Novotel Phuket Kamala Beach Hotel
Novotel Phuket Kamala Beach Hotel
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"Staff are wonderful."

Brian

May 14, 2018

 Novotel Phuket Kamala Beach Hotel

  • 30 m²/323 ft²
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Lobby Novotel Phuket Kamala Beach Hotel
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Interior view Novotel Phuket Kamala Beach Hotel
Interior view
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Interior view Novotel Phuket Kamala Beach Hotel
Interior view
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Very good
Location
7.9
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Novotel Phuket Kamala Beach Hotel

Very good location
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Excellent
From 357 reviewsSee what guests said
8.1
Recommended by 84% of guests
Value for money7.9
Distance to city center24 km
Location rating7.9
Nearest airportPhuket International Airport (HKT)
Distance to airport16.3 km
Has restaurantYes
  • Airport transfer

  • 50 meters to the beach

  • Currency exchange

  • Free Wi-Fi in all rooms

Room choices
8.6
Excellent
Room comfort & quality
This property is in high demand!Last booked 6 hours ago
Superior King Room
Superior King Room
...
  • 35 m²/377 ft²
  • Non-smoking
  • 1 king bed and 1 sofa bed
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Ocean Suite
Ocean Suite
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  • Ocean view
  • 72 m²/775 ft²
  • 1 king bed and 1 sofa bed
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Ocean Room
Ocean Room
...
  • Ocean view
  • 35 m²/377 ft²
  • 1 king bed and 1 sofa bed
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Superior Ocean Side
Superior Ocean Side
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  • Partial ocean view
  • 35 m²/377 ft²
  • 1 king bed and 1 sofa bed
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Superior Twin
Superior Twin
...
  • 35 m²/377 ft²
  • Shower and bathtub
  • 2 single beds and 1 sofa be...
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Double Or Twin Superior
Double Or Twin Superior
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  • 30 m²/323 ft²
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Double Or Twin Superior
Double Or Twin Superior
...
  • 30 m²/323 ft²
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Double Room - Superior
Double Room - Superior
...
  • Shower
  • Balcony/terrace
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Twin/Double room - Superior
Twin/Double room - Superior
...
  • Shower
  • Balcony/terrace
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Twin room - Superior
Twin room - Superior
...
  • Shower
  • Balcony/terrace
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More about Novotel Phuket Kamala Beach Hotel

More about Novotel Phuket Kamala Beach Hotel

"Great view from ocean side rooms."

Reviewed April 5, 2018

Rachel from Singapore

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Couple

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Thai cuisine
Thai cuisine
Alex and Luna
3.5 km Thai
Sangswan Resort and Restaurant
6.1 km Thai
Ruean Thai
8.9 km Thai
Asian cuisine
Asian cuisine
Monkey House Restaurant
1.4 km Asian, European, Japanese
Oriental Spoon
1.7 km Asian, Gluten Free, Seafood
Blue Siam
2.7 km Asian, Seafood, Thai

What they offer

"Sand ,private beach ,nice staffs , great breakfast."

Natee from Thailand

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Family with young children
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

Construction near the hotel will be ongoing from March 15, 2017 until November 30, 2018.

Real reviews from real guests

Agoda Reviews (357)Booking.com Reviews (1045)
8.1
Cleanliness8.2
Facilities7.9
Location7.9
Room comfort and quality8.6
Service8.4
Value for money7.9
Provided by verified guests of Agoda
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Ocean Room
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Showing 267 verified guest comments
12345
7.6
Very good
Maciej from Singapore
Couple
Ocean Room
Stayed 4 nights in September 2018
Nice beachfront hotel but not as relaxing as expected”
The good: - Sea view from your balcony is very nice  - Pool and sunbeds overlooking the sea and you can go down directly to the beach - Breakfast quality is higher than similar hotels - Nice rooftop bar overlooking the sea - It's a very secluded place. The only way to get to some shops and restaurants is to walk 10-20 minutes by the beach. The bad: - Rooms are a bit outdated. You can see signs of wear and tear. - construction next to hotel. Noisy. Book villa or ocean view room to avoid the noise. - Noisy parties by the pool during the day with crazy drunk people shouting like peacocks. If you're looking for a quiet relaxing day, it's probably not a place for you. - Smoking is allowed by the pool and in the pool - Pool is full of noisy drunk Americans  - The staff tried to charge us at the check out for two bill items which we have not ordered only because some cheater wrote down our room number when ordering food and drinks. So check your bills!
Reviewed September 13, 2018
9.2
Exceptional
Jia from Malaysia
Couple
Superior King Room
Stayed 3 nights in July 2018
Comfortable stay”
Very nice hotel to stay in, nested in the quiet side of Phuket, away from the hustle and bustle of Patong beach. Great for relaxation. Nice and clean hotel with exceptionally friendly and helpful staff. Highly recommended!
Reviewed August 31, 2018
Dear Jia, Thank you for taking the time to give us feedback on Agoda following your recent stay with us. We are delighted to see that you enjoyed your stay with us and our great location at the end of Kamala Beach. It is in a fantastic position on the beach something quite rare in Phuket and “away from the hustle and bustle of Patong” as you rightfully mentioned! We thank you for your recommendation and hope to welcome you back again soon Best Regards Clara Horlon Digital Marketing Manager
Responded September 03, 2018
Novotel Phuket Kamala Beach Hotel
4.0
Alberto from Argentina
Couple
Superior Ocean Side
Stayed 4 nights in August 2018
Do not spend your money here”
The hotel is located in the north side of Kamala beach. The beach itself is very dirty, but it is even worst in front of the hotel. If you are an hotel host and you want to walk to the beach, you must do so by stepping into an open sewer 3 meters wide. Yes, you are reading this right, step into the hotel's detritus with your bare feet to get to the beach. Let alone breathing that smell while having your breakfast in the open deck. The hotel is located far from any restaurants, the best alternatives are 800 meters walking in the beach, but read the above paragraph before doing so. The hotel is located far from Patong, but offers a free van service. However the seats are very limited, good luck finding a free ride, and a taxi will charge you 700 baht. Ah, the minivan will not leave you in Patong Beach, you need to walk one kilometer to get there. Want to know more? Room service is non-existent. Make yourself a favor and spend your money somewhere else.
Reviewed August 13, 2018
Dear Alberto, Thank you for taking the time to share your feedback on Agoda. Many of our guests do prefer the resorts location in the quieter area of Kamala Beach, while with a 10 minutes stroll you are in the Kamala town where you can find many restaurants and the resort also provides 3 shuttles complimentary a day into Patong at 12, 3, and 8 pm, for our in house guests. Regarding your comment on the beach cleanliness, please note that during this time of year it can be quite challenging to keep on top of, however, you will be pleased to know we have a daily beach cleaning schedule 3 times a day. Thank you once again and I hope that we can redeem ourselves sometime in the future. Best regards Clara Horlon Digital Marketing Manager
Responded August 16, 2018
Novotel Phuket Kamala Beach Hotel
8.8
Excellent
Ruben from Thailand
Family with young children
Superior King Room
Stayed 2 nights in August 2018
Great hotel for a relax weekend with kids ”
We stayed in this hotel 8 people including 4 kids (8, 7, 5 and 1 yrs old). Facilities and beach are fantástic. I definitely recommend this hotel. Business type rooms but for us we don’t stay in the room except for sleeping and taking shower. Nice beach kids friendly, except when tide is high but even in rainy season that happens few hours a day.
Reviewed August 13, 2018
Dear Ruben, Thank you for taking the time to give us feedback from your recent stay at Novotel Phuket Kamala Beach. Glad to see that you enjoyed your stay, and with our great kids club, direct beach access and kids pool, there is plenty of things to keep kids busy while you get a chance to relax. We look forward to welcoming you back again in the future. Warm Regards Clara Horlon Digital Marketing Manager
Responded August 16, 2018
Novotel Phuket Kamala Beach Hotel
8.4
Excellent
Faisal from Australia
Family with teens
Superior King Room
Stayed 4 nights in July 2018
Would stay again. ”
Overall was good. Staff were amazing and friendly. We had 2 rooms. 1 was perfect but the other had an odd odour in the carpet. Was very unpleasant. The swimming pool area was not as displayed in thr pictures, some work happening on the roof because when we visited the pool things were being painted and the smell was over powering. I emailed them earlier to confirm that all the upgrade works had been competed, and I was told yes these have been completed: was still ongoing. The location was good, close to anything you need.
Reviewed August 10, 2018
Dear Faisal, Thank you for taking the time to give us feedback from your recent stay at Novotel Phuket Kamala Beach. It was a real pleasure to read that you enjoyed your stay here and that the team was able to deliver an “amazing” experience, so thank you for mentioning their friendliness. Thank you for letting us know about the smell in the room, our Housekeeping team is currently addressing this issue. We can only hope we will have the pleasure to welcome you again very soon. Yours sincerely, Clara Horlon Digital Marketing Manager
Responded September 03, 2018
Novotel Phuket Kamala Beach Hotel
8.8
Excellent
Jew from Singapore
Couple
Superior King Room
Stayed 3 nights in August 2018
Awesome hotel on the decline.”
When i visited 3 years ago, hotel was spanking new and staff were amazing. This trip, i noticed that furniture are starting to look dated and staff professionlism and friendliness have drastically decline. Staff used to greet guest along the coridoors and thr friendliest of smiles at morning breakfast. not anymore.
Reviewed August 10, 2018
Dear Jew, Thank you for taking the time to give us feedback from your recent stay with us. We are very disappointed to read that we didn’t live up to your experience from your previous stay three years ago, your comments on hotel condition and service will be considered with care on how we may improve, so thank you for mentioning that to us. Thank you once again and I hope that we can redeem ourselves sometime in the future. Best regards Clara Horlon Digital Marketing Manager
Responded August 14, 2018
Novotel Phuket Kamala Beach Hotel
10.0
Exceptional
Waleed from Thailand
Family with young children
Superior King Room
Stayed 4 nights in October 2017
Excellant hotel”
Plesant hotel.Has a beach.Great playroom but to small but fine.
Reviewed August 08, 2018
Dear Waleed, We would like to warmly thank you for your 5 star review, and such a beautiful comment following your recent stay with us. We are delighted to read that you had an “excellent” stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied as it is what we strive for every day. We can only hope we will have the pleasure to welcome you again very soon. Yours sincerely, Clara Horlon Digital Marketing Manager
Responded August 10, 2018
Novotel Phuket Kamala Beach Hotel
6.8
Good
Praew from Slovenia
Couple
Superior King Room
Stayed 3 nights in July 2018
Quite place at Kamala Beach”
Good, quite location and nice beach at Kamala. Nice pool and restaurant.
Reviewed August 05, 2018
Dear Praew, Thank you for taking the time to share your opinion on Agoda after your recent stay at Novotel Phuket Kamala Beach. It is great to know that your stay was truly enjoyed and that you made the most of our quiet and relaxed location. It would be an immense pleasure to welcome you again at the hotel Best regards Clara Horlon Digital Marketing Manager
Responded August 09, 2018
Novotel Phuket Kamala Beach Hotel
9.6
Exceptional
Ratanaporn from Thailand
Family with young children
Superior Ocean Side
Stayed 3 nights in July 2018
Exceptional”
Good and safe for kid, they enjoy it. A bit far from town but in hotel they have shops . Good value I will come back again
Reviewed July 30, 2018
Dear Ratanaporn, Thank you for taking the time to give us feedback from your recent stay at Novotel Phuket Kamala Beach. Glad to read that you enjoyed your stay, and with our great kids club, direct beach access and kids pool, there is plenty of things to keep kids busy while you get a chance to relax. Many of our guests do prefer the resorts location in the quieter area of Kamala Beach, while with a 10 minutes stroll you are in the Kamala town where you can find many restaurants and the resort also provides 3 shuttles complimentary a day into Patong at 12, 3, and 8 pm, for our in house guests. We sincerely hope we can welcome you back again in a not too distant future. Best regards Clara Horlon Digital Marketing Manager
Responded August 02, 2018
Novotel Phuket Kamala Beach Hotel
9.6
Exceptional
PREEYA from Thailand
Solo traveler
Superior Ocean Side
Stayed 2 nights in June 2018
Nice and quiet hotel in Kamala beach.”
I was impressed by the first staying and all the services by their staff. Beach is very peaceful and the food in hotel restaurant is very tasty.
Reviewed July 15, 2018
Dear Preeya, We are very grateful for the glowing report you took the time to write in regarding your recent stay with us. We were delighted to read that you had an excellent time with us and particularly value our hotel. Your encouraging and kind comments towards the staff are a great motivation and give us even more enthusiasm in maintaining our efforts to offer a high quality service to our guests. We can only hope we will have the pleasure to welcome you again very soon. Warm Regards Clara Horlon Digital Marketing Manager
Responded July 17, 2018
Novotel Phuket Kamala Beach Hotel
7.6
Very good
Supalux from Thailand
Couple
Ocean Room
Stayed 2 nights in July 2018
Anniversary”
Good
Reviewed July 09, 2018
Dear Supalux, Thank you for taking the time to give us feedback from your recent stay at Novotel Phuket Kamala Beach. From start to finish it looks like you really enjoyed your stay with us, and it’s a real pleasure to share this with the staff, they are an amazing team. We are very glad that you had such a great time at our hotel and we are looking forward to welcoming you back very soon. Best regards Clara Horlon Digital Marketing Manager
Responded July 12, 2018
Novotel Phuket Kamala Beach Hotel
7.2
Very good
Betsy-Ann from United States
Family with teens
Superior Twin
Stayed 3 nights in June 2018
Good enough ”
IKEA type hotel. Clean enough, shower stall of very poor design. Water flooded out every time. Bathtub/shower combo much better. We had 2 rooms. Construction in new building right next door was loud every morning, but fine if planning excursions every day. Beach was clean directly in front of hotel, dirty otherwise. Can walk to a few restaurants on beach or in Kamala but only via beach. 10-25 min walk. Recommend Kamala Dreams Chaoren? Seafood restaurant. Delicious every time for burgers, the curries, pancakes, etc. Other restaurants around this place were aweful. Fried icecream and sundaes awesome at this restaurant. No sidewalks to walk on street from hotel. Would not eat in hotel restaurant. Breakfast was terrible, but the only option on some days. Teenagers enjoyed the pool and beach. Pool has weird sharp ledges but beautiful overlooking beach. Rocky under the water if trying to stand waist or chest deep. Strong undertow, so beach was closed for swimming while there. Not bad
Reviewed June 27, 2018
Dear Betsy-Ann, Thank you for giving us your feedback on Agoda. Thank you also for highlighting the great effort from the team to clean the public beach several times per day, as hoteliers on this beach we take great care in ensuring it is kept in the beautiful state it is in. For any future readers our neighbours are nearing the end of their construction project and this is due to be finished end of August 2018. We’re surprised to read your comment on the breakfast, it is usually one of our most commented areas of the hotel, but we’ll discuss it with our Director of Food and Beverage and take necessary measures. We sincerely hope we can welcome you back again in the not too distant future. Best regards Clara Horlon Digital Marketing Manager
Responded June 29, 2018
Novotel Phuket Kamala Beach Hotel
9.6
Exceptional
Poh from Malaysia
Couple
Superior Twin
Stayed 2 nights in June 2018
Nice hotel nice sea view”
Clean room, good breakfast
Reviewed June 26, 2018
Dear Poh, Thank you for taking the time to give us feedback from your recent stay at Novotel Phuket Kamala Beach. We are pleased to know that there were many highlights during your stay, from the rooms to our international breakfast buffet in the morning; it is nice to share your feedback with the team thank you. We are looking forward to welcoming you back again soon With best regards, Clara Horlon Digital Marketing Manager
Responded June 29, 2018
Novotel Phuket Kamala Beach Hotel
9.6
Exceptional
Poh from Malaysia
Couple
Superior King Room
Stayed 3 nights in June 2018
Clean room, good breakfast”
Nice hotel but got construction area
Reviewed June 26, 2018
Dear Poh, Thank you for taking the time to give us feedback from your recent stay at Novotel Phuket Kamala Beach. We are pleased to know that there were many highlights during your stay, from the rooms to our international breakfast buffet in the morning; it is nice to share your feedback with the team thank you. For any future readers our neighbours are nearing the end of their construction project and this is due to be finished end of August 2018. We are looking forward to welcoming you back again soon With best regards, Clara Horlon Digital Marketing Manager
Responded June 29, 2018
Novotel Phuket Kamala Beach Hotel
10.0
Exceptional
Poh from Malaysia
Couple
Superior Twin
Stayed 2 nights in June 2018
Love the beach besides the hotel”
Nice breakfast
Reviewed June 26, 2018
Dear Poh, We are very grateful for the glowing report you took the time to write on Agoda regarding your recent stay with us. We are pleased to know that there were many highlights during your stay, from our great location with direct access to the beach, to our international breakfast buffet in the morning; it is nice to share your feedback with the team thank you. We are looking forward to welcoming you back again soon With best regards, Clara Horlon Digital Marketing Manager
Responded June 29, 2018
Novotel Phuket Kamala Beach Hotel
8.4
Excellent
craig from Thailand
Family with young children
Superior Ocean Side
Stayed 3 nights in June 2018
Good place good food,good for family ”
Parking
Reviewed June 20, 2018
Dear Craig, Thank you for taking the time to give us feedback from your recent stay at Novotel Phuket Kamala Beach. We are pleased to know that there were many highlights during your stay, our location being right on the beach and the quality of our restaurant; it is nice to share your feedback with the team thank you. We are looking forward to welcoming you back again soon With best regards, Clara Horlon Digital Marketing Manager
Responded June 25, 2018
Novotel Phuket Kamala Beach Hotel
4.0
Peter from Malaysia
Business traveler
Superior Ocean Side
Stayed 2 nights in June 2018
Acceptable”
Should choose another hotel in Patong. Hotel lacks toiletries and hand towels. Have to keep requesting. Balcony Sliding door keep shaking throughout the night!
Reviewed June 10, 2018
Dear Peter, Thank you for taking the time to give us feedback following your recent stay at Novotel Phuket Kamala Beach. Many of our guests do prefer the resorts location in the quieter area of Kamala Beach, while we also provide 3 shuttles complimentary a day into Patong at 12, 3, and 8 pm, for our in house guests. We are disappointed to read that some areas of the resort didn't meet your expectations, your comments on the room amenities and balcony sliding door will be considered with care on how we may improve, so thank you for mentioning that to us. Thank you once again and we hope that we can redeem ourselves sometime in the future. Best regards, Clara Horlon Digital Marketing Manager
Responded June 13, 2018
Novotel Phuket Kamala Beach Hotel
6.4
Good
Julius from Malaysia
Solo traveler
Superior Ocean Side
Stayed 2 nights in May 2018
Nice quiet place”
Facilities can be improved with more events or something for the guest to participate
Reviewed May 30, 2018
Dear Julius, Thank you for sharing your review with the Agoda community and letting us know about your recent stay at Novotel Phuket Kamala Beach. We appreciate you sharing your suggestions about more entertainment in the hotel. Please note that we do have a fabulous in house singer Francis who performs on our Roof Top Bar 6 nights per week. We look forward to welcoming you again soon Warm Regards Clara Horlon Digital Marketing Manager
Responded June 01, 2018
Novotel Phuket Kamala Beach Hotel
8.4
Excellent
Christian from France
Couple
Superior Twin
Stayed 6 nights in May 2018
Attentive and efficient staff”
Execptionally efficient staff attentive and ready to find appropriate solutions. This only makes hotels' reputation to me. Will certainly return when opportunity arises or recommend
Reviewed May 20, 2018
Dear Christian, Thank you very much for taking the time to share your precious recommendation on Agoda following your most recent experience at the Novotel Phuket Kamala Beach. The team is thrilled to know that you greatly enjoyed your stay but above all, the staffs service with their true Thai hospitality made your stay an excellent one, it was our pleasure to make sure your time with us was enjoyed and thank you for mentioning this to us! We hope to have the pleasure of seeing you again soon for your next stay in Phuket. Best regards Clara Horlon Digital Marketing Manager
Responded May 25, 2018
Novotel Phuket Kamala Beach Hotel
8.4
Excellent
Brian from Singapore
Family with young children
Superior King Room
Stayed 4 nights in May 2018
Great for families travelling with kids”
Had one of the most pleasant experiences at this hotel. Staff are wonderful. Ever so ready to assist with practically anything that you can possibly need. Would recommend Novotel Kamala to families travelling with kids to check yourselves here.
Reviewed May 14, 2018
Dear Brian, Many thanks for such an amazing review that you took the time to write ! We are most delighted to hear about your experience, and the memories that you bring back home. This is truly what a Novotel experience is about, and we are glad to hear that you would highly recommend our hotel! Your comments on the service provided by our staff are most gratifying and will be shared with the whole team. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon Best regards Clara Horlon Digital Marketing Manager
Responded May 21, 2018
Novotel Phuket Kamala Beach Hotel
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