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Exterior view, Okunoin Hotel Tokugawa in Nikko
Modern Japanese-Style Room, Okunoin Hotel Tokugawa in Nikko
a living room with a red carpet and a red rug, Okunoin Hotel Tokugawa in Nikko
a row of red and white stuffed animals on a red carpet, Okunoin Hotel Tokugawa in Nikko
Interior view, Okunoin Hotel Tokugawa in Nikko
Interior view, Okunoin Hotel Tokugawa in Nikko
a tree filled with lots of leaves in the middle of the day, Okunoin Hotel Tokugawa in Nikko

Removed from saved list

9.1

Exceptional

371 reviews

371 reviews

See map

8.6

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Taiyuimbyo Shrine 890 m
Nikko Futarasan Shrine 1.1 km
Nikkō Tōshō-gū 1.3 km
Rinno-ji Temple 1.4 km
Shinkyo Bridge 1.8 km
Kegon Falls 7.6 km
Edo Wonderland Nikko Edomura 10.8 km
Ryuzu Waterfall 11.9 km
Tobu World Square 12.5 km
Yudaki Falls 14.6 km
Nearby landmarks
The University of Tokyo, Graduate School of Science, Nikko Botanical Gardens 720 m
Nikko Tamozawa Imperial Villa Memorial Park 750 m
Kanaya Hotel History House 760 m
Kokamon Gate 820 m
Junshi (Self-Immolation) Graves 820 m
Nikkosanrinnoji Taiyuin Main hall 860 m
Nikkosanrinnoji Taiyuin 860 m
Kammangafuchi Gorge 870 m
Narabi Jizo 870 m
Taiyuimbyo Shrine 890 m

Okunoin Hotel Tokugawa

Nikko 2204 , Nikko, Nikko, Japan, 321-1415 - See map

This ryokan features free Wi-Fi in all rooms for easy connection, and car park free of charge. Conveniently situated in the Nikko part of Nikko, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Nikkō Tōshō-gū. Rated with 4.5 stars, this high-quality property provides guests with access to restaurant, hot tub and hot spring bath on-site.

Highlights

Sparkling clean

730 meters to Nikko Tamozawa Imperial Villa Memorial Park

Excellent room comfort & quality

Free Wi-Fi in all rooms!

Hot tub

Facilities

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Luggage storage

Hot tub

Spa

Sauna

Restaurants

Your dates are popular among travelersUsers are booking a place in Nikko every 9 minutes on Agoda.com
Value for money8.8
Distance to city center1.5km
Location rating8.6

Rooms available at Okunoin Hotel Tokugawa

Exceptional
Room comfort & quality

9.6

Ginryu Japanese Style Apartment with Open-Air Bath
...
  • Room size: 49 m²/527 ft²
  • Garden view
  • 4 futons
Enter dates to see prices
Premium Suite with Open-Air Bath
...
  • Room size: 75 m²/807 ft²
  • Outdoor view
  • 2 futons and 2 single beds
Enter dates to see prices
Japanese and Western style room
...
  • Room size: 50 m²/538 ft²
  • Garden view
  • 2 single beds and 2 futons
Enter dates to see prices
Deluxe Suite with Open-Air Bath
...
  • Room size: 55 m²/592 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Premium Suite room
...
  • Room size: 75 m²/807 ft²
  • Garden view
  • 2 semi double beds & 2 futo...
Enter dates to see prices
Deluxe Suite Room
...
  • Room size: 55 m²/592 ft²
  • Garden view
  • 2 semi double beds & 2 futo...
Enter dates to see prices
Japanese Style Room
...
  • Room size: 49 m²/527 ft²
  • Garden view
  • 4 futons
Enter dates to see prices
Ginryu Japanese Western Style Apartment with Open-Air Bath
...
  • Room size: 49 m²/527 ft²
  • Garden view
  • 2 single beds and 4 futons
Enter dates to see prices
Modern Japanese-Style Room
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 2 single beds and 2 futons
Enter dates to see prices
Japanese Style Room with Open-Air Bath - Ginryu
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 4 futons
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Okunoin Hotel Tokugawa?

Check-in is from 03:00 PM, and check-out is until 10:30 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The ryokan offers luggage storage to guests for before check-in and after check-out.

How do I get to Okunoin Hotel Tokugawa?

A stay at Okunoin Hotel Tokugawa also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the ryokan. For those who wish to drive their own cars, Okunoin Hotel Tokugawa has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Nikko with private transportation, the ryokan can arrange taxi service.

What is the smoking policy at Okunoin Hotel Tokugawa?

Okunoin Hotel Tokugawa does permit smoking in some areas and is not 100% smoke-free.

What restaurants are nearby Okunoin Hotel Tokugawa?

Okunoin Hotel Tokugawa’s neighborhood is Nikko which includes popular restaurants such as Fudaraku Hompo Main Store, Cafe the Season and Pinocchio.

What popular shopping places are close to Okunoin Hotel Tokugawa?

Okunoin Hotel Tokugawa is located in Nikko area which features shopping places such as Utakata Kimono Rental & Photo Studio, Fujiya and Kousyuuya.

What are popular attractions near Okunoin Hotel Tokugawa?

Okunoin Hotel Tokugawa is located in Nikko area, which is famous for attractions such as Nikkō Tōshō-gū, Edo Wonderland Nikko Edomura and Nikko Futarasan Shrine.

What popular natural sightseeing spots are close to Okunoin Hotel Tokugawa?

Okunoin Hotel Tokugawa is located within Nikko, which makes it conveniently close to natural sights including Kegon Falls, Ryuzu Waterfall and Yudaki Falls.

See map

Explore the neighborhood

What people love about Okunoin Hotel Tokugawa

  • 9.6

    Exceptional
    Cleanliness

    "Location is convenient Staff is very nice and helpful Food quality is excellent Room is very clean and well equipped Highly recommend"

    POK

    |

    October 26, 2019

  • 9.6

    Exceptional
    Staff 

    "Excellent catering service and good location Staffs are very nice and introduce to us everything one by one clearly We had a great experience for 2 nights"

    POK

    |

    October 27, 2019

  • 8.4

    Excellent
    Spaciousness

    "- The room is spacious and well-decorated with a scenery balcony."

    Chang

    |

    January 5, 2023

Property ranking|Compared to 293 Nikko properties
See all rankings
Room comfort score
9.6/10
Cleanliness score
9.6/10
Service score
9.7/10
Value for money score
8.8/10
Better than
99
%
of Nikko properties
Better than
98
%
of Nikko properties
Better than
96
%
of Nikko properties
Better than
95
%
of Nikko properties
Overall rating:

9.2

Exceptional
251 reviews
Cleanliness
9.6
Facilities
9.3
Location
8.6
Read all reviews >
More about Okunoin Hotel Tokugawa

More about Okunoin Hotel Tokugawa

Okunoin Hotel Tokugawa

Enjoy both relaxation and an urban cultural exploration with a stay at Okunoin Hotel Tokugawa, ideally placed just minutes from Nikko city center.
The facilities and services provided by Okunoin Hotel Tokugawa ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the ryokan's free Wi-Fi internet access. The ryokan provides taxi and shuttle services to help you get to where you want to go in Nikko. Parking is available and free, provided by the ryokan for guests with their own transportation.
While lodging at this wonderful ryokan, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. In-room conveniences include daily housekeeping, so you can relax and enjoy your stay. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Okunoin Hotel Tokugawa. The ryokan provides air conditioning in some rooms for the benefit of guests. The multiple room layout options at Okunoin Hotel Tokugawa include rooms with separate living room and balcony or terrace. Some selected rooms have television and cable TV to keep guests entertained.
The ryokan also provides guests with a refrigerator, a coffee or tea maker, bottled water and instant tea in some rooms. Okunoin Hotel Tokugawa also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the ryokan. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Okunoin Hotel Tokugawa has vending machines that provide round-the-clock refreshment, at low cost.
To fill your days, be sure to check out the fantastic facilities offered at Okunoin Hotel Tokugawa. Pamper and indulge yourself with a visit to the hot tub and spa. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


Reasons to stay here

This ryokan's food and dining score higher than 98% of accommodations in the city.
This ryokan stands above the rest with a cleanliness score that beats 97% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 98% of accommodations in the city.

Show less

Amenities and facilities

Exceptional
Facilities

9.3

Most talked about facilities

Food & Dining

12 mentions

Breakfast

4 mentions

Housekeeping

3 mentions

Internet

1 mention

Languages spoken
  • English
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Hot tub
  • Sauna
  • Spa
Cleanliness and safety
  • Body thermometer
  • Daily disinfection in all rooms
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Coffee shop
  • Restaurants
  • Vending machine
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Elevator
  • Gift/souvenir shop
  • Heating in public area
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoking area
  • Terrace
For the kids
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Free bottled water
  • Hair dryer
  • Non-smoking
  • Refrigerator
  • Towels

Food and dining

Breakfast options
  • Asian
Restaurants on site
ダイニングレストラン蔵
  • Cuisine: Asian

Location

Nikko 2204 , Nikko, Nikko, Japan, 321-1415
Excellent
Location

8.6

What's nearby

Popular landmarks
  • Taiyuimbyo Shrine
    890 m
  • Nikko Futarasan Shrine
    1.1 km
  • Nikkō Tōshō-gū
    1.3 km
  • Rinno-ji Temple
    1.4 km
  • Shinkyo Bridge
    1.8 km
  • Kegon Falls
    7.6 km
  • Edo Wonderland Nikko Edomura
    10.8 km
  • Ryuzu Waterfall
    11.9 km
  • Tobu World Square
    12.5 km
  • Yudaki Falls
    14.6 km
Nearby landmarks
  • The University of Tokyo, Graduate School of Science, Nikko Botanical Gardens
    720 m
  • Nikko Tamozawa Imperial Villa Memorial Park
    750 m
  • Kanaya Hotel History House
    760 m
  • Kokamon Gate
    820 m
  • Junshi (Self-Immolation) Graves
    820 m
  • Nikkosanrinnoji Taiyuin Main hall
    860 m
  • Nikkosanrinnoji Taiyuin
    860 m
  • Kammangafuchi Gorge
    870 m
  • Narabi Jizo
    870 m
  • Taiyuimbyo Shrine
    890 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • The breakfast is Japanese.
  • Dinner is served from 06:00 PM, 06:30 PM, and 07:00 PM
  • Check-in is not possible after 07:00 PM. Guests arriving outside the mentioned check-in hours are requested to provide an estimated time of arrival in the Special Request section upon booking.
  • Shuttle service is available at the property to train stations or World Heritage areas at 9:00 AM, 10:00 AM, and 11:00 AM. Kindly contact the property for more details.
  • Shuttle bus from Nikko town area to the property is available from 02:00 PM to 06:00 PM. Kindly contact the property for more details.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until19:00
  • Check-out from08:00
  • Check-out until10:30
  • Reception open until22:00
Getting around
  • Distance from city center1.5km
Extras
  • Daily Internet/Wi-Fi fee0 YEN
The property
  • Number of floors2
  • Number of rooms 22
  • Room voltage100
  • Year property opened1995
  • Most recent renovation2016
Parking
  • Daily parking fee0 YEN

Reviews of Okunoin Hotel Tokugawa from real guests

Provided by verified guests of Agoda
9.2
/
10
Exceptional
Cleanliness9.6
Facilities9.3
Location8.6
Room comfort and quality9.6
Service9.7
Value for money8.8
High score for Nikko
Rating
9+ Exceptional (97)
8-9 Excellent (28)
7-8 Very Good (7)
6-7 Good (3)
<6 Below Expectation (1)
Time of the year
Mar - May (31)
Jun - Aug (20)
Sep - Nov (51)
Dec - Feb (34)
All guests (251)
All room types
All languages

Show reviews that mention 

Showing 136 verified guest comments
12345
10.0
Exceptional
Alexa from United States
Group
Ginryu Japanese Western Style Apartment with Open-Air Bath
Stayed 1 night in September 2019

Exceptional”

Everything was phenomenal. Excellent Kaiseki dinner. Western style bed was very comfortable. Private, in room, onsen was very relaxing. I could fall asleep listening to the running stream and looking at the stars. Not speaking japanese was not a problem. I felt taken care of in every way! Thank you!

Reviewed September 26, 2019

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10.0
Exceptional
SOMPONG from Thailand
Couple
Ginryu Japanese Style Apartment with Open-Air Bath
Stayed 1 night in October 2019

Great hotel with great staff”

I stay at this hotel for couple night. Everything was good such as food, staff, delivery service, room, atmosphere.

Reviewed April 08, 2020

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9.6
Exceptional
chayaporn from Thailand
Couple
Modern Japanese-Style Room
Stayed 1 night in December 2019

that's why is the best hotel of nikko”

All the best to this Hotel - Best reception - Best Food (Actually dinner) - Best welcome - Best ONSEN don't question if you guys or couple looking for anniversary and honey moon choose this hotel

Reviewed December 11, 2019

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9.6
Exceptional
POK from Hong Kong SAR, China
Couple
Modern Japanese-Style Room
Stayed 1 night in October 2019

Nice onsen hotel”

Location is convenient Staff is very nice and helpful Food quality is excellent Room is very clean and well equipped Highly recommend

Reviewed October 26, 2019

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9.6
Exceptional
POK from Hong Kong SAR, China
Couple
Modern Japanese-Style Room
Stayed 1 night in October 2019

Excellent onsen hotel”

Excellent catering service and good location Staffs are very nice and introduce to us everything one by one clearly We had a great experience for 2 nights

Reviewed October 27, 2019

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7.6
Very good
Derrin from Australia
Couple
Japanese Style Room
Stayed 2 nights in October 2019

For A Special Occasion ”

This is an expensive hotel in a tranquil setting on the outskirts of Nikko town, about a 10 minute walk to catch the local tourist buses. A shuttle bus transfer to the train stations is provided, however, at selected times in the mornings & afternoons. Our Japanese-style room included a private bathroom, along with access to the public indoor & outdoor onsens. Depending on the time of day, you may find to have the onsens to yourself. The breakfast & Kaiseki dinners were fantastic and the menu was different over our 2-night stay. Staff were very friendly, even with limited English. Accommodation for a special occasion.

Reviewed October 20, 2019

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9.6
Exceptional
Kim from Switzerland
Couple
Ginryu Japanese Western Style Apartment with Open-Air Bath
Stayed 1 night in March 2018

A wonderful hotel with wonderful service”

Thanks a lot for your great services during our stay. This is clearly the best night of our honeymoon trip in Japan. Everyone in the hotel treated us with excellent services. They really did the best to provide the best service. The hotel is so beautiful and clean and so peaceful. The outdoor onsen is amazing. The public onsen is also great. The hotel also arranged the Japanese futon bedding for us besides the Western beds in the room. The kaiseki dinner and breakfast are at top quality, so beautiful and delicious. We appreciate all the dishes were explained carefully by our lady. The location of the hotel is perfect for our plan to explore the Nikko national park/ Jizo abyss. The hotel picked us up at Toshogu and dropped us back to the train station. We will definitely come back here next time we are back to Nikko. Arigatogosaimasu!

Reviewed March 31, 2018

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Thank you for choosing Okunoin Hotel Tokugawa to celebrate your honeymoon trip. I am delighted that you enjoyed such a fantastic experience Japanese Ryokan. We truly pride ourselves on our hospitality and personalized service, and so it is brilliant to see that we exceeded your expectations. I really hope that we can welcome you back again soon.

Responded April 06, 2018
Okunoin Hotel Tokugawa
8.7
Excellent
Denvy from Singapore
Couple
Japanese and Western style room
Stayed 1 night in November 2014

Modern/hotel-like ryokan with stunning garden”

Garden, located in a quiet area, great onsen facilities

Expensive ryokan, but it is generally expensive in Nikko any way. It is a good ryokan, but I felt it was a little too modern for my taste. You don't even have to take off your shoes until you get to your room! That said, service was wonderful - but I don't expect anything less. The garden is the most impressive piece. It truly gives you the taste of wabi-sabi (google it if you must). The onsen facilities are great - you get unlimited towels, and the common shower area is very large. The rotemburo is lovely, but definitely not the top onsens I have experienced. For the price you can get a much better ryokan stay further from Tokyo, but in Nikko I think it is a good price. The room I stayed in (with private balcony but no private onsen) is spacious, and I especially loved the balcony.

Reviewed November 06, 2014

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Thank you for your great review! My team stuff and I are so pleased with your comments.

Responded May 11, 2017
Okunoin Hotel Tokugawa
10.0
Exceptional
Mary from United States
Family with teens
Ginryu Japanese Western Style Apartment with Open-Air Bath
Stayed 2 nights in July 2016

Best Introduction to Traditional Japan!”

From the first greeting to help with leaving train schedules, this hotel was the epitome of courtesy, friendliness and comfort. The multi-course meals were the best Japanese food we encountered on our two-week tour of Japan, and that includes some Michelin-starred restaurants in Tokyo and Kyoto. Not only that, but the chef made delicious accommodations for one of us with a fish allergy -- no small task with traditional food. We had a room with the option of futons or Western-style beds, because we weren't sure if we would be comfortable on the former, but we ended up preferring the futons. The private bath ovelooking a serene garden was a haven after touring the spectacular complex of Nikko temples and shrines in the heat of high summer. Those temples are all within a 20 minute slightly hilly walk of the hotel, which was convenient for us; but the hotel will happily convey you to and from the start of the temple trail if you want to conserve your strenghth for that part of your tour. The staff speaks limited English but was so friendly that communicarion was seldom an issue -- and when it was the owner, who is quite fluent, was able to step in (such as helping me find an ATM machine after I used most of my cash in the historical area and needed more for train tickets).

Reviewed July 14, 2016

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Thanks for posting such a positive review - much appreciated!

Responded May 11, 2017
Okunoin Hotel Tokugawa
9.2
Exceptional
YU from Taiwan
Family with young children
Japanese and Western style room
Stayed 1 night in December 2016

Awesome dinner and fantastic service”

Onsen and dinner is awesome, and its service is professional and friendly in every details. We have a very comfortable stay in Nikko and its sweet service and food really made us like at home. The shuttle bus also pickup us in Nikko station on time and lovely driver also helps us a lot. Will choose this hotel again for sure

Reviewed January 02, 2017

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Thank you so much for such a great review and I am delighted that you enjoyed your stay with us.

Responded May 11, 2017
Okunoin Hotel Tokugawa
9.3
Exceptional
Eugenie from Singapore
Couple
Japanese Style Room
Stayed 1 night in October 2014

A treat!”

Great location, food, and hospitality

We felt well taken care of the minute we were picked up by the hotel manager at the train station. He offered plenty of tips about attractions around Nikko while processing our check-in, and seemed very dedicated to ensuring we had the best possible time. Dinner and breakfast were amazing - full of lovely touches and attention to detail. Service was always attentive but not overbearing, and the room had everything we could have wanted. This was a perfect place for a short getaway.

Reviewed November 25, 2014

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Thanks for posting such a positive review - much appreciated!

Responded May 11, 2017
Okunoin Hotel Tokugawa
9.0
Exceptional
Timothy from United States
Couple
Japanese Style Room
Stayed 3 nights in June 2014

Nice traditional Japanese onsen.”

Staff, food, location / relaxation

Very nice stay. Food was excellent and the staff were very friendly and helpful. The room / hotel were accurately described in agoda and by past reviews. Nikko has very beautiful surroundings and is great for culture, history and hiking.

Reviewed June 22, 2014

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Thank you for your great review! My team stuff and I are so pleased with your comments.

Responded May 11, 2017
Okunoin Hotel Tokugawa
10.0
Exceptional
I from Taiwan
Solo traveler
Modern Japanese-Style Room
Stayed 1 night in December 2014

One of the best ever!!”

Private bath at the balcony, the beautiful public bath and the amazing gardening

It's so great that this hotel could perhaps become one of the attractions to visit Nikko! There wasn't Sakura, maple or snow during my visit, still the hotel alone is meaningful enough and totally worth the cost and traveling. Highly recommended!

Reviewed December 09, 2014

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Thanks for posting such a positive review - much appreciated!

Responded May 11, 2017
Okunoin Hotel Tokugawa
9.0
Exceptional
Jonathan from United Kingdom
Couple
Modern Japanese-Style Room
Stayed 2 nights in October 2015

Great Japanese-style hotel”

Helpful staff, food amazing and wonderful gardens and location.

Really enjoyed our first stay in a Japanese-style hotel. Food was amazing (we stayed half board) and very helpful staff willing to drop you off and pick you up on the shuttle bus route. Nikko itself is beautiful, and some lovely quiet paths away from the main temples.

Reviewed October 10, 2015

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Thanks for posting such a positive review - much appreciated!

Responded May 11, 2017
Okunoin Hotel Tokugawa
10.0
Exceptional
Bear from Taiwan
Family with teens
Japanese and Western style room
Stayed 1 night in April 2015

The most wonderful hotel I have ever lived!”

Super great service, clean and wonderful room

What a joyful experience in this hotel! From the first step to check out, the staff in this hotel showed very sweet and respectful manner to the guest. I will definitely live in this hotel again if I come back to Nikko!

Reviewed April 30, 2015

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Thanks for posting such a positive review - much appreciated!

Responded May 11, 2017
Okunoin Hotel Tokugawa
8.8
Excellent
Somboon from Thailand
Couple
Ginryu Japanese Western Style Apartment with Open-Air Bath
Stayed 1 night in October 2017

Excellent services”

Very peaceful hotel in Nikko area. Expensive but very good experience with Japanese culture and onsen.

Reviewed October 25, 2017

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Thank you so much for such a great review and I am delighted that you enjoyed your stay with us. Our Ryokan is in a quiet place which is secluded from the world. I really hope that we can welcome you back again soon.

Responded November 04, 2017
Okunoin Hotel Tokugawa
8.8
Excellent
CHIK from Malaysia
Business traveler
Ginryu Japanese Style Apartment with Open-Air Bath
Stayed 1 night in June 2017

Nice onsen hotel”

location, food and hospitality are best! will choose this hotel again next time when we go Nikko

Reviewed June 18, 2017

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Thank you so much for such a great review and I am delighted that you enjoyed your stay with us. I really hope that we can welcome you back again soon.

Responded June 19, 2017
Okunoin Hotel Tokugawa
9.7
Exceptional
aikmeng from Singapore
Couple
Ginryu Japanese Style Apartment with Open-Air Bath
Stayed 1 night in February 2016

Best stay I had so far”

staff, food and the ryokan experience

I'm a frequent hotel guest and stay in 5 star hotels often and I can say that this is one of the best, if not the best hotel I have stayed in. There is no gym, pool, bar or facilities that qualify it for 5 star status but the stay experience was so good that its 5 star in my book. Check-in was done in a small seating area and we were led to our room and introduced to the room features. My room had the in room open air onsen and being able to have a soak anytime was great. Dinner was a lavish affair in the private dining room. Seasonal produce and fresh fish, great meal. After dinner, the room attendant came in the lay our futons on the tatami and we retired for the night soon after. Very relaxing and highly recommended for couples.

Reviewed March 03, 2016

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Thanks for posting such a positive review - much appreciated!

Responded May 11, 2017
Okunoin Hotel Tokugawa
9.6
Exceptional
Bayli from Japan
Solo traveler
Ginryu Japanese Style Apartment with Open-Air Bath
Stayed 2 nights in January 2017

The perfect getaway!”

I stayed for 2 nights and was so impressed. The kaiseki dinners were beautiful and the western breakfast was exactly what I wanted! I had the Ginryu room and I was mostly excited for the onsen! It snowed and it was magical. Its the perfect spot to see shrines and do some local shopping. The staff is SO very kind. You can borrow manga, books, and CDs for your stay. Their public onsen is small, but very nice with good amenities. The ONLY reason I didn't give cleanliness 5 stars is because I'm very scared of bugs, a problem in Japan, and there were some spiderwebs and other things along my balcony. This country as a whole likes to not disturb nature so I didn't mind too much but it still bothered me. This was such a fantastic trip. I already want to go back. It even snowed! A big deal since I'm from Southern California. You will NOT be disappointed if you stay here at all. You're gonna have a great time!

Reviewed January 11, 2017

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Thank you so much for such a great review and I am delighted that you enjoyed your stay with us.

Responded May 11, 2017
Okunoin Hotel Tokugawa
9.6
Exceptional
Ernest from Indonesia
Couple
Ginryu Japanese Style Apartment with Open-Air Bath
Stayed 3 nights in October 2018

Best Ryokan Stay”

Wonderfull staff, best Ryokan so far we stay in Japan.. Thank you Okunoin

Reviewed November 17, 2018

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Thank you so much for such a great review and I am delighted that you enjoyed your stay with us. Looking forward to welcoming you back to the Nikko soon!

Responded November 18, 2018
Okunoin Hotel Tokugawa
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