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Novotel Sydney on Darling Harbour
Novotel Sydney on Darling Harbour
Novotel Sydney on Darling Harbour
Novotel Sydney on Darling Harbour
Novotel Sydney on Darling Harbour
Novotel Sydney on Darling Harbour
Novotel Sydney on Darling Harbour

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8.4

Excellent

4,160 reviews

4,160 reviews

View42
Housekeeping30
Breakfast20
See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Walkable places
Harbourside Shopping Centre

160 m

Welcome Wall

180 m

Sydney Convention & Exhibition Centre

180 m

Ultimo Pyrmont Supermarket

210 m

The Elizabeth Healey Rest Area

240 m

Popular landmarks
Darling Harbour

420 m

Sea Life Sydney Aquarium

520 m

Queen Victoria Building (QVB)

850 m

The Rocks

1.8 km

Royal Botanic Garden Sydney

2.0 km

Closest landmarks
Harris Street

150 m

Home Nightclub

420 m

Darling Harbour

420 m

Cockle Bay Wharf

420 m

Imax Theatre

430 m

Novotel Sydney on Darling Harbour

100 Murray Street, Darling Harbour, Sydney, Australia, 2009 - See map

Make your best journey to Sydney with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Strategically situated in Darling Harbour, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sydney Opera House. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

30 meters to public transportation

Check-in [24-hour]

Excellent breakfast

Excellent view

Inside city center

ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Front desk [24-hour]

Bicycle rental

Car park

Shuttle service

Fitness center

Swimming pool [outdoor]

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

6 travelers have booked today.

Value for money7.6
Distance to city center2.0Km
Location rating9.2
Nearest airportSydney Airport (SYD)
Distance to airport7.8 km

Rooms available at Novotel Sydney on Darling Harbour

Very good
Room comfort & quality

8

Executive Room, 1 Queen Bed, Darling Harbour View
...
  • Room size: 33 m²/355 ft²
  • Harbor view
  • 1 double bed
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Executive Room, 2 Double Beds, Darling Harbour View
...
  • Room size: 33 m²/355 ft²
  • Harbor view
  • 2 double beds
Enter dates to see prices
Deluxe Room, 2 Double Beds, City Skyline View
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 double beds
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Superior Room with 2 Double Beds
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 double beds
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Deluxe Room with Queen Bed City Skyline View
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 queen bed
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Superior Room, 1 Queen Bed
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Executive Suite, 2 Double Beds, Darling Harbour View
...
  • Room size: 50 m²/538 ft²
  • Harbor view
  • 2 double beds
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Superior Queen Room with City Skyline View
...
  • Room size: 30 m²/323 ft²
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Executive Two Double Suite with Darling Harbour View
...
  • Room size: 44 m²/474 ft²
  • 2 double beds
Enter dates to see prices
豪华城市天际线景观房
...
  • Room size: 26 m²/280 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Novotel Sydney on Darling Harbour?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Novotel Sydney on Darling Harbour?

A stay at Novotel Sydney on Darling Harbour also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Novotel Sydney on Darling Harbour has a car park available for guests. Parking is available for a fee of 59 AUD per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Sydney with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Novotel Sydney on Darling Harbour?

Start your mornings right, with the continental and buffet breakfast options offered at Novotel Sydney on Darling Harbour. Western breakfast is available for guests. There's an additional charge of 35 AUD for adults and 13.5 AUD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Novotel Sydney on Darling Harbour?

Novotel Sydney on Darling Harbour features an on-site restaurant for your dining convenience. Meals served include dinner and lunch. You can pick and choose from a wide array of cuisines including international and asian. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Novotel Sydney on Darling Harbour?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Novotel Sydney on Darling Harbour. Small or intimate events like birthday parties, entertainment events and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, room decorations are available upon request.

Can business events be hosted at Novotel Sydney on Darling Harbour?

On-site venues and convenient event services make Novotel Sydney on Darling Harbour an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 40 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Novotel Sydney on Darling Harbour?

Novotel Sydney on Darling Harbour does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Novotel Sydney on Darling Harbour?

The closest train, metro, or bus station to Novotel Sydney on Darling Harbour is Convention, 50 m away.

What restaurants are nearby Novotel Sydney on Darling Harbour?

Restaurants including The Ternary, 1888 Hotel Eatery & Bar and Mister Percy are popular in Novotel Sydney on Darling Harbour’s neighborhood which is known as Darling Harbour.

What popular shopping places are close to Novotel Sydney on Darling Harbour?

Shopping options in Novotel Sydney on Darling Harbour’s Darling Harbour neighborhood include Harbourside Shopping Centre.

What are popular attractions near Novotel Sydney on Darling Harbour?

Novotel Sydney on Darling Harbour’s location in the Darling Harbour neighborhood makes it close to famous attractions including Sea Life Sydney Aquarium, Chinese Garden of Friendship and WILD LIFE Sydney Zoo.

What popular natural sightseeing spots are close to Novotel Sydney on Darling Harbour?

Novotel Sydney on Darling Harbour’s nearby natural sights include Bradleys Head Trail, James Watkinson Reserve and Elizabeth Bay located in the same Darling Harbour area.

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See map

Explore the neighborhood

What people love about Novotel Sydney on Darling Harbour

  • 10

    Exceptional
    Location

    "Was great location and for $299 per room was cheap for our stay easy and pram accessible"

    Tamara

    |

    July 30, 2022

  • 9.6

    Exceptional

    "Great Hotel with good facilities."

    JOANNE

    |

    June 20, 2022

  • 8

    Very good
    Staff 

    "Staff super friendly and helpful."

    Tara

    |

    June 13, 2022

Overall rating:

8.4

Excellent
4,160 reviews
Cleanliness
8.3
Facilities
7.8
Location
9.2
Read all reviews >
What travelers say they love:
The Novotel Darling Harbour is fabulous for a quick stay in ...
Rachel from Australia
Family with older children
More about Novotel Sydney on Darling Harbour

More about Novotel Sydney on Darling Harbour

Novotel Sydney on Darling Harbour

Get the most from an urban escape in Sydney when you book a room at Novotel Sydney on Darling Harbour. Located right in the city center, Novotel Sydney on Darling Harbour saves you time and travel by letting you wake up right in the heart of the best neighborhood. Experience the joy of multiple options for activities at this convenient location! Novotel Sydney on Darling Harbour is a perfect starting point for numerous sightseeing and tourist choices, with a location just 2.3 km from the Sydney Opera House.
At Novotel Sydney on Darling Harbour, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi, car hire and shuttle services provided by the hotel make exploring Sydney even more convenient. Guests can enjoy convenient available parking right at the hotel.
Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Novotel Sydney on Darling Harbour thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time.
For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at Novotel Sydney on Darling Harbour are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. In-room entertainment amenities are available in some rooms and include television and cable TV. In some select rooms, you can find a refrigerator, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal.
It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


Dining and things to do

Every day at Novotel Sydney on Darling Harbour begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Apart from amenities and services, Novotel Sydney on Darling Harbour goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the massage, located right at the hotel. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.
Engage in some easy evening fun with other guests with the hotel's tennis court. Get social at the hotel's games room, where you can meet other guests.


Around the property

Novotel Sydney on Darling Harbour is the perfect spot to explore Sydney's fascinating cultural sights and attractions. Acquire some cultural knowledge with a day at The Rocks located 1.8 km away, where you can see famous works by local artists.

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Amenities and facilities
Very good
Facilities

7.8

Most talked about facilities

Breakfast

46 mentions

Housekeeping

36 mentions

View

23 mentions

Internet

20 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Czech
  • Filipino
  • French
  • German
  • Greek
  • Hindi
  • Indonesian
  • Italian
  • Khmer
  • Korean
  • Latvian
  • Lithuanian
  • Polish
  • Spanish
  • Tamil
  • Thai
  • Vietnamese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Game room
  • Massage
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Happy hour
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal
  • Playground

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [charges apply]
  • Rental car
  • Shuttle service
  • Taxi service

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Audible alarm
  • Carpeting
  • Closet
  • Complimentary tea
  • Desk
  • Dining table
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Heating
  • Hypoallergenic
  • Individual air conditioning
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Laptop safe box
  • Linens
  • Mini bar
  • Pool facilities
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Self-closing door
  • Separate dining area
  • Shower
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [charges apply]
  • Wine glasses
Food and dining
Breakfast options
  • American
  • Continental
  • Halal
  • Vegetarian
  • Vegan
  • Full English/Irish
  • Gluten-free
Restaurants on site

The Ternary

  • Cuisine: Asian, Seafood, Pizza
  • Menu: Buffet
Location
100 Murray Street, Darling Harbour, Sydney, Australia, 2009
Exceptional
Location

9.2

Airports

  • Sydney Airport (SYD)
    7.8 km 21 min drive
  • Bankstown Airport (BWU)
    19.6 km 38 min drive

Public transportation

  • Convention
    60 m
  • Pyrmont Bay
    320 m

Hospital or clinic

  • Sussex Dental Care
    630 m

Shopping

  • Queen Victoria Building (QVB)
    850 m

Convenience store

  • City Convenience Store
    240 m 1 min drive

Cash withdrawal

  • ATM
    60 m 4 min walk
What's nearby

Popular landmarks

  • Darling Harbour
    420 m
  • Sea Life Sydney Aquarium
    520 m
  • Queen Victoria Building (QVB)
    850 m
  • The Rocks
    1.8 km
  • Royal Botanic Garden Sydney
    2.0 km
  • The Opera House to the Botanic Gardens Walk
    2.1 km
  • Sydney Opera House
    2.4 km
  • Sydney Harbour Bridge
    2.5 km
  • Bondi Beach
    7.4 km
  • Manly Beach
    11.8 km

Nearby landmarks

  • Convention
    60 m
  • Harris Street
    150 m
  • Harbourside Shopping Centre
    160 m
  • Welcome Wall
    180 m
  • Sydney Convention & Exhibition Centre
    180 m
  • Ultimo Pyrmont Supermarket
    210 m
  • The Elizabeth Healey Rest Area
    240 m
  • Pyrmont Bay
    320 m
  • Paradise Reserve
    360 m
  • Sydney by Sail Tour
    360 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-15 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Getting around

  • Distance from city center2.0Km
  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)35 AUD

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges2
  • Number of floors10
  • Number of restaurants1
  • Number of rooms 525
  • Year property opened1991
  • Most recent renovation2018

Parking

  • Daily parking fee59 AUD
Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Novotel Sydney on Darling Harbour from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.3
Facilities7.8
Location9.2
Room comfort and quality8.0
Service8.3
Value for money7.6
High score for Sydney
Rating
9+ Exceptional (223)
8-9 Excellent (151)
7-8 Very Good (178)
6-7 Good (67)
<6 Below Expectation (91)
Time of the year
Mar - May (165)
Jun - Aug (181)
Sep - Nov (177)
Dec - Feb (187)
All guests (1,010)
All room types
All languages

Show reviews that mention 

Showing 710 verified guest comments
12345
9.2
Exceptional
Yue from Singapore
Family with young children
Stayed 1 night in December 2016

Excellent Location”

There is no argument that Novotel Sydney on Darling Harbour is in a really good location. For those who travel with rented vehicles like me, the parking is $50 a day. Considering that parking is crazily priced everywhere in central Sydney, the price is reasonable. The Australian Maritime Museum is just 5 mins walk away, followed by the zoo, aquarium and Mdm Tussaud's. I walked to Sydney Tower eye in about 10 mins. Sydney fish market is not too far away too. There's a shopping centre just next to the hotel. Just cross a small bridge. Very comfortable 5 mins walk. I tried to get a family room which was 2 double beds but it was still very small. I felt a little claustrophobic in the room. If you do have 4 people in the room, with the luggage and all there's hardly space to walk. If you are a larger family than 4 and thinking of secretly squeezing more people in, I'd strongly advise against it. The amenities were ok. Respectable. Nothing to shout about. Shampoo and all were ok, but no toothbrush provided. Bring your own. Fridge is filled so there's limited space for your own drinks. There is a small minimart just across the street that sells basic necessities which opens until late into the evening. For the price paid, consider the location and the cleanliness of the room. The comfort of the bedsheets, bed and all. The decoration is minimal and it looked 3 star rather than 4. I would recommend staying at the hotel if you are cutting transport costs. Hotel staff are also very friendly. I paid for the buffet breakfast because kids can eat free. I'd say the hotel is family-friendly.

Reviewed December 14, 2016

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9.2
Exceptional
Anthony from United Kingdom
Couple
Executive Room, 1 Queen Bed, Darling Harbour View
Stayed 2 nights in January 2017

Spectacular views and very helpful staff.”

Central Sydney at peak season means it is very challenging to get great accommodation and service at a reasonable cost. In these circumstances the Novotel performed exceptionally well. The views over Darling Harbour would be very difficult to beat and the location offers the very best opportunity to explore Darling Harbour. The rooms are perhaps a little past their best and the facilities are definitely 4 rather than 5 star - but the value for money is very good for central Sydney. The general manager went out of his way to help with a couple of extra touches which made our stay very special - such commitment to customer service is rare and is an attitude which was shown by all the staff we met. Very highly recommended.

Reviewed January 26, 2017

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9.3
Exceptional
ZhengZheng from China
Family with young children
Stayed 1 night in February 2015

Happy stay”

Location and Food

We loved staying at Novotel Sydney on Darling Harbour Hotel. Excellent hotel inside out. The view of Darling Harbour was amazing if you booked room with the sea view. The only problem is lack of free Car Park and it costs $48 per day. Still highly recommended!

Reviewed February 22, 2015

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9.3
Exceptional
ZhengZheng from China
Family with young children
Executive Room, 2 Double Beds, Darling Harbour View
Stayed 1 night in February 2015

Great stay”

Location and Food

We loved staying at Novotel Sydney on Darling Harbour Hotel. Excellent hotel inside out. The view of Darling Harbour was amazing if you booked room with the sea view. The only problem is lack of free Car Park and it costs $48 per day. Still highly recommended!

Reviewed February 22, 2015

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8.7
Excellent
MEI from Hong Kong SAR, China
Family with teens
Stayed 4 nights in September 2013

perfect location and perfect darling harbour view”

convenient location, good service, harbour view

I stay 4 nights at Novotel Sydney on Darling Harbour. the room got excellent harbour view that can perfectly observing the spectacular Darling Harbour night life and sunrise over there.i love there and absolutely will come back again!

Reviewed September 28, 2013

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8.8
Excellent
Alex from Australia
Family with young children
Superior Room with 2 Double Beds
Stayed 3 nights in April 2019

Great location.”

Stayed for 3 nights only. The Novotel on Darling Harbour is ideally located as it is close to the CDB and local Darling Harbour attractions. Facilities are good but what you would expect with a hotel of this price. Room was nice and clean, but did not offer anything special in way of features or appearance.

Reviewed April 12, 2019

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Dear Alex, Thank you for choosing to stay at Novotel Sydney Darling Harbour and taking the time to provide us with feedback. Kind Regards, Richard Holt General Manager

Responded September 30, 2019
Novotel Sydney on Darling Harbour
9.7
Exceptional
The from Australia
Business traveler
Stayed 5 nights in July 2013

Highly suitable for business and leisure”

View, frriendly staff and large rooms

Excellent! Staff were extremely friendly and helpful. Rooms were well laid out, large, comfy beds and there was an amazing view of Darling Harbour. Check in and Check out were easy, buffet breakfast was great - there were a good variety of food. Excellent location - 15 mins from airport, right in the heart of Darling Harbour, close to shops and amenities. Excellent restaurants nearby however restaurant and pub in hotel is pretty good as well. Good business centre for those on business - computers, printer and fast internet available.

Reviewed July 24, 2013

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9.3
Exceptional
Sallyanne from Australia
Family with young children
Stayed 2 nights in August 2015

Satisfaction”

The amazing staff. The food. The locaton

We really enjoyed our weekend away in Sydney at the Novotel Darling Harbour. We wanted somewhere close to Star City as we had tickets for Matilda. Novotel was the perfect location for this and for exploring the sights of Sydney.

Reviewed September 08, 2015

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9.0
Exceptional
Shellona from United States
Group
Stayed 3 nights in February 2016

Couldn't ask for a better location ”

Locaction, room cleanliness, accessibility

My stay at this hotel was magnificent...being that it was my first time in Australia the location of this hotel could not get any better! It's literally right on the Darling Harbour where all the shops, restaurants, food court etc are. The light rail (tram,trolley) is literally right down the stairs and it can take you throughout the city. The staff also even gave us a complimentary upgrade due to our early arrival and no available rooms in our category. The staff was super helpful at all times and the views from our room was just spectacular! I will recommend this establishment a thousand times over. The only minor complaint that I had was the disappointing pool, but it was quickly pacified as we took a short train ride to Bondi Beach which was amazing! This hotel is probably one of the best I have ever stayed in and if I ever do make It back to Australia it will be the only place I stay!

Reviewed March 02, 2016

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9.7
Exceptional
Andrew from Australia
Family with teens
Stayed 3 nights in September 2012

excellent hotel - great location”

perfect location, close to ferry terminal, shops, casino and 10 minute walk to cbd.

we have stayed at this hotel three times now and have really enjoyed staying here. it is perfectly located in darling harbour as it is a short walk to many attractions, pyrmont ferry terminal, skycity (casino) and the cbd. the buffet breakfast is magnificent, with "kids eat free" it is definately exceptional value for money when travelling with children. the rooms are well appointed and the beds are extremely comfortable. we stayed in a harbour view room on the sixth floor and the view of the harbour and the city was wonderful.

Reviewed October 07, 2012

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10.0
Exceptional
Mai from Australia
Couple
Superior Room, 1 Queen Bed
Stayed 1 night in July 2019

Amazing service!! ”

We were supposed to be at Hamilton for our wedding anniversary, however due to bad weather we had to stayed in Sydney last minute. Cathy at the check-in table welcomed us at Novotel and really leave a great impression on me after what we have been through (cancelling our trip to Hamilton after 5 hours flying from syd-hamil then hamil-syd). Cathy was a great listener, very understanding and made us feel so special. Her kindness and professionalism made our day so we can move on from Hamilton and truely enjoy Sydney instead!! Thanks to Cathy and the Novotel team for giving us such a personal experience by writing us a congratulation card and special treats. We had a great time at Novotel and will definitely come back!!

Reviewed July 08, 2019

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Dear Mai, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. We are glad to hear you enjoyed your stay. Kind regards, Jacqui Paurini Guest Relations Novotel Sydney on Darling Harbour

Responded September 30, 2019
Novotel Sydney on Darling Harbour
9.7
Exceptional
Sandra from Australia
Couple
Stayed 2 nights in June 2012

Absolutely magnificent”

Its proximity to Darling Harbour and all of Sydney's attractions

We found this hotel to forfil all our requirements. It's proximity to everything, the pleasant and agreeable staff. When next we visit Sydney we will definitely being staying at the Novetel Darling Harbour and will happily recommend to anyone. Thank You for helping to make our first visit to Sydney for 49 years so enjoyable.

Reviewed June 17, 2012

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10.0
Exceptional
Rhoda from United Kingdom
Couple
Stayed 8 nights in December 2013

Staff were fantastic. We had a wonderful stay.”

Staff, room with a view, food.

We had an amazing stay at the novotel. Our room had a beautiful view of the harbour for a small upgrade fee. We were able to see the fireworks which went off regularly on the harbour. The staff were incredibly helpful, particularly Christopher on the hotel reception desk and James on the concierge desk. Nothing was too much trouble. The buffet breakfast was wonderful and well worth the money, an excellent variety of food. The location on the harbour was also perfect for the local attractions, shopping and sightseeing. It was just a 10 minute walk to the local train station and right next to the tram station. We were very sad to leave.

Reviewed January 04, 2014

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9.7
Exceptional
Leona from Australia
Couple
Stayed 2 nights in October 2011

Great views and location”

Great view of Darling Harbour from room

We had a lovely two night stay at the Novotel. Our room had a fantastic view of Darling Harbour. The Novotel is in a great position walking distance to nice cafes, restaurants, shops and the Aquarium. Its also opposite the Convention Centre which was handy. We enjoyed the buffet breakfast. The staff were very friendly.

Reviewed October 13, 2011

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9.2
Exceptional
Keiza from Indonesia
Family with young children
Superior Room with 2 Double Beds
Stayed 1 night in March 2019

Nice place with nice view”

The hotel is located in the heart of Darling Harbour. Near to everywhere. Easy access to the harbor which has so many attractive places & events. The room is clean, comfy and large with two double beds. Breakfast has many varian menus and tastes delicious. Would love to come back again to this hotel if we come to Sydney next time.

Reviewed March 05, 2020

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Dear Keiza We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Responded March 19, 2020
Novotel Sydney on Darling Harbour
9.3
Exceptional
Elaine from Australia
Couple
Stayed 1 night in September 2014

Great Location ”

Very clean, staff very helpful, great location to Darling Harbour.

We found our stay @ Novotel Darling Harbour very comfortable and enjoyable. Hotel very clean with all amenities in the room functioning well. Bed very comfortable. Was impressed with the window blind as could be wound up and down easily to allow the minimum or maximum amount of light required.

Reviewed September 21, 2014

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8.0
Excellent
PHILLIP from United Kingdom
Business traveler
Executive Room, 1 Queen Bed, Darling Harbour View
Stayed 3 nights in August 2014

Decent hotel on Darling Harbour”

Clean, professional and convenient

As my business trip revolved around Darling Harbour, the Novotel was convenient for me. On the positives - the hotel is clean, the staff are very professional and the rooms are comfortable and well-featured. There are some areas that could be improved however - like the walkway to the harbour. I assume that most visitors will want to get down through the Harbourside shopping mall, to the waterfront. I feel that the walk across the car park and down the ramp is a little daggy... perhaps it could be made to feel more cared for. Also the shower was a let-down. The water pressure is low and the hot water is limited. Overall, I felt that the Novotel did the job well, but there was nothing to be excited about.

Reviewed August 16, 2014

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8.0
Excellent
Kim from Australia
Couple
Stayed 2 nights in April 2014

Short Break”

The Location is central to everything. The cleaning staff were very helpful and attentive. The room had an excellent view and was very comfortable.

There was some confusion when we checked in as the hotel had no record of breakfast being included in the booking, I had to find the paperwork which was sent by Agoda to prove what had been included in the price. The man on reception had offered us breakfast at a reduced price but when I showed him the correct booking he made no apology or comment and just changed the details in his computer. The room was very good even though it was not on a high floor we still had an amazing view of Darling Harbour and the construction work which is going on at the old convention centre was hardly noticeable. The room itself was clean and comfortable, we stayed for two days and our only complaint was that on the second day our room did not get serviced until late afternoon which was a bit inconvenient as we were getting ready to go back out again so ended up just asking for clean towels, the cleaning staff were very helpful and polite. The breakfast was good although with it being school holidays it was very busy, the only let down was the position of the fresh orange juice machine (which is delicious) you had to get through the line of people waiting for their freshly made omelettes (again delicious). The staff in the restaurant were very helpful and efficient and tables were cleaned off very quickly. Overall our stay was very good and would defiantly be going back again especially if we can get another good deal like this one.

Reviewed May 23, 2014

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8.3
Excellent
Robert from Australia
Couple
Stayed 4 nights in August 2012

Great Hotel”

Views from room

The views from our room over Darling harbour to Cockle bay and the city of Sydney beyond was fantastic. The service staff at Novotel were friendly and helpful,even though we arrived 2 hours early our room was ready and available. Our room was very clean and comfortable And we will certainly recommend The Novotel to our Family And friends

Reviewed August 25, 2012

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8.0
Excellent
David from Australia
Business traveler
Stayed 3 nights in August 2011

Great hotel in the Sydney perfect location ”

Location, Location, Locaton

We visited this hotel for the purpose of attending a conference at the Sydney convention centre in Darling Harbour. The hotel is literally a two minute walk to the centre, and the walkway is all under cover in case of rain. This location is also fantastic for sight seeing the rest of Darling Harbour and a stone throw from the monorail into Sydney CBD. our room was a good size with all facilities you would expect of a four star, and very quiet. Only downside was whilst we were there the pool was out of action for repairs, but they have to do it some time I guess and it was the middle of winter anyway.

Reviewed August 21, 2011

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