Best & Very comfortable suite”

The environment, facilities & staff are very good 👍🏼 only at swimming pool they are one ladies staff of loops bar are very strict & the attitude is not welcoming guest because during we didn’t bring our phone to scan check in qr code enter the pool & she high tone with us also not wear mask during that time..we understand the sop & we need to follow but she didn’t follow the sop wear the mask..everything was good to my family to stay..

Awesomeness stay”

I would happily say that this was one the best stay I have encountered . I celebrated my wife’s surprise birthday and the staffs were incredibly helpful and they helped to pull up supportively. Cleanliness of the room was top notch. Moreover, the room that they have provided is value for the money. Wife space and comfortable for stay. Highly recommended for the price.

4.9/5”

Everything was good. Check in was fast. Room was clean.. Toilet 5/5. Parking need to pay RM 10. Just that on the night when we called room service for order a meal, none pick the call.few attempts. I then decided to call lobby and a staff told, he il arrange someone to call us back. But unfortunately no ine return to us and we have to order thru grab. Will return

The best hotel in KL Centre!”

Although its best to stay in, we cant enter the pool at night because there are Private Party that was going on. Furthermore, it was an enjoyable night because the room is spacious, staff are friendly and of course, u have bath tub in your room! So who ever wants to check in here at Pacific, might give them a call to check upon the availability to swim at the top. Thats all from me, Shazmeer Adam. The same room number as we use to Check In 3 times 🤣

One of the best hotel on Agoda list. ”

First of all, the property is not new. So the furnishing is a bit old but well maintained. The room is clean and the staff is great. Breakfast wise, it’s just average. However, the location is superb. We stayed at this hotel for 3 days during our initial stop in Kuala Lumpur. It’s located in front of the KL Tower and Forest Eco Park. It takes about 20 minutes to walk to Aquria KLCC, the Petronas twin tower and KLCC Park. The location alone save us a lot of commute time. Although we do have a rental car, but we leave it at the hotel. Parking in KL is pretty bad beside the traffic. And the road is too complicated to navigate even if using Google or Waze. For other tourist destination , we hail a Grab (Malaysia Uber/Lyft) and it cost about RM10 or less from the hotel location. We like the place very much that we ended up staying in the same hotel two weeks later after visiting various city in Malaysia.

Great experience”

They have very nice hotel room. I stayed at premier suites room. It is very spacious and clean room. Nice and clean bathroom with bathtub. The room service is also very good. The hotel just in front of menara kuala lumpur and other attractions.

Good & Bad”

The room overall is good and a good place to stay. The cons part firstly is as a hotel guest we dont enjoy free parking but is RM10/day flat rate. second part is mainly due to Agoda mistake, if a hotel cannot commit to confirm give their guest option to choose either king or twin bed might as well disabled the options

Exceptional”

Room : spacious. Love the interior. There is table for me to do some work, single seated sofa with leg rest. Toilet: so clean and love the bathtub Breakfast: not so good. Only regular dish was served Hotel environment is good and opposite kl tower is advantages for those who want to go there. Overall good experience

Exceptional!”

Never thought this hotel even though it's been around many years in KL, I never thought that with the price quite cheap to compare with other hotels in KL, the room quite spacious, the facilities are nice, love the pools (only if there is a place for kids below 12 is much better - luckily I brought hand floats for my children) and the food pretty much delicious. The location is perfect in the heart of KL and just opposite the KL tower. Definitely will come here again when I have the opportunity!

Anne & Silvère from Australia”

The hotel is close to all : 1 minute to the free shuttle to the KL Tower, 5 minutes from free busses (Purple and Blue Line), 10 minutes to the Monorail, 10 minutes to the Pavillon (excellent for eating if you don't want to do shopping), 20 minutes to Petronas... People are very friendly and efficient. Huge room with possibility to have kitchen. Breakfast super but could have more choice for Western people.

Best place to stay in KL!”

I stayed with my friend here for one night and we were both amazed by how our room was so spacious and gorgeous! Considering the price, we didn't expect it to be grand but it was grand indeed! The bathtub and shower was also spacious. I would definitely recommend this place if you're looking for a place to stay in the heart of KL! Worth every single penny spent!

A great place to stay with very friendly staff”

This is my second time here and I must say I really enjoyed my stay. Love how friendly the staffs are which makes you feel welcome. The pool and the gym are okay as well as their breakfast. Not to forget the room was spotless when I entered so overall I'm happy and satisfied. Do keep up the good work

Value for money”

I syated here with my family in suites rooms and rooms was so spacious and neat and clean. Room service was so good and staff was very cooperative. Location was also good and in front of entrance of KL tower.

Really nice hotel ”

We spend 1.5 weeks here and would definitely come again. The pool is gorgeous and pool bar was so great. Bar staff were so much fun and looked like they really enjoyed their job. Rooftop bar had an amazing view and amazing cocktails, and happy hour with 2 for 1 drinks! Our room was beautiful and mostly well maintained. Only thing would be that sometimes cigarette smoke would come through the aircon and we’d have to turn it off for a while, same with the hallway on our non smoking floor. And possibly the distance from Patong beach, it’s a hot walk but also keeps you away from the noise of the walking street at night. And it’s pretty cheap to get a cab anyway. Buffet breakfast was amazing with so many choices, maybe not enough for vegans and vegetarians but still enough. All other meals around the hotel were great too, and room service. Needless to say we racked up quite the bill but it was all worth it!! I’d really like to come back here again. Thanks for having us!!

feel the peace in the hectic city! ”

very friendly n really nice staff, easy to park with smooth check in n out process..well trained n helpful concierges..room very clean, big, comfort n classy..sure i'll come back!

FULL BOARD SATISFACTION”

PRO 1. I arrive and check in easily and they inform me that my room being upgrade to premium 2. the room is super big and clean and comfortable. THANK YOU for that. 3. They have quite complete gym equipment CON 1. My toilet counter seems clogged as the water running down slow. 2. During my before checkout time i had some trouble as i couldnt use my access card to access the elevator and room after pick up my friend from lobby as it's already my check out time. Ask them to extend the time but still the same. I have to go to lobby one more time to get the access. Overall i have a good time during my stay besides the small incident.

Near to KL Tower”

The room is spacious even for just twin bed. Has small kitchen and the bathtub is superb. Worth the money to stay here. Walking distance to go and fo KL Tower. Best vacation. We dont need to drove our car for 3 days stay here. Food easy access because has variety option from food panda and grab food.

Wonderful rooms”

They upgraded to a family suite free of cost due to the unavailability of the rooms . The rooms were so clean and good. Service was at its best. Nice location too

One of the nice play to stay in KL!”

Everything was good. Room is nice and clean. Pool is accessible with nice ambient. Room rate is very reasonable. Thanks!

Good value for such a strategic location ”

Just want to clarify from the reviews where they say you need to pay for parking. This is true. You need to pay RM 10 for the parking but it is just a one time payment. So i think that's alright considering the price of the rooms are very reasonable.