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Hotel Reno

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7.1

Very good

108 reviews

108 reviews

See map

7.1

Very good

Location rating score

Very good location - 2.58 kilometers from city center
Parking
FREE
Popular landmarks
Pavilion Kuala Lumpur 3.9 km
Jalan Alor 4.1 km
Aquaria KLCC 4.3 km
KLCC - Bukit Bintang Pedestrian Walkway 4.3 km
KLCC Park 4.4 km
Petronas Twin Towers 4.8 km
Menara Kuala Lumpur 5.0 km
Chinatown - Kuala Lumpur 5.0 km
Central Market 5.3 km
KL Bird Park 5.9 km
Nearby landmarks
KL Petanque 250 m
Ulu Pudu Recreation Park 360 m
Taman Pudu Ulu 470 m
Surau Al-Mutmainnah 470 m
LRT Train Station - Pandan Jaya 760 m
Gabai Waterfalls 850 m
DWC Dewan Wawasan Convention & Exhibition Centre 880 m
Maluri Station Park and Ride 1.0 km
AEON Taman Maluri 1.1 km
Jaya Jusco 1.1 km

Hotel Reno

32, Lorong 6 A/91, Taman Shamelin Perkasa, Ampang, Kuala Lumpur, Malaysia, 56100 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Ampang part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Petronas Twin Towers. As an added bonus, restaurant is provided on-site to conveniently serve your needs.

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Highlights

740 meters to public transportation

Check-in [24-hour]

Complimentary WIFi in all rooms

A/C

Daily cleaning

Facilities

Car park

Complimentary WIFi in all rooms

Front desk [24-hour]

Check-in/out [express]

Room service [24-hour]

Laundry service

Restaurants

Room service

Your dates are popular among travelersPopular destination! Properties in Kuala Lumpur are being booked every minute!
Value for money7.8
Location rating7.1
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport20.5 km

Rooms available at Hotel Reno

Standard Double Room
...
  • City view
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Deluxe Suite
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 10 m²/108 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Standard Twin Room
...
  • Non-smoking
  • Shower
  • 2 single beds
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Room Assigned on Arrival
...
    Enter dates to see prices

    Frequently asked questions

    Does Hotel Reno have a hot tub?

    Hotel Reno does not have a hot tub.

    How much does it cost to stay at Hotel Reno?

    Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

    What time is check-in and check-out at Hotel Reno?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

    How do I get to Hotel Reno?

    For those who wish to drive their own cars, Hotel Reno has a car park available for guests. Parking is available for an additional charge.

    What is the smoking policy at Hotel Reno?

    Hotel Reno does not permit smoking in any of its rooms or indoor areas.

    What is the closest train, metro, or bus station to Hotel Reno?

    LRT Train Station - Pandan Jaya is the closest train, metro, or bus station, about 750 m away from Hotel Reno.

    What restaurants are nearby Hotel Reno?

    Hotel Reno is located in Ampang, famous for good restaurants such as Signature Cafearo, Hung Kee Kedai Mee Makan and Uncle Chong Kitchen.

    What popular shopping places are close to Hotel Reno?

    Hotel Reno is located in Ampang area which features shopping places such as Tesco Ampang, Galaxy Ampang Shopping Centre and Ampang Point Shopping Center.

    What are popular attractions near Hotel Reno?

    Guests at Hotel Reno can easily visit Taman Pudu Ulu, Surau Al-Mutmainnah and Surau Al-Falah located in the Ampang area.

    What popular natural sightseeing spots are close to Hotel Reno?

    Hotel Reno is located in the Ampang area, which is famous for natural sightseeing destinations such as Apek Waterfalls, Bukit Kembara and The National Zoo of Malaysia.

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    Explore the neighborhood

    What people love about Hotel Reno

    • 8

      Very good
      Spaciousness

      "Large spacious room"

      Farzana

      |

      June 19, 2019

    Property ranking|Compared to 6,806 Kuala Lumpur properties
    See all rankings
    Value for money score
    7.8/10
    Room size
    10 sqm.
    Service score
    7/10
    Cleanliness score
    6.8/10
    Better than
    91
    %
    of Kuala Lumpur properties
    Bigger than
    87
    %
    of Kuala Lumpur properties
    Better than
    86
    %
    of Kuala Lumpur properties
    Better than
    86
    %
    of Kuala Lumpur properties
    Overall rating:

    7.1

    Very good
    108 reviews
    Cleanliness
    6.8
    Facilities
    6.8
    Location
    7.1
    Read all reviews >
    More about Hotel Reno

    More about Hotel Reno

    Hotel Reno

    Wake up to the wonder of Kuala Lumpur with a stay at Hotel Reno, located only minutes from the heart of the city. Sampling the authentic culture of Kuala Lumpur is easy with a stay at Hotel Reno, just 4.7 km from Petronas Twin Towers. Explorers need the best transportation options, and Terminal Bersepadu Selatan is just 5.8 km away from Hotel Reno, giving your stay the added convenience of accessing one of the city's main transportation systems.
    Hotel Reno provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Parking is available and free, provided by the hotel for guests with their own transportation. The helpful staff at the front desk can assist you with services including express check-in or check-out.
    The hotel's on-site laundry service helps you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.
    Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides air conditioning in some rooms for the benefit of guests. The hotel also provides guests with bottled water in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides toiletries and towels in some select rooms.


    Dining and things to do

    Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options.


    Around the property

    There are many attractions to discover within close proximity to Hotel Reno. Pose in front of Menara Kuala Lumpur located 4.9 km away, and you can always show your friends the time you went to Kuala Lumpur.


    Reasons to stay here

    This hotel scores higher than 90% of the city's accommodations on value for money
    This hotel's food and dining score higher than 92% of accommodations in the city.
    Room comfort is said to be outstanding here, scoring higher than 91% of accommodations in the city.

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    Amenities and facilities
    Good
    Facilities

    6.8

    Most talked about facilities

    Housekeeping

    6 mentions

    Internet

    1 mention

    Languages spoken

    • English
    • Malay

    Accessibility

    • Wheelchair accessible

    Internet access

    • Complimentary WIFi in all rooms
    • Wi-Fi in public areas

    Cleanliness and safety

    • Daily disinfection in all rooms
    • Face coverings on staff
    • Hand sanitizer
    • Physical distancing of at least 1 meter
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Restaurants
    • Room service [24-hour]

    Services and conveniences

    • Daily cleaning
    • Disabled facilities
    • Elevator
    • Laundry service
    • Smoke-free property
    • Smoking area

    Access

    • Check-in/out [express]
    • Check-in [24-hour]
    • Front desk [24-hour]
    • Pets allowed

    Getting around

    • Car park [free of charge]
    • Parking [paid]

    Available in all rooms

    • A/C
    • Closet
    • Complimentary drinking water
    • Desk
    • Fan
    • Fire extinguisher
    • Non-smoking
    • Private bathroom
    • Shower
    • Toiletries
    • Towels
    • TV [flat screen]
    • Wi-Fi [complimentary]
    Location
    32, Lorong 6 A/91, Taman Shamelin Perkasa, Ampang, Kuala Lumpur, Malaysia, 56100
    Very good
    Location

    7.1

    Airports

    • Sultan Abdul Aziz Shah Airport (SZB)
      20.5 km
    • Kuala Lumpur International Airport (KUL)
      42.6 km

    Public transportation

    • LRT Train Station - Pandan Jaya
      760 m
    • SBK22 Maluri
      1.1 km

    Hospital or clinic

    • Vaterinar Hospital
      1.4 km

    Shopping

    • Pavilion Kuala Lumpur
      3.9 km

    Convenience store

    • 7 Eleven
      120 m

    Cash withdrawal

    • ATM
      320 m
    What's nearby

    Popular landmarks

    • Pavilion Kuala Lumpur
      3.9 km
    • Jalan Alor
      4.1 km
    • Aquaria KLCC
      4.3 km
    • KLCC - Bukit Bintang Pedestrian Walkway
      4.3 km
    • KLCC Park
      4.4 km
    • Petronas Twin Towers
      4.8 km
    • Menara Kuala Lumpur
      5.0 km
    • Chinatown - Kuala Lumpur
      5.0 km
    • Central Market
      5.3 km
    • KL Bird Park
      5.9 km

    Nearby landmarks

    • KL Petanque
      250 m
    • Ulu Pudu Recreation Park
      360 m
    • Taman Pudu Ulu
      470 m
    • Surau Al-Mutmainnah
      470 m
    • LRT Train Station - Pandan Jaya
      760 m
    • Gabai Waterfalls
      850 m
    • DWC Dewan Wawasan Convention & Exhibition Centre
      880 m
    • Maluri Station Park and Ride
      1.0 km
    • AEON Taman Maluri
      1.1 km
    • Jaya Jusco
      1.1 km
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds vary by room. Please check each room's capacity for details.

    Minimum age of guests is: 18 year(s).

    Others
    • When booking 6 or more rooms, special policies may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from14:00
    • Check-out until12:00

    The property

    • Number of rooms 24

    Reviews of Hotel Reno from real guests

    Provided by verified guests of Agoda
    7.1
    /
    10
    Cleanliness6.8
    Facilities6.8
    Location7.1
    Service7.0
    Value for money7.8
    High score for Kuala Lumpur
    Rating
    9+ Exceptional (1)
    8-9 Excellent (0)
    7-8 Very Good (4)
    6-7 Good (4)
    <6 Below Expectation (23)
    Time of the year
    Mar - May (3)
    Jun - Aug (8)
    Sep - Nov (10)
    Dec - Feb (11)
    All guests (108)
    All room types
    All languages

    Show reviews that mention 

    Showing 32 verified guest comments
    12
    6.4
    Good
    Adam from Malaysia
    Couple
    Standard Double Room
    Stayed 1 night in June 2019

    Value for money”

    A value for money hotel, quiet in the night as places are only surrounded with normal production stores. However need to improve on cleanliness as when you walk into the cashier has a damp smell and beds have some stains. Parking is plenty and very near to shopping malls : Sunway Velocity, IKEA and MyTown. Staff is friendly and fast. Overall 5/10

    Reviewed October 30, 2019

    See room deals

    7.2
    Very good
    Syed from Malaysia
    Business traveler
    Deluxe Double Room
    Stayed 1 night in July 2019

    NICE STAYED..”

    VALUE FOR BUDGET HOTEL. NEED IMPROVE ON CLEANLINESS BECAUSE I FOUND COCKROACH INSIDE THE BATHROOM.

    Reviewed July 29, 2019

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    We never expect any of our guests to face such issues, Syed ! We’re extremely apologetic after knowing this kind of hassle faced by our guest. We have shared this with our team to take necessary action to ensure it does not repeat. Regards, Ravneet

    Responded July 30, 2019
    Hotel Reno
    5.2
    Emmclan
    Solo traveler
    Deluxe Double Room
    Stayed 1 night in December 2018

    Bad location”

    construction everyway near this hotel. not suitable for family stay, too many foreigner here. be careful if u going out at night. no wifi at 3rd floor.

    Reviewed January 03, 2019

    See room deals

    Hi, Emmclan! We’re really sorry to note that we were not able to meet up your expectations, however, we shall work as per your feedback to ensure the comfortable stay for you going forward. Regards, Deboshree

    Responded January 04, 2019
    Hotel Reno
    8.0
    Excellent
    Farzana from Malaysia
    Couple
    Deluxe Suite
    Stayed 1 night in May 2019

    clean”

    large spacious room

    Reviewed June 19, 2019

    See room deals

    Love to hear this, Farzana! It’d be great if you can spread the word among your circle. Have a pleasant day ahead :) Regards, Cheshta

    Responded June 20, 2019
    Hotel Reno
    4.0
    Mohammad from Malaysia
    Solo traveler
    Standard Double Room
    Stayed 1 night in October 2018

    Not good”

    Cons- Too old, too stink in lobby area (got big garbage in front of hotel), feels insecure with the location. Pro- nice & spacious room

    Reviewed October 10, 2018

    See room deals

    Sorry for the discommode, Mohammad! We understand that we were not able to live upto your expectations. Do not worry, we’re continuously working to improve our services to make sure your next stay is pleasant with us. Regards, Amit

    Responded January 09, 2019
    Hotel Reno
    6.0
    Thiva from Malaysia
    Solo traveler
    Standard Double Room
    Stayed 1 night in February 2019

    All is good just the washroom is leaking and floor floated.”

    Room nice. Silent. Place very rare. Clean but toilet not that clean.

    Reviewed May 18, 2019

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    Hi, Thiva! Thanks for rating us and we’re sorry for hassle faced. Your feedback always motivates us in working towards a better experience in the future. Have a good day ahead. Regards, Harry

    Responded May 18, 2019
    Hotel Reno
    6.0
    Amir from Malaysia
    Solo traveler
    Standard Double Room
    Stayed 1 night in October 2018

    Bed”

    The spring of the bed is too obvious and i couldn’t sleep in peace at night. Need to cover the bed with blanket to have more comfort sleep. Others were good. Recommended for low cost budget.

    Reviewed October 30, 2018

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    Hi Amir, We’re sorry for the hassle faced. The feedback from our guest is utmost important to us and we shall strive hard to ensure better services in future.Regards , Chetan kamboj

    Responded October 31, 2018
    Hotel Reno
    2.8
    SK from Malaysia
    Solo traveler
    Standard Twin Room
    Stayed 9 nights in June 2019

    Noisy, unfriendly front desk and windowless room”

    The attached to Karaoke, too noisy to sleep at night. Front desk keep saying should pay at counter to guarantee a room. Windowless room, unable to change due to pay online. If pay at hotel, can change the room. Unfriendly front desk.

    Reviewed June 29, 2019

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    Hi, We're sorry to see that you're dissatisfied with our services. Be assured, we'll strive day and night to make sure your future visits are more comfortable and relaxing one ahead 🙂 Regards, Cheshta

    Responded June 29, 2019
    Hotel Reno
    2.4
    Mohammad from Malaysia
    Couple
    Standard Double Room
    Stayed 4 nights in December 2018

    Dont Simply looking at the price”

    Worst hotel i ever stay, Lobby with stink smell , not friendly staff, Room bed sheet i think they haven't change since last check in, pillow still smell perfume, stagnant water at bathroom, cockroach everywhere, at night u can hear music from nearest club,in front hotel really dirty..not worth it..

    Reviewed December 28, 2018

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    Hi, Mohammad! We extremely apologize for the inconvenience caused to you. We never want our guests to face such issues and we will surely try our best to make sure it's not repeated. Thanks for understanding and cooperation. Hope to welcome you again soon with nice experience further. Regards, Deboshree

    Responded December 31, 2018
    Hotel Reno
    2.8
    Nur from Malaysia
    Solo traveler
    Standard Twin Room
    Stayed 1 night in February 2019

    Pork noodle jual depan hotel... I didnt even check in”

    Due to religious hygine reason I didnt even check in even though I paid everything online... be careful on the restaurant downstairs as well it could have pork and dogs around...pintu dia pn aku x sanggup nak pegang... terus x jadi masuk... nampak org pas bungkus pork noodle terus masuk ke hotel pegang pintu yg sama depan2 mata

    Reviewed March 05, 2019

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    Hai Nur, Kami mohon maaf atas masalah yang terjadi. Umpan balik Anda telah dicatat dan kami akan terus berupaya untuk memastikan pengalaman yang lebih baik. Salam, Megha

    Responded March 08, 2019
    Hotel Reno
    2.0
    Mohammad from Malaysia
    Couple
    Standard Double Room
    Stayed 2 nights in December 2018

    Not Worth it”

    Worst hotel i ever stay,water heater not working, Lobby with stink smell , not friendly staff, Room bed sheet i think they haven't change since last check in, pillow still smell perfume, stagnant water at bathroom, cockroach everywhere, at night u can hear music from nearest club,in front hotel really dirty..

    Reviewed December 28, 2018

    See room deals

    Hi, Mohammad! We extremely apologize for the inconvenience caused to you. We never want our guests to face such issues and we will surely try our best to make sure it's not repeated. Thanks for understanding and cooperation. Hope to welcome you again soon with nice experience further. Regards, Deboshree

    Responded December 31, 2018
    Hotel Reno
    2.0
    Mohammad from Malaysia
    Family with young children
    Standard Double Room
    Stayed 3 nights in December 2018

    better just add money for another better hotel”

    Worst hotel i ever stay, Lobby with stink smell , not friendly staff, Room bed sheet i think they haven't change since last check in, pillow still smell perfume, stagnant water at bathroom, cockroach everywhere, at night u can hear music from nearest club,in front hotel really dirty

    Reviewed December 28, 2018

    See room deals

    Hi, Mohammad! We extremely apologize for the inconvenience caused to you. We never want our guests to face such issues and we will surely try our best to make sure it's not repeated. Thanks for understanding and cooperation. Hope to welcome you again soon with nice experience further. Regards, Deboshree

    Responded December 31, 2018
    Hotel Reno
    2.0
    ZI from Malaysia
    Couple
    Standard Double Room
    Stayed 8 nights in June 2019

    Just choose others”

    Bad hotel, everything is very old, bed didn't clean well,still have hair on it ,smelly bathroom, nearest public transport which is LRT pandan jaya is still far from here,weird reception staff .....we check in then few hours decided to change another hotel ,we don't feel comfortable to stay here.

    Reviewed August 29, 2019

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    Sorry for the hassle you faced, We've marked a note for the experience you had this time. Rest be assured, we'll strive to ensure a pleasant stay with us in the future. Regards, Zara

    Responded August 30, 2019
    Hotel Reno
    8.0
    Excellent
    Nor from Malaysia
    Solo traveler
    Deluxe Suite
    Stayed 1 night in September 2019

    Clean”

    Smell good

    Reviewed September 09, 2020

    See room deals

    6.8
    Good
    hussin from Malaysia
    Business traveler
    Standard Twin Room
    Stayed 1 night in October 2018

    good”

    value money no water dispencer

    Reviewed October 12, 2018

    See room deals

    Sorry for the unpleasant experience you had with us, Hussin! Thanks for notifying us and we’ll surely work towards better guest experience in the future. Regards, Amit

    Responded January 09, 2019
    Hotel Reno
    3.6
    PANI from Malaysia
    Solo traveler
    Standard Double Room
    Stayed 1 night in June 2019

    Acceptable”

    it's a BIG no to this hotel even if u r solo traveller.

    Reviewed July 01, 2019

    See room deals

    Hi, We're sorry to see that you're dissatisfied with our services. Be assured, we'll strive day and night to make sure your future visits are more comfortable and relaxing one ahead 🙂 Regards, Cheshta

    Responded July 02, 2019
    Hotel Reno
    2.4
    noor from Malaysia
    Couple
    Standard Double Room
    Stayed 1 night in January 2019

    Very bad services”

    I checking late at 5 but still the staff said the room wasnt ready yet n have to wait as they scold somebody to go out from the room. Worst, at the first place. The staff refused to attend me because the booking number was not the same even though the name matched. They told me to call agoda for clearing the mess. I really think that were their part to act. Bottom line is they are suck!!!

    Reviewed January 23, 2019

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    Something like this shouldn’t have happened, Noor! We’re extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues don’t get repeated again. Regards, Deboshree

    Responded January 24, 2019
    Hotel Reno
    7.6
    Very good
    Thiwan from Malaysia
    Business traveler
    Standard Double Room
    Stayed 1 night in November 2018

    bathroom clealiness should improve ”

    moderated

    Reviewed December 01, 2018

    See room deals

    Thank you for reaching out to us and we sincerely apologize for the inconvenience due to this concern. Be assured, this feedback has been passed to the relevant team and we ensure better services in the future. Regards, Chetan

    Responded December 03, 2018
    Hotel Reno
    3.6
    Salahuddin from Malaysia
    Solo traveler
    Standard Twin Room
    Stayed 1 night in August 2019

    Smelly reception area”

    The entrance has garbage dumpster. The surrounding was dirty and look like black area

    Reviewed August 16, 2019

    See room deals

    Hi, Salahuddin ! We're extremely apologetic to know that your experience with us has not been a pleasant one. We’ll definitely work on your feedback to provide the best possible experience next time Regards, Zara

    Responded August 19, 2019
    Hotel Reno
    6.0
    Shahidah from Malaysia
    Couple
    Standard Twin Room
    Stayed 1 night in January 2019

    Above average”

    easy parking... have lift ...

    Reviewed February 08, 2019

    See room deals

    Thank you for the appreciation, Shahidah! We hope to give you a consistent service every time.Regards, Ritesh

    Responded February 11, 2019
    Hotel Reno
    12
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