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New Otani Inn Sapporo
New Otani Inn Sapporo
New Otani Inn Sapporo
New Otani Inn Sapporo
New Otani Inn Sapporo
New Otani Inn Sapporo
New Otani Inn Sapporo

Removed from saved list

8

Excellent

1,993 reviews

1,993 reviews

Housekeeping31
Breakfast9
Car Park2
See map

8.3

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Hibito

70 m

Sapporo Sosei Square

170 m

Hokkaido Television Broadcasting

180 m

Sapporo Community Plaza

190 m

Sapporo Christ Church

210 m

Popular landmarks
Sapporo Underground Pedestrian Space

310 m

Sapporo TV Tower

410 m

Odori Park

550 m

Hokkaido Government Office

560 m

Tanukikoji Shopping Street

900 m

Closest landmarks
2nd Takikawa Parking

220 m

Sapporo Shimin Hall

270 m

Tokeidai Memorial Hospital

280 m

VEGAS VEGAS Sapporo

280 m

Kirin Beer Garden

290 m

2020

New Otani Inn Sapporo

Nishi 1-chome, Kita 2-jo, Chuo-Ku, Sapporo, Sapporo, Japan, 060-0002 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Sapporo, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Odori Park. This 4-star property features restaurant to make your stay more indulgent and memorable.

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Highlights

Located in heart of Sapporo

Check-in [24-hour]

310 meters to public transportation

Inside city center

270 meters to Clock Tower (Tokei-dai)

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Bar

Restaurants

Shops

Laundry service

This property is in high demand!

3 travelers have booked today.

Value for money7.9
Distance to city center0.7 km
Location rating8.3
Nearest airportOkadama Airport (OKD)
Distance to airport5.6 km

Rooms available at New Otani Inn Sapporo

Excellent
Room comfort & quality

8.2

Japanese Style Room for 4 People - Non-Smoking
...
  • Room size: 46 m²/495 ft²
  • Non-smoking
  • 2 futons
Enter dates to see prices
Premium Twin Room - Non-Smoking
...
  • Room size: 24 m²/258 ft²
  • Non-smoking
  • 2 single beds
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Double Smoking
...
  • Room size: 24 m²/258 ft²
  • Shower and bathtub
  • 1 semi double bed
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Deluxe Twin Non-Smoking
...
  • Room size: 46 m²/495 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Comfort Twin Room - Non-Smoking
...
  • Room size: 24 m²/258 ft²
  • City view
  • 2 single beds
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Premium Double Room - Non-Smoking
...
  • Room size: 24 m²/258 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Comfort Triple Room - Non-Smoking
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 2 single beds or 1 sofa bed
Enter dates to see prices
Comfort Double Room - Non-Smoking
...
  • Room size: 24 m²/258 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Room
...
  • Room size: 46 m²/495 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Premium Double Room
...
  • Room size: 24 m²/258 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at New Otani Inn Sapporo?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to New Otani Inn Sapporo?

For those who wish to drive their own cars, New Otani Inn Sapporo has a car park right on site for maximum convenience. Parking is available for a fee of 1800 JPY per day. Self-parking is conveniently available at the hotel.

Is breakfast offered at New Otani Inn Sapporo?

Wake up to a great buffet breakfast at New Otani Inn Sapporo. There's an additional charge of 2750 JPY for adults and 1000 JPY for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at New Otani Inn Sapporo?

New Otani Inn Sapporo features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international and western. Dishes are served in a la carte and buffet during opening hours.

Can business events be hosted at New Otani Inn Sapporo?

On-site venues and convenient event services make New Otani Inn Sapporo an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 1000 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at New Otani Inn Sapporo?

New Otani Inn Sapporo does permit smoking in some areas and is not 100% smoke-free.

What is the closest airport to New Otani Inn Sapporo?

Travel by air is easy with Okadama Airport only 5.5 km away from New Otani Inn Sapporo.

What is the closest train, metro, or bus station to New Otani Inn Sapporo?

The closest train, metro, or bus station to New Otani Inn Sapporo is Sapporo Chuo Bus Terminal, 310 m away.

What restaurants are nearby New Otani Inn Sapporo?

Restaurants including Ramen Shingen, Soup Curry & Dining Suage+ and Menya Saimi are popular in New Otani Inn Sapporo’s neighborhood which is known as Sapporo.

What popular shopping places are close to New Otani Inn Sapporo?

Shopping options in New Otani Inn Sapporo’s Sapporo neighborhood include Tanukikoji Shopping Street, Sapporo Factory and Stellar Place Sapporo.

What are popular attractions near New Otani Inn Sapporo?

New Otani Inn Sapporo’s location in the Sapporo neighborhood makes it close to famous attractions including Odori Park, Clock Tower (Tokei-dai) and Hokkaido Government Office.

What popular natural sightseeing spots are close to New Otani Inn Sapporo?

New Otani Inn Sapporo’s nearby natural sights include Mt. Moiwa, Kokuei Takino Suzuran Hillside National Park and Sapporo Teine located in the same Sapporo area.

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See map

Explore the neighborhood

What people love about New Otani Inn Sapporo

  • 8.8

    Excellent

    "A heavily discounted price made this hotel excellent value for money."

    Robert

    |

    November 17, 2021

  • 8

    Very good
    Location

    "This hotel has good location, around 10mins walk from Sapporo station."

    Ang

    |

    September 15, 2021

  • 8.4

    Excellent

    "We had a nice stay."

    FULUN

    |

    June 20, 2021

Property ranking|Compared to 990 Sapporo properties
See all rankings
Room comfort score
8.2/10
Room size
31 sqm.
Location score
8.3/10
Cleanliness score
8.2/10
Better than
88
%
of Sapporo properties
Bigger than
87
%
of Sapporo properties
Better than
84
%
of Sapporo properties
Better than
84
%
of Sapporo properties
Overall rating:

8

Excellent
1,993 reviews
Cleanliness
8.2
Facilities
7.5
Location
8.3
Read all reviews >
What travelers say they love:
Good location close to subway.
May from Singapore
Family with young children
More about New Otani Inn Sapporo

More about New Otani Inn Sapporo

New Otani Inn Sapporo

Unwind while staying right in the Sapporo city center during your stay at New Otani Inn Sapporo.
The range of services provided by New Otani Inn Sapporo ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include luggage storage and safety deposit boxes.
The hotel's on-site laundromat, dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include daily housekeeping, so you can relax and enjoy your stay. Smoking is restricted to the designated smoking areas.
Guestrooms at New Otani Inn Sapporo are fitted with all the amenities travelers need. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at New Otani Inn Sapporo include a separate living room, as part of the room design. Some selected rooms have television, in-room video streaming and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, a coffee or tea maker, instant coffee and instant tea in some rooms. New Otani Inn Sapporo also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar. New Otani Inn Sapporo has vending machines that provide round-the-clock refreshment, at low cost.
New Otani Inn Sapporo lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


Around the property

Take some time to explore Sapporo. Pose in front of Clock Tower (Tokei-dai) located 250 m away, and you can always show your friends the time you went to Sapporo. One of the city's most iconic and famous buildings is Hokkaido Government Office, located 550 m away.


Reasons to stay here

Rooms here are cheaper than 89% of accommodations in the city.
This hotel scores higher than 84% of accommodations in the city for its location.
Room comfort is said to be outstanding here, scoring higher than 87% of accommodations in the city.

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Amenities and facilities
Very good
Facilities

7.5

Most talked about facilities

Housekeeping

36 mentions

Internet

10 mentions

Breakfast

9 mentions

Food & Dining

1 mention

Languages spoken

  • English
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Massage

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Restaurants
  • Vending machine

Services and conveniences

  • Chapel
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Shrine
  • Smoking area

For the kids

  • Kids meal

Access

  • Adult-only property
  • CCTV in common areas
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed

Getting around

  • Car park [charges apply]
  • Car park [on-site]

Available in all rooms

  • Air conditioning
  • Free bottled water
  • Hair dryer
  • Towels
Food and dining
Restaurants on site

ダイニング&カフェ ランデブーラウンジ

  • Cuisine: Chinese, European
  • Menu: Buffet, A-la-carte
Location
Nishi 1-chome, Kita 2-jo, Chuo-Ku, Sapporo, Sapporo, Japan, 060-0002
Excellent
Location

8.3

Airports

  • Okadama Airport (OKD)
    5.6 km 33 min drive
  • New Chitose Airport (CTS)
    41.6 km 50 min drive

Public transportation

  • Sapporo Chuo Bus Terminal
    320 m 4 min walk
  • Odori Subway Station
    480 m 7 min walk

Hospital or clinic

  • Tokeidai Memorial Hospital
    280 m 5 min walk

Shopping

  • Tanukikoji Shopping Street
    900 m

Convenience store

  • Lawson
    320 m

Cash withdrawal

  • ATM
    160 m
What's nearby

Popular landmarks

  • Clock Tower (Tokei-dai)
    260 m
  • Sapporo Underground Pedestrian Space
    310 m
  • Sapporo TV Tower
    410 m
  • Odori Park
    550 m
  • Hokkaido Government Office
    560 m
  • Tanukikoji Shopping Street
    900 m
  • Hokkaido University
    980 m
  • Susukino
    1.0 km
  • Mt. Moiwa
    5.4 km
  • Shiroi Koibito Park
    7.3 km

Nearby landmarks

  • Hibito
    70 m
  • Sapporo Sosei Square
    170 m
  • Hokkaido Television Broadcasting
    180 m
  • Sapporo Community Plaza
    190 m
  • Sapporo Christ Church
    210 m
  • 2nd Takikawa Parking
    220 m
  • Sitatte Sapporo
    240 m
  • Sapporo Clock Tower
    240 m
  • Tokyu Department Store
    250 m
  • Daimaru Department Store
    250 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 6-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Getting around

  • Distance from city center0.7 km
  • Travel time to airport (minutes)60

Extras

  • Breakfast charge (unless included in room price)2750 JPY
  • Daily Internet/Wi-Fi fee0 JPY

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors13
  • Number of restaurants2
  • Number of rooms 340
  • Room voltage100
  • Year property opened1982
  • Most recent renovation2016

Parking

  • Daily parking fee1800 JPY

Reviews of New Otani Inn Sapporo from real guests

Provided by verified guests of Agoda
8.0
/
10
Cleanliness8.2
Facilities7.5
Location8.3
Room comfort and quality8.2
Service8.1
Value for money7.9
High score for Sapporo
Rating
9+ Exceptional (178)
8-9 Excellent (135)
7-8 Very Good (222)
6-7 Good (67)
<6 Below Expectation (85)
Time of the year
Mar - May (143)
Jun - Aug (180)
Sep - Nov (111)
Dec - Feb (253)
All guests (1,267)
All room types
All languages

Show reviews that mention 

Showing 687 verified guest comments
12345
10.0
Exceptional
Melati from Indonesia
Group
Triple Room - Non Smoking
Stayed 2 nights in February 2020

Loving this place since it's so strategic! ”

I love this place since the rooms are quite big (for Japanese size), the breakfast buffet were delicious, and the location was perfect since it's located in very close to Odori Park and Sapporo Tower. The staff were all very helpful and friendly, even though they're still struggling speaking in English. But overall, it's a great place to stay!

Reviewed February 12, 2020

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Melati 様 Thank you for staying at our hotel. We are glad to be praised from you! We look forward to seeing you again. Thank you.

Responded March 07, 2020
New Otani Inn Sapporo
9.6
Exceptional
Fiona from Singapore
Family with young children
Premium Double Room - Non-Smoking
Stayed 1 night in February 2020

Very spacious room”

We booked a premium room and it’s huge!! The TV is huge too! Room is clean and nice. However, hotel is still quite a walking distance from Sapporo station. Very hard to get there by foot during heavy snow with luggage.

Reviewed February 07, 2020

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Fiona 様 Thank you for staying at our hotel. We look forward to seeing you again.

Responded March 07, 2020
New Otani Inn Sapporo
10.0
Exceptional
Nattawat from Thailand
Group
Twin Room-Non Smoking
Stayed 1 night in February 2019

Exceptional”

Near Sapporo station, wonderful breakfast, clean and very comfort room

Reviewed February 14, 2019

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10.0
Exceptional
Neri from Japan
Group
Triple Room - Non Smoking
Stayed 1 night in July 2021

Good location”

Close to shopping center and Sapporo Station. Very good lication!

Reviewed August 03, 2021

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9.2
Exceptional
JENNIFER from Malaysia
Couple
Comfort Double Room - Non-Smoking
Stayed 5 nights in December 2019

Great location and good room size!”

Managed to get the last comfort double bed room at last minute, good room size compare to other similar hotel. Location is perfect in between the Sapporo Station and Sapporo TV Tower, accessible easily via many nearby underground street exit and restaurants. Enjoy our stay and happy to stay here again on our next visit!

Reviewed January 03, 2020

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JENNIFER 様 Thank you for staying at our hotel. We are happy to be praised from you. We look forward to seeing to you again. Have a nice day.

Responded March 07, 2020
New Otani Inn Sapporo
8.8
Excellent
Richard from Singapore
Couple
Premium Twin Room - Non-Smoking
Stayed 4 nights in February 2019

Really Great Location”

The hotel had mixed reviews and many previous customers had complained about some points - so we were rather skeptical. However, the overall experience at this hotel was very positive. We visited during the peak of the annual Sapporo Snow Festival and still they managed to create a smooth experience despite a fully booked hotel. (1) Staff was very friendly and attentive. This applied to check-in, restaurants, luggage storage, etc. (2) The breakfast queue (to get a seat) moved fast and buffet was restocked very quickly. The selection and quality of the food was very good. (3) Our room was really clean, new, modern and like on the photos. One has to note, we booked one of the "premium rooms" which was located at the top floor. According to the (Japanese) web site, there are different rooms. The premium rooms seem to be newly renovated. (4) The location was really great as it is in the heart of the city center. Short walking distance to both, Odori Station and Sapporo Station.

Reviewed February 08, 2019

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9.6
Exceptional
Lim from Singapore
Couple
Stayed 2 nights in November 2019

Staffs were the best among all”

staffs were great, room were good, window able to open during late autumn, location is good, only toilet seat has no warmer

Reviewed November 10, 2019

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Lim 様 Thank you for staying at our hotel. We look forward to seeing you again.

Responded March 07, 2020
New Otani Inn Sapporo
9.2
Exceptional
May from Singapore
Family with young children
Twin Room-Non Smoking
Stayed 4 nights in December 2019

Twin Room”

Stayed for 4 night. Good location close to subway. Room big for japan standard. Can put 2 big luaggages and still have room to move around. toiletries provided and bathroom is of good size. Bed and pillow very comfortable.

Reviewed December 31, 2019

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Thanks for the review and your high evaluation. We are very happy to hear that you are very satisfied. Please use New Otani Inn Sapporo next time. We look forward to seeing all the staff again.

Responded March 08, 2020
New Otani Inn Sapporo
9.6
Exceptional
Shingo from Japan
Solo traveler
Comfort Double Room - Non-Smoking
Stayed 1 night in August 2019

One point ”

Some miscellaneous matter was found: The TV remote controller is not so easy to handle, even for my 50 years electric design engineer, it was clumsy to use.

Reviewed September 01, 2019

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Shingo 様 Thank you for staying at our hotel. I'm sorry you had a remote control problem. We look forward to seeing you again.

Responded March 07, 2020
New Otani Inn Sapporo
8.8
Excellent
Robert from Japan
Couple
Moderate Twin Room - Non-Smoking
Stayed 1 night in November 2021

Convenient location in central Sapporo.”

A heavily discounted price made this hotel excellent value for money. It has a convenient location only 15 minutes walk to Sapporo JR Station and 10 minutes walk to Factory shopping complex and IMAX Theatre. The room had been recently refurbished and was clean. The staff were very friendly and helpful and the hotel had parking downstairs. We have stayed here before and will stay here again

Reviewed November 18, 2021

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9.2
Exceptional
Mariko from Japan
Couple
Comfort Twin Room - Non-Smoking
Stayed 1 night in September 2019

best location & friendly staff”

I booked this hotel for my parents. They were so happy because the staff offered them an upgraded room when they checked in.

Reviewed September 10, 2019

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Mariko 様 Thank you for staying at our hotel. We look forward to seeing you again.

Responded March 07, 2020
New Otani Inn Sapporo
9.6
Exceptional
Hea from South Korea
Couple
Comfort Twin Room - Non-Smoking
Stayed 3 nights in September 2019

So wonderful location”

breakfast is so nice~~~

Reviewed September 17, 2019

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Hea 様 Thank you for staying at our hotel. We look forward to seeing you again.

Responded March 07, 2020
New Otani Inn Sapporo
8.8
Excellent
Linda from Singapore
Family with teens
Stayed 1 night in December 2018

Reasonable Stay”

Stayed in December 2018 after a ski trip in Kiroro Ski Resort. New Otani is always predictable, never fails, breakfast is good. The only snag is that the underground even though 200 metres away, has no escalators nor elevators. We had to lug each of our 30 inch luggage up and down 4 flights of stairs to get into the station. Rather impossible if you are unfit. Nonetheless property is fine and Otani standards.

Reviewed July 16, 2019

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Linda 様 Thank you for staying at our hotel. There is elevators near by our hotel,no.24 exit. We look forward to seeing you again.

Responded March 09, 2020
New Otani Inn Sapporo
9.2
Exceptional
Nhu from Vietnam
Group
Twin Room-Non Smoking
Stayed 3 nights in February 2019

Exceptional”

Spacious room, well maintained furniture and nicely decorate...

Reviewed April 28, 2019

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Nhu 様 Thank you for staying at our hotel. We look forward to seeing you again.

Responded March 09, 2020
New Otani Inn Sapporo
8.8
Excellent
Oi from Singapore
Family with teens
Triple Room - Non Smoking
Stayed 1 night in November 2019

Good comfortable hotel”

I would stay here again. Parking was convenient. Room was comfortable.

Reviewed November 30, 2019

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Thank you very much for using our hotel. Thank you for evaluating us a lot. We will continue to make efforts to encourage your satisfaction with customer's. I and all staff are looking forward to meeting you again.

Responded December 15, 2019
New Otani Inn Sapporo
8.8
Excellent
Kayo from Australia
Family with young children
Stayed 1 night in December 2019

good location”

bery convenient for sightseeing. Huge TV in the room is a bonus. I stayed with my children, it is spacious enough for a quick visit.

Reviewed January 04, 2020

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Thank you for staying at our hotel. We are happy to be praised from you. We look forward to seeing to you again.

Responded March 07, 2020
New Otani Inn Sapporo
8.8
Excellent
JENNIFER from Malaysia
Business traveler
Twin Room-Non Smoking
Stayed 1 night in October 2019

Great stay !”

Within 10mins walk distance from Sapporo station. All facilities well equipped. Delicious Japanese style breakfast .

Reviewed October 12, 2019

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Thank you for your feedback. We are very pleased to have received a high reputation. All employees will be devoted to provide further hospitality the next time you visit. We look forward to your return visit.

Responded March 07, 2020
New Otani Inn Sapporo
8.0
Excellent
Imo from Philippines
Group
Comfort Triple Room - Non-Smoking
Stayed 4 nights in February 2020

Very good location hotel”

If you are looking for a hotel close to the train station, go book this hotel. the facilities are quite dated. the rooms as well. however, if you are looking for a convenient hotel close to Odori, Bus Station, JR Station, this is one of the good option you want to consider. the bed is quite hard, beddings are a bit old but clean.

Reviewed February 13, 2020

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Thank you for staying at our hotel. We look forward to seeing you again.

Responded March 07, 2020
New Otani Inn Sapporo
8.0
Excellent
Angie from Singapore
Couple
Comfort Double Room - Non-Smoking
Stayed 2 nights in February 2020

Good location and room size”

Location was good. A lot of hotels around so even though airport limousines do not stop directly at this hotel, other stops are near. room size is relatively big in town. comfy even with luggages opened. but hotel room is not so clean. Our bed runner was very dirty with stains and there were snack crumbs on the carpet.

Reviewed February 12, 2020

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Angie 様 Thank you for staying at our hotel. But...sorry about this problem. We will improve for room clean. We look forward to seeing you again. Thank you.

Responded March 07, 2020
New Otani Inn Sapporo
8.0
Excellent
Alice from Singapore
Couple
Comfort Twin Room - Non-Smoking
Stayed 3 nights in July 2019

Excellent Location”

It's about 10 mins walk from Sapporo JR station. You can also go via the underground tunnel and exit by 22 too. Hotel room is quite spacious and housekeeping did a fantastic job... Foreigners are treated with respect (unlike some smaller hotels who serve mainly Japanese guests) and their staff speak relatively good English. Highly recommend either for business or leisure stay

Reviewed August 22, 2019

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Thank you for staying at our hotel . We will continue to work hard to provide better service. We look forward to seeing you again.

Responded March 07, 2020
New Otani Inn Sapporo
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