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Naspa New Otani
Naspa New Otani
Naspa New Otani
Naspa New Otani
Naspa New Otani
Naspa New Otani
Naspa New Otani

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8.5

Excellent

649 reviews

649 reviews

View3
Housekeeping3
Food & Dining1
See map

8.4

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Triple Chair 110 m
Main Lift 180 m
Naspa Ski Garden 180 m
Beginner Chair 270 m
Top Chair 320 m
Echigo Onsen Sakura Tei 580 m
Lodge Lift 710 m
Angel Grandia Shuttle Bus Pick-Up Point 740 m
Echigo Yuzawa Wide Area Tourist Information Center 830 m
Kandatsu No Yu Onsen 850 m

Naspa New Otani

2117-9 Yuzawa, Yuzawamachi, Minamiuonuma-gun, Yuzawa, Yuzawa, Japan, 949-6101 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Yuzawa part of Yuzawa, this property puts you close to attractions and interesting dining options. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

900 meters to public transportation

Front desk [24-hour]

Excellent room comfort & quality

Free Wi-Fi in all rooms!

Sauna

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Bicycle rental

Car park

Shuttle service

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

BBQ facilities

This property is in high demand!

5 travelers have booked today.

Value for money8.3
Distance to city center1.8 km
Location rating8.4

Rooms available at Naspa New Otani

Exceptional
Room comfort & quality

10

Junior Suite
...
  • Room size: 74 m²/797 ft²
  • Mountain view
  • 2 semi double beds
Enter dates to see prices
Superior Twin Room - Smoking
...
  • Room size: 37 m²/398 ft²
  • Mountain view
  • 2 semi double beds and 1 si...
Enter dates to see prices
Twin Room with Airweave Mattress - Non-Smoking
...
  • Room size: 37 m²/398 ft²
  • Nature view
  • 2 semi double beds
Enter dates to see prices
Western Suite
...
  • Room size: 111 m²/1195 ft²
  • Outdoor view
  • 2 single beds
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Japanese Suite
...
  • Room size: 111 m²/1195 ft²
  • Outdoor view
  • 5 futons
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Superior Room - Twin
...
  • Room size: 37 m²/398 ft²
  • Mountain view
  • 2 semi double beds
Enter dates to see prices
Superior Room - Twin
...
  • Room size: 37 m²/398 ft²
  • Mountain view
Enter dates to see prices
Superior Room - Twin
...
  • Room size: 37 m²/398 ft²
  • Mountain view
  • 2 double beds
Enter dates to see prices
Room
...
  • Room size: 37 m²/398 ft²
  • Mountain view
Enter dates to see prices
Superior Room - Twin
...
  • Room size: 37 m²/398 ft²
  • Mountain view
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Naspa New Otani?

Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Naspa New Otani?

A stay at Naspa New Otani also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Naspa New Otani has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Yuzawa with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Naspa New Otani?

Wake up to a great buffet breakfast at Naspa New Otani. Adults can enjoy breakfast offered with an additional charge of 2500 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Naspa New Otani?

Naspa New Otani features 3 on-site restaurants for your dining convenience.

What is the smoking policy at Naspa New Otani?

Naspa New Otani does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Naspa New Otani?

The closest train, metro, or bus station to Naspa New Otani is Echigo Yuzawa Train Station, 890 m away.

What restaurants are nearby Naspa New Otani?

Restaurants including Patisserie Satsuki, Bar Capri and Naspa New Otani Garden Lounge are popular in Naspa New Otani’s neighborhood which is known as Yuzawa.

What are popular attractions near Naspa New Otani?

Naspa New Otani’s location in the Yuzawa neighborhood makes it close to famous attractions including Naspa Ski Garden, Echigo Onsen Sakura Tei and Kandatsu No Yu Onsen.

What popular natural sightseeing spots are close to Naspa New Otani?

Naspa New Otani’s nearby natural sights include Triple Chair, Main Lift and Beginner Chair located in the same Yuzawa area.

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Explore the neighborhood

What people love about Naspa New Otani

  • 8

    Very good
    Breakfast

    "The breakfast room is served in a huge banquet hall with hundreds of people."

    Sylwia

    |

    November 14, 2021

  • 10

    Exceptional

    "Highly recommend for families trying ski for the first time."

    Priscilla

    |

    March 7, 2020

  • 9.6

    Exceptional
    Location

    "A large scale resort hotel, 5 minutes drive to the main street and station"

    Wing

    |

    February 20, 2020

Property ranking|Compared to 187 Yuzawa properties
See all rankings
Room comfort score
10/10
Room size
49 sqm.
Cleanliness score
8.9/10
Couples review score
8.8/10
Better than
99
%
of Yuzawa properties
Bigger than
97
%
of Yuzawa properties
Better than
94
%
of Yuzawa properties
Better than
89
%
of Yuzawa properties
Overall rating:

8.5

Excellent
649 reviews
Cleanliness
8.9
Facilities
8.6
Location
8.4
Read all reviews >
More about Naspa New Otani

More about Naspa New Otani

Naspa New Otani

Naspa New Otani provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Yuzawa. If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site.
The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? laundromat and dry cleaning service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need.
Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Naspa New Otani. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. In-room entertainment such as television and cable TV is provided for guests in some selected rooms. The hotel also offers a refrigerator and instant tea in some rooms for when you feel like it is needed.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Naspa New Otani. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's karaoke rooms and bar can be as fun as a night out with your travel companions.
Naspa New Otani has vending machines for 24-hour available light snacks and/or drinks.
Naspa New Otani lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Don't forget to explore the hotel's easily accessible beach. Maximize your winter fun with a daily trip to the powdery white slopes with ski slopes, ski equipment rentals and ski lessons. Finish your vacation days right by dropping in at the massage, spa and sauna.
Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have fun without traveling far, by taking advantage of the mini golf course, dart board, ping-pong table, tennis court and hiking trails at Naspa New Otani. Have fun with your friends or family, or even meet new people at the games room.
Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Reasons to stay here

Rooms don't get much cheaper than here, being less than 98% of the city's accommodation.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 99% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 99% of other accommodations in Yuzawa.

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Amenities and facilities
Excellent
Facilities

8.6

Languages spoken

  • English
  • Japanese

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Dart board
  • Fitness center
  • Game room
  • Garden
  • Hiking
  • Hot tub
  • Karaoke
  • Massage
  • Mini golf course
  • Nightclub
  • Sauna
  • Skiing
  • Ski lessons
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Table tennis
  • Tennis court

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Restaurants
  • Room service
  • Vending machine

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Chapel
  • Concierge
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Shrine
  • Smoking area

For the kids

  • Family room
  • Kids club
  • Kids meal
  • Playground

Access

  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Shuttle service
  • Taxi service

Sports equipment rental

  • Bicycle rental
  • Ski equipment rentals
Food and dining
Restaurants on site

O Dining Buffet restaurant

  • Menu: A-la-carte

FONTANA Continental restaurant

  • Menu: Buffet

Senbazuru Japanese restaurant

  • Menu: Buffet
Location
2117-9 Yuzawa, Yuzawamachi, Minamiuonuma-gun, Yuzawa, Yuzawa, Japan, 949-6101
Excellent
Location

8.4

Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 4 year(s).

Infant 4-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 6-6 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Guests who reserved a room with dinner must check in before 06:00 PM or dinner cannot be served and no refund provided.
  • Restaurants around the area are limited and may close early in the evening. Dining options may be difficult to find after 07:00 PM.
  • Pets are strictly not allowed at the property.
  • All guestrooms at this property allow smoking. Rooms will be deodorized for non-smoking guests.
  • Guests with children must inform the property at time of booking. Please specify how many children will be staying and their respective ages in the special request box. Please note that child rates are applicable to children 3 years and younger and adult rates are applicable to children 4 years and older. Please contact the property for more details.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until23:59
  • Check-out until10:00
  • Reception open until00:00

Getting around

  • Distance from city center1.8 km

Extras

  • Breakfast charge (unless included in room price)2500 JPY
  • Daily Internet/Wi-Fi fee0 JPY

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges2
  • Number of floors30
  • Number of restaurants3
  • Number of rooms 240
  • Room voltage100
  • Year property opened1992
  • Most recent renovation2015

Parking

  • Daily parking fee0 JPY
Property announcements

Child meal charges apply for children (1-3 years old) staying in existing beds. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Reviews of Naspa New Otani from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.9
Facilities8.6
Location8.4
Room comfort and quality10.0
Service9.0
Value for money8.3
High score for Yuzawa
Rating
9+ Exceptional (37)
8-9 Excellent (15)
7-8 Very Good (18)
6-7 Good (2)
<6 Below Expectation (10)
Time of the year
Mar - May (19)
Jun - Aug (7)
Sep - Nov (14)
Dec - Feb (42)
All guests (262)
All room types
All languages

Show reviews that mention 

Showing 82 verified guest comments
12345
10.0
Exceptional
Jeremy from United States
Couple
Stayed 3 nights in February 2019

Great Hotel in Yuzawa - Large Rooms (Japanese tatami style)”

Stayed here for a few nights for a short getaway ski trip from Tokyo. Located right on the NASPA mountain ski slopes - skiers only, no snowboarding allowed which is quite unique. However, as an intermediate-advanced skier you will prob. get bored skiing at NASPA so we moved to other areas - Kagura (15 mins away) was a gem and highly recommended to avoid the crowds. Back to the hotel. Free parking if you have a car. Large and crowded but mostly with locals from all parts of Japan. Great large rooms (we had a big Japanese-style tatami room; so I didn't get to see the Western rooms). Breakfast and dinner were as the other reviewers - the first night is great since it's a big buffet and it's all new. Both good quality Japanese & Western cuisine. However, the second night and onwards it's pretty much the same food and can get boring quite quickly. Check out other food options inside the JR Echigo-Yuzawa station. Great place to do some souvenir shopping and sake drinking and eating!

Reviewed February 25, 2019

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10.0
Exceptional
Priscilla from Hong Kong SAR, China
Family with young children
Stayed 4 nights in March 2020

Every comfort you need for a family friendly ski”

Homeliness is in the air. This is a lovely hotel situated in a small town of Yuzawa, and 15 mins away from the public and main ski Gala Yuzawa. Decent size rooms with friendly staffs who took extra care of our needs. Private ski slopes and lessons available for beginners and intermediates within the premise. Highly recommend for families trying ski for the first time. We loved here so much that this is our second year staying at NASPA.

Reviewed March 07, 2020

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9.6
Exceptional
AKBAR from Indonesia
Group
Superior Twin Room - Smoking
Stayed 1 night in April 2019

Great Naspa hospitality!”

Great location in Naspa ski resort with complimentary shuttle service to/from echigoyuzawa station. Facilities and services are great, Public bath so relaxing. Rooms with breathtaking view and cleanliness. One more great thing, JUNG the concierge/bell is amazing hospitality!! I wish we could stay longer since our trip are tight schedule this time. See you next winter.

Reviewed April 23, 2019

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10.0
Exceptional
Muhammad from Malaysia
Couple
Stayed 2 nights in April 2019

In-house Onsen!”

Great place to stay after a day at the ski resort, hotel include with in house hot springs bath. A must try experiences!

Reviewed November 25, 2019

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9.6
Exceptional
Frank from Singapore
Solo traveler
Junior Suite
Stayed 2 nights in September 2019

Off peak season”

The room was really huge and spacious. Booked during the off-peak ski session. There is a nice onsen and international buffet that is really affordable and delicious. Highly recommended. Con is the location. Shuttle bus to the train station ends at 5 pm but you can always try to talk to the staff to arrange.

Reviewed September 19, 2019

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9.2
Exceptional
Gary from Singapore
Family with young children
Stayed 2 nights in December 2019

Snow resort 80 minutes from Tokyo”

Naspa New Otani is a gem of a hotel. Significantly, the staff there are very helpful, courteous, and warm. That in itself makes a difference. The service at Fontana (western), and Senbazuru (Japanese) restaurants was very good, and the food delicious. My children, and my mother were impressed. I had a western cum Japanese style room. It was very spacious, pleasant and very clean. I will visit the said hotel again

Reviewed December 30, 2019

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9.6
Exceptional
Wing from Hong Kong SAR, China
Group
Superior Quad Room 71 to 75 Sq M
Stayed 2 nights in February 2020

Good comfortable hotel”

A large scale resort hotel, 5 minutes drive to the main street and station

Reviewed February 20, 2020

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9.2
Exceptional
Lina from Colombia
Family with young children
Stayed 2 nights in January 2020

Exceptional”

We had a great time, ski was perfect. The only thing is the food is not great, but they have free shuttles to the station so you can always survive on snacks until dinner time. Breakfast is plentiful and tasty.

Reviewed January 12, 2020

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9.6
Exceptional
Berry from Taiwan
Family with teens
Stayed 1 night in January 2019

Family snow vacation”

I wish we have stayed longer!

Reviewed January 23, 2019

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8.8
Excellent
Trina from Singapore
Family with teens
Stayed 2 nights in December 2019

Great service and spacious rooms”

We have a tatami japanese room. Lots of space for 6 people. Clean. All in good condition. Onsen also great!

Reviewed December 21, 2019

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8.8
Excellent
Tsz from Hong Kong SAR, China
Solo traveler
Stayed 3 nights in January 2019

NASPA good slopes for beginners ”

NASPA is a skier resort, they do have a shuttle bus from Echigo-Yuzawa to hotel

Reviewed January 26, 2019

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9.6
Exceptional
Wing from Hong Kong SAR, China
Group
Superior Japanese-Style Room 46 to 50 Sq M
Stayed 2 nights in February 2020

Rated”

already rated

Reviewed February 20, 2020

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8.0
Excellent
Sylwia from Japan
Solo traveler
Junior Suite
Stayed 1 night in November 2021

Nice stay”

I suggest taking a bigger room with a view. The breakfast room is served in a huge banquet hall with hundreds of people. Would be nice if it was more cosy.

Reviewed November 14, 2021

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7.6
Very good
Joseph from Malaysia
Family with teens
Superior Twin Room - Smoking
Stayed 4 nights in December 2019

Best if have enough snow.”

Checked online- ski season starts from Dec 19. Checked in from Dec 19-23 but no show- have to travel to Kagura. Hotel was large with free public onset but virtually all other facilities usage like swimming pool you've to pay. Ski rental was more expensive than in Kagura. If it snows it'll be beautiful here with its own ski lift which is within walking distance.

Reviewed December 27, 2019

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8.0
Excellent
Hajime from Japan
Solo traveler
Superior Twin Room - Smoking
Stayed 3 nights in December 2020

Fancy”

Luxurious hotel, but COVID precautions limited use of restaurants and spa. Would like to visit again if and when the virus situation gets better.

Reviewed December 19, 2020

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7.2
Very good
Tadakazu from Japan
Solo traveler
Superior Twin Room - Smoking
Stayed 2 nights in January 2020

Expensive, but not luxuary, just ordinary level facility and services”

Parking is far from the front entrance, only a few parking spaces near. They drive us by vehicles to the parking, but they would not bring our cars to the front. The room is not too small, it's decent but the facility is old. Since this ski resort is located lower part of the mountains, sometimes getting rain or less snow than other ski areas.

Reviewed January 13, 2020

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6.0
Rudy from Singapore
Family with young children
Superior Twin Room - Smoking
Stayed 2 nights in December 2019

Hotel have seen better days”

The hotel feels old. The room and beds need an upgrade. The shuttle bus service should be scheduled and not by reservations. This is very inconvenient to guests trying to make a call to the front desk, especially when wanting to get back to the hotel after a day's out. There are also some additional hidden costs that was not included in the Agoda booking. So future guests please be aware.

Reviewed December 27, 2019

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6.0
jacobo from Philippines
Family with young children
Stayed 1 night in January 2019

Above average”

Rooms are very run down and need to be renovated!

Reviewed February 23, 2019

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5.6
Thomas from Japan
Solo traveler
Superior Twin Room - Smoking
Stayed 1 night in March 2021

Ski gears not allow in rooms? Won't go back”

Ski gears not allow in rooms? Won't go back

Reviewed March 07, 2021

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4.8
Gertjan from Japan
Family with teens
Stayed 1 night in December 2020

Resort area is skiers-only!”

We had not planned on using the slopes near the hotel, but we were still amazed they allow skiers only (our family has 3 snowboarders). Also, lack of restaurant facilities meant we had to take the taxi out for breakfast and dinner. Finally, if you are uncomfortable with staying in tall buildings in Japan, this hotel should probably be avoided too.

Reviewed August 02, 2021

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