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Okura Act City Hotel Hamamatsu
Okura Act City Hotel Hamamatsu
Okura Act City Hotel Hamamatsu
Okura Act City Hotel Hamamatsu
Okura Act City Hotel Hamamatsu
Okura Act City Hotel Hamamatsu
Okura Act City Hotel Hamamatsu

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8.8

Excellent

1,634 reviews

1,634 reviews

View11
Housekeeping5
Car Park2
See map

9.3

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
Available
Walkable places
Act City Hamamatsu

30 m

Okura Act City Hotel Hamamatsu Observation Gallery

130 m

Act Tower (Observation Deck)

130 m

May One

180 m

Bise

190 m

Popular landmarks
Hamamatsu Castle

600 m

Suzuki Plaza

4.5 km

Hamamatsu Air Park

5.2 km

Hamamatsu Flower Park

11.3 km

Hamanako Palpal

12.7 km

Closest landmarks
Hamamatsu City Tourist Information Center

220 m

Hamamatsu Science Museum

340 m

Jurgen Lehl

340 m

Takohito

550 m

Zaza City Hamamatsu

580 m

Okura Act City Hotel Hamamatsu

111-2 Itaya-machi, Hamamatsu, Hamamatsu, Japan, 430-7733 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Hamamatsu, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Hamamatsu Castle. This 5-star property features restaurant to make your stay more indulgent and memorable.

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Highlights

220 meters to public transportation

Check-in [24-hour]

Excellent view

Inside city center

110 meters to Act Tower (Observation Deck)

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Temperature check for guests and staff
Body thermometer
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Swimming pool [indoor]

Fitness center

Restaurants

Shops

This property is in high demand!

5 travelers have booked today.

Value for money8.5
Distance to city center0.1km
Location rating9.3

Rooms available at Okura Act City Hotel Hamamatsu

Excellent
Room comfort & quality

8.7

Upper Premium Comfort Floor Standard Single Room - Non-Smoking
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 single bed
Enter dates to see prices
Room
...
  • Room size: 50 m²/538 ft²
  • Night view
  • 3 semi double beds
Enter dates to see prices
Room
...
  • Room size: 85 m²/915 ft²
  • Night view
Enter dates to see prices
Upper Premium Comfort Floor Standard Twin Room - Non-Smoking
...
  • Room size: 31 m²/334 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Room
...
  • Room size: 23 m²/248 ft²
  • Night view
Enter dates to see prices
Room
...
  • Room size: 35 m²/377 ft²
  • Night view
  • 2 semi double beds
Enter dates to see prices
Room
...
  • Room size: 50 m²/538 ft²
  • Night view
  • 2 semi double beds
Enter dates to see prices
Room
...
  • Room size: 31 m²/334 ft²
  • Night view
  • 2 semi double beds
Enter dates to see prices
Room
...
  • Room size: 27 m²/291 ft²
  • Night view
  • 1 queen bed
Enter dates to see prices
Room
...
  • Room size: 35 m²/377 ft²
  • Night view
  • 3 semi double beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Okura Act City Hotel Hamamatsu?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Okura Act City Hotel Hamamatsu?

For those who wish to drive their own cars, Okura Act City Hotel Hamamatsu has a car park right on site for maximum convenience. Parking is available for a fee of 1000 JPY per day. If you're looking for an easy way to get around Hamamatsu with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Okura Act City Hotel Hamamatsu?

There's an additional charge of 2400 JPY for adults and 1500 JPY for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Okura Act City Hotel Hamamatsu?

Okura Act City Hotel Hamamatsu features 5 on-site restaurants for your dining convenience.

What is the smoking policy at Okura Act City Hotel Hamamatsu?

Okura Act City Hotel Hamamatsu does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Okura Act City Hotel Hamamatsu?

Hamamatsu Train Station is the closest train, metro, or bus station, about 200 m away from Okura Act City Hotel Hamamatsu.

What restaurants are nearby Okura Act City Hotel Hamamatsu?

Okura Act City Hotel Hamamatsu is located in Hamamatsu, famous for good restaurants such as Mein Schloss, Tartaruga and Kelapa.

What popular shopping places are close to Okura Act City Hotel Hamamatsu?

Located in the Hamamatsu area, Okura Act City Hotel Hamamatsu is close to great shopping choices like Entetsu Department Store, May One and Aeon Mall Hamamatsu Shitoro.

What are popular attractions near Okura Act City Hotel Hamamatsu?

Guests at Okura Act City Hotel Hamamatsu can easily visit Hamamatsu Castle, Hamamatsu Air Park and Hamamatsu Flower Park located in the Hamamatsu area.

What popular beaches are close to Okura Act City Hotel Hamamatsu?

Guests at Okura Act City Hotel Hamamatsu can easily visit Nakatajima Beach, Bentenjima Beach and Maisaka Beach in the Hamamatsu area.

What popular natural sightseeing spots are close to Okura Act City Hotel Hamamatsu?

Okura Act City Hotel Hamamatsu is located in the Hamamatsu area, which is famous for natural sightseeing destinations such as Ryugashido Cavern, Nagasaka Apiary and Shizuoka Prefectural Forest Park.

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Explore the neighborhood

What people love about Okura Act City Hotel Hamamatsu

  • 7.6

    Very good
    Cleanliness

    "Very clean hotel with lots of convenient dining options."

    Jeremy

    |

    October 11, 2022

  • 10

    Exceptional

    "Awesome with the hotel!!"

    ARATA

    |

    December 15, 2021

  • 10

    Exceptional
    Location

    "Excellent location!"

    Damon

    |

    December 28, 2020

Property ranking|Compared to 225 Hamamatsu properties
See all rankings
Location score
9.3/10
Room size
37 sqm.
Service score
9/10
Cleanliness score
9/10
Better than
98
%
of Hamamatsu properties
Bigger than
98
%
of Hamamatsu properties
Better than
96
%
of Hamamatsu properties
Better than
96
%
of Hamamatsu properties
Overall rating:

8.8

Excellent
1,634 reviews
Cleanliness
9.0
Facilities
8.6
Location
9.3
Read all reviews >
More about Okura Act City Hotel Hamamatsu

More about Okura Act City Hotel Hamamatsu

Okura Act City Hotel Hamamatsu

Okura Act City Hotel Hamamatsu, located in Hamamatsu city center, is a popular choice for travelers. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi services provided by Okura Act City Hotel Hamamatsu makes it easy to plan your day trips, sightseeing, and more around Hamamatsu. Guests can enjoy convenient available parking right at the hotel.
Front desk services including luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at Okura Act City Hotel Hamamatsu thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle.
Smoking is allowed only in the designated smoking areas provided by hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Some rooms at Okura Act City Hotel Hamamatsu even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include daily newspaper, television, in-room video streaming and cable TV.
In some select rooms, you can find a refrigerator, a coffee or tea maker, instant coffee and instant tea at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. End your days in total relaxation with a visit to the salon, located right at the hotel. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops available right on-site.


Around the property

Don't miss out on all that Hamamatsu has to offer during your stay at Okura Act City Hotel Hamamatsu. An afternoon of browsing the works at Hamamatsu Air Park located 5.1 km away can familiarize you with the local art scene.


Reasons to stay here

Facilities at this hotel are rated higher than 97% of other accommodations in the city.
Past guests love the cleanliness here, ranking it higher than 96% of the city's accommodation.
Ranking higher than 98% of the city's accommodations options, this is a great choice for location.

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Amenities and facilities
Excellent
Facilities

8.6

Most talked about facilities

View

5 mentions

Breakfast

4 mentions

Housekeeping

4 mentions

Internet

1 mention

Languages spoken

  • English
  • Chinese [Mandarin]
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Swimming pool [indoor]

Cleanliness and safety

  • Body thermometer
  • Cashless payment service
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Safe dining setup
  • Shared stationery removed
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Chapel
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Shrine
  • Smoking area

For the kids

  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [charges apply]
  • Car park [on-site]
  • Taxi service

Available in all rooms

  • Air conditioning
  • Free bottled water
  • Hair dryer
  • Towels
Food and dining
Restaurants on site

レストラン フィガロ

  • Cuisine: European
  • Menu: Buffet, A-la-carte

中国料理 桃花林

  • Cuisine: Chinese

和食堂 山里

  • Cuisine: Japanese

スカイレストラン&ラウンジ パガニーニ

  • Cuisine: European

鉄板焼 さざんか

  • Cuisine: Steakhouse
Location
111-2 Itaya-machi, Hamamatsu, Hamamatsu, Japan, 430-7733
Exceptional
Location

9.3

What's nearby

Popular landmarks

  • Hamamatsu City Museum of Musical Instruments
    290 m
  • Hamamatsu Castle
    600 m
  • Suzuki Plaza
    4.5 km
  • Hamamatsu Air Park
    5.2 km
  • Hamamatsu Flower Park
    11.3 km
  • Hamanako Palpal
    12.7 km
  • Hamanako Garden Park
    12.9 km
  • Ryotan-ji Temple
    15.0 km
  • Ryugashido Cavern
    17.4 km

Nearby landmarks

  • Act City Hamamatsu
    30 m
  • Okura Act City Hotel Hamamatsu Observation Gallery
    130 m
  • Act Tower (Observation Deck)
    130 m
  • May One
    180 m
  • Bise
    190 m
  • Shusse Daimyo Ieyasu Kun
    200 m
  • Hamamatsu Train Station
    210 m
  • Hamamatsu City Tourist Information Center
    220 m
  • Entetsu Department Store
    270 m
  • Irikawaya Hamamatsu Entetsu-ten
    290 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • There is a fee of JPY 2,000 for the use of swimming pool, sauna and shared bathroom and JPY 4,000 for the use of athletic gym per day.
  • Children 4 - 5 years old will be charged JPY 1,000 for breakfast when using existing bed.
    Children 6 - 12 years old will be charged JPY 1,500 for breakfast when using existing bed.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Getting around

  • Distance from city center0.1km
  • Travel time to airport (minutes)90

Extras

  • Breakfast charge (unless included in room price)2400 JPY
  • Daily Internet/Wi-Fi fee0 JPY

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges2
  • Number of floors45
  • Number of restaurants5
  • Number of rooms 322
  • Room voltage100

Parking

  • Daily parking fee1000 JPY

Reviews of Okura Act City Hotel Hamamatsu from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.0
Facilities8.6
Location9.3
Room comfort and quality8.7
Service9.0
Value for money8.5
High score for Hamamatsu
Rating
9+ Exceptional (101)
8-9 Excellent (46)
7-8 Very Good (52)
6-7 Good (15)
<6 Below Expectation (9)
Time of the year
Mar - May (42)
Jun - Aug (62)
Sep - Nov (71)
Dec - Feb (48)
All guests (611)
All room types
All languages

Show reviews that mention 

Showing 223 verified guest comments
12345
10.0
Exceptional
Gary from United States
Solo traveler
Standard Single - Non Smoking
Stayed 1 night in November 2020

First time Hamamatsu”

This is my first visit to Hamamatsu. Check in was easy and parking was convenient. It was the most comfortable stay up to date. I wish I had more time to enjoy Hamamatsu more. It was only for one night due to me traveling for work.

Reviewed November 12, 2020

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10.0
Exceptional
Damon from United States
Solo traveler
Standard Single - Non Smoking
Stayed 2 nights in December 2020

Great Hotel Right in Central Hamamatsu”

Excellent location! Some facilities were closed due to COVID but great hotel, close to station and plenty of restaurants. Would definitely be my first choice if I were to return to Hamamatsu!

Reviewed December 28, 2020

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9.2
Exceptional
Sasimon
Solo traveler
Stayed 1 night in July 2019

Spacious room. Excellent staff & service.”

Staff was really nice and they were quick to respond my e-mail. I had my package sent to and from the hotel using Yamato and staff was really helpful and kind to help me out. I am genuinely grateful for your help. ありがとうございました! The room was spacious unlike other Japanese hotels. Mine was around 30+ sqm. Everything was clean. Bed was huge and comfortable. The reception area was also spacious. The restroom at the lobby was clean and no unpleasant smell even though there were a lot of guests, the booking was full, during my stay. It's quite near JR station but the sidewalks along the way were a little bumpy. And the hotel is in the city and is in walking distance to many places. A number of restaurants nearby, Family mart and the post office were just around the corner. Overall, a pleasant stay. I would definitely book this hotel once again if I visit Hamamatsu :)

Reviewed July 23, 2019

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9.6
Exceptional
Robert from United States
Business traveler
Standard Single - Non Smoking
Stayed 1 night in November 2019

Great location, beautiful views”

I was on 42nd floor and the views were spectacular. The rooms were a bit data, but very clean and comfortable. Staff was super friendly and helpful. Location right next to train and bus stations is great. Also only 1000 yen taxi ride from Yamaha headquarters.

Reviewed November 08, 2019

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10.0
Exceptional
ARATA from Japan
Solo traveler
Standard Twin Non-Smoking
Stayed 2 nights in November 2021

Great hotel!!”

Awesome with the hotel!! Was a great experience!!

Reviewed December 15, 2021

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9.2
Exceptional
Maricar
Solo traveler
Standard Twin Non-Smoking
Stayed 2 nights in November 2019

Nice”

The staff are very accomodating

Reviewed November 28, 2019

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8.0
Excellent
Esther from Canada
Family with teens
Stayed 1 night in August 2019

Great hotel ”

This is a great hotel. It was our fourth visit in the past five years. Never disappointed. Good underground parking, great service, a big room with an impeccable view. Will return in the future!

Reviewed February 19, 2020

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8.0
Excellent
Wannipa from Thailand
Family with young children
Stayed 1 night in April 2019

The hotel is rather big size but the restaurant for breakfast is rather crowd ”

The staff has good help,

Reviewed April 19, 2019

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7.6
Very good
Lik from Qatar
Couple
Standard Twin Non-Smoking
Stayed 2 nights in January 2019

Very good”

Rooms a bit old, and beds extremely firm (bordering on torture) with the odd spring jabbing into you as you sleep. But amazing views and extremely friendly staff, great location too!

Reviewed January 25, 2019

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6.8
Good
Jeanette from Canada
Family with teens
Stayed 4 nights in May 2019

Beware pool access not included in the room costs”

I purposely booked this hotel because it had a pool. We didn't know there was an additional cost to use it per day, per person. We spent 4000 yen for two people to use the pool for one hour. When I enquired about this cost, they said if we signed up for their hotel membership, the cost of the pol would be 1000 yen per day, per person. The view from the room is spectacular but the room furnishings and bathroom are dated. I only gave 3 stars for cleanliness because there were several dirt spots and drips on the wall beside the bed and above the headboard. I would only recommend this hotel for the location and for those who are not 'clean freaks!

Reviewed May 21, 2019

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5.2
Henno from South Africa
Family with young children
Stayed 1 night in January 2019

Severely overpriced”

Pretty much just a room. A relic of old Japanese luxury lost in the 21st century

Reviewed January 03, 2019

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8.7
Excellent
Wendell from United States
Couple
Stayed 1 night in June 2014

Nostalgic and comfortable”

Nice room decor and ambiance, proximity to shopping as well as being very close to the station

Act Tower is the classic icon of Hamamatsu. I've lived there before and often imagined staying there. I am very pleased I was able to find a (normally ¥15,000) room for ¥9000. We called the hotel first to verify the price was really ¥15,000, and then booked a discounted rate through Agoda. Agoda is amazing!

Reviewed June 09, 2014

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8.8
Excellent
KWOK from Hong Kong SAR, China
Solo traveler
Stayed 1 night in February 2018

Convenient Location, amazing view”

The hotel is the tallest building in Hamamatsu and is connected to the JR station by footbridge with automated walkway. Room is big and got an amazing view of the city. The facilities are a bit old but it offers a good value for its price.

Reviewed March 02, 2018

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7.7
Very good
YOW from Singapore
Solo traveler
Stayed 2 nights in October 2013

Fantastic View on the large windows”

Great view, big room, central location

Stay in this hotel for 2 nights and was given room on the high floor. The room is big n clean although furnite n room deco look wear n out dated. But the large window of the room make up for it as the entire city is right infront of you, wind mills and sea at far end, river passing by the city. I come back early just to watch the sunset from my window. The location is good as it is near the station. Wifi is available in the room. Overall enjoy the stay in this hotel, greatly recommend to anyone who coming to Hamamatsu city.

Reviewed November 16, 2013

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8.4
Excellent
Ben from United States
Couple
Standard Double Non Smoking
Stayed 2 nights in August 2017

Best hotel in Hamamatsu!”

No real competition in the city! Best views in town and lucked out with top floor (44th floor) ocean view. Most hotel staff can speak English. Overall a very good value hotel with a few cons. The bed was worn out, the room had some smells which disappeared after the A/C was turned on. Lastly, the beautiful indoor swimming pool, spa room and sauna were an extra ¥2000 per person per night (about $20 USD). To use the gym was an extra ¥2,000 per night per person, so if you want to use both, you are looking at $40 a night extra per person. No mention of these extra optional charges on all USA websites including Agoda and Kayak. A friendly complaint can get this charge waived if you are direct and polite! It worked for us, so good luck! Just tell them you will write a kind review about the hotel property if you can get these usually standard hotel facilities for free! Go to Mein Schloss for dinner down the street for the best German beer and food experience of your life outside of Germany

Reviewed August 18, 2017

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9.6
Exceptional
PIK from Hong Kong SAR, China
Business traveler
Stayed 1 night in April 2017

Location is good. Excellect service.”

I was upgrade to a double room with wonderful view of hamamatsu. Service of House keeping is very good and polite. Hotel Staffs are freindly.

Reviewed April 12, 2017

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8.8
Excellent
Thomas from United States
Solo traveler
Stayed 1 night in June 2017

Excellent breakfast. $35 just to use the fitness facility is ridiculous.”

Front desk told me it was way too far to walk to Hamamatsu Castle. Wrong. Took a taxi at their suggestion but then easily walked back. View from the 43rd floor was magnificent. Extra 1000 yen to watch premium TV just for 1 night. Really??

Reviewed June 04, 2017

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10.0
Exceptional
Hansy from Malaysia
Business traveler
Corner Double Room - Non Smoking
Stayed 1 night in March 2016

Great Hotel in Hamamatsu”

Center of Hamamatsu. Near to Yamaha music museum. Great meeting facilities. Executive lounge is small but big enough for meeting a guest or two in private.

Reviewed October 18, 2016

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8.0
Excellent
BLAIR from New Zealand
Couple
Stayed 3 nights in February 2018

Very good”

This is an excellent hotel if you want to stay in Hamamatsu and want a nice view of the city and if lucky with the weather you can see Mt Fuji from your room.

Reviewed February 18, 2018

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8.8
Excellent
alina from Indonesia
Business traveler
Stayed 3 nights in July 2018

5 star hotel just next to shinkansen station”

The very good hotel in Hamamatsu with excellent location and value for money.

Reviewed August 03, 2018

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