One Pacific Place Serviced Residences
One Pacific Place Serviced Residences
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Studio Queen or Twin - Guestroom One Pacific Place Serviced Residences
Studio Queen or Twin - Guestroom
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Lobby One Pacific Place Serviced Residences
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Lobby One Pacific Place Serviced Residences
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Interior view One Pacific Place Serviced Residences
Interior view
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Location
Excellent
8.2
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One Pacific Place Serviced Residences

Excellent location
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Very good
From 1118 reviewsSee what guests said
7.7
Recommended by 90% of guests
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

Room choices
7.6
Very good
Room comfort & quality
Don't miss out!5 travelers are looking at this property right now | 3 travelers have booked today.
1-Bedroom Premier Suite
1-Bedroom Premier Suite
...
  • City view
  • 48 m²/517 ft²
  • 1 queen bed
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1 Bedroom Executive
1 Bedroom Executive
...
  • City view
  • 48 m²/517 ft²
  • 1 queen bed
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2 Bedroom Premier
2 Bedroom Premier
...
  • City view
  • 63 m²/678 ft²
  • 1 single bed and 1 queen be...
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1 Bedroom Premier
1 Bedroom Premier
...
  • City view
  • 42 m²/452 ft²
  • 1 queen bed or 2 double bed...
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Deluxe Queen Suite
Deluxe Queen Suite
...
  • 48 m²/517 ft²
  • Shower
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Executive Deluxe
Executive Deluxe
...
  • City view
  • 30 m²/323 ft²
  • 2 single beds
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Deluxe Queen Room
Deluxe Queen Room
...
  • 24 m²/258 ft²
  • Shower
  • 1 king bed
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Deluxe Double Room
Deluxe Double Room
...
  • 30 m²/323 ft²
  • Shower
  • 2 single beds
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Two-Bedroom Suite
Two-Bedroom Suite
...
  • 64 m²/689 ft²
  • Shower
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Studio Queen or Twin
Studio Queen or Twin
...
  • City view
  • 24 m²/258 ft²
  • 2 single beds or 1 double b...
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More about One Pacific Place Serviced Residences

More about One Pacific Place Serviced Residences

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Filipino cuisine
Filipino cuisine
Vatel Restaurant Manila
2.3 kmFilipino, French, Mediterranean
iBread
4.0 kmFilipino
Hizon's Cakes & Pastries
4.5 kmFilipino
Asian cuisine
Asian cuisine
Pagstop Lounge
860 mAsian
Spices
940 mAsian, Indian, Thai
Chicken Charlie
1.1 kmAsian, Fast food
Chinese cuisine
Chinese cuisine
Joward's Hotpot and Seafoods Restaurant
3.8 kmChinese, Seafood
China Place
3.9 kmChinese
Caffe La Lotte Restaurant
3.9 kmChinese

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1118)Booking.com Reviews (650)
7.7
Very good
Read reviews from:
Cleanliness7.9
Facilities7.7
Location8.2
Room comfort and quality7.6
Service7.8
Value for money7.7
Provided by verified guests of Agoda
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Room type
Studio Queen or Twin
Studio Deluxe Room
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1 Bedroom Premier
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Showing 926 verified guest comments
12345
10.0
Exceptional
Hendra
Family with young children
Studio Queen or Twin
Stayed 6 nights in December 2017
so clean and more service on the time”
location strategic nearly place shoping center
Reviewed June 15, 2018
8.4
Excellent
Gillian from Philippines
Family with teens
1 Bedroom Premier
Stayed 1 night in June 2018
amenities”
I like the pool!
Reviewed June 13, 2018
8.8
Excellent
michelle from Philippines
Group
2 Bedroom Premier
Stayed 1 night in June 2018
very roomy 2 bedroon unit”
We had our staycation here last weekend and glad my teammates were amazed by the size of their 2bedroom unit. This is my 2nd time here and I liked the space and cleanliness. I got good reviews from my teammates and they’d love to come back.
Reviewed June 11, 2018
9.6
Exceptional
Raul from Philippines
Family with teens
1 Bedroom Premier
Stayed 2 nights in June 2018
Exceptional”
We were very happy with our stay.
Reviewed June 05, 2018
10.0
Exceptional
Janilyn from Philippines
Solo traveler
Studio Queen or Twin
Stayed 2 nights in May 2018
FOR NCLEX TAKERS”
This is a good hotel to stay in if you'd take your NCLEX exam. It offers high standard services and amenities to suit your needs, it is set in a prime location (malls, restaurants,cafes & etc.) and on top of it all, it's location is proximal to the testing center.
Reviewed May 30, 2018
2.8
Vladyslav from Hong Kong
Business traveler
Studio Queen or Twin
Stayed 2 nights in May 2018
The hotel is outdated”
I stay in One pacific hotel for a two nights and it is definitely old, stinky with slow or no WiFi. The front desk try to help but didn’t help. The guards are really nice tho. But management should be improved. I wouldn’t recommend this hotel and I wouldn’t stay there again.
Reviewed May 19, 2018
8.8
Excellent
Matthew from United Kingdom
Family with young children
1-Bedroom Premier Suite
Stayed 2 nights in March 2018
Family”
great location, the pool area can be improved for families
Reviewed May 16, 2018
7.2
Very good
Sophia from New Zealand
Solo traveler
Studio Queen or Twin
Stayed 4 nights in May 2018
Fits the purpose, all the facilites you'd need, lovely but...”
This is a hard review to write as truly mixed feelings as experience here was like a Dr Jekell & Mr Hyde movie. There was a day when I was very busy with work deadlines and everything that could go wrong did go wrong. Some examples - Internet reception awful & being hacked, door not locking properly, air-con not working properly, staff not compiling office work (documents) at all effectively and finally a top of mine went missing from my room. I travel light so know exactly what I have and this could not walk away of its own accord. Manager really tried over and above his role to sort all of this but some of his staff let him down. Front office showed disrespect so I think maybe I outstayed my welcome by being a week there? Usually residences let you stay for far longer. Only good things to say about cleaners, concierge and gym staff. Facilities including pool area, full gym and kitchenette in rooms are really good value. Yes I would stay there again and suggest to stay - just prepare
Reviewed May 11, 2018
10.0
Exceptional
Maria from Philippines
Solo traveler
Studio Queen or Twin
Stayed 2 nights in April 2018
nice hotel ”
nice hotel and accomodating staff. Although their restaurant’s menu is very expesive still a pleasant stay in this hotel. For those taking the NCLEX this is the best and highly recomended place to stay. Its just a 3 minute walk to Trident Tower.
Reviewed April 22, 2018
Dear Maria, Thank you for taking the time to share your excellent rating of your most recent stay here at One Pacific Place Serviced Residences! As a guest staying for the NCLEX exam, it gives us much pride and delight that you not only enjoyed your stay, but also that you found our rooms a pleasant one to stay, our location that gives you a more convenient and hassle free stay for the exam and most your positive review of our service team. We hope on your next visit you can find a time to relax by trying our swimming pool. Your positive review of the hotel and highly recommendation is much appreciated and we certainly hope to welcome you back again on your next visit to our place not for exam but for a total leisure. Thank you once again, Eduardo Dela Cerna Front Office Manager
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One Pacific Place Serviced Residences
5.2
Wei from Philippines
Solo traveler
Studio Queen or Twin
Stayed 1 night in April 2018
The FO is way to slow”
It took the receptionist way too long to checked in. Besides there were a single bed right in front of the entrance that the walk path room is only good for access of one children. If in case of emergency that needing to evacuate, that will be so inconvenience and i truly doubt that were allow for safety measurement.
Reviewed April 18, 2018
Dear Wei, We are very thankful for your shared feedback during your stay in our hotel. We value all our guest feedback as this will help us to know our areas for improvement and to know how we can meet our clients need. The above feedback and inconveniences has been investigated and the management has been informed. We sincerely apologize for this and thank you for accepting my call and apology. Allow us to have those concerns be internally addressed and we will assure you that your satisfaction matters to us. We hope this do not prevent you from staying with us again in the future, should you require my assistance please do not hesitate to contact me. Sincerely, Eduardo Dela Cerna Front Office Manager
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One Pacific Place Serviced Residences
6.4
Good
Glecie from Philippines
Family with teens
Studio Queen or Twin
Stayed 1 night in April 2018
Good”
Aircondition is old Not functioning properly no toothbrush the food i order from the hotel terrible smelly chicken.
Reviewed April 16, 2018
Dear Ms. Glecie, We sincerely apologizing for the inconvenience you experienced during your stay. Please be informed that the management has been informed and corrective measure already took place to ensure this will never happen again in the future. We hope to have another opportunities to redeem ourselves once again. Should you require further assistance please do not hesitate to contact me. Sincerely, Eduardo Dela Cerna Front Office Manager
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One Pacific Place Serviced Residences
6.4
Good
Christopher from Philippines
Family with teens
Studio Queen or Twin
Stayed 2 nights in April 2018
Good”
1. Stop having strong synthetic chemical scents in the lobby. 2. Tell your staff to speak softly to each other while at the hallways of guests rooms. They speak as if they're in the market, and no matter what time of the day or night, we can understand everything they are talking about because they speak very, very loudly. (Palengkera) 3. The whole time we were at the room, the AC was dripping. We didn't want to call for repair anymore because we just wanted to enjoy our time. Hopefully next time will be perfect. Parating may sablay. Anyway, thanks for the upgrade.
Reviewed April 15, 2018
Dear Sir Christopher, We sincerely apologize once again for the reported concerns. Action already took place as the management has been informed. Please allow us to have the above concerns to be addressed internally and rest assured our guest convenience is our top priority. Should you require further assistance please do not hesitate to contact me. Best regards, Ed
Responded May 14, 2018
One Pacific Place Serviced Residences
8.0
Excellent
Sherelle from Philippines
Solo traveler
Studio Queen or Twin
Stayed 1 night in February 2018
Good choice in Makati”
- Good location - Has all the basic facilities you'll need - Good value for money - Nice staff
Reviewed March 24, 2018
Dear Sherelle, Thank you for sharing your valuable feedback to our hotel during your stay! This truly will give a motivation to the whole service team as it was through this we strive hard to continue giving our best customer service for our entire guest like you. Your overall commendation to our location facilities and value for money was noted. We wish to welcome you back once again! Best Regards, EDUARDO DELA CERNA Front Office Manager
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One Pacific Place Serviced Residences
10.0
Exceptional
Zsanderleene from Philippines
Couple
Studio Queen or Twin
Stayed 4 nights in March 2018
Good hotel for staycation”
Good location, very good breakfast choices and excellent service from the staff.
Reviewed March 21, 2018
Dear Zsanderleene, We want to say thank you for sharing your feedback during your stay with us and we apologize for getting back to you late. Your feedback is very important to us and your commendation to us in terms of our breakfast, location and above all your excellent comment to our service team. This will serve a motivation to keep it up and and serve to the best we always want to give in all our guest. We hope to welcome you back in the near future. Best Regards, EDUARDO DELA CERNA Front Office Manager
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One Pacific Place Serviced Residences
8.4
Excellent
katrina from Philippines
Group
Studio Deluxe Room
Stayed 1 night in March 2018
Excellent”
the hotel is very close to Trident tower so i highly recommend this for those who will be taking their NCLEX RN. Good food and service. Kudos
Reviewed March 20, 2018
9.2
Exceptional
Honey from United Arab Emirates
Solo traveler
Studio Queen or Twin
Stayed 3 nights in March 2018
Good location, warm staffs, excellent service”
Everything is exceptional
Reviewed March 20, 2018
Dear Ms. Honey, Thank you for sharing your excellent feedback during your stay here at One Pacific Place Serviced Residences! It is with such joy to know that we met our valued guest expectation like yours. This will serve to all of us a motivation to strive harder and maintain providing excellent service to each guest a truly ONE of a kind in the central business district of Makati. We are looking forward to welcome you once again in our property in the near future. Once again from the OPP team - THANK YOU SO MUCH! Best regards, Eduardo Dela Cerna Front Office Manager
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One Pacific Place Serviced Residences
10.0
Exceptional
Alma from Singapore
Couple
Studio Queen or Twin
Stayed 2 nights in March 2018
Exceptional”
Very satisfied costumer here. The staff are very helpful and approachable. The room is nice ans clean. The food in the restaurant is so yummy. Only thing is the pool dont have any warmer the water is so cold you cant even dip.
Reviewed March 19, 2018
Dear Alma, Thank you for sharing with us again your recent experience at One Pacific Place Serviced Residences! . I am glad that you find our customer service provided very helpful and approachable same as well for the food we are serving in our restaurant - The Strand Cafe! Your shared feedback in terms of our swimming pool has been brought up with the management will ensure that further study will be done to come up with alternative. Your overall satisfaction is an affirmation and encouragement for us to continue in giving our best service to our valued guests like you. It will always be a pleasure to have you and I personally look forward to welcoming you back in your next visit. Best regards, Eduardo Dela Cerna Front Office Manager
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One Pacific Place Serviced Residences
10.0
Exceptional
Kristine from Canada
Couple
1 Bedroom Premier
Stayed 2 nights in March 2018
Clean & friendly staff”
We booked the 1 bedroom premium suite and it is so clean. All the staff are so helpful and polite. It is located in the middle of the city so it is more likely short walk to malls, Embassies, restaurants, etc. Highly recommend!
Reviewed March 18, 2018
Dear Kristine, Thank you for your excellent feedback during your stay again here at One Pacific Place Serviced Residences! I truly appreciate that indeed your stay was as comfortable as you expected again and it’s our pleasure to be of service with you. Your commendation was definitely shared with the rest of the service team. This is an affirmation and encouragement for us to continue in giving our best service to our valued guests like you. Once again it’s a pleasure to have you and I look forward to welcome you again on your next visit. Sincerely, Eduardo Dela Cerna Front Office Manager
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One Pacific Place Serviced Residences
9.6
Exceptional
Maria from Philippines
Business traveler
Studio Queen or Twin
Stayed 1 night in March 2018
Very nice place to stay”
Very close to my conference place (Ateneo CCE). Everyone in the frontdesk was professional and helpful. The rooms were clean.
Reviewed March 17, 2018
Dear Maria, Thank you for sharing your valuable feedback to our hotel during your stay! This truly will give a motivation to the whole service team as it was through this we strive hard to continue giving our best customer service for our entire guest like you. We wish to welcome you back once again! Best Regards, EDUARDO DELA CERNA Front Office Manager
Responded May 14, 2018
One Pacific Place Serviced Residences
8.0
Excellent
Girlie from Philippines
Group
2 Bedroom Premier
Stayed 1 night in February 2018
Friends sleep-over”
Had a great experience with my college friends. Will go back. Thanks.
Reviewed March 07, 2018
12345
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