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Palace Hotel
Palace Hotel
Palace Hotel
Palace Hotel
Palace Hotel
Palace Hotel
Palace Hotel

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7.8

Very good

1,383 reviews

1,383 reviews

Shops17
Housekeeping15
Breakfast4
See map

8.8

Excellent

Location rating score

Excellent location - 100 meters from city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Little India KL

40 m

News

140 m

Jalan Masjid India

160 m

Mydin Bunus

170 m

Night Market

200 m

Popular landmarks
Central Market

690 m

Menara Kuala Lumpur

840 m

Chinatown - Kuala Lumpur

990 m

KL Bird Park

1.4 km

Jalan Alor

1.5 km

Closest landmarks
KL Information Centre

150 m

Jamek Mosque

330 m

T Bazaar

330 m

Masjid Jamek of Kuala Lumpur

330 m

Peter Hoe Evolution + Beyond

340 m

Palace Hotel

40-46 Jalan Masjid India, Golden Triangle, Kuala Lumpur, Malaysia, 50100 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Golden Triangle part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Petronas Twin Towers. Fitness center, indoor pool and spa are among the special facilities that will enhance your stay with on-site convenience.

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Highlights

Located in heart of Kuala Lumpur

Check-in [24-hour]

Airport transport

280 meters to public transportation

680 meters to Central Market

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Transport to airport

Car park

Shuttle service

Swimming pool [indoor]

Exercise area

Complimentary WIFi in all rooms

Check-in/out [express]

This property is in high demand!

7 travelers have booked today.

Value for money8.0
Distance to city center2 km
Location rating8.8
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport16.2 km

Rooms available at Palace Hotel

Deluxe Twin Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Superior Twin Bed
...
  • Room size: 29 m²/312 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Family Room
...
  • Room size: 37 m²/398 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Superior Double Room
...
  • Room size: 29 m²/312 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Superior Double Room
...
  • Room size: 28 m²/301 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
DELUXE TWIN ROOM,1 BEDROOM
...
  • Room size: 32 m²/344 ft²
Enter dates to see prices
Family for 4 Person (Bed and Breakfast)
...
  • Room size: 39 m²/420 ft²
Enter dates to see prices
Superior One Bedroom Room
...
  • Room size: 29 m²/312 ft²
Enter dates to see prices
Superior Twin One Bedroom Room
...
  • Room size: 29 m²/312 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Palace Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Palace Hotel?

For those who wish to drive their own cars, Palace Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Palace Hotel?

There's an additional charge of 10 MYR for adults and 10 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Palace Hotel?

Palace Hotel features 2 on-site restaurants for your dining convenience. Light meal like coffee or tea is served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Palace Hotel?

Palace Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Palace Hotel?

The closest train, metro, or bus station is LRT Train Station - Bandaraya, 480 m away from Palace Hotel.

What restaurants are nearby Palace Hotel?

Palace Hotel’s neighborhood is Golden Triangle which includes popular restaurants such as Food Stalls at Lorong Tuanku Abdul Rahman, Masjid India Hawker Court and Citin masjid jamek hotel.

What popular shopping places are close to Palace Hotel?

Palace Hotel is located in Golden Triangle area which features shopping places such as SOGO, Mydin Bunus and Tudung.

What are popular attractions near Palace Hotel?

Palace Hotel is located in Golden Triangle area, which is famous for attractions such as Jalan Masjid India, Istana Negara and Jalan Tuanku Abdul Rahman.

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See map

Explore the neighborhood

What people love about Palace Hotel

  • 8.8

    Excellent

    "This hotel is suitable place to stay at the middle of the town."

    Junaidi

    |

    July 16, 2022

  • 8.4

    Excellent

    "Best and good service"

    luqman

    |

    June 27, 2022

  • 8.4

    Excellent
    Staff 

    "Clean room With very helpful and friendly staff"

    aklilu

    |

    June 15, 2022

Property ranking|Compared to 6,796 Kuala Lumpur properties
See all rankings
Cheapest price score
Location score
8.8/10
Room comfort score
7/10
Value for money score
8/10
Better than
97
%
of Kuala Lumpur properties
Better than
96
%
of Kuala Lumpur properties
Better than
96
%
of Kuala Lumpur properties
Better than
92
%
of Kuala Lumpur properties
Overall rating:

7.8

Very good
1,383 reviews
Cleanliness
7.4
Facilities
7.3
Location
8.8
Read all reviews >
What travelers say they love:
Very comfortable and friendly staff
ABD from Malaysia
Family with young children
More about Palace Hotel

More about Palace Hotel

Palace Hotel

Take a good wander and unveil the wonder of Kuala Lumpur with a stay at Palace Hotel. Conveniently located only 8.3 km from Terminal Bersepadu Selatan, a stay at Palace Hotel adds efficiency to your trip with easy city access and diverse day trip options.
Have a hassle-free trip while enjoying the services and amenities offered by Palace Hotel. Keep up with all your communications easily with the hotel's free Wi-Fi. Car hire services provided by the hotel make exploring Kuala Lumpur even more convenient. Guests can enjoy convenient available parking right at the hotel.
Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Get cozy and warm in the lobby with the hotel's charming on-site fireplace. Packing light is possible at Palace Hotel thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Enjoy the services offered at Palace Hotel from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. In-room entertainment amenities are available in some rooms and include daily newspaper, television, in-room video streaming and cable TV. In some select rooms, you can find a coffee or tea maker, bottled water, instant coffee and instant tea at your disposal.
It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. If you're picky about eating, don't worry! Palace Hotel has a selection of cuisine types including halal options. A memorable night with your travel companions can be had without going far, at the hotel's bar. For the ultimate convenience, you can even have groceries delivered to your room at Palace Hotel, with their exclusive service.
Palace Hotel offers unique recreational opportunities for all guests. End your days in total relaxation with a visit to the spa, located right at the hotel. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.
Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


Around the property

Palace Hotel is the perfect spot to explore Kuala Lumpur's fascinating cultural sights and attractions. Don't forget to stop by Menara Kuala Lumpur located 840 m away, where everyone who visits Kuala Lumpur wants to have their photo taken.


Reasons to stay here

Find some of the city's best deals here with rooms 96% cheaper than other options.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 97% of the city's other accommodations.
Ranking higher than 95% of the city's accommodations options, this is a great choice for location.

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Amenities and facilities
Very good
Facilities

7.3

Most talked about facilities

Housekeeping

24 mentions

Breakfast

21 mentions

Food & Dining

19 mentions

Internet

15 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Hindi
  • Malay
  • Tamil

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Spa
  • Swimming pool [indoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Grocery delivery
  • Restaurant [halal]
  • Restaurants

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Hair salon
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [nearby]
  • Car park [on-site]
  • Parking [paid]
  • Rental car
  • Shuttle service
  • Transport to airport

Available in all rooms

  • A/C
  • Alarm clock
  • Bathrobes
  • Cleaning products
  • Closet
  • Clothes dryer
  • Clothes rack
  • Coffee/tea machine
  • Complimentary coffee (instant)
  • Complimentary drinking water
  • Desk
  • Fire extinguisher
  • First aid kit
  • Free tea
  • Hair dryer
  • High floor
  • Individual air conditioning
  • Iron and ironing board
  • LAN Internet in room [free]
  • Linens
  • Mirror
  • Self-closing door
  • Smoke alarm
  • Smoking allowed
  • Soundproofing
  • Toiletries
  • Top floor available
  • Towels
  • TV [flat screen]
  • Umbrella
  • Wake up call
  • Wi-Fi
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • Asian
  • Halal
Restaurants on site

Sangeetha Vegeterian Restaurant

  • Cuisine: Indian
  • Menu: Buffet
Location
40-46 Jalan Masjid India, Golden Triangle, Kuala Lumpur, Malaysia, 50100
Excellent
Location

8.8

Airports

  • Sultan Abdul Aziz Shah Airport (SZB)
    16.2 km
  • Kuala Lumpur International Airport (KUL)
    45.5 km

Public transportation

  • LRT Train Station - Masjid Jamek
    280 m
  • LRT Train Station - Bandaraya
    480 m

Hospital or clinic

  • Yong Klinik
    440 m

Shopping

  • Pavilion Kuala Lumpur
    1.9 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Central Market
    690 m
  • Menara Kuala Lumpur
    840 m
  • Chinatown - Kuala Lumpur
    990 m
  • KL Bird Park
    1.4 km
  • Jalan Alor
    1.5 km
  • KLCC - Bukit Bintang Pedestrian Walkway
    1.8 km
  • Petronas Twin Towers
    1.9 km
  • Aquaria KLCC
    1.9 km
  • Pavilion Kuala Lumpur
    1.9 km
  • KLCC Park
    2.1 km

Nearby landmarks

  • Little India KL
    40 m
  • News
    140 m
  • KL Information Centre
    150 m
  • Jalan Masjid India
    160 m
  • Mydin Bunus
    170 m
  • Night Market
    200 m
  • Tehzib Trading
    210 m
  • Tudung
    210 m
  • Minerva Book Store Sdn. Bhd.
    220 m
  • GS Gill TAR
    240 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00
  • Reception open until23:30

Getting around

  • Airport transfer fee160 MYR
  • Distance from city center2 km
  • Travel time to airport (minutes)60

Extras

  • Breakfast charge (unless included in room price)10 MYR
  • Daily Internet/Wi-Fi fee0 MYR

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges0
  • Number of floors6
  • Number of restaurants2
  • Number of rooms 83
  • Year property opened1988
  • Most recent renovation2015

Reviews of Palace Hotel from real guests

Provided by verified guests of Agoda
7.8
/
10
Cleanliness7.4
Facilities7.3
Location8.8
Room comfort and quality7.0
Service7.9
Value for money8.0
High score for Kuala Lumpur
Rating
9+ Exceptional (121)
8-9 Excellent (105)
7-8 Very Good (177)
6-7 Good (110)
<6 Below Expectation (134)
Time of the year
Mar - May (185)
Jun - Aug (142)
Sep - Nov (124)
Dec - Feb (196)
All guests (1,383)
All room types
All languages

Show reviews that mention 

Showing 647 verified guest comments
12345
9.3
Exceptional
Pushparanjini from Australia
Couple
Superior Twin Bed
Stayed 6 nights in November 2011

Great Location. Friendly staff. Ideal Room size”

Cheap pricewise and excellant comfortwise.

We enjoyed our stay. The Hotel is ideally situated for shopping,dining and Transport. The Markets are only a stonethrow from the hotel.In short we are looking forward to our stay in Palace Hotel for during our next trip to KL.

Reviewed November 12, 2011

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Dear Guest, Thank you for staying with us in Palace Hotel. We glad to know you enjoyed your stay with us. Look forward to seeing you again as our hotel guest. Thank you, Jeya 018242765 Palace Hotel Front Office Manager

Responded October 12, 2019
Palace Hotel
9.3
Exceptional
Navrooze from Sri Lanka
Couple
Superior Twin Bed
Stayed 2 nights in December 2012

Nice Hotel with easy access to shopping”

Close by shopping malls, clean for the price

this hotel is located in masjeed india which is a busy market place. those who like shopping good palace. hanifa and mydin are two stores available closely. those looking for electronics can go to bukit binthang which is about mr 20 for taxi. also you can use the railway which is about 200 meters from hotel

Reviewed January 10, 2013

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Dear Guest, Thank you for staying with us in Palace Hotel. We glad to know you enjoyed your stay with us. Look forward to seeing you again as our hotel guest. Thank you, Jeya 018242765 Palace Hotel Front Office Manager

Responded October 12, 2019
Palace Hotel
8.4
Excellent
Eliza from Malaysia
Solo traveler
Superior Twin Bed
Stayed 1 night in December 2019

Excellent”

I had a great stay at the Palace hotel.. My check in was really quick and smooth.. The front office staff (a young malay lady with a ponytail) was very courteous and helped me to check in earlier. I really appreciate it.. Thank you. To me the hotel is ok.. Location is great.. Facilities are a bit old but still ok especially the bed. The bed, aircond and bathroom are still in good condition.. . I don't mind the old tv but maybe can add a bit more channels.

Reviewed January 08, 2020

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Dear Guest, Thank you for staying with us in Palace Hotel. We look forward to seeing you again as our hotel guest. Thank you, Jeya and the Palace Hotel Team.

Responded January 16, 2020
Palace Hotel
8.0
Excellent
SUZANA from Malaysia
Family with teens
Superior Twin Bed
Stayed 4 nights in June 2012

a good value for money”

the room is big compare 2 singapore bajet hotel

its been a long time i did not stay at palace hotel,b recently i stayed there with my friends after we stayed for 3 days in singapore,when we arrived at the hotel i just show my booking n the process is very fast,so i can see the diiferent between last time and now,si this coming hariraya holiday after celebrating with my sister family in penang i intend 2 booked at palace hotel when we r going 2 kl on the 4 day of hariraya,for me it suit my bajet n the place is clean,i would recoment this hotel 2 my frends.

Reviewed June 16, 2012

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Dear Guest, Thank you for staying with us in Palace Hotel. We glad to know you enjoyed your stay with us. Look forward to seeing you again as our hotel guest. Thank you, Jeya 018242765 Palace Hotel Front Office Manager

Responded October 12, 2019
Palace Hotel
9.2
Exceptional
Guan from Malaysia
Couple
Superior Twin Bed
Stayed 2 nights in June 2019

budget hotel”

I stayed in this hotel for two days. Overall experience was satisfying, initially we got a large bed room but the room had the heavy smoke smell, but luckily we able to change to two single bed room with better smell. The hotel do provide lift service and drinking water machine in each floor. By the way, the parking lot is quite limited near the hotel, if u r lucky enough u may get ask for reserved parking lot from hotel if there's any. Beside of that the hotel is very close to mosque, so for those light sleeper it may affect ur sleep quality in the early morning(due to praying). Hair dryer can be requested from receptionist and the worker will send to ur room. In overall, the hotel done their best to serve their customer :)) hands up for their good service!

Reviewed June 10, 2019

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Dear Guest, Thank you for leaving us with ur review, We put our customer experience and satisfaction as our priority. Look forward to see you again as our hotel guest. Thank You, Jeya Front Office Manager

Responded June 14, 2019
Palace Hotel
8.3
Excellent
Sharizan from Singapore
Group
Deluxe Twin Room
Stayed 1 night in July 2013

Friendly staff, great location!”

Perfect location, friendly and helpful staffs & good airconditioning in rooms!

We were travelling with an elderly and arrived at the hotel early and in need of much rest.Although it was way before check in time, their friendly staff at reception, named Arusi was so nice and had already prepared a room for us. We went up to let our elderly parent to rest for a while but we found that the room was a bit dirty and smaller compared to what was being described in agoda during bookings. So we checked if we could switch rooms, and instantly, the recep staffs offerred assistance and arranged for a change of rooms.Really great staffs and even the housekeeping man and lady was friendly. Well done, thumbs up! We will definitely come back to The Palace for longer stay there. Fantastic!

Reviewed July 13, 2013

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Dear Guest, Thank you for leaving us with your review, We put our customer experience and satisfaction as our priority. Look forward to see you again as our hotel guest. Thank You, Jeya Front Office Manager

Responded June 25, 2019
Palace Hotel
7.6
Very good
Affiq from Malaysia
Business traveler
Superior Twin Bed
Stayed 1 night in March 2019

A Remnant of the Past”

I have been staying in this hotel ever since I was a kid and that was in year 2000. I have seen this hotel grow and painfully speaking, some of the aspects has been declining. Location-wise, this is definitely the best place to stay while you're in Jalan Masjid India / Jalan Bunus / Jalan TAR. It's situated close to the main shopping places in the area, food is plenty and public transport is fairly easy to catch here. This hotel however have to try very hard to compete with other businesses as they provide better facilities compared to Palace Hotel. Improve your staff's people skills, provide basic facilities (mini bar, ironing facilities) and improve cleanliness of the room; this way you'll be good for the long run. Nevertheless, I'll always come back here again.

Reviewed March 25, 2019

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Dear Guest , Thank you for taking time to review on our property and services, we are in process of upgrading our facilities and services. We look forward to see you again as our hotel guest. Thank you for your continues support. Thank You, Jeya

Responded March 25, 2019
Palace Hotel
8.8
Excellent
Mohamed from Singapore
Family with young children
Deluxe Twin Room
Stayed 3 nights in March 2017

Value for Money”

Palace Hotel is right in heart of Masjid India. Here you will find mostly indian food and easily accessible to many attraction. the hotel ls enough for people who just wanted to sleep

Reviewed April 03, 2017

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Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. . We look forward to seeing you on your next trip to palace Hotel. Best Regards, Jeya, Front Office Executive.

Responded April 18, 2017
Palace Hotel
9.3
Exceptional
LATIFAH from Malaysia
Family with young children
Superior Twin Bed
Stayed 2 nights in December 2013

comfortable and convenient”

location, affordable, good staff

Centrally located in the downtown of Kuala Lumpur with easy access to traditional market and local food

Reviewed December 17, 2013

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Dear Guest, Thank you for leaving us with your review, We put our customer experience and satisfaction as our priority. Look forward to see you again as our hotel guest. Thank You, Jeya Front Office Manager

Responded June 25, 2019
Palace Hotel
6.7
Good
Effaniza from Malaysia
Solo traveler
Superior Twin Bed
Stayed 2 nights in July 2013

Nice and comfortable”

Fast internet, close to shopping area, good location

I enjoy my stay at Palace Hotel. Strategic location and suitable for those who come for shopping in Kuala Lumpur. I felt safe also during my stay because the hotel is very near to Police Station. To find taxi also esy at this area and this hotel also close to LRT station.I would like to recommend this hotel to my friends and family.

Reviewed August 07, 2013

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Dear Guest, Thank you for leaving us with your review, We put our customer experience and satisfaction as our priority. Look forward to see you again as our hotel guest. Thank You, Jeya Front Office Manager

Responded June 25, 2019
Palace Hotel
6.4
Good
Janine from Canada
Family with teens
Family Room
Stayed 3 nights in April 2016

LOUD but Convenient”

Positives -- This hotel was clean and the air conditioning worked and was reliable. The location was okay, about 1/2 hr to the Petronas Towers, and a safe walk. There were no bugs in the room, and no mosquitos. There is a night market on the street right beside the hotel on Friday night. Negatives -- The traffic at night was *incredibly* loud. It sounded like race cars driving by -- perhaps the noise bounced off nearby buildings. And we didn't realize how close the mosque was -- the morning call to prayer was also very loud. Also the buffet breakfast was not healthy - white bread, some fried rice with fish, a few other things, but no fruit at all. (really bad for vegetarians). Also, the wifi was really inconsistent. But it wasn't too expensive. It's approximately 1 hr from KLIA 1 & 2 (Kuala Lumpur International Airport). We booked a fixed price taxi in the airport when we arrived, and for a minivan paid about 200 ringgit, and our friends who went via metered taxi paid less than this. On the way from the hotel to the airport for the same size vehicle we paid about 140 ringgit.

Reviewed April 11, 2016

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Dear Guest, We appreciate for taking time to review on our property. We`re sorry for the inconvenience during your stay with us, we have upgraded our rooms and services, hope to see you again as our hotel guest. we will make sure for your pleasant stay with us. Thank you , Jeya

Responded June 08, 2019
Palace Hotel
8.0
Excellent
Nurul from Singapore
Group
Deluxe Twin Room
Stayed 2 nights in June 2011

Accessible hotel and good service”

Near proximity for food

My stay at Palace Hotel is restful. It has a soothing ambience and is quiet at night. The room is great, neat and up to our standard, considering its quite cheap. It is readily accessible as it is near the Masjid Jamek station and there are a lot of bazaar there for those eager to spend your money on cheap stuff. The staff there are friendly.

Reviewed June 28, 2011

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7.0
Very good
SITI from Malaysia
Couple
Superior Twin Bed
Stayed 1 night in February 2011

Best among the best”

Located at golden triangle

i love this hotel because of the strategik location. it was palace at the centre heart of town. the price is also reasonable. of my point of you, this hotel is easy to reach for everything. the food stall is around the jln masjid india and jalan tuanku abdul rahman. the shopping mall like sogo, semua house and mydin is just around the corner. the staff is also very polite and help to make the registration process easier and fast. defenetly my next trip will be the place hotel again. congratulation and thank you very much to the palace family.

Reviewed February 23, 2011

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8.0
Excellent
zainab from Singapore
Family with young children
Superior Twin Bed
Stayed 1 night in December 2011

Lovely hotel and service with a smile”

Great location

Great location .We enjoyed our stay. The Hotel is ideally ,dining . The Shopping are only a stonethrow from the hotel.In short we are looking forward to our stay in Palace Hotel for during our next trip to KL.

Reviewed December 21, 2011

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Dear Guest, Thank you for staying with us in Palace Hotel. We glad to know you enjoyed your stay with us. Look forward to seeing you again as our hotel guest. Thank you, Jeya 018242765 Palace Hotel Front Office Manager

Responded October 12, 2019
Palace Hotel
9.0
Exceptional
Nurulhuda from Australia
Solo traveler
Superior Twin Bed
Stayed 5 nights in December 2010

Nice palace - super location and nice sized rooms ”

Nice sized rooms and clean bathrooms. Great service from staff. Cleanleness. Location.

my stay was so enjoyable that i extended 3 times and stayed 2 weeks in total, just loved being there. friendly staff and lovely cosy, clean rooms. central to everything, ie, business district, shopping, food courts just out the front door and mrt rail just 3 minutes walk away. bazars and pasar malam in the lane directly behind (chow kit market)saturday night.just a short walk to sogo and silk shops and muslim clothing stores by the thousands. plenty of food outlets in vicinity. emas (gold) stores aplenty in the stores surrounding the hotel.

Reviewed January 26, 2011

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7.6
Very good
Mohammed from Brunei Darussalam
Solo traveler
Superior Twin Bed
Stayed 3 nights in March 2017

Marvelous. Good places. Serounding shops n within walking distance to wholesale shops”

Palace hotel is a nice hotel. Not noisy aftet12midnight. Rooms acond good. Bed good. Carpet good. The only things is that no mini fridge. Keep it up palace hotel. I love your place.

Reviewed April 07, 2017

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Thank you for staying with us , looking forward to welcome you as our hotel guest again, we will look into the issue that you have raised out, currently we are providing mini bar in our deluxe, family and suite rooms, . Regards, Jeya Front Office executive.

Responded April 18, 2017
Palace Hotel
9.3
Exceptional
PENGIRAN from Brunei Darussalam
Solo traveler
Superior Twin Bed
Stayed 1 night in September 2012

Great location”

Room is just nice, not too big and not too small

The best thing about this hotel is the staff are very friendly and the hotel is always keep clean. The location of this hotel is exactly at shopping area which it is convinence to find everything to what we want especially for muslim. At the front of this hotel, easy to get food stall selling variety of halal food which is open 24 hours. I really satisfied during my stay at this hotel.

Reviewed November 23, 2012

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9.6
Exceptional
SYAHRINA from Malaysia
Business traveler
Superior Twin Bed
Stayed 2 nights in March 2018

Exceptional”

Hope Palace Hotel's management to replace the new carpet and also to provide a small towel.

Reviewed March 15, 2018

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Thank you very much for taking the time to review our property.We will look into the issue that has been highlighted. Please accept our sincere apologize for the inconvienece during your stay in our hotel. looking forward to serve you as our hotel guest again. with Best Regards, Jeya Front Office Manager.

Responded April 02, 2018
Palace Hotel
9.0
Exceptional
Mohamad from Malaysia
Family with teens
Deluxe Twin Room
Stayed 4 nights in December 2012

Great Budget Hotel”

Clean and well managed.

Came about this hotel at last minute search through internet. Commit for 2 rooms; a standard and a deluxe. The standard room is enough for 2 adults and a young child and the deluxe was big enough to accommodate my 4 older children. The hotel is super clean and the shower was really nice.

Reviewed December 23, 2012

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Dear Guest, Thank you for staying with us in Palace Hotel. We glad to know you enjoyed your stay with us. Look forward to seeing you again as our hotel guest. Thank you, Jeya 018242765 Palace Hotel Front Office Manager

Responded October 12, 2019
Palace Hotel
9.0
Exceptional
MOHD from Malaysia
Solo traveler
Superior Twin Bed
Stayed 3 nights in July 2011

Great location..nice to stay”

Location

whenever i`m on vacation with my family or on business, i used to stay at palace hotel.the ist reason for my stay there b coz of a very great location indeed.

Reviewed July 21, 2011

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Dear Guest, Thank you for staying with us in Palace Hotel. We glad to know you enjoyed your stay with us. Look forward to seeing you again as our hotel guest. Thank you, Jeya 018242765 Palace Hotel Front Office Manager

Responded October 12, 2019
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