Hotel Reno
Wake up to the wonder of Kuala Lumpur with a stay at Hotel Reno, located only minutes from the heart of the city. Sampling the authentic culture of Kuala Lumpur is easy with a stay at Hotel Reno, just 4.7 km from Petronas Twin Towers. Explorers need the best transportation options, and Terminal Bersepadu Selatan is just 5.8 km away from Hotel Reno, giving your stay the added convenience of accessing one of the city's main transportation systems.
Hotel Reno provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Parking is available and free, provided by the hotel for guests with their own transportation. The helpful staff at the front desk can assist you with services including express check-in or check-out.
The hotel's on-site laundry service helps you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides air conditioning in some rooms for the benefit of guests. The hotel also provides guests with bottled water in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides toiletries and towels in some select rooms.
Dining and things to do
Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options.
Around the property
There are many attractions to discover within close proximity to Hotel Reno. Pose in front of Menara Kuala Lumpur located 4.9 km away, and you can always show your friends the time you went to Kuala Lumpur.
Reasons to stay here
This hotel scores higher than 90% of the city's accommodations on value for money
This hotel's food and dining score higher than 92% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 91% of accommodations in the city.
Value for money”
A value for money hotel, quiet in the night as places are only surrounded with normal production stores. However need to improve on cleanliness as when you walk into the cashier has a damp smell and beds have some stains. Parking is plenty and very near to shopping malls : Sunway Velocity, IKEA and MyTown. Staff is friendly and fast. Overall 5/10
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NICE STAYED..”
VALUE FOR BUDGET HOTEL. NEED IMPROVE ON CLEANLINESS BECAUSE I FOUND COCKROACH INSIDE THE BATHROOM.
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We never expect any of our guests to face such issues, Syed ! We’re extremely apologetic after knowing this kind of hassle faced by our guest. We have shared this with our team to take necessary action to ensure it does not repeat. Regards, Ravneet
Bad location”
construction everyway near this hotel. not suitable for family stay, too many foreigner here. be careful if u going out at night. no wifi at 3rd floor.
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Hi, Emmclan! We’re really sorry to note that we were not able to meet up your expectations, however, we shall work as per your feedback to ensure the comfortable stay for you going forward. Regards, Deboshree
clean”
large spacious room
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Love to hear this, Farzana! It’d be great if you can spread the word among your circle. Have a pleasant day ahead :) Regards, Cheshta
Not good”
Cons- Too old, too stink in lobby area (got big garbage in front of hotel), feels insecure with the location. Pro- nice & spacious room
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Sorry for the discommode, Mohammad! We understand that we were not able to live upto your expectations. Do not worry, we’re continuously working to improve our services to make sure your next stay is pleasant with us. Regards, Amit
All is good just the washroom is leaking and floor floated.”
Room nice. Silent. Place very rare. Clean but toilet not that clean.
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Hi, Thiva! Thanks for rating us and we’re sorry for hassle faced. Your feedback always motivates us in working towards a better experience in the future. Have a good day ahead. Regards, Harry
Bed”
The spring of the bed is too obvious and i couldn’t sleep in peace at night. Need to cover the bed with blanket to have more comfort sleep. Others were good. Recommended for low cost budget.
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Hi Amir, We’re sorry for the hassle faced. The feedback from our guest is utmost important to us and we shall strive hard to ensure better services in future.Regards , Chetan kamboj
Noisy, unfriendly front desk and windowless room”
The attached to Karaoke, too noisy to sleep at night. Front desk keep saying should pay at counter to guarantee a room. Windowless room, unable to change due to pay online. If pay at hotel, can change the room. Unfriendly front desk.
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Hi, We're sorry to see that you're dissatisfied with our services. Be assured, we'll strive day and night to make sure your future visits are more comfortable and relaxing one ahead 🙂 Regards, Cheshta
Dont Simply looking at the price”
Worst hotel i ever stay, Lobby with stink smell , not friendly staff, Room bed sheet i think they haven't change since last check in, pillow still smell perfume, stagnant water at bathroom, cockroach everywhere, at night u can hear music from nearest club,in front hotel really dirty..not worth it..
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Hi, Mohammad! We extremely apologize for the inconvenience caused to you. We never want our guests to face such issues and we will surely try our best to make sure it's not repeated. Thanks for understanding and cooperation. Hope to welcome you again soon with nice experience further. Regards, Deboshree
Pork noodle jual depan hotel... I didnt even check in”
Due to religious hygine reason I didnt even check in even though I paid everything online... be careful on the restaurant downstairs as well it could have pork and dogs around...pintu dia pn aku x sanggup nak pegang... terus x jadi masuk... nampak org pas bungkus pork noodle terus masuk ke hotel pegang pintu yg sama depan2 mata
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Hai Nur, Kami mohon maaf atas masalah yang terjadi. Umpan balik Anda telah dicatat dan kami akan terus berupaya untuk memastikan pengalaman yang lebih baik. Salam, Megha
Not Worth it”
Worst hotel i ever stay,water heater not working, Lobby with stink smell , not friendly staff, Room bed sheet i think they haven't change since last check in, pillow still smell perfume, stagnant water at bathroom, cockroach everywhere, at night u can hear music from nearest club,in front hotel really dirty..
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Hi, Mohammad! We extremely apologize for the inconvenience caused to you. We never want our guests to face such issues and we will surely try our best to make sure it's not repeated. Thanks for understanding and cooperation. Hope to welcome you again soon with nice experience further. Regards, Deboshree
better just add money for another better hotel”
Worst hotel i ever stay, Lobby with stink smell , not friendly staff, Room bed sheet i think they haven't change since last check in, pillow still smell perfume, stagnant water at bathroom, cockroach everywhere, at night u can hear music from nearest club,in front hotel really dirty
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Hi, Mohammad! We extremely apologize for the inconvenience caused to you. We never want our guests to face such issues and we will surely try our best to make sure it's not repeated. Thanks for understanding and cooperation. Hope to welcome you again soon with nice experience further. Regards, Deboshree
Just choose others”
Bad hotel, everything is very old, bed didn't clean well,still have hair on it ,smelly bathroom, nearest public transport which is LRT pandan jaya is still far from here,weird reception staff .....we check in then few hours decided to change another hotel ,we don't feel comfortable to stay here.
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Sorry for the hassle you faced, We've marked a note for the experience you had this time. Rest be assured, we'll strive to ensure a pleasant stay with us in the future. Regards, Zara
Clean”
Smell good
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good”
value money no water dispencer
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Sorry for the unpleasant experience you had with us, Hussin! Thanks for notifying us and we’ll surely work towards better guest experience in the future. Regards, Amit
Acceptable”
it's a BIG no to this hotel even if u r solo traveller.
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Hi, We're sorry to see that you're dissatisfied with our services. Be assured, we'll strive day and night to make sure your future visits are more comfortable and relaxing one ahead 🙂 Regards, Cheshta
Very bad services”
I checking late at 5 but still the staff said the room wasnt ready yet n have to wait as they scold somebody to go out from the room. Worst, at the first place. The staff refused to attend me because the booking number was not the same even though the name matched. They told me to call agoda for clearing the mess. I really think that were their part to act. Bottom line is they are suck!!!
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Something like this shouldn’t have happened, Noor! We’re extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues don’t get repeated again. Regards, Deboshree
bathroom clealiness should improve ”
moderated
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Thank you for reaching out to us and we sincerely apologize for the inconvenience due to this concern. Be assured, this feedback has been passed to the relevant team and we ensure better services in the future. Regards, Chetan
Smelly reception area”
The entrance has garbage dumpster. The surrounding was dirty and look like black area
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Hi, Salahuddin ! We're extremely apologetic to know that your experience with us has not been a pleasant one. We’ll definitely work on your feedback to provide the best possible experience next time Regards, Zara
Above average”
easy parking... have lift ...
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Thank you for the appreciation, Shahidah! We hope to give you a consistent service every time.Regards, Ritesh