Travelling to Malaysia? Read all updated requirements before you book.
Palazzo Hotel
Palazzo Hotel
Palazzo Hotel
Palazzo Hotel
Palazzo Hotel
Palazzo Hotel
Palazzo Hotel

Removed from saved list

7.9

Very good

1,020 reviews

1,020 reviews

Housekeeping68
Shops9
Children's activities3
See map

7.9

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Paradigm Mall Johor Bahru 16.4 km
Danga Bay 21.9 km
KSL City Mall 23.8 km
Legoland Malaysia 24.9 km
Johor Zoo 25.3 km
Arulmigu Sri Rajakaliamman Glass Temple 25.3 km
Sultan Abu Bakar State Mosque 25.7 km
Angry Birds Activity Park 25.8 km
Johor Bahru City Square 26.0 km
Jalan Wong Ah Fook 26.3 km
Nearby landmarks
Taman Permainan Jalan Merpati 980 m
Hong Women Specialist Clinic 990 m
Klinik Kesihatan Kulai 1.1 km
Temenggong Seri Maharaja Tun Ibrahim Kulai Hospital 1.3 km
Indahpura Sports City 1.7 km
Putra Sports Complex 2.0 km
IOI Palm Villa Golf & Country Resort 2.1 km
Taman Permainan Jalan Enggang 2.2 km
Recreation Park, Jalan Rajawali 2.5 km
Taman Permainan 1, Jalan Kasawari 2.5 km

Palazzo Hotel

5006, Jalan Kenari, Bandar Putra, Kulai, Johor, Senai / Airport, Johor Bahru, Malaysia, 81000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Senai / Airport part of Johor Bahru, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Legoland Malaysia. As an added bonus, restaurant is provided on-site to conveniently serve your needs.

Show more

Highlights

Check-in [24-hour]

Airport transport

Complimentary WIFi in all rooms

A/C

Daily cleaning

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Car park

Shuttle service

Complimentary WIFi in all rooms

Check-in/out [express]

Room service [24-hour]

Restaurants

Room service

Your dates are popular among travelersUsers are booking a place in Johor Bahru every 1 minutes on Agoda.com
Value for money8.1
Distance to city center25 KM
Location rating7.9
Nearest airportSenai International Airport (JHB) - Malaysia
Distance to airport4.9 km

Rooms available at Palazzo Hotel

Excellent
Room comfort & quality

8.3

Suite Triple Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 single bed and 1 double b...
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 14 m²/151 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Standard Double Room
...
  • Room size: 14 m²/151 ft²
  • No Windows view
  • 1 double bed
Enter dates to see prices
Deluxe Triple Room
...
  • Room size: 24 m²/258 ft²
  • Outdoor view
  • 1 single bed and 1 queen be...
Enter dates to see prices
Standard Twin Room
...
  • Room size: 14 m²/151 ft²
  • No Windows view
  • 2 single beds
Enter dates to see prices
Standard Triple Room
...
  • Room size: 20 m²/215 ft²
  • No Windows view
  • 1 queen bed and 1 single be...
Enter dates to see prices
Superior Suite(1 Double Bed)
...
    Enter dates to see prices
    Double room - Single use - De Luxe
    ...
      Enter dates to see prices
      TWIN ROOM 1 BED 1 TWIN BED
      ...
        Enter dates to see prices
        Double Room - Single Use
        ...
          Enter dates to see prices

          Frequently asked questions

          How much does it cost to stay at Palazzo Hotel?

          Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

          What time is check-in and check-out at Palazzo Hotel?

          Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

          How do I get to Palazzo Hotel?

          A stay at Palazzo Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel.

          What is the smoking policy at Palazzo Hotel?

          Palazzo Hotel does permit smoking in some areas and is not 100% smoke-free.

          What is the closest airport to Palazzo Hotel?

          Travel by air is easy with Senai International Airport only 4.8 km away from Palazzo Hotel.

          What restaurants are nearby Palazzo Hotel?

          Restaurants including Verbena, Happy Day Cafe and Glanz Bistro & Cafe are popular in Palazzo Hotel’s neighborhood which is known as Senai / Airport.

          What popular shopping places are close to Palazzo Hotel?

          Shopping options in Palazzo Hotel’s Senai / Airport neighborhood include Johor Premium Outlets.

          What are popular attractions near Palazzo Hotel?

          Palazzo Hotel’s location in the Senai / Airport neighborhood makes it close to famous attractions including Taman Permainan Jalan Merpati, Taman Permainan Jalan Enggang and Recreation Park, Jalan Rajawali.

          Show more questions
          See map

          Explore the neighborhood

          What people love about Palazzo Hotel

          • 9.6

            Exceptional
            Staff 

            "Nice and friendly staff."

            IRENE

            |

            July 21, 2022

          • 9.2

            Exceptional

            "Good environment"

            Hwei

            |

            June 1, 2022

          • 9.6

            Exceptional

            "Totally is good especially receptionist that try their best to fulfill our requirement"

            Fine

            |

            May 23, 2022

          Property ranking|Compared to 2,583 Johor Bahru properties
          See all rankings
          Room comfort score
          8.3/10
          Cheapest price score
          Service score
          8.3/10
          Cleanliness score
          8.2/10
          Better than
          99
          %
          of Johor Bahru properties
          Better than
          97
          %
          of Johor Bahru properties
          Better than
          92
          %
          of Johor Bahru properties
          Better than
          92
          %
          of Johor Bahru properties
          Overall rating:

          7.9

          Very good
          1,020 reviews
          Cleanliness
          8.2
          Facilities
          7.3
          Location
          7.9
          Read all reviews >
          What travelers say they love:
          Location is great it you want to go to JPO.
          Afni from Malaysia
          Family with young children
          More about Palazzo Hotel

          More about Palazzo Hotel

          Palazzo Hotel

          Never miss a single attraction in Johor Bahru when staying at Palazzo Hotel. Getting around in Johor Bahru is easy when staying at this hotel, strategically placed right in the heart of the city.
          At Palazzo Hotel, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Shuttle services provided by Palazzo Hotel makes it easy to plan your day trips, sightseeing, and more around Johor Bahru. Front desk service is provided at the hotel including express check-in or check-out.
          Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. Smoking is allowed only in the designated smoking areas provided by hotel.
          All rooms at Palazzo Hotel are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service and air conditioning. In-room entertainment amenities including the cable TV is provided in some rooms. In some select rooms, you can find bottled water and instant coffee at your disposal.
          It's good to know that toiletries and towels are provided in some guest bathrooms.


          Dining and things to do

          A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry.


          Reasons to stay here

          Find some of the city's best deals here with rooms 97% cheaper than other options.
          Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 97% of the city's other accommodations.
          Guests who stayed here really appreciated the room comfort, scoring it higher than 99% of accommodations in the city.

          Show more
          Amenities and facilities
          Very good
          Facilities

          7.3

          Most talked about facilities

          Housekeeping

          58 mentions

          Internet

          15 mentions

          Breakfast

          4 mentions

          Taxi

          4 mentions

          Languages spoken

          • English
          • Chinese [Mandarin]
          • Indonesian
          • Malay

          Internet access

          • Complimentary WIFi in all rooms
          • Internet services
          • Wi-Fi in public areas

          Dining, drinking, and snacking

          • Restaurants
          • Room service [24-hour]

          Cleanliness and safety

          • Anti-viral cleaning products
          • Body thermometer
          • Cashless payment service
          • Daily disinfection in all rooms
          • Daily disinfection in common areas
          • Face coverings on staff
          • First aid kit
          • Hand sanitizer
          • Hot water linen and laundry washing
          • Hygiene certification
          • Physical distancing of at least 1 meter
          • Protective screens in common areas
          • Room sanitization opt-out available
          • Rooms sanitized between stays
          • Shared stationery removed
          • Staff trained in safety protocol
          • Temperature check for guests and staff

          Services and conveniences

          • Air conditioning in public area
          • Contactless check-in/out
          • Convenience store
          • Daily cleaning
          • Elevator
          • Smoking area

          Access

          • Check-in/out [express]
          • Check-in [24-hour]
          • Fire extinguisher
          • Front desk [24-hour]
          • Non-smoking rooms
          • Pets allowed

          Getting around

          • Car park [free of charge]
          • Shuttle service

          Available in all rooms

          • A/C
          • Closet
          • Complimentary drinking water
          • Fire extinguisher
          • Non-smoking
          • Shower
          • Toiletries
          • Towels
          • TV [flat screen]
          • Wi-Fi [complimentary]
          Location
          5006, Jalan Kenari, Bandar Putra, Kulai, Johor, Senai / Airport, Johor Bahru, Malaysia, 81000
          Very good
          Location

          7.9

          Airports

          • Senai International Airport (JHB) - Malaysia
            4.9 km 26 min drive
          • Seletar Airport (XSP) - Singapore
            37.9 km 53 min drive

          Public transportation

          • Kulai
            3.1 km
          • Terminal Bas & Taxi Taman Ungku Tun Aminah Bus Station
            15.0 km 24 min drive

          Hospital or clinic

          • Hong Women Specialist Clinic
            990 m 3 min drive

          Convenience store

          • On-site

          Cash withdrawal

          • ATM
            930 m
          What's nearby

          Popular landmarks

          • Paradigm Mall Johor Bahru
            16.4 km
          • Danga Bay
            21.9 km
          • KSL City Mall
            23.8 km
          • Legoland Malaysia
            24.9 km
          • Johor Zoo
            25.3 km
          • Arulmigu Sri Rajakaliamman Glass Temple
            25.3 km
          • Sultan Abu Bakar State Mosque
            25.7 km
          • Angry Birds Activity Park
            25.8 km
          • Johor Bahru City Square
            26.0 km
          • Jalan Wong Ah Fook
            26.3 km

          Nearby landmarks

          • Taman Permainan Jalan Merpati
            980 m
          • Hong Women Specialist Clinic
            990 m
          • Klinik Kesihatan Kulai
            1.1 km
          • Temenggong Seri Maharaja Tun Ibrahim Kulai Hospital
            1.3 km
          • Indahpura Sports City
            1.7 km
          • Putra Sports Complex
            2.0 km
          • IOI Palm Villa Golf & Country Resort
            2.1 km
          • Taman Permainan Jalan Enggang
            2.2 km
          • Recreation Park, Jalan Rajawali
            2.5 km
          • Taman Permainan 1, Jalan Kasawari
            2.5 km
          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Property policies
          Children and extra beds

          Extra beds vary by room. Please check each room's capacity for details.

          All children are welcome.

          Children 0-6 year(s)
          Stay for free if using existing bedding.
          If you need an extra bed, it will incur an additional charge.
          Guests 7 years and older are considered as adults
          Must use an extra bed which will incur an additional charge.
          Others
          • When booking 6 or more rooms, special policies may apply.
          Some helpful facts

          Check-in/Check-out

          • Check-in from14:00
          • Check-out until12:00
          • Reception open until00:00

          Getting around

          • Airport transfer fee30 MYR
          • Distance from city center25 KM
          • Travel time to airport (minutes)8

          The property

          • Number of bars/lounges0
          • Number of floors3
          • Number of restaurants0
          • Number of rooms 35
          • Year property opened2015

          Reviews of Palazzo Hotel from real guests

          Provided by verified guests of Agoda
          7.9
          /
          10
          Cleanliness8.2
          Facilities7.3
          Location7.9
          Room comfort and quality8.3
          Service8.2
          Value for money8.1
          High score for Johor Bahru
          Rating
          9+ Exceptional (114)
          8-9 Excellent (43)
          7-8 Very Good (92)
          6-7 Good (37)
          <6 Below Expectation (51)
          Time of the year
          Mar - May (69)
          Jun - Aug (71)
          Sep - Nov (83)
          Dec - Feb (114)
          All guests (754)
          All room types
          All languages

          Show reviews that mention 

          Showing 337 verified guest comments
          12345
          10.0
          Exceptional
          KAREN from Malaysia
          Solo traveler
          Stayed 1 night in September 2015

          Near JPO and Senai Airport”

          Location , Hotel Condition ,Value For Money

          Booked this hotel because it’s new and near JPO and Senai Airport. Not far from legoland too, just a 30 minutes drive. Aeon and IOI mall are also just about 3 minutes away by car. Hotel is clean and staffs are friendly. Room comes with all basic things that are new and function well. We had our dinner in a nice Japanese restaurant, which is just behind the hotel. This hotel also provides on-site transport to nearby shopping mall and airport at reasonable charges, which is very convenient to those who doesn’t have transport. Overall, a very pleasant stay and will definitely recommend to my family and other friends.

          Reviewed September 29, 2015

          See room deals

          9.6
          Exceptional
          Phillip from Philippines
          Business traveler
          Stayed 1 night in August 2018

          Convenient location”

          A great place to await flights out of Senai/Johor Bahru. Plenty of low cost eateries or decent bakery/coffee coffee shops and bars within 10-50 metres. A mall with immaculate supermarket, fair moneychanger and fast fried food outlets is accessible by footbridge over highway approx 100 metres away!

          Reviewed September 05, 2018

          See room deals

          Thanks for such a lovely review, Phillip! We’ll strive to keep up with your expectations always. Regards, Saurabh

          Responded January 06, 2019
          Palazzo Hotel
          8.8
          Excellent
          Kok from Malaysia
          Couple
          Stayed 2 nights in December 2017

          Value for money”

          The hotel is value for money, they provided the shampoo, tooth kit set, towels. The room with TV installed, nice bed, free drinking waters. It's also located at good location. near to airport. 10 mins driving to Kulai's main street, 20 mins to Johor premium outlets. IOI mall just opposite the hotel. There are few restaurant, mamak, bistro nearby. Also plenty car parking. The hotel is very clean. The receptionist is very polite and friendly. They have security guard during night time. House keeping auntie also very friendly. The only cons is the sound proof is poor. We can heard someone talking next room and when someone passing by your room. Overall, is a good hotel. Definitely will book this hotel again if visit Kulai again. :)

          Reviewed January 02, 2018

          See room deals

          Thank you for your sweet words, Kok! We hope to give you a consistent service every time. Regards, Rachit

          Responded January 08, 2019
          Palazzo Hotel
          9.0
          Exceptional
          Jesse from Philippines
          Family with young children
          Stayed 1 night in February 2016

          Great stay, superb customer service”

          The hotel is near restaurants and 2 malls, very cozy room with good decorations and feel, everyone in the hotel is nice from the owners down to the staff.

          Our stay at this hotel is great...they really know the meaning of 100% customer satisfaction. The owners are very nice,they would do small chitchats with guests. The staff are very well mannered and knows what to do or handle a situation. The hotel is situated near the IOI mall and another mall (can't remember the name though :) ). Its also near the Johor outlet mall (the reason why we went there). The hotel is very clean. The room we got has the right size with the basic amenities needed for your stay with comfy beds. I personally love the wall paper in our room and how the bathroom was set up. I would definitely stay again in this hotel if I visit Johor Baru in the future.

          Reviewed February 20, 2016

          See room deals

          9.2
          Exceptional
          Vincent from Malaysia
          Couple
          Stayed 1 night in May 2017

          All is WELL! ”

          Highly recommend to all. Definitely a good location for a night stop for those who has a early flight @ senai airport. Driving only takes you less than 15 mins early in the morning. I think you have a great receptionist that night when I checked in. He's cheerful, warmth & very helpful!!! Hotel is clean & well maintened. Definitely will stay there again given a chance.

          Reviewed May 24, 2017

          See room deals

          9.3
          Exceptional
          Soo from Singapore
          Business traveler
          Stayed 2 nights in November 2015

          This Hotel Should Be Rate More Than That!”

          Very clean hotel with super friendly staff. Good management!

          A very clean hotel that it should be rate higher. Hotel ideally place an hot and cold water cooler on every floor. (Fresh water everyday!) Love the rain shower in the toilet :) Approx 10 mins drive to Senai airport. Opp is IOI neighbourhood shopping mall. All staff is very friendly and helpful.

          Reviewed November 29, 2015

          See room deals

          8.0
          Excellent
          Marilyn from Malaysia
          Business traveler
          Stayed 3 nights in October 2016

          Plesant stay”

          Me and my partner is a frequent stay in palazzo hotel, the staff here is very friendly and nice. 10 mins drive to johor international airport. 5 mins to Aeon supermarket, value for money, best budget hotel around the area.

          Reviewed November 21, 2016

          See room deals

          8.0
          Excellent
          Paul from United States
          Family with young children
          Standard Triple Room
          Stayed 2 nights in June 2017

          Clean Room/Hotel with Friendly Staff”

          Hotel was clean as was the room. While the rooms were smaller, they had everything I needed for an enjoyable stay with my family. Location was close to Senai Airport and 2 shopping malls along with a wide selection of restaurants which would cater to most types of food. Overall a good hotel with good value for money.

          Reviewed June 09, 2017

          See room deals

          8.8
          Excellent
          Wei from Malaysia
          Solo traveler
          Stayed 2 nights in July 2016

          Awesome stay and very helpful assistant manager”

          Delightful and wonderful stay at Palazzo Hotel.. Nearby to IOI Mall (10mins walk) and AEON (20mins walk) - we did that and it was fun. 15mins drive to JPO 20mins+ drive to Putuo Village

          Reviewed July 26, 2016

          See room deals

          9.7
          Exceptional
          Kelly from Malaysia
          Group
          Standard Triple Room
          Stayed 1 night in October 2015

          Out of my expectation!! Thanks to Palazzo~”

          Clean, Modern, Convenient

          One word - GREAT!! It's really over my expectation. I took Deluxe Triple Room, initially I still worry if my friends don't like (I book it before I told them). But once arrived at the lobby, it's clean and staffs are friendly. Water can easily get at the corridor. Room was fantastic for this price. Shower room was big and modern. Although there's no hairdryer & dresser, but it doesn't affect our good impression at all. Worth to stay! Near to many malls and airport. Good location and etc etc... Everything just nice~ Well done!=)

          Reviewed October 21, 2015

          See room deals

          9.3
          Exceptional
          ROHIMAN from Malaysia
          Couple
          Stayed 1 night in November 2015

          Quintessential stay”

          1. In the vicinity of everything a traveller needs: shopping malls, restaurants. 2. Good road connection to the highway 3. Very clean, nice bed and friendly staff

          It was nothing short than just great. The room was small but my wife and I didn't mind as long as the room was clean, spick and span. It was near to the place we were going - a wedding reception at a local community hall. As we had a few hours to spare before the wedding reception, we went to Johor Premium Outlet which was 10 minutes' drive. It was just dandy and fancy!

          Reviewed November 08, 2015

          See room deals

          9.7
          Exceptional
          Yip from Malaysia
          Couple
          Stayed 1 night in December 2015

          Palazzo Review”

          Value for Money, Staff performance and location

          Although I read the reviews on this hotel, I was pleasantly surprised that the reviews were quite accurate and that the comments were spot on. I heartily recommend this hotel if you have business nearby or just want a quiet place to hide away with all the amenities within walking and driving distance.

          Reviewed December 23, 2015

          See room deals

          7.6
          Very good
          Shang from Singapore
          Group
          Stayed 1 night in June 2016

          Utilitarian”

          No frills place whose main purpose would be as a layover for an early flight at nearby Senai airport. They provide a taxi service to the airport. It is also quite near to IOI mall, walking distance although take note that the roads dont seem catered to pedestrians, which has a Giant supermarket and a few shops and restaurants.

          Reviewed July 04, 2016

          See room deals

          7.6
          Very good
          Zuraina from Malaysia
          Family with teens
          Stayed 1 night in July 2016

          Clean Hotel”

          We booked this hotel as it takes us 11 mins to JPO that's about 7.3 km. The hotel is clean. The receptionist is very pretty and very accommodating. The room that we booked is small, nicely decorated with beautiful wallpaper, with LED screen (I think it was 32 inch) and wooden flooring. Both beds are very comfortable, soft pillows, towels are a little bit small, and kind of thin. There is no coffee making facility but if you want some water to drink then you need to go out of your room and take the drinking water from the water cooler located in the alley. The bathroom has a square rain shower, big mirror, very nice tile. I can see that the management is taking extra effort in making the room and the bathroom looks and feel nice. we haven't tried the breakfast as we left at 5.30 am back to KL. The only setback is that there are not enough parking spot provided by the hotel. If you are returning to the hotel quite late say after 10 pm, there are no longer any parking space available in front of the hotel and you have to park quite far from the main entrance. All in all, if we plan to go to JPO again, we might stay in this hotel again. And of course, the price per night is also reasonable.

          Reviewed July 03, 2016

          See room deals

          9.2
          Exceptional
          Sahril from Malaysia
          Family with teens
          Stayed 1 night in December 2017

          Very good”

          small hotel in masai, unexpectedly very comfy triple room, but small double room but still ok for the price, bathroom is clean, staff is very friendly, parking is abundant, lots of restaurants nearby and shopping malls too

          Reviewed March 22, 2018

          See room deals

          Thanks for such a lovely review, Sahril! We’ll strive to keep up with your expectations always. Regards, Saurabh

          Responded January 06, 2019
          Palazzo Hotel
          10.0
          Exceptional
          Ganageswari from Malaysia
          Solo traveler
          Standard Double Room
          Stayed 1 night in October 2018

          Super clean”

          Near Senai Airport, clean rooms and nice staff.

          Reviewed December 23, 2018

          See room deals

          Hi, Ganageswari! We’re elated to know that you liked our services. Keep this love coming :) Regards, Deboshree

          Responded December 24, 2018
          Palazzo Hotel
          8.0
          Excellent
          Nor from Malaysia
          Business traveler
          Stayed 2 nights in January 2016

          Not for the Hotel Experience”

          Okay for the price and it's very affordable too. I take Superior Queen Room, and the space is really small. If you're Muslim, the space left beside the bed can only pray for one person. Hotel Staff are very friendly and useful. Bed is clean and smells really good. I just hope that they can have cafe or breakfast since business travellers are sometimes very busy to find other establishment nearby so it really helps to have breakfast at hotel.

          Reviewed January 24, 2016

          See room deals

          9.2
          Exceptional
          Sahril from Malaysia
          Family with teens
          Standard Triple Room
          Stayed 1 night in December 2017

          Good value for money, friendly staff”

          Greeted by a nice staff at reception. Check in was swift since booking done through Agoda(never had problem with Agoda). The triple room was spacious. However double room was small. No fridge or kettle. What impress me most is the cleanliness of the hotel. Lots of restaurants around. JPO is just 10 minutes away. Will definitely stay here again.

          Reviewed December 26, 2017

          See room deals

          7.2
          Very good
          Istikomah from Indonesia
          Group
          Stayed 1 night in April 2017

          fair”

          fair price and fair facilities for transit hotel, only staying one night and easy locate from Senai international airport with taxi

          Reviewed April 20, 2017

          See room deals

          7.0
          Very good
          wan from Malaysia
          Family with teens
          Stayed 2 nights in October 2015

          value for money”

          good location, clean and new

          Good location and short drive to johor premium outlets, senai airport, aeon shopping mall and plenty of nice restaurants

          Reviewed October 27, 2015

          See room deals

          12345
          This is a popular property. Don't miss out!

          Back to search results

          Back to room choices

          |

          Dismiss