Outrigger Laguna Phuket Beach Resort
Outrigger Laguna Phuket Beach Resort
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"Everything here is so perfect when you travel with kids!"

Amandine

May 4, 2018

1 King Bed Lagoon View - Bed Outrigger Laguna Phuket Beach Resort
1 King Bed Lagoon View - Bed
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Lobby Outrigger Laguna Phuket Beach Resort
Lobby
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Beach Outrigger Laguna Phuket Beach Resort
Beach
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Swimming pool Outrigger Laguna Phuket Beach Resort
Swimming pool
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See map Outrigger Laguna Phuket Beach Resort
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Excellent
Location
8.4
See all 64 photos Outrigger Laguna Phuket Beach Resort
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Removed from saved list
2016

Outrigger Laguna Phuket Beach Resort

Excellent location
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Excellent
From 1295 reviewsSee what guests said
8.7
Recommended by 93% of guests
Value for money8.5
Distance to city center18.50 Km
Location rating8.4
Nearest airportPhuket International Airport (HKT)
Distance to airport12.3 km
Has restaurantYes
  • Airport transfer

  • 70 meters to the beach

  • Currency exchange

  • Free Wi-Fi in all rooms

Room choices
9.1
Exceptional
Room comfort & quality
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1 King Bed Club Lagoon View
1 King Bed Club Lagoon View
...
  • Lagoon view
  • 54 m²/581 ft²
  • 1 king bed
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Club Ocean View King
Club Ocean View King
...
  • Partial sea view
  • 54 m²/581 ft²
  • 1 king bed
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Lagoon Villa 2 Bedroom
Lagoon Villa 2 Bedroom
...
  • Lagoon view
  • 152 m²/1636 ft²
  • 2 queen beds
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Club Oceanfront, Club level, Guest room, 1 King
Club Oceanfront, Club level, Guest room, 1 King
...
  • Ocean view
  • 54 m²/581 ft²
  • 1 king bed
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2 Twin Oceanfront
2 Twin Oceanfront
...
  • Sea view
  • 43 m²/463 ft²
  • 2 double beds
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Lagoon View 2 Bedroom Suite
Lagoon View 2 Bedroom Suite
...
  • 152 m²/1636 ft²
  • Executive lounge access
  • 1 super king bed or 2 singl...
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Premier Sea View with Terrace
Premier Sea View with Terrace
...
  • Partial sea view
  • 43 m²/463 ft²
  • 1 king bed
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Ocean Front 1 King Bed
Ocean Front 1 King Bed
...
  • Sea view
  • 43 m²/463 ft²
  • 1 king bed
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Lagoon View 1-Bedroom Suite
Lagoon View 1-Bedroom Suite
...
  • Lagoon view
  • 104 m²/1119 ft²
  • 1 king bed
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Ocean View 1 Bedroom Suite 1 King
Ocean View 1 Bedroom Suite 1 King
...
  • Partial sea view
  • 104 m²/1119 ft²
  • 1 king bed
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More about Outrigger Laguna Phuket Beach Resort

More about Outrigger Laguna Phuket Beach Resort

"Hotel rooms were clean and comfortable."

Reviewed March 31, 2018

Lorna from Malaysia

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Family with young children

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Thai cuisine
Thai cuisine
Alex and Luna
1.9 km Thai
Sangswan Resort and Restaurant
2.2 km Thai
Ruean Thai
7.7 km Thai
Asian cuisine
Asian cuisine
Blue Siam
1.9 km Asian, Seafood, Thai
Oriental Spoon
2.6 km Asian, Gluten Free, Seafood
Monkey House Restaurant
5.3 km Asian, European, Japanese

What they offer

"Truly great guest service."

Nopporn from Thailand

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Family with older children
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1295)Booking.com Reviews (947)
8.7
Cleanliness9.1
Facilities9.0
Location8.4
Room comfort and quality9.1
Service9.1
Value for money8.5
Provided by verified guests of Agoda
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Room type
1 King Bed Club Lagoon View
Club Oceanfront, Club level, Guest room, 1 King
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Lagoon View 1-Bedroom Suite
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Showing 1015 verified guest comments
12345
2.0
Saadia
Couple
1 King Bed Lagoon View
Stayed 3 nights in September 2018
Terrible people who didn’t bother to reply guests email ”
I’ve booked a Laguna view room in this resort from 11th to 14th September but I couldn’t avail my booking because of some serious unavailable circumstances and informed them informed them a week before the arrival date but they didn’t bother to reply my email
Reviewed September 16, 2018
8.0
Excellent
Junko from Japan
Group
1 King Bed Lagoon View
Stayed 2 nights in September 2018
Nice staff and gusts”
All the staff were very friendly and we received warm greetings with lovely smile anywhere we were at the resort. 2 gardeners who were sweeping dead leaves around the swimming pool side were so sweet and found me beautiful leerlvadee flowers. I forgot getting their names but thank you again. In over all their services were efficient and very satisfactory. We found many families staying there but no disturbance for us. Happy to stay at the resort with peaceful and relaxing environment, it sometimes challenging to find the resort like there in Phuket....! Just one down side was my toilet wall had unpleasant marks and wasn't cleaned. 各国からのゲストが滞在していましたが、皆さんマナーの良い方達で快適に過ごせました。昨今のプーケットでこの環境は貴重です! 海側にあるプールは子供たちが遊んでいるので賑やかですが、ロビー側のプールは静か。 フレンドリーなスタッフばかりで好印象のホテルです。 客室トイレの壁の汚れが掃除されなていないことが唯一残念でした。
Reviewed September 15, 2018
8.8
Excellent
Peter
Family with young children
1 King Bed Lagoon View
Stayed 5 nights in September 2018
Very good resort”
The staff was exceptional. Many seemed naturally disposed to being friendly. Guess the company hired the right people. They went out of their way to accommodate guests. We had a nice size room for the 4 of us, 2 adults, and 2 children 4yrs and 6. We had a king bed and a good size bed for the kids. The room had a lagoon view. The resort was in a picturesque location. Breakfast was comped. It was tasteful and provided enough variety. We just loved sitting out on the veranda of the restaurant during breakfast; the view of the lagoon and surroundings was awe-inspiring. The few cons were the pool water was not as clear as pools of other resorts I have visited. It was a 20 - 30 minute taxi ride to Patong Beach or Phuket Town. However, the area of the town just outside the driveway (mile long) of the resort catered to foreigners. There were many shops and restaurants So if you like hiking you could walk there or it is a 300 baht taxi ride.
Reviewed September 14, 2018
10.0
Exceptional
Richie from Thailand
Family with young children
1 King Bed Lagoon View
Stayed 2 nights in October 2017
Great holiday hotel”
Perfect location, great pool and kids club. Will always be our first choice hotel when staying in Phuket.
Reviewed September 11, 2018
9.6
Exceptional
JACQULINE from Singapore
Group
1 King Bed Club Lagoon View
Stayed 3 nights in September 2018
Perfect Spot”
Very helpful and warm staff who genuinely enjoy helping guests. They went the extra mile to help make or holiday an absolute delight. Club rooms were spacious. Pool facilities and beachfront were perfect. Ms Karen the Guest Expeience Manager was outstanding in her service and care of guests as well as the Club Manager Ms Hana and her team. Both staff and their colleagues made our stay extra special as I was travelling with older family members.
Reviewed September 10, 2018
8.8
Excellent
POH from Malaysia
Family with young children
Ocean Front 1 King Bed
Stayed 3 nights in September 2018
Great reaort but the beach was not too great”
Huge baby pool. The pool floor finishing is a bit rough, baby will get scratched easily. Great slides for everyone except baby. Spacious room and friendly staff
Reviewed September 08, 2018
8.0
Excellent
lin from Thailand
Couple
2 Twin Beds Lake View
Stayed 2 nights in March 2018
nice place with group tour but not for couple.”
nice place with group tour but not for couple.
Reviewed September 07, 2018
9.2
Exceptional
James from United States
Couple
1 King Bed Lagoon View
Stayed 3 nights in August 2018
Nice place for a family to relax”
The resort was very nice and would be a perfect place to bring a family. There were lots of kids, and it might not be the best place for a couple looking for a quiet getaway. Also, Laguna is a bit secluded, so don't expect to have much entertainment in the evenings, except for the reggae bar down the beach. The breakfast buffet was very nice. The local Thai restaurants just down the beach were relatively inexpensive and good, a nice alternative to eating in the hotel for every meal.
Reviewed September 06, 2018
9.2
Exceptional
azreen from Malaysia
Family with young children
1 King Bed Lagoon View
Stayed 3 nights in August 2018
Great huge pool, near beach, love the lake view. ”
We love our room. the pool is so huge enough space for everyone. Ample parking space. Dont miss out the morning activities provided by the hotel e.g yoga, pilates. The gym was good too. Huge hotel area, our room was near the beach so had to walk quite far from the entrance. Pls try halal cafe Hillmyna Cafe (one of the best restaurant here in Bangthao) they served good food at very reasonable price altho the cafe looks expensive from outside! We were quite shocked the food was very reasonable & quality food.
Reviewed August 30, 2018
8.0
Excellent
Mohamad from Malaysia
Family with young children
1 King Bed Lagoon View
Stayed 2 nights in August 2018
Everthing also extra charge”
Just prepare to be extra charge
Reviewed August 22, 2018
Thank you Mohamad for your time in writing and reviewing your recent stay with us in our tropical paradise. We are delighted to read that you enjoyed your stay and welcome your feedback regarding extra person charges. To accommodate more than two persons in one room (over the age of 12 years of age) a surcharge applies for the third person which includes bedding. Our policy regarding this is highlighted on all associated websites and in our collateral. Thank you. We hope to welcome you again in the near future. Kindest Regards Leah Matters
Responded August 27, 2018
Outrigger Laguna Phuket Beach Resort
9.6
Exceptional
Myrtle from Philippines
Couple
1 King Bed Lagoon View
Stayed 1 night in August 2018
Great room, nice beach”
Our room was perfect. The bed was king-sized. It included complete supplies, with blower, iron. None of which were subpar. It was right in front of the beach. Would definitely consider coming back if we were ever in Phuket again.
Reviewed August 21, 2018
Myrtle, it was a pleasure to host you in our beautiful destination. Thank you for choosing to spend you overnight stay with us at Outrigger Laguna Phuket Beach Resort. We look forward to welcoming you once again to our piece of paradise. Kindest Regards Leah Matters
Responded August 27, 2018
Outrigger Laguna Phuket Beach Resort
7.2
Very good
Shinya from Malaysia
Family with young children
Club Ocean View King
Stayed 3 nights in August 2018
nice location”
Pools are not so big but enough for kids to play. Breakfast restaurant don't have enough inside seats so we had breakfast outside , a little hot.
Reviewed August 20, 2018
We thank you Shinya for choosing to stay with us at Outrigger Laguna Phuket Beach Resort. It was a pleasure to welcome you and your family to our piece of paradise. We, management and staff, have worked hard to develop and instill the correct culture based on our Outrigger Values within the resort. We use negative feedback as a management tool to reflect, address and remedy as part of our ongoing efforts to provide our guests distinctive service. Above all, as hosts, we strive to welcome and entertain our guests and friends with warmth and generosity. We hope to have the pleasure of welcoming you once again in the near future. Until then, safe travels and Sawasdee. Kind Regards Leah Matters
Responded August 27, 2018
Outrigger Laguna Phuket Beach Resort
8.8
Excellent
Andrew from Hong Kong
Family with teens
1 King Bed Lagoon View
Stayed 6 nights in August 2018
A modern resort with local flavour”
Well planned hotel with lots of space set in the international standard planned resort Laguna. Located on the largest and quietest beach - Bangtao Beach Great Rooms with plenty of space including day bed area, private balcony and comfortable beds, Excellent sports facilities and pools. Excellent food, service and management. Good Value . Next trip to Phuket I would stay there.
Reviewed August 18, 2018
Andrew, thank you for choosing to spend your family vacation with us in our tropical paradise. It was a pleasure to be your host which is one of our company values. We welcome and entertain our guests with warmth and hospitality. It was pleasing to read that the highlights of your stay were Bangtao Beach, rooms featuring daybed and private balcony, sport facilities, activities and our pools. Thank you for your positive comments regarding our restaurants and the food along with our service delivery. The team and I are delighted to be able to welcome you again in the near future. Kindest Regards Leah Matters
Responded August 27, 2018
Outrigger Laguna Phuket Beach Resort
8.4
Excellent
Lee from Hong Kong
Couple
1 King Bed Lagoon View
Stayed 1 night in August 2018
Resort is good”
The whole resort is good. The environment here is relaxing and the room is neat and tidy. Staffs are friendly and helpful. However, I think it is quite expensive for us. The price of the restaurant inside the resort are quite high. If you don't have a car, it is hard for you to go out for meal coz of its low accessibility.
Reviewed August 16, 2018
Your time in writing and providing valuable feedback is sincerely welcomed and appreciated. We are delighted to read that your stay met with your expectations and your overall impressions were good. Feedback regarding the cost of the restaurants is welcomed and appreciated. Lee, we do hope to have the opportunity to welcome you again in the near future. Kindest Regards Leah Matters
Responded August 27, 2018
Outrigger Laguna Phuket Beach Resort
9.2
Exceptional
AVANI from Kenya
Group
1 King Bed Lagoon View
Stayed 3 nights in August 2018
Great holiday good service ”
I enjoyed the outrigger great hotel fast check in. Service was really good. I loved rooms. Enjoyed the early morning yoga, Pilates and tai chi Wish the weather was bit better. Only thing not too much around the hotel ther is one area next to hotel to eat. Nothing close enough to go shopping.
Reviewed August 12, 2018
Avani, we sincerely thank you for writing and providing constructive feedback regarding your recent stay with us in our tropical paradise. It was an honour to be your host. We are pleased to read that you enjoyed the service, rooms, morning yoga, pilates and Tai Chi. During our monsoon season of June through to October, the weather and ocean changes due to the wind and rain causing waves and currents (rips). Outside of the monsoon season, the ocean is completely flat and safe for all levels of swimmers to swim in and the weather is beautiful. We hope to welcome you once again to enjoy Outrigger Laguna Phuket Beach Resort. Kindest Regards Leah Matters
Responded August 27, 2018
Outrigger Laguna Phuket Beach Resort
10.0
Exceptional
Low from Malaysia
Couple
1 King Bed Lagoon View
Stayed 2 nights in August 2018
Remarkable ”
Remarkable place with courteous and efficient staff. Highly recommend
Reviewed August 09, 2018
Thank you Low for the 10 out of 10 rating and for taking the time to write a review regarding your two night stay with us at Outrigger Laguna Phuket Beach Resort. We are pleased that you enjoyed your stay and you found our Outrigger hosts to be courteous and efficient. The team and I thank you for the recommendation and look forward to welcoming you again in the near future. Kind Regards Leah Matters
Responded August 27, 2018
Outrigger Laguna Phuket Beach Resort
9.2
Exceptional
Ahmed from Bangladesh
Couple
Club Ocean View King
Stayed 2 nights in July 2018
My favorite Resort in Phuket”
Great beach, amazing restaurants, great service, great breakfast. We had an absolutely wonderful stay. The staff was very nice and the beach was private and not crowded at all. The great thing about this resort is that you have many options to eat both in the resort or the connecting sister hotels. The resort sits between the ocean and a beautiful lagoon where you can try water activities or take the free shuttle boat to other areas for food drinks and even shopping. Would love to come back. On the negative side, I think the room window overlooking the ocean should be cleaned and the club lounge facilities in terms of snacks choices and availability should be improved. The club reception staff is not as friendly as the rest of the resort staff. Dusit Club facilities are a lot better compared to Outrigger in this aspect.
Reviewed August 08, 2018
Thank you Ahmed for firstly choosing to spend your vacation with us at Outrigger Laguna Phuket Beach Resort and secondly sharing your review via this forum. The team and I sincerely appreciate it. It was wonderful to read that you explored the destination of Laguna which has a lot to offer in terms of dining, cultural and activities. Your feedback regarding the window cleaning is welcomed and appreciated. Please accept my apologies for any under performance from our Club staff. We do not tolerate poor performance and or attitude and I will address with the Manager accordingly. On a positive note, I am pleased that the remainder of our Outrigger hosts delivered distinctive and genuine hospitality. We hope to welcome you again soon. Kindest Regards Leah Matters
Responded August 27, 2018
Outrigger Laguna Phuket Beach Resort
9.2
Exceptional
Sue from Australia
Couple
1 King Bed Club Lagoon View
Stayed 3 nights in July 2018
Loved my three days ”
Thank you for a fabulous stay and the staff are 5 star!! We will be back
Reviewed August 03, 2018
Sue, we are thrilled to read that you loved your three night stay with us at Outrigger Laguna Phuket Beach Resort. Thank you kindly for highlighting our amazing Outrigger hosts and their 5 star service rating. We very much look forward to welcoming you back once again in the near future. Kindest Regards Leah Matters
Responded August 27, 2018
Outrigger Laguna Phuket Beach Resort
9.2
Exceptional
Lay from Malaysia
Couple
2 Twin Beds Lake View
Stayed 3 nights in June 2018
Exceptional”
very relax
Reviewed July 31, 2018
Dear Lay We are delighted that your three night stay in our Deluxe Sea View room was relaxing and you enjoyed our beautiful destination. We do hope to have the honour of welcoming you once again to Outrigger Laguna Phuket Beach Resort. Until then, Sawasdee. Kindest Regards Leah Matters
Responded August 27, 2018
Outrigger Laguna Phuket Beach Resort
8.4
Excellent
Khee from Malaysia
Family with young children
1 King Bed Lagoon View
Stayed 3 nights in July 2018
Great pool with water slide”
2nd visit. Satisfactory customer service with some value added gestures by Hotel before the trip. Like the pool and water slides very much. Breakfast spread suffice and satisfactory although could have been better BUT some of the restaurant staff attitude could have been friendlier. Restaurant price is a bit pricey. Free Shuttle in Laguna area has cut down since my last visit in Dec 2016, a disappointment. Overall still enjoy our stay there!
Reviewed July 30, 2018
Thank you Khee for choosing to spend your second visit with us at Outrigger Laguna Phuket Beach Resort. We are delighted that your second stay was just as enjoyable and do sincerely appreciate the constructive feedback. Your feedback regarding breakfast variety, service delivery and restaurant prices are welcomed and appreciated. On a positive note, it was great to learn that the pool and water slides were fun and overall you had an enjoyable stay. See you again soon. Kindest Regards Leah Matters
Responded August 27, 2018
Outrigger Laguna Phuket Beach Resort
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