Mutiara Bandung Hotel
Mutiara Bandung Hotel
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 Mutiara Bandung Hotel
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Interior view Mutiara Bandung Hotel
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Location
Very good
7.9
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Mutiara Bandung Hotel

Very good location
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Very good
From 1203 reviewsSee what guests said
7.1
Recommended by 85% of guests
Room choices
Suite
Suite
...
  • Street view
  • 46 m²/495 ft²
  • 1 double bed
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Executive Triple
Executive Triple
...
  • Street view
  • 34 m²/366 ft²
  • 1 single bed and 1 double b...
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Superior Quadruple
Superior Quadruple
...
  • No view
  • 30 m²/323 ft²
  • 2 single beds and 1 double ...
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Executive Quadruple
Executive Quadruple
...
  • Street view
  • 37 m²/398 ft²
  • 1 double bed or 2 single be...
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Executive
Executive
...
  • Street view
  • 24 m²/258 ft²
  • 1 double bed or 2 single be...
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Standard
Standard
...
  • No view
  • 20 m²/215 ft²
  • 1 double bed or 2 single be...
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Superior
Superior
...
  • No view
  • 24 m²/258 ft²
  • 1 double bed or 2 single be...
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Double Or Twin Superior
Double Or Twin Superior
...
  • 18 m²/194 ft²
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Double Or Twin Deluxe
Double Or Twin Deluxe
...
  • 18 m²/194 ft²
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Double Or Twin Standard
Double Or Twin Standard
...
  • 18 m²/194 ft²
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More about Mutiara Bandung Hotel

More about Mutiara Bandung Hotel

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Indonesian cuisine
Indonesian cuisine
Ambokueh Kebonjati
700 mIndonesian
Lotus Garden Restaurant
1.2 kmIndonesian, Japanese
Restoran Sederhana Masakan Padang
2.2 kmIndonesian
Asian cuisine
Asian cuisine
Takoyaki
30 mAsian, Indonesian
Yami Yami Noodle
30 mAsian, Chinese
Clemmons 3
30 mAsian, Indonesian
Cafe
Cafe
Ya Kun Kaya Toast
30 mCafe
Bamboo
40 mCafe
Sukha Delights Cafe
490 mCafe, Delicatessen, European

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1203)Booking.com Reviews (525)
7.1
Very good
Cleanliness6.9
Facilities6.9
Location7.9
Room comfort and quality7.0
Service7.1
Value for money7.2
Provided by verified guests of Agoda
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Showing 981 verified guest comments
12345
7.6
Michelle from Indonesia
Group
Executive Triple
Stayed 1 night in February 2018
Good”
Overall the hotel is worth it
Reviewed May 26, 2018
5.6
Asep from Indonesia
Business traveler
Standard
Stayed 1 night in May 2018
50”
50
Reviewed May 20, 2018
Dear Asep, Thank you for your review. Sorry for your discomfort while staying with us, we will do everything we can to improve our service in the future We look forward to welcoming you again soon Regards, Mutiara Hotel
Responded May 23, 2018
Mutiara Bandung Hotel
7.2
khalid from Indonesia
Family with young children
Superior Quadruple
Stayed 1 night in May 2018
not bad for good located family hotels”
breakfast is not too specials, the option was not wide
Reviewed May 15, 2018
Dear Khalid, Thank you for your review. Sorry for your discomfort while staying with us, we will do everything we can to improve our service in the future We look forward to welcoming you again soon Regards, Mutiara Hotel
Responded May 18, 2018
Mutiara Bandung Hotel
6.8
Erna from Indonesia
Group
Standard
Stayed 1 night in April 2018
-”
-
Reviewed May 10, 2018
Dear Erna, Thank you for your valuable reviews. We look forward to welcoming you again soon Regards, Mutiara Hotel
Responded May 15, 2018
Mutiara Bandung Hotel
6.4
Gryan from Indonesia
Family with young children
Standard
Stayed 1 night in April 2018
good location”
this hotel can be an option for short family trip in bandung
Reviewed April 25, 2018
Dear Gryan, Thank you for your valuable reviews. We look forward to welcoming you again soon Regards, Mutiara Hotel
Responded April 27, 2018
Mutiara Bandung Hotel
6.4
Nadia from Indonesia
Family with teens
Superior Quadruple
Stayed 1 night in December 2017
Nice old hotel”
it was a very old building but it's a clean and tidy one.
Reviewed April 24, 2018
Dear Nadia, Thank you for your review. Sorry for your discomfort while staying with us, we will do everything we can to improve our service in the future We look forward to welcoming you again soon Regards, Mutiara Hotel
Responded April 27, 2018
Mutiara Bandung Hotel
8.4
Citra from Indonesia
Family with young children
Superior Quadruple
Stayed 3 nights in April 2018
Nice hotel and great location nearby Bandung train station”
I was travelling with 3 adults and 1 kid . I got 4 beds in one room and very big room . The problem was the aircond size is too small for a very big room so we can't feel the aircond very cold during day and night . And we stayed for 3 nights and they served breakfast with the same menu , how come ? And if u want to eat omelete or scrambled eggs u must pay again ( that's silly actually ) . Wifi is good. Nice pool also but u should attend ur kids if they will jump into the 110cm depth bcause there is no border for the next depth , the pool was quite small but very clean . So far okay lah if u travel more than 2 people .
Reviewed April 22, 2018
Dear Citra, Thank you for your review. Sorry for your discomfort while staying with us, we will do everything we can to improve our service in the future We look forward to welcoming you again soon Regards, Mutiara Hotel
Responded April 27, 2018
Mutiara Bandung Hotel
4.0
alia from Malaysia
Family with young children
Executive
Stayed 1 night in April 2018
Acceptable”
Smelly towel Dirty blanket
Reviewed April 21, 2018
Dear Alia, Thank you for your review. Sorry for your discomfort while staying with us, we will do everything we can to improve our service in the future We look forward to welcoming you again soon Regards, Mutiara Hotel
Responded April 27, 2018
Mutiara Bandung Hotel
6.4
Arnold from Indonesia
Family with young children
Superior Quadruple
Stayed 1 night in April 2018
Good”
We stayed one night in the hotel. It's quite clean environment. Inside the room also looks clean but not under the bed. The hotel 's furniture (inside the room) is quite old and aged, need to be replaced indeed like the bed's lamp. One of the outlets does not work. The water seems does can not supply warm water. It is either very hot or cold water, the switch loose already. There is complementary tea and coffee and water. Our water heater seems old the switch quite broken but still function. Bathroom looks clean tho. Wide area for parking and great another service is your car being washed. Food for breaksfast quite vary not very complete and taste average but yes not bad. Swimming pool is an added bonus when you come ib weekdays but not sure on weekends.
Reviewed April 20, 2018
Dear Arnold, Thank you for your review. Sorry for your discomfort while staying with us, we will do everything we can to improve our service in the future We look forward to welcoming you again soon Regards, Mutiara Hotel
Responded April 20, 2018
Mutiara Bandung Hotel
7.6
Irina from United Kingdom
Family with young children
Superior Quadruple
Stayed 3 nights in April 2018
Bad smell in the room”
Nice staff, we did not feel they are trying to get money from us. This is a general feeling in Indonesia where we have to pay up to 10 times more the price just because we look different. There was a pool but we did not feel like going in, it was not that appealing. The main downside was the bad wet dog smell that was in our room for the whole stay. We burnt incense in the room and kept the windows opened but as soon as they cleaned the room the next day, the smell was back. I believe they had an old mop that was causing this issue. Big let down for us, disgusting smell. Breakfast was ok, again very nice staff. Also location was quite close to the centre, if that is what you need.
Reviewed April 10, 2018
Dear Irina, Thank you for your review. Sorry for your discomfort while staying with us, we will do everything we can to improve our service in the future We look forward to welcoming you again soon Regards, Mutiara Hotel
Responded April 17, 2018
Mutiara Bandung Hotel
10.0
Mohd from Malaysia
Couple
Standard
Stayed 2 nights in October 2017
Nice Hotel”
Nice pool, good hotel enviroment
Reviewed April 09, 2018
Dear Mohd, Thank you for your valuable reviews. We look forward to welcoming you again soon Regards, Mutiara Hotel
Responded April 17, 2018
Mutiara Bandung Hotel
8.8
Gunawan from Indonesia
Solo traveler
Standard
Stayed 1 night in March 2018
Very good and wonderful service”
The room is clean, even it is an old building. I very surprise with their service. I should stay for 3 days here, unfortunately my relatives in Cirebon was pass away and i shoul go there immediately. So I cancelled the 3 days booking and made it into one night only. They understand my situation and let me stay for one night only without additional charge. Really appreciate their understanding. Thank you very much
Reviewed April 05, 2018
Dear Gunawan, Thank you for your valuable reviews. We look forward to welcoming you again soon Regards, Mutiara Hotel
Responded April 17, 2018
Mutiara Bandung Hotel
8.0
hanik from Indonesia
Group
Standard
Stayed 1 night in March 2018
Hotel Mutiara”
Br pertama kali menginap di hotel tsb.. service ok recomend hotel dgn low budget, lokasi pusat kota dekat dgn pusat oleh2. hanya saran utk kolam renang agar di perhatikan maintenance nya utk ceramicnya baik di pinggir kolam renang ada yg sedikit tajam sehingga ada 2 anak yg sempet terluka terkena ceramic tsb. salah satunya keponkana sy. terima kasih
Reviewed April 03, 2018
Dear Hanik, Terimakasih untuk ulasan anda yang berharga. Maaf untuk ke-tidak-nyamanan Anda. Kami akan memperbaiki segala kekurangan kami agar dapat meningkatkan pelayanan kami menjadi lebih baik lagi. Kami tunggu kedatangan anda kembali. Regards, Mutiara Hotel
Responded April 17, 2018
Mutiara Bandung Hotel
7.2
Paul from Indonesia
Family with teens
Superior
Stayed 2 nights in April 2017
Really handy location near the station”
Overall good value, but make sure you get a room not facing onto the busy main road.
Reviewed April 02, 2018
Dear Paul, Thank you for your valuable reviews. We look forward to welcoming you again soon Regards, Mutiara Hotel
Responded April 17, 2018
Mutiara Bandung Hotel
3.6
ASHLEY from Malaysia
Group
Standard
Stayed 4 nights in March 2018
Acceptable”
Plug in the room were broken...and room services was terrible,they do room service everyday but not completely clean...and they charge for iron service...this is first time i went to hotel without provide iron
Reviewed April 01, 2018
Dear Ashley, Thank you for your review. Sorry for your discomfort while staying with us, we will do everything we can to improve our service in the future We look forward to welcoming you again soon Regards, Mutiara Hotel
Responded April 17, 2018
Mutiara Bandung Hotel
9.2
MOHD from Malaysia
Solo traveler
Standard
Stayed 1 night in March 2018
good hotel overall”
Water pressure for shower too slow.. Need to upgrade..overall Good hotel.. Keep it up
Reviewed March 26, 2018
Dear Mohd, Thank you for your valuable reviews. We look forward to welcoming you again soon Regards, Mutiara Hotel
Responded March 27, 2018
Mutiara Bandung Hotel
8.8
Tri from Indonesia
Solo traveler
Standard
Stayed 1 night in March 2018
Good location, wide room”
The hotel is located near the train station. Very suitable for traveler with train. But it has wide parking area too so it is ok for traveler who drive a car too. Many place to eat on its surrounding. The room is wide and clean but a litle bit old. All in all it’s worth to stay here with the price.
Reviewed March 26, 2018
Dear Tri, Thank you for your valuable reviews. We look forward to welcoming you again soon Regards, Mutiara Hotel
Responded March 27, 2018
Mutiara Bandung Hotel
6.4
C from Malaysia
Family with teens
Superior Quadruple
Stayed 1 night in March 2018
Good”
Short stay. Please improve on breakfast.
Reviewed March 26, 2018
Dear C, Thank you for your review. Sorry for your discomfort while staying with us, we will do everything we can to improve our service in the future We look forward to welcoming you again soon Regards, Mutiara Hotel
Responded March 27, 2018
Mutiara Bandung Hotel
8.0
AHMAD from Malaysia
Family with teens
Superior Quadruple
Stayed 4 nights in March 2018
Very good”
The location is in the centre of the town easy access to other places. Overall they provide large bed.
Reviewed March 25, 2018
7.2
Dian from Indonesia
Group
Standard
Stayed 1 night in March 2018
Review pribadi kurang bagus”
Ketika saya datang, oke lobby nya. Parkiran oke, ada kolam renang. Begitu aja nilai plus nya. Tapi untuk kamar yang saya pilih standard menurut saya dalamnya tidak terlalu bagus ya, dan kesannya sudah tua. Kamar mandi tidak ada hair dryer, cuma dikasih gosok gigi, sama tutupan kepala saja. Sabun mandi. Ada air hangat. Namun, semprotan air tidak strategis anehnya ada di sebelah kiri, jadi susah saat buang air kecil/besar pakai tangan kiri. Jadi menurut kami cocok nya si lebih keluarga, kalau kami anak muda kurang suka nuansa old dan terbilang furniture sudah lama gitu. Dan untuk harga segitu menurut saya dan ipar sih mahal ya. Cuma lokasi sih memang strategis.
Reviewed March 19, 2018
Dear Dian, Terimakasih untuk ulasan anda yang berharga. Maaf untuk ke-tidak-nyamanan Anda. Kami akan memperbaiki segala kekurangan kami agar dapat meningkatkan pelayanan kami menjadi lebih baik lagi. Kami tunggu kedatangan anda kembali. Regards, Mutiara Hotel
Responded March 20, 2018
Mutiara Bandung Hotel
12345
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