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OZO George Town Penang
OZO George Town Penang
OZO George Town Penang
OZO George Town Penang
OZO George Town Penang
OZO George Town Penang
OZO George Town Penang

Removed from saved list

8.6

Excellent

1,743 reviews

1,743 reviews

Housekeeping131
View50
Breakfast22
See map

8.9

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
24 Express

90 m

Equator Academy of Art

190 m

Batek Lah Collection

260 m

Soho Free House

360 m

The Rainbow Skywalk and Observatory Deck

370 m

Popular landmarks
Cheong Fatt Tze - The Blue Mansion

540 m

Armenian Street

970 m

Khoo Kongsi

1.2 km

Pinang Peranakan Mansion

1.3 km

Penang Fort Cornwallis

1.5 km

Closest landmarks
Australian Consulate General

200 m

Penang Christian Cemetery

240 m

Bp Healthcare @ Jalan Sultan Ahmad Shah

300 m

Consulate General of Finland

300 m

Citibank Penang

310 m

Newly built in 2020

OZO George Town Penang

166 Jalan Argyll, Georgetown, Penang, Malaysia, 10050 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Georgetown, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Pinang Peranakan Mansion. Rated with 3 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Highlights

Located in heart of Penang

Check-in [24-hour]

Excellent breakfast

Newly built

Excellent view

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Swimming pool [outdoor]

Fitness center

Restaurants

Laundry service

This property is in high demand!

29 travelers have booked today.

Value for money8.7
Location rating8.9
Nearest airportPenang International Airport (PEN)
Distance to airport15.3 km

Rooms available at OZO George Town Penang

Deluxe King
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Twin
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds or 1 single b...
Enter dates to see prices
One Bedroom Suite
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior King
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Twin
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Two Bedroom Suite
...
  • Room size: 75 m²/807 ft²
  • City view
  • 1 king bed and 2 single bed...
Enter dates to see prices
OZO Family Suite
...
  • Room size: 75 m²/807 ft²
  • Non-smoking
  • 1 king bed and 2 single bed...
Enter dates to see prices
Family Room
...
  • Room size: 50 m²/538 ft²
  • Non-smoking
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Family Room
...
  • Room size: 50 m²/538 ft²
Enter dates to see prices
Two Bedrooms Suite
...
  • Room size: 78 m²/840 ft²
  • 2 single beds and 1 king be...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at OZO George Town Penang?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to OZO George Town Penang?

If you're looking for an easy way to get around Penang with private transportation, the hotel can arrange taxi service.

Is breakfast offered at OZO George Town Penang?

Wake up to a great buffet breakfast at OZO George Town Penang. A selection of food types including halal and asian breakfast options is available for guests.

What are my dining options at OZO George Town Penang?

OZO George Town Penang features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea and desserts are served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at OZO George Town Penang?

Small or intimate events like honeymoons can also be accomodated. Services for wireless internet and event decoration are offered to help your event go smoothly.

Can business events be hosted at OZO George Town Penang?

Free Wi-Fi is available to help your business event or meeting a successful one.

What is the smoking policy at OZO George Town Penang?

OZO George Town Penang does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to OZO George Town Penang?

The closest train, metro, or bus station is Komtar Bus Terminal, 870 m away from OZO George Town Penang.

What restaurants are nearby OZO George Town Penang?

OZO George Town Penang’s neighborhood is Georgetown which includes popular restaurants such as Hameediyah Restaurant, Padang Brown Food Court and Nasi Kandar Line Clear.

What popular shopping places are close to OZO George Town Penang?

OZO George Town Penang is located in Georgetown area which features shopping places such as Prangin Mall, 1st Avenue Mall and Batek Lah Collection.

What are popular attractions near OZO George Town Penang?

OZO George Town Penang is located in Georgetown area, which is famous for attractions such as Pinang Peranakan Mansion, Cheong Fatt Tze - The Blue Mansion and Khoo Kongsi.

What popular natural sightseeing spots are close to OZO George Town Penang?

OZO George Town Penang is located within Georgetown, which makes it conveniently close to natural sights including Depoh Kerajaan Pulau Pinang and Bukit Olivia.

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Explore the neighborhood

What people love about OZO George Town Penang

  • 10

    Exceptional

    "Will recommend to others if they on budget."

    Wee

    |

    October 21, 2022

  • 8.4

    Excellent
    Location

    "Good location to be based for holiday.around 10 mins by ride hailing to gurney hawker centre."

    Toby

    |

    October 20, 2022

  • 9.6

    Exceptional

    "Ice cream is the best and surprise"

    Santiphap

    |

    October 17, 2022

Overall rating:

8.6

Excellent
1,743 reviews
Cleanliness
8.9
Facilities
8.4
Location
8.9
Read all reviews >
What travelers say they love:
Stunning view, clean room, great location
Mahdi from Malaysia
Solo traveler
More about OZO George Town Penang

More about OZO George Town Penang

OZO George Town Penang

OZO George Town Penang is the perfect choice for travelers who want to take in the sights and sounds of Penang. Experience an urban escape in Penang with a stay at OZO George Town Penang, with its exceptional location right in the city center. Go beyond the touristy and get deeper into the offerings of Penang with a stay at OZO George Town Penang, located merely 1.2 km from Pinang Peranakan Mansion.
OZO George Town Penang offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi services provided by the hotel make exploring Penang even more convenient. The hotel provides front desk services such as luggage storage and safety deposit boxes for guests' convenience.
Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Equipped with handy amenities, guestrooms at OZO George Town Penang guarantee a comfortable stay for all travelers. Some rooms at OZO George Town Penang are equipped with air conditioning for your convenience.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at OZO George Town Penang. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. OZO George Town Penang caters to its guests varied dietary restrictions with cuisine types such as halal available.
Recreational facilities at OZO George Town Penang are designed for escape and relaxation. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have fun with your friends or family, or even meet new people at the shared lounge and TV area.


Around the property

One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. There are lots of things you and your travel group can do near OZO George Town Penang, starting with visits to Chew's Jetty just 1.5 km away. Experience local culture through architecture at Cheong Fatt Tze - The Blue Mansion located 530 m away.

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Amenities and facilities
Excellent
Facilities

8.4

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Restaurant [halal]
  • Restaurants

Services and conveniences

  • Air conditioning in public area
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Taxi service
Location
166 Jalan Argyll, Georgetown, Penang, Malaysia, 10050
Excellent
Location

8.9

Airports

  • Penang International Airport (PEN)
    15.3 km
  • Sultan Abdul Halim Airport (AOR)
    86.4 km

Public transportation

  • Komtar Bus Terminal
    880 m
  • Pengkalan Raja Tun Uda Bus Terminal
    1.6 km

Hospital or clinic

  • Bp Healthcare @ Jalan Sultan Ahmad Shah
    300 m

Shopping

  • Gurney Plaza
    2.9 km

Convenience store

  • 7 Eleven
    350 m

Cash withdrawal

  • ATM
    170 m
What's nearby

Popular landmarks

  • Cheong Fatt Tze - The Blue Mansion
    540 m
  • Armenian Street
    970 m
  • Khoo Kongsi
    1.2 km
  • Pinang Peranakan Mansion
    1.3 km
  • Penang Fort Cornwallis
    1.5 km
  • Chew's Jetty
    1.6 km
  • Kek Lok Si Temple
    6.7 km
  • Batu Ferringhi Beach
    10.6 km
  • Entopia
    12.9 km
  • Escape Theme Park
    13.0 km

Nearby landmarks

  • 24 Express
    90 m
  • Equator Academy of Art
    190 m
  • Australian Consulate General
    200 m
  • Penang Christian Cemetery
    240 m
  • Batek Lah Collection
    260 m
  • Bp Healthcare @ Jalan Sultan Ahmad Shah
    300 m
  • Consulate General of Finland
    300 m
  • Citibank Penang
    310 m
  • Soho Free House
    360 m
  • The Rainbow Skywalk and Observatory Deck
    370 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-8 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 9 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out from12:00
  • Check-out until12:00

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors22
  • Number of restaurants1
  • Number of rooms 141
  • Year property opened2020

Reviews of OZO George Town Penang from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.9
Facilities8.4
Location8.9
Service8.7
Value for money8.7
High score for Penang
Rating
9+ Exceptional (283)
8-9 Excellent (61)
7-8 Very Good (67)
6-7 Good (19)
<6 Below Expectation (37)
Time of the year
Mar - May (142)
Jun - Aug (173)
Sep - Nov (105)
Dec - Feb (47)
All guests (1,075)
All room types
All languages

Show reviews that mention 

Showing 467 verified guest comments
12345
10.0
Exceptional
John from Malaysia
Couple
Deluxe Twin
Stayed 2 nights in April 2022

Great Hotel ”

Really love the hotel room, is very new n clean. The service is great. Expecially John the reception. Is Centre to most eatery area n shopping area. The parking system is something unique and I think is very practical for me. Miss the pool time , but it has a superb view. Will I be back again ? Yes ! Sure this will be my hotel to stay in.

Reviewed April 12, 2022

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Dear Guest, Greetings from OZO Georgetown Penang! We’re so grateful that you took the time to share positive review about us. It’s our pleasure to serve you and we look forward to your future stay with us. Thank you. Best regards, Management Team

Responded May 07, 2022
OZO George Town Penang
10.0
Exceptional
Foong from Singapore
Couple
Superior King
Stayed 2 nights in May 2022

Absolutely Satisfied ”

Location is strategic. Walking distances to nearby famous food locations. Room is clean. Bed is comfortable and aircond is cold. I got a room with a nice seaview. Spacious toilet and very hot water for showering. Perfect when you need a hot bath after a tiring day. Didn't got to swim but did visited the swimming pool. Very nice view! Staffs are friendly and helpful.

Reviewed May 03, 2022

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Dear Guest, Greetings from OZO Georgetown Penang! We’re so grateful that you took the time to share positive review about us. It’s our pleasure to serve you and we look forward to your future stay with us. Thank you. Best regards, Management Team

Responded May 07, 2022
OZO George Town Penang
10.0
Exceptional
Shini from Malaysia
Business traveler
Deluxe King
Stayed 1 night in April 2022

Worth for money ”

Came in for 1 night stay & the hotel is superb.. Staffs are very friendly. From the security,maintenance, & receptionist are superb!! Will be coming back again & the room cleanliness is awesome pls maintain it Breakfast abit little but i guess its due to the fasting month Give my credits to raj, thiru Ridzuan and there were another indian girl during the shift

Reviewed May 02, 2022

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Dear Guest, Greetings from OZO Georgetown Penang! We’re so grateful that you took the time to share positive review about us. It’s our pleasure to serve you and we look forward to your future stay with us. Thank you. Best regards, Management Team

Responded May 07, 2022
OZO George Town Penang
10.0
Exceptional
Aisyah from Malaysia
Couple
Stayed 1 night in October 2020

HONEST REVIEW”

1. I really impressed by this hotel, eventhough it was opened a month before (Sept 2020) 2. The room is big, comfortable everything is complete & new 3. The mattress, pillows are soooo soft 4. TV is huge 5. Toilet is sooo clean, complete & very comfortable 6. I’ll recommend to anyone who’ll be going to Georgetown

Reviewed October 12, 2020

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Dear Guest, Greetings from OZO Georgetown Penang! We’re so grateful that you took the time to share positive review about us. It’s our pleasure to serve you and we look forward to your future stay with us. Thank you. Best regards, Management Team

Responded May 07, 2022
OZO George Town Penang
10.0
Exceptional
Shiou from Malaysia
Group
Superior Twin
Stayed 3 nights in April 2022

Comfy”

The room is very comfortable and clean. Facilities are new. Staff are friendly. Parking space for SUV in hotel is limited. But the staff there will identify the available parking slot along the streets since we reach back to hotel in the late evening. Other than that the location is in city center with lots of good food

Reviewed April 23, 2022

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Dear Guest, Greetings from OZO Georgetown Penang! We’re so grateful that you took the time to share positive review about us. It’s our pleasure to serve you and we look forward to your future stay with us. Thank you. Best regards, Management Team

Responded May 07, 2022
OZO George Town Penang
10.0
Exceptional
WONG from Malaysia
Business traveler
Superior King
Stayed 2 nights in May 2022

Room, facilities & location good ”

Love the lightning in the room , cosy, clean and comfortable bed . There is a swimming pool and gym room available on the rooftop. Location is quite convenient to nearby eateries and parking available in the building or outside public parking.

Reviewed June 09, 2022

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Dear Guest, Greetings from OZO Georgetown Penang! We’re so grateful that you took the time to share positive review about us. It’s our pleasure to serve you and we look forward to your future stay with us. Thank you. Best regards, Management Team

Responded June 10, 2022
OZO George Town Penang
10.0
Exceptional
Julaiha from Malaysia
Family with teens
Superior Two Bedroom
Stayed 2 nights in March 2022

Exceptional”

Very clean and cozy. Breakfast good and worth with its price. Easy to go anywhere using grab car. No need to worry about parking because use elevated parking, just put inside the lift and left.. 😊 Overall, very good place to stay !

Reviewed March 12, 2022

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Dear Guest, Greetings from OZO Georgetown Penang! We’re so grateful that you took the time to share positive review about us. It’s our pleasure to serve you and we look forward to your future stay with us. Thank you. Best regards, Management Team

Responded May 07, 2022
OZO George Town Penang
10.0
Exceptional
Muhammad from Malaysia
Couple
Stayed 1 night in December 2020

Holiday and relaxing”

comfortable and clean place, complete and delicious breakfast buffet, nice room and quality to relax is very suitable, can suit family and couples, just need to separate the pool of children and adults for more comfort and no limit for bathing, 9/10

Reviewed December 13, 2020

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Dear Guest, Greetings from OZO Georgetown Penang! We’re so grateful that you took the time to share positive review about us. It’s our pleasure to serve you and we look forward to your future stay with us. Thank you. Best regards, Management Team

Responded May 07, 2022
OZO George Town Penang
10.0
Exceptional
hajar from Malaysia
Family with young children
Stayed 1 night in October 2020

CLEAN, COMFORT & MODERN HOTEL”

The hotel stay was very pleasant and comfortable. The staff was very polite and helpful, the location was very convenient for getting around. If we were to travel to Penang again, we would definitely stay there again!

Reviewed October 31, 2020

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Dear Guest, Greetings from OZO Georgetown Penang! We’re so grateful that you took the time to share positive review about us. It’s our pleasure to serve you and we look forward to your future stay with us. Thank you. Best regards, Management Team

Responded May 07, 2022
OZO George Town Penang
10.0
Exceptional
Ai from Malaysia
Family with teens
Superior Two Bedroom
Stayed 2 nights in April 2022

Love this hotel!”

The location is within walking distance to the famous Roti Canai Transfer. This hotel has an automatic parking system which I like very much. The most important to me is the bed... it's so comfortable!

Reviewed April 29, 2022

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Dear Guest, Greetings from OZO Georgetown Penang! We’re so grateful that you took the time to share positive review about us. It’s our pleasure to serve you and we look forward to your future stay with us. Thank you. Best regards, Management Team

Responded May 07, 2022
OZO George Town Penang
10.0
Exceptional
Ahmad from Malaysia
Solo traveler
Deluxe King
Stayed 1 night in June 2022

Penang 1Day trip”

Best hotels to eat at roti canai transfer. Chow rasa is in walking distance. Hotel is clean and good. Staff is friendly and helpful. Got the komtar view. Overall is great.

Reviewed June 09, 2022

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Dear Guest, Greetings from OZO Georgetown Penang! We’re so grateful that you took the time to share positive review about us. It’s our pleasure to serve you and we look forward to your future stay with us. Thank you. Best regards, Management Team

Responded June 10, 2022
OZO George Town Penang
10.0
Exceptional
Muhammad from Malaysia
Couple
Deluxe King
Stayed 1 night in April 2022

Comfortable hotel to stay in Penang”

The bed is so comfortable & you can just fall asleep on it. The room itself was clean & bright. Breakfast was good. You can get sea view from the room

Reviewed April 03, 2022

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Dear Guest, Greetings from OZO Georgetown Penang! We’re so grateful that you took the time to share positive review about us. It’s our pleasure to serve you and we look forward to your future stay with us. Thank you. Best regards, Management Team

Responded May 07, 2022
OZO George Town Penang
10.0
Exceptional
Farid from Malaysia
Couple
Superior King
Stayed 2 nights in April 2022

Very comfortable hotel with reasonable price ”

👍 1. Very clean 2. Spacious room & bathroom 3. Unique parking system 4. Komtar view 👎 1. Shower head should change to fixed head 2. Air-conditioning not cold but fixed immediately after complain

Reviewed April 28, 2022

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Dear Guest, Greetings from OZO Georgetown Penang! We’re so grateful that you took the time to share positive review about us. It’s our pleasure to serve you and we look forward to your future stay with us. Thank you. Best regards, Management Team

Responded May 07, 2022
OZO George Town Penang
10.0
Exceptional
Ai from Malaysia
Business traveler
Superior King
Stayed 1 night in June 2022

Great Comfort & Great Location”

I find this hotel so well located, making it easily accessible to local food within walking distance. The room was clean and the bed was comfortable. Staff are so friendly, polite and helpful.

Reviewed June 03, 2022

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Dear Guest, Greetings from OZO Georgetown Penang! We’re so grateful that you took the time to share positive review about us. It’s our pleasure to serve you and we look forward to your future stay with us. Thank you. Best regards, Management Team

Responded June 06, 2022
OZO George Town Penang
10.0
Exceptional
Yee from Malaysia
Business traveler
Superior Twin
Stayed 1 night in April 2022

Affordable and New”

The parking is super convenient with the parking lifts. The security guards were always there to assist . Room was clean and well maintained. Definitely a good stay with affordable price.

Reviewed April 25, 2022

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Dear Guest, Greetings from OZO Georgetown Penang! We’re so grateful that you took the time to share positive review about us. It’s our pleasure to serve you and we look forward to your future stay with us. Thank you. Best regards, Management Team

Responded May 07, 2022
OZO George Town Penang
10.0
Exceptional
SHAHNAZ from Malaysia
Couple
Stayed 2 nights in October 2020

Satisfied ”

Newly built hotel. Room super clean, bed n pillow so comfy, making it hard to wake up in the morning. Hotel located near to lots of famous places. Pool view sooo nice. Cool car park method.

Reviewed November 02, 2020

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Dear Guest, Greetings from OZO Georgetown Penang! We’re so grateful that you took the time to share positive review about us. It’s our pleasure to serve you and we look forward to your future stay with us. Thank you. Best regards, Management Team

Responded May 07, 2022
OZO George Town Penang
10.0
Exceptional
Jun from Singapore
Solo traveler
Superior Twin
Stayed 2 nights in June 2022

Best service and value for money!”

Fantastic service by concierge staff John. Ant! Room was super clean and fabulous. Aircon is powerful and adjustable. Will come back once again!

Reviewed June 12, 2022

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Dear Guest, Greetings from OZO Georgetown Penang! We’re so grateful that you took the time to share positive review about us. It’s our pleasure to serve you and we look forward to your future stay with us. Thank you. Best regards, Management Team

Responded June 15, 2022
OZO George Town Penang
9.6
Exceptional
Jamilah from Singapore
Solo traveler
Deluxe King
Stayed 2 nights in July 2022

Love this OZO;)”

I fell in love immediately with the beautiful views and sceneries the moment I've reached the reception floor located at level 21. Despite not having anything special despite arriving on my birthday, 3 July, I was happy to be allocated to my room with such awesome views. Love my room 1807 and it was spacious with practical design of furnitures being placed. The pillows and bed are soft and comfy too (to me). The view from the swimming pool at level 22 was 'WoW!' The staffs - Ridzuan (reception), Nizam & the petite lady wearing tudung (restaurant for breakfast), the technician and security guy was all very friendly. Love the hospitality! Keep it up guys! I will definitely be back if I ever return to George Town, Penang and recommend this hotel to anyone who wants to have a taste of beautiful George Town sceneries like I did_Jam S'pore

Reviewed July 07, 2022

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Dear Guest, Greetings from OZO Georgetown Penang! We are so appreciative of your kind comments. We acknowledge that our employees are the most valuable asset of our organization and especially the front-line employees like Ridzuan, Nizam & Natrah (restaurant staff a lady who wear tudung) They are our brand ambassadors. It will be our pleasure to be at your service again. Thank you. Best regards, Management Team

Responded July 11, 2022
OZO George Town Penang
9.2
Exceptional
Yong from Malaysia
Family with teens
Stayed 1 night in December 2020

Lovely hotel with the softest beds ”

This newly built hotel is in the heart of Georgetown - within walkable distance to various night food markets. The view from the hotel is also magnificent, especially the view from the pool. I booked a family room however only realized at site that it is actually two individual rooms connected via a connecting door. And the connecting doors between two rooms open at a weird angle and no door stopper was provided - hence would recommend getting the suite instead for better and more comfortable stay. Check in process was extremely slow most likely due to the crowd during the christmas weekend. However I was extremely unsatisfied with the way the receptionist handled the situation. First I was informed upon arrival at 3.30PM (Noted check in opens at 3PM on the website) that the room will be available in 10 minutes. And yet my family and I waited for an extra 40 minutes until 4.20PM for the rooms. And there were no updates from the receptionist in between the wait. In the end I voiced out my unsatisfactory to the hotel team and was then only been provided with free breakfast for the next morning. In my humble opinion I appreciate honesty in customer service. The receptionist should be honest with the waiting time in order for customers to then make better choices with this spare time - we could have spent the waiting time at a nearby cafe/tourist attraction site instead. This was the only downfall of my stay. Otherwise the check out process was smooth, the hotel's rooms are great, parking is provided with automated car park and other hotel staffs I encountered were friendly and helpful too.

Reviewed January 05, 2021

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Dear Guest, Greetings from OZO Georgetown Penang! It was a pleasure having you stay with us. Having a service-oriented work disposition is very important for us working in the hospitality industry and we are constantly striving to enhance our service. Thank you for leaving us this review of your recent stay. Best regards, Management Team

Responded May 12, 2022
OZO George Town Penang
10.0
Exceptional
Ka from Singapore
Couple
Deluxe King
Stayed 2 nights in May 2022

Room is clean and bed is comfy!”

This is my 2nd time staying at this hotel. Totally loving it as the hotel is new and clean, and the bed is super comfy. Love the view too.

Reviewed May 25, 2022

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Dear Guest, Greetings from OZO Georgetown Penang! We’re so grateful that you took the time to share positive review about us. It’s our pleasure to serve you and we look forward to your future stay with us. Thank you. Best regards, Management Team

Responded June 02, 2022
OZO George Town Penang
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