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New Osaka Hotel
New Osaka Hotel
New Osaka Hotel
New Osaka Hotel
New Osaka Hotel
New Osaka Hotel
New Osaka Hotel

Removed from saved list

7.7

Very good

3,203 reviews

3,203 reviews

Housekeeping62
Breakfast14
Shops5
See map

8.8

Excellent

Location rating score

Excellent location
Exceptional for walking
Parking
FREE
Walkable places
Sainoki Shrine

260 m

Shin Osaka Train Station

240 m

Popular landmarks
Kuchu Teien Observatory

3.0 km

Osaka Castle Park

5.5 km

Osaka Castle

5.5 km

Minami (Namba)

5.7 km

Shinsaibashi-Suji Shopping Street

6.7 km

Closest landmarks
Dorin - Tokaido Shinkansen 20th Anniversary Commemoration

260 m

Ajinokoji

260 m

Shin Osaka Hankyu Building

310 m

Bar 19

320 m

Mielparque Hall

500 m

New Osaka Hotel

5-14-10, Nishinakajima, Yodogawa-ku, Shin Osaka, Osaka, Japan, 532-0011 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Shin Osaka part of Osaka, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Dotonbori. This 3-star property features restaurant to make your stay more indulgent and memorable.

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Highlights

260 meters to public transportation

Front desk [24-hour]

Excellent breakfast

Complimentary WIFi in all rooms

Daily cleaning

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
Body thermometer
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Transport to airport

Complimentary WIFi in all rooms

Luggage storage

Check-in/out [private]

Car park [free of charge]

Restaurants

Smoking area

Your dates are popular among travelersPopular destination! Properties in Osaka are being booked every minute!
Value for money7.7
Distance to city center3.Km
Location rating8.8
Nearest airportOsaka International Airport (ITM)
Distance to airport8.3 km

Rooms available at New Osaka Hotel

Double - Non-Smoking
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Twin Standard Non-Smoking
...
  • Room size: 14 m²/151 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Single Non Smoking
...
  • Room size: 14 m²/151 ft²
  • Non-smoking
  • 1 single bed
Enter dates to see prices
Deluxe Twin Non Smoking
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Deluxe Single Room
...
  • Room size: 13 m²/140 ft²
  • Shower and bathtub
  • 1 single bed
Enter dates to see prices
Double Room
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Room
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 2 semi double beds
Enter dates to see prices
Room
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 4 king beds
Enter dates to see prices
Room
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Single Room
...
  • Room size: 14 m²/151 ft²
  • Non-smoking
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at New Osaka Hotel?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

Is breakfast offered at New Osaka Hotel?

Adults can enjoy breakfast offered with an additional charge of 1000 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at New Osaka Hotel?

New Osaka Hotel features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch.

Can business events be hosted at New Osaka Hotel?

On-site venues and convenient event services make New Osaka Hotel an ideal choice for hosting events such as conferences and meetings. The 6 venues can accommodate you and your guests.

What is the closest train, metro, or bus station to New Osaka Hotel?

The closest train, metro, or bus station is Shin Osaka Train Station, 240 m away from New Osaka Hotel.

What restaurants are nearby New Osaka Hotel?

New Osaka Hotel’s neighborhood is Shin Osaka which includes popular restaurants such as Murasaki Shin-Osaka, New Osaka Hotel Belle Vue Keishoro and Adustam.

What popular shopping places are close to New Osaka Hotel?

New Osaka Hotel is located in Shin Osaka area which features shopping places such as Shin Osaka Hankyu Building, Arde Shinosaka and Eki Marche Shin Osaka.

What are popular attractions near New Osaka Hotel?

New Osaka Hotel is located in Shin Osaka area, which is famous for attractions such as Sainoki Shrine, Dorin - Tokaido Shinkansen 20th Anniversary Commemoration and Ajinokoji.

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See map

Explore the neighborhood

What people love about New Osaka Hotel

  • 10

    Exceptional
    Location

    "Hotel is also VERY close to shin osaka and conbinis."

    Stephani

    |

    February 23, 2020

  • 9.6

    Exceptional

    "Very efficient n fast service."

    Ahmad

    |

    February 21, 2020

  • 7.2

    Very good
    Breakfast

    "Provide good Japanese breakfast."

    Edgar

    |

    February 17, 2020

Property ranking|Compared to 3,133 Osaka properties
See all rankings
Cheapest price score
Location score
8.8/10
Room comfort score
7.1/10
Room size
19 sqm.
Better than
94
%
of Osaka properties
Better than
93
%
of Osaka properties
Better than
90
%
of Osaka properties
Bigger than
86
%
of Osaka properties
Overall rating:

7.8

Very good
2,269 reviews
Cleanliness
7.7
Facilities
7.1
Location
8.8
Read all reviews >
What travelers say they love:
Facilities are clean, and price is very affordable.
Jennifer from Philippines
Solo traveler
More about New Osaka Hotel

More about New Osaka Hotel

New Osaka Hotel

Take everything available in Osaka with a comfort stay at New Osaka Hotel.
New Osaka Hotel offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Front desk services including luggage storage can assist with your needs. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like daily housekeeping let you make the most of your room.
Equipped with handy amenities, guestrooms at New Osaka Hotel guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service and air conditioning for your convenience. In-room entertainment such as television, is provided for guests in select rooms. The hotel also offers a refrigerator and instant tea in some rooms for when you feel like it is needed.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and towels in some select rooms.


Dining and things to do

Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions. New Osaka Hotel has vending machines for 24-hour available light snacks and drinks.


Around the property

Take some time to explore Osaka during your stay at the hotel. One of the city's most iconic and famous buildings is Osaka Castle, located 5.5 km away.


Reasons to stay here

Rooms don't get much cheaper than here, being less than 92% of the city's accommodation.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 93% of the city's accommodation.
This accommodation is highly recommended for its location, scoring higher than 92% of other options in the city.

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Amenities and facilities
Very good
Facilities

7.1

Most talked about facilities

Housekeeping

73 mentions

Breakfast

42 mentions

Internet

11 mentions

Food & Dining

7 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Massage

Cleanliness and safety

  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Safe dining setup
  • Staff trained in safety protocol
  • Sterilizing equipment

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurants
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Chapel
  • Contactless check-in/out
  • Currency conversion service
  • Daily cleaning
  • Dry cleaning
  • Elevator
  • Grooming service
  • Heating in public area
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Shrine
  • Smoking area

For the kids

  • Family room

Access

  • CCTV in common areas
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Transport to airport
Location
5-14-10, Nishinakajima, Yodogawa-ku, Shin Osaka, Osaka, Japan, 532-0011
Excellent
Location

8.8

Airports

  • Osaka International Airport (ITM)
    8.3 km 20 min drive
  • Kobe Airport (UKB)
    26.9 km

Public transportation

  • Shin Osaka Train Station
    240 m
  • Nishinakajima Minamigata Subway Station
    560 m

Hospital or clinic

  • Kita-Osaka Hospital
    870 m

Shopping

  • Shinsekai Ichiba
    8.8 km

Convenience store

  • Lawson
    900 m

Cash withdrawal

  • ATM
    250 m
What's nearby

Popular landmarks

  • Kuchu Teien Observatory
    3.0 km
  • Osaka Castle Park
    5.5 km
  • Osaka Castle
    5.5 km
  • Minami (Namba)
    5.7 km
  • Shinsaibashi-Suji Shopping Street
    6.7 km
  • Dotonbori
    7.0 km
  • Kuromon Market
    7.4 km
  • Tsutenkaku
    8.8 km
  • Universal Studios Japan
    9.6 km
  • Osaka Aquarium Kaiyukan
    10.7 km

Nearby landmarks

  • Shin Osaka Train Station
    240 m
  • Sainoki Shrine
    260 m
  • Dorin - Tokaido Shinkansen 20th Anniversary Commemoration
    260 m
  • Ajinokoji
    260 m
  • Shin Osaka Hankyu Building
    310 m
  • Bar 19
    320 m
  • Mielparque Hall
    500 m
  • Nishinakajima Minamigata Subway Station
    560 m
  • Arde Shinosaka
    610 m
  • Eki Marche Shin Osaka
    610 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • According to local tax regulation, guests should pay accommodation tax surcharge directly to the property upon check-in (per person per night):
    effective from January, 2017
    Accommodation tax of JPY 100 is charged at the property per person per night for room rates JPY10,000 and over and less than JPY 15,000.
    Accommodation tax of JPY 200 is charged at the property per person per night for room rates less than JPY 20,000.
    Accommodation tax of JPY 300 is charged at the property per person per night for room rates of JPY 20,000 and over.
    effective from June 1,2019:
    Accommodation tax of JPY 100 is charged at the property per person per night for room rates JPY7,000 and over and less than JPY 15,000.
    Accommodation tax of JPY 200 is charged at the property per person per night for room rates less than JPY 20,000.
    Accommodation tax of JPY 300 is charged at the property per person per night for room rates of JPY 20,000 and over.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Getting around

  • Distance from city center3.Km
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)1000 JPY
  • Daily Internet/Wi-Fi fee0 JPY

The property

  • Non-smoking rooms/floorsYes
  • Number of floors13
  • Number of restaurants1
  • Number of rooms 301
  • Room voltage100
  • Year property opened1977
Property announcements

Easy access from Bullet Train Station, JR Shin-osaka to the nearest station of the HTL (Shinsaibashi or Nanba)

1) To Shinsaibashi Station - Direct line by Subway Midosuji Line, only take 13 min & 6 stations away
2) To Nanba Station - Direct line by Subway Midosuji Line, only take 15 min & 7 stations away

Reviews of New Osaka Hotel from real guests

Provided by verified guests of Agoda
7.8
/
10
Cleanliness7.7
Facilities7.1
Location8.8
Room comfort and quality7.1
Service7.7
Value for money7.7
High score for Osaka
Rating
9+ Exceptional (245)
8-9 Excellent (330)
7-8 Very Good (425)
6-7 Good (193)
<6 Below Expectation (239)
Time of the year
Mar - May (419)
Jun - Aug (210)
Sep - Nov (403)
Dec - Feb (400)
All guests (2,269)
All room types
All languages

Show reviews that mention 

Showing 1,432 verified guest comments
12345
9.2
Exceptional
Djun from United States
Couple
Stayed 2 nights in July 2017

Exceptional”

It's very convenient location, just across from Shin-Osaka station that's why I choose this hotel. When I put don't disturbed sign on, I saw there's 1 big bag fill up with a new amenity such a towel and more in front the door. If I can say the room and the bed is small for 2 people, but if you can get a good deal of price, it's worthy. For sure I'll be back anytime I have chance to visit Osaka again.

Reviewed July 23, 2017

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9.6
Exceptional
Mary from United States
Family with young children
Stayed 2 nights in November 2016

Can see the hotel from Shin Osaka exit”

Less than a 5 minutes walk from Shin Osaka station . Can see the New Osaka Hotel signs on the top of the hotel from the central exit. Did not eat at the hotel, but several restaurants on the street near the hotel and plenty of places to eat in the station. Rooms were clean. Easy train ride to Osaka - about a 4 minute ride. Quick and easy check in and out. Will stay there again!

Reviewed November 26, 2016

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9.0
Exceptional
Katrina from Australia
Couple
Double - Non-Smoking
Stayed 3 nights in February 2015

Great hotel with central location”

Location food cleanliness

We stayed here for 3 nights. The rooms were a bit small but decent based on Japanese standards. 3 minute walk from Shin-Osaka station. For those looking for the hotel for the first time it is located at the Central Gate exit of the Shin-Osaka station. Location is quite centralised to main attractions of Osaka such as Dotonburi (15mins by subway), Universal Studios - Harry Potter World etc (20mins by JR line) and Osaka station is just 1 stop away and there is tonnes of shopping to be done there! Overall really enjoyed our stay there!

Reviewed February 11, 2015

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8.7
Excellent
Det from Malaysia
Solo traveler
Stayed 7 nights in August 2013

Nice comfort hotel at convenient location”

The hotel is clean and comfort, staffs are very friendly and there are also restaurants in the hotel.

The room rate is relatively cheap despite the location of the hotel is less than 5 minutes walk from JR train station “Shin-Osaka” and about 1 minutes walk from subway station. It is very convenient getting around to the nearby city such as Kyoto and Nara. Getting to the hotel is quite easily as there are express train services ”Haruka” between Kansai airport and Shin-Osaka station. There are also some souvenir store, convenient stall, and restaurant in the JR station. There is also free Osaka map available at the hotel lobby with the train map and recommended places to visit. The hotel does not provide Wifi service but they do have cable connection in the room.

Reviewed August 12, 2013

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8.3
Excellent
Chang-Ying from United States
Solo traveler
Single Non Smoking
Stayed 1 night in October 2015

Good hotel for a short stay”

The best thing about this hotel is that it is very close to Shin-Osaka Station.

The best thing about this hotel is that is very close to Shin-Osaka Station. Please note that Shin-Osaka is NOT the center of downtown Osaka, so you will have to use the trains to access Dotobori and other popular shopping areas which was easy to navigate in English. Before coming to Japan, I was expecting my room to be really small but it was surprising not that small. It was a good-enough size for a solo traveler. The room was clean enough, but not sparkling clean. The hotel was more of a 3-star hotel to me. I liked that the hotel provides pajamas, slippers, and toothbrush and toothpaste, which seems common in Japan. I did not eat at the restaurant in the hotel because Shin-Osaka Station had plenty of restaurants for food. Check-in and check-out was easy, the staff spoke English well enough. I was able to leave my luggage at the hotel for a few hours after I checked out to explore the city before departing for my next city.

Reviewed November 03, 2015

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9.3
Exceptional
Benjamin from United States
Solo traveler
Stayed 2 nights in May 2014

Very Pleasant Stay”

Location, Value, Service

Location is fantastic: directly adjacent to Shin-Osaka station, so convenient for people riding the Shinkansen bullet train. Check-in was fast. Internet worked fine and was fast (no wifi, however). Complementary free drink at the hotel bar/restaurant was nice. The hotel interior is clearly older, but well-maintained. Rooms were normally-sized for Japan and the only problem was that power outlets were not particularly convenient, but still usable. Check-out went fast and staff was very efficient in holding our luggage for me until my return in the late evening. Good value considering affordable price in an otherwise very expensive area of the city!

Reviewed May 13, 2014

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9.6
Exceptional
James from Singapore
Solo traveler
Stayed 3 nights in September 2017

Excellent Hotel”

Don't be fooled by the facade and lobby. The rooms are well maintained and very comfortable. I wouldn't say they are new but definitely not old like some guests said. The room was very clean and a little larger than my expectation. Location is excellent, literally next to the Shin-Osaka train station, subway line on one end of the station. Get your bearings right and its a short walk. Take the Central exit, down the escalator, walk towards the right to the end where there is a bicycle area next to the underpass, walk through and you see the hotel.

Reviewed September 28, 2017

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8.4
Excellent
Annadelle from Philippines
Family with young children
Stayed 2 nights in April 2017

Very near Shin-osaka Station...Great value for money!”

The hotel is very near the Shin-Osaka Station, you can view the hotel from the train arriving at the station. It's a few minutes walk from the station and is conveniently located near station shops and restaurants. Room space was small but this was expected. Our family stayed in a double room, would have booked the twin room but since availability during our stay was scarce, I opted to book this room instead knowing very well that space could be an issue. I was surprised to find out that the bed wasn't as small as what I expected it to be! There's very little space to move around though but again, I kinda expected it to be so. Staff were nice and accommodating. Check-in and check-out was a breeze! Breakfast was fairly good and cheap (1000 yen for adults and 650 yen for children). Hotel was clean and bathroom amenities were Shiseido products. Too bad you couldn't bring them with you since they come in big bottles instead of the usual small travel size ones. Overall, great hotel to stay especially if you're traveling within Osaka.

Reviewed April 14, 2017

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9.0
Exceptional
Thanaporn from Thailand
Family with young children
Stayed 5 nights in August 2015

Great location ”

Best location / old hotel / kindly staff performance

Very great location because of near shin osaka station that can transit to Kyoto easily And also very close to metro shin osaka station only 50 meters ( exit no 7) and close to family mart and 7 -11 You will walk pass many beverage vending machines For hotel , iThe room was very clean but old equipment, noisy when using water / old refrigerator but it's work I think it was value of money.

Reviewed September 04, 2015

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8.3
Excellent
Ee from Singapore
Family with teens
Stayed 4 nights in March 2010

Great location!”

Within walking distance to JR Shin-Osaka station. Small room but equip with all the necessary amenities. Room and sheets are clean
Nothing that I can say.

I would recommend New Osaka Hotel for people who are looking at affordable prices at great location. It is very near to JR Shin-Osaka station (about 5 mins walk) where the Shinkansen line is and that is very convenient for travellers who are planning to travel out of Osaka to nearby areas eg. Kobe, Himeji, Kyoto etc The rooms are small but comfortable enough. With such affordable prices and location, it is really a steal.

Reviewed April 13, 2010

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8.3
Excellent
Ee from Singapore
Family with teens
Single Non Smoking
Stayed 4 nights in March 2010

Great location”

Walking distance to JR Shin-Osaka hotel. Small room but equip with all the necessary amenities
Nothing I can say.

I would recommend New Osaka Hotel for people who are looking at affordable prices at great location. It is very near to JR Shin-Osaka station (about 5 mins walk) where the Shinkansen line is and that is very convenient for travellers who are planning to travel out of Osaka to nearby areas eg. Kobe, Himeji, Kyoto etc The rooms are small but comfortable enough. With such affordable prices and location, it is really a steal.

Reviewed April 13, 2010

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9.0
Exceptional
Grace from Canada
Couple
Stayed 1 night in April 2012

Fantastic service and delicious breakfast!”

Free buffet breakfast and welcome drink. Close to train station

We booked this hotel last-minute for a one night stay in between cities. The room was a decent size, there was free welcome drink, and free buffet breakfast. The Western and Japanese style breakfast buffet was amazing. All sorts of breakfast items and beverages to satisfy anyone. The location is great. It is a short walk (about a block) from the Shin-Osaka train station. There is also a laundromat nearby for those who need laundry services. I highly recommend this hotel. I wish we could have spent more time here.

Reviewed May 04, 2012

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10.0
Exceptional
Rahayu from Indonesia
Couple
Stayed 2 nights in June 2017

Awesome”

I love stay at new osaka hotel. Very close with shin osaka station (you can see ths hotel from central gate of shin osaka stt). Near familymart store. When we back to osaka, will choose ths hotel again!

Reviewed July 04, 2017

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9.6
Exceptional
ZHI from Singapore
Group
Stayed 3 nights in December 2019

Value for money”

For the price of this hotel, I would say it’s reasonable. It’s 8 mins walk from Shin-Osaka and can get us to many of the places we went easily. The twin room that I stayed i feel that is actually smaller and older than what the photo appears it to be. Other that that, I think it’s really decent.

Reviewed January 14, 2020

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8.8
Excellent
Dean from United States
Solo traveler
Single Non Smoking
Stayed 6 nights in October 2018

Hotel very close to the Shin Osaka station. ”

The hotel is very close to the JR Shin Osaka station. Convenience store 7-Eleven is right next door and Lawson is just across the way. The room size and bathroom size are typical for a Japanese hotel. The only down side is that the air conditioner wasn't cold at all. This was a very warm mid to late October and the room was warm. I had to leave the window open to cool the room down. Luckily, the trains don't run all night, so it was quiet enough for me to sleep. This was my second time staying here and will probably do so again on my next visit. The hotel suits me fine, as I'm out all day and the room is only for showering and sleeping. I don't lounge in the room too much. A nice big flat screen TV is on the wall.

Reviewed October 28, 2018

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9.7
Exceptional
Valailak from Thailand
Group
Single Non Smoking
Stayed 7 nights in December 2015

New Osaka Hotel - Shin Osaka”

Location, Service, Facility

Very Good Location !!! Only 300 m. to Shin-Osaka station, you can connect to JR, Subway and Shinkansen here. Many good restaurants inside Shin-Osaka station so don't worry about finding good food. Hotel staffs are very good service. Guest room is very clean and full of facility.

Reviewed March 31, 2016

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9.0
Exceptional
Graeme from Australia
Couple
Stayed 3 nights in February 2010

Excellent hotel. Recommended”

Location! Price. Breakfast buffet. Reasonably clean. Bathroom. Doubles are good for budget minded couples.
Not particularly large room, but it is Japan! Totally fine for sightseeing on a budget.

Why pay a premium for a hotel in Kyoto when you can stay here and catch the train? Clean rooms with bath, tea provided. Great budget place to base yourself for exploring other parts of Japan. We stayed three nights here and used our Japan Rail pass to access Nara and Kyoto, plus Osaka's nightlife. It's less than a few minutes walk from the Shin Osaka shinkansen trainline! There is a breakfast buffet not included with our booking but well worth the 1000 or so yen - it included Western food along with Japanese. Staff spoke English and were helpful.

Reviewed May 16, 2010

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10.0
Exceptional
Julie from Australia
Solo traveler
Stayed 4 nights in April 2018

Great hotel location”

Location is good as a base to travel to other parts of Osaka as it is a few min walk to Shin-Osaka Stn and subway. Only 1 pillow was provided in the room but that was easily and quickly sorted by asking for another at reception. Room was clean but small (as most Japan hotels are) but given I was out exploring most of the day, I had no issues.

Reviewed April 13, 2018

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8.7
Excellent
Tricia from Australia
Couple
Stayed 4 nights in June 2015

Comfortable, affordable hotel near Shinosaka Stn”

Close to station, comfortable beds, good staff

The New Osaka Hotel can be spotted from the Central Gate of Shinosaka Station and it's less than five minutes walk to get there. Check-in was easy - most of the staff spoke good English. The rooms are decent size (for Japanese hotel standards - I've stay in much smaller) but the bed is a great size for one person but a bit too cosy for a couple (my parents did find it a bit too tight for them and they're quite petite). The hotel provided money exchange (US$ only) which was very handy since street money changers are almost non-existent (need to go to a bank or post office). Shinosaka is on the red Midosuji Line which goes directly to Shinbashi/Namba/Tennoji stations which is great for shopping, direct train from Kansai Airport and also has direct trains to Kyoto. I would definitely stay here again!

Reviewed June 07, 2015

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8.8
Excellent
Vanessa from Spain
Solo traveler
Stayed 4 nights in November 2019

Avoid their laundry service”

The hotel is really nice and it's less than 5 minutes away from the train station Shin Osaka. My advice, avoid their laundry service, it's ridiculously expensive, I paid 12.000 JPY for laundry, which is too much, and when I went to pick up my stuff, half of it was missing and they simply didn't know where it was ! I was packing as I was leaving the day after and the guy at the reception was completely lost, they charged 12.000 JPY and had no control of I had left, so ridiculous!!!! The other impossible thing is when you leave the hotel, they don't have an elevator that takes you to the lobby, you have to carry your heavy luggage all the way down, by yourself! Anyway they need to improve their service a lot more !!!

Reviewed November 10, 2019

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