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OYO 321 Hotel D'Elegant
OYO 321 Hotel D'Elegant
OYO 321 Hotel D'Elegant
OYO 321 Hotel D'Elegant
OYO 321 Hotel D'Elegant
OYO 321 Hotel D'Elegant
OYO 321 Hotel D'Elegant

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7.2

Very good

352 reviews

352 reviews

Housekeeping22
Children's activities2
See map

8.4

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Old Asia

70 m

Sarawak Paradise in Borneo

120 m

Jalan Alor (Food Street)

210 m

Sun Complex

210 m

Dry Point

250 m

Popular landmarks
Pavilion Kuala Lumpur

780 m

Menara Kuala Lumpur

970 m

KLCC - Bukit Bintang Pedestrian Walkway

1.1 km

Aquaria KLCC

1.2 km

Chinatown - Kuala Lumpur

1.2 km

Closest landmarks
21st Century Internet

100 m

STA Travel

170 m

Lee & Tan Dental Surgery

180 m

Klinik Dr. Gigi @ Pudu

230 m

Travel Han

230 m

OYO 321 Hotel D'Elegant

No. 63-1, Jalan Alor, Bukit Bintang, Kuala Lumpur, Malaysia, 50200 - See map

Make your best journey to Kuala Lumpur with the promised standard of Sanitised Stays, and enjoy free Wi-Fi in all rooms. Strategically situated in Bukit Bintang, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers.

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Highlights

Located in heart of Kuala Lumpur

Check-in/out [express]

300 meters to public transportation

Inside city center

270 meters to Jalan Alor

Sanitised Stays

Introducing the OYO Minimal Touch Stay Experience

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information."

Facilities

Car park

Complimentary WIFi in all rooms

Check-in/out [express]

Luggage storage

Wi-Fi in public areas

Daily cleaning

Parking [paid]

Smoke-free property

This property is in high demand!

4 travelers have booked today.

Value for money7.6
Location rating8.4
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport17.3 km

Rooms available at OYO 321 Hotel D'Elegant

Standard Double Room
...
  • Room size: 11 m²/118 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Standard Twin Room
...
  • Non-smoking
  • Shower
  • 2 single beds
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Twin Room 1 Twin Bed
...
    Enter dates to see prices
    1 Twin Bed
    ...
      Enter dates to see prices
      TWIN ROOM 2 BEDS 2 TWIN BEDS 1 TWIN BED
      ...
        Enter dates to see prices
        Single Room - Classic
        ...
          Enter dates to see prices
          2 BEDS 1 TWIN BED
          ...
            Enter dates to see prices
            Room Classic
            ...
              Enter dates to see prices
              Single
              ...
                Enter dates to see prices
                Double single use
                ...
                  Enter dates to see prices

                  Frequently asked questions

                  What time is check-in and check-out at OYO 321 Hotel D'Elegant?

                  Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out.

                  How do I get to OYO 321 Hotel D'Elegant?

                  For those who wish to drive their own cars, OYO 321 Hotel D'Elegant has a car park right on site for maximum convenience. Parking is available for an additional charge.

                  What is the smoking policy at OYO 321 Hotel D'Elegant?

                  OYO 321 Hotel D'Elegant does not permit smoking in any of its rooms or indoor areas.

                  What is the closest train, metro, or bus station to OYO 321 Hotel D'Elegant?

                  The closest train, metro, or bus station is Imbi Monorail Station, 310 m away from OYO 321 Hotel D'Elegant.

                  What restaurants are nearby OYO 321 Hotel D'Elegant?

                  OYO 321 Hotel D'Elegant’s neighborhood is Bukit Bintang which includes popular restaurants such as New World Food Court Center, Kedai Makanan Choi Keng and Wong Ah Wah.

                  What popular shopping places are close to OYO 321 Hotel D'Elegant?

                  OYO 321 Hotel D'Elegant is located in Bukit Bintang area which features shopping places such as Pavilion Kuala Lumpur, Berjaya Times Square and Sungei Wang Plaza.

                  What are popular attractions near OYO 321 Hotel D'Elegant?

                  OYO 321 Hotel D'Elegant is located in Bukit Bintang area, which is famous for attractions such as Berjaya Time Square Theme Park, Bintang Walk and Museum of Illusions.

                  Show more questions
                  See map

                  Explore the neighborhood

                  What people love about OYO 321 Hotel D'Elegant

                  • 7.2

                    Very good
                    Cleanliness

                    "The room was clean though."

                    salahuddin

                    |

                    August 4, 2022

                  • 9.6

                    Exceptional
                    Cleanliness

                    "Simple room and clean."

                    Miin

                    |

                    June 11, 2022

                  • 9.6

                    Exceptional
                    Spaciousness

                    "I was surprise for the price that the room is spacious with en suite toilet."

                    AIMI

                    |

                    May 24, 2022

                  Property ranking|Compared to 6,802 Kuala Lumpur properties
                  See all rankings
                  Cheapest price score
                  Location score
                  8.4/10
                  Value for money score
                  7.6/10
                  Service score
                  7.2/10
                  Better than
                  99
                  %
                  of Kuala Lumpur properties
                  Better than
                  93
                  %
                  of Kuala Lumpur properties
                  Better than
                  89
                  %
                  of Kuala Lumpur properties
                  Better than
                  87
                  %
                  of Kuala Lumpur properties
                  Overall rating:

                  7.2

                  Very good
                  352 reviews
                  Cleanliness
                  6.9
                  Facilities
                  6.3
                  Location
                  8.4
                  Read all reviews >
                  What travelers say they love:
                  Good for the non fussy traveller.
                  Jeffrey from Singapore
                  Solo traveler
                  More about OYO 321 Hotel D'Elegant

                  More about OYO 321 Hotel D'Elegant

                  OYO 321 Hotel D'Elegant

                  See the best of Kuala Lumpur with a stay at OYO 321 Hotel D'Elegant, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations. Explorers need the best transportation options, and Terminal Bersepadu Selatan is just 7.4 km away from OYO 321 Hotel D'Elegant, giving your stay the added convenience of accessing one of the city's main transportation systems.
                  The facilities and services provided by OYO 321 Hotel D'Elegant ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include express check-in or check-out and luggage storage.
                  In-room conveniences include daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.
                  Experience high-quality room facilities during your stay at OYO 321 Hotel D'Elegant. The hotel provides linen service and air conditioning in some rooms for the benefit of guests. Some selected rooms have television and cable TV to keep guests entertained. OYO 321 Hotel D'Elegant also provides toiletries and towels in bathrooms for select rooms.


                  Around the property

                  This is your chance to explore all that Kuala Lumpur has to offer. Pose in front of Menara Kuala Lumpur located 960 m away, and you can always show your friends the time you went to Kuala Lumpur.


                  Reasons to stay here

                  Rooms here are cheaper than 99% of accommodations in the city.
                  This hotel's food and dining score higher than 92% of accommodations in the city.
                  This hotel scores higher than 92% of accommodations in the city for its location.

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                  Amenities and facilities
                  Good
                  Facilities

                  6.3

                  Most talked about facilities

                  Housekeeping

                  15 mentions

                  Internet

                  3 mentions

                  Food & Dining

                  1 mention

                  Languages spoken

                  • English
                  • Malay

                  Internet access

                  • Complimentary WIFi in all rooms
                  • Internet services
                  • Wi-Fi in public areas

                  Services and conveniences

                  • Air conditioning in public area
                  • Contactless check-in/out
                  • Daily cleaning
                  • Elevator
                  • Food delivery
                  • Luggage storage
                  • Smoke-free property
                  • Smoking area

                  Cleanliness and safety

                  • Anti-viral cleaning products
                  • Cashless payment service
                  • Daily disinfection in all rooms
                  • Daily disinfection in common areas
                  • First aid kit
                  • Guest rooms seal after sanitization
                  • Hand sanitizer
                  • Hot water linen and laundry washing
                  • Physical distancing of at least 1 meter
                  • Rooms sanitized between stays
                  • Safe dining setup
                  • Sanitized kitchen and tableware items
                  • Staff trained in safety protocol
                  • Temperature check for guests and staff

                  Access

                  • CCTV in common areas
                  • CCTV outside property
                  • Check-in/out [express]
                  • Fire extinguisher
                  • Non-smoking rooms
                  • Pets allowed

                  Getting around

                  • Car park [on-site]
                  • Parking [paid]

                  Available in all rooms

                  • A/C
                  • Accessible by stairs
                  • Closet
                  • Complimentary drinking water
                  • Fan
                  • Fire extinguisher
                  • Linens
                  • Non-smoking
                  • Private bathroom
                  • Satellite/cable channels
                  • Separate dining area
                  • Shower
                  • Tile/marble flooring
                  • Toiletries
                  • Towels
                  • Trash cans
                  • Wi-Fi [complimentary]
                  Location
                  No. 63-1, Jalan Alor, Bukit Bintang, Kuala Lumpur, Malaysia, 50200
                  Excellent
                  Location

                  8.4

                  Airports

                  • Sultan Abdul Aziz Shah Airport (SZB)
                    17.3 km
                  • Kuala Lumpur International Airport (KUL)
                    44.8 km

                  Public transportation

                  • Imbi Monorail Station
                    320 m
                  • SBK18A Bukit Bintang
                    350 m

                  Hospital or clinic

                  • Lee & Tan Dental Surgery
                    180 m

                  Shopping

                  • Pavilion Kuala Lumpur
                    780 m

                  Convenience store

                  • 7 Eleven
                    30 m

                  Cash withdrawal

                  • ATM
                    70 m
                  What's nearby

                  Popular landmarks

                  • Jalan Alor
                    290 m
                  • Pavilion Kuala Lumpur
                    780 m
                  • Menara Kuala Lumpur
                    970 m
                  • KLCC - Bukit Bintang Pedestrian Walkway
                    1.1 km
                  • Aquaria KLCC
                    1.2 km
                  • Chinatown - Kuala Lumpur
                    1.2 km
                  • Central Market
                    1.4 km
                  • KLCC Park
                    1.4 km
                  • Petronas Twin Towers
                    1.5 km
                  • KL Bird Park
                    2.2 km

                  Nearby landmarks

                  • Old Asia
                    70 m
                  • 21st Century Internet
                    100 m
                  • Sarawak Paradise in Borneo
                    120 m
                  • STA Travel
                    170 m
                  • Lee & Tan Dental Surgery
                    180 m
                  • Jalan Alor (Food Street)
                    210 m
                  • Sun Complex
                    210 m
                  • Klinik Dr. Gigi @ Pudu
                    230 m
                  • Travel Han
                    230 m
                  • Dry Point
                    250 m
                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
                  Property policies
                  Children and extra beds

                  Extra beds vary by room. Please check each room's capacity for details.

                  Minimum age of guests is: 18 year(s).

                  Others
                  • When booking 6 or more rooms, special policies may apply.
                  Some helpful facts

                  Check-in/Check-out

                  • Check-in from14:00
                  • Check-in until23:00
                  • Check-out until12:00

                  The property

                  • Number of rooms 24
                  • Year property opened2000
                  Property announcements

                  Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

                  Reviews of OYO 321 Hotel D'Elegant from real guests

                  Provided by verified guests of Agoda
                  7.2
                  /
                  10
                  Cleanliness6.9
                  Facilities6.3
                  Location8.4
                  Service7.2
                  Value for money7.6
                  High score for Kuala Lumpur
                  Rating
                  9+ Exceptional (33)
                  8-9 Excellent (20)
                  7-8 Very Good (35)
                  6-7 Good (22)
                  <6 Below Expectation (43)
                  Time of the year
                  Mar - May (34)
                  Jun - Aug (34)
                  Sep - Nov (40)
                  Dec - Feb (45)
                  All guests (352)
                  All room types
                  All languages

                  Show reviews that mention 

                  Showing 153 verified guest comments
                  12345
                  8.8
                  Excellent
                  JONAS from Malaysia
                  Couple
                  Standard Twin Room
                  Stayed 3 nights in January 2020

                  Excellent”

                  OYO 321 Hotel D'Elegant is the perfect hotel to stay if you were to stay in the vicinity of Bukit Bintang. The hotel is located right in the heart of Jln Alor street food. The mrt station is merely a 2 minutes walk away from the hotel and shopping malls such as Pavilion, Lot10, Fahrenheit and Berjaya Times Square are merely a 10 minutes walk away from the hotel. The hotel room are clean and the staff are very welcoming! I would definitely recommend OYO 321 Hotel D'Elegant as the place to stay while in Bukit Bintang.

                  Reviewed January 15, 2020

                  See room deals

                  Hi, Jonas! Thanks for your kind words of appreciation. Have a wonderful day! Regards, Kevin

                  Responded January 16, 2020
                  OYO 321 Hotel D'Elegant
                  9.6
                  Exceptional
                  Yuk from Canada
                  Solo traveler
                  Standard Double Room
                  Stayed 4 nights in February 2019

                  Excellent value hotel in Bukit Bintang shopping area”

                  Excellent customer service and helpful staffs. Hotel is located in Bukit Bintang, one of the major shopping area in Kuala Lumpur. The hotel is above a night market therefore rooms away from the front are more desireable. Very good value for money. Mcdonald , KFC and Starbucks are nearby. 5 to 8 minutes walk to subway and monorail. Good transportation to airport and downtown. Area has many Money Exchanges that give the best exchange rate. House keeping is limited. One of the best OYO.

                  Reviewed March 04, 2019

                  See room deals

                  Thank you for sharing your seamless experience, Yuk! We’ll look forward to your next visit as we wish to continue serving you in the same manner repeatedly. Regards, Megha

                  Responded March 06, 2019
                  OYO 321 Hotel D'Elegant
                  8.0
                  Excellent
                  Jaypee from Philippines
                  Solo traveler
                  Standard Double Room
                  Stayed 2 nights in April 2019

                  Surprisingly decent and the location is great for foodies.. ”

                  I was surprised to learn that the property is just a 5-min walk to one of MRT entrances, (Bukit Bintang 18A). It is directly located at the front of Jalan Alor, the food mecca in Kuala Lumpur, so foodies will certainly enjoy the place. The guy at the counter allowed me to check-in early and I am very thankful. The room is decent and the air conditioning is pretty cold for a good night sleep. Overall, for the price I paid, I am more than satisfied. TIP: Request for a room not facing Jalan Alor, as it can be noisy. Location: 100m to Bukit Bintang MRT, 350m to Bukit Bintang Monorail. From KL Sentral, ride the LRT going to Pasar Seni station, alight and transfer to Pasar Seni MRT going to Bukit Bintang. Exit to Bukit Bintang near Jalan Alor. The whole travel is just 15-20 minutes.

                  Reviewed April 10, 2019

                  See room deals

                  Hi, Jaypee! We're pleased to know you had an awesome stay with us. Your precious words of appreciation always urge us to serve better in the future. Regards, Barbara

                  Responded April 11, 2019
                  OYO 321 Hotel D'Elegant
                  7.2
                  Very good
                  Mohd from Malaysia
                  Couple
                  Standard Double Room
                  Stayed 1 night in August 2018

                  STAFF FRIENDLINESS NEED TO IMPROVE”

                  Location are strategic at Jalan Alor, Bukit Bintang. F&B are easy to look for, just go out from the hotel and everything is there. One thing I booked 1 Double Bed Room (Queen Bed) with discounted promo code, which makes my room rates even cheaper. Once I arrived the hotel, check in at the reception, and disappointed when the receptionist gave me 2 Twin Bed rooms, as I already highlighted required 1 Queen Bed rooms during the booking made, even purposely chosen the 1 Queen Bed rate. The receptionist told me just because my room rates are under promo rate (which is after deducted the promo code from Agoda), I entitled 2 Twin Bed instead of 1 Queen. If insist want to have Queen Bed, I have to topup. My partner ended up just okay with the Twin Bed instead (which spoilt our mood at first place). Thus, OYO hotel provided message service, received message thank you for the stay and checked to room 301, but the receptionist gave us room 307 instead. So differ with the hotel management msg

                  Reviewed August 23, 2018

                  See room deals

                  Hi Mohd , I am glad to have served you but at the same time an apology for the inconvenience you had to suffer due to the mismanagement of oyo and the hotel staffs. Your feedback is truly appreciated & will surely help me in working towards a better guest experience in future. Thank you for sharing the same and for your understanding. I wish you a wonderful day ahead. Thanks, Deboshree Mukherjee

                  Responded August 30, 2018
                  OYO 321 Hotel D'Elegant
                  10.0
                  Exceptional
                  Kareena from Philippines
                  Solo traveler
                  Standard Double Room
                  Stayed 2 nights in November 2018

                  Exceptional”

                  Not a fancy place but I felt safe in the place. Outside the hotel, you have access to different kind of food and stores. The staffs are nice and I'd love to go back to this hotel if I'll go back to Kuala Lumpur.

                  Reviewed November 22, 2018

                  See room deals

                  Hi Kareena, Thanks for taking out the valuable time to write the reviews. Reviews like this are what keeps on the motivating us to go an extra mile to help our guests. Do spread the word about your experience to your friends and family. Looking forward to delighting you with our services. Regards , Ritesh Yadav

                  Responded November 27, 2018
                  OYO 321 Hotel D'Elegant
                  10.0
                  Exceptional
                  Lovely from Philippines
                  Couple
                  Standard Double Room
                  Stayed 4 nights in December 2018

                  One of the best hotel in Kuala Lumpur. ”

                  Location is perfect for anyone visiting the city, easy to reach all main attractions. Room is really clean & spacious. Thanks for making our visit to Kuala Lumpur that much better.

                  Reviewed January 05, 2019

                  See room deals

                  Hi, Lovely! We’re elated to know that you liked our services. Keep this love coming :) Regards, Deboshree

                  Responded January 07, 2019
                  OYO 321 Hotel D'Elegant
                  9.2
                  Exceptional
                  Sultan from Malaysia
                  Couple
                  Standard Double Room
                  Stayed 1 night in August 2018

                  Nice”

                  For couple who been here for work suitable coz price cheap n place near Bukit Bintang Easy to find

                  Reviewed August 25, 2018

                  See room deals

                  Hi Sultan , I am happy to have served you. Trust me, it's a feeling of relief and immense joy when guests are happy with the services, which involve a lot of hard work and effort form my end. You are an integral member of the extended family now and I hope that you will keep supporting us. Have a great day ahead :) Thanks, Deboshree Mukherjee

                  Responded August 30, 2018
                  OYO 321 Hotel D'Elegant
                  10.0
                  Exceptional
                  Jhoanna from Malaysia
                  Solo traveler
                  Standard Twin Room
                  Stayed 1 night in December 2019

                  strategic location hotel”

                  near in jaln alor, bukit bintang walking distance in pavillion and malls etc .food trip is around the corner so thumbs up .

                  Reviewed December 26, 2019

                  See room deals

                  Thank you for rating us super, Delighted to know you liked our services. Hope to welcome you again soon:) Regards, Adiya!

                  Responded December 28, 2019
                  OYO 321 Hotel D'Elegant
                  8.8
                  Excellent
                  Jesslyn from Indonesia
                  Solo traveler
                  Standard Double Room
                  Stayed 1 night in May 2018

                  Great location! ”

                  At my first night when I first arrived at the hotel I was quite shock because outside are full of street market but I took advantages of it because they closed very late like 2-3 am so whoever gets hungry definitely can still find the food. It's not noisy once you go inside the hotel area. What I don't like is that they don't offer bottle of water, shampoo and soap. Hope they improve on that,I have to ask all the time but they give it. Receptionist is very friendly and he cares about customer. Internet is also fast! CONS: no elevator,all stairs so my first room was on the third floor with no table only bed so quite irritating. Moreover the toilet almost no water flow. Hardly to take shower or even do a flushing so the third floor room facilities definitely need improvement.

                  Reviewed May 17, 2018

                  See room deals

                  Hi, Jesslyn! Thank you for your rating and the valuable feedback. We've highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Rahul

                  Responded January 05, 2019
                  OYO 321 Hotel D'Elegant
                  6.8
                  Good
                  Edward from Malaysia
                  Couple
                  Standard Double Room
                  Stayed 3 nights in November 2018

                  KL Trip 2018”

                  The hotel is located at Jalan Alor which is famous for the variety of foods. It is also near to the Bukit Bintang MRT and Imbi LRT. Pavilion, Times Square, Sungei Wang and Low Yat Plaza are within walking distance. The hotel room is clean. Although it is small, but it is value for the money. Only two bottle of water is given for a three night stays. Not sure about the availability of housekeeping. The hotel is next to a construction site which make it hard to be visualize when you trying to find it during a raining day.

                  Reviewed November 15, 2018

                  See room deals

                  Hi Edward Thanks for rating us, As per the review, it seems that you aren’t completely satisfied with the services provided. Be assured we’ve marked a note of this concern to ensure comfortable and relaxing stay ahead :) Regards, Deboshree Mukherjee

                  Responded November 16, 2018
                  OYO 321 Hotel D'Elegant
                  7.2
                  Very good
                  Nicko from Indonesia
                  Solo traveler
                  Standard Double Room
                  Stayed 1 night in April 2019

                  Very good”

                  the location is very near to bukit bintang so there is so many resto in front of the hotel.. the room quite small and the ac was not working on hot.. also the recptionist was not very welcome and not helpfull.. but for that prize it's still quite worth..

                  Reviewed April 29, 2019

                  See room deals

                  Hi, Nicko! Thank you so much for the positive rating. It seems that you aren't completely satisfied with our services, we've highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Cheshta

                  Responded May 01, 2019
                  OYO 321 Hotel D'Elegant
                  8.0
                  Excellent
                  Frederick from Singapore
                  Solo traveler
                  Standard Double Room
                  Stayed 2 nights in October 2018

                  The superb location with Metro station of Bukit Bintang less than 200m. ”

                  Street food galore just downstairs. Bukit Bintang Metro station is around the corner. The premises is very clean and definitely value for money.

                  Reviewed October 07, 2018

                  See room deals

                  Hi Frederick, I am happy to know that you liked my services. I am happy to have served you and feel delighted to read your feedback. You’re most welcome to revisit my property and I would seek your continuous support and love. It’d be great if you can spread the word among your circle. Have a great day ahead :) Thanks, Chetan Kamboj

                  Responded October 08, 2018
                  OYO 321 Hotel D'Elegant
                  9.2
                  Exceptional
                  Elvi from Indonesia
                  Couple
                  Standard Twin Room
                  Stayed 4 nights in July 2019

                  Exceptional”

                  The room is clean and tidy.. Facility is as enough as the price.. Located near monorail station and eating place😊 the staff are also kind.. Love this budget hotel

                  Reviewed July 27, 2019

                  See room deals

                  Delighted to hear your words of praise, Elvi ! We’ll ensure to provide the consistent service when you visit us next time. Have a pleasant day ahead :) Regards, Ravneet

                  Responded July 27, 2019
                  OYO 321 Hotel D'Elegant
                  4.8
                  Siaw from Indonesia
                  Couple
                  Standard Double Room
                  Stayed 2 nights in May 2019

                  Even if there is no other hotel room in KL, you better off sleep on the airport floor”

                  Just to be clear, I often travel around for business, I have slept in various 2 star to 4 stars hotels, even have to sleep inside rental car when my company mess up with the booking and I have to say that sleeping in this OYO 321 is the worst experience. Even compared to sleeping inside a rental car. I am not bashing the staff, because the cleaning staff has tried her best. What I can't accept is the hotel management. When we checked in this no elevator hotel with our two suitcase, we expected to be able to rest our feet inside our hotel room after paying the extra RM20 hotel tax for 2 nights. Instead, we opened the room door into a small less than 2 meter wide room with unidentified insect flying around, and the shower head dripping noisily. We ask for a room change, but the other room also have insect, and smell worse than the first room, so we take the first room reluctantly while thinking that : "it is just for sleeping, how bad can it be?" The answer is: Very very very bad.

                  Reviewed May 17, 2019

                  See room deals

                  Hey Siaw, We’re extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Jordan

                  Responded May 18, 2019
                  OYO 321 Hotel D'Elegant
                  6.8
                  Good
                  Ira from Indonesia
                  Group
                  Standard Twin Room
                  Stayed 2 nights in December 2018

                  Please do call them prior to check in (if ya do a group booking)”

                  I was booked 12 rooms in this hotel , but when i'm checking in , they told me they only has 8 rooms available here and will transfer us to their branch hotel with located close by this hotel for another 4 rooms . I was argued with them that i booked for 12 rooms but they said in system they only have 8 rooms available in that day and they said if i want to asking for the details & explaination please do asking Agoda directly , which confusing for me . Because i asked them to let me have an early check in and they fullfilled it , so i was fine to get transfer to their branch for another 4 rooms (i have no energy left for argued more btw lol) That's the only problem i had with this hotel , so for people who gonna travelling as a group and consider to stay at this hotel , please do make sure they have enough rooms as what you book at the date you selected . The room was small , but for the price i paid i think it's quite fine .

                  Reviewed January 04, 2019

                  See room deals

                  Hi, Guest! We’re terribly sorry for the unpleasant experience you had with us. Thanks for notifying this issue and be assured we’ll be taking this up and rectify it at the earliest. Do reach out to us for any further queries. Have a nice day ahead! Regards, Deboshree

                  Responded January 05, 2019
                  OYO 321 Hotel D'Elegant
                  6.8
                  Good
                  Mithun from India
                  Couple
                  Standard Double Room
                  Stayed 3 nights in March 2019

                  Ok ok; great location. ”

                  They charge additional 10RM per room per night as foreigner tax. Many attractions are at walkable distance. Good food outside at bukit bintang.

                  Reviewed March 16, 2019

                  See room deals

                  Hey Mithun, Thank you so much for acknowledging our efforts and rating us positively. We shall never stop pleasing you with our services. Regards, Megha

                  Responded March 18, 2019
                  OYO 321 Hotel D'Elegant
                  8.4
                  Excellent
                  Jesslyn from Indonesia
                  Solo traveler
                  Standard Double Room
                  Stayed 1 night in May 2018

                  Friendly receptionist ”

                  The friendly receptionist make me feel pleasant to stay and the willingness to come back next time. On the next day he moved me to first floor so the water flow in the toilet much better. The good part of this hotel is that: They offer cable TV with HBO. Internet is fine! Room is quite although outside is street market 😉 also the location near Sungai wang Plaza,Pavilion,and other shopping center so it is located at the main city center of K.L Service is fine only the necessary things such as shampoo, bottle waters, and soap services need to be improved.

                  Reviewed May 17, 2018

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                  Thanks for such a lovely review, Jesslyn! Delighted to know you liked our services. Hope to welcome you again soon. Regards, Deboshree

                  Responded January 05, 2019
                  OYO 321 Hotel D'Elegant
                  10.0
                  Exceptional
                  Clare from Malaysia
                  Group
                  Standard Twin Room
                  Stayed 1 night in March 2019

                  Good location, Nice & clean”

                  Got this room at a very cheap price. Good location, nice room, clean bathroom, no funny smells...very nice & friendly staff. Recommended for family too. Will definitely stay here again.

                  Reviewed April 01, 2019

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                  Hey Clare, Pleased to know you had an awesome stay with us. This is something which always encourages us to serve you even better. Looking forward to hosting you soon :) Regards, Barbara

                  Responded April 01, 2019
                  OYO 321 Hotel D'Elegant
                  8.0
                  Excellent
                  Ross from Canada
                  Solo traveler
                  Standard Double Room
                  Stayed 1 night in October 2019

                  Great value for Budget traveller”

                  I've been to KL plenty of times, it's a small hotel on a busy street but the price is amazing for what you get. The room is clean but small. AC, a proper bathroom and a great location if you enjoy the food culture of Malaysia.

                  Reviewed October 09, 2019

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                  Thank you so much for the wonderful rating, Ross! As per the review, it seems that you are not completely satisfied with our services. Be assured, we have marked a note of this concern to ensure a comfortable and relaxing stay ahead :) Regards, Zara

                  Responded October 09, 2019
                  OYO 321 Hotel D'Elegant
                  6.4
                  Good
                  Ira from Indonesia
                  Group
                  Standard Double Room
                  Stayed 2 nights in December 2018

                  Group book please call prior to check in”

                  I was booked 12 rooms in this hotel , but when i'm checking in , they told me they only has 8 rooms available here and will transfer us to their branch hotel with located close by this hotel for another 4 rooms . I was argued with them that i booked for 12 rooms but they said in system they only have 8 rooms available in that day and they said if i want to asking for the details & explaination please do asking Agoda directly , which confusing for me . Because i asked them to let me have an early check in and they fullfilled it , so i was fine to get transfer to their branch for another 4 rooms (i have no energy left for argued more btw lol) That's the only problem i had with this hotel , so for people who gonna travelling as a group and consider to stay at this hotel , please do make sure they have enough rooms as what you book at the date you selected . The room was small , but for the price i paid i think it's quite fine .

                  Reviewed January 04, 2019

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                  Hi, Guest! We’re terribly sorry for the unpleasant experience you had with us. Thanks for notifying this issue and be assured we’ll be taking this up and rectify it at the earliest. Do reach out to us for any further queries. Have a nice day ahead! Regards, Deboshree

                  Responded January 05, 2019
                  OYO 321 Hotel D'Elegant
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