of course very helpful. The view from the balcony was great and the beautiful sunrise is really something to look forward to to start your day. My 2 kids really enjoyed the private beach, clean and well kept. The same can be complimented on the hotel swimming pool. Not big but sufficient enough to have a good swim. One thing though is the complementary drinking water - 4 small bottles a day are definitely insufficient for us. For a 5 Star hotel I'm sure you can do better than this! Nevertheless will definitely recommend for those who are looking for a quiet relaxing holiday.

Reviewed December 16, 2019

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Dear GoGo, Thank you for choosing our hotel. It's such a delight to read through this detailed review, which shares everything you loved about your stay --- from the spacious accommodation to the cleanliness, friendly and attentive service, panoramic views and ambiance, as well as the swimming pool and beach. I also appreciate the suggestion you shared and rest assured that my team has already considered this for servicing bigger families in our two-bedroom suite. I value every guest feedback as this helps us assess how we can further enhance the overall stay experience of our guests. I hope to see you again, should your travels take you back to Cebu. Kind regards, Max Huber General Manager

Responded December 17, 2019
Movenpick Mactan Island Cebu
10.0
Exceptional
jinju from South Korea
Group
Stayed 2 nights in October 2019

Exceptional”

The Latino-feeling employee at the Ibiza Club is so hot. 😊I'm in an emergency at Corona, and I'm worried and wondering if you're doing well.❤️ 여기 입이자 클럽에 댊멂릶 앎젊씲 조싦하셋욥. 😊볷닜간 동야아앙읺 엿섣에게 젒귾핫엿섣 숧멁잇곻 잚렮고 핪닏다. 몾벻픿 옪넛랑 칞굿락고 핫면성 젒근핫닛단.❤️

Reviewed August 01, 2020

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10.0
Exceptional
May from Philippines
Family with teens
Stayed 1 night in January 2020

The staff is the best.”

When we do selfies for group pictures, out of nowhere, a staff member would come up and offer to take pictures of us. They are all very friendly and efficient. My family also loved the band that played at Ibiza bar. Great talent.

Reviewed January 06, 2020

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Dear May, Thank you for choosing our hotel. Your wonderful review about my talented, friendly and efficient team is definitely music to my ears! I appreciate that you took time to share and post this online. I look forward to welcome you back. Kind regards, Max Huber General Manager

Responded January 09, 2020
Movenpick Mactan Island Cebu
10.0
Exceptional
Hsin from Taiwan
Couple
Stayed 1 night in December 2018

The best place for relaxing ”

Travel with my bestie, and we don’t even want to go anywhere else cause the hotel was just too good to leave. Staffs were friendly, helpful and always smile on their faces. Like the atmosphere at the hotel that everyone is happy!

Reviewed January 01, 2019

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Dear Hsin, Thank you for choosing Movenpick Hotel Mactan Island Cebu. It is wonderful to know that you had a great stay with us. Likewise, we are overwhelmed with delight upon seeing such comprehensive review, detailing out what you loved most during your visit and how our team made you feel welcome and at ease. Thank you, once again, and we wish you wonderful days ahead. Kind regards, Max Huber General Manager

Responded January 02, 2019
Movenpick Mactan Island Cebu
9.6
Exceptional
Joan from Philippines
Family with young children
Stayed 1 night in April 2019

Great Experience”

My only real complaint is that the beds are too small. we had 2 single beds so it was understandably insufficient for a mom and three kids. I thought it was enough to sleep 2 people in one bed but my 10yr old kid complained that it was too difficult to sleep. What I did to remedy to the situation was to take out the mattress topper on one of the beds and put it on the floor. They provided 2 extra pillows in the closet so that made things easy too. Instant fix that worked magic and didnt have to pay the hotel extra. A little imagination and resourcefulness goes a long way. The hotel room itself is a little dated especially the bathroom but it wasn't a major issue. Everything works well and the water pressure and temp works really well. No bidet spray but it's ok. Bath essentials were cheap, generic shampoo, bath soap, conditioner and lotion. All other amenities were great. Kids enjoyed snorkeling. Bring your own mask and floaty as it's expensive to rent from the resort. Bfast is goo

Reviewed April 23, 2019

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Dear Joan, Thank you so much for choosing our hotel. I'm glad to know that you were generally satisfied with your overall stay experience. I also appreciate the valuable feedback and insights you shared. Rest assured that I am bringing these up during our next meeting on future development plans and projects. Thank you, once again, and I wish you wonderful days ahead. Kind regards, Max Huber General Manager

Responded August 28, 2019
Movenpick Mactan Island Cebu
10.0
Exceptional
Kleiser from Philippines
Couple
Stayed 3 nights in April 2019

Awesome Exp!”

The resort was beautiful from the time we get in the lobby up to the room. I was lucky to be given free room upgrade to suite. The only setback was the beach area, it was rather small and little space to swim around. Other than that it was a pleasant stay

Reviewed April 21, 2019

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Dear Kleiser, Thank you for choosing our hotel. What a pleasure it is to see an all-star approval rating from another happy guest. I look forward to welcome you back next time you're in Cebu. Kind regards, Max Huber General Manager

Responded August 28, 2019
Movenpick Mactan Island Cebu
9.6
Exceptional
Jonielyn from Philippines
Family with young children
Stayed 1 night in May 2019

Quick vacation”

It was great and very satisfied. I did a special request to do early check in but then when we checked in at 3pm we still need to wait for 15mins for the room which has been supposed to be ready already. So we waited but still enjoyed the view of the hotel. It was my father’s bday and when we got inside the room there was this little cake and saying “Happy Birthday” so thank you. My baby boy had a lot of fun swimming and it was all worth it. I had a massage at Spa Del Mar, it was very relaxing and felt so good. Went to Ibiza Club , had a cocktail drink mixed by Winston and the music was great. Overall, my stay with my family was memorable. Thank you.

Reviewed May 27, 2019

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Dear Jonielyn, Thank you so much for choosing to spend your birthday in our hotel. I'm overwhelmed by your comprehensive and generous review, which highlights what you found most commendable in our hotel --- most particularly the exceptional service and the little surprises we prepared for you. Your kind words are definitely music to our ears. I look forward to welcome you back to the resort. Kind regards, Max Huber General Manager

Responded August 28, 2019
Movenpick Mactan Island Cebu
10.0
Exceptional
Fonia
Couple
Stayed 1 night in March 2019

Awesome beach front hotel ”

The king size bed was extremely comfortable and the balcony has stunning view of the ocean!!!!!!

Reviewed March 27, 2019

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Dear Fonia, Thank you for choosing our hotel. Your generous review really brought me delight and joy, reading how much you loved your stay, as well as the hotel's stunning and scenery. Thank you, once again, for taking time to post a review. I look forward to welcome you back on your next visit. Kind regards, Max Huber General Manager

Responded August 28, 2019
Movenpick Mactan Island Cebu
10.0
Exceptional
Vernon from Australia
Solo traveler
Stayed 2 nights in May 2019

Enjoyed immensely. ”

Enjoyed the stay and the ambience of the hotel. The room was amazing and quiet. Staff were friendly, courteous and always had a smile on their face which made me feel a valued customer.

Reviewed June 10, 2019

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Dear Vernon, Thank you so much for choosing our hotel. I am overwhelmed with delight upon reading your detailed review of what you enjoyed most in our hotel. Hearing feedback on service and comfort is always pleasant news to me, as guest satisfaction is our number one focus. I hope to see you again should your travel take you back to Cebu. Have a great weekend! Kind regards, Max Huber General Manager

Responded August 28, 2019
Movenpick Mactan Island Cebu
9.2
Exceptional
Richard from Philippines
Couple
Stayed 2 nights in May 2019

Great beach hotel.”

Highlights are the Ibiza Beach Club, especially in the evening when 6 nights a week they have a themed dance and song show, a troupe of 12 very professional with many costume changes; great fun. We also took a la carte dinner there which was well prepared, served and tasty. The beach is white sand and clean, lots of loungers. The room was fine, lots to commend this beach hotel, especially the staff. A couple of things which detracted, reception for checkin/checkout is small with just three desks and no aircon. Checkout is noon, but then found a long queue at checkout, waited 20 minutes and service was good when we got there, but the benefits of leaving the room freshly showered and cool completely lost; not a good experience to leave with. Personally I like to leave the hotel cool and fresh, and arrive at destination the same. I also noted that reception staff stand leaning forward to read their screens and serve guests, which must create back ache, one staff member did confirm.

Reviewed May 13, 2019

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Dear Richard, Thank you so much for choosing our hotel. I'm glad to see such positive feedback about your stay experience. It's also heartwarming to read the commendations you shared about the food, ambiance and entertainment at Ibiza Beach Club. On another note, I appreciate the insights and observations you shared about our Front Office Team,. Do trust that I have spoken to the manager in charge, to ensure corrective measures are put into action immediately. Thank you, once again, for taking time to post a review. I wish you wonderful days ahead. Kind regards, Max Huber General Manager

Responded August 28, 2019
Movenpick Mactan Island Cebu
9.6
Exceptional
Pia from Singapore
Couple
Stayed 3 nights in March 2019

Private Resort Beachfront”

We loved everything about Movenpick except for the sky rocketing price of their massage, watersport activities, in-house apparel/grocery store. Our room is very spacious with a balcony view. I'd like to comment about the welcome fruit (mango) they gave us as it was very sour. There was also 3 pieces of what seems like a sweet dessert but tastes weird. We love the fact that every staff we encountered are very hospitable! Also, the buffet breakfast was worth our money. Their halo-halo is exceptionally sumptuous! Overall, we will still highly recommend this place.

Reviewed April 03, 2019

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Dear Pia, Thank you so much for recommending our hotel. It's so heartwarming to read this very detailed review of what you found most exceptional in our resort, and I'm glad that you shared your appreciation for my friendly and accommodating team. I look forward to welcome you back to our resort. Kind regards, Max Huber General Manager

Responded August 28, 2019
Movenpick Mactan Island Cebu
9.6
Exceptional
Marilyn from Philippines
Family with teens
Stayed 4 nights in January 2019

The place was quite pretty, the staff very friendly, knowledgeable, efficient. I would go back.”

The reason I gave “Location” only 4 stars is because Movenpick is far from the shops and the city proper. I guess that’s the trade-off for access to the beach. So this is a small issue for me. Now a bigger thing for me: PLEASE IMPROVE THE COFFEE!!! Especially if that’s the first thing one needs to start the day! Sorry to say, but I Take my coffee very seriously. I hope it’s much better when I come back. Anyway, staying at your hotel was a pleasant experience that i would repeat with my family.

Reviewed January 15, 2019

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Dear Ms. Marilyn, Thank you so much for choosing Movenpick Hotel Mactan Island Cebu. It's such a delight to hear your positive comments about our facilities and services, as well as our friendly and reliable team. What great news to share with everyone! On another note, we appreciate that your shared your insight about our coffee and do trust that we are working on improvements together with our F&B team. We value feedback such as yours as this helps us assess how we can further enhance guest experience in our hotel. Thank you, once again, for taking time to post a review. We wish you wonderful days ahead. Kind regards, Max Huber General Manager

Responded January 16, 2019
Movenpick Mactan Island Cebu
10.0
Exceptional
Aurea from United States
Group
Stayed 4 nights in February 2020

Exceptional”

We stayed here for a week with family and enjoyed the kind staff, beautiful clean resort and nightly shows.

Reviewed May 09, 2021

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10.0
Exceptional
Simon from United States
Couple
Stayed 2 nights in April 2019

Great place”

We always try to schedule a visit of at least 3-4 days. Very fortunate to visit 3 times a year. Service, food and staff is top quality. They run a 5 star operation.

Reviewed May 01, 2019

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Dear Simon, Thank you so much for choosing our hotel. I'm overwhelmed with delight upon reading such wonderful feedback. I'm so happy to know that you found everything at par with 5-star standards. I hope you'll visit us again next time you're in Cebu. Kind regards, Max Huber General Manager

Responded August 28, 2019
Movenpick Mactan Island Cebu
10.0
Exceptional
Joselle from Australia
Couple
Stayed 1 night in October 2018

Exceptional”

Gorgeous hotel, beautiful location, helpful staff, great buffet! Would've loved to spend a little more time at Movenpick to make use of all the facilities it offered!

Reviewed March 19, 2019

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Dear Joselle, Thank you so much for choosing our hotel. We are overwhelmed with delight upon reading this comprehensive review, which details out what you loved most about your stay --- from the scenery to location, reliable service and team, hotel facilities and food selection. Such great news to share with the team! Have a great day! Warm regards, Max Huber General Manager

Responded March 20, 2019
Movenpick Mactan Island Cebu
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