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Palace Hotel, a Luxury Collection Hotel, San Francisco
Palace Hotel, a Luxury Collection Hotel, San Francisco
Palace Hotel, a Luxury Collection Hotel, San Francisco
Palace Hotel, a Luxury Collection Hotel, San Francisco
Palace Hotel, a Luxury Collection Hotel, San Francisco
Palace Hotel, a Luxury Collection Hotel, San Francisco
Palace Hotel, a Luxury Collection Hotel, San Francisco

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8.5

Excellent

1,132 reviews

1,132 reviews

Breakfast1
Housekeeping1
See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Admission's Day Statue

20 m

Palace Hotel

30 m

House of Shields

50 m

Minamoto Kitchoan

80 m

Stacey's Bookstore

90 m

Popular landmarks
Chinatown

760 m

Ferry Building Marketplace

1.1 km

Oracle Park

1.5 km

Lombard Street

2.1 km

Pier 39

2.3 km

Closest landmarks
Palace Garage

80 m

Lotta’s Fountain

140 m

Polo/Ralph Lauren

150 m

Bella Pelle Skin Studio

150 m

Academy of Art University

150 m

Palace Hotel, a Luxury Collection Hotel, San Francisco

2 New Montgomery Street, South of Market, San Francisco (CA), United States, 94105 - See map

Strategically situated in South of Market, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Alcatraz Island. Rated with 5 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

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Highlights

Located in heart of San Francisco (CA)

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

80 meters to public transportation

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Airport transfer

Valet parking

Pets allowed

Shuttle service

Swimming pool [indoor]

Fitness center

Front desk [24-hour]

Check-in/out [express]

This property is in high demand!

3 travelers have booked today.

Value for money7.9
Location rating9.2
Nearest airportOakland International Airport (OAK)
Distance to airport18.6 km

Rooms available at Palace Hotel, a Luxury Collection Hotel, San Francisco

Excellent
Room comfort & quality

8.8

Presidential Suite, 1 Bedroom Presidential Suite, 1 King
...
  • Room size: 186 m²/2002 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Market Street View Room, Guest room, 1 King, City view
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Junior Suite Studio Style, 1 Bedroom Studio Suite, 1 King
...
  • Room size: 38 m²/409 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Grand Deluxe Room, Larger Guest room, 1 King, City view
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Room, Guest room, 2 Double
...
  • Room size: 28 m²/301 ft²
  • Shower
  • 2 double beds
Enter dates to see prices
Superior Suite, 1 Bedroom 2 room Suite, 1 King, Sofa bed
...
  • Room size: 40 m²/431 ft²
  • Shower
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Deluxe Room, Guest room, 1 King
...
  • Room size: 31 m²/334 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Specialty Suite, 1 Bedroom Vice Presidential Suite
...
  • Shower
Enter dates to see prices
New Montgomery Room, Guest room, 1 King, City view
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Room, Guest room, 1 King
...
  • Room size: 28 m²/301 ft²
  • Shower
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Palace Hotel, a Luxury Collection Hotel, San Francisco?

Check-in is from 04:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Palace Hotel, a Luxury Collection Hotel, San Francisco?

Palace Hotel, a Luxury Collection Hotel, San Francisco is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. A stay at Palace Hotel, a Luxury Collection Hotel, San Francisco also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Palace Hotel, a Luxury Collection Hotel, San Francisco has a car park right on site for maximum convenience. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around San Francisco (CA) with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Palace Hotel, a Luxury Collection Hotel, San Francisco?

Start your mornings right, with the continental and buffet breakfast options offered at Palace Hotel, a Luxury Collection Hotel, San Francisco. Adults can enjoy breakfast offered with an additional charge of 20 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at Palace Hotel, a Luxury Collection Hotel, San Francisco?

Palace Hotel, a Luxury Collection Hotel, San Francisco does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Palace Hotel, a Luxury Collection Hotel, San Francisco?

The closest train, metro, or bus station to Palace Hotel, a Luxury Collection Hotel, San Francisco is Caltrain - 4th & King Street Station, 1.4 km away.

What restaurants are nearby Palace Hotel, a Luxury Collection Hotel, San Francisco?

Restaurants including Waterbar, Blue Bottle Cafe and Tropisueño are popular in Palace Hotel, a Luxury Collection Hotel, San Francisco’s neighborhood which is known as South of Market.

What popular shopping places are close to Palace Hotel, a Luxury Collection Hotel, San Francisco?

Shopping options in Palace Hotel, a Luxury Collection Hotel, San Francisco’s South of Market neighborhood include Westfield San Francisco Centre, Minamoto Kitchoan and Stacey's Bookstore.

What are popular attractions near Palace Hotel, a Luxury Collection Hotel, San Francisco?

Palace Hotel, a Luxury Collection Hotel, San Francisco’s location in the South of Market neighborhood makes it close to famous attractions including Ferry Building Marketplace, San Francisco Museum of Modern Art (SFMOMA) and Admission's Day Statue.

What popular natural sightseeing spots are close to Palace Hotel, a Luxury Collection Hotel, San Francisco?

Palace Hotel, a Luxury Collection Hotel, San Francisco’s nearby natural sights include Martin Luther King, Jr. Memorial and Waterfall and Rincon Hill located in the same South of Market area.

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Explore the neighborhood

What people love about Palace Hotel, a Luxury Collection Hotel, San Francisco

  • 9.6

    Exceptional
    Cleanliness

    "If I return to San Francisco, absolutely, I will stay here by the best location, clean and luxurious room and good hotel atmosphere."

    JEONG

    |

    October 3, 2022

  • 9.6

    Exceptional

    "I recommend this hotel to all."

    JEONG

    |

    October 3, 2022

  • 10

    Exceptional

    "Kids loved the pool and they even played a kids movie over the pool for a kids party event, it was fantastic"

    Sierra

    |

    July 4, 2022

Overall rating:

8.5

Excellent
1,132 reviews
Cleanliness
8.8
Facilities
8.3
Location
9.2
Read all reviews >
More about Palace Hotel, a Luxury Collection Hotel, San Francisco

More about Palace Hotel, a Luxury Collection Hotel, San Francisco

Palace Hotel, a Luxury Collection Hotel, San Francisco

Get the most from an urban escape in San Francisco (CA) when you book a room at Palace Hotel, a Luxury Collection Hotel, San Francisco. Located right in the city center, Palace Hotel, a Luxury Collection Hotel, San Francisco saves you time and travel by letting you wake up right in the heart of the best neighborhood.
At Palace Hotel, a Luxury Collection Hotel, San Francisco, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi, car hire and shuttle services provided by the hotel make exploring San Francisco (CA) even more convenient.
Guests can enjoy convenient available parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at Palace Hotel, a Luxury Collection Hotel, San Francisco thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time.
For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at Palace Hotel, a Luxury Collection Hotel, San Francisco are designed for comfort. For your comfort, some rooms at the hotel are equipped with air conditioning. In-room entertainment amenities including the cable TV is provided in some rooms. In some select rooms, you can find a refrigerator at your disposal.
It's good to know that a hair dryer, toiletries and bathrobes are provided in some guest bathrooms.


Dining and things to do

Every day at Palace Hotel, a Luxury Collection Hotel, San Francisco begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Apart from amenities and services, Palace Hotel, a Luxury Collection Hotel, San Francisco goes the extra mile to make sure all guests make the most of their time. Be sure to spend some time exploring the beach, which is accessible directly from the hotel. End your days in total relaxation with a visit to the hot tub, located right at the hotel. Spend some time relaxing at the hotel's pool.
Sip your favorite cocktail outdoors at the hotel's poolside bar. Check out the hotel's fitness facility to stay fit and firm on vacation. Engage in some easy evening fun with other guests with the hotel's yoga room and hiking trails. Get social at the hotel's shared lounge and TV area, where you can meet other guests.
Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops available right on-site.


Around the property

Experience all the sights and local attractions of San Francisco (CA) with Palace Hotel, a Luxury Collection Hotel, San Francisco as your base. Don't forget to stop by Pier 39 located 2.3 km away, where everyone who visits San Francisco (CA) wants to have their photo taken.

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Amenities and facilities
Excellent
Facilities

8.3

Most talked about facilities

Internet

4 mentions

Housekeeping

3 mentions

Food & Dining

1 mention

Breakfast

1 mention

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

Accessibility

  • Accessibility for all meeting spaces
  • Accessible entrance to all on-site swimming pool
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Adjustable height hand-held shower wand some rooms
  • Alarm clock telephone ringers in some rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in some rooms
  • Close-caption TV
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Flashing door knockers in some rooms
  • Hearing accessible rooms some rooms
  • Lever handles on all guest room doors
  • Lowered deadbolts on some guest room doors
  • Lowered electrical outlets in some rooms
  • Lowered view ports in some guest room doors
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in some bathrooms
  • On-site accessible restaurants / lounges
  • Roll-in shower in some rooms
  • Room and suites access through exterior corridor
  • Safety chains and/or latches on all guest doors
  • Self-closing doors on all guest rooms and suites
  • Self-operating lift to some hotel swimming pools
  • Toilet seat at wheelchair height -- some rooms
  • Transfer showers in some guest rooms
  • TTY/TTD compatibilty in some rooms
  • View ports in all guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Fitness center
  • Hiking
  • Hot tub
  • Light therapy
  • Massage
  • On-site entertainment
  • Pub crawl
  • Solarium
  • Swimming pool [indoor]
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Grocery delivery
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Exterior corridor
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [charges apply]
  • On-demand movies
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Scale
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Wi-Fi [charges apply]
Food and dining
Breakfast options
  • American
  • Asian
  • Vegetarian
  • Gluten-free
  • Buffet
Restaurants on site

Pied Piper

  • Cuisine: American, Local
  • Menu: Buffet, A-la-carte

Garden Court

  • Cuisine: American, Local
Location
2 New Montgomery Street, South of Market, San Francisco (CA), United States, 94105
Exceptional
Location

9.2

Airports

  • Oakland International Airport (OAK)
    18.6 km
  • San Francisco International Airport (SFO)
    18.7 km

Public transportation

  • Montgomery Street Subway Station
    80 m
  • Embarcadero Subway Station
    650 m

Hospital or clinic

  • General Nutrition Centre
    180 m

Shopping

  • Ghirardelli Square
    2.7 km

Convenience store

  • 7 Eleven
    120 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Chinatown
    760 m
  • Ferry Building Marketplace
    1.1 km
  • Oracle Park
    1.5 km
  • Lombard Street
    2.1 km
  • Pier 39
    2.3 km
  • Fisherman's Wharf
    2.6 km
  • Alcatraz Island
    4.7 km
  • Twin Peaks
    5.5 km
  • Golden Gate Park
    5.7 km
  • Golden Gate Bridge
    7.5 km

Nearby landmarks

  • Admission's Day Statue
    20 m
  • Palace Hotel
    30 m
  • House of Shields
    50 m
  • Minamoto Kitchoan
    80 m
  • Palace Garage
    80 m
  • Montgomery Street Subway Station
    80 m
  • Stacey's Bookstore
    90 m
  • Mechanics' Institute Library and Chess Room
    90 m
  • Rush Gold Trail Foundation
    90 m
  • Alexander Book Company
    120 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Check-in time is 4:00 PM on Fridays.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from16:00
  • Check-out until12:00

Extras

  • Breakfast charge (unless included in room price)20 USD

The property

  • Number of rooms 556
Property announcements

Upon early departure, an Early Departure Charge of one night’s room and tax applies.

Reviews of Palace Hotel, a Luxury Collection Hotel, San Francisco from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.8
Facilities8.3
Location9.2
Room comfort and quality8.8
Service8.5
Value for money7.9
High score for San Francisco (CA)
Rating
9+ Exceptional (20)
8-9 Excellent (13)
7-8 Very Good (7)
6-7 Good (3)
<6 Below Expectation (5)
Time of the year
Mar - May (6)
Jun - Aug (15)
Sep - Nov (14)
Dec - Feb (13)
All guests (94)
All room types
All languages

Show reviews that mention 

Showing 48 verified guest comments
123
10.0
Exceptional
Carmel from Australia
Group
Stayed 3 nights in July 2010

The Palace Hotel ”

It was minutes walk to the cable tram and union square and more importantly, Macy's!
There wasn't anything I didn't like about The Palace Hotel.

I was immediately impressed with The Palace hotel. As soon as we walk by reception and saw the dining room our jaws dropped. High ceilings filled with gorgeous timeless peices of furniure. The light filled the room making it look even bigger than it probably was. The staff were incredibly friendly and always offering to help with info or travel suggestions. If I ever go back to San Francisco, I will definately stay at The Palace again.

Reviewed August 04, 2010

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9.3
Exceptional
danny from United States
Couple
Stayed 1 night in May 2011

Elegant and well staffed.”

clean, comfortable, conveniently located

I had heard about this place from a friend who stayed a few months prior. Everything went smoothly from check in, to our room, to the valet parking service. I really have no complaints about this place other than the ridiculous parking charge, but that goes for all of San Francisco.

Reviewed June 18, 2011

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7.7
Very good
Andrew from United Kingdom
Solo traveler
Stayed 4 nights in September 2010

Grand but bland..”

Beautiful foyer / dining rooms etc...

The hotel is located at one end of Market street which is a good location for getting around San Francisco. It's directly at Mongomery station from where you can take the subway, or the BART (to the airport for only about $8) or the famous old F Cars (the wooden trams). It's a very grand and pretty old hotel in the 'public' areas but the rooms, although clean and well presented, are fairly basic and as could be expected in any business class hotel.

Reviewed October 13, 2010

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8.7
Excellent
Andrea from Hong Kong SAR, China
Family with teens
Stayed 2 nights in July 2014

Great Location”

Location, room size, friendly staff

Lovely hotel in the heart of San Francisco. The rooms are spacious and clean and the hotel is of good overall value.

Reviewed August 09, 2014

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9.0
Exceptional
Wan from Singapore
Group
Superior King Bed
Stayed 2 nights in July 2013

No free wi-fi, expensive valet parking”

Conveniently located, clean room, friendly staff

If you can do without free wifi in your room and don't intend to drive, this hotel is great. Valet parking costs 59 per night before tax, but being unfamiliar with the city we decided to use it. The rooms are very clean as with all hotels I've stayed in the states. The hotel lobby and rooms are tastefully decorated. We visited the Golden Gate Bridge using their public transport system, and the bus stops are on the same street outside the hotel. There are also numerous dining places to choose from near the hotel. We checked out in the evening of 4th of July, and thinking that there would be a jam, overestimated the time to get to the airport. We ended up reaching the airport within 15 minutes instead of the budgeted 3 hours, and waited at the airport for more than 6 hours. There were no jams, no road closures or block-ups from the hotel to the airport despite it being Independence Day. Should have used the hotel pool or checked out the restaurant, maybe even time for both. We were in transit to SFO after visiting a few national parks in the other states, and sadly the only amenities we used were the room itself. I heard there was free coffee at the lobby area but we didn't find it.

Reviewed July 17, 2013

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9.0
Exceptional
Matthew from United States
Couple
Stayed 5 nights in December 2011

Elegant Hotel, Great Location. Amazing Lobby”

Lobby, common areas, location.

Great location in downtown SF. Well situated right in between Union Square and the Embarcado (WaterFront) Walking distance to everything and not directly on or next to any major hills. Easy to access public transit from this hotel as well. The lobby and common areas are as nice as any in the city. Rooms are on the smaller side and lack views due to location. The bed is very comfortable. Maid service was excellent. Bathrooms due not seem up to par with the hotel quality and reputation. Hotel Bar/Restaurant is very nice though a little pricey. Main dining / lobby room is strangely not open for dinner ; breakfast and lunch only and extremely overpriced. Pool is nice with an exercise area, sauna and jacuzzi. Had a great stay overall but this is definitely a business hotel. Which was somewhat of a negative for me. Extras like wifi, room service are overpriced, but overall if you can get a good rate on the rooms you will not be disappointed.

Reviewed December 22, 2011

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8.3
Excellent
Andrea from Hong Kong SAR, China
Solo traveler
Double Superior
Stayed 2 nights in February 2014

Luxurious Hotel in the heart of San Francisco”

Decor, Easy Access to public transport, near shopping area

Palace Hotel was a luxurious experience, though certain details can be improved. Parts of the hotel furniture/walls looked tired and housekeeping wasn't thorough in tidying the room. You get most of what you pay for though with the easy access to everything, and overall it was a pleasant stay.

Reviewed February 18, 2014

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9.3
Exceptional
Wan from Singapore
Group
Double Superior
Stayed 2 nights in July 2013

No free wi-fi, expensive valet parking”

Conveniently located, clean room, friendly staff

If you can do without free wifi in your room and don't intend to drive, this hotel is great. Valet parking costs 59 per night before tax, but being unfamiliar with the city we decided to use it. The rooms are very clean as with all hotels I've stayed in the states. The hotel lobby and rooms are tastefully decorated. We checked out in the evening of 4th of July, and thinking that there would be a jam, overestimated the time to get to the airport. We ended up reaching the airport within 15 minutes instead of the budgeted 3 hours, and waited at the airport for more than 6 hours. There were no jams, no road closures or block-ups from the hotel to the airport despite it being Independence Day. Should have gone to use the hotel pool :)

Reviewed July 17, 2013

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8.7
Excellent
sanne from Netherlands
Couple
Stayed 2 nights in November 2012

Perfectly located hotel with 'grandeur'”

Great location, oke room, great shower

We had a fine stay at this hotel. Did miss wifi in the room, especially as it's a luxury high standard hotel. Also waiting time at reception was longer than expected for this type of hotel. Location makes up for all ofit though. Walking distance to great breakfast places, Modern Art Museum, restaurants & shopping.

Reviewed November 28, 2012

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9.0
Exceptional
hok from Australia
Couple
Stayed 2 nights in February 2013

Historic hotel in a great location”

free wifi at lobby, convenient location

You can tell the hotel had established for a long time by looking at the architecture. However, the interior of hotel is very well kept. Plus there's free wifi in lobby so we can safe the cost of inroom internet. Hotel is well situated, with restaurants amd shopping mall nearby. China Town is also not so far away from this hotel. Overall a very well stay!

Reviewed March 04, 2013

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8.3
Excellent
Robert from United States
Family with teens
Stayed 2 nights in April 2010

Palace a SF fave”

Elegantly proportioned rooms; convenient location (downtown and BART); good service.
Rooms (and beds) due for freshening.

My family has stayed at the Palace several times (and I expect we'll return). We like the rooms--elegant and quiet--the location--near BART, SF MOMA, and Union Square. The service is good, and the food better than in most hotels. Windows open--a plus to us. And it has a pool.

Reviewed April 07, 2010

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9.0
Exceptional
lenore from United States
Couple
Superior King Bed
Stayed 1 night in February 2012

As the name suggests, Palace Hotel is a palace.”

Gorgeous, amazing art, well taken care, great value, great location, great service.

really enjoy conferences at this hotel. i am local so i don't often stay in the hotel. this trip i did and it was a surprising out-of-street stay. for tourists it is near everything, shopping, mass transit, and great night life. through agoda we got one night at an amazing discount, more than 1/2 off and admittedly that made the stay even more fantastic.

Reviewed March 09, 2012

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7.7
Very good
Rendy from New Zealand
Couple
Superior King Bed
Stayed 2 nights in December 2013

Great, but not sure if it is the best...”

Great location, can't beat that. Centrally located easy access to public transport etc. Just great

Room was spacious, great comfy bed, clean and all. But as a luxury hotel I expected more from the room. The room we stayed in has carpet stain, and some of the fixtures bit outdate, but overall was acceptable.

Reviewed January 09, 2014

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9.0
Exceptional
Andrea from Hong Kong SAR, China
Family with teens
Stayed 2 nights in July 2014

Still a pleasant place”

Location, spacious rooms, decor

Went back for a second stay at this hotel mainly because of its location and overall good conditions of the room. Good value for money.

Reviewed August 09, 2014

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10.0
Exceptional
Thuy from United States
Couple
Stayed 1 night in February 2013

beautiful hotel and great location”

location, historic hotel

it's very centrally located, about 5 mins walk from Union square with all the shopping around.. hotel itself is beautiful, the room is not that big but it's ok.. the bed is very comfortable.. overall a great stay!

Reviewed February 13, 2013

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7.6
Very good
Fredrik from Sweden
Family with young children
Stayed 2 nights in April 2017

Hotel with classical charm”

This hotel has great historical charm and the indoor pool is great. The rooms are nice with high ceilings and covings. The food and breakfast appear pricy and wifi is not included unless one joins the Starworld loyalty program. The location is central but not in the best area. There are a number of rather good restaurants within 10 minutes walk from the hotel.

Reviewed April 11, 2017

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10.0
Exceptional
Michael from Canada
Family with teens
Double Deluxe
Stayed 2 nights in October 2011

Beautiful Hotel with great location”

Rooms were wonderful

This was our first visit for my oldest daughter and I; the hotel was beautiful and we thoroughly enjoyed the great location downtown - close to everything that we wanted to do and see. Brunch on Sunday was divine however; it was probably the most expensive brunch I have ever had - lol

Reviewed November 02, 2011

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9.7
Exceptional
andrisha from South Africa
Business traveler
Stayed 1 night in November 2012

great -excellent value for money”

atmosphere very pleasant, friendly staff , very welcoming

i was very happy. i didnt experience any hitches. i will be definetly back for i am a business traveller. i will recommend this hotel to my friend

Reviewed May 17, 2013

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6.0
Richard from United Kingdom
Couple
Superior King Bed
Stayed 2 nights in September 2011

Awful Value for Money”

Location

For the exorbitant price we were charged, we still had to pay $48 per 24 hours of parking plus a fee for internet. There was no coffee/tea facility and the room was a tiny hole facing the back of the hotels neon sign! For a quarter of the money you can get a decent hotel within 10 minutes walk of this place. The tiny afterthought of a gym is a joke. Apart from the audacious lobby - this hotel has no character.

Reviewed September 27, 2011

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8.8
Excellent
ABRAHAM from Indonesia
Couple
Stayed 2 nights in July 2017

Historic hotel”

Very nice and luxury hotel

Reviewed September 22, 2017

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