Mudzaffar Hotel
2018

Mudzaffar Hotel

Lot 5509 Jalan Wisma Persekutuan, MITC, Ayer Keroh, Ayer Keroh, Malacca, Malaysia, 75450
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Guestroom Mudzaffar Hotel
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    Lobby Mudzaffar Hotel
    Lobby Mudzaffar Hotel
    Interior view Mudzaffar Hotel
    Deluxe Room King Mudzaffar Hotel
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     Mudzaffar Hotel

    Guest reviews

    8.3
    Excellent
    /10
    (2727 reviews)See what guests said
    7.2
    Very good

    "The room is very comfy and spacious with a great view from t..."

    Grace F.

    -

    December 30, 2018

    8.5
    Excellent cleanliness
    Recommended by 90% of guests

    Property highlights

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Room service [24-hour]

    This property is in high demand!Last booked 7 hours ago | 11 travelers are looking at this property right now
    Excellent
    Location
    8.4
    See map
    Excellent location
    Nearby
    Popular
  • Malacca International Trade Centre220 m
  • Crocodile Park1.57 km
  • Ayer Keroh Lake1.76 km
  • Mini Malaysia2.37 km
  • Multimedia University2.52 km
  • Tuah Walk8.44 km
  • Villa Sentosa8.45 km
  • The Shore at Malacca River Shopping Mall8.49 km
  • Bukit Cina Hill8.92 km
  • Sam Po Keng Temple8.93 km
  • Value for money8.5
    Distance to city center13.3 KM
    Location rating8.4
    Nearest airportMalacca International Airport (MKZ)
    Distance to airport4.1 km
    Select your room
    Family Suite
    Family Suite
    ...
    • Room size: 99 m²/1066 ft²
    • City view
    • 2 single beds and 1 king be...
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    Suite Rooms
    Suite Rooms
    ...
    • Room size: 65 m²/700 ft²
    • City view
    • 1 king bed
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    Deluxe Premier Twin
    Deluxe Premier Twin
    ...
    • Room size: 42 m²/452 ft²
    • Pool view
    • 2 single beds
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    Deluxe Premier King
    Deluxe Premier King
    ...
    • Room size: 42 m²/452 ft²
    • Pool view
    • 1 king bed
    Enter dates to see prices
    Two-Bedroom Suite
    Two-Bedroom Suite
    ...
    • Room size: 101 m²/1087 ft²
    • Balcony/terrace
    • 2 single beds and 1 super k...
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    Deluxe Twin
    Deluxe Twin
    ...
    • Room size: 41 m²/441 ft²
    • Street view
    • 2 single beds
    Enter dates to see prices
    Deluxe Double Room
    Deluxe Double Room
    ...
    • Room size: 40 m²/431 ft²
    • Shower
    • 1 super king bed or 2 singl...
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    Deluxe Room King
    Deluxe Room King
    ...
    • Room size: 41 m²/441 ft²
    • Street view
    • 1 king bed
    Enter dates to see prices
    Have a question for Mudzaffar Hotel?

    What people love about the property

    • 9.2
      Exceptional

      "Excellent and delicious food served during breakfast buffet and ala carte dinner."

      Rezina

      |

      December 18, 2018

    • 7.2
      Very good

      "Clean and strategic location."

      emylia

      |

      December 27, 2018

    • 8.0
      Very good

      "Nice facilities"

      Zulhairi

      |

      January 9, 2019

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    More about Mudzaffar Hotel

    More about Mudzaffar Hotel

    9.2
    Exceptional

    "Generally good place to stay- love the architectural design,..."

    Rezina

    |

    December 18, 2018

    An overview

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    What they offer

    8.0
    Very good

    "The big staircase and the deco was superb."

    MUHAMAD A.

    |

    December 30, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Real reviews from real guests

    Agoda Reviews (2727)Booking.com Reviews (272)
    8.3
    /
    10
    Cleanliness8.5
    Facilities8.0
    Location8.4
    Service8.3
    Value for money8.5
    Provided by verified guests of Agoda
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    All guests (2727)
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    Show reviews that mention 

    Showing 1029 verified guest comments
    12345
    9.6
    Exceptional
    Siti from Malaysia
    Family with teens
    Deluxe Double Room
    Stayed 1 night in February 2019
    Great stay ”
    I love this hotel so much. Truly Malay culture and environment been implemented in every angle of the hotel building and structure and also a deco. All the staff deliver a very good service. We faced a little technical issue with the room, but fast action taken to let us have a new room and the staff was so helpful to help us move our personal belongings. Overall are great, breakfast are nice. Will definitely repeat to stay here again and again.
    Reviewed February 04, 2019
    Thank you for your positive reviews about our hotel. Your feedback has been shared with our team. We look forward to the opportunity to welcome you back to the hotel.
    Responded February 09, 2019
    Mudzaffar Hotel
    8.0
    Excellent
    ishak from Malaysia
    Couple
    Deluxe Double Room
    Stayed 1 night in February 2019
    Nice place”
    Worth it to stay
    Reviewed February 18, 2019
    8.4
    Excellent
    Farid from Malaysia
    Business traveler
    Deluxe Premier King
    Stayed 4 nights in February 2019
    Excellent”
    1. Tv always buffer because slow internet. Pls change to satelite tv. 2. Room is dirty. Even after housekeeping. Still have some dirt on the carpet. Meaning the housekeeper did not vacuum carpet. Other than that is okay.
    Reviewed February 13, 2019
    7.6
    Very good
    Mohd from Malaysia
    Family with teens
    Family Suite
    Stayed 2 nights in February 2019
    Very good”
    The staff are very friendly and the breakfast served by the hotel is surprisingly sumptous. However, service and maintanence needs to be improved as the tvs are faulty and the aircon cannot be swithed off. Otherwise, we are very happy with the hotel and the location.
    Reviewed February 10, 2019
    8.8
    Excellent
    Anuar from Malaysia
    Family with young children
    Deluxe Twin
    Stayed 1 night in December 2018
    Want to come again ”
    Room spacious, food delicious but not enough staf at the restaurant. Table not being clean righ after customer finish their meal. Need to self service to take spoon tissue and so on at their service table. Please someone monitor the food and with 4-5 star standard hotel it is unbelievable if the food run out and no one top up it till the end. During my stay, 9 am some of the food alredy run out. Otherwise it was a pleasant stay. Even room service forgot to put Bath towel but they sent them quickly after being inform. Tq for the room upgrade. Definitly will come again.
    Reviewed January 02, 2019
    Thank you for the positive reviews of our hotel. We are pleased that you have enjoyed your stay with us. We look forward to welcoming you back soon to our hotel. Niza Ahmad Room Division Manager
    Responded January 27, 2019
    Mudzaffar Hotel
    8.0
    Excellent
    malida from Malaysia
    Family with teens
    Deluxe Premier King
    Stayed 2 nights in December 2018
    Unifi tv ”
    Hotel using unifi tv... the network not that good... so, watch tv not a good pass time... There is a bit problem on sensor, but not big issue.... otherwise the room is comfortable... like the toilet arrangement...
    Reviewed December 07, 2018
    8.0
    Excellent
    hidayah from Malaysia
    Family with young children
    Deluxe Twin
    Stayed 1 night in December 2018
    nice hotel and reasonable”
    what i loved most about this hotel is the location is not at the crowded area..jz next to mitc.the bathroom is big but very slipery until i wash all then it become better..mybe the cleaner ddnt rinse it well.overall it was a good hotel
    Reviewed December 06, 2018
    8.4
    Excellent
    Sallahudin from Malaysia
    Family with teens
    Deluxe Room King
    Stayed 1 night in February 2019
    Value for money”
    Large spacious room. Large spacious bathroom. Ample food selection at the buffet breakfast.
    Reviewed February 20, 2019
    7.6
    Very good
    Nur from Malaysia
    Family with teens
    Deluxe Room King
    Stayed 1 night in January 2019
    Aircond sometimes not working?”
    The hallway, lobby and coffee house are hot! I don’t know if the aircond did not work or they put it on low. I was sweating! The aircond in my room is sometimes cold and hot? I don’t know whats wrong with it.
    Reviewed February 01, 2019
    Thank you for your feedback. We apologize your stay was unsatisfactory. Your feedback has been shared to our team and we will look into this matter closely. We look forward to the opportunity to welcome you back to the hotel.
    Responded February 09, 2019
    Mudzaffar Hotel
    5.2
    Muhammad from Malaysia
    Family with young children
    Family Suite
    Stayed 1 night in January 2019
    AIRCOND PROBLEM! PLUS TV NOT WORKING PROPERLY!”
    Book a Family Room (RM500++ per night) 1st room, AIRCOND NOT FUNCTION, only blowing normal air. Call the maintenance and they took time to solve it. After few hours, front desk called and offer a new room. Plus TV is not working properly. The main room also has the “sewer” smell😓 They also claimed that they already checked the new room properly and the Aircond is in perfect condition. Later that night we changed our room and we thought our problem has been solved. BUT SURPRISINGLY, still THE SAME! Aircond in room are not working PROPERLY!!!!! That night, my parents,wife, child + infant has to sleep in hot condition. Such a waste of money. I pay RM500++ but did not get the comfort we supposed to get!
    Reviewed January 27, 2019
    We would like to thank you for your feedback. While we wish you had a better experience it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience and its apparent in this case we fell short. Your feedback has been shared with our team and we strive very hard to improve. We look forward to welcoming you back to the hotel.
    Responded February 09, 2019
    Mudzaffar Hotel
    4.8
    Yuhanis from Malaysia
    Couple
    Deluxe Room King
    Stayed 1 night in January 2019
    Short Stay”
    Short stay in here as i was planning to only try this hotel with magnificent architecture. The cleanliness is okay. The design is beautiful. However the air conditioning is not functioning well. Water can spill out from the toilet due to no drop between room and toilet. TV cant function as it say we need to contact front desk.
    Reviewed January 24, 2019
    Thank you for the review of our hotel. Your feedback has been shared with our team and we will improve on our facilities. We look forward to welcoming you back soon to our hotel. Niza Ahmad Room Division Manager
    Responded January 27, 2019
    Mudzaffar Hotel
    9.2
    Exceptional
    Zulkiflee from Malaysia
    Family with teens
    Family Suite
    Stayed 2 nights in February 2019
    Exceptional”
    big and comfy room, the mattresses were superb, excellent breakfast. We enjoyed our stay.
    Reviewed February 11, 2019
    8.0
    Excellent
    Halal from Malaysia
    Family with teens
    Deluxe Double Room
    Stayed 3 nights in February 2019
    Wifi problem whole day”
    Breakfast same menu daily
    Reviewed February 09, 2019
    10.0
    Exceptional
    NURUL from Malaysia
    Couple
    Deluxe Room King
    Stayed 1 night in November 2018
    Its so malacca”
    The hotel design is so beautiful...as if like you are entering a palace. The room environment was superb The staffs were all showing politeness to customer. The bathroom design: Never seen before , i like it so much Breakfast, variety Will definitely come back
    Reviewed November 24, 2018
    8.8
    Excellent
    Noridah from Malaysia
    Business traveler
    Deluxe Twin
    Stayed 1 night in July 2018
    Clean, muslim friendly hotel and good location”
    The hotel is super clean For Muslim it was a bonus to have prayer mat (sejadah) and alquran provided inside the room There is mall, PETRONAS gas station and restaurant near the hotel. If you are lucky sometimes there are expo near the hotel (ie: book fair, thai food festival)
    Reviewed November 19, 2018
    9.2
    Exceptional
    Mohammad from Malaysia
    Family with young children
    Deluxe Room King
    Stayed 1 night in September 2018
    Excellent service ”
    Everything is good only the tile in the toilet is very slippery. Maybe you guys need to change it or put something to cover the tiles. My son was fell down several times in the toilet luckily nothing serious happened to him.
    Reviewed October 04, 2018
    10.0
    Exceptional
    nazulaiha from Malaysia
    Solo traveler
    Deluxe Twin
    Stayed 1 night in September 2018
    Exceptional”
    Terbaik... Cuma makanan utk breakfast cpt habis.. Then bila refill sometimes kena tunggu que lgi... Sbb quantiti refill tak byk.. But makanan still sedap.. Akan ambil hotel yg sama bila pergi ke melaka lgi..
    Reviewed September 30, 2018
    8.8
    Excellent
    K from Malaysia
    Family with young children
    Deluxe Twin
    Stayed 1 night in September 2018
    Mystic Malacca - excellent choice to relax at Muzdaffar ”
    We were staying overnight. The staff service was par excellence. They always come around to assist in any situation. Their front desk personnel were very courteous and so were the housekeeping crew. A good clean room is all that is required for a good night rest. The water pressure was a little low and heater not functioning the next morning. This was due to maintenance work. Could have pre-informed the gustes though. Overall, good!
    Reviewed September 12, 2018
    8.8
    Excellent
    wadalila from Malaysia
    Family with young children
    Deluxe Premier King
    Stayed 1 night in August 2018
    New, big and comfy hotel. The rooms are spacious”
    Pros: New hotel. Big room with spacious toilet Friendly staff at the registration counter. Price is affordable. Big pool Strategic location in mitc. Nearby to the mosque and mydin melaka, zoo melaka, taman buaya, bird park etc Cons: Limited food choices for breakfast buffet. Waitresses are not helpful, one of them even avoided me when i approached her to ask for something. They do not have any plate/bowls/cup/glass/spoon&fork for baby/infant in the restraunt. Not baby friendly. They do have baby chairs though.
    Reviewed September 02, 2018
    7.2
    Very good
    Nurul from Malaysia
    Family with young children
    Deluxe Double Room
    Stayed 1 night in February 2019
    Very good”
    The facilities inside the room is look so amazing and worth it but unfortunately the waiting and serving time during check in need to be improve. Too long for customer tu queue. The facilities such as trolly for bag need to be well organise by the staff. Give the customer the trolly first for them who already get their room to pickup their things and bag. Not for them who still queueing at receptionist to get thier room. Then how about for them who already get thier room but the trolly already full with the things for the customer that still queue to use the trolly? They need to pick their things without trolly? Its so bad. Thats is not a good service for customer. Please improve it. Inform your staff to give the trolly for them who just already get their room number first. The television line also always suddenly stuck stuck and stuck. It so annoying. Please please please improve it. But the breakfast is delicious. Thank you. Will come again, but please make an improvement in future.
    Reviewed February 10, 2019
    12345
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