Mutiara Bandung Hotel

Mutiara Bandung Hotel

JL. Kebon Kawung No 60, Bandung City Center, Bandung, Indonesia, 40171
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     Mutiara Bandung Hotel

    Mutiara Bandung Hotel Reviews

    7.2
    Very good
    /10
    (1356 reviews)See what guests said
    10.0
    Exceptional

    "Nice pool, good hotel enviroment"

    Mohd

    -

    April 9, 2018

    7.3
    Very good value for money
    Recommended by 88% of guests

    Things you’ll love about Mutiara Bandung Hotel

    • 530 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of Bandung

    This property is in high demand!Last booked 11 hours ago
    Excellent
    Location
    8.0
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • 23 Paskal Shopping Center530 m
  • Istana Plaza Mall720 m
  • Pasar Dago750 m
  • Pasar Baru Trade Center830 m
  • Bandung Holiday Tours920 m
  • Tea Country, PTPN 8970 m
  • Ereveld Pandu Dutch Cemetery1.07 km
  • Floating Market Lembang1.13 km
  • The Sports Warehouse1.18 km
  • Sin Sin Art Shop1.19 km
  • Value for money7.3
    Distance to city center3. Km
    Location rating8.0
    Nearest airportHusein Sastranegara International Airport (BDO)
    Distance to airport2.2 km

    Rooms available at Mutiara Bandung Hotel

    Suite
    Suite
    ...
    • Room size: 46 m²/495 ft²
    • Street view
    • 1 double bed
    Enter dates to see prices
    Executive Triple
    Executive Triple
    ...
    • Room size: 34 m²/366 ft²
    • Street view
    • 1 single bed and 1 double b...
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    Executive Quadruple
    Executive Quadruple
    ...
    • Room size: 44 m²/474 ft²
    • Street view
    • 1 double bed or 2 single be...
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    Executive
    Executive
    ...
    • Room size: 24 m²/258 ft²
    • Street view
    • 1 double bed or 2 single be...
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    Superior Quadruple
    Superior Quadruple
    ...
    • Room size: 30 m²/323 ft²
    • Smoking allowed
    • 2 single beds and 1 double ...
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    Standard
    Standard
    ...
    • Room size: 20 m²/215 ft²
    • Smoking allowed
    • 1 double bed or 2 single be...
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    Superior
    Superior
    ...
    • Room size: 24 m²/258 ft²
    • Smoking allowed
    • 1 double bed or 2 single be...
    Enter dates to see prices
    Double Or Twin Superior
    Double Or Twin Superior
    ...
    • Room size: 18 m²/194 ft²
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    Standard Double or Twin Room
    Standard Double or Twin Room
    ...
    • Room size: 18 m²/194 ft²
    • Shower
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    Double Or Twin Standard
    Double Or Twin Standard
    ...
    • Room size: 18 m²/194 ft²
    Enter dates to see prices
    Have a question for Mutiara Bandung Hotel?

    What people love about Mutiara Bandung Hotel

    • 9.2
      Exceptional

      "The staff is helpful and nice, room is clean, the breakfast not variety same menu during stay."

      Nur F.

      |

      July 26, 2018

    • 8.4
      Excellent

      "The staffs are excellent."

      MOHD A.

      |

      August 14, 2017

    • 8.4
      Excellent

      "Room is good."

      MOHD A.

      |

      August 14, 2017

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    More about Mutiara Bandung Hotel

    More about Mutiara Bandung Hotel

    8.8
    Excellent

    "Location , hospitality, beautiful view and room rate are fan..."

    sukianto

    |

    August 22, 2018

    An overview

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    What they offer

    8.8
    Excellent

    "My daughter loved the swimmingpool, great view outside."

    Regulyvera

    |

    September 12, 2018

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    Indonesian cuisine
    Indonesian cuisine
    Ambokueh Kebonjati
    700 m Indonesian
    Lotus Garden Restaurant
    1.2 km Indonesian, Japanese
    Restoran Sederhana Masakan Padang
    2.2 km Indonesian
    American cuisine
    American cuisine
    McDonald's Plaza Istana
    670 m American
    Cafe Chiba
    820 m American, Italian, Steakhouse
    TFD (The Food Department) Bistro
    1.1 km American, Asian, European
    Asian cuisine
    Asian cuisine
    Takoyaki
    30 m Asian, Indonesian
    Yami Yami Noodle
    30 m Asian, Chinese
    Clemmons 3
    30 m Asian, Indonesian

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Reviews of Mutiara Bandung Hotel from real guests

    Agoda Reviews (1356)Booking.com Reviews (690)
    7.2
    /
    10
    Cleanliness7.0
    Facilities6.9
    Location8.0
    Room comfort and quality7.0
    Service7.2
    Value for money7.3
    Provided by verified guests of Agoda
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    All guests (1356)
    All room types

    Show reviews that mention 

    Showing 1051 verified guest comments
    12345
    10.0
    Exceptional
    HAZLENY from Malaysia
    Couple
    Superior
    Stayed 4 nights in March 2018

    Good location and nice place ”

    Good location

    Reviewed February 19, 2019
    8.8
    Excellent
    Gunawan from Indonesia
    Solo traveler
    Standard
    Stayed 1 night in March 2018

    Very good and wonderful service”

    The room is clean, even it is an old building. I very surprise with their service. I should stay for 3 days here, unfortunately my relatives in Cirebon was pass away and i shoul go there immediately. So I cancelled the 3 days booking and made it into one night only. They understand my situation and let me stay for one night only without additional charge. Really appreciate their understanding. Thank you very much

    Reviewed April 05, 2018

    Dear Gunawan, Thank you for your valuable reviews. We look forward to welcoming you again soon Regards, Mutiara Hotel

    Responded April 17, 2018
    Mutiara Bandung Hotel
    8.8
    Excellent
    Tri from Indonesia
    Solo traveler
    Standard
    Stayed 1 night in March 2018

    Good location, wide room”

    The hotel is located near the train station. Very suitable for traveler with train. But it has wide parking area too so it is ok for traveler who drive a car too. Many place to eat on its surrounding. The room is wide and clean but a litle bit old. All in all it’s worth to stay here with the price.

    Reviewed March 26, 2018

    Dear Tri, Thank you for your valuable reviews. We look forward to welcoming you again soon Regards, Mutiara Hotel

    Responded March 27, 2018
    Mutiara Bandung Hotel
    8.0
    Excellent
    Indrayanto from Indonesia
    Group
    Superior Quadruple
    Stayed 1 night in January 2018

    Very good”

    thank you for the hotel staff for the hospitality, the location near the Bandung train station and a lot of food stall near the hotel. the breakfast menu quite vary. I suggest tv in the room at least 32" and use tv cable connection at least

    Reviewed March 10, 2018
    9.6
    Exceptional
    NURUL from Malaysia
    Family with young children
    Executive
    Stayed 4 nights in March 2018

    Great place to stay in Bandung”

    The place was strategically located, near to pasar baru, kartika sari, malls and everything we wanted. Nice deco and interior designs. Room was clean and have nice ambience, we got what we requested. The medium sized pool was nice but the floor kind of slippery. Eventhough, the breakfast served there did not have many choices to choose from but it was good enough for us. The staffs were all very warm, friendly and helpful there. The only thing we find irritating was the ironing service. Service only available 8am-4pm. For us, we went out early at 7am, and only back at hotel at night time, so we did not have chance to call for iron service. Hence, they should provide self service iron at every level, easier for guest to use at any time. Overal, we enjoyed our stay there and would definitely come again.

    Reviewed March 10, 2018

    Dear Nurul, Thank you for your review. Sorry for your discomfort while staying with us, we will do everything we can to improve our service in the future We look forward to welcoming you again soon Regards, Mutiara Hotel

    Responded March 13, 2018
    Mutiara Bandung Hotel
    8.8
    Excellent
    Regulyvera from Indonesia
    Family with young children
    Standard
    Stayed 2 nights in September 2018

    ok stay.. value on cost & location. ”

    i went to bandung 8-10 sept 18 with my 8y.o daughter. Very near to train station, we could actually walk, but we took a cab that charged us rp30rb. Upon reception desk.. Everything ok. got room 202. no view at all. the automatic on/off switch of electric water boiler didn't work. Need to change battery for all remotes controller (ac & tv). Bathroom odor not good, better if hotel put deodorizer for freshness. Towel color dark blue and stinks. Please consider to renew and replace all the towels, perhaps change its color so that guests wont feel we are using doormats as they are all the same color. Better to add downy perfumed softner for laundry. Breakfast ok even we got almost the same menu during our two nights stay. My daughter loved the swimmingpool, great view outside. Will be back to this hotel again hopefully there will be advances n better room facilities (towel & odour).

    Reviewed September 12, 2018
    8.4
    Excellent
    YINGQUAN from Singapore
    Group
    Executive Quadruple
    Stayed 1 night in December 2017

    Nice Courtyard with some greenery!”

    We wanted to open the window to have a change of fresh air but it cannot be open. Instead we opened the door for awhile. The rooms were ok, beds are good and clean but not well checked as there are no laundry bag and a packet of strawberry was still in the fridge left behind by the previous guest. Overall it was a good stay.

    Reviewed January 13, 2018

    Dear Yingquan, Thank you for your review. Sorry for your discomfort while staying with us, we will do everything we can to improve our service in the future We look forward to welcoming you again soon Regards, Mutiara Hotel

    Responded January 15, 2018
    Mutiara Bandung Hotel
    8.4
    Excellent
    YINGQUAN from Singapore
    Family with teens
    Executive Quadruple
    Stayed 1 night in December 2017

    Nice courtyard with some greenery!”

    stayed at the Executive Quadruple. The room was nice, bathroom was spacious. The hotel has a courtyard and some greenery which i was grateful in the middle of a built up city. used the hotel laundry service and it was good and affordable. breakfast wasn't that good and the pool was small and crowded. staff were good.

    Reviewed January 13, 2018

    Dear Yingquan, Thank you for your review. Sorry for your discomfort while staying with us, we will do everything we can to improve our service in the future We look forward to welcoming you again soon Regards, Mutiara Hotel

    Responded January 15, 2018
    Mutiara Bandung Hotel
    10.0
    Exceptional
    NIK from Malaysia
    Family with teens
    Superior Quadruple
    Stayed 3 nights in December 2016

    Overall is ok and we love to stay here for 3 nights”

    1. Have bath up and swimming pool 2. Near pasar baru 3. Near train station 4. Everyday get 4 mineral water 5. Family with 2 or 3 older children can stay here I will stay again at this hotel next time.

    Reviewed December 07, 2016
    9.3
    Exceptional
    Rachmad from Indonesia
    Business traveler
    Stayed 1 night in November 2013

    Upgrade to executive room”

    Big room, clean, comfortable

    I was being upgraded from Deluxe to Junior Executive room due to the availability of the room. It was nice staff, helpful and friendly. It's located downtown near to Pasir Kaliki and places to buy oleh-oleh. I highly recommend this hotel.

    Reviewed December 03, 2013
    8.0
    Excellent
    Kartini from Singapore
    Family with teens
    Stayed 4 nights in January 2012

    Mutiara Hotel and their friendly staff”

    Budget,

    My 2nd stay at this hotel after 2 years. Booked triple superior room. Room was clean. Only shower cap, toothbrush and mineral water in the room. Hotel staff are friendly. Security everywhere and you could only spot male staff.

    Reviewed January 25, 2012
    8.0
    Excellent
    Kartini from Singapore
    Couple
    Stayed 4 nights in January 2012

    Budget hotel with swimming pool and good security ”

    Staff are nice, security is good

    Breakfast was almost same throughout our 5D4N stay. Went during off-peak period - hotel was quiet. For a budget hotel, the security guards did a good job. Staff was friendly and there's a swimming pool for kids to enjoy. Across the road, there's a halal nasi padang shop bt be careful as the bill amounted was ridiculous.

    Reviewed January 25, 2012
    8.0
    Excellent
    LIM from Malaysia
    Couple
    Stayed 4 nights in October 2011

    A local Indonesian hotel catered for their locals”

    Strategic location

    This hotel is stormed with their locals from Jakarta,Jogja. I like about this hotel because it near to: 2 cakes shop (Kartika Sari and Prima Rasa); 1 local good Indonesian restaurant (served good soup Oxtail); Singapore Kopitiam; Chinese Restaurant,Indian restaurant; turn right down the road is a Big Supermarket (ACE) turn left (next to Hilton) is another big Supermarket and a Convenience Store The only set back is the hotel door access card don't seem to work. Hotel is very clean. Bathroom need an upgrade,dont use plastic door.

    Reviewed November 02, 2011
    8.3
    Excellent
    MOHD from Malaysia
    Couple
    Stayed 3 nights in December 2010

    good location. easy to find.”

    good food. good service
    no wifi connection at the room

    it is a good hotel. only 5 minutes by walk from the railway station and 15 minutes by taxi from the airport. easy to find. near to the 'pasar baru' where you can go shopping. also have good food at breakfast. other restaurant also nearby if you are looking for other food.

    Reviewed December 16, 2010
    8.0
    Excellent
    Kartini from Singapore
    Family with young children
    Stayed 3 nights in June 2010

    Our Bandung Trip”

    Bedroom is clean
    Hope they could consider having iron & iron board in the room. There's pressed services for your clothes, etc which are available at affordable price.

    Hotel is just 10min - 15min away from the airport. Check-in is fast. The 2 superior bedrooms are clean. Breakfast was ok. Staff readily provide . Overall, for a budget hotel, 2 thumbs-up! Ps: Taxi fares from hotel to airport was charged at affordable 30,000 rupiah.

    Reviewed June 30, 2010
    8.3
    Excellent
    Norsakira from Malaysia
    Couple
    Stayed 3 nights in April 2010

    Nice stay @ Mutiara”

    Friendly staff, near to Kartika Sari, easy to fing angkot or taxi, near to Pasar Baru...
    Hard to find a restaurant but it doesnt matter... this hotel should provide a ticker & better quality of towel because what they already have is a thin and short towel..

    I booked this hotel 2 days before i went to bandung and it was still available and the price in reasonbale.. eventhough the breakfast choices is limited but it is always better to explore food in bandung, i mean you should go out and find the one u like... anyway, it was nice to stay in d hotel, the staff are very helpful and friendly

    Reviewed April 13, 2010
    7.6
    Very good
    yuani from Indonesia
    Family with young children
    Standard Room
    Stayed 1 night in July 2018

    Very good”

    Ternyata hotelnya cukup besar, kami mendapatkan kamar lama (bukan seperti di foto dengan jendela besar). air hangatnya mati, furniture sebaiknya di retouch, jadi tidak terkesan jadul.. pagi hari semua mobil pengunjung di cuci 👏

    Reviewed July 31, 2018
    8.8
    Excellent
    Faizal from Indonesia
    Family with young children
    Superior
    Stayed 1 night in July 2018

    Not bad for old hotel”

    Location very near to Kartika Sari & Rumah Makan Ampera, very helpful staff, room OK with hot water available at all time, swimming pool nice, breakfast only fried rice & bread but what surprise is our car already being wash when check out also we get an ice cream by posting to their social media.

    Reviewed July 23, 2018
    4.4
    Shannon from United Kingdom
    Solo traveler
    Standard
    Stayed 6 nights in June 2018

    Tried to charge me 300,000 Rupiah for airport collection.”

    Really dishonest management, a 5 minute taxi ride from the airport to this hotel costs 20,000 Rupiah yet this hotel trip to demand 300,000 Rupiah from me, I hired a car for the whole day everyday for 280,000 Rupiah a day. Agoda management tried to intervene but they wouldn't budge at all which I thought was just outrageous. Also wouldn't refund my money cos I wanted to cancel and I was well within my rights to do so as they were in breach of the contract between me and them, this extortionate fee wasn't advertised at all when booking was placed, in fact it should have been free if no amount was advertised or indicated. The hotel was dirty, ancient furnishings with a TV older than me. Bathroom was disgusting with only room for the toilet and shower so the sink was in my face when using the toilet. Very noisy too as windows were very cheap and thin so outside noises can be heard constantly. Won't ever be booking this hell hole ever again.

    Reviewed July 23, 2018

    Dear Shannon, We are sorry to hear about your experience, though please be aware for your future reference when booking online with any hotel that 'Airport Shuttle' only means there is a service available but you need to check with the hotel regarding any costs before making a non-refundable booking, the service is normally only free if it is stated as 'Free Airport Shuttle'. Our Standard rooms are in the older part of the hotel, if you require a room with more modern furnishings we have our Executive rooms in our new building, unfortunately even though the hotel is well set back from the road we are in the downtown area so in some Standard rooms there can be some traffic noise, though we will always try to move you to a quieter room if there is one available. Regards, Mutiara Hotel

    Responded July 25, 2018
    Mutiara Bandung Hotel
    5.6
    ade from Indonesia
    Family with young children
    Superior Quadruple
    Stayed 1 night in July 2018

    Old hotel with so so breakfast”

    Pros: 1. Good location 2. Fair price 3. Swimming pool is ok CONS: 1. The receptionist is very average. Not smiling enough 2. The pillow was very hard. 3. I ask 3 bolster, and he said they dont have it,, i said pillow is ok and they said we can only have 1 maximum additional pillow. I said i will write negative review if the won't give me and they only gave me 2. Very pissed off. 4. Old hotel and needs renovation 5. Breakfast is not good and not variety. They don't even serve chicken. And no egg or omelette.. i paid extra to buy omelette and it was not omelette,, it was fried egg.

    Reviewed July 05, 2018
    12345
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    Mutiara Bandung Hotel
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    • Excellent location
    • Mesjid Raya Bandung
    • Bandung Train Station is within 0.53 km